Concierge jobs in BorehamwoodCreate job alerts

Our client feels a genuine responsibility to enhance people’s lives, and they go to extraordinary lengths to achieve this. The team is constantly challenging the norms to find better and more beautiful solutions. They create places where you can thrive in your own space, surrounded by a wider community to which you belong. They are not simply developers they are a growing team, with a vision for creating a better kind of smart living.\n\nJOB OVERVIEW:\n\nThe Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. The ideal candidate will be customer-focused, detail-oriented, and able to work collaboratively with team members and residents.\n\nMAIN DUTIES AND RESPONSIBILITIES:\n\n• Lead by example, adopting company policies, procedures and values\n• Deliver exceptional customer service to all residents and guests.\n• Constantly strive for continuous improvement\n• Take personal responsibility for understanding and following the company’s Health & Safety\npolicies and practices.\n• Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism.\n\nRole Specific Accountabilities\n\n• To be a main point of contact, be responsible for quality customer service for residents and guests, handling day-to-day matters in a prompt and professional manner. Occasional decision-making and problem-solving in the absence of supervision will be required, given the circumstances of the role.\n• To carry out security and maintenance inspections of vacant / pre-let properties as required\n• Carry out light concierge duties such as parcel collection and key management when required.\n• To respond to all enquiries from prospective residents and to share the details with the leasing team, occasionally arrange and conduct viewing tours as required.\n• To run regular resident engagement events\n• To provide a bespoke resident experience based on the resident demographic.\n• To assist with Move in and Move Out and conduct building and apartment familiarisation to new residents.\n• Reviewing and reporting repair issues providing Residents with regular updates on progress.\n• Arrange regular interim inspections of occupied apartments to check the condition and identify early maintenance requirements (PPM)\n• Carry out regular inspection of all common parts reporting any defects.\n• Aiming to ensure the Scheme holds 5* reviews on Google ratings – actively speak to the residents to gain feedback.\n\nREQUIRED EXPERIENCE AND TECHNICAL COMPETENCY:\n\n• Excellent verbal and written communication skills\n• Excellent IT and numeracy skills\n• Experience of working in a high-end customer service establishment.\n• Proven ability to handle confidential information and sensitive matters that may involve the general public and handling issues and queries with professionalism.\n• Practical application and working knowledge of Health and Safety requirements and legislation to eliminate or mitigate risk in the workplace.\n• Ability to work under pressure with a degree of flexibility and to take control of your own workload.\n• Strong organisational skills\n\nSalary & Working hours/Shifts\n\nSALARY: £30,000 – £33,000 pa d.o.e\nWORKING HOURS: shifts, 4 on 4 off 12 hour shifts 08:00 – 20:00\n\nThe above is a high-level summary of accountabilities and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.\n\nIf you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your nearest opportunity

Our Client are currently looking for an experienced Head Concierge to join their team at a luxury estate in Harrow.Working Monday to Friday, 9am - 5pm with a salary of £34,000 annually.To assume overall responsibility for the smooth running of the building in all respects and to supervise staff.Rep

Our Client are looking for an experienced Day Concierge to join their team at a site based in Harrow.

I run a small admin support business and am looking for a sharp, proactive Administrative Assistant to support me and my business operations.

A hospitality service provider is seeking a proactive Concierge in Watford to deliver outstanding customer service.

Client Concierge (Receptionist).

What We're Looking For From The Chosen Day Concierge:. Background in concierge, hospitality, customer service (or similar).

The Concierge will be based in our offices in.

The concierge is the first point of contact for all residents, visitors, and contractors. We will require 2 years' minimum of residential concierge experience at a luxury establishment. We are currently recruiting for a new Night Concierges to become a part of the team at a stunning site in Shoredit

Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Fraser Suites Queens Gate! As Concierge you will contribute to the first impression of our guests at arrival and will play a key part in delivering exceptional customer servic

Night Concierge work 4 days on 4 days off, 12 hour shifts; 8pm - 8am. We are looking for a dedicated Night Concierge. Key Responsibilities For Concierge.

Female Night Concierge – Hostel Security (Camden, North West London).

A student accommodation provider in Devon and Torbay is seeking a part-time Residence Services Assistant.You'll be responsible for delivering outstanding customer service, providing reception support, and handling inquiries from students and visitors.Ideal candidates should excel in communication, I

We’re looking for a friendly and passionate Concierge to join our team at 100 Queens Gate, Curio Collection by Hilton in our luxury hotel situated in the heart of the Royal Borough of Kensington and Chelsea.

A prestigious property management company is seeking a Day Concierge for a luxury development in Greater London.

A facilities management company in Greater London is seeking a professional to create memorable experiences in high-end hospitality.The role includes managing visitor access and supporting various client locations.Candidates need 1–2 years of experience, exceptional communication skills, and a pro

A leading fashion retail company is seeking a Style Advisor in Greater London.You'll be instrumental in delivering exceptional customer experiences, providing tailored advice, and showcasing your product knowledge.The role requires excellent communication skills, reliability, and a flexible approach

A private healthcare facility in Greater London is looking for a Reservations Advisor to join their team.This role involves managing patient admissions, booking appointments, and handling customer inquiries, demonstrating high standards in patient care.Candidates should have relevant experience in a

Job Title: Concierge – Luxury Residential Apartments - London. I am on the lookout for a Concierge to join this Luxury Residential Apartment building in London. My client is looking for an experienced Concierge from a 5 Star background.

