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Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Familiarity with CI/CD pipelines and tools, particularly Github Actions Strong Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Strong Experience working with monorepos and tooling such as NX/Lerna/Bazel. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of software security, OWASP and scaling of software systems Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £75,000 - £100,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

7.5T Driver Based: Durham, DH11TF | Up to £24.54 Were currently recruiting for experienced Cat C1 Driver to work with a well-established logistics company based Near Middleton, Manchester. This is a great opportunity for ongoing, full-time work.As a 7.5 Tonne Driv er, youll be responsible for:Completing 30/60 local collections or deliveriesOperating box truck , depending on the loadEnsuring all paperwork and delivery notes are completed accuratelyMaintaining professional standards and excellent customer service at all timesHigh standard of safe system of workHours & Pay : Start Times: Shifts 08:00 till around 17:30Days: Monday - FridayShift Length: 9.50 / 10 hours per dayPay Rates: Up to £23.43 per hour when parity is hitWeekly pay every FridayRequirements : Valid 7.5 Ton (Category C1) licenceValid CPC & Digital Tachograph CardExperience with multidrop is preferredExcellent communication and customer service skillsApply Now to become a HiredGiant!- TEMP TO PERM!7.5t DriverLGV C1Fridge TrailerCurtain SideTrunking7.5 Tun driver7.5 Tone Day Driver7.5 Tonne Logistics & Transport JobsFull Time HGV Work7.5 TonTPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group Highways, were supporting the safe transportation and movement of people across the UK.We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work.Youll be joining our Civils projects team .We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach.Want to come and be a part of it?What will you be doing?You'll manage all engineering activities including engineering control, setting out and providing direction to workforce and leading Quality control systems to ensure compliance with project design and specifications.Line management responsibility for other Site and Graduate/Trainee Engineers.You'll ensure the highest possible Health, Safety & Environmental standards are employed across all projects, adhering to M Group health and safety policy/ environmental policy and actively supporting the It Starts With Me (ISWM) culture that is an integral part of the M Group working environment.You'll meet client expectations and ensure excellent communication skills with all project stakeholders.Survey & Engineering Control, and be responsible for checking all sub-contractor and direct labour works.Reviewing design and proposing solution by raising RFI's and communicating to relevant parties i.e. Designers / Sub Contractors.You'll work with the Site Agent in monitoring HSEQ aspects of the project including Project Health and Safety File.Assist managing the permit process including CAT scanning and issuing Permits.Keep accurate records including site diary, records of works activities, resource allocations and as-built information using AutoCAD.Input into collaborative planning for site work.Assisting developing both short term and long term programmes.You'll assist the commercial team with managing valuations, early warnings and compensation events.We may required you to work nights from time to time.What youll bringWhats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeIn addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose fromMy Car Choice our salary sacrifice EV/ Hybrid car schemePrivate health care and health care cash plan28 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!Holiday purchase schemePersonal Accident CoverAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupH IND2TPBN1_UKTJ

