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Water Hygiene Account Manager Location: Exeter Salary: £40,000-£45,000 + commission An established and innovative organisation within the water treatment industry is seeking an Account Manager to join its growing team. With over 30 years of success, the company delivers cutting-edge water hygiene, treatment, and compliance solutions across sectors including healthcare, education, and commercial environments. This Account Manager role offers excellent opportunities for development, progression, and long-term career growth within a supportive and forward-thinking business. The Role As an Account Manager, you will be responsible for overseeing water hygiene and legionella control projects from initiation through to completion. You will manage client relationships, coordinate operational teams, and ensure full compliance with UK regulations (ACOP L8, HSG274), while delivering projects on time and within budget. Benefits • Structured training and development programme, • Competitive salary, • Clear career progression pathways, • Supportive, team-focused culture, • Opportunity to work on high-profile projects across the UK, • Manage multiple projects using structured methodologies, • Coordinate engineers, subcontractors, and suppliers across sites, • Oversee risk assessments, water sampling, and remedial works, • Monitor budgets, timelines, and overall project performance, • Conduct site audits and ensure health & safety compliance, • Experience in an Account Manager or project management role, within water hygiene, • Strong knowledge of legionella control and compliance standards, • Excellent organisational and communication skills

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. \n So, what are you waiting for? Join a Community that cares about you! \n Please note: this is a fixed term role until June 2027. \n \nThis role offers a flexible workplace approach. You will work from home most of the week however we will ask that you to go our sites in Truro & Exeter once or twice a week.\n More about your role \n As our next Customer Service Co-Ordinator, you'll be the friendly voice and helpful hand guiding our customers through their journey with us – from start to finish. Whether it's by email or phone, you'll deliver outstanding service, solve problems, and escalate complaints when needed – always with a focus on finding the best possible outcomes for our customers. \n If you're already working in the housebuilding sector and looking for your next step, this role offers a brilliant opportunity to build on your experience and take your career further. You'll gain exposure to a wide range of customer interactions, develop your communication and problem-solving skills, and work closely with teams across the business – giving you valuable insight into how we operate \n Want the full scoop? Download the job profile on our website for more detail. At Places for People we are committed to a safe working environment so a basic DBS check is mandatory. \n More About You \n To shine in this role, you'll need to bring exceptional customer service skills, a positive and proactive mindset, and the confidence to handle challenging situations with professionalism and care. You're someone who keeps customers engaged, even when things get tricky. \n It is essential that you know a thing or two about the new build or construction industry – especially if you've dealt with aftercare or new-build warranty defects. \n You'll be a strong communicator, both written and verbal, and able to connect with customers from all backgrounds. \n A driving licence and access to your own car is preferred – site visits to new developments are part of the job. A number of years experience working for a Housing Association, housebuilders or PLCs companies is essential, especially if you've worked with defect logging and liaising with contractors. \n Benefits \n We're a bold and diverse business, and we'll give you all the challenge and opportunity you crave – with plenty of rewards to match. \n Here's what you can look forward to: \n\n • Competitive salary with annual reviews \n, • Matched pension contributions up to 7% \n, • 35 days holiday (including bank holidays) – with the option to buy/sell days \n, • Annual bonus scheme at 5% \n, • Ongoing training and development \n \n If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding \n At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. \n We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. \n By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities \n \n

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Exeter. You should be efficient

Up to £40,000 DOE | Onsite with the option for WFH on Friday’s | Exeter Company Overview: Our client is a well-established and growing organisation operating within a dynamic, multi-functional environment. With a strong focus on operational excellence, they support a range of internal teams to deliver high-quality services and maintain consistent performance across the business. The organisation values structure, collaboration, and continuous improvement, offering a supportive and fast-paced workplace. Role Overview: This Operations Support Manager role is central to ensuring the smooth coordination of operational activities at a senior level. Working closely with the Chief Operating Officer and wider leadership team, you will bring structure, clarity, and consistency to planning, reporting, and governance processes. This is a highly organised, detail-focused position with real impact across the business. Responsibilities of the Operations Support Manager: • Coordinate operational planning, reporting, and updates to ensure alignment across teams, • Prepare and manage board and senior leadership presentations, tracking actions and deadlines, • Maintain governance processes, forward planning schedules, and operational rhythms, • Act as a central point of coordination across departments, improving communication and workflow Requirements of the Operations Support Manager: • Proven experience in an operations support, PMO, or business coordination role, • Experience supporting senior stakeholders with reporting, planning cycles, and meetings, • Strong organisational skills with the ability to manage multiple priorities independently, • Proficiency in Microsoft Office, CRM systems, and project-related tools Benefits: • Competitive salary up to £40,000 depending on experience, • Opportunity to work closely with senior leadership and influence operations, • Structured, collaborative working environment, • Exposure to cross-functional business operations, • Onsite role with the option to work from home on Fridays, • Supportive and forward-thinking organisational culture If you are a highly organised professional who enjoys bringing structure and clarity to complex operations, we would love to hear from you. Apply today to take the next step in your career. Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship. Recruitment Consultant: Dan Martin Ref: 11208

