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At Dorothy House Hospice Care, we are passionate about delivering exceptional palliative and end-of-life care; and we are looking for an experienced Matron to join our Care Services Senior Leadership Team. This is a pivotal opportunity to lead and inspire clinical teams across our In-Patient Unit (IPU), Day Patient Services (DPS), Lymphoedema, and Complimentary Therapy services . You will provide visible, compassionate, and inclusive leadership - ensuring the highest standards of safe, personalised care while supporting our strategic ambitions for the future of hospice services. As Matron, you will combine hands-on clinical expertise with strategic vision, working closely with senior colleagues to drive service excellence, foster innovation, and deliver the very best outcomes for our patients, families, and workforce. MATRON | Band 8a | £55,690 - £62,682 per annum If you are an experienced senior nurse leader with specialist palliative care expertise and a passion for improving quality and service delivery, this is an opportunity to make a meaningful impact - both for the people we support and for the teams you will lead. The role will include: Providing visible, senior clinical leadership across our In-Patient Unit (IPU) Day Patient Services (DPS), Lymphedema, and Complimentary Therapy teams, leading by example and promoting professional standards. Delivering direct clinical care (approximately 40% of the role) including advanced assessments, supporting staff with complex cases and ensuring high standards of documentation and care planning. Leading the development of nurse-led beds on the IPU (including future service developments such as paid-for respite) and contributing to strategic planning and service redesign. Planning and overseeing all aspects of daily operations including rostering, bed management, patient flow, staffing levels and skill-mix. Managing allocated budgets and resources efficiently, and deputising for the CS Deputy COO when required. Leading governance, incident management and regulatory compliance (including CQC standards), conducting audits and embedding continuous improvement and learning into practice. Line-managing senior staff , supporting professional development, recruitment and retention for your services and promoting a culture of accountability, inclusion and learning. Representing the hospice in local and regional professional forums , contributing to the service and business planning to meet changing demands. See our full detailed Job Description on our website for more information. HOURS OF WORK This is a Full-Time position working 37.5 a week, with occasional weekend work, executive leadership, and on-call elements as required. ABOUT YOU Essential requirements: Registered Nurse (Adult) with current NMC registration, with evidence of working at or beyond Master's level (MSc or equivalent experience) Post-graduate qualification in palliative care, management or leadership. Substantial post-registration senior experience in palliative and end-of-life care (hospice or community setting), managing multi-disciplinary teams and services Demonstrable knowledge and experience in clinical governance, quality improvement, audit, legislative and regulatory requirements In-depth understanding of palliative and end-of-life care, safeguarding, infection control and CQC standards Excellent leadership, motivational, communication and negotiation skills Ability to manage complex situations and influence change Demonstrates compassion, resilience, adaptability, integrity and accountability with a commitment to continuous improvement and personalised care Operational management experience including budget responsibility, resource management, business planning, change management and workforce planning Experience of strategic thinking, collaborative working, influencing, delivering innovation and impact Desirable requirements: Knowledge of lymphoedema management and commissioning processes. Experience of delivering formal and informal education provision in palliative and end-of-life care ABOUT THE BENEFITS Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff: 27 days plus bank holidays, increasing to 29 days and then 33 days with length of service Excellent industry leading training with a focus on career development! Pension with Life Assurance. Colleague discount across our 29 retail stores. 45p per mile for work travel. Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application . INTERVIEWS Interviews for the role are aiming to be held week commencing the 8th December 2026. TPBN1_UKTJ

At Dorothy House Hospice Care, we are dedicated to delivering outstanding, holistic support for patients and families across every stage of palliative and end-of-life care. We have now created an exciting opportunity for an experienced and inspiring leader to join us as our Psychosocial Services Lead • a pivotal role overseeing an incredible range of services that bring emotional, social, and spiritual care to life. This is a truly unique opportunity to lead and shape the work of our Family Support Team , Adult and Children's Social Work Team , and Homeless Link Worker , while acting as the Operational Safeguarding Lead for adults and children. You will champion collaboration, inclusivity, and personalised care, ensuring that every person we support receives compassionate, high-quality, and safe care. As part of our Care Services Senior Leadership Team, you will work alongside our Matrons, Allied Health Professionals, and Community Care leaders - driving service innovation, professional excellence, and continuous improvement across the organisation. PSYCOSOCIAL SERVICES LEAD | Band 8a | £55,690 - £62,682 per annum If you are a senior Social Work professional who combines strategic thinking with hands-on compassion - and who thrives on leading multidisciplinary teams to deliver life-changing care - we would love to hear from you. This role offers both variety and purpose, overseeing diverse services that make a tangible difference every day. The role will include: Providing visible, compassionate leadership across the Family Support, Social Work and Homeless Link teams. Acting as the Operational Safeguarding Lead for adults and children, including MCA and DoLS, providing expert advice, guidance, and training. Leading and managing the day-to-day operations of multiple specialist teams, ensuring professional and clinical excellence. Delivering education and guidance across Dorothy House on safeguarding, mental capacity, and complex decision-making. Supporting complex cases and multidisciplinary care planning , ensuring safe, holistic, and person-centred care. Overseeing governance, audit, and quality improvement for your services, ensuring CQC and statutory compliance. Managing staffing, budgets, and resources efficiently, ensuring sustainable and effective service delivery. Line-managing senior staff , supporting their development through supervision, PDRs, and professional growth. Contributing to strategic planning and service redesign , representing Dorothy House locally and regionally. See our full detailed Job Description on our website for more information. HOURS OF WORK This is a Full-Time position working 37.5 a week (Monday to Friday). ABOUT YOU We are looking for a confident, compassionate leader who can unite professional disciplines, safeguard excellence, and champion holistic care. Essential requirements: Professional Social Work qualification (CQSW, CSS, DipSW, BA/BSc Hons SW) and evidence of working at or beyond Master's level (MSc or equivalent experience) Substantial post-registration experience in palliative or end-of-life care (ideally hospice or community settings) In-depth knowledge and applied experience of safeguarding adults and children, MCA and DoLS, including leading or supporting investigations Proven experience managing multidisciplinary teams, services, and budgets Strong understanding of clinical governance, audit, regulatory standards (CQC), and quality improvement Experience of family support services such as bereavement, psychological, spiritual, or social care provision Proven ability to inspire and develop staff, manage complex situations, and deliver innovation through change Excellent communication, influencing, and negotiation skills with a compassionate and inclusive leadership style Experience in developing and delivering education and training in safeguarding and/or palliative care Desirable requirements: Safeguarding Level 4 training and experience delivering safeguarding education (Level 3) Knowledge of commissioning and contract management processes ABOUT THE BENEFITS Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff: 27 days plus bank holidays, increasing to 29 days and then 33 days with length of service Excellent industry leading training with a focus on career development! Pension with Life Assurance. Colleague discount across our 29 retail stores. 45p per mile for work travel. Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application . INTERVIEWS Interviews for the role are aiming to be held week commencing the 8th December 2026. TPBN1_UKTJ