A leading travel services provider is looking for a Remote Personal Travel Assistant to join their dynamic team.The ideal candidate will assist clients with their travel arrangements, ensuring an enjoyable experience while managing bookings and providing personalized recommendations.Candidates shoul

Job Title: Day Concierge : Luxury Residential Apartments : London. I am on the lookout for a Day Concierge to join this Luxury Residential Apartment building in London. My client is looking for an experienced Concierge from a 5 Star background.

A prestigious retail brand in London is looking for a Senior Concierge Corporate Executive to manage corporate accounts and deliver exceptional service.

A prestigious hotel in London seeks a Service One Agent to provide exceptional service by answering calls promptly and monitoring guest requests.The role requires excellent communication skills, a friendly demeanor, and the ability to adapt to changing circumstances.The hotel emphasizes a supportive

Under the direction of the Head Concierge and the Senior Concierge, you will take full responsibility of the arrival and departure experience of our guests, as well as managing the public areas and ensuring that guests and departmental expectations are met to a high standard.

This entry-level position involves multitasking various roles such as customer service, concierge duties, and serving meals.

A leading luxury travel company is seeking a Concierge Executive to join their Customer Experience team.

A travel service company is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey.Responsibilities include responding to inquiries, assisting with bookings, providing accurate travel information, and ensuring client satisfaction.Ideal candidates s

A global luxury brand seeks a Fragrance & Beauty Sales Consultant in London to foster client relationships and deliver exceptional service.The role involves understanding client needs and achieving sales targets in a collaborative setting.Ideal candidates have retail experience and a passion for cli

Join Our Team as a Concierge in London!. Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive Concierge to join our dynamic team in the heart of London. Maintain Presentation: Keep the concierge

The OpportunityWe are looking for an experienced Concierge Executive to join our Customer Experience team, focusing on the post-sales service for our clients.

A technology referral company is seeking candidates for a remote hourly contract role, lasting approximately 3-4 weeks.The position involves creating and reviewing deliverables to support AI research.Candidates should have strong professional experience in their domain and excellent written communic

As a Digital Travel Concierge, you will assist travelers throughout their planning and travel experience by coordinating details, answering questions, and managing updates as needed.

We’re on the lookout for friendly and confident customer service focused people to provide an outstanding concierge service.

A professional services company in London is seeking a Personal Assistant to support senior stakeholders in administrative tasks.Responsibilities include managing diaries, coordinating meetings, and ensuring smooth office operations.The ideal candidate will have strong organizational and communicati

A travel services company is seeking a Travel Customer Service Representative to support clients throughout their travel journey remotely.In this role, you'll address inquiries, assist with bookings, and ensure client satisfaction from booking to post-trip follow-ups.Ideal candidates are detail-orie

Apply Now! –Relief Bank: Night Concierge (BWS). Relief Bank: Night Concierge (BWS). A Night Concierge is responsible for creating a safe, supportive, and well-organised environment for everyone living in our supported accommodation houses and residential properties.

A security services provider is seeking a Front of House/Concierge Security Officer in Greater London.

A professional recruitment agency is seeking a Day Concierge for a modern development in North London.

A recruitment agency based in Central London is seeking a Personal Driver / Assistant to support daily operations and offer driving services for the principal.The successful candidate will have a clean UK driving licence and previous experience in a professional role.This role requires strong commun

A leading student accommodation provider in York is seeking a Night-time Customer Service Assistant.You will work flexible hours overnight to deliver exceptional service to residents, ensuring the maintenance and cleanliness of facilities.Key responsibilities include handling inquiries, performing r

A leading fitness club operator in the West Midlands is seeking a Member Services Representative to provide member concierge services and cultivate a positive club atmosphere.

A healthcare provider in Basingstoke and Deane is seeking a dedicated Patient Services Advisor to join their team.In this role, you will manage patient appointments, provide reception services, and assist with various administrative tasks.Ideal candidates will possess strong communication skills and

You will specialise as a concierge, whilst confidently taking on additional guest executive responsibilities as required to be an integral member of the team. Minimum 3 years’ experience in a Concierge related role in a luxury hospitality environment. Knowledge of ALICE concierge system.

A luxury hotel in Greater London is seeking a Day Luggage Porter to maintain the Concierge desk, assist with luggage, and ensure a secure environment.

A well-established hotel chain in Central London is seeking a dedicated Hotel Porter to assist guests and provide information on hotel facilities and local attractions.This role includes duties as a Food and Beverage Assistant, requiring teamwork and a professional demeanor.Candidates will need to m

A leading property management company in London is seeking a dedicated Night Concierge to provide exceptional service and ensure a safe living environment.

A trendy hotel in London is seeking BTLRs to enhance the guest experience.The role involves assisting guests with check-in, luggage, and various requests while maintaining a professional demeanor.Candidates should possess excellent communication skills, attention to detail, and the ability to multit

A leading business information provider in London seeks a Senior Workplace Administrator to enhance visitor and customer experiences at the office.This role involves managing reception duties, coordinating office administration, and ensuring safety standards are met.The ideal candidate should have a