Account Manager - Up to £55k + Bonus - Exeter (Hybrid) - Permanent A fast-growing SaaS provider for critical infrastructure is expanding its team. In this position you will play a key role in establishing and shaping the Account Management function. What You'll Do • Serve as a trusted advisor to key customers by building strong relationships and gaining a deep understanding of their business objectives., • Lead structured customer review meetings to ensure clients are maximising the value of the platform., • Identify and drive upsell and cross-sell opportunities through proactive account planning and engagement., • Manage renewals and reduce churn risk by identifying issues early and ensuring customer concerns are resolved effectively. About You • 3+ years of experience in SaaS Account Management or Customer Success roles., • Demonstrated success in managing strategic accounts, improving customer retention, and driving revenue growth., • Strong commercial acumen, with hands-on experience in upselling, cross-selling, and renewal management., • Excellent communication and relationship-building skills, with the ability to engage effectively with stakeholders at all levels. What’s on Offer • Salary: Up to £55k + commission bonus, • Benefits: Comprehensive package, • Location: Exeter (Hybrid) For more information and a confidential discussion, please get in touch.

Are you a Customer Service Team Lead or a Customer Service Agent wanting to take the jump to a team lead that wants to join an innovative company with excellent reputation within the Net Zero space?. Customer Service Team Lead (Eco Technology). Do you have experience in a customer service position a

Cloud Accounting Digital Services Manager Southwest | £32,000 - £35,000 | Up to 36.25 hours per week | Monday - Friday | Permanent Introduction Acorn by Synergie is recruiting a Cloud Accounting Digital Services Manager (Client-Facing) to join a Top 50+50 accountancy practice in the South-West. This hybrid role supports the firm wide digital transformation agenda, leading cloud accounting solutions and mentoring the Digital Services team. Key Duties: Lead and deliver cloud accounting migrations to Xero and QuickBooks Online, including ledger transfers, opening balance reconciliations, bank feed setup, app integration's, and go-live support. Run discovery workshops to understand client needs, map current processes, and design future-state workflows. Manage client onboarding journeys, improving turnaround times and creating a strong first impression. Line-manage Digital Services team members, allocating work, coaching best practice, and overseeing quality assurance. Set standards for documentation, workflows, checklists, and handovers to Accounts, Tax, Payroll, and Bookkeeping teams. Champion high standards of data hygiene across Practice Engine and Filestore. Embed compliant onboarding processes, including CDD/AML through Summa Tech, and support annual review cycles. Work closely with Partners and Managers to scope proposals, build business cases, and present solutions to clients and internal stakeholders. Track...

Service & Warranty Coordinator.Hawk 3 Talent Solutions are currently recruiting for a Service & Warranty Advisor to join our clients well known team in Exeter.Act as first point of communication for customers and retailer enquiries into the department.Manage communications via phone, email,

We’re looking for an ambitious Sales & Customer Service Leader to help drive a high-performing, customer-focused support function. Promote strong collaboration between the customer service function and wider internal teams while maintaining productive working relationships with external stakeh

Keywords: Customer Service Manager, Customer Service Agent, Team Lead, VoC program, Exeter, Exmouth, Dawlish,. Are you a Customer Service Team Lead or a Customer Service Agent wanting to take the jump to a team lead that wants to join an innovative company with excellent reputation within the Net Ze

Are you an experienced Audit and Accounts Manager looking for your next step with a highly regarded firm of Chartered Accountants in Exeter? Crowe Watson Recruitment is proud to be partnering with a well-established and forward-thinking practice in their search for a talented professional to join th

