Customer engagement jobs in London

Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.

ADD A CHAPTER ON WARM HOSPITALITY TO YOUR STORY IN THE SEVEN DIALS, COVENT GARDEN At the Crown & Anchor in London’s Seven Dials, you will find the team busy working over two floors to ensure customers enjoy a warm welcome, an enticing traditional menu and an exciting range of drinks, from cask conditioned ales to continental lagers. Crown & Anchor is small yet mighty, it is a lively place to work with customers spilling onto the streets, in an orderly fashion of course. The small but perfectly formed team love to support and learn from each other whilst having fun along the way. When it comes to hospitality, they are professionals, but they still find a moment to engage with their customers from the area too. ABOUT THE ROLE Our bar tenders do whatever they can to make a customer’s experience with us a truly memorable one. So, you’ll be joining a fun but professional team who support each other and thrive on getting to know our customers’ needs and exceeding their expectations. Part of that is running an efficient bar, ensuring stocks are maintained, the customer environment is clean, and our products are up to scratch. You’ll also look out for further sales opportunities whenever possible and take advantage of on-going training to keep your skills and knowledge up to date. If you want to bring your personality to work and be part of a small team supported by our national network and all the opportunities that entails, it’s time to get your story straight. It’s time to apply. WE ARE PROUD TO OFFER: Some of the best Career Growth Opportunities in the industry. Flexible Shift Patterns – to fit around the other important things in life. A Competitive and Progressive salary A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. Wage Stream – giving you direct access to your wages when you need them. Private Medical Cover on completion of one years’ service. Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. 28 days paid Holiday per annum, inclusive of Bank Holidays. 25% Discount at all Glendola Leisure Venues. Annual Staff Events Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.

The Role Uncommon is a group of flexible workspaces across London and we are looking for a F&B assistant/barista for our on-site café at our Fulham location Monday - Friday. Our Barista’s are the heart and soul of the communal area at each of our sites. They are responsible for creating a superb day-to-day experience for all members and guests through professional, friendly, and attentive customer service. The Uncommon Fulham Café serves specialty coffee roasted by Assembly, a simple but quality breakfast and lunch menu, and a range of soft drinks and snacks from exciting small businesses. Responsibilities Prepare and serve the café’s food and beverage offering to the standards set out by F&B management. Engage with guests in a friendly, informed, professional manner, suggesting menu items and products based on their needs. Confidently answer any queries from guests regarding the offering, including any allergens information and how items are prepared. Assist with set-up and execution of monthly weekly members’ breakfast and evening drinks events. Assist the front-of-house team with the set-up and execution of catering for meeting rooms. Ensure kitchenettes within the office spaces are stocked according to the standards set by F&B management. Monitoring stock of fresh food, long life products, and consumables. Follow health & safety and food hygiene standards at all times, recording due diligence and deliveries as required. Follow opening and closing checklists and procedures. Maintain café machinery by following usage and cleaning instructions. Requirements Some specialty coffee experience required, full beginner and intermediate training can be provided at the Assembly Coffee roastery. Some food prep experience and knowledge of best practice. A will to learn and take ownership of the Uncommon café experience. Our Impact Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café. Support the execution of the Reduction Plan and minimise carbon footprint. Procurement of all supplies in line with the ESG procurement policy. Reduce or eliminate plastic by seeking eco-friendly products. Have an individual responsibility for ensuring fairness and adherence to our DE&I policy. This can be achieved by respecting the right to work in an environment free from prejudice and discrimination, exhibiting the correct behaviours and challenging colleagues through appropriate channels who fall short of these expectations. Promote a positive work environment where individuals feel able to be themselves. Remain committed to supporting colleagues and members, understanding that some disabilities are not visible. Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered. Equal Opportunities We are proud of our inclusive working environment and encourage suitably qualified candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.

About us: We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!

