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£15.45 - £15.95 per hour | 35-40 hour contract | shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Give our customers the very best experience every time they visit your store, • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • A proactive and encouraging approach to help your colleagues develop themselves and store operations, • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

£15.45 - £15.95 per hour | 35 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Give our customers the very best experience every time they visit your store, • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • A proactive and encouraging approach to help your colleagues develop themselves and store operations, • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

£46,000- £66,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Polaris Education - Martha H School One to One Teaching Assistant Contract: 12-month Fixed Term, Term Time Only, Full Time Salary: £21,257.48 - £23,232.69 Benefits: Company Pension, Life Assurance, Employee Discount Scheme Location: Wigan Are you ready to join a supportive and nurturing community that works together to achieve the very best outcomes for its pupils? If so, our new school in Wigan could be the perfect place for you to develop your career and make a real difference to the lives of children and young people. About the School Located in Wigan, Martha H School offers a safe and supportive environment for pupils from 5 to 16 years old. With significant investment and an abundance of new resources, the successful applicant will have the opportunity to shape and mould the school to create a supportive environment that promotes self-discipline, and engagement, and inspires learning. Our mission is to provide each pupil with a diverse and appropriate education that encourages aspiration and achievement. We are part of the Polaris Community and have been passionately improving the lives of young people for over 30 years. Within the Polaris Community, we have sixteen SEN schools across the UK that work together to provide each pupil with a tailored, diverse, and appropriate education in a safe, supportive environment that promotes engagement, inspires learning, and encourages achievement. We're also incredibly proud that 100% of our education services have been rated as Good or Outstanding by Ofsted. Role Responsibilities • Dedicated to mentoring and supporting one pupil or else a small group of no more than six pupils, • Supporting the classroom teacher during lessons, • Reporting on pupils' progress and concerns, and liaising with other school staff to ensure pupils' needs are met, • Supervision of pupils during non-classroom time including extra-curricular activities and school trips, • Assisting with lesson planning and classroom preparation, • Setting work where appropriate and marking, • Building positive relationships with your pupil/s and driving interaction and positive learning outcomes Requirements • Have a strong basic education, ideally to A-level, with a minimum of GCSE Grade C or equivalent in English Language and Mathematics, and sound IT skills, • Previous experience in a similar role, i.e., Teaching Assistant, • Some previous experience of working with pupils with SEMH within an educational setting, • Be experienced and confident enough to take additional responsibility in an area of school, i.e., Food Hygiene, Forest School, lunchtimes, School Yoga etc., • Experience of behaviour management and techniques, • Committed to professional development and willing to learn, • Must be willing to undergo an Enhanced Disclosure & Barring Service (DBS) check prior to commencing work What We Offer • A workplace that values the emotional health and wellbeing of everybody (you included!), • A commitment to support your development in acquiring new skills through a wide range of professional opportunities, • An opportunity to make a huge contribution to the lives and lifelong learning of vulnerable children who deserve high quality teaching in a safe educational provision, • A friendly and inclusive team who are passionate about improving pupil outcomes Polaris Community is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Polaris Community is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:Education, Keywords:Teacher Assistant, Location:Wigan, ENG-WN4 0LZ

Location: Ormskirk Pay: £13.00 per hour plus mileage Weekend £13.20 Shifts: full-time, part-time, evenings, weekends Driver required: Yes - full UK licence and access to your own vehicle We're sorry, but we do not currently offer sponsorship to applicants. We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves: • 5,243 care professionals referred a friend to join our company in one year., • 135 internal promotions were earned in just 12 months, • Every Operational Director began their career as a care professional At Guardian Homecare, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing team in Ormskirk. What you’ll do Every day as a Care Assistant is different, but your impact is always the same - life-changing. You’ll: • Support people to stay independent in their own homes, • Offer companionship and reassurance, • Assist with medication, mobility, and mealtimes, • Be a trusted part of a close-knit, local team, • Provide personal care with dignity and respect What we’re looking for: No experience? No problem. Whether you’re starting your career or bringing past care experience, what matters most is your heart. We’re looking for people who are: • Naturally caring and compassionate, • Reliable and committed, • Eager to learn (with our full training and support Here’s what makes us different: • Local travel only - paid mileage for every journey, • Full training & paid induction - no experience needed, • Flexibility - work patterns that fit your lifestyle, • Career growth - clear progression into senior & leadership roles, • Family-friendly - enhanced leave for life’s big moments, • Funded apprenticeship programmes – gain nationally recognised qualifications while you earn, • National opportunities - relocate and continue your career within CCH, • Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more Ready to apply? Our quick, simple application process lets you choose an interview time that works for you. Join GH in Ormskirk today and be part of something meaningful.

Join the best team in the business!Are you a skilled water hygiene professional looking for your next opportunity? Titan Water is growing, and we are on the lookout for a Water Hygiene Engineer to join our highly skilled operations team in the Northwest. This challenging role offers opportunities to develop and progress within a successful and expanding team, that puts our people at the heart of the business.Why Should You Join Titan?Professional Development – We invest in our team through high-quality training programmes and support, helping you become the best version of you.Positive Workplace – We think our customers get a better service when our team are happy, so we ensure everyone comes to work in a friendly, supportive environment every day.Market Leaders – Our team is renowned throughout the industry as leading specialists in our field. Your skills and expertise will directly contribute to making us even better.Your Role:As a Water Hygiene Engineer, you will deliver water hygiene and Legionella control services across a range of commercial and public sector sites. Responsibilities will include:Carrying out temperature monitoring, water sampling, tank cleaning and disinfection, shower head cleaning, and TMV servicingCompleting routine and remedial works in line with ACoP L8, HSG274, and relevant HTM guidanceMaintaining accurate and compliant site paperwork and reportsLiaising with the office team to ensure jobs are completed efficiently, reported correctly, and invoiced promptlyRepresenting Titan Water professionally when working on client sitesSupporting day-to-day operational tasks and ad hoc duties as requiredKey Skills and Attributes:Demonstrable experience working in the water hygiene industryWorking knowledge of ACoP L8, HSG274, and associated legislationCity & Guilds Water Hygiene qualification or equivalent industry-recognised certificationAbility to produce clear, accurate, and compliant site reportsStrong customer service skills and a professional manner on siteEffective organisational skills and experience working to deadlinesA full UK driving licencePackage:Salary – £31,059 per annumBonus scheme on top of salaryCompany vehicle22 days holiday plus bank holidaysPensionWorking hours – 8am to 4pm plus optional overtimeIf you are ready to take the next step in your career and be part of the team at Titan Water, please apply by submitting an up-to-date copy of your CV through the apply buttonTPBN1_UKTJ

