Trabajos cleaner en Thames DittonCrear alertas

Have strong interpersonal and communications skills and a customer focused attitude. Maintain a professional demeanour and uphold the club's reputation for excellent customer service. Follow all health and safety regulations to ensure a safe environment for members and staff.

Cleaner - Kingston upon Thames. As a Cleaner for our Quick Service Restaurant (QSR), you will play a crucial role in maintaining cleanliness and hygiene standards to ensure a pleasant dining experience for our customers.

Job Overview \n We are looking for reliable, hardworking and flexible Mobile Cleaners to join our team, providing high-quality cleaning services across multiple client sites throughout the Southwest, including Exeter, Taunton, Tiverton, Yeovil, Newton Abbot and Exmouth. \n Ideally, candidates will be based along the M5 corridor between Exeter and Bridgwater, or between Exeter and Newton Abbot, to make travelling between sites as convenient as possible. \n Working Hours \n\n • Monday to Friday, with occasional weekend work required.\n, • A minimum of 15 hours per week, with the opportunity to work 30 hours or more.\n, • Additional overtime available.\n, • Shifts typically fall between 3:30 pm and 10:00 pm, although working hours may vary.\n, • Occasional early-morning shifts may also be required.\n\n Key ResponsibilitiesAs a Mobile Cleaner, you will travel between various client sites to provide cleaning cover and maintain high standards of cleanliness and hygiene. Your duties will include: \n\n • Providing cover for staff absences due to sickness or annual leave.\n, • Carrying out general and deep cleaning duties.\n, • Cleaning kitchens and communal areas.\n, • Undertaking specialist cleaning tasks as required.\n, • Working across a variety of environments, including schools, offices, medical practices and showrooms.\n, • Ensuring all cleaning tasks are completed to a high standard.\n, • Following relevant health and safety procedures and maintaining professional standards.\n\n Essential RequirementsThe successful candidate must: \n The successful candidate must: \n\n • Hold a full, valid UK driving licence.\n, • Have a valid DBS certificate or be willing to undergo a DBS check, as required for the role.\n, • Be reliable, hardworking and punctual.\n, • Be flexible and willing to travel between different client locations.\n, • Be able to work independently and manage their time effectively.\n, • Take pride in their work and maintain excellent cleaning standards.\n, • Be available for varied shifts, including occasional weekends and early mornings.\n\n Company EquipmentA company van and iPad may be provided to support travel between sites and assist with daily responsibilities.

We are pleased to confirm that we have an opening available to become part of our client's team. The Assured Group are proud to continue their working relationship as preferred outsource Vehicle Cleaner / Driver supplier for our client. (Branch -Europcar Heathrow) We are currently recruiting for multipleVehicle Valeter’s on behalf of The Assured Group. In this role, you will be primarily based as an on-site Valeter, with some driving responsibilities. You will be responsible for carrying out the tasks as listed below, whilst ensuring you provide an exceptionally high level of customer service – as Driver / Valeters are often the initial and final point of contact for customers. • This is one of the toughest jobs in the area, with the team cleaning around 20 cars per day and on a busy period 50 cars per day. It is physically demanding and requires operators who are genuinely willing to work hard and give their best., • We have had issues previously where operators have gone through the full recruitment process, provided all the necessary paperwork, arrived on site and then left after only a couple of hours because the job was too demanding., • Valet, clean and detail the interior and exterior of vehicles to a high standard, • Deliver and collect a variety of vehicles in accordance with the category of your license entitlement, • Ensuring the necessary handover paperwork is completed thoroughly and accurately, • Conduct a thorough inspection of vehicles upon delivery and collection, note all relevant findings with regards to damage, defects and faults of said vehicle – and ensure these findings are agreed and signed off by the customer, • Adhere to; and promote health and safety protocols and policies to ensure your safety, and the safety of those around you, • Full UK Driving License that you have held for longer than 1 year – with no more than 6 points, • Experience is preferred, however full training will be provided, • Customer service skills, • Organisational skills, • Punctual and reliable demeanour, • Positive attitude with an excellent work ethic, • Ability to work flexible hours, including Saturdays if requested Shifts/Hours: Full-time Monday-Saturday Type: Self-Employed Pay Rate: 4.3£ per every clean car, salary depend how many you clean We look forward to hearing from you. INDVAL #J-18808-Ljbffr

About the Company Sweeptech solves waste management problems in the most sustainable way through unique processes, innovation and technology. We provide a wide range of services that include waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency flood response for various industries. Our team is committed to delivering excellent client service through efficiency, reliability, integrity and the best value. Due to our continued growth, we currently looking for experienced Class 2 HGV Drainage drivers to join our team covering the Heathrow area on day and night shifts. Hours of work will be 50 hours, Monday to Friday, with the opportunity for overtime and weekend work paid at competitive rates. Main duties Drive and operate a Class 2 HGV in accordance with UK road-traffic and company regulations. Operate drainage equipment such as high-pressure water jetting and vacuum systems . Attend domestic, commercial and industrial sites to clear blocked drains, sewers and pipework. Empty and clean septic tanks, cesspits, grease traps and drainage systems where required. Carry out CCTV drainage surveys if trained and required. Load, transport and discharge liquid waste safely at authorised disposal facilities. Complete vehicle checks before and after shifts and report defects. Complete paperwork, waste-transfer documentation and job sheets accurately. Follow company procedures relating to health & safety, PPE, environmental protection and waste handling . Communicate professionally with customers and site personnel. Work outdoors in different weather conditions and sometimes in dirty, confined or unpleasant environments. Respond to emergency/blockage call-outs, which may involve early starts, evenings, weekends or overtime. Typical requirements Valid UK Category C/Class 2 HGV licence . Digital tachograph card. Good understanding of drivers' hours and working-time regulations. Previous HGV driving experience; drainage/tanker experience is often desirable but may be provided through training. Good driving record and safety awareness. Physically fit enough to handle hoses, equipment and site work. Willingness to work around sewage, wastewater and potentially unpleasant environments. Good customer-service and communication skills. Job Types: Full-time, Permanent Competitive salary based on experience and qualification Schedule: 10 hour shift Day and Night Shift Driving: 1 year road sweeper driving experience would be a bonus but not essential License/Certification: Blue CSCS (Required) Driver CPC (preferred) Category C License (required) Our Vision At Sweeptech, we are committed to building a respected and responsible environmental services business—one that supports cleaner communities, safer operations, and a more sustainable future. Our ambition is to be recognised not only for the quality of our service but for how we go about delivering it—with integrity, care, and a focus on continuous improvement. We are proud to have received independent national recognition for ‘ Environmental Leadership' , ‘ Innovation' and ‘Technology' , and ‘ Health and Safety Best Practice', being testament to the efforts of our people, the strength of our partnerships, and our commitment to doing things the right way. Our Core Values 1. Responsibility We take ownership of the impact of our services on the environment, our people, and the communities we serve. We work with care, transparency, and a belief that business should be a positive force. 