JAK’S /ZEFI Restaurants & Bars Group. We are a dining room and bar on a prestigious Walton Street.  Shifts 6-2Am A place to enjoy all-day dining and drinking, weekend breakfast, and late night drinks. Based on a fantastic Mediterranean cuisine, we offer a wide range of fresh food, salads, and home-made cakes. We would like you to have: Previous Experience A calm and friendly temperament Good team working skills The ability to work independently confidently and proactively What we will offer for you Structured & comprehensive induction Career development training Good rate of pay Pension scheme &Bonus scheme As our Waiter/Waitress you will be passionate about food and beverages You will work closely with the rest of the team to deliver exceptional service, in an enthusiastic and charming manner; our Staff members do make lifelong friends here rather than just working with colleagues. Your product knowledge, attention to detail and engaging communication style will allow you to play an integral role within the restaurant team, setting and maintaining first class standards. Excellent customer service is of paramount importance to JAK’S Bars & Restaurants Company

Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business

The Host/Receptionist role is a great way to start your career in hospitality. Do you have an engaging personality, charisma and passion for customer service? If so, we'd love you to apply for the this position now! WHY WORK FOR ETM GROUP? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Money off your shopping at many high street stores ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality

The Host/Receptionist role is a great way to start your career in hospitality. Do you have an engaging personality, charisma and passion for customer service? If so, we'd love you to apply for the this position now! WHY WORK FOR ETM GROUP? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Money off your shopping at many high street stores ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality

One of our client is currently seeking an experienced Bartender to join their team and deliver exceptional service to our guests. As a Bartender, you will be responsible for crafting delicious cocktails, providing attentive customer service, and maintaining a clean and organized bar area. If you have a passion for mixology and a knack for creating memorable experiences, we invite you to apply for this exciting opportunity. Responsibilities: - Prepare and serve a variety of cocktails, mocktails, and other beverages according to established recipes and customer preferences. - Engage with guests to provide recommendations, answer questions, and ensure a personalized and enjoyable experience at the bar. - Maintain cleanliness and organization in the bar area, including stocking supplies, cleaning glassware, and sanitizing surfaces, to uphold health and safety standards. - Monitor inventory levels and restock bar supplies as needed, placing orders with suppliers and managing stock rotation to minimize waste and ensure adequate supply levels. - Adhere to responsible alcohol service practices, including verifying age and refusing service to intoxicated guests, to promote a safe and enjoyable environment for all patrons. Requirements: - Proven experience as a Bartender or similar role in a hospitality setting, with a strong foundation in mixology and beverage preparation. - Extensive knowledge of classic and contemporary cocktails, as well as beer, wine, and spirits, to create a diverse and appealing drink menu. - Excellent customer service and communication skills, with the ability to engage with guests in a friendly and professional manner and anticipate their needs. - Strong multitasking and organizational abilities, with the capacity to work efficiently in a fast-paced environment and prioritize tasks as needed. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure adequate staffing coverage during peak hours. Benefits: - Competitive salary commensurate with experience and skills. - UK visa sponsorship - Opportunities for career advancement and professional development within our hospitality team. - Employee discounts on food and beverages. - A positive and collaborative work environment with opportunities for creativity and innovation. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.

We are recruiting for a Bartender with excellent communication skills and a passion for customer service. We require this person to serve classical cocktails and exciting new beverages to our customers. The Bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, and handle basic cleaning duties. To succeed you will be engaging and have friendly personality. We expect you to be efficient, observant, knowledgeable, and personable.

Job Opening: Office Manager/Assistant Manager for Italian Deli& Dining in Chiswick, W6 9TN We are looking for a dedicated Office Manager/Assistant Manager to bring their hospitality expertise to our Italian Deli experience. This full-time, on-site position offers an immediate start and plays a critical role in supporting the operations of our dynamic and bustling deli. Key Responsibilities: Conduct detailed market and Google research to enhance our offerings. Manage email correspondence efficiently. Engage directly with customers to ensure a delightful dining experience. Develop and implement promotional activities to boost our visibility and attract more diners. Handle financial tasks using QuickBooks with high proficiency. Expertly use Microsoft Excel and other Office software to streamline operations. Ideal Candidate Profile: Strong background in hospitality, preferably in food and beverage settings. Proven experience as a self-starter with a positive and energetic approach. Excellent command of the English language. Outstanding organizational and communication skills. Additional Information: This is an in-office role at our Deli location. Not eligible for remote work. We Offer: A central role in a family-owned environment. The opportunity to work closely with a team that values tradition and innovation. Paid holidays 20% Discount on our products A career where your contributions have a direct impact on our success. Apply Now! If you have a passion for the hospitality industry and the skills to match, we encourage you to apply for this exciting role. Bring your expertise to our Deli and help us create memorable food experiences!