Improvement EngineerBurscoughMonday - Friday (40 hours per week)£57,500As a Improvement Engineer you will play a key role in improving the reliability, performance and efficiency of our production assets. Working within the Conversion area, you will use your technical expertise and problem-solving skills to identify recurring issues, reduce downtime and deliver sustainable improvements.You will be responsible for the maintenance and optimisation of high-speed finishing equipment downstream from the corrugator, including Flexo Folder Gluers (FFGs), Rotary Die Cutters and Flatbed Die Cutters. Your focus will be on keeping equipment running safely and efficiently while ensuring the accuracy, quality and consistency of finished products.Working closely with Production and Maintenance teams, you will help identify chronic losses, resolve recurring equipment issues and deliver improvements that increase uptime and reduce waste.The salary package includes compensation for undertaking up to 20 night and weekend holiday cover shifts annually. Any holiday cover hours worked in excess of the employee's standard weekly contracted hours will be paid at the applicable overtime rate.Your responsibilities will includeDelivering planned, preventative and corrective maintenance across the Conversion area.Acting as the technical subject matter expert for your assigned assets and equipment.Diagnosing and resolving mechanical, electrical, pneumatic and automation faults quickly and effectively.Maintaining and troubleshooting high-speed converting equipment from manufacturers such as Bobst, Martin/FFG, Tanabe, Gopfert and Sun Automation.Calibrating and maintaining print cylinders, registration systems, anilox rolls, doctor blade assemblies and rotary die-cutting cylinders to ensure precise product quality.Maintaining high-speed feed systems, vacuum transfer tables, folder-gluer belts and associated equipment to minimise jams and production stoppages.Maintaining, flushing and calibrating automated hot-melt and cold-glue systems and associated inspection sensors.Troubleshooting multi-axis servo drives, encoders, PLCs and automated control systems responsible for machine timing and synchronisation.Supporting quick changeovers by improving machine setup, recipes and adjustment processes to minimise downtime between product changes.Identifying and eliminating chronic equipment losses and recurring failures.Supporting root-cause analysis and implementing sustainable corrective actions.Reviewing and optimising maintenance routines to improve equipment reliability and performance.Working closely with Production colleagues to build strong relationships and minimise disruption to manufacturing.Accurately recording maintenance activity, findings, spare parts and corrective actions within the CMMS.Supporting continuous improvement, Maintenance Excellence and reliability-focused projects.Ensuring all maintenance activities are carried out safely and in line with site procedures and engineering standards.Person SpecificationWe are looking for a technically skilled and proactive engineering professional who enjoys working with complex, high-speed machinery and solving problems in a fast-paced production environment.You will ideally have:A recognised engineering qualification such as an apprenticeship, NVQ Level 3/4 or equivalent in Mechanical, Electrical, Mechatronics or Maintenance Engineering.Experience maintaining high-speed converting, printing, packaging or similar multi-station production machinery.Strong mechanical and electrical engineering skills, with experience of servo motors, precision gearboxes, pneumatic actuators and electronic sensors.Experience troubleshooting automated machinery involving multiple axes, drives, PLCs and machine-control systems.The ability to read and interpret electrical schematics, pneumatic diagrams and mechanical drawings.Experience with precision mechanical adjustment and alignment, using tools such as dial indicators, calipers and gauges.An understanding of machine timing, synchronisation and registration within high-speed production equipment.Experience working with industrial networks such as EtherNet/IP or Profibus would be advantageous.Experience with PLCs and HMI systems, with Siemens, Rockwell/Allen-Bradley or similar platforms desirable.Experience maintaining or troubleshooting automated strapping, bundling or palletising equipment would be beneficial.Experience using a CMMS to manage preventative maintenance, work orders and spare parts.A strong focus on safety, quality and continuous improvement.A proactive approach to problem-solving, with the ability to identify the root cause of issues rather than simply fixing the immediate problem.The ability to work effectively with both Maintenance and Production teams.This is an opportunity to use your engineering expertise to make a real difference to the performance of our Conversion operation. You will play a key role in reducing downtime, improving machine reliability and ensuring our high-speed finishing equipment delivers the quality and output our customers expect.What we can offer you:Competitive salaryQualifying Sick Pay schemePension scheme & Life insuranceShare Save schemeIncome Protection25 days holiday plus Bank HolidaysEmployee Assistance ProgrammeVirtual GP, Occupational Health & free Flu vaccineCycle to Work and shopping discountsWe are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria."#LI-TB1#DSENGTPBN1_UKTJ

Apply today to work as an HGV Class 1 Driver for our client who has one of the biggest names within the HGV industry. \n With the latest vehicles on the market, this gives you the best HGV experience and a top range vehicle to work with! \n Staffline is recruiting HGV Class 1 Drivers in Skelmersdale. \n Consolidated Pay Rates (Paid Weekly) \n The rate of pay is £16.37 - £20.17 per hour. \n This role offers ... \n \n ZIPC1_UKTJ

Engineer\n \n Burscough\n \n £54,300\n \n \nOur DS Smith Packaging site in Burscough is looking to recruit a Maintenance Engineer, with an electrical bias. You will be working closely with your engineering colleagues, Operations, OEMs and vendors to develop and implement best practices and increase plant and asset reliability.\n \n \nThe role is hands on and fast paced, requiring you to carry out duties with respect to Preve...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

As a part of the racket sport team, you might also teach instructions in squash or table tennis, as well as deliver the very best experience to Club La Santa guests. You are looking forward to getting to work and wants to deliver to Club La Santa’s uncompromising high standards every day. Full use

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Qumulo's cloud data platform manages exabytes of the world's most demanding data, unifying files, objects, and every workload across edge, core, and cloud. Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. CSEs will engage and work with our customers to answer technical questions or resolve complex issues primarily focusing on cloud environments such as AWS and Azure. The CSE is ultimately responsible for the complete life cycle of a customer issue and ensuring proper communication and resolution. Troubleshoot issues on the Qumulo product in both On-Premises or Cloud file systems, including cloud infrastructure issues, permissions problems, performance issues, and general file system issues Prioritize and drive resolution for escalated customer issues in both cloud and on-premises environments Work cross-functionally with our sales, product, and engineering teams to ensure customer issues are quickly resolved Provide feedback to engineering and product teams on product gaps and areas of improvement, particularly related to cloud offerings Collaborate with peers and mentors on complex issues Consistently grow knowledge and expand skill sets in cloud technologies Multi-lingual with English as primary customer support delivery language Excellent written and verbal communication skills Strong problem-solving skills with a can-do attitude in a fast paced environment Demonstrated working knowledge of major cloud platforms, including compute, storage, networking, and identity management services Basic network troubleshooting skills and understanding of general network technologies Familiarity with Linux & Windows operating systems Familiarity with Windows Active Directory or LDAP Understanding of file permissions and access control in cloud environments 5 - 7 years experience in a customer-facing role, including 1-3 years of troubleshooting cloud environments Python Programming skills are a plus Relevant cloud certifications (e.g., AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate) are a plus, but not required Must have the right to work in the UK without visa sponsorship. About Qumulo: Built for the most demanding enterprise workloads, from AI and HPC simulations to Splunk Observability, genomics and PACS medical imaging, geospatial datasets, media editing and rendering, and video surveillance, Qumulo unlocks the full power of an organization’s information. Our platform unifies file and object storage across data centers, edge, and public clouds, enabling efficient, accelerated computing and extending the reach of data unbound by protocol or transport limitations. With more than 1,100 customers and exabytes of data under management, Qumulo powers mission-critical workloads anywhere real-time access to massive file datasets is non-negotiable. Qumulo delivers radical simplicity, hardware freedom, exceptional customer support, and a true hybrid-cloud architecture. Our Values: At Qumulo, we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we encourage and celebrate multiple points of view. As part of our culture we believe diversity drives innovation. Equal Opportunity Employer: Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law. For more information on Qumulo's Applicant Privacy Policy, please visit: _

