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  • Cafe Manager
    Cafe Manager
    hace 12 días
    £13–£15 por hora
    Jornada completa
    Hounslow

    We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Cake Artist & Baker
    Cake Artist & Baker
    hace 2 meses
    £13–£15 por hora
    Jornada completa
    Chiswick, London

    At Rozies, we’re more than just a cupcake and coffee shop. We’re a creative and passionate team dedicated to creating sweet experiences. From freshly baked cakes and handcrafted macarons to rich brownies, chunky cookies, celebration cakes, and speciality hot and cold drinks, we take pride in everything we create. Every treat is made with care, creativity, and attention to detail, making Rozies a warm and inspiring place to work and grow. We are seeking a talented Cake Artist and Baker with a strong eye for detail and a passion for exceptional craftsmanship. This role is ideally suited to someone who understands that a beautifully designed cake is more than a dessert; it is a centrepiece that brings elegance, personality, and occasion to life. If you are passionate about cake artistry and take pride in creating work of a consistently high standard, Rozies offers a warm, creative environment in which your talent can flourish. Key Responsibilities • Bespoke Cake Design: Create elegant, bespoke wedding and celebration cakes that reflect each client’s individual style., • Styling and Craftsmanship: Demonstrate exceptional attention to detail through delicate sugar work, hand-crafted decorations, and refined finishing techniques., • Precision Baking: Follow and refine recipes with care and accuracy. At Rozies, we value consistency, flavour, and a polished finish across every product we create., • Workspace Standards: Maintain a clean, organised, and efficient workspace, recognising that excellent craftsmanship begins with high professional standards., • Client Interaction: Occasionally liaise with clients to understand their vision and ensure each bespoke cake is delivered to an exceptional standard. Warmth, professionalism, and strong communication are essential., • Team Collaboration: Work closely with Rosy and her team to deliver outstanding products and memorable customer experiences. Technical Skills Required • Hands-on experience working with ganache, • Strong buttercream finishing skills, • Ability to create bespoke decorations, including fondant figures and cake toppers, • Experience producing and applying edible print toppers Skills and Experience • Strong passion for celebration and wedding cake design, • Demonstrated skill in sugar work, fondant, piping, and contemporary cake decorating techniques, • Previous experience in a cake studio, bakery, or similar environment is preferred, • Culinary or pastry school training would be advantageous but not essential, • Strong time management skills, particularly when working on made-to-order creations, • Excellent communication skills and a positive, professional attitude, • Flexibility to work some weekends, particularly during busy event periods (if needed) At Rozies, we bring creativity and care to every bake. If you are a dedicated cake artist with a passion for exceptional design, we would love to hear from you.

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