Customer engagement jobs in Belfast

Why not useyour skills to make a difference and join our Payment Support Teamin Belfast? We need people like you to speak with our customersover the phone who are facing some financial difficulties. You’llcall on your life skills to build strong relationships and thenwork together to find the bes...

As Team Leader you will: Alongside the Assistant Manager and/or Store Manager - leading the store team to follow store policies, standards and practices. Skills for Success Joining us as Team Leader, the?minimum criteria?youll need is: You must be aged 18 years or over (for store legislative requ...

The Role As part of the Living Options Services, the Team Leader will be a part of the management team and will support the Registered Manager to meet the Residential Care Homes Regulations (Northern Ireland) 2005 and DHSSPS Residential Care Homes Minimum Standards, August 2011 Benefits Annual Le...

Your new role As Team Leader, you will liaise with the Production Manager and Supervisor daily regarding production requirements/priorities. You will organise the team of milling cell setters/trainee setters throughout the day to ensure the most effective use of each team member's skill set, and ...

Duties Ensure the effective running of the shift team Manage the event and call handling performance of the shift team to achieve and exceed KPI`s Responsible for maintaining and improving on the quality of work being delivered by the team Ensure full compliance to NSI and other Industry Standard...

Accountancy Team Leader Newtownards Full-Time Up to £30000 Blackfox have a fantastic opportunity for a Senior Accounts Assistant or Part-Qualified Accountant to join an award-winning FMCG manufacturer to help lead their busy finance team. ...

Home Bargains' Team Leaders support their store team to provide an excellent retail experience for our customers and deliver on store performance targets. Team Leaders are required to successfully complete the Store Management Induction within the first 6 weeks of starting. Invest: Grow with Us s...

Your new company Hays are representing a leading Northern Irish hospitality organisation to recruit an Events Manager in Belfast. Your new role As Events Manager, you will be responsible for managing the hotel event's team to achieve departmental goals, customer satisfaction objectives and revenu...

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award...

Enso Recruitment is delighted to be partnered with a market leading software company who are revolutionising their growing sector, to recruit for the role of Sales Manager. As Sales Manager, you will play a pivotal part in promoting and selling their innovative products to both existing and new...

Version 1 has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-...

Job Description: day-to-day call centre operations, including staff scheduling, performance monitoring, and resource allocation.and implement strategies to improve call centre efficiency, productivity, and customer satisfaction.monitor, and report on key performance indicators (KPIs) such as ca...

Collaborating closely with the team, you will develop integrated marketing plans to support sales objectives and drive customer engagement. This role offers a unique opportunity for you to leverage ...

Job Description As a Data Solution Architect you will be expected to take an architecture lead role on our client's solution delivery engagements, with high levels of customer engagement. This will ...

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Participant Engagement Officer at Reed in ...

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a ... Drive technical collaboration & engagement * Lead or participate in building communities with peer ...

Drive technical collaboration & engagement. * Lead or participate in building communities with peer ... Customer handling experience on technical issues. * Ability to work through ambiguity and ...

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support ... Drive technical collaboration & engagement * Lead or participate in building communities with peer ...

... engagement, motivation, and retention. * call centre metrics and customer feedback to identify areas for improvement and implement corrective actions. * with other departments, such as IT, HR, to ...

... improve customer experience. * Provide ramp activities, knowledge sharing, technical coaching and mentoring. * Drive technical collaboration & engagement. * Lead or participate in building ...

... customer experiences. Joining at this key time will enable you to craft and implement new sales ... Oversee new client engagement, from assessing their suitability to creating proposals, managing ...

... engagement, absence management, employee relations and disciplinary and grievance. * Ensure labour is proactively managed to ensure capacity is available to meet the customer needs. * Manage the ...

Leading an integrated supply chain / procurement team and co-ordinate all supply chain engagement, ranging across with our key customers and suppliers to maximise customer service and operating ...

Leads and manages the delivery of CRM transformations while integrating different types of ... engagement. * Budget management experience.