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ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit. Some studies are available for immediate start.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo previous customer service representative experience needed. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible remote roles with an immediate start, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

New Business Manager/Sales Manager (Debt Recovery Industry) Skelmersdale Salary negotiable up to £48,000 p.a Excellent Bonus scheme This is a superb opportunity for an experienced Sales Manager to join an ambitious expanding UK Credit Management Company, based at their head offices in Skelmersdale. This role is managing a team of 3 Sales Advisors and driving performance. You will also be hands on with business development activities by researching opportunities, implementing sales strategies and monitoring the new business teams effectiveness and professionalism. Core Tasks Respond to telephone calls and allocating these to staff as appropriate. Assist with the implementation and adherence of controls to monitor compliance with Fair Debt Collection Practices set down by the FCA & Credit Services Association. Liaise with Accounts and IT departments to produce weekly and monthly reports to provide relevant information for the Directors. Liaise with all departments to ensure effective and accurate information is provided to the customers. Continually review processes and procedures and make recommendations for improvements and maintain written guidance. Develop and report KPIs for your team including evaluating weekly call quality & overall telephone interaction. Lead team to maximise productivity and efficiencies, and constantly achieve individual and team targets. Identify high performers and lead and motivate by example. Assist in the implementation of strategic changes and improvements in line with the overall business strategy and customer service charters. Take overall responsibility for the monitoring of holiday entitlement, sickness absence, authorised/unauthorised absence and lateness. Provide bi-annual appraisal for all team members in relation to the company guidelines and set personal goals and objectives for the purpose of team learning & development. Ensure all disciplinary is held within the companies guidelines and the HR Director is present for all formal disciplinary meetings as the company representative. Encourage teamwork, openness, initiative and lateral thinking within your team, and provide employee job satisfaction and improved retention rates. Deliver and co-ordinate daily tasks to ensure they all completed accurately and on time. Develop customer brand loyalty by providing excellent customer service and communication. Ensure all potential debt portfolios are risk assessed effectively and liaise with clients in relation to ensuring all proof of debt is obtained. Create lead generation strategies for the new business team and ensure all they create a professional image of Federal Management at all times. Provide information to the directors in relation to the success or failure of the relevant strategy and potential areas of improvement for future. Attend trade fairs where necessary to promote the services of Federal Management and obtain potential leads for future business. Accomplish sales objectives by planning, developing, implementing, and evaluating advertising and developing sales action plans. Identify marketing opportunities by identifying consumer requirements and competitor's strengths and weaknesses. To be considered for this role, you will need to be an experienced people manager and able to drive business. You will ideally have some experience within credit control or collections. Knowledge of the legal industry would also be helpful. The salary on offer for this position is negotiable + excellent commission/bonus. If you are interested in this role please apply for immediate consideration. Benefits: On-site parking Work Location: In person TPBN1_UKTJ

New Business Manager/Sales Manager (Debt Recovery Industry) Skelmersdale Salary negotiable up to £48,000 p.a Excellent Bonus scheme This is a superb opportunity for an experienced Sales Manager to join an ambitious expanding UK Credit Management Company, based at their head offices in Skelmersdale. This role is managing a team of 3 Sales Advisors and driving performance. You will also be hands on with business development activities by researching opportunities, implementing sales strategies and monitoring the new business teams effectiveness and professionalism. Core Tasks Respond to telephone calls and allocating these to staff as appropriate. Assist with the implementation and adherence of controls to monitor compliance with Fair Debt Collection Practices set down by the FCA & Credit Services Association. Liaise with Accounts and IT departments to produce weekly and monthly reports to provide relevant information for the Directors. Liaise with all departments to ensure effective and accurate information is provided to the customers. Continually review processes and procedures and make recommendations for improvements and maintain written guidance. Develop and report KPIs for your team including evaluating weekly call quality & overall telephone interaction. Lead team to maximise productivity and efficiencies, and constantly achieve individual and team targets. Identify high performers and lead and motivate by example. Assist in the implementation of strategic changes and improvements in line with the overall business strategy and customer service charters. Take overall responsibility for the monitoring of holiday entitlement, sickness absence, authorised/unauthorised absence and lateness. Provide bi-annual appraisal for all team members in relation to the company guidelines and set personal goals and objectives for the purpose of team learning & development. Ensure all disciplinary is held within the companies guidelines and the HR Director is present for all formal disciplinary meetings as the company representative. Encourage teamwork, openness, initiative and lateral thinking within your team, and provide employee job satisfaction and improved retention rates. Deliver and co-ordinate daily tasks to ensure they all completed accurately and on time. Develop customer brand loyalty by providing excellent customer service and communication. Ensure all potential debt portfolios are risk assessed effectively and liaise with clients in relation to ensuring all proof of debt is obtained. Create lead generation strategies for the new business team and ensure all they create a professional image of Federal Management at all times. Provide information to the directors in relation to the success or failure of the relevant strategy and potential areas of improvement for future. Attend trade fairs where necessary to promote the services of Federal Management and obtain potential leads for future business. Accomplish sales objectives by planning, developing, implementing, and evaluating advertising and developing sales action plans. Identify marketing opportunities by identifying consumer requirements and competitor's strengths and weaknesses. To be considered for this role, you will need to be an experienced people manager and able to drive business. You will ideally have some experience within credit control or collections. Knowledge of the legal industry would also be helpful. The salary on offer for this position is negotiable + excellent commission/bonus. If you are interested in this role please apply for immediate consideration. TPBN1_UKTJ