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Immuta is the Data Authorization Company, helping the world’s largest organizations control who, and what, can access their data. The way enterprises access data is fundamentally changing. Organizations are racing to put data to work across analytics and AI, while AI copilots and agents are emerging as an entirely new class of data consumer. Traditional approaches built around tickets, static permissions, and manual approvals were not designed for this speed, scale, or complexity. Immuta provides the authorization layer for modern data and AI. Our platform enables organizations to provision governed access to data by policy, by request, and dynamically for AI agents, so people and AI can access the data they need while enterprises maintain security, compliance, and control. For Chief Data Officers, that means making enterprise data dramatically easier to access and use without giving up governance. For AI leaders, it means giving AI agents secure, governed access to enterprise data so they can move from experimentation into production. Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide. • Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst — connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments., • Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and Built In as one of the best workplaces, and by Fast Company as one of the world’s most innovative companies., • Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures., • We operate as a hybrid workplace with offices in Boston, MA; Columbus, OH; and College Park, MD. Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enabling them to provision governed access to data safely and at scale. We partner closely with customers and internal teams to drive adoption, strengthen outcomes, and build long-term relationships that support retention and growth. Across EMEA, the team works with organizations operating in complex, multi-country environments. We bring together customer empathy, technical fluency, and regional awareness to help customers navigate data governance, privacy, security, and data residency requirements while advancing their business goals. As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. You’ll guide customers through onboarding, implementation, adoption, optimization, and renewal, helping them achieve measurable business outcomes with Immuta’s Data Authorization Platform. You’ll partner with technical stakeholders, business leaders, and executives to define success plans, demonstrate value, manage risks, and identify opportunities to expand the customer relationship. This is a high-impact role for a customer-focused professional who combines strategic relationship management with enough technical depth to engage in complex data and cloud environments. This is a full-time, remote role for candidates located in the greater London, UK area. The role reports to the VP of Customer Success. Travel may be required according to the needs of the business. • Partner with senior customer stakeholders to define desired outcomes, establish success measures, and build actionable adoption roadmaps., • Lead onboarding, deployment, and integration programs across modern data platforms and cloud environments, coordinating internal and customer teams to support successful implementation., • Manage enterprise customer relationships across EMEA through the full customer lifecycle, including adoption, value realization, renewal planning, and expansion., • Monitor account health, usage, risks, and customer progress; create mitigation plans and maintain accurate renewal forecasts., • Conduct business reviews, executive sessions, workshops, and enablement programs that communicate value, strengthen adoption, and align stakeholders on next steps., • Advise customers on data governance, access control, privacy, security, and applicable regional requirements, including GDPR and data residency considerations., • Collaborate with Sales, Product, Engineering, Support, and technical delivery teams to resolve blockers, align customer needs with Immuta’s roadmap, and deliver a consistent customer experience., • Capture customer feedback, implementation patterns, and market insights to inform product improvements and strengthen customer success practices., • Identify opportunities for additional use cases, advocacy, and expansion by connecting customer priorities to the value Immuta can deliver., • Contribute to regional customer success playbooks, best practices, and knowledge-sharing initiatives that improve scale and consistency across EMEA., • Experience: 5–8 years in Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing role within enterprise SaaS, cloud, or data-focused environments., • Enterprise Customer Success: Demonstrated success managing complex enterprise customer relationships across onboarding, adoption, value realization, renewal, and expansion., • Regional Expertise: Experience working with customers across multiple EMEA countries and an understanding of the region’s diverse business and regulatory environments., • Technical Skills: Working knowledge of modern data ecosystems and cloud platforms, such as Snowflake, Databricks, Starburst, AWS, Azure, or GCP., • Data Governance: Familiarity with data governance, data privacy, security, access control, GDPR, and data residency concepts., • Strategic Account Management: Ability to develop success plans, interpret customer health and usage signals, manage risk, and connect product adoption to measurable business value., • Project Management: Strong organization and prioritization skills, with the ability to coordinate multiple complex customer initiatives and stakeholders at the same time., • Communication: Excellent written, verbal, and presentation skills, with confidence engaging technical audiences, business leaders, and executive stakeholders., • Collaboration: Proven ability to work effectively across Sales, Product, Engineering, Support, and technical delivery teams in a distributed environment., • Languages: Professional fluency in English; additional European languages such as German, French, or Spanish are an advantage., • Education: Bachelor’s degree or equivalent practical experience., • Approach: Strategic, empathetic, proactive, and customer-focused, with sound judgment and a commitment to delivering meaningful outcomes. BENEFITS At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: • 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners), • Stock Options, • Paid parental leave (Both Maternity and Paternity), • Unlimited Paid time off (U.S. based positions), • Learning and Development Resources EEO NOTICE: Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate. AI NOTICE: As part of our hiring process, Immuta may use artificial intelligence (AI) tools to support recruiting activities, such as application review and interview coordination. These tools assist our recruiting team but do not replace human decision-making. To protect the privacy of all participants and the confidentiality of Immuta information discussed during interviews, candidates may not use external recording tools, AI meeting assistants, or third-party transcription platforms during interviews unless approved in advance by Immuta. If you require an accessibility accommodation or assistance during the interview process, please contact us in advance so we can support your needs appropriately. For more information on how we process your personal data, please visit our Privacy Notice for Job Applicants.

Position summary We are looking for a driven and client-focused Customer Success Specialist to join our team. You will be the primary point of contact for a portfolio of clients, ensuring they derive maximum value from our platform, achieve their business goals, and remain long-term partners. This is a relationship-first role that sits at the intersection of technology, compliance, and finance, ideal for someone who thrives in a fast-moving environment and is passionate about the blockchain ecosystem. Duties and responsibilities Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Conduct regular business reviews (QBRs) and check-ins to monitor client health, usage, and satisfaction. Serve as the voice of the customer internally, collaborating with Product, Sales, and Support to resolve issues and drive improvements. Deliver tailored training sessions and product walkthroughs for clients across varying levels of technical sophistication. Identify upsell and cross-sell opportunities within your portfolio and collaborate with Sales Executives to convert them. Monitor client engagement metrics and proactively address signs of churn risk. Assist clients in understanding blockchain analytics concepts, compliance workflows, and platform best practices. Support clients in the European markets, leveraging cultural and regional knowledge to build trusted relationships. Maintain accurate records of client interactions, health scores, and account plans in CRM systems (HubSpot). Requirements English language proficiency is essential, fluency in other languages is a strong plus. 3+ years of experience in Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Solid understanding of blockchain fundamentals, cryptocurrency markets, or financial crime compliance (AML/KYC). Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly. Proactive, organised, and data-driven approach to managing a portfolio of accounts. Comfortable working in a remote-first, fast-paced environment Nice to have Experience working with or for crypto exchanges, financial regulators, or banks. Knowledge of regional regulatory frameworks. Experience using HubSpot CRM.