2. Integrity We act with honesty, consistency, and fairness, earning trust through actions, not just words. 3. Respect We create an inclusive environment where all individuals are valued and supported. Respect for people, places, and perspectives is embedded in how we work. 4. Health & Safety First Safety is central to our culture. From our depots and recycling centre to every customer site, we apply the highest standards to protect people and prevent harm. Our national award for Health and Safety Best Practice reflects this commitment. 5. Sustainability We continuously look for smarter, cleaner ways to operate. Our investment in innovation helps us reduce environmental impact and support our clients' sustainability goals. 6. Community We recognise our role in the communities we operate in—creating local employment, supporting social value initiatives, and building relationships that last. 7. Excellence We take pride in delivering dependable, high-quality services. National awards for innovation and environmental performance are the result of our teams' focus on doing the job well—every time. We're proud to be an equal opportunities employer and are committed to creating a welcoming, inclusive workplace. We encourage applications from all people who see the advertised role is for them. If you need any reasonable adjustments at any stage of the recruitment process, please let us know — we'll be happy to help. Benefits: Life insurance Work Location: In person TPBN1_UKTJ

Part of the $8bn ABM Industries group, ABM UK provides high-quality facility services and passenger services to a wide client base throughout the UK and Ireland. ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustaina

REPORTINGTO:VP, Technology UK&I and dotted line reporting to Head of Products, Partnerships & Innovation LOCATION:Heathrow SHIFTPATTERN:40 hoursper week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote) SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise technology applications remain secure, reliable, scalable and aligned with operational and business requirements throughout their lifecycle, delivering effective technology capabilities that enable frontline operations and support functions. Working in partnership with business leaders, technology teams, suppliers and external partners, the role provides leadership across UK&I application services, ensuring systems are effectively governed, continuously improved and capable of supporting the organisation's evolving operational needs. The role also provides UK&I application expertise throughout the evaluation, design, implementation, transition and optimisation of technology solutions, ensuring new and enhanced capabilities are operationally supportable, scalable and aligned with business objectives. As the leader of the UK&I Applications function, the role is accountable for developing a high-performing team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. • UK&I Application Leadership, • Operational Service Ownership, • Business Partnership & Technology Enablement, • UK&I Application Governance, • Continuous Improvement & Service Optimisation, • Supplier & Vendor Management, • People Leadership, • Lead the UK&I Applications function, providing strategic and operational leadership for the organisation's portfolio of operational applications., • Establish the vision, operating model and standards for the UK&I Applications function, ensuring services remain aligned with business priorities and Technology objectives., • Develop and maintain the UK&I application portfolio, ensuring applications remain effective, scalable, supportable and fit for purpose., • Provide leadership across the application lifecycle, ensuring operational readiness, resilience and continual improvement are embedded into all services., • Champion best practice in UK&I application management, service delivery and operational excellence., • Own the operational performance, administration, configuration, support and continual improvement of UK&I applications within the function's portfolio., • Ensure UK&I applications achieve agreed service levels, operational performance, availability and user satisfaction., • Establish and maintain effective operational processes covering application support, change management, release management, configuration management and service transition., • Ensure UK&I applications remain resilient, maintainable and capable of supporting business growth and operational change., • Lead the ongoing review of application performance, identifying opportunities to improve service quality, operational efficiency and user experience., • Build trusted relationships across operational and support functions, acting as the primary Technology partner for operational applications., • Translate business challenges and operational requirements into practical, scalable technology solutions., • Provide UK&I application expertise throughout business initiatives, ensuring operational considerations are incorporated into solution design, implementation and transition activities., • Support contract mobilisation and demobilisation activities by ensuring UK&I applications are configured, deployed and supported to meet operational requirements., • Contribute to technology decision-making through practical operational insight, UK&I application expertise and knowledge of business processes., • Maintain an understanding of operational capabilities, emerging business requirements and technology opportunities to support continual improvement., • Establish and maintain governance, standards, processes and operating practices for UK&I applications within the function's portfolio., • Ensure UK&I applications are appropriately documented, configured and managed in accordance with Technology standards and organisational policies., • Promote consistency in system configuration, operational processes, documentation, testing and service transition., • Ensure UK&I applications support regulatory, contractual, security and compliance requirements., • Maintain oversight of application ownership, support models, operational dependencies and key business processes., • Drive continual improvement across UK&I applications, identifying opportunities to simplify processes, improve user experience and increase operational efficiency., • Develop and maintain structured processes for managing application enhancements, operational improvements and technology requests., • Promote effective adoption of UK&I applications through appropriate guidance, documentation, knowledge sharing and stakeholder engagement., • Support the evaluation of new capabilities, enhancements and technologies, ensuring operational impact, supportability and long-term sustainability are fully considered., • Encourage