Customer Care Consultant 💷 Up to £48,000 (uncapped bonus) 📍 Exeter I'm looking for friendly, confident people who enjoy helping customers and having great conversations to join a friendly, laid back customer service team. If you're someone who takes pride in delivering excellent service and making things easy for customers, you'll fit right in. This is a phone-based role where you'll be speaking with customers who have already shown interest - no cold calling, just genuine conversations and helpful guidance. What you'll be doing: Responding to inbound enquiries from customers already interested in the offering Having natural, engaging conversations to understand what each customer is looking for Explaining options clearly and helping customers feel confident in their choices Supporting customers throughout their journey, keeping them updated along the way Working closely with dealerships, funders, and colleagues to keep everything running smoothly Staying organised with follow-ups and customer communications What we're looking for: Experience in customer service, call centres, or similar roles is helpful but not essential Someone who is friendly, approachable, and confident on the phone Good attention to detail and able to juggle a few things at once A positive attitude and a genuine desire to help people WA Consultants is an Employment Business and an Empl...

Customer Support Executive,Exeter,£28,000 £32,000 (DOE) + Excellent Benefits Full-Time | Office-Based An exciting opportunity has arisen for a professional and customer-focused Customer Support Executive to join a growing and highly regarded business based in Exeter, emerging from an exciting period of transformation. With a new leadership team and a clear drive for growth, thery are building something special... This role would suit an individual who enjoys building strong customer relationships, takes pride in delivering exceptional service, and thrives in a fast-paced, team-oriented environment. Working as part of a supportive and collaborative team, you will play a key role in ensuring customers receive a seamless and positive experience from enquiry through to order fulfilment. The Role Key responsibilities will include: * Acting as the first point of contact for customer enquiries * Processing orders accurately and efficiently * Building and maintaining strong long-term customer relationships * Reactively supporting new business with confident outbound calls following up customer enquiries (typically email enquiries) * Maintaining accurate customer, pricing, and product information * Working closely with internal teams to ensure outstanding service delivery * Providing s...

This would be ideal for someone looking for a part-time role working from home. The Account Manager role is to develop a small number of regular re-ordering clients within the health and nutrition industry. You are very much your own boss, so you work to suit you, with no set hours or targets. It would be ideal to start around a job, around a family, or while studying. The Account Manager duties are a mixture of marketing, sales, and customer service with the focus on customer care. This role is all about building client relationships. With time and effort, you can build this on a part-time basis to match a full-time income. The Company You will be working alongside the direct selling arm of a multi-billion-dollar company, established in 90+ countries having started in 1980. Training and Support A full training and support programme is well established, encompassing online, webinar and seminar trainings. Skills/Experience • Interested in helping others improve lifestyle, • Good at building relationships, • Good at networking with other people, • Able to work without supervision, • Self-motivated, • Social Media skills would be an advantage

Every call you take helps ensure patients receive the.Youll listen carefully, stay calm under pressure, record accurate information and provide reassurance to callers.This is a fast-paced, meaningful role where.Provide reassurance and guidance.Emergency Operations Centre team.Maintain professionalis

Water Hygiene Account Manager Location: Exeter Salary: £40,000-£45,000 + commission An established and innovative organisation within the water treatment industry is seeking an Account Manager to join its growing team.With over 30 years of success, the company delivers cutting-edge w

We’re looking for an ambitious Sales & Customer Service Leader to help drive a high-performing, customer-focused support function.In this role, you’ll lead from the front, creating a proactive, solutions-led culture where strong communication, accountability, and teamwork are key.You&rsq

This is a hands-on role where you'll combine technical troubleshooting, systems understanding, and client communication to deliver smooth implementations across multiple clients. Client-Facing Cloud Implementation Specialist. We're looking for a Client-Facing Cloud Implementation Specialist to join

Account ManagerBusiness### Job DetailsLocationExeter, United KingdomEmployment TypeFull-timeLevelIndividual ContributorPosted8 days agoSummary:digiLab is an early-stage, VC-backed AI company.We are world-leading specialists in uncertainty quantification and AI with application in industrial and

A leading plant hire company in the UK is seeking an Account Manager to build lasting client relationships and drive sales growth.

Sunbelt Rentals UK & Ireland seeks a Regional Account Manager in Exeter to enhance profitable revenue through developing new business and maintaining key account relationships.

Ideal candidates are passionate about retail and fashion, collaborative team players, and dedicated to enhancing customer satisfaction.

