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Front Office Manager - Derahire - Manchester

Management

3 hours ago9 views

Front Office Manager – Luxury Hotel
Location: Manchester United Kingdom
Salary: £42,000 – £48,000 per annum + benefits
About the Role
We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team.
The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure.
Key Responsibilities

  • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences.
  • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards.
  • Manage guest arrivals, departures, VIP experiences, and special requests.
  • Build strong relationships with guests, resolving concerns professionally and proactively.
  • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations.
  • Monitor guest feedback and implement improvements to enhance satisfaction scores.
  • Train, coach, and mentor team members to support career development.
  • Manage staffing levels, rotas, and operational planning.
  • Ensure compliance with hotel policies, health and safety standards, and brand procedures.
  • Support financial performance through effective upselling, revenue awareness, and cost control.
  • Prepare reports and communicate operational performance to senior management.

Requirements

  • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment.
  • Strong knowledge of front office systems and hotel operations.
  • Excellent leadership, communication, and problem-solving skills.
  • A passion for delivering exceptional guest service.
  • Experience managing and developing hospitality teams.
  • Ability to remain calm and professional under pressure.
  • Strong understanding of luxury guest expectations and service standards.

What We Offer

  • Competitive salary of £42,000 – £48,000 per annum.
  • Opportunity to work within a leading London hospitality environment.
  • Career development and training opportunities.
  • Staff benefits and hospitality discounts.
  • A supportive and professional working culture.

To apply:
Please submit your CV for further information.
Henry
Derahire

  • Experience
    Not required
  • Employment
    Full-time
  • Schedule
    Mon- Friday , 9am -5pm
  • Salary
    £3,500 – £4,000 monthly
  • Benefits
    Competitive salary of £42,000 – £48,000 per annum. Opportunity to work

pin icon1 Hardman Square, M3 3EB, Manchester

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Front Office ManagerManchester

4-star hotel • 11-50 Employees

Hiring on JOB TODAY since August, 2026

We are a distinguished 4-star London hotel known for its warm hospitality, exceptional service standards, and commitment to creating memorable guest experiences. This is an exciting opportunity

Henry  N. avatar icon
Henry N.Active 2 hours ago
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