the effective use of automation, low-code technologies and system capabilities to reduce manual effort and improve operational performance., • Develop effective relationships with software suppliers, implementation partners and service providers., • Monitor supplier performance against agreed service levels and contractual commitments., • Support commercial discussions relating to UK&I applications, including licensing, renewals, service improvements and future capability development., • Ensure suppliers contribute effectively to operational performance and continual improvement., • Lead, develop and inspire the UK&I Applications team, creating a collaborative, high-performing and customer-focused culture., • Define clear roles, responsibilities and development pathways across the function., • Build organisational capability in UK&I application management, business analysis, systems administration and operational support., • Promote knowledge sharing, continuous learning and professional development across the team., • Ensure appropriate resourcing, prioritisation and workload management to support business objectives., • Significant leadership experience within Technology, UK&I Applications, Business Systems or Operational Systems., • Experience managing enterprise-scale business applications supporting operational environments., • Strong understanding of UK&I application lifecycle management, operational support and continual improvement., • Experience leading multidisciplinary technology teams., • Excellent stakeholder engagement and influencing skills across operational and executive audiences., • Experience managing third-party software suppliers and technology partners., • Strong understanding of service management principles and operational governance., • Experience delivering technology-enabled business improvements., • Strong commercial awareness with the ability to balance operational requirements, business priorities and technology capability., • Excellent communication, leadership and decision-making skills., • Experience within Facilities Management, Aviation or operational service industries., • Experience with workforce management, enterprise asset management, CAFM, CMMS or similar enterprise operational platforms., • Knowledge of Microsoft Power Platform and automation technologies., • Experience supporting enterprise technology implementations and operational transitions., • Understanding of system integrations, APIs and enterprise data flows., • Familiarity with ITIL or equivalent service management frameworks., • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 4 off shift pattern, earlies and lates 40 hours per week. CONTRACT: Permanent SALARY: Competitive Responsible for the overall performance as part of the Senior LeadershipTeam to lead and drive change throughout their terminal and across the service for passenger enhancement.Toinspiretheirteamtoachievethehigheststandardsinpassengercare whilst ensuing collaboration with airlines and stakeholders. The role will require working closely with the Terminal Operations Managers from the other terminals to ensure close collaboration – avoiding silo working. To drive consistency and quality, with a continuous improvementmind-setwith theability to cover any terminal,whererequired.Tobearolemodelfortheteam,anambassadorforthecompany,livingtheABM values ofRespect, Integrity, Collaboration, Innovation, Excellence and Trust. • The Terminal Operations Manager willbe responsible forleading all Passengers Requiring Support (PRM) activitiesinoneterminal.TheywillfullyunderstandtherequirementsoftheserviceandwillrespondtoHAL directly for any ad hoc requests and will ensure staffing levels and standards aremaintained., • Ensurethatwearecompliantwithallelementsofrelevant legislationandensurecompliancewithECAC., • Fosteracultureofacontinuousimprovementmethodologyacrosstheterminalandsharingbestpractice acrossthecontract – to beable toidentifytrends andaction feedbackfrom stakeholders and passengersalike., • Leadanddeveloptheirteamtoensureamotivatedandsupportedworkforce., • Tolead,developandempowertheirServiceDeliveryManagerstoensurethehighestlevelsofperformanceareachieve, • Theywill setobjectivesand manage the team asappropriate.In addition, they will support the industrial and employee relations team and agenda asappropriate., • To be proactive in communicatingwiththe airport stakeholders in a constructive and collaborative way any identifiedriskstotheoperationandhowtheyarebeingmitigated.Toalsoensurethattherearelessonsleant and wash-up sessions are held asappropriate., • Driveprovisionofgovernance informationona daily,weeklyandmonthlybasistodemonstrateteam’sperformanceandbuildactionplanstorespondtoperformanceissues anddriveserviceenhancements. Responsible for operational stakeholder relationships., • Responsibleformanagementoflocalbudgetandwillholdteamaccountable., • WillsupportHeadofTerminals/AccountDirectorasrequiredanddeputizeasappropriate., • Ensureasafeandsecureenvironmentforcolleaguesandcustomers,auditingprocessesregularlyandensuring‘fitforpurpose’operation., • Lead the effective management of employee relations cases, including investigations, performance concerns, and conduct issues, ensuringtimelyresolution and compliance with policy while driving improvements in attendance and consistently achieving organisational absence targets., • Ensuringcompliancewithcorporatetimescalesonallinvestigations., • Reportdirectly to theHeadofTerminalassistingwiththe managingandmonitoringofthecontract’sfinancialperformance., • Ensureworkiscarriedoutinaccordancewithsite/departmentproceduresandtrainingprovided, • SupportHSESupportManagertorecord,implement,communicateandreviewasafesystemofworktoall personnel prior to the commencement of work activity and ensure this is continuously monitored, • EnsurethattheHAL andABMsafetyimageisreflectedpositivelythroughownactionsandthoseoftheteam and agency workers, • Undertakemonthlysiteandserviceinspectionsandidentifyareasofnon-compliancewithHealth& Safetyand Quality Standards and take actions whererequiredon all PRM services, • Managethesafety&securityperformanceofallpersonnelandsub-contractorsandtakeappropriateactionfor any breaches, • YouwillberequiredtoworkcloselywiththeHAL andtheABMHealthandSafetyteamswhoareavailableto provide safety advice and support.Furthermore, you willbe requiredto ensure that safety initiatives are implemented within your areas of control., • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyABM, • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyHeathrowAirportLimited, • TopositivelyparticipateintheStaffWelfare&DevelopmentProgramme, • CarryoutanyotherreasonablerequestasrequiredbyHALorABM * Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check.* • Self-motivated,teamleaderandprovenleadershipskills, • Focusedonachievingresultsinprovingaqualityservice, • Flexibleapproachtoworkandabletoworkefficiently, • Abletoexcelwithinapressuredenvironmentensuringstandardsareadheredto., • Excellentcommunicationskillsatalllevels, • Proactiveandexcellentproblem-solvingability, • Dealingwithchangeinapro-activemanner, • Excellentmanagementskills, • Thinksafetyfirstmanagementapproachwithstrongmotivationalandteambuildingskills, • Aresilientandrobustapproachwithconfidencetotakeownershipforadiverseteam, • ProvenhistoryinPRSoperations,leadingasuccessfulteamandachievingcontractgoals, • FullDrivinglicense, • Experienceofmanagingchangeanddirectingteamsofpeopletoperformagainstspecifictargets, • Strongpeoplemanagementandcommunicationskills, • ProficientinMSword/excel/power-point,abilitytoconfidentlynavigateoperationalsystems,asrequired, • Educatedtodegreelevel, • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