Head of UK Customer Delivery About Lyrebird Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery and reference-led growth. Clinicians rely on the product in environments where errors are costly and time is scarce. Everything we build is grounded in earning trust, reducing cognitive load and delivering durable impact at scale. Commercial traction is accelerating across the NHS. Exceptional implementation is not a downstream support function. It is our primary growth engine. The Role This role owns customer delivery across the entire UK. You will build, lead and scale the UK delivery engine from the ground up, defining the national delivery standards and operating model that regional leads execute against. Every trust must have an exceptional experience. Every rollout should be reference worthy, and every clinician interaction must reinforce trust in the product. This is a foundational leadership role with executive backing to enforce standards and build the function properly. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. The engine you build must strengthen with scale, delivering an increasingly exceptional experience as we expand to 50, 100 and ultimately every NHS trust. • Own every UK implementation end to end, from signature to scaled adoption, • Design and operationalise the UK delivery model, • Define governance, reporting frameworks and escalation structures, • Build and lead a high performance implementation function, • Establish customer engagement standards across demos, training, go live and support, • Ensure every rollout is structured, measurable and reference worthy, • Operationalise high fidelity adoption visibility across trusts, departments and clinicians, • Partner closely with Commercial to ensure pilots convert into long term wins, • Significant experience leading large scale NHS deployments supplier side, • Experience running 10+ concurrent trust rollouts, • Proven record of building greenfield delivery functions into scalable operations, • Deep quantitative orientation with the ability to build early warning systems and adoption dashboards, • Strong understanding of NHS politics, procurement and stakeholder dynamics, • History of successful deployments recognised as reference accounts, • Direct, precise communication style, • High ownership mindset and operational disciplineWhy This Role Matters In the NHS, the best pipeline builder is a well run implementation. Exceptional delivery creates reference accounts, and reference accounts drive sustained momentum across the NHS. This role defines that engine for the UK. The standard set here will shape how Lyrebird scales nationally and influence what NHS trusts expect from us as a partner. For the right leader, this is an opportunity to define how a category defining healthcare company scales across a national health system. At Lyrebird, we don’t just write code — we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we’d love to hear from you. We’re building a team that reflects the diversity of the people who’ll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we especially encourage you to apply — even if you don’t meet every single requirement.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

As a Digital Performance Executive in Ormskirk, you'll be at the heart of driving online performance for the leisure, travel, and tourism industry. You'll focus on optimising campaigns and analysing data to ensure the business achieves its digital marketing goals effectively. \n Client Details \n This role is within the leisure, travel, and tourism industry and is based in Ormskirk. \n Description \n\n • Manage and optimise digital marketing campaigns across various platforms.\n, • Analyse performance data to identify trends and opportunities for improvement.\n, • Collaborate with the marketing team to develop and implement strategies.\n, • Monitor key performance metrics and prepare regular reports.\n, • Work on improving website traffic and conversion rates.\n, • Stay updated on industry trends and best practices in digital marketing.\n, • Support the team with ad hoc marketing tasks as required.\n, • Provide insights and recommendations to enhance overall digital performance.\n\n Profile \n A successful Digital Performance Executive should have: \n\n • Experience in managing digital marketing campaigns.\n, • Strong analytical skills and proficiency in interpreting data.\n, • Knowledge of tools like Google Analytic and digital advertising platforms.\n, • An understanding of SEO and paid media strategies.\n, • A proactive approach to identifying and solving problems.\n, • Good communication and teamwork skills.\n\n Job Offer \n\n • Salary between £30,000 and £31,000, dependent on the level of experience.\n, • Hybrid working arrangement for better work-life balance.\n, • Permanent position in the leisure, travel, and tourism industry.\n\n If you're interested in this role, apply now. \n People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Primary Teacher - Year 3 \n Location: Wigan \n Contract: Full-time, Temporary October to March \n Daily Rate: £130-£210 (dependent on experience) \n Hours: 8:15am - 3:30pm \n \n Tradewind Teaching Agency, a leading education recruitment provider, is proud to support educators at every stage of their career. We are currently recruiting an enthusiastic, committed, and skilled Year 3 Primary Teacher for a highly regarded and popular primary school in Wigan. This full-time, long-term role will commence in October and run through to March 2027. \n In this role, you will work closely with a knowledgeable and experienced full-time Teaching Assistant who will provide consistent classroom support. You will be responsible for planning, delivering, and assessing engaging and creative lessons in line with the National Curriculum, ensuring that all pupils are appropriately supported, motivated, and challenged. \n The successful candidate will bring strong classroom management skills, a passion for helping pupils reach their full potential, and the ability to contribute positively to the wider school community. \n The ideal candidate for this teacher role will: \n\n • Have qualified teacher status with QTS\n, • This position is subject to an Enhanced DBS Disclosure, Overseas Police Clearances (if applicable) and professional reference checks\n, • Your CV must cover the last 10 years of employment history where possible and any employment breaks must be explained\n, • You must have the legal right to work in the UK\n\n Click 'Apply Now' to be considered for this great position as a Primary Teacher in Wigan. Or for more information about the role, contact Lindsey on or \n \n The benefits of joining Tradewind Recruitment; \n\n • Your income matters; we will always seek to get you the highest rate of pay and will provide you with the best possible advice\n, • Your development matters; we offer our people free access to over 2,500 CPD courses, webinars and resources via the incredible National College\n, • Your flexibility matters; we tailor the working week to you - daily supply, long-term contracts and permanent positions available local to you\n, • Your wellbeing matters; we put people at the heart of everything we do and are proudly a Sunday Times Top 100 employer for 4 years running\n, • We pride ourselves on our exceptional service to our candidates and are proudly an Equal Opportunities Employer\n\n \n \n \n \n \n

\n Group Aftersales Manager - North West (Manchester / Liverpool area) \n Automotive Dealer Group \n £70,000 - £100,000 Basic salary plus benefits \n \n Are you an experienced Aftersales leader who thrives in a fast paced, high volume environment? Do you have the resilience, drive and leadership skills to take already successful operations to the next level? \n \n I'm currently recruiting for an exceptional Group Aftersales Manager opportunity, overseeing a pair of large automotive sites with Service, Parts, Bodyshop and Warranty functions. \n \n This is a senior leadership role for someone who has already proven themselves managing large, busy aftersales departments and is looking for a position where they can make a genuine impact. \n \n The Role: \n Reporting directly to senior leadership, you will be responsible for the overall performance, profitability and development of the aftersales and bodyshop operations across both sites. You will lead from the front, driving operational excellence, improving customer satisfaction, maximising efficiencies and developing high performing management teams. \n \n What We're Looking For \n Previous experience in a senior Aftersales leadership position within the automotive sector. \n A track record of managing large, high-volume aftersales operations. \n Strong commercial awareness and the ability to drive profitability. \n A hands-on, resilient leader with real grit and determination. \n Someone who isn't afraid to challenge the status quo and continually push for improvement. \n Passion for coaching, mentoring and bringing out the very best in people. \n \n Why This Opportunity? \n This isn't a role for someone looking to simply maintain performance. The business is seeking a leader who can identify opportunities, implement positive change and help drive the department towards its full potential. \n \n You'll inherit strong foundations, but there is significant scope to further develop processes, people and performance across both sites. \n \n Package \n Basic Salary: £70,000 - £100,000 (dependent on experience) \n Additional benefits package \n Genuine opportunity to influence and shape a large-scale aftersales operation \n \n If you're an ambitious Aftersales leader with the experience, character and determination to lead from the front, we'd be keen to speak with you. \n \n Who are you applying to? \n The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! \n Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.