About Our Client Our client is a family-run Japanese company with more than 200 years of history. It has two divisions: Food for human consumption and pet food. In Japan, they have established themselves as a leader in the pet food industry, thus also becoming a leader in sales. They are characterized by the extensive catalogue of products that includes their iconic product, which has revolutionized the industry and is the world’s number 1 Cat Treat brand. Thanks to the growth that they have had in recent years, they have become the No.1 brand of pet food in Japan and are also expanding internationally to make pets and their owners around the world happy. About the Role In this position, you will assume complete responsibility for the UK Pet Independent channel for the company's UK operation. You will have full autonomy to grow this channel from a challenger brand to a household name. You will manage their selected wholesale distributor and grow our brand’s market share and market penetration. Key Responsibilities • Achieve monthly, quarterly and annual targets for sales and recommendation of the Ciao and Inaba brands through the effective management of existing accounts and the acquisition of new business., • To achieve new Pet Independent conversion numbers in line with targets and target Pet Independent stores and small chains, using well developed sales and negotiation skills to win new business., • To achieve KPIs for Strategic Plan focus areas, including NPD and in store initiatives, • Effective management of customer through optimised contact and visit strategy ranging from routine visits, quarterly reviews, staff training, category relays, advocacy days., • To acquire and maintain a high level of technical product knowledge to facilitate conversations will all levels of store staff., • To deliver training tailored to store requirements when needed, to achieve sales and recommendation objectives., • Thorough understanding of customers strategy and competitor activity and create awareness internally through networking to ensure an appropriate feed into the channel business planning process., • Develop and implement a jointly agreed Customer Business Plans to achieve targets in line with Channel strategy, delivering excellent execution of Key Sales Fundamentals. Skills Required • They are looking for candidates who are passionate about Pets and Pet Independent Businesses. You will have already demonstrated successful performance within sales and will be passionate about building high value customer relationships, be able to demonstrate strong commercial acumen and have a strong and determined focus on delivering results., • You will be self-driven and able to demonstrate your experience of delivering new business wins vs. stretching targets. Your ability to adapt your communication style to a broad range of decision makers, be resilient in the face of challenging situations and be able to influence both internally and externally will be key., • A proactive nature with commercial awareness and excellent numeracy skills, • Business development experience essential, • Pet Independent channel experience is beneficial, • Knowledge of pet industry beneficial, • Highly proficient in Excel and comfortable using other Microsoft Office programs - IT literate Makes good use of insightful information and is naturally analytical, • Organised and adept at planning and prioritising workloads, • Ability to travel within designated geographical territory

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition.We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness.As a disruptor in the $18

Project Manager • Fixed Term - 2 Years, • Remote with Regular UK Travel We are seeking a talented and driven Project Manager to join our team on a full-time, two-year fixed-term basis. This is a remote role, requiring regular travel across the UK. In this role, you will take a leading position in delivering a UK-wide Modernisation Programme, reporting directly to the Programme Manager. This is a high-impact opportunity for a qualified and experienced individual to manage complex CAT A and B fit-outs, delivering high-value, multi-disciplinary projects across multiple sites. You will be responsible for integrating mechanical, electrical, and building services asset data from concept and design stages through to operational handover. The role involves strategic planning and technical management of critical building assets, lifecycle planning, and compliance. About You Clear understanding of business objectives and how your role contributes to success Strong project leadership skills, trusted across functions for project excellence Detail-oriented, well-organised, and capable of managing multiple priorities Ability to lead and collaborate effectively, demonstrating initiative and ownership Builds strong networks beyond immediate teams, supporting cross-functional success Guided by core values and strong decision-making instincts Hands-on, proactive, and effective communicator at all levels Resilient, self-motivated, and solution-focused under pressure Committed to continuous improvement and holding others accountable to high standards Minimum of 5 years’ experience in project management with tertiary qualifications Holds a recognised project management qualification (Prince2, APM, MSP or equivalent) Demonstrated ability to work autonomously in a fast-paced, hands-on environment Skilled at managing multiple stakeholders and driving alignment Embodies a collaborative, "One Team" mindset Demonstrates personal integrity, professionalism, and positive communication Values a culture built on mutual respect, performance, and development We Offer Competitive salary Laptop provided Free breakfast and lunch on-site Free parking at applicable locations 25 days annual leave plus statutory bank holidays Workplace pension scheme Staff referral scheme Supportive and collaborative working environment High-quality, modern premises and well-equipped office space Key ResponsibilitiesProject Delivery Manage day-to-day project delivery within scope, time, budget, and quality constraints Maintain comprehensive and compliant project records Monitor project spend and provide monthly reporting on risks and cost efficiencies Ensure supplier performance meets contractual and safety expectations Conduct weekly project meetings and report on progress and status Communicate regularly with site teams, support functions, and stakeholders Ensure Health & Safety processes are adhered to and prioritised Oversee contractor and consultant engagement and performance Proactively identify and mitigate project risks Provide clear, auditable project documentation for inspections and regulatory bodies Technical Develop and lead UK mechanical, electrical, and building services specifications Produce and implement a standardisation plan for critical assets Plan asset lifecycles and capital investments to improve cost, reliability, and energy performance Conduct regular contractor quality checks and align with compliance standards Contribute to carbon emissions reduction and support environmental reporting Safeguarding Statement: This role is subject to a safer recruitment process, including criminal record checks, online searches, and vetting procedures. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment, in line with Keeping Children Safe in Education 2024 and The Education Act 2002.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