CUSTOMER SERVICE REPRESENTATIVE 2. Provide motor carrier customer contact, follow-up and information referral service relative to the ECD Enforcement programs. Under general supervision the CSR 2 will perform a variety of customer service activities at the Ports of Entry/offices that do not require

Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents. Customer Service Assistants will receive 28 days paid holiday in

You'll assist in sales, support customers with M&S Food products, and effectively use digital tools to enhance the shopping experience. Marks & Spencer Plc in Exeter is seeking a Customer Assistant for their Food section.

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers

Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. We are seeking a dynamic and results-driven Sales Account Manager to join our growing team. The ideal candidate will have a proven track record in sales, prefera

Subsidised in store cafe or shop floor ranges.

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. So, whether you want to make the freshest food or serve our customers, we’d love to meet you… We're Foodmakers and Shopkeepers and to

This role involves delivering exceptional customer service in a fast-paced environment. Ideal candidates will have retail or wholesale experience and a passion for helping customers.

Travel Customer Service Representative (Remote). This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer experiences. Customer service experience (travel, hospitality, or service‑related experience pre

HSBC in Exeter is seeking a Customer Service Representative to deliver outstanding service to customers. Candidates should demonstrate excellent communication skills and a passion for customer service.

Ad Warrior Ltd in Plymouth is seeking a full-time Contact Officer to join the Contact Resolution Centre.

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. A paid Product Tester position is perfect for those looking for an entry-level

Redline Group is partnered with a fast-growing, global trading organisation operating across the technology hardware, and electronic components markets. Alongside a strong core business in electronic components brokerage, the company is now expanding into the finished goods space, specifically focus

Head of Outsourced Services - Exeter, Brinkworth & Abercynon Salary - £60 - £75 k This is an exciting opportunity to lead and elevate a well-established and fast paced outsourced services operation across multiple offices in the South West, guiding experienced Processing Experts and Contact Centre teams into their next phase of performance and growth. The Head of Outsourced Services will inspire a culture of accountability, pride and continuous improvement, ensuring outstanding service delivery for our local authority parking and permit customers. With clear performance visibility and strong people leadership, they will empower teams to perform at their best while driving measurable improvements in efficiency and customer experience. We are seeking a leader who believes improvement starts with people, but who is equally confident in challenging legacy practices and delivering meaningful, lasting change. Responsibilities include: • Create and maintain the business proposition for a business processing service, including the service outline, SLAs, benefits and pricing that can be used in tenders., • Participate in the bid review process to ensure the right services are included in any new or cross sell opportunities with customers., • Manage quotes and invoices for customers wishing to use the BP team services., • Meet with the customer during implementation to explain the service to be provided and how updates will work after launch, • Work with our implementation team on new projects wherever there is impact or cross over with business processing teams to ensure the project goes smoothly and teams are ready to pick up the work at go live., • Ensure there is a clear contract of work and expectation for each customer who uses the service., • Deal with escalations or complex issues that the team are unable to handle., • Use data to drive continuous process improvement, looking for ways to be more cost efficient in line with company goals., • Understand and manage income and cost of the department, constantly looking for ways to improve the bottom line. Requirements are: • Proven experience in business process outsourcing, • Strong understanding of outsourcing strategies, processes, and best practices., • Excellent negotiation and contract management skills., • Ability to analyze data, identify trends, and drive process improvement., • Strong leadership, communication, and decision-making skills., • Knowledge of regulatory requirements and industry standards., • Experience in managing risks and resolving issues., • Experience of working in public/private parking sector would be advantageous

Engineering Administrator (Field Service) £26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced service advisor or administrator looking to further your career with a well-established company supplying to clients globally? Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career? On offer is a Service & Warranty Advisor / Engineering Administrator role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution. This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communicationsThe person: Previous experience in a customer service role Excellent communication and organisation skillsIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Keywords: Warranty Advisor, Service Advisor, Warrant & Service Advisor, Customer Services Advisor, Customer Services, Customer administration, Client Advisor Reference: BBBH24642B We are an equal opportunity employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Job Title: Part Time Receptionist Location: Exeter Pay: £12.71 per hour Temporary ongoing, working every Monday and Friday, 8am-5pm. This role is to start on Monday 11th May 2026. You must be available to work every Monday and Friday each week. Main duties of the Part Time Receptionist include: • welcoming visitors, staff and contractors into the building, • handing out correct passes, • signing visitors in and out, • reporting any issues to the site team, • dealing with any incoming phone calls, • general duties advised by the on site manager If you are interested in our Part Time Receptionist role, then please apply now