Teaching Assistant - Leigh \n We are seeking a motivated and dedicated Level 2 Teaching Assistant to work on a full-time basis at a Primary School within the Leigh Area working in KS1. The role will start in October on an ongoing basis. The successful candidate will work alongside the class teacher to support the learning and development of our children across key stage one. \n Key Responsibilities: \n · Working 1-1 with children needing additional support.. \n · Full time hours - 8.30-3.30 \n · Providing pastoral support to children who may need extra help. \n · Contributing to the creation of a safe and nurturing learning environment. \n · Helping to assess pupils' progress and keeping accurate records. \n · Supporting pupils with special educational needs. \n · Flexible to work across different year groups \n · Role will include a lunchtime duty \n Essential Requirements: \n · Level 2 Teaching Assistant qualification or equivalent. \n · Experience working as a Teaching Assistant in a primary school setting. \n · Strong interpersonal and communication skills. \n · Ability to build positive relationships with pupils, staff, and parents \n · Enhanced DBS on the Update Service and a right to work in the UK \n Desirable Requirements: \n · Knowledge of phonics and early years learning. \n · Experience working with children with SEND. \n · Experience using ICT to support learning. \n We offer a supportive and collaborative working environment, ongoing professional development opportunities, and a chance to make a real difference to the lives of our children. \n To apply for this position, please submit your CV or contact Lindsey at or . \n \n The benefits of joining Tradewind Recruitment; \n · Your income matters; we will always seek to get you the highest rate of pay and will provide you with the best possible advice \n · Your development matters; we offer our people free access to over 2,500 CPD courses, webinars and resources via the incredible National College \n · Your flexibility matters; we tailor the working week to you - daily supply, long-term contracts and permanent positions available local to you \n · Your wellbeing matters; we put people at the heart of everything we do and are proudly a Sunday Times Top 100 employer for 4 years running \n · We pride ourselves on our exceptional service to our candidates and are proudly an Equal Opportunities Employer

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: _ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: _ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We’re aiming for a start date no earlier than November 3, 2025. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through _., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of _.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Customer Success Engineer About Budibase Budibase is an open-source workflow platform used by over 200,000 teams to transform their internal processes. We empower IT teams and software developers to build internal web apps, automations, and forms by connecting to their existing databases and APIs. What We Need We are looking for a skilled and proactive Customer Success Engineer to join our team. Budibase is a technical product aimed at IT and software developers, and this role is crucial for ensuring our enterprise customers can successfully deploy and manage Budibase in their own self-managed environments. This is a remote position for candidates eligible to work in the UK. Candidates living in Northern Ireland can also benefit from office space and in-person working (Belfast). What You'll Do • Debug and resolve complex issues with customer's self-managed Budibase deployments, including those using Docker, Kubernetes, and other cloud hosting platforms., • Provide expert technical support for infrastructure-related inquiries via email, GitHub, and video calls., • Help customers understand best practices for deploying and maintaining Budibase in a production environment., • Improve and update our product documentation, with a specific focus on deployment guides and technical infrastructure., • Answer L1 customer support requests to ensure our customers are successful with Budibase. Requirements • Excellent written and verbal communication skills., • Proven experience (1+ years) in a customer-facing technical role, with a strong focus on infrastructure or DevOps., • Demonstrable experience with DevOps tools and concepts, specifically Docker and Kubernetes., • Strong fundamental knowledge of Linux administration and networking., • Experience with the NodeJS/Docker packaging ecosystem Bonus Skills • A solid understanding of basic programming concepts and data structures., • Experience with Infrastructure as Code (IaC) tools like Terraform., • Experience with databases or using REST APIs., • Experience with Budibase or a similar low-code platform. Why Join Budibase • Remote & Flexible Work: Enjoy the freedom of remote work with flexible hours. We are also open to negotiating a 4-day work week., • Competitive Compensation: We offer a competitive salary of £30,000 - £50,000, depending on experience., • Equity: Every team member receives stock options and will share in the company’s success., • Open Culture: Join a friendly, open, and transparent company culture., • Home Office Budget: We provide a budget to help you kit out your home workspace., • Company Offsites: Get to know the team in person with our annual company offsites; our last two were in Lisbon and Amsterdam. Budibase is an equal opportunity employer committed to creating an inclusive environment for all team members.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