REPORTINGTO:VP, Technology UK&I and dotted line reporting to Head of Products, Partnerships & Innovation LOCATION:Heathrow SHIFTPATTERN:40 hoursper week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote) SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! ROLE OVERVIEW AND PURPOSE The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise technology applications remain secure, reliable, scalable and aligned with operational and business requirements throughout their lifecycle, delivering effective technology capabilities that enable frontline operations and support functions. Working in partnership with business leaders, technology teams, suppliers and external partners, the role provides leadership across UK&I application services, ensuring systems are effectively governed, continuously improved and capable of supporting the organisation's evolving operational needs. The role also provides UK&I application expertise throughout the evaluation, design, implementation, transition and optimisation of technology solutions, ensuring new and enhanced capabilities are operationally supportable, scalable and aligned with business objectives. As the leader of the UK&I Applications function, the role is accountable for developing a high-performing team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. CORE AREAS OF RESPONSIBILITY • UK&I Application Leadership, • Operational Service Ownership, • Business Partnership & Technology Enablement, • UK&I Application Governance, • Continuous Improvement & Service Optimisation, • Supplier & Vendor Management, • People Leadership KEY RESPONSIBILITIES UK&I Application Leadership • Lead the UK&I Applications function, providing strategic and operational leadership for the organisation's portfolio of operational applications., • Establish the vision, operating model and standards for the UK&I Applications function, ensuring services remain aligned with business priorities and Technology objectives., • Develop and maintain the UK&I application portfolio, ensuring applications remain effective, scalable, supportable and fit for purpose., • Provide leadership across the application lifecycle, ensuring operational readiness, resilience and continual improvement are embedded into all services., • Champion best practice in UK&I application management, service delivery and operational excellence. Operational Technology Service Ownership • Own the operational performance, administration, configuration, support and continual improvement of UK&I applications within the function's portfolio., • Ensure UK&I applications achieve agreed service levels, operational performance, availability and user satisfaction., • Establish and maintain effective operational processes covering application support, change management, release management, configuration management and service transition., • Ensure UK&I applications remain resilient, maintainable and capable of supporting business growth and operational change., • Lead the ongoing review of application performance, identifying opportunities to improve service quality, operational efficiency and user experience. Business Partnership & Technology Enablement • Build trusted relationships across operational and support functions, acting as the primary Technology partner for operational applications., • Translate business challenges and operational requirements into practical, scalable technology solutions., • Provide UK&I application expertise throughout business initiatives, ensuring operational considerations are incorporated into solution design, implementation and transition activities., • Support contract mobilisation and demobilisation activities by ensuring UK&I applications are configured, deployed and supported to meet operational requirements., • Contribute to technology decision-making through practical operational insight, UK&I application expertise and knowledge of business processes., • Maintain an understanding of operational capabilities, emerging business requirements and technology opportunities to support continual improvement. UK&I Application Governance • Establish and maintain governance, standards, processes and operating practices for UK&I applications within the function's portfolio., • Ensure UK&I applications are appropriately documented, configured and managed in accordance with Technology standards and organisational policies., • Promote consistency in system configuration, operational processes, documentation, testing and service transition., • Ensure UK&I applications support regulatory, contractual, security and compliance requirements., • Maintain oversight of application ownership, support models, operational dependencies and key business processes. Continuous Improvement & Service Optimisation • Drive continual improvement across UK&I applications, identifying opportunities to simplify processes, improve user experience and increase operational efficiency., • Develop and maintain structured processes for managing application enhancements, operational improvements and technology requests., • Promote effective adoption of UK&I applications through appropriate guidance, documentation, knowledge sharing and stakeholder engagement., • Support the evaluation of new capabilities, enhancements and technologies, ensuring operational impact, supportability and long-term sustainability are fully considered., • Encourage the effective use of automation, low-code technologies and system capabilities to reduce manual effort and improve operational performance. Supplier & Vendor Management • Develop effective relationships with software suppliers, implementation partners and service providers., • Monitor supplier performance against agreed service levels and contractual commitments., • Support commercial discussions relating to UK&I applications, including licensing, renewals, service improvements and future capability development., • Ensure suppliers contribute effectively to operational performance and continual improvement. People Leadership • Lead, develop and inspire the UK&I Applications team, creating a collaborative, high-performing and customer-focused culture., • Define clear roles, responsibilities and development pathways across the function., • Build organisational capability in UK&I application management, business analysis, systems administration and operational support., • Promote knowledge sharing, continuous learning and professional development across the team., • Ensure appropriate resourcing, prioritisation and workload management to support business objectives. Essential • Significant leadership experience within Technology, UK&I Applications, Business Systems or Operational Systems., • Experience managing enterprise-scale business applications supporting operational environments., • Strong understanding of UK&I application lifecycle management, operational support and continual improvement., • Experience leading multidisciplinary technology teams., • Excellent stakeholder engagement and influencing skills across operational and executive audiences., • Experience managing third-party software suppliers and technology partners., • Strong understanding of service management principles and operational governance., • Experience delivering technology-enabled business improvements., • Strong commercial awareness with the ability to balance operational requirements, business priorities and technology capability., • Excellent communication, leadership and decision-making skills. Desirable • Experience within Facilities Management, Aviation or operational service industries., • Experience with workforce