Till Operator - Whole Foods Centre

As a Shop Floor Assistant, you are the backbone of the retail environment. The role is dynamic, physically active, and requires a keen eye for detail to ensure customers have a seamless shopping experience. Core Responsibilities 1. Shelf Filling, 2. Expiry Checks, 3. Stock Control

About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: • Fluent in English (French is a plus, but not required), • Dynamic, independent, and organized, with a positive attitude, • Serious, meticulous and steady, with strong problem-solving abilities, • Sales-oriented with an eye for detail, • Enthusiastic about food, wine, and connecting with people, • Excited to learn and grow within a young, evolving company, • Ideally interested in nutrition-health, biodynamic production, and sustainability, • Confident in a fast-paced environment with strong multitasking abilities, • Eligible to work in the UK You Have: • Excellent customer service skills, • Strong communication and interpersonal skills, • Prior experience in retail or hospitality, • Knowledge of wine and food pairings and industry trends, • A passion for and a willingness to learn more about wine and other products, • A professional appearance at all time, • The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: • Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience, • Provide wine and food pairing recommendations based on customer preferences and budgets, • Share educational information about our products and build relationships with customers, • Maintain up-to-date knowledge of our products, including tasting notes and origins, • Assist with inventory management, supply orders, and restocking, • Process payments using our POS and CRM systems, • Keep the shop clean, tidy, and visually appealing, • Open/close the store following the guidelines, • Ensure compliance with licensing, hygiene, and health & safety regulations, • Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: • Develop a deep understanding of the wines, cheeses, and other products we offer, • Support the management in achieving sales targets and key business goals, • Assist with the organization and possible execution of wine tastings, workshops, and in-store events Benefits: • Enrollment in the retirement savings plan, • Discounted or free food, • Employee discount (drink and food), • Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts, • 20 days paid holidays + Bank holidays, • Opportunities to diversify into managing other areas of the business, from marketing to back-office and event organization, • Regular wine and spirit tasting opportunities, • Friendly and exciting working atmosphere, • Team + work events The Salary Includes: • Annual Salary, • Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere, we encourage you to apply for this exciting opportunity.

Job Title: Sales Assistant Location: Pouch Point (Retail Store), Holloway Road, London N7 Job Type: Part-Time / Full-Time About Us: Pouch Point is a specialist retail store focused on helping customers transition away from vaping and smoking through the use of oral pouches. We are committed to providing a supportive, informative, and customer-focused environment for individuals looking to make better lifestyle choices. Role Overview: As a Sales Assistant at Pouch Point, you will be the face of the store, delivering excellent customer service while educating customers on our range of oral pouch products. You will play a key role in supporting customers on their journey to quit smoking or vaping. Key Responsibilities: • Greet and assist customers in a friendly and professional manner, • Provide product knowledge and guidance on oral pouches and their benefits, • Support customers in choosing suitable products based on their needs, • Handle transactions accurately using the till system, • Maintain store cleanliness, organisation, and visual merchandising standards, • Monitor stock levels and assist with restocking shelves, • Stay up to date with product knowledge and industry trends, • Ensure compliance with age verification and relevant retail regulations, • Promote a positive and supportive in-store environment Requirements: • Previous retail or customer service experience preferred, • Strong communication and interpersonal skills, • A genuine interest in helping people quit smoking or vaping, • Ability to work in a fast-paced retail environment, • Reliable, punctual, and a team player, • Basic numeracy and cash handling skills, • Must meet legal age requirements for selling nicotine-related products Desirable: • Knowledge of nicotine alternatives or smoking cessation products, • Sales experience with targets or upselling, • Personal experience using oral pouches (advantageous for product understanding and customer guidance), • Living locally to Holloway Road, London (advantageous for convenience and flexibility) What We Offer: • Competitive hourly pay, • Staff training and product knowledge development, • Supportive team environment, • Opportunity to make a positive impact on customers’ lifestyle journeys

We are seeking a friendly and efficient Shop Assistant to join our team. As a Shop Assistant, you will be responsible for providing excellent customer service, maintaining a tidy and organized store environment, and assisting with daily operations. Key Responsibilities: • Greet and assist customers with their inquiries and purchases., • Process transactions accurately using our point-of-sale system., • Ensure shelves are stocked, tidy, and products are well-displayed., • Maintain cleanliness and order within the shop., • Assist with receiving and unpacking new stock., • Handle customer returns and exchanges in a professional manner., • Provide product information and recommendations to customers., • Support the team in achieving sales targets. Requirements: • Previous experience in a retail or customer service role is a plus., • Strong communication and interpersonal skills., • A positive attitude and a passion for customer satisfaction., • Ability to work effectively in a fast-paced environment., • Flexibility to work various shifts, including weekends. Join our welcoming team and contribute to a positive shopping experience for our customers!