This role welcomes a full-remote work arrangement, however applicants must be based in UK and have a work permit to be considered. We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application! ABOUT THE ROLE Launchmetrics connects the world's leading Fashion, Lifestyle and Beauty (FLB) brands to the data and insights they need to make smarter decisions. As Customer Marketing Coordinator, you'll help us stay close to the customers who matter most -the ones already on Launchmetrics who we want to grow, energize and turn into advocates. This is a full-time, remote role based in London. Reporting to the Marketing Director, You'll be in the room (physically and virtually) for some of our most important customer moments: supporting the events where our customers show up, building the personalized content and workshop decks that start a conversation with a brand and becoming a familiar, trusted face for a group of smaller accounts across cities like New York, London, Paris, and Milan. This role is about relationships as much as it's about process and strategy. You'll need to sync closely with Sales and Customer Success to understand what each account needs next, and you'll own the coordination and launch of outreach campaigns to client contacts -from a first personalized email, to a workshop conversation, to a relationship that lasts. It's a role for someone who enjoys the people's side just as much as the discipline of making a multi-stakeholder program run on time. RESPONSIBILITIES Customer event support. Support the Marketing Engagements Executive and the Director in the planning and on-site execution of events where our customers attend -coordinating logistics, guest experience and follow-up. We're looking for someone who doesn't just execute the plan, but brings ideas on how to make these moments better. Growing the database. Own the customer growth KPI: through outbound emails and marketing campaigns, expand our database of client contacts beyond current users, into new regions, brands and departments within existing accounts, building company-level awareness, not just with the teams already using Launchmetrics. This broader "account awareness" makes it easier to spot growth and expansion opportunities down the line. Personalized content & data stories. Own and develop account-specific content - data stories, talking points and materials- that give Sales and the Director a compelling, tailored way to open or deepen a conversation with a customer. Customer workshops. Support the research, customization and development of individual workshop decks, working closely with the Marketing Engagements Executive on strategy and format, and with the Director on prioritization, translating Launchmetrics data (including Media Impact Value® / MIV®) into a narrative tailored to each brand. Outreach coordination. Own and coordinate personalized customer outreach campaigns (email and beyond), building genuine working-layer relationships with the people who use Launchmetrics day to day. Relationship development. Build and maintain relationships with Tier 2 client contacts across our customer base, becoming a known, reliable point of contact for smaller accounts in key cities (NYC, London, Paris, Milan, Spain, and beyond). Target list enrichment. Collect and track engagement, scoring and intent signals on our target accounts from multiple sources (ZoomInfo, LinkedIn Sales Navigator, Lemlist), and turn them into something the team can actually act on -flagging and sharing the right signals with Sales, Customer Success and the Director so we spot opportunities for expansion and growth quickly, before they go cold. Customer reporting support. Support the regular tracking of customer marketing objectives, keeping reports current so the team always has a clear read on what's working. ABOUT YOU Who you are 1–3 years of experience in customer marketing, marketing coordination, ABM, event support or a related area — comfortable with both relationship-building and hands-on execution. Curious about brands and people: you like understanding what makes a specific account tick and enjoy shaping a message around it. Comfortable being the point of contact for external stakeholders, including customers more senior than you. Confidence with data: you can pull, clean and interpret numbers and turn them into a story a customer would find compelling. Strong written communication skills, with an eye for how information is presented. Organized and dependable: you can run several workshops, campaigns or events at once without losing track of the details. Familiarity with tools like Salesforce, HubSpot, ZoomInfo, Sales Navigator or Lemlist is a plus, but not a requirement, you'll get training. Familiarity with the Fashion, Lifestyle or Beauty industry is a plus. A proactive approach: you spot what needs doing and act on it rather than waiting to be told. ABOUT LAUNCHMETRICS Launchmetrics is the leading Brand Performance Cloud used by FLB executives to make smarter decisions around their branding efforts. With over a decade of industry expertise, we have helped more than 1,200 customers create inspiring, impactful and measurable experiences. Founded in NYC and with operating headquarters in Paris, we have employees in ten markets worldwide and offer support in five languages. We have been the trusted brand performance technology to brands worldwide such as Dior, Fendi, Shiseido, NET-A-PORTER and Adidas as well as industry partners like IMG, the Council of Fashion Designers of America, the British Fashion Council, and Camera Nazionale della Moda Italiana. ABOUT THE MARKETING TEAM We are a global and highly diverse team, distributed across six different countries, with multiple nationalities and varied expertise, and we always work collaboratively to understand each other in a “glocal” way to achieve the best results as one team. The Marketing team works daily on the ideation, production and distribution of campaigns with the objective of attracting Launchmetrics' target audience, carrying out strict measurement and monitoring of KPIs to ensure the maximum possible ROI. Our mission is to make them fall in love with the Launchmetrics brand and to ensure their interest in our solutions grows every day until they become customers, and from there, to maintain their satisfaction and happiness. WHY YOU'LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT Launchmetrics is proud to be an _ building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting teams to help clients maximize their Veeva investments. In this role, CSMs influence change and drive progress for Veeva’s most strategic customers using a data-driven and consultative approach. • Engage proactively with customers and maintain a clear understanding of their initiatives and goals, success criteria, milestones, and culture, • Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program, • Educate customers about our CRM products, services, and operating model, • Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness gains, • Demonstrate CRM capabilities including use-cases, best practices, challenges, and how to address known gaps, • Act as product team liaison to bring back customer captured intelligence and help influence the Veeva product roadmap, • Guide customers on best practices to optimize the consumption of Veeva releases (e.g. governance and change management), • Influence and drive change within customer organizations, • 7+ years of Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation), • Proven track record as a strategic, trusted advisor to customers having the ability to influence change, • Ability to interpret, articulate, and present complex customer concepts to varying audiences (Business and IT), • Strong ability to process, analyze, and interpret customer information, such as product utilization data and customer requirements, • Self-starter who is able to own the ongoing success of customer assignments, • Ability to travel up to 15%, • Based in Europe (with ability to work across time-zones), • Life Sciences industry expertise (Biotechnology, Pharmaceutical, and/or Medical Device and Diagnostics), • Experience with Veeva Vault or CRM implementations in heavily-regulated industries (e.g., finance/banking, oil/energy, chemicals, agriculture/food products), • CRM Program management, • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • Maternity & Paternal Leave, • Fitness Reimbursement, • 1% charitable giving program We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • If moving to the interview stage, our process is as follows:, • A conversation with the hiring manager, • A personality assessment, • A practical case exercise, • A final conversation with our group's Senior Leader, • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

About Circle Cardiovascular Imaging: Circle’s vision is to enable healthier lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular’s 'cvi42' is the Cardiac MR market leader imaging processing software. Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. This fuels our creativity, informs our decisions and it is the reason we are passionate about our work and most importantly why we are successful. We are careful stewards of resources focused on optimizing both customer and investor value. We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Our roots are medical and digital, our passion is contagious, and our people are amongst the best. Position Overview: The Customer Renewals Team Specialist (CRT) helps develop customer relationships that promote customer growth, retention and loyalty. By engaging customers to deepen and strengthen relationships, you will increase account transparency and leverage that information to build an account strategy in partnership with Sales Account Executives (ASE). You will engage with new, existing and prospective customers promoting Circle products and driving customer satisfaction, ensuring growth and revenue targets are achieved. Additionally, you will be held accountable for, and contribute to implement CRM and Marketing strategies. The CRT member will be responsible for sales and administrative duties performed accurately and on time, and growth within designated accounts, through sales of all products, licenses and services, contract renewals, and management of trial licenses. Using the experience gained from the field and the voice-of customer (VOC), the CST is actively assisting in the improvement of the CRM and the implementation of the Marketing Strategies. The CRT will follow up in a timely manner with all designated leads, collect and report pre and post sales customer VOC and be a student of the Circle Sales and Marketing pipeline process so that steps are followed when transitioning prospects to opportunities. The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities: • Manage the full renewal cycle for an assigned portfolio of accounts, ensuring on-time and accurate contract execution., • Proactively engage with customer stakeholders to confirm satisfaction, address risks, and secure renewal commitments., • Partner with Support, Customer Success Managers and Sales to identify opportunities to prevent down-sell or churn., • Accurately forecast renewal revenue, providing visibility to leadership on pipeline health and risk status., • Negotiate renewal terms, pricing, and contracts in alignment with Circle’s policies and approval processes., • Maintain accurate records in Salesforce and DealHub, ensuring quotes, contracts, and forecasts are up to date., • Escalate at-risk renewals early and collaborate cross-functionally to develop retention strategies., • Support transitions to subscription models (Evolve, Evergreen, TAP) and ensure customers understand value propositions., • Partner with finance to resolve billing or payment issues tied to renewals. Required Skills/Experience: • Experience in previous sales roles, preferably in selling sophisticated technology and ideally in the medical tech sector., • Good understanding of the healthcare industry., • Excellent use of technology., • Extensive experience of Salesforce or other CRM platforms., • Structured: leads the customer through the process, is organized and responsive., • Outstanding collaboration and interpersonal skills; professional presence and behavior with the ability to handle diverse situations., • Outstanding listening, comprehension, and clear, concise and grammatically correct oral and written communication skills., • Confident: believes in own abilities and can handle rejection., • Focused: does not get sidetracked, knows the destination (the "close")., • Outgoing: projects a great professional first impression is energized always., • Ability to interact with all levels of the organization., • Be detail oriented and have excellent time management skills. Educational Requirements: • High school diploma or equivalent required. About the Benefits: • Competitive compensation and vacation., • Flexible working arrangements., • Employee Wellness Program., • Professional development and tuition reimbursement program., • Gratifying internal recognition/kudos programs., • Annual salary review – based on company and individual performance., • Fun, inclusive, ego-free environment where diversity and individual thoughts are encouraged and valued. Upon joining Circle CVI, you will be welcomed into a collaborative and supportive company with uncompromising values on quality, innovation, culture, and customer service. Join us in changing the medical technology world and submit your application below! #LI-Remote