Join ASD Ltd and build your Sales career At ASD Ltd, we are one of the UK's leading metal stockholders and processing suppliers. We support a wide range of industries with high-quality steel and metal products, backed by strong technical expertise and in-house processing capability. We are also driving forward a more sustainable future, working closely with our customers, colleagues and communities to make a positive impact. If you enjoy building relationships, spotting opportunities and turning conversations into results, this could be a great next step in your career. The role We are looking for a motivated and commercially minded Account Manager (Internal Sales) to join our busy sales team in Exeter (EX5 1BA). This is a fast-paced, customer-focused role where you will manage accounts, develop new business and help drive sales growth. You will play a key part in delivering excellent service while ensuring customers receive the right solutions at the right time. This is an office-based role working 37½ hours per week, Monday to Friday, office hours to be arranged. What you will be doing Every day will be varied, but your key responsibilities will include: Turning incoming enquiries into sales opportunities Building relationships with new and existing customers Proactively contacting customers to grow sales and identify opportunities Preparing accurate and timely quotations Managing and developing a portfolio of customer accounts Increasing customer spend, frequency and loyalty Keeping CRM systems accurate and up to date Working closely with colleagues to meet sales and margin targets Handling customer queries and resolving issues quickly and professionally Supporting credit control to ensure smooth payment processes Staying aware of market trends and sharing insights with customersWhat we are looking for We are open to experience, but you will need the right attitude and mindset to succeed in a sales environment. Ideally, you will have: Experience in sales or account management (industrial, manufacturing or metals sectors preferred) Alternatively, operational experience within the steel industry with a desire to move into sales A strong commercial mindset and motivation to achieve targets Confidence working with numbers and data Excellent communication and relationship-building skills Strong organisation and attention to detail Confidence using IT systems, specifically CRM systems and Microsoft Office A consistent and stable work historyA full UK driving licence is useful, but not essential. What you will get in return We believe in rewarding our people properly. Alongside a competitive salary, you will receive: Life assurance Contributory pension (5% employee contribution matched by the company) Retail and restaurant discount schemes Gym and health club discounts Holiday trading scheme Cycle to work scheme Medicash healthcare plan Employee assistance programme Financial wellbeing supportA note on safety Due to the nature of our industry, we operate a safety-first culture. This includes drug and alcohol testing before employment and throughout your time with us; we have a zero-tolerance approach. How to apply Take the next step by submitting your application online and attaching your most up-to-date CV. The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time

Digital Services Lead / Project Manager (Client-Facing) Location: Southwest (Remote with visits to client sites) Salary: £30,000 £35,000 Benefits: Flexible working | Private Medical | Enhanced Family Leave | Pension The Opportunity This is a brilliant opportunity for someone with a background in IT, technical project delivery, or MSP environments who enjoys working closely with clients and driving real change. Youll take the lead on helping SMEs transition to modern, cloud-based systems, combining technical delivery, client engagement, and process improvement in a highly visible role. This isnt a pure management role, its a hands-on, client-facing position where youll play a key part in shaping how digital services are delivered. What Youll Be Doing Leading end-to-end cloud migrations (primarily Xero & QuickBooks) for SME clients Running client discovery sessions to understand processes and design better ways of working Supporting both client-facing projects and internal system improvements (approx. 50/50 split) Improving onboarding journeys and digital workflows Handling a mix of standard migrations and more complex one-off projects (e.g. Sage 200 exposure) Working closely with senior stakeholders to scope and deliver solutions Supporting internal teams with system queries and process improvements Occasional client site visits (fully expensed) What Were Looking For Were open to backgrounds, but youll likely be: An IT Project Coordinator / Project Manager, or A Technical Support / Infrastructure Engineer with strong client-facing experience (e.g. MSP), or Someone with experience delivering systems or software migrations Youll also bring: Experience with cloud-based systems (ideally Xero, QuickBooks or similar platforms) Strong communication skills, able to translate technical concepts for non-technical clients Experience working directly with clients or stakeholders A proactive, problem-solving mindset An interest in improving systems, processes, and ways of working Why This Role? Genuine opportunity to build project and transformation experience Exposure to more complex migrations over time (larger projects supported by senior team) A varied role with both client-facing and internal impact No revenue targets, focus is on delivery and quality A supportive environment where you can develop and grow your skillset The Fit This role would suit someone who enjoys: Variety and problem-solving Working directly with clients Bridging the gap between technical and non-technical teams Being part of a business investing in digital transformation Other companies might call this job: Implementation Consultant - Implementation Specialist - Technical Consultant - IT Consultant - Solutions Consultant - Systems Consultant - Project Coordinator (IT / Tech) - Project Manager (Junior / IT / Systems) - Technical Project Manager - Delivery Consultant - Delivery Manager - Technical Customer Success Manager - Onboarding Specialist / Consultant - Customer Onboarding Manager - Product Implementation Specialist - SaaS Implementation Consultant TPBN1_UKTJ

