Job Summary:
We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment.
Requirements:
High school diploma or equivalent; additional hospitality training is a plus.
Previous experience in customer service or as a receptionist preferred.
Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to remain calm and professional under pressure.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Working Conditions:
Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11)
Work hours may vary depending on hotel needs (shift-based, including weekends and holidays).
Uniform or dress code adherence required.
Pay: £13 per hour
Expected hours: 20 – 40 per week
Upper Richmond Road, SW15 2SZ, London
Recruitment Agency • 51-250 Employees
Hiring on JOB TODAY since June, 2025
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