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

The Senior Estimator is a lead role within our Project Management Office (PMO), responsible for pricing and winning large, complex capital schemes across water, gas, electricity and civils. It requires an organised, self-motivated and meticulous approach, combined with the commercial judgement and technical leadership to own high-value tenders from enquiry through to award. You will meet monthly work-winning targets with a view to ensuring the ongoing success and profitability of the Business. You will collaborate with our clients at a senior level to develop relationships that increase our likelihood of securing framework and contract opportunities. You will lead the entire tender process on your bids – from developing accurate, detailed proposals and target costs, through to negotiating prices and contract terms with the client and presenting bids for adjudication and sign-off. You will also provide technical leadership and mentoring to the wider estimating team, and develop strong working relationships with our operational delivery teams to ensure a fluid handover from tender into the construction phase Estimating & Commercial • Lead and own the estimating lifecycle for large, complex capital schemes across water, gas, electricity and civils – from enquiry and first-principles build-up through to tender adjudication, award and handover, • Lead tender adjudication and settlement meetings, presenting cost, margin, risk and commercial strategy to Directors and senior management for sign-off, • Survey potential work sites across water, gas, electricity and civils schemes: establish ground and site conditions, confirm scope of work and specific design and specification requirements, • Produce detailed survey reports for pricing and future co-ordination of works, • Lead the analysis of plans, complete take-offs and produce detailed bills of quantities and first-principles cost estimates, assessing all project documentation to provide accurate, competitive and compliant tender submissions, • Lead supply chain engagement: issue enquiries, evaluate subcontractor and supplier proposals for technical compliance and commercial value, and shape procurement strategy to secure best prices, • Develop a comprehensive understanding of relevant construction methods and technologies across the water, gas, electricity and civils disciplines, • Lead value engineering to identify the best solution for our client’s requirements, offering a competitive price and best value whilst protecting margin and maximising our return on the project, • Where required liaise with the Proposals co-ordinator and other team members to produce detailed tender submissions, • Generate detailed quotes for our clients inclusive of all labour, plant & material costs supplemented by adjustments for overheads and profit, • Own tender risk: lead formal risk reviews and tender health checks, assess financial, technical, contractual and operational risks, and factor these into our pricing and contingency, • Prepare detailed Schedule of works/ Bill of Quantities for our Contracts Managers to work from, • Formulate detailed programmes in line with the project contract requirements, • Understand site specific risks and complete analysis of these for presentation in the tender risk register, • Prepare schematics, layouts and presentations to support proposals and quotations, • Promote and develop relationships with clients and suppliers, • Interpret contract forms (e.g. NEC and JCT) and framework requirements, factoring commercial and contractual risk into pricing, • Provide technical leadership, mentoring and quality assurance to the estimating team, reviewing colleagues’ estimates for accuracy and competitiveness and helping to allocate estimating resource across bid teams, • Capture actual cost data and benchmarks on completed schemes and feed these back to improve estimating accuracy and processes, • Stay up to date with the latest industry regulations and legislative requirements across the utilities sectors Work Winning & Client Relationships, • Lead monthly review and analysis of estimating figures and win rates, providing bid/no-bid input and driving improvements in conversion and margin, • Attend meetings throughout England and Wales with both new and existing customers to promote Network Plus across the water, gas, electricity and civils sectors, • Utilise the CRM system to record, share and monitor leads & enquiries, • Maintain client relationships by liaising with Contracts Managers to ensure successful completion of tendered works, • Provide proactive and timely response to client enquiries and queries, • Proven track record of leading and winning large, complex tenders in a competitive environment, • Excellent communication and negotiation skills, • Substantial estimating experience within the utilities and/or civil engineering sector, including large capital schemes across one or more of water, gas, electricity and civils, • Experience leading tender adjudication and settlement, and presenting bids to senior stakeholders, • First-principles estimating expertise – take-offs, bills of quantities and rate build-ups, • Understand the need for flexibility within a growing business, • Ability to work under pressure and to meet tight deadlines, • Strong commercial and contractual awareness, including NEC and JCT forms of contract, • Attention to detail, • Methodical approach to work with good organisation and time-management skills, • Leadership, mentoring, relationship-building and influencing skills, with the ability to guide a team of estimators, • Proficient in estimating software (e.g. CANDY, Conquest or Causeway) with good IT skills for bid presentation and reporting, • Relevant degree (Civil Engineering, Construction or Quantity Surveying) and/or professional membership (ICE, RICS or CIOB) desirable; CSCS card We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

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About By Association Only (BAO) BAO is a globally award-winning Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers and marketers that are committed to exceptional standards in eCommerce. We work explicitly with Shopify Plus merchants - generally in the fashion, cosmetics and luxury goods sectors for brands all over the world in competitive global markets. We work in a studio where independence, autonomy and doing the right thing is at the centre of everything we do. As an agency we’re on a mission to work with the world's most ambitious eCommerce brands and we do this in an environment that is smart, open, fast-paced, fun and rewarding. Although we're headquartered in Cambridge, we are staffed by around 70% permanently remote employees that are located all over the UK. All of our team members are full time employees. Job Summary We’re looking for talented, conscientious, and ambitious developers who want to work on exciting e-Commerce projects for global brands. We’re drawn to people who are naturally curious, enjoy problem solving, and share our ambition to build a global agency with a reputation for excellence in both product and service. Skills / Experience We feel passionately that the role will excite the right individual due to the opportunity to work with some fantastic brands, from ambitious funded startups through to large enterprise merchants across a wide variety of market sectors. • Hands-on experience working with an e-Commerce platform such as Shopify, Magento, or BigCommerce, • At least 2 years experience contributing to active projects/websites, • Ability to write well-structured, semantic, and accessible HTML and CSS, • An excellent understanding of JavaScript, with strong knowledge of Web Components, • Solid understanding of core web development principles and front-end performance best practices, • Building complex interactions in a performant way, with a high degree of polish, • Strong awareness of WCAG 2.1 AA accessibility requirements, • Experience working with modern web stacks including build tools, transpilers, linters, build and CI tools, • Solid understanding of Git and version control and working within a team of multiple developers Bonus Points for: • Working in an agency or creative studio environment delivering websites for a variety of clients, • Hands-on technical experience with an e-Commerce platform, • A deep understanding of one or more specific client-side areas like animation, performance, or accessibility for example, • Experience with a common back-end language or framework, preferably Ruby or Node Benefits • Highly competitive salary DOE, • 20 days of annual leave + 8 bank holidays, • + 1 extra day per year served, • + 3/4 'BAO Thank You' Days (additional annual leave) each year around the Xmas period, • High-spec computer equipment issued from day 1, • Training budget for courses or online training relevant to your role, • Interesting, high-profile clients, • No micro-management culture, • Flexible remote working or office based or a combination of the two - depending on your location and preference, • Social events throughout the year, • Clear career progression paths with a Banding structure specific to all Web Developer roles, • - - - - Become part of our Carbon Positive workforce Every one of our staff members are climate positive. BAO contributes a monthly payment per employee, planting trees around the world on behalf of its team. This means as an employee of BAO you’ll be offsetting your entire carbon footprint, including emissions from your home, personal travel, holidays, food, hobbies and more. NO AGENCIES PLEASE - SERIOUSLY!