management, enterprise asset management, CAFM, CMMS or similar enterprise operational platforms., • Knowledge of Microsoft Power Platform and automation technologies., • Experience supporting enterprise technology implementations and operational transitions., • Understanding of system integrations, APIs and enterprise data flows., • Familiarity with ITIL or equivalent service management frameworks. We’re proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Overview of the Role If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce delivering crucial assistance 365 days a year. The SDM will be an active member of the team, assisting passengers when required as well as carrying out their management duties. You will act as the operational manager on the ground, taking charge of daily activities, proactively managing any disruptions and ensuring our services exceed client expectations and legislative requirements. Acting as a true brand ambassador for ABM, your mission is to drive a deeply customer-focused culture while building excellent, collaborative relationships with airlines, handlers and airport authorities. • Operational Management & Escalation: Take confident control of the night shift operation, actively managing resources, staffing levels and workflows to drive efficiency and meet Service Level Agreements (SLAs). You will be the primary point of escalation for HAL, Airlines and team members on the night shift., • Manage Operational Flow & Planning: Oversee the smooth offloading and on loading of high-volume flights. You will act quickly to ensure journey milestones are accurately tracked on PDAs, keeping the operational teams fully updated on any issues that require escalation. You will also be responsible for planning and handovers for the following shift, conducting daily briefings, completing ECAC actions and reviewing performance., • Asset Management: Ensure the efficient organisation of assets, including accurate reporting and ensuring buggies are placed out of service when needed., • Relationship Management: Build and sustain highly collaborative partnerships with airlines, ground handlers and Heathrow Airport management to ensure a unified approach to passenger care., • People Management & HR Processes: Actively manage your team through the full HR lifecycle. You are responsible for completing return to work interviews following absences, conducting absence improvement meetings, and carrying out thorough investigations for disciplinary, grievance and health & safety matters., • Operational Control & Quality: Champion a customer-focused culture by taking responsibility for ensuring robust daily handovers and ensuring detailed reports are completed should a service failure occur so the operation continuously improves. Person Specification • Effective Manager: You have proven experience managing teams in a fast-paced operational environment, bringing strong communication and influencing skills, as well as experience managing employees through all HR processes., • Resilient & Robust: You thrive under pressure and see a clear way through uncertainty. You remain incredibly calm in a crisis and confidently take ownership of a diverse team., • Passionate Customer Champion: You possess significant experience handling customer feedback directly, backed by a clear understanding of disability legislation, equality and diversity principles., • A full UK driving license is required., • You must possess basic IT skills for operational reporting., • You must be a reliable professional who maintains high standards of personal presentation, punctuality and attendance to ensure your team is always effectively supported We're proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

REPORTINGTO:VP, Technology UK&I and dotted line reporting to Head of Products, Partnerships & Innovation LOCATION:Heathrow SHIFTPATTERN:40 hoursper week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote) SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise technology applications remain secure, reliable, scalable and aligned with operational and business requirements throughout their lifecycle, delivering effective technology capabilities that enable frontline operations and support functions. Working in partnership with business leaders, technology teams, suppliers and external partners, the role provides leadership across UK&I application services, ensuring systems are effectively governed, continuously improved and capable of supporting the organisation's evolving operational needs. The role also provides UK&I application expertise throughout the evaluation, design, implementation, transition and optimisation of technology solutions, ensuring new and enhanced capabilities are operationally supportable, scalable and aligned with business objectives. As the leader of the UK&I Applications function, the role is accountable for developing a high-performing team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. • UK&I Application Leadership, • Operational Service Ownership, • Business Partnership & Technology Enablement, • UK&I Application Governance, • Continuous Improvement & Service Optimisation, • Supplier & Vendor Management, • People Leadership, • Lead the UK&I Applications function, providing strategic and operational leadership for the organisation's portfolio of operational applications., • Establish the vision, operating model and standards for the UK&I Applications function, ensuring services remain aligned with business priorities and Technology objectives., • Develop and maintain the UK&I application portfolio, ensuring applications remain effective, scalable, supportable and fit for purpose., • Provide leadership across the application lifecycle, ensuring operational readiness, resilience and continual improvement are embedded into all services., • Champion best practice in UK&I application management, service delivery and operational excellence., • Own the operational performance, administration, configuration, support and continual improvement of UK&I applications within the function's portfolio., • Ensure UK&I applications achieve agreed service levels, operational performance, availability and user satisfaction., • Establish and maintain effective operational processes covering application support, change management, release management, configuration management and service transition., • Ensure UK&I applications remain resilient, maintainable and capable of supporting business growth and operational change., • Lead the ongoing review of application performance, identifying opportunities to improve service quality, operational efficiency and user experience., • Build trusted relationships across operational and support functions, acting as the primary Technology partner for operational applications., • Translate business challenges and operational requirements into practical, scalable technology solutions., • Provide UK&I application expertise throughout business initiatives, ensuring operational considerations are incorporated into solution design, implementation and transition activities., • Support contract mobilisation and demobilisation activities by ensuring UK&I applications are configured, deployed and supported to meet operational requirements., • Contribute to technology decision-making through practical operational insight, UK&I application expertise and knowledge of business processes., • Maintain an understanding of operational capabilities, emerging business requirements and technology opportunities to support continual improvement., • Establish and maintain governance, standards, processes and operating practices for UK&I applications