Are you an experienced customer service or client services professional who enjoys leading from the front, improving processes, and building strong client relationships? An exciting opportunity has arisen for a Client Services Team Leader to join a growing, purpose-driven consultancy in Exeter. This is a hands-on role where you'll support key clients whilst helping shape and develop a modern, customer success-focused service function. Working closely with internal teams and managing a small Client Services team, you'll play a key role in delivering an outstanding customer experience across a portfolio of B2B clients. The Role: - Managing and supporting a portfolio of key client accounts - Leading and supporting a team of Client Services Managers - Handling escalations, billing queries, contract issues, and service-related enquiries - Supporting onboarding and ensuring a positive customer journey - Helping improve workflows, processes and service delivery standards - Working closely with Sales and Consultants to support customer retention and growth - Supporting Voice of the Customer initiatives and customer feedback programmes - Using CRM and ticketing systems to improve visibility and customer service performance What We're Looking For: - Previous B2B client services, customer success, or customer service experience - Experience leading or mentoring a team - Strong organisational and communication skills - Experience improving processes or service delivery - Comfortable working in a fast-paced, growing business - Commercial awareness and a customer-focused mindset - Experience with Voice of the Customer programmes would be highly desirable A wide range of benefits, which include: Training and development opportunities Access to an enhanced pension scheme Access to a Life insurance scheme of 6 x times salary Free onsite parking 26 days holiday rising with service to 28 days plus bank holiday This is a fantastic opportunity to join a growing business where you can genuinely influence how the client services function develops moving forward. Are you an experienced customer service or client services professional who enjoys leading from the front, improving processes, and building strong client relationships? An exciting opportunity has arisen for a Client Services Team Leader to join a growing, purpose-driven consultancy in Exeter. This is a hands-on role where you'll support key clients whilst helping shape and develop a modern, customer success-focused service function. Working closely with internal teams and managing a small Client Services team, you'll play a key role in delivering an outstanding customer experience across a portfolio of B2B clients. The Role: - Managing and supporting a portfolio of key client accounts - Leading and supporting a team of Client Services Managers - Handling escalations, billing queries, contract issues, and service-related enquiries - Supporting onboarding and ensuring a positive customer journey - Helping improve workflows, processes and service delivery standards - Working closely with Sales and Consultants to support customer retention and growth - Supporting Voice of the Customer initiatives and customer feedback programmes - Using CRM and ticketing systems to improve visibility and customer service performance What We're Looking For: - Previous B2B client services, customer success, or customer service experience - Experience leading or mentoring a team - Strong organisational and communication skills - Experience improving processes or service delivery - Comfortable working in a fast-paced, growing business - Commercial awareness and a customer-focused mindset - Experience with Voice of the Customer programmes would be highly desirable A wide range of benefits, which include: Training and development opportunities Access to an enhanced pension scheme Access to a Life insurance scheme of 6 x times salary Free onsite parking 26 days holiday rising with service to 28 days plus bank holiday This is a fantastic opportunity to join a growing business where you can genuinely influence how the client services function develops moving forward. Interested? Apply today Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client