Title: Administrative Assistant - Sales Support Job Type: Full-Time At Life Stay, we are dedicated to providing high-quality living experiences. Our vibrant team is currently looking for an energetic and organized Administrative Assistant to support our dynamic sales team. This role is crucial for maintaining smooth operations and enhancing our community engagement through various administrative tasks, social media engagement, and content creation. Key Responsibilities: Assist the sales team with daily administrative duties to ensure efficient operations. Manage and update our CRM database with new client information and interactions. Regularly post updates and create engaging content on social media platforms to enhance our online presence. Conduct data research to keep the team informed about market trends and customer needs. Create captivating marketing content that represents our properties and services. Photograph our properties and capture our team in action for promotional use. Qualifications: Proven experience in an administrative role; experience in real estate or hospitality is a plus. Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with an extroverted personality suited for dynamic public engagement. Proficient in MS Office and experienced with social media platforms; familiarity with CRM tools. Creative skills in content creation and a keen eye for photography. A proactive learner eager to understand more about the real estate and hospitality industry. What We Offer: A supportive and vibrant team environment. Opportunities for professional growth and learning. Competitive salary and benefits package. A chance to be part of a company that values community and quality living experiences.

Assistant Manager We are looking for an experienced, ambitious, and inspiring Assistant Manager to join our team. You need to have open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations and finance, with passion for delivering outstanding customer experiences. Ideally, you’ll be Assistant General Manager or Assistant Manager in casual or high end restaurants. Be part of our team Here at Brindisa our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.

Job description As a Paid Media PPC Strategist, you will develop and execute cutting-edge paid media strategies that drive exceptional results for e-commerce clients so you will need to have a strong commercial acumen and excellent communication skills to engage with internal and external stakeholders. Key Responsibilities: Lead and Manage the eCommerce team: a rapidly growing AI agency, and we're looking for a proactive, enthusiastic Strategist who is comfortable managing a team. Strategic Account Management: Develop and implement growth strategies across digital channels aligned with client business goals. Client Relationship and Campaign Oversight: Cultivate strong client relationships, oversee the day-to-day execution of campaigns, and conduct audits for new business support. Financial Management: Monitor and manage the financial performance of client accounts, including budgeting and forecasting. Innovative Techniques Implementation: To stay ahead in the adoption of emerging AI technologies, leverage innovative techniques learned from Digital Channels, and collaborate closely with the Digital Innovation and Automation Lab (DIAL). Account Team Management: Lead the account team, ensuring efficient operations, and take responsibility for the strategic positioning of client ad spending within the portfolio. Key Requirements of this eCommerce Account Strategist: Analytical Thinking: Ability to quickly analyse information, identify gaps, and make strategic assumptions. PPC Management Expertise - Paid Media & Paid Search - Over 3 years of extensive experience in managing PPC campaigns across diverse digital channels, demonstrating proficiency in various platforms. Digital Channel Mastery: Good understanding of major digital channels, including Meta, Google, and TikTok, with hands-on experience in paid advertising campaigns. Budget Management: Effectively manages customer budgets and contributes insightfully to budgeting processes. Collaborative : Collaborative and team-oriented, encourages engagement with customers, and sets ambitious goals for team success.

Main Purpose The Other Palace is looking for motivated and enthusiastic Restaurant Team members for our first in house restaurant. This is an invaluable role where you will provide excellent customer service and support our kitchen team in making sure all food orders are taken accurately, (most importantly allergen information), as well as ensuring the front of house area is kept clean and inviting to all guests as well as providing a friendly, vibrant atmosphere. This is a split role, so duties will also include working in the kitchen, so experience of food preparation and food hygiene will be required and further training in this can be provided if necessary. The Restaurant Team are an integral part of the restaurant, ensuring we always adhere to high food hygiene and service standards. The Other Palace are firm believers in creating a ‘family feel’, where being supported in personal and career development will always be catered for where possible. The key elements of the role include: 2. Greeting customers on arrival, providing great customer service for the duration of their experience including but not limited to: taking orders accurately and in a timely manner, ensuring you are always aware of any menu items that are unavailable. Having up to date knowledge of allergen changes to menu recipes or new ‘Specials’. Knowledge of the drinks menu would also be 3. Ensuring the front of house area is clean, and set up ready for service 3. Ensuring the restaurant area is always free from hazards in line with Health and Safety protocol. 4. Working a rota which will include shifts in the kitchen, aiding chefs with food preparation and cleaning duties during and outside of service 5. Accurate use of the till system, and cash handling (training will be provided) 6. Knowledge of the events and performances in the building to give an all-round experience. 7. Any other duties appropriate to the post and under the Equalities Act with due considerations to any employees with a “protected characteristic” and within the framework of equal opportunities. General Information The Other Palace is operated as part of Bill Kenwright Ltd. One of the largest commercial theatre producers in the UK. The Other Palace is a lively, friendly, and inventive venue in London Victoria, featuring a 312-seat main theatre and a 120-seat studio theatre as well as a bar and restaurant. The venue is a place where the next generation of theatre-makers are encouraged, supported, and celebrated with a particular emphasis on new musical theatre. In October 2021 The Other Palace was acquired by Bill Kenwright Ltd from Andrew Lloyd Webbers LW Theatres Group. The venue both produces its own productions as well as hosting and supporting new writing, new musicals, workshops, and engagement activities. Having previously been leased to outside caterers, this new venture sees the Restaurant being opened in house for the first time under the management of Bill Kenwright LTD. This is a unique opportunity to be involved in the start-up of our restaurant, helping to shape and nurture this empty space into a hub of the venue and become part of the ‘event’ in its own right.