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Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Senior Data Engineer to join our Engineering team. This team is the beating heart of Prima. You’ll be joining over 350 engineers across software development, infrastructure, operations and security. Fueled by curiosity, experimentation and collaboration, you’ll help deliver scalable, impactful solutions that shape the future of insurance. Excited to make an impact? Here are the details You’ll be joining our pricing and underwriting domain to bridge the gap between machine learning/data science and engineering. You will help build, publish, and maintain our complex data products and pipelines, key elements that have a significant impact on the company’s growth. • Shaping the architecture of data products designed for data analytics and data science specifically focusing on use cases like forecasting, feature engineering, customer behaviour, and integration of new data sources., • Leading the way in data transformation by setting up best practices in areas like Data modelling, performance optimisation, Data Governance etc, ensuring that the data used within Prima is consistent, available and reliable., • Build reusable technology that enables teams to ingest, store, transform, and serve their own data products., • Engaging with data scientists and machine learning engineers to explore the product landscape and refine data requirements for enhanced data infrastructure., • Embrace continuous learning and experimentation to stay updated on emerging technologies, from testing open source tools to engaging in community-building activities like Meetups. Your passion for staying at the forefront of the field will drive your journey., • Expert in batch, distributed data processing and near real-time streaming data pipelines with technologies like Kafka, Flink, Spark etc. Experience in Databricks is a plus., • Experience in Data Lake / Big Data Analytics platform implementation with cloud based solution; AWS preferred., • Proficient in Python programming and software engineering best practices., • Expertise with RDBMS, Data Warehousing, Data Modelling with relational SQL (Redshift, PostgreSQL) and NoSQL databases., • Proficiency in DevOps, CI/CD pipeline management, and expertise in infrastructure as Code (IaC) deployment industry-best practices., • Hands-on experience in Data Quality and Data Governance techniques., • Knowledge on MLOps and Feature engineering., • Exposure to common data analysis and ML technologies such as on scikit-learn, pandas, NumPy, XGBoost, LightGBM., • Exposure to tools like Apache Oozie, Apache Airflow. £70,000 - £105,000 a yearWhy you’ll love it here: We want to make Prima a happy and empowering place to work. So if you decide to join us, you can expect plenty of perks. Work Your Way: Enjoy full flexibility – work from home, the office or a mix of both. Plus, work from anywhere for up to 30 days a year. Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you. Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support. Think you’re a match? Apply now. At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives. Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at _. Let’s build the future of insurance, together.

Description Senior Platform Engineer - 12 Month FTC Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always leave a legacy for the client. We do this through close relationships with our offices (or ‘Clubs’) so that our partners are always prioritised by a regional team close to them. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK and Europe with plans for global expansion in the next couple of years. Join us - and help us fulfil our mission to close the world’s digital skills gap. The Role The Senior Platform Engineer will provide technical leadership in shaping, evolving, and scaling our clients cloud platform. The role will establish robust, reusable platform capabilities and self-service solutions that enable engineering teams to deliver software faster, more reliably, and with a consistently high developer experience. The Principal Platform Engineer will operate across architecture, engineering, reliability, automation, and developer enablement, influencing technical strategy while remaining hands-on in the design and delivery of platform capabilities. Key Responsibilities • Define and evolve the technical strategy, architecture, and roadmap for a AWS cloud platform., • Design and build scalable, secure, resilient, and reusable platform capabilities., • Develop self-service tooling and services that abstract operational complexity and improve developer productivity., • Drive automation across infrastructure, application delivery, operational processes, and platform management., • Establish and promote platform standards, engineering patterns, and best practices across engineering teams., • Improve the reliability, scalability, performance, observability, and operational efficiency of the platform., • Identify opportunities to reduce engineering friction, eliminate repetitive work, and accelerate software delivery., • Establish engineering principles and guardrails that enable teams to move quickly while maintaining appropriate levels of security, reliability, and governance., • Lead technically complex platform initiatives from discovery and architectural design through implementation and operational adoption., • Influence engineering teams and senior stakeholders on platform strategy, architectural decisions, and technology choices., • Mentor and develop engineers, raising engineering capability and promoting strong platform engineering practices., • Champion a culture of automation, ownership, continuous improvement, and operational excellence. Experience and Technical Capability We are particularly interested in candidates who can demonstrate significant experience in: Platform Engineering • Designing and operating internal developer platforms at scale., • Building reusable platform services, tooling, and self-service capabilities., • Applying platform-as-a-product principles to improve developer experience., • Establishing standards and paved-road approaches that enable engineering teams to work independently. Cloud-Native Architecture • Designing highly available, scalable, and resilient cloud-native architectures., • Strong understanding of cloud infrastructure, distributed systems, networking, identity, and security., • Experience making architectural trade-offs across reliability, scalability, performance, cost, and developer experience. Infrastructure & Delivery Automation • Infrastructure as Code and automated cloud provisioning., • CI/CD and automated software delivery., • Automation of operational processes and platform lifecycle management., • Experience establishing repeatable, standardised engineering workflows. Reliability & Performance Engineering • Designing platforms for resilience, fault tolerance, observability, and operational excellence., • Applying SRE principles and practices to improve availability and reduce operational risk., • Performance analysis, capacity planning, scalability engineering, and proactive reliability improvement., • Establishing meaningful service-level objectives, monitoring, alerting, and operational practices. Technical Leadership • Providing technical leadership across multiple engineering teams or a wider engineering organisation., • Influencing architecture and technical direction without relying solely on organisational authority., • Leading complex technical initiatives and driving decisions through ambiguity., • Mentoring senior and developing engineers and creating a culture of knowledge sharing and technical excellence. Why join AND Digital? We have three values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving. By joining AND, we’ll provide: • Opportunities to work on projects with big clients and the chance to produce meaningful work that makes a difference to people’s lives., • A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery., • A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self., • An annual budget for training and upskilling, including allocated days off so you don’t have to study in your own free time., • Monthly and quarterly team socials - on us - ranging from after work drinks, to driving experience days with your fellow club members., • A safe environment for you to be yourself and challenge yourself. _ Equal Opportunities Statement At AND Digital we embrace diversity and are committed to equal opportunities. We are actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. We want you to feel safe and empowered to let us know if you require any adjustments to be made to your application or interview process so please speak to our recruitment team.