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Sales Assistant Duties: • Provide excellent customer service by answering queries over the phone and sales counter, processing orders, and offering product recommendations., • Advise customers on building materials and products, ensuring a positive experience., • Engage in daily cold calling, following up with accounts or prospective clients to secure potential orders. Prepare quotations based on customer requirements and work to convert leads into confirmed orders., • Process sales orders, handle cash/card transactions, and manage till operations accurately., • Serve customers who come to collect their orders, ensuring timely and accurate order fulfilment., • Assist with stock control and inventory management at the counter, ensuring proper product display and restocking., • Meet sales targets by promoting additional products and services., • Ensure compliance with health and safety procedures at the counter., • Oversee daily yard operations, ensuring proper storage and organization of materials., • Help yard staff to ensure efficient and safe operations., • Maintain accurate stock records and oversee the correct loading and unloading of materials., • Help in the preparation and loading of customer orders, ensuring timely dispatch., • Check Lorries/Tippers: Inspect lorries/tippers before departure to ensure they are loaded correctly, safely, and comply with delivery documentation, ensuring secure and safe transport., • Resolve Discrepancies: Address and resolve any discrepancies related to deliveries, both before and after they have been dispatched, ensuring the correct items are delivered and any issues are handled promptly., • Look After Shop Area: Oversee and maintain the shop area by shelving and organizing products when deliveries arrive, ensuring the shop is neat and products are properly displayed for customers.