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Role In+Addition is looking for an ambitious, proactive and dynamic individual, who will embrace their role as a Social Media Executive for their client HELLESSY. You will be responsible for creating social media campaigns and the day-to-day management of the company’s Instagram account, as well as looking after the client’s sample set management, specifically for influencers and KOLs with the goal of generating content for the Instagram feed. The successful candidate will be a creative and strategic thinker and an excellent communicator with a proven track record of social media management and editing of social media assets. Social media asset editing - to crop, resize and edit images to meet IG specifications and reels creation including video editing is a vital part of this role day-to-day. Tasks May Include But Are Not Limited To - Managing the HELLESSY social media account with the assistance of digital posting tools on a daily basis. - Developing monthly social media content plans that are consistent with the company’s brand identity and that follow the company’s commercial and seasonal strategy outlined by the company's Creative Director. - Creating consistent, meaningful content, including writing social media posts, improving customer engagement, and promoting/boosting social media campaigns with Meta. - Editing of videos and images in Adobe suite and Final Cut Pro. - Being the liaison point for talent sample movement, in order to gain imagery to repost and incorporate in the social media plan. As well as being the stock control liaison for the HELLESSY talent sample set. - Identify what generates visits/followers as well as customer acquisition and creating content to feed into this. - Hellessy social media community management. This includes upholding relationships with followers, including responding to queries in a timely manner (24 hours maximum time to reply to DMs) and engaging with celebrity fans of the brand in the DM box. - Preparing weekly and monthly reports to feedback to the Hellessy executive team. - Visual assets management for the brand, visual research for upcoming shoots and further art direction if needed. Person Specification - Excellent written language skills with an attention to detail for spelling and grammar. - Excellent time management skills and the ability to work independently as social media is a flexi-time role, not a traditional 9-6pm job. - Excellent knowledge of social media platforms and the fashion industry. - A proven track using Adobe Photoshop and inDesign and Final Cut Pro programmes that involve editing social media assets 2 years experience in a Social Media role is essential. Salary: Dependent on applicant experience.

­­­Summary Be part of a newly created team in a beautiful, ambitious café & food hall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. You will be involved in all parts of the day to day life of the café & food hall, preparing hot and cold food and drinks, welcoming and serving our customers and maintaining very high standards of upkeep and visual presentation to help us create an excellent, well established neighbourhood destination. With expert training offered, this is a great opportunity to work in a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, highly diligent person who loves to connect with and serve customers to ensure an exceptional and memorable experience. Applicants should have at least 1 year experience in speciality coffee, and ideally up to 2 years working in a high paced environment. SCA foundation is a bonus but not essential. You’ll be working with a range of Conti, on-demand grinders, Puq press and batch brew machinery, so will need to be comfortable calibrating grinders, managing workflow, and prioritising drinks as they come in. Having an understanding of working to recipe and tweaking where necessary to achieve desired flavour is a must. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and welcoming café team who can embed themselves in the life of our building, and work in an engaged and positive way to maximise our collective offer, customer service, local appeal and footfall. Who are we looking for? We would love someone who is; - Barrista trained (but training will be provided) - Able to evaluate espresso extraction - Interested in basic menu creation and its delivery - Great with customers and able to elevate their experience beyond the norm - Professional and good with getting the details right - Energetic and hard working - Calm under pressure - Willing to get stuck in - Based in southeast London - The more of these you've got the better a fit we think you'll be. What is being offered? We offer competitive salaries with a share of tips/Tronc, as well as training and support for all our team. We are looking for someone who is able to commit for at least 30 hours per week including some weekend shifts, and is flexible to adjust to business needs. There are opportunities for a greater number of regular hours as well as occasional additional hours during busier periods and to cover holidays/sickness. If you’re interested we’d love to hear from you!