Project Manager • Fixed Term - 2 Years, • Remote with Regular UK Travel We are seeking a talented and driven Project Manager to join our team on a full-time, two-year fixed-term basis. This is a remote role, requiring regular travel across the UK. In this role, you will take a leading position in delivering a UK-wide Modernisation Programme, reporting directly to the Programme Manager. This is a high-impact opportunity for a qualified and experienced individual to manage complex CAT A and B fit-outs, delivering high-value, multi-disciplinary projects across multiple sites. You will be responsible for integrating mechanical, electrical, and building services asset data from concept and design stages through to operational handover. The role involves strategic planning and technical management of critical building assets, lifecycle planning, and compliance. About You Clear understanding of business objectives and how your role contributes to success Strong project leadership skills, trusted across functions for project excellence Detail-oriented, well-organised, and capable of managing multiple priorities Ability to lead and collaborate effectively, demonstrating initiative and ownership Builds strong networks beyond immediate teams, supporting cross-functional success Guided by core values and strong decision-making instincts Hands-on, proactive, and effective communicator at all levels Resilient, self-motivated, and solution-focused under pressure Committed to continuous improvement and holding others accountable to high standards Minimum of 5 years’ experience in project management with tertiary qualifications Holds a recognised project management qualification (Prince2, APM, MSP or equivalent) Demonstrated ability to work autonomously in a fast-paced, hands-on environment Skilled at managing multiple stakeholders and driving alignment Embodies a collaborative, "One Team" mindset Demonstrates personal integrity, professionalism, and positive communication Values a culture built on mutual respect, performance, and development We Offer Competitive salary Laptop provided Free breakfast and lunch on-site Free parking at applicable locations 25 days annual leave plus statutory bank holidays Workplace pension scheme Staff referral scheme Supportive and collaborative working environment High-quality, modern premises and well-equipped office space Key ResponsibilitiesProject Delivery Manage day-to-day project delivery within scope, time, budget, and quality constraints Maintain comprehensive and compliant project records Monitor project spend and provide monthly reporting on risks and cost efficiencies Ensure supplier performance meets contractual and safety expectations Conduct weekly project meetings and report on progress and status Communicate regularly with site teams, support functions, and stakeholders Ensure Health & Safety processes are adhered to and prioritised Oversee contractor and consultant engagement and performance Proactively identify and mitigate project risks Provide clear, auditable project documentation for inspections and regulatory bodies Technical Develop and lead UK mechanical, electrical, and building services specifications Produce and implement a standardisation plan for critical assets Plan asset lifecycles and capital investments to improve cost, reliability, and energy performance Conduct regular contractor quality checks and align with compliance standards Contribute to carbon emissions reduction and support environmental reporting Safeguarding Statement: This role is subject to a safer recruitment process, including criminal record checks, online searches, and vetting procedures. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment, in line with Keeping Children Safe in Education 2024 and The Education Act 2002.

