General Manager at a Thriving Ramen Restaurant Near Carnaby Street

7 hours ago•48 views

Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations.
The Offer:

Starting pay up to £40,000 depending on experience.
£300 monthly bonus based on K.P.I.s being met.
£1000 annual computer allowance.
48 hour working week.
Private Healthcare scheme for you and your children.
Staff discounts.
Training and opportunities of career progression into a multi-site role.
Free team meals whilst on shift.
25 days holiday (including Bank Holidays).
Closed on Christmas Day and New Year’s Day.
Optional pension scheme.

The Role:

Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management.
Develop and implement strategies to achieve business goals and increase profitability.
Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation.
Manage inventory, order supplies, and control costs to maximize profitability.
Train and supervise staff members, providing guidance and support to ensure excellent customer service.
Create and maintain a positive work environment, fostering teamwork and employee development.
Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved.
Ensure consistent quality of food preparation and service.
Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction.

Person Specification:

Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need.
Strong leadership skills with the ability to effectively manage a diverse team.
Excellent communication and interpersonal skills to interact with customers, employees, and suppliers.
In-depth knowledge of food safety regulations and best practices in food preparation.
Proven track record of achieving business targets and driving revenue growth.
Ability to work in a fast-paced environment while maintaining attention to detail.
Flexibility to work evenings, weekends, and holidays as required.
Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.