About Us: Alma is a vibrant and cozy coffee shop located in the heart of Barnes Village. We are passionate about serving high-quality coffee, delicious meals, and creating a welcoming atmosphere for our customers. We take pride in our commitment to excellent customer service and believe in providing an exceptional coffee experience. Job Description: Are you a coffee enthusiast with a friendly and customer-focused attitude? We are currently seeking a Barista/Waitress to join our team and contribute to our coffee shop's success. As a Barista/Waitress, you will be responsible for crafting and serving exquisite coffee beverages, maintaining a clean and organized workspace, and ensuring our customers have a memorable and enjoyable visit. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, lattes, and more. Take customer orders and provide attentive, friendly, and efficient service. Operate coffee machines, grinders, and other equipment with precision and care. Maintain a clean and tidy work area, including regular cleaning of equipment and surfaces. Handle and process payments accurately. Engage with customers to ensure their needs are met and provide a welcoming atmosphere. Communicate effectively with the team to ensure smooth operations. Requirements: Previous experience as a barista or waitress is preferred. Passion for coffee and a desire to learn and grow in the industry. Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks. Attention to detail and a commitment to cleanliness and hygiene. Positive and friendly demeanor. Flexibility to work various shifts, including weekends and holidays. Benefits: Competitive hourly wage with the potential for tips. Training and development opportunities to enhance your coffee-making skills. A friendly and supportive team environment. Free lunch/drinks whilst on shift. Opportunities for advancement within the coffee shop. If you're enthusiastic about coffee, enjoy interacting with customers, and want to be part of a passionate team, we would love to hear from you!

Spring is an independent, elegant, ingredient-led, sustainable restaurant in Somerset House, Covent Garden. We are looking for an engaging customer focused sommelier to help recommend wines from our carefully curated list which mixes the best of natural, organic and biodynamic wines with more classic bottles from top producers. Very hands on role within a small team where you will learn and develop your knowledge. Sponsored qualifications, excellent benefits and a lovely working environment.

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!

🏍️ Join Our Team at Dirty Cats Motorcycles! 🏍️ Are you a talented motorcycle technician with a passion for customisation and performance? Dirty Cats Motorcycles, a thriving custom Harley Davidson and Triumph workshop, is seeking a contractor to join our dynamic and international crew! Initially, this position will be for 3 days a week for the first 3 months, serving as a probationary period with the potential to transition to full-time employment thereafter. Join us in crafting unique rides and providing exceptional maintenance and repair services to our loyal customers. Position: Motorcycle Technician (Contractor, 3 days a week for the first 3 months) Location: Dirty Cats Motorcycles, Unit 8 Grand Parade, East Putney, London, SW15 2SP Responsibilities: - Work on custom Harley Davidsons and Triumphs, performing maintenance, repairs, and modifications. - Bring creativity and precision to every project, ensuring each bike reflects our commitment to quality and craftsmanship. - Collaborate with our international team from America, to Ireland, to the Balkans, to brainstorm and execute innovative customisation ideas. - Participate in frequent motorcycle events, cookouts, and rideouts, fostering a sense of community and camaraderie. - Maintain a clean and welcoming workshop environment for both team members and customers. Requirements: - Proven experience as a motorcycle technician, with a focus on Harley Davidsons and Triumphs. - Passion for customising and enhancing motorcycle performance. - Ability to work efficiently in a fast-paced environment while maintaining high standards of quality. - Strong communication skills and a positive attitude. - Willingness to participate in team events and engage with the motorcycle community. If you're ready to join our team where every day brings new opportunities for creativity and collaboration, we want to hear from you! Apply now by sending your resume and cover letter. Looking forward to hearing from you!

Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities:  Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data)  Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits.  Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed.  Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook.  Stay up to date with market trends, and educating prospects on insight, or opportunities.  Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer  Truly innovative product with high market demand, offering a wide range of partnership opportunities.  Regular company events and offsites, (last one was in Marrakesh, Morrocco).  Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements:  A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales.  Must be fluent in English & German.  Self-motivated and comfortable working independently and remotely  Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts.  Exceptional organizational, presentation, and communication skills, both verbal and written.  Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.