For uncompromising cat parents who want the best, KatKin goes hardcore for cat health. We make the UK’s most popular fresh cat food: 100% human-quality meat, gently cooked, and frozen for freshness. Where the competition cuts corners, catfishes customers and puts profits over health, we put cat wellbeing first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. Having started as a two person team in 2019, founders Brett and Nikki have grown KatKin from a small startup to a leading pet-food industry disruptor, attracting $22M Series A funding, and kick starting a new category of healthier cat food in the UK - “Fresh”. Our vet formulated, science backed recipes are now delivered to 50,000+ cats UK wide, and counting. You’ll take ownership of managing our Direct Sales team - our Brand Ambassadors attend events, pop ups, and cat shows across the UK to strike up conversations with cat parents, and share our mission to change cats lives for the better. As our Sales Manager, you’ll be in charge of growing our team of freelance salespeople, nurturing, training and motivating them to thrive. You’ll take the reins of one of our fastest growing and most dynamic teams, driving performance, shaking up the pet food industry, and helping cats live happier and healthier live Lead our sales team with confidence and initiative. We’re a fast moving team, we love people who have great ideas and put them into action. Coach and mentor your team to help them thrive. Use data driven insights to track and boost performance. Build a team of top performers, recruiting and nurturing them with hands-on training. Foster a motivated, inclusive, and supportive culture - we value the happiness of our people as much as the cats we help. Manage budget, keep the commercials on track along the way. Collaborate with our Direct Sales Lead, Events Coordinators and Team Supervisors to deliver our strategy. We’re a tight group, and pitch in to reach our collective goals. Experienced - you’ve worked in a sales environment, ideally leading or coaching a team. Organised - you’re a multi-tasker who delivers on deadlines. Target focussed - you’re driven to meet and exceed expectations. Quick thinking - you jump on problems, and find solutions fast. People person - you get a kick out of motivating others and seeing them succeed. Self-starting - you get stuck into unstructured projects and run with them. Commercially minded - you have an eye for delivering a return on investment. Entrepreneurial spirit - you relish a challenge, and don’t let small obstacles get in the way of a bigger win. Experience working with Google Sheets or similar forecasting / budgeting tools is a huge bonus. Competitive salary and bonus structure Extensive growth opportunities in a fast paced, VC backed scale up No egos and a small close-knit team Regular team & company socials, team lunch on Mondays provided 33 days annual leave including bank holidays, plus your birthday off Hybrid working, 2 days WFH every week 4 weeks year WFA (work from anywhere) policy Discount on KatKin products for your cat, and £500 for new cat parents £800 yearly personal development budget Macbook Pro Comprehensive AXA health insurance Cat (and dog) friendly office Sound like a good fit? Please apply through below, or send your CV (we would love a cover letter too) to george.howard@katkin.com

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Familiarity with CI/CD pipelines and tools, particularly Github Actions Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Experience working with monorepos and tooling such as NX/Lerna/Bazel. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £55,000 - £75,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

.NET Software Engineer (Tech stack: .NET Software Engineer, Senior Software Developer, .NET 8, Angular, C#, .NET Core, .NET, MS SQL, HTML, CSS, Azure, Visual Studio) Are you ready to join a forward-thinking, award-winning Software House that's redefining how businesses operate through innovative, AI-powered solutions? Headquartered in Texas but hiring across the U.S., our client is on the hunt for a talented .NET Software Engineer to join their fully remote team. You'll be part of a collaborative, fast-paced environment where modern tech, clean architecture, and continuous improvement drive everything we do. If you enjoy crafting high-quality applications using Angular, TypeScript, C#, .NET Core, and Azure, this is your chance to make a real impact. What's in it for you? 100% remote work - work from anywhere in the U.S. Competitive salary & performance-based bonuses Medical, dental, and vision insurance 401(k) with company match Generous PTO and paid holidays Annual training allowance to support your growth A supportive team that values innovation and continuous improvement What You'll Do: Leverage AI tools to streamline and enhance your development workflow Tackle challenges with the precision and intensity of a cat chasing a laser pointer Build modern web applications using Angular, TypeScript, and .NET Core Collaborate cross-functionally to solve real-world problems and improve performance Proactively refine processes for smoother delivery and better outcomes Stay curious, always learning and pushing boundaries in your development journey What You'll Bring: Strong experience with Angular, TypeScript, HTML, C#, and .NET Core Solid understanding of Azure services and cloud-based architecture A problem-solving mindset and a passion for clean, maintainable code Enthusiasm for collaboration and sharing knowledge A desire to grow, evolve, and stay ahead in the ever-changing tech landscape Location: USA / Remote Working Salary: $90,000 - $120,000 + Bonus + Benefits Applicants must be based in the USA and have the right to work in the USA even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUSANETREC NOIRUSAREC