Receptionist/Office Services Coordinator Exeter outskirts Permanent Full-time £25k plus benefits Are you someone who loves creating a great first impression and enjoys helping others? We’re looking for a warm, reliable, and organised person to be the friendly face that welcomes visitors and supports day-to-day operations in a vibrant environment. This role is all about making people feel welcome, keeping things running smoothly, and helping create a positive, professional environment. Working in beautiful surroundings on the outside of Exeter close to good transport links, offering free parking and company benefits on site, you will be organised, client focused & can by dynamic and flexible to manage day to day operations. What You’ll Be Doing: Greeting tenants and visitors with a friendly and professional approach Managing service offices & coordinating any issues for the maintenance team Managing post & distributing to several offices building relationships with residents & organising office moves Keeping communal areas, meeting rooms, and kitchens tidy Coordinating room bookings and maintaining schedules Carrying out weekly fire alarm tests for different facilities Reporting any maintenance issues and supporting smooth building operations What We’re Looking For: A welcoming, approachable personality with a passion for great service Must have a customer service background and worked in front-of-house roles Comfortable using Microsoft Office and basic IT systems Good Administration and computer skills reliable and a good communication, outgoing approach A hands-on team player who’s happy to pitch in wherever needed Why You’ll Love Working Here: You’ll be working in a beautiful and professional environment. It’s the perfect role for someone who enjoys variety, takes pride in their work, and loves helping others. Offering great benefits on site and friendly supportive environment. Sound like a good fit? Send your CV to Emma or call for a chat on (phone number removed)

Service & Warranty Coordinator Location: Exeter, Devon Job type: Permanet Hours: Monday to Friday 8:30am - 5pm Salary: £26,000 per annum Hawk 3 Talent Solutions are currently recruiting for a Service & Warranty Advisor to join our clients well known team in Exeter. The role: Act as first point of communication for customers and retailer enquiries into the department Manage communications via phone, email, and web channels Accurately log all interactions and case details onto company CRM system Work closely with technical and service teams to investigate and resolve customer issues Keep customers and retailers updated throughout lifecycle of enquiry Ensure all issues are resolved efficiently, accurately and in line with company procedures Handle and de-escalate customer concerns in calm, and solution-focused manner Maintain high level of accuracy when updating systems and documents About you: Experience within a customer service or technical support role, or similar Experience working with CRM system Confident communicating with customers Able to stay organized under pressure Comfortable working within structured processes Knowledge of heating appliances would be beneficial What's on offer: 6.4 weeks annual leave (including bank holidays) Pension scheme Free onsite parking Staff discount on products Free eye tests and VDU support Structured training and development opportunities Positive, collaborative working environment Closing date is 11 th June 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

As part of our continued growth, we are now seeking two dedicated and professional Contact Centre Advisers to join a newly formed team. This is an exciting time to join us as we continue to expand in this area, providing new opportunities to learn and develop your skills as the team continues to evolve. The successful candidates will deliver outstanding customer service via telephone and email channels. Supporting customers with parking payments, permit management, and general enquiries—ensuring every interaction is efficient, accurate, and customer-focused. These roles are ideal for individuals who thrive in a fast-paced contact centre environment and are passionate about resolving customer queries while delivering high-quality service under pressure. Both roles will be based in our newly refurbished offices in Exeter, which are vibrant and friendly, with a large proportion of our workforce based here. Responsibilities include: • Deliver first-contact resolution, • Provide a professional, empathetic, and efficient customer experience, • Meet and exceed contact centre performance metrics (SLAs, quality, productivity), • Build customer confidence in digital and self-service channels, • Handle inbound customer calls and email enquiries in a professional and timely manner, • Take payments and assist with account creation, • Resolve customer issues efficiently with accuracy and compliance, • Manage changes to parking sessions and permits, • Demonstrate active listening, empathy, and problem-solving skills, • Handle complaints and escalations calmly, • Deliver consistent, high-quality service, • Take ownership of queries through to resolution Requirements are: • Strong commitment to exceptional service, • Clear verbal and written communication, • Performs well in high-volume environments, • Takes ownership and resolves issues effectively We will provide full training on our internal systems and you will work closely with other members of our existing teams to fully support you into the role. Job Type: Full-time Benefits: • Company events, • Company pension, • Cycle to work scheme, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking, • Referral programme, • Sick pay Work authorisation: United Kingdom (required) Work Location: In person