within the function's portfolio., • Ensure UK&I applications are appropriately documented, configured and managed in accordance with Technology standards and organisational policies., • Promote consistency in system configuration, operational processes, documentation, testing and service transition., • Ensure UK&I applications support regulatory, contractual, security and compliance requirements., • Maintain oversight of application ownership, support models, operational dependencies and key business processes., • Drive continual improvement across UK&I applications, identifying opportunities to simplify processes, improve user experience and increase operational efficiency., • Develop and maintain structured processes for managing application enhancements, operational improvements and technology requests., • Promote effective adoption of UK&I applications through appropriate guidance, documentation, knowledge sharing and stakeholder engagement., • Support the evaluation of new capabilities, enhancements and technologies, ensuring operational impact, supportability and long-term sustainability are fully considered., • Encourage the effective use of automation, low-code technologies and system capabilities to reduce manual effort and improve operational performance., • Develop effective relationships with software suppliers, implementation partners and service providers., • Monitor supplier performance against agreed service levels and contractual commitments., • Support commercial discussions relating to UK&I applications, including licensing, renewals, service improvements and future capability development., • Ensure suppliers contribute effectively to operational performance and continual improvement., • Lead, develop and inspire the UK&I Applications team, creating a collaborative, high-performing and customer-focused culture., • Define clear roles, responsibilities and development pathways across the function., • Build organisational capability in UK&I application management, business analysis, systems administration and operational support., • Promote knowledge sharing, continuous learning and professional development across the team., • Ensure appropriate resourcing, prioritisation and workload management to support business objectives., • Significant leadership experience within Technology, UK&I Applications, Business Systems or Operational Systems., • Experience managing enterprise-scale business applications supporting operational environments., • Strong understanding of UK&I application lifecycle management, operational support and continual improvement., • Experience leading multidisciplinary technology teams., • Excellent stakeholder engagement and influencing skills across operational and executive audiences., • Experience managing third-party software suppliers and technology partners., • Strong understanding of service management principles and operational governance., • Experience delivering technology-enabled business improvements., • Strong commercial awareness with the ability to balance operational requirements, business priorities and technology capability., • Excellent communication, leadership and decision-making skills., • Experience within Facilities Management, Aviation or operational service industries., • Experience with workforce management, enterprise asset management, CAFM, CMMS or similar enterprise operational platforms., • Knowledge of Microsoft Power Platform and automation technologies., • Experience supporting enterprise technology implementations and operational transitions., • Understanding of system integrations, APIs and enterprise data flows., • Familiarity with ITIL or equivalent service management frameworks., • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 4 off shift pattern, earlies and lates 40 hours per week. CONTRACT: Permanent SALARY: Competitive Responsible for the overall performance as part of the Senior LeadershipTeam to lead and drive change throughout their terminal and across the service for passenger enhancement.Toinspiretheirteamtoachievethehigheststandardsinpassengercare whilst ensuing collaboration with airlines and stakeholders. The role will require working closely with the Terminal Operations Managers from the other terminals to ensure close collaboration – avoiding silo working. To drive consistency and quality, with a continuous improvementmind-setwith theability to cover any terminal,whererequired.Tobearolemodelfortheteam,anambassadorforthecompany,livingtheABM values ofRespect, Integrity, Collaboration, Innovation, Excellence and Trust. • The Terminal Operations Manager willbe responsible forleading all Passengers Requiring Support (PRM) activitiesinoneterminal.TheywillfullyunderstandtherequirementsoftheserviceandwillrespondtoHAL directly for any ad hoc requests and will ensure staffing levels and standards aremaintained., • Ensurethatwearecompliantwithallelementsofrelevant legislationandensurecompliancewithECAC., • Fosteracultureofacontinuousimprovementmethodologyacrosstheterminalandsharingbestpractice acrossthecontract – to beable toidentifytrends andaction feedbackfrom stakeholders and passengersalike., • Leadanddeveloptheirteamtoensureamotivatedandsupportedworkforce., • Tolead,developandempowertheirServiceDeliveryManagerstoensurethehighestlevelsofperformanceareachieve, • Theywill setobjectivesand manage the team asappropriate.In addition, they will support the industrial and employee relations team and agenda asappropriate., • To be proactive in communicatingwiththe airport stakeholders in a constructive and collaborative way any identifiedriskstotheoperationandhowtheyarebeingmitigated.Toalsoensurethattherearelessonsleant and wash-up sessions are held asappropriate., • Driveprovisionofgovernance informationona daily,weeklyandmonthlybasistodemonstrateteam’sperformanceandbuildactionplanstorespondtoperformanceissues anddriveserviceenhancements. Responsible for operational stakeholder relationships., • Responsibleformanagementoflocalbudgetandwillholdteamaccountable., • WillsupportHeadofTerminals/AccountDirectorasrequiredanddeputizeasappropriate., • Ensureasafeandsecureenvironmentforcolleaguesandcustomers,auditingprocessesregularlyandensuring‘fitforpurpose’operation., • Lead the effective management of employee relations cases, including investigations, performance concerns, and conduct issues, ensuringtimelyresolution and compliance with policy while driving improvements in attendance and consistently achieving organisational absence targets., • Ensuringcompliancewithcorporatetimescalesonallinvestigations., • Reportdirectly to theHeadofTerminalassistingwiththe managingandmonitoringofthecontract’sfinancialperformance., • Ensureworkiscarriedoutinaccordancewithsite/departmentproceduresandtrainingprovided, • SupportHSESupportManagertorecord,implement,communicateandreviewasafesystemofworktoall personnel prior to the commencement of work activity and ensure this is continuously monitored, • EnsurethattheHAL andABMsafetyimageisreflectedpositivelythroughownactionsandthoseoftheteam and agency workers, • Undertakemonthlysiteandserviceinspectionsandidentifyareasofnon-compliancewithHealth& Safetyand Quality Standards and take actions whererequiredon all PRM services, • Managethesafety&securityperformanceofallpersonnelandsub-contractorsandtakeappropriateactionfor any breaches, • YouwillberequiredtoworkcloselywiththeHAL andtheABMHealthandSafetyteamswhoareavailableto provide safety advice and support.Furthermore, you willbe requiredto ensure that safety initiatives are implemented within your areas of control., • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyABM, • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyHeathrowAirportLimited, • TopositivelyparticipateintheStaffWelfare&DevelopmentProgramme, • CarryoutanyotherreasonablerequestasrequiredbyHALorABM * Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check.