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The Vacancy 🌟 Join Our Team as a Customer Service Coordinator! 📍 Location: Croydon (Responsive Maintenance Division) We’re looking for a dedicated Customer Service Coordinator to join our team in Croydon, supporting one of our social housing contracts. In this role, you’ll be the central point of contact for residents, ensuring their concerns and complaints are handled with care, professionalism, and efficiency. You’ll play a vital role in maintaining trust and satisfaction by managing customer feedback and resolving issues throughout our maintenance programmes. 🔑 Key Responsibilities • 🗣️ Act as the primary contact for residents raising complaints or service concerns., • 📞 Manage and resolve customer complaints in a timely and empathetic manner, ensuring clear communication throughout., • 📋 Maintain accurate records of all customer interactions, complaints, and resolutions using our internal systems., • 🤝 Liaise with internal teams and contractors to investigate and resolve issues effectively., • 📅 Coordinate follow-ups and ensure residents are kept informed of progress and outcomes., • 🧠 Identify recurring issues and contribute to service improvement initiatives., • 🧾 Prepare reports and summaries of complaint trends for management review. 🚗 Requirements • Proven experience in customer service, complaints handling, or resident liaison-ideally within housing or maintenance services., • Strong communication and conflict resolution skills., • Excellent attention to detail and ability to manage multiple cases simultaneously., • Proficient in IT systems and comfortable using databases and reporting tools. We welcome applicants from all backgrounds and assess any disclosed convictions individually. We’re committed to fair hiring practices and creating an inclusive workplace. 💬 Ready to make a real impact in residents' lives Apply now and become part of a team that values empathy, accountability, and continuous improvement. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises: Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Work for Wates Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.

ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Head Chef Up to £43,000 per annum dependent on experience & qualifications plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded ‘One of the UK’s Best Companies to Work For’ Rokewood Court is a luxury 64 bedded care home that provides the most luxurious surroundings and the very best in care and support. At Cinnamon we like to understand what our residents enjoy. That’s why our chefs visit all residents when they move into their new home. Our chefs will establish likes and dislikes and ensure that the home’s menu cycle works for them. On occasions when this doesn’t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. Overseeing and managing a full kitchen team including a second chef and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: • Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly., • Support cost-effective stock control systems and ensure these are in place to minimise waste., • Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations., • Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations

As a Care Coordinator, youll act as the central link between clients, healthcare professionals, and field staff. MCS Healthcare (MedGen Community Services Healthcare) is expanding, and were looking for a dedicated. Our work is meaningful, fast-moving, and deeply rewarding and our Care Coordinators

Job Description ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Meanwhile, your infectious enthusiasm and creative approach will inspire ou

A unique opportunity exists for an experienced Field Care Supervisor, Deputy Manager, or Care Coordinator ready to step up into a management role with a rapidly expanding care organisation supporting older people in the community. Trainee Care Manager position available - excellent earning and caree

Activities Coordinator - Care Home If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Pay: £16.50 per hour Hours: 36 hours per week Type: Permanent Location: Epsom, Surrey, KT17 4QB ABOUT THE ROLE As an Activities Coordinator at our award winning client's care home, youll help to create a stimulating environment that enables them to deliver xrnqpay exceptional all-round care and support for our residents. Their ethos is all about celebrating life, so youll hel... JBLK1_UKTJ

As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Any similar experien

The Client Care Centre Senior Operational Coordinator is the senior operations professional in our Contact Centre and e-commerce activities, with expertise in overseeing the associated flow of financial transactions, fraud prevention, and procedural compliance needs. Client Care Managers and Advisor

As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Any similar experien

At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Please note that Apollo Home Healthcare does not hold a sponsorship licence. Every individual we support has unique needs - we tailor every care package to them, building a compassion

Adecco are pleased to be recruiting on behalf of the London Borough of Barking and Dagenham for an Education, Health & Care (EHC) Case Coordinator. Umbrella) * Location: Barking & Dagenham * Hours: Full time, 35 hours per week (Monday to Friday) Overview: Our client is seeking an experienced Edu

Principal accountabilities of the Customer Care Coordinator role include:. Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel. Maintain the relevant Customer Care log/monitor.

ABOUT US: Verity Healthcare Limited is a domiciliary care company operating with trained care workers who attend to the needs of our service users in their own homes. Verity Healthcare Limited is looking for passionate and caring healthcare assistants to join our enthusiastic team of domiciliary ca

Excellent opportunity for an experienced Care Coordinator to join a friendly and supportive team delivering high quality care services to older people in the community. You will be working for the leading care provider in their head office and will benefit from a positive work environment and the op

Core Duties & Responsibilities as Care Coordinator:. Ensuring care assessments, care and risk planning meets best practice and customers aspirations. To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required.

Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements. To provide ‘hands on’ care and support as and when required Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.

Ventry Care is recruiting an Activities Coordinator to our care home in Golders Green. Plan and deliver a varied activities programme, inside and outside the care home, from organised hobbies to group events, all of which will promote independence, choice and dignity for our residents. Activities Co

MCS Healthcare (MedGen Community Services Healthcare) is expanding, and were looking for a dedicated.

