Join our team as a Virtual Live Chat Support Customer Service Representative! As a Virtual Live Chat Support Customer Service Representative, you will be responsible for providing timely and ...
Technical requests are received in the form of email, Web Form, Live Chat, social media or from ... Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour ...
As a Customer Support Specialist, you will be supporting small to medium-sized entrepreneurs using ... Act as first point of contact for POR customers (Phone, email, chat) * Respond to customer requests ...
As a Deskside Support Engineer, you will serve as the first point of contact for customers seeking technical assistance in person, over the phone, remote connection software, chat, and email. Key ...
As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat
Handling customer support requests via phone, email, chat, WhatsApp and tickets. * The proactive investigation, fault-finding, problem-solving, troubleshooting, and resolution off support requests
... email, chat, phone, and social media). Product Knowledge : Develop an in-depth understanding of our SaaS products and services to confidently guide customers in using the platform effectively ...
All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. * Make certain that all tickets are acknowledged ...
Provide 1st line technical support. * Collaborate with the wider IT Team / 3rd Line when needed and ... Excellent communication skills (IM, Chat, Email etc.). * Takes ownership for incidents and problems
Customer Support Co-ordinator * Salary £28,000 - £30,000 * Hybrid working (3 days per week in the ... chat services. * Use your personality and your excellent customer skills to deliver a memorable ...
... Support Agent to their team in London, Malta or Barcelona. The successful candidate will be the ... live chat to answer their questions, resolve their queries; always providing fast, accurate ...
... support its employees, keep reading.... Vivienne Westwood is looking for an enthusiastic French ... The role will involve liaising with customers and potential customers via live chat, telephone, and ...
Provide technical support to French speaking customers via phone, email, and chat channels. * Troubleshoot and resolve technical issues related to software, hardware, and networking. * Document ...
Providing customers with IT support via desktop solutions, chat functions, emails, and calls. * Assisting customers with account setup and application installations. * Ensuring optimal application ...
Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application ...
As an Ecommerce Customer Support Coordinator, you will be responsible for assisting customers with ... Respond to customer inquiries and resolve their issues via email, phone, or chat. * Assist ...
Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users ... You can expect to work with the following:- Communicating with our customers via online chat, email ...
Please contact us if you require any adjustments to support you. This advert may not include every detail of the duties for some of our roles. For an informal chat to find out more, please contact us.
Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments * Manage the Technical Support CRM requests ensuring that a 24-hour response is ...
Provide technical support to customers via various channels (phone, email, chat, etc.) to resolve application, and system-related issues. * Diagnose and troubleshoot complex technical problems ...
... chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on ...
... IM chat; - Identify internal stakeholders' needs, and quickly troubleshoot technical issues by ... and support training projects and misc adhoc tasks to support operations. - Participate in ...
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician ... Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a ...
Duties & Responsibilities • Serve as the initial contact for customers via phone, email, or chat ... support team and other internal departments. • Ensure timely follow-up with customers ...