* • Self-motivated,teamleaderandprovenleadershipskills, • Focusedonachievingresultsinprovingaqualityservice, • Flexibleapproachtoworkandabletoworkefficiently, • Abletoexcelwithinapressuredenvironmentensuringstandardsareadheredto., • Excellentcommunicationskillsatalllevels, • Proactiveandexcellentproblem-solvingability, • Dealingwithchangeinapro-activemanner, • Excellentmanagementskills, • Thinksafetyfirstmanagementapproachwithstrongmotivationalandteambuildingskills, • Aresilientandrobustapproachwithconfidencetotakeownershipforadiverseteam, • ProvenhistoryinPRSoperations,leadingasuccessfulteamandachievingcontractgoals, • FullDrivinglicense, • Experienceofmanagingchangeanddirectingteamsofpeopletoperformagainstspecifictargets, • Strongpeoplemanagementandcommunicationskills, • ProficientinMSword/excel/power-point,abilitytoconfidentlynavigateoperationalsystems,asrequired, • Educatedtodegreelevel, • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 4 off shift pattern, earlies and lates 40 hours per week. CONTRACT: Permanent SALARY: Competitive Responsible for the overall performance as part of the Senior LeadershipTeam to lead and drive change throughout their terminal and across the service for passenger enhancement.Toinspiretheirteamtoachievethehigheststandardsinpassengercare whilst ensuing collaboration with airlines and stakeholders. The role will require working closely with the Terminal Operations Managers from the other terminals to ensure close collaboration – avoiding silo working. To drive consistency and quality, with a continuous improvementmind-setwith theability to cover any terminal,whererequired.Tobearolemodelfortheteam,anambassadorforthecompany,livingtheABM values ofRespect, Integrity, Collaboration, Innovation, Excellence and Trust. • The Terminal Operations Manager willbe responsible forleading all Passengers Requiring Support (PRM) activitiesinoneterminal.TheywillfullyunderstandtherequirementsoftheserviceandwillrespondtoHAL directly for any ad hoc requests and will ensure staffing levels and standards aremaintained., • Ensurethatwearecompliantwithallelementsofrelevant legislationandensurecompliancewithECAC., • Fosteracultureofacontinuousimprovementmethodologyacrosstheterminalandsharingbestpractice acrossthecontract – to beable toidentifytrends andaction feedbackfrom stakeholders and passengersalike., • Leadanddeveloptheirteamtoensureamotivatedandsupportedworkforce., • Tolead,developandempowertheirServiceDeliveryManagerstoensurethehighestlevelsofperformanceareachieve, • Theywill setobjectivesand manage the team asappropriate.In addition, they will support the industrial and employee relations team and agenda asappropriate., • To be proactive in communicatingwiththe airport stakeholders in a constructive and collaborative way any identifiedriskstotheoperationandhowtheyarebeingmitigated.Toalsoensurethattherearelessonsleant and wash-up sessions are held asappropriate., • Driveprovisionofgovernance informationona daily,weeklyandmonthlybasistodemonstrateteam’sperformanceandbuildactionplanstorespondtoperformanceissues anddriveserviceenhancements. Responsible for operational stakeholder relationships., • Responsibleformanagementoflocalbudgetandwillholdteamaccountable., • WillsupportHeadofTerminals/AccountDirectorasrequiredanddeputizeasappropriate., • Ensureasafeandsecureenvironmentforcolleaguesandcustomers,auditingprocessesregularlyandensuring‘fitforpurpose’operation., • Lead the effective management of employee relations cases, including investigations, performance concerns, and conduct issues, ensuringtimelyresolution and compliance with policy while driving improvements in attendance and consistently achieving organisational absence targets., • Ensuringcompliancewithcorporatetimescalesonallinvestigations., • Reportdirectly to theHeadofTerminalassistingwiththe managingandmonitoringofthecontract’sfinancialperformance., • Ensureworkiscarriedoutinaccordancewithsite/departmentproceduresandtrainingprovided, • SupportHSESupportManagertorecord,implement,communicateandreviewasafesystemofworktoall personnel prior to the commencement of work activity and ensure this is continuously monitored, • EnsurethattheHAL andABMsafetyimageisreflectedpositivelythroughownactionsandthoseoftheteam and agency workers, • Undertakemonthlysiteandserviceinspectionsandidentifyareasofnon-compliancewithHealth& Safetyand Quality Standards and take actions whererequiredon all PRM services, • Managethesafety&securityperformanceofallpersonnelandsub-contractorsandtakeappropriateactionfor any breaches, • YouwillberequiredtoworkcloselywiththeHAL andtheABMHealthandSafetyteamswhoareavailableto provide safety advice and support.Furthermore, you willbe requiredto ensure that safety initiatives are implemented within your areas of control., • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyABM, • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyHeathrowAirportLimited, • TopositivelyparticipateintheStaffWelfare&DevelopmentProgramme, • CarryoutanyotherreasonablerequestasrequiredbyHALorABM * Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check.* • Self-motivated,teamleaderandprovenleadershipskills, • Focusedonachievingresultsinprovingaqualityservice, • Flexibleapproachtoworkandabletoworkefficiently, • Abletoexcelwithinapressuredenvironmentensuringstandardsareadheredto., • Excellentcommunicationskillsatalllevels, • Proactiveandexcellentproblem-solvingability, • Dealingwithchangeinapro-activemanner, • Excellentmanagementskills, • Thinksafetyfirstmanagementapproachwithstrongmotivationalandteambuildingskills, • Aresilientandrobustapproachwithconfidencetotakeownershipforadiverseteam, • ProvenhistoryinPRSoperations,leadingasuccessfulteamandachievingcontractgoals, • FullDrivinglicense, • Experienceofmanagingchangeanddirectingteamsofpeopletoperformagainstspecifictargets, • Strongpeoplemanagementandcommunicationskills, • ProficientinMSword/excel/power-point,abilitytoconfidentlynavigateoperationalsystems,asrequired, • Educatedtodegreelevel, • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

REPORTINGTO:VP, Technology UK&I and dotted line reporting to Head of Products, Partnerships & Innovation LOCATION:Heathrow SHIFTPATTERN:40 hoursper week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote) SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! ROLE OVERVIEW AND PURPOSE The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise technology applications remain secure, reliable, scalable and aligned with operational and business requirements throughout their lifecycle, delivering effective technology capabilities that enable frontline operations and support functions. Working in partnership with business leaders, technology teams, suppliers and external partners, the role provides leadership across UK&I application services, ensuring systems are effectively governed, continuously improved and capable of supporting the organisation's evolving operational needs. The role also provides UK&I application expertise throughout the evaluation, design, implementation, transition and optimisation of technology solutions, ensuring new and enhanced capabilities are operationally supportable, scalable and aligned with business objectives. As the leader of the UK&I Applications function, the role is accountable for developing a high-performing team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. CORE AREAS OF RESPONSIBILITY • UK&I Application Leadership, • Operational