Building a sustainable tomorrow What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. BAM UK & Ireland is recruiting an Account Manager to join our FM Segment of the business and team based at Nightingale Hospital, Exeter. The Account Manager will manage, develop and ensure cohesion of a dedicated service delivery team based as part of a busy NHS environment. You will-be responsible for overall operational delivery off all hard and soft services on site, H&S management and co-ordination of all FM services required by the contract which includes M&E, L8, Fire and Building Fabric, also Soft services which include cleaning, catering and linen services. In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. Making Possible • Taking full profit and loss accountability for the contract., • Ensuring statutory compliance across site is maintained, • Work collaboratively with the helpdesk team to ensure all contract SLA / KPI’s are achieved., • Arrange and control reactive maintenance and repair works., • Manage any minor project works and work collaboratively with our internal project team on complex project works., • Management of the engineering on site team, and nominated sub-contractors., • The effective and efficient use of all resources allocated to the management of the contracted service delivery requirements., • Assist in the identification of employee learning and development needs to meet Company objectives., • Quality, environmental, safety and health management systems requirements., • Appropriate statutory and other legislative requirements including applicable standards and codes of practice., • The implementation and monitoring of all BAM FM polices., • Ensure that all facilities and services are made available within the requirements of the contract specifications., • Ensure all services are operated in the most economical and efficient manner., • Instigate and monitor BAM FM Health and Safety Procedures., • Ensure safe working practices are adhered to by contractors., • Keep up to date records in accordance with legislative and BAM FM requirements., • Liaison with Clients Representatives at all levels., • Preparing concise monthly reports for the client., • Participate within the contracts “on call rota”. Your team The post holder will be responsible for the management of a site team and also the management of third-party subcontractors. What’s in it for you? In addition to an attractive salary we offer a significant benefits package including contributory pension, BUPA, life assurance, 26 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. BAM operates a flexible working policy, actively encouraging periods of remote home working and flexibility in start/finish hours to fit into an individual's busy lifestyle. What do you bring to the role? • Must be a time served Mechanical or Electrically trained individual. • Educated with appropriate vocational qualifications in mechanical or electrical HNC level and experienced in assessing the operation and maintenance duties within a large facility., • Post holder will be required to hold NEC4 FMC qualification, or if successful be prepared to undergo training to gain this qualification. • Service management experience relevant to a working environment within the facilities management industry., • Experience working in critical environments, and management of engineering teams. • Good leadership attributes complimented with the ability to communicate, organise, motivate, manage and develop staff. • Experience of hard service delivery. • Membership of an appropriate professional body is desirable. • Strong IT user skills in Word, Excel, PowerPoint, Computerised Maintenance Management Systems (CMMS) and Finance package software. • You will be required to undertake and pass an enhanced DBS check and undergo client specific security clearance. • Full United Kingdom Driving Licence. About BAM Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible

Job Summary: As part of our continued growth, we are now seeking two dedicated and professional Contact Centre Team Supervisors to join a newly formed team. This is an exciting time to join us as we continue to expand in this area, providing new opportunities to learn and develop your skills as the team continues to evolve. The role of a Contact Centre Team Supervisor is responsible for leading, coaching, and developing a high-performing team of Contact Centre Advisors to deliver exceptional customer service. These roles combine hands-on operational management with strong people leadership. The successful candidates will oversee daily operations, ensure high-quality service delivery, and motivate team members to achieve organisational goals. Fluency in English, along with strong leadership and communication skills, are essential for this role. Both of these roles will be based in our newly refurbished offices in Exeter, which are vibrant and friendly, with a large proportion of our workforce based here. Responsibilities: • Lead, motivate, and develop team members, • Conduct 1:1s, coaching sessions, and reviews, • Drive engagement and positive team culture, • Monitor call queues and ensure service levels, • Manage rotas and absence cover, • Take calls during peak demand, • Handle escalations and complaints, • Support complex queries, • Monitor calls and provide feedback, • Maintain complaints log, • Ensure team training is up to date, • Ensure system access and resolve issues, • Work with councils and stakeholders, • Ensure office is maintained and secure, • Manage opening/closing responsibilities Skills: • Proven experience in supervising or managing contact centre teams with strong leadership and coaching capabilities., • Excellent communication skills, • Strong analysis skills to interpret performance data and implement effective improvements., • Demonstrated superivisory skills with the ability to motivate and develop a diverse team., • Exceptional organisational skills with attention to detail and the ability to prioritise tasks effectively., • Excellent interpersonal skills with a focus on fostering a positive team environment., • Ability to adapt quickly in a fast-paced setting while maintaining high standards of service quality. Job Type: Full-time Benefits: • Additional leave, • Company events, • Company pension, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking, • Referral programme, • Sick pay Work authorisation: United Kingdom (required) Work Location: In person

You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Reception and Customer Service (Placemaker) - Sunbury-On-Thames. In the Placemaker role, we will