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CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Description Location : Hastings & St Leonard's on Sea Salary : £27,942 + essential car allowance £1000 per year, pro rata Hours : Part time - 22 hours per week What youll be doing: Southdowns Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, youll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, youll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Heres a short video about a day in the life of our mental health Employment Specialist: A day in the life of an IPS Employment Specialist We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfil their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What youll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the Apply Now button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible. TPBN1_UKTJ

Bus Mechanic / PSV Engineer / HGV Technician. Experience working with buses, coaches, or heavy vehicles (car mechanics may be considered with the right qualifications).

IntSol Recruitment is partnering with one of the.PCV licence holders looking for.

We're looking for trainee bus drivers who are ready to drive changeliterally! You don't need any bus driving experience; just a full UK driving licence (held for at least 6 months) and a passion for customer service. Trainee bus drivers required! Join us today!. We're not just about buseswe're about

IntSol Recruitment is partnering with one of the.PCV licence holders looking for.Safely operate public service vehicles along assigned routes.Provide excellent customer service to passengers.Follow scheduled timetables and ensure timely operations.Carry out daily vehicle checks and report defects pr

First Bus - one of the UKs largest bus operators, passionate about delivering passenger journeys that are, sustainable, comfortable, and efficient! We are at the forefront of innovation in. Experienced bus / PVC drivers required - Join today!.

Bus Driver - Relocation Opportunity with Accommodation or Allowance.

IntSol Recruitment is partnering with one of the.PCV licence holders looking for.Safely operate public service vehicles along assigned routes.Provide excellent customer service to passengers.Follow scheduled timetables and ensure timely operations.Carry out daily vehicle checks and report defects pr

IntSol Recruitment is currently hiringBus Driversfor one of the UK's largest Bus Operators. Bus Driver - Relocation Opportunity with Accommodation or Allowance.

First Bus - one of the UKs largest bus operators, passionate about delivering passenger journeys that are, sustainable, comfortable, and efficient! We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport. As part of this journey, we ar

Trainee bus drivers required! Join us today!. We're not just about buseswe're about people. As one of the UK's largest and most forward-thinking bus operators, we're leading the charge to a.

Wrightbus, the first bus manufacturer to launch repowering at scale, introduces NewPower to accelerate the decarbonisation of bus fleets across the UK, ensuring zero carbon emissions on all journeys. NewPower by Wrightbus offers a groundbreaking solution by repowering mid-life diesel buses, making i

Workshop Mechanic (Progress to Bus Engineer) £46,000 - £56,000 (60k OTE) + Overtime + Training on Buses + Free Travel Pass + Monday to Friday + Days Based + Healthcare + Company Benefits Bourton-on-the-Water, Gloucestershire Are you a Workshop Engineer or Vehicle Mechanic looking for a stable rol

Location: Glasgow, Lanarkshire, Scotland, UKAbout the RoleIntSol Recruitment is partnering with one of theUKs largest bus operatorsto recruit experiencedBus Driversforfull-time, long-term positionsacross the country. Living allowance or Free AccommodationRequirementsValidUK PCV Driving LicenceValidC

Scotstoun, Glasgow, Scotland 38 hours per week - 5 days per week (Monday Sunday) (Hours allocated in advance on a shift / rota basis) Who are we? First Bus - one of the UKs largest bus operators, passionate about delivering passenger journeys that are, sustainable, comfortable, and efficient! We ar

Location: Glasgow, Lanarkshire, Scotland, UKBus Driver - Relocation Opportunity with Accommodation or AllowanceIntSol Recruitment is currently hiringBus Driversfor one of the UK's largest Bus Operators. Hours of WorkFull-Time:50 hours per weekMinimum 10-Hour ShiftsBus Driver RequirementsValid UK PCV

Job Description Trainee bus drivers required! Join us today! £14. Scotstoun, Glasgow, Scotland 38 hours per week- 5 days per week (Monday Sunday) (Hours assigned in advance on a shift / rota basis) When it comes to starting your next chapter We're First! Who we are: We're not just about buseswe'

About the Role IntSol Recruitment is partnering with one of theUKs largest bus operators to recruit experiencedBus Drivers forfull-time, long-term positions across the country.

We're one of the country's largest bus operators and our engineering teams are working at the forefront of bus technology. Welcome to First Bus Engineering. Nationwide, we are investing in state‑of‑the‑art new buses, and in the workshops and people that service them.

Bus Driver - Relocation Opportunity with Accommodation or Allowance IntSol Recruitment is currently hiringBus Drivers for one of the UKs largest Bus Operators.

A leading bus operator in Scotland is seeking a Roadside Recovery Assistant to help in repairing bus breakdowns on the road.

Job Description Bus Driver - Relocation Opportunity with Accommodation or Allowance IntSol Recruitment is currently hiringBus Driversfor one of the UK's largest Bus Operators.

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, transit bus driver, bus driver, coach bus driver,

Job Description About the Role IntSol Recruitment is partnering with one of theUKs largest bus operatorsto recruit experiencedBus Driversforfull-time, long-term positionsacross the country.

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, transit bus driver, bus driver, coach bus driver,

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.As a courier, you’ll enjoy:.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.As a courier, you’ll enjoy: \n Flexible hours – choose your own schedule and work when it suits you \n Weekly pay – get paid, ever

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Please find the job details below: Job Title : Female Cleaner Start - ASAP Pay rate : 17 PH Location : Manchester M1 Must have CSCS If Interested, please call Lalit on (phone number removed) or you can reply on (url removed) or click "Apply online" Thanks, RG Setsquare RG Setsquar

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Job Title: Refrigeration Case Cleaning - Maintenance OperativeSalary: £28,571.Region: NorthwestPackage: Company Pension & Private HealthcareCategory: Cleaning Overview You will provide proactive, multi-skilled maintenance support to Co-op stores, following company policies and procedur

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Agency Catering Assistant – Care Homes & Care Settings Location: North East, North West, Midlands, Yorkshire | Flexible Shifts We’re looking for a dedicated Agency Catering Assistant to support care homes and care settings across the North East, North West, Midlands, and Yorkshire.This

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.Dedicated and passionate carers are at the forefront in providing valued care to our residents.Are you a natur

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Night Senior Care Assistant (Supervisor).Evidence of professional development in dementia care is essential.You'll inspire care teams to provide compassionate, high-quality support tailored to each resident's needs.You'll create personalised care plans, promote health and well-being, and ensure that

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Labourers Wanted We are looking for site labourers to work away from home.Looking for people located in the Burnley, Rochdale or Bolton areas to share travel Salary £13.Umbrella Benefits Competitive hourly rate with overtime available after 37.Accommodation provided while working away.Co

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.As a Senior Care Assistant, you will play a pivotal role in providing high-quality care and support to our res

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Youll be responsible for maintaining, servicing, and repairing a modern fleet of buses and coaches to ensure they remain safe, compliant, and ready for daily operations. Proven experience working on buses, coaches, or HGVs.