Service Ownership, • Business Partnership & Technology Enablement, • UK&I Application Governance, • Continuous Improvement & Service Optimisation, • Supplier & Vendor Management, • People Leadership KEY RESPONSIBILITIES UK&I Application Leadership • Lead the UK&I Applications function, providing strategic and operational leadership for the organisation's portfolio of operational applications., • Establish the vision, operating model and standards for the UK&I Applications function, ensuring services remain aligned with business priorities and Technology objectives., • Develop and maintain the UK&I application portfolio, ensuring applications remain effective, scalable, supportable and fit for purpose., • Provide leadership across the application lifecycle, ensuring operational readiness, resilience and continual improvement are embedded into all services., • Champion best practice in UK&I application management, service delivery and operational excellence. Operational Technology Service Ownership • Own the operational performance, administration, configuration, support and continual improvement of UK&I applications within the function's portfolio., • Ensure UK&I applications achieve agreed service levels, operational performance, availability and user satisfaction., • Establish and maintain effective operational processes covering application support, change management, release management, configuration management and service transition., • Ensure UK&I applications remain resilient, maintainable and capable of supporting business growth and operational change., • Lead the ongoing review of application performance, identifying opportunities to improve service quality, operational efficiency and user experience. Business Partnership & Technology Enablement • Build trusted relationships across operational and support functions, acting as the primary Technology partner for operational applications., • Translate business challenges and operational requirements into practical, scalable technology solutions., • Provide UK&I application expertise throughout business initiatives, ensuring operational considerations are incorporated into solution design, implementation and transition activities., • Support contract mobilisation and demobilisation activities by ensuring UK&I applications are configured, deployed and supported to meet operational requirements., • Contribute to technology decision-making through practical operational insight, UK&I application expertise and knowledge of business processes., • Maintain an understanding of operational capabilities, emerging business requirements and technology opportunities to support continual improvement. UK&I Application Governance • Establish and maintain governance, standards, processes and operating practices for UK&I applications within the function's portfolio., • Ensure UK&I applications are appropriately documented, configured and managed in accordance with Technology standards and organisational policies., • Promote consistency in system configuration, operational processes, documentation, testing and service transition., • Ensure UK&I applications support regulatory, contractual, security and compliance requirements., • Maintain oversight of application ownership, support models, operational dependencies and key business processes. Continuous Improvement & Service Optimisation • Drive continual improvement across UK&I applications, identifying opportunities to simplify processes, improve user experience and increase operational efficiency., • Develop and maintain structured processes for managing application enhancements, operational improvements and technology requests., • Promote effective adoption of UK&I applications through appropriate guidance, documentation, knowledge sharing and stakeholder engagement., • Support the evaluation of new capabilities, enhancements and technologies, ensuring operational impact, supportability and long-term sustainability are fully considered., • Encourage the effective use of automation, low-code technologies and system capabilities to reduce manual effort and improve operational performance. Supplier & Vendor Management • Develop effective relationships with software suppliers, implementation partners and service providers., • Monitor supplier performance against agreed service levels and contractual commitments., • Support commercial discussions relating to UK&I applications, including licensing, renewals, service improvements and future capability development., • Ensure suppliers contribute effectively to operational performance and continual improvement. People Leadership • Lead, develop and inspire the UK&I Applications team, creating a collaborative, high-performing and customer-focused culture., • Define clear roles, responsibilities and development pathways across the function., • Build organisational capability in UK&I application management, business analysis, systems administration and operational support., • Promote knowledge sharing, continuous learning and professional development across the team., • Ensure appropriate resourcing, prioritisation and workload management to support business objectives. Essential • Significant leadership experience within Technology, UK&I Applications, Business Systems or Operational Systems., • Experience managing enterprise-scale business applications supporting operational environments., • Strong understanding of UK&I application lifecycle management, operational support and continual improvement., • Experience leading multidisciplinary technology teams., • Excellent stakeholder engagement and influencing skills across operational and executive audiences., • Experience managing third-party software suppliers and technology partners., • Strong understanding of service management principles and operational governance., • Experience delivering technology-enabled business improvements., • Strong commercial awareness with the ability to balance operational requirements, business priorities and technology capability., • Excellent communication, leadership and decision-making skills. Desirable • Experience within Facilities Management, Aviation or operational service industries., • Experience with workforce management, enterprise asset management, CAFM, CMMS or similar enterprise operational platforms., • Knowledge of Microsoft Power Platform and automation technologies., • Experience supporting enterprise technology implementations and operational transitions., • Understanding of system integrations, APIs and enterprise data flows., • Familiarity with ITIL or equivalent service management frameworks. We’re proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

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Creche Supervisor - KUWAIT - Exclusive NEW Health Club.Ras Al Ardh Health Club is set to redefine the luxury health, fitness and wellbeing experience in Kuwait.Located in one of the country’s most prestigious destinations, our brand-new club is being created around an uncompromising commitment to

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Security Supervisor - Fulham, London .As a member of the Security team, you will work shifts on a roster basis, including weekend and evening shifts, with voluntary overtime shifts available.You will be supervising the day to day of the operation of the security at both the main and back gates, Clu

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Bar Supervisor - Champagne Bar - London.Enrich the Journeys of our People and our Guests as our.The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential.This could be your moment to become a part of our journey! We