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

As the Customer Service Representative, you'll be the first point of contact for customers requiring emergency assistance, generator hire, breakdown support and service updates outside of normal business hours. Due to continued growth, they are looking to appoint a Customer Service Representative to

You may currently be working as a Customer Service Representative, Customer Experience Advisor, Client Services Advisor, Customer Care Specialist or in a similar customer-facing role. Customer Service Representative. Resolve customer issues efficiently while maintaining a positive customer experienc

Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an en

This role is critical to delivering a seamless customer experience and supporting overall operational efficiency. Respond to customers quickly and professionally. Serve as a point of contact for customer requests and inquiries.

Proper Recruitment are working with a growing Mortgage broker who are looking for an enthusiastic and customer-focused Customer Coordinator to join their expanding team. Handle inbound and outbound customer calls. Build strong customer relationships and identify opportunities.

You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide

Experience in Customer Success, Customer Experience, Client Services, Customer Support, or Operations. You'll be the bridge between customers and internal teams, ensuring every interaction is smooth, proactive, and customer-focused. Exposure to customer onboarding, account management, or customer re

As our Customer Service Representative, you will act as the first point of contact between Splend and our current and potential customers in Australia and the United Kingdom. Building sustainable relationships and engaging customers by going the extra mile. Minimum 1+ years’ experience in a custom

Previous experience in a customer adoption, customer success, or similar customer facing role within a SaaS or technology company. You will work closely with customers, internal teams, and stakeholders to drive engagement, deliver onboarding support, and enhance overall customer satisfaction. We are

Consumer Financing, Customer Engagement, Customer Management, Customer Queries, Customer Satisfaction, Customer Service, Customer Service Management, Customer Support, Data Entry, Data Interpretations, Order Processing, Problem Resolution. Use your customer service skills to identify and fulfill cus

As a Customer Reconnection Representative, you'll be the face of Ascent, visiting customers and helping reconnect them with the support available from their lender. Exciting Opportunity Customer Reconnection Representative.

This role focuses on quoting, closing sales, and building client relationships in an insurance sales environment, with a focus on customer service.

About the Role – Customer Service Representative, within Faults & Emergencies Team. The Customer Service Representative roles are based at our. A caring and efficient approach is at the heart of this role — supporting customers when they need us most.

This role involves face-to-face sales in residential areas, requiring excellent English and customer engagement skills.

Sales and Customer Service Representative (Part Time).

Sales and Customer Service Representative (Part Time)Location: CorbySalary:up to £26,000 per annum pro rata plus bonusRef: 8223CS.

Customer Service Representatives are key members of the Customer Service Team acting as the voice of the business, providing solutions to meet customer needs. But, to get to where we want to be, we are looking for Customer Service Representatives to join our awarding winning Team this Autumn. Experi

Handle B2B customer inquiries via phone and email, liaise with internal departments, manage data in ERP/CRM systems, and address complaints. Requires customer service experience, MS Office, SAP, CRM systems (Salesforce), and fluency in French and English.

What do we expect from you as a SALES ADVISOR?An unlimited drive for success, a passion for sales, an incredible team spirit, a professional and customer-focused attitude, and a determination to protect what really matters. SALES EXECUTIVE, #SALES CONSULTANT, #SALES ASSOCIATE, #SALES REPRESENTATIVE,

What we expect from you as a SENIOR SALES ADVISOR?An unlimited drive for success, a passion for sales, an incredible team spirit, a professional and customer-focused attitude, and a determination to protect what really matters. SALES EXECUTIVE, #SALES CONSULTANT, #SALES ASSOCIATE, #SALES REPRESENTAT

Carrying out on-site demonstrations, installations, customer training and equipment handovers. Building lasting customer relationships and managing sales opportunities using the company CRM system. Preparing machinery for delivery, completing pre-delivery inspections and supporting customer events a