Come and join the UK's largest provider of complex care. Blackheath is a 38-bed centre providing specialist person-centred rehabilitation, care, and support for adults with brain injuries and other complex neurological conditions.

Loveday is the UKs leading provider of luxury senior living and care.

Ventry Care is recruiting an Activities Coordinator to our care home in Golders Green. We care for older persons, andolder persons living with dementia. Activities Coordinator - Immediate start in Golders Green, NW11.

Active Care Group is the UK's leading provider of complex care. Come and join one of the UK's largest independent providers in neuro and mental healthcare. We place people at the heart of everything we do, improving people's lives by providing the best quality care tailored for.

Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. Loveday is the UKs leading provide

Ventry Care is recruiting an Activities Coordinator to our care home in Whetstone. Plan and deliver a varied activities programme, inside and outside the care home, from organised hobbies to group events, all of which will promote independence, choice and dignity for our residents. Activities Coordi

A permanent, full-time contract Working Monday to Friday 9am to 5pm, with additional on-call duties Occupational maternity pay, adoption pay & paternity pay Occupational sick pay and death in service payment All the above subject to terms and conditionsAs a Care Coordinator you will support the deli

Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. Loveday is the UKs leading provide

We are looking for an experienced Professional to join Edgewell Personal Care a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Schick, Hawaiian Tropic, Carefree, Bulldog Skincare for Men, Jack Black and recently acquired Cremo Grooming just to name a few!). Your

Active Care Group is the UK's leading provider of complex care. We provide progressive, personalised pathways of care that combine clinical expertise, personal support, and therapeutic and rehabilitation services enabling our service users to live the most rewarding lives possible whether in their o

Finance Operations Support Coordinator. The Finance Operations Support Coordinator plays an important part in supporting the daily operations of the finance team.

Key responsibilities include: Act as the first point of contact for our clients, their families, and healthcare professionals Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes Monitor care delivery to ensure it meets individual care plans and quality stan

Are you looking for a rewarding job where you can make a difference to people's lives? Well then, being a Care Coordinator might be the route for you! You will play the all-important role of scheduling and coordinating care visits to ensure our clients r.

Meridian Health and Social Care is a national provider of high-quality care at home for adults, allowing individuals to stay within their own home to receive person centered care and support. Being a care coordinator is about more than just rota ma. Meridian Health and Social Care are looking for an

Your responsibilities will include: ?? Staff Placement & Booking Management Assign the right staff to client care packages Respond quickly to booking requests Achieve 100% fill rates for your allocated clients Monitor unfilled shifts and resolve resourcing issues ?? Client & Candidate Comm

Bourne View in Poole, DorsetMake Every Day Special for Our ResidentsLove chatting? Love making a real difference to someones day? Were looking for a warm, creative, and enthusiastic Activity Coordinator t

Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. Rewards Package Paid breaks Compan

We are looking for an experienced Professional to join Edgewell Personal Care a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Schick, Hawaiian Tropic, Carefree, Bulldog Skincare for Men, Jack Black and recently acquired Cremo Grooming just to name a few!). Coor

What Youll Be Doing as a Care Coordinator: Creating and managing staff rotas using Webroster Allocating, processing, and mobilising new care package referrals Conducting care assessments and manual handling reviews in client homes Ensuring staff training, compliance and documentation is up to date S

Make Every Day Special for Our ResidentsLove chatting? Love making a real difference to someones day? Were looking for a warm, creative, and enthusiastic Activity Coordinator to join our care home team. Activity Coordinator

Key responsibilities include: Act as the first point of contact for our clients, their families, and healthcare professionals Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes Monitor care delivery to ensure it meets individual care plans and quality stan

The Role Helping residents to remain as active and independent as possible Helping identify residents unique goals and implement personalised activity plans Supporting residents explore new interests, engage in physical activities, and enjoy themselves in a stimulating and homely environment Working

A large Housing Developer have a requirement for a Customer Care Coordinator to join their Customer Care team delivering excellent customer service to homeowners, managing their defect period. Customer Care Coordinator duties and responsibilities: Updating plot files Ensuring all parties involved (P

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Lifestyle Co-ordinator. Variety, fun, and a rewarding career is what you can expect. When you join Care UK youll

You will be responsible for: Creating rotas and updating schedules to ensure safe staffing levels Scheduling and coordinating care visits Matching carers to clients based on skills, experience and needs Liaising with clients, families, and external professionals Supporting carers with day-to-day que

What's in it for You? In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics: Financial Reward: Thousands of perks through Blue Light discount card , up to 5% employer pension contribution and Long Service Recognition Health and Wellness: Do

At least 12 months solid experience within a care coordination capacity secured within community care, complex homecare, or domiciliary care settings. Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes Monitor care delivery to ensure it meets individual ca

Collaboration: Working with care staff, healthcare professionals. A specially designed therapy kitchen allows users to learn new skills that will serve them long after they have left our care. We are extremely proud to be accredited as an approved provider of specialist Brain Injury Care by the Head

Join us as our newActivities Coordinator/Life Skills Coordinator at Hylton Grange care home in Sunderland. Hylton Grange is part of Exemplar Health Care, a leading provider of nursing care for adults living with complex and high acuity needs. Our Activities Coordinators organise creative and fun act