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Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. A new opportunity for a Technical Manager role has arisen in Crest Nicholson's Eastern Division to be based out of their Brentwood Office. As Technical Manager part of your responsibility will be to make a profit by acquiring land and planning, designing, constructing and selling dwellings thereon, all in accordance with the operating policies and controls of the Company plc. Key Responsibilities: • To assist and co-operate with the Land Department in the investigation and acquisition of development sites:, • Be responsible that detailed technical investigation, design, optimisation is secured and that proper liaison is maintained with statutory authorities, and that all necessary documentation and drawings are produced to enable contracts to be let and a site to be developed by the Building Department., • To be responsible for the preparation of detailed constructional drawings, the negotiation and securing of technical and statutory approvals to achieve the optimum timing programmes, • To be responsible for identifying and resolving technical design and constructional problems, • To assist in the supervision and administration of the Company Technical function To be responsible for other duties associated with the above, being: • Maintaining satisfactory working relationships with Local Authority. NHBC and service utility officers., • Assisting as required in general public relations and promotion of the good name of the Company with external bodies., • Assisting in general Company technical design matters including involvement in the production of standard Company drawings as, from time to time, may be directed by the Technical Executive’, • Representing the Company as required by attending meetings where technical issues are to be discussed. Essential Qualifications/Attributes • Strong Technical knowledge base from a Technical Design background of either architectural or civil engineering, • Educated to HNC / HND in a construction related qualification, • Knowledge of the housebuilding industry preferably gained with a high volume house builder, • Exposure to mix use/commercial schemes., • Experience in concrete steel and traditional masonry build The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: • Competitive Salary, • Company Bonus Scheme, • Car Allowance, • Private pension, • Private healthcare and cash plan options, • 25 days' annual leave, • Cycle to work scheme, • Share save scheme, • Gym membership discounts We are an inclusive employer; the Company will consider flexible working requests for all roles. We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.

Crest Nicholson has been building new homes for 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Crest Nicholson's Eastern Division are looking for a Customer Service Coordinator to join the growing team on a 1 year Fixed Term Contract basis at our office in Brentwood. Customer service is central to our operation and we report regularly on our customer satisfaction ratings across the build stage. In this role you will be guiding and supporting our customers through their new homes purchase, aiding them through any initial snagging issues or areas in need of remedial work. You may also speak with other members of the public whom are affected by our construction sites, resolving their queries and reporting any important information to the site teams. You will coordinate with our contractors and technicians to complete works fast and with the least possible disruption to our customers. You will see the customers through the journey, following up with them to ensure any issues are resolved to their satisfaction. This role is well suited to someone whom is positive and outgoing, with a strong sense of customer service. You will be working with clients in the process of what potentially is their biggest purchase they will make, and we want to make it as smooth and positive as possible. We are a quality housebuilder and our focus is to deliver a very good product and purchasing process to our customers. You should also have good organisational skills, often handling several cases at once, and remembering to follow up appropriately. Key to the role is the ability to have difficult conversations, managing expectations and delivering above and beyond to our valued customers. You will have the support of your senior customer service teams, with an appropriate escalation chain for more serious faults or defects. If you have worked in a customer focused environment previously this might be an interesting role for you, where you will be a valued member of the team, and a core function of a well-respected company. The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: • 25 days annual leave, • Private Medical Healthcare Cash Plan Options, • Annual bonus scheme, • Pension scheme, • Sharesave scheme, • Life Assurance, • Personal Accident Insurance, • Cycle to work scheme We are an inclusive employer; the Company will consider flexible working requests for all roles. We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.

Crest Nicholson has been building new homes for 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Crest Nicholson's Eastern Division is looking for a multi-trades Customer Service Technician to carry out remedial works within dwellings, correcting faulty workmanship and replacing faulty materials and to ensure that all remedial works which the company has accepted to deal with are completed with minimal disruption and inconvenience to the customer. This is a site based role where you will be travelling from your home address to our development locations. The Role This is a customer facing role where a Customer Services Manager will raise requests of works for completion, and where you will be in charge of communicating directly with Crest Nicholson clients and managing the appointment process, agreeing when works will commence and be completed within set timescales. It is the responsibility of the Customer Service Technician to ensure materials are available and to hand when completing the works, and that the remedial work is completed in accordance to our quality standards. Examples of your work will include: • Painting, • Mastic Replacement, • Wall Tiling, • Carpentry work such as easing doors, creaking floors etc., • Paving slab adjustment, • Plaster repairs, • Kitchen unit adjustments When completing and undertaking work you will provide the Customer Service Manager with regular progress reports and keep him/her aware of any problems arising from works undertaken. You will also keep a log of reoccurring issues, highlighting any products or materials which are substandard, to prevent further use and limiting continuous problems. All work shall be carried out in accordance with our Health and Safety policies, as well as our quality procedures. We expect all Crest employees to be well presented, and to keep tools and equipment safe and in good order. About You We are looking for an ambitious individual with a keen eye for detail. You will be a skilled tradesman with experience in a similar role across property services and snagging. You will be open and friendly with customer service and quality at the centre of your work, as well as demonstrating excellent organisational skills and time management. The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: • Competitive Salary, • Company Bonus Scheme, • Car Allowance, • Private pension, • Private healthcare and cash plan options, • 25 days' annual leave, • Cycle to work scheme, • Share save scheme, • Gym membership discounts We are an inclusive employer; the Company will consider flexible working requests for all roles. We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.

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