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Customer Service Team Leader | Online Healthcare Provider £35,000 p.a Croydon, London Full time Permanent Are you an experienced customer service professional with exposure to supervising teams? Do you have a track record of driving performance across a customer service function? Compass Associates are proud to be working with a highly reputable fast-growing online healthcare provider delivering safe, regulated healthcare solutions to patients across Europe and beyond. As they continue to scale into new markets, the customer service function is expanding to support increased demand and as a result, they are now looking for a Customer Service Team Leader to join the team. The successful applicant will help lead, coach and support the international customer service team whilst ensuring the business continue to meet the highest standards of healthcare regulation and patient care as they continue to grow and expand across the globe. Responsibilities: • Monitor daily agent productivity and performance against KPIs (calls, chats, emails, abandonment rates, response times), • Conduct quality assessments and ensure adherence to Care Quality Commission (CQC) and healthcare regulations, • Handle escalated and complex customer queries, including medication side effects, pharmacy stock issues, payment problems, and order rejections, • Support training, onboarding, coaching, and development of customer service agents, • Produce productivity and quality reports for senior stakeholders, • Manage complaints and identify trends to improve overall service delivery, • Act as a key link between frontline agents and senior leadership Requirements: • Customer service experience ideally within a healthcare or regulated environment, • Experience leading or supervising a customer service team (contact centre or office-based), • Confidence managing escalations and complex customer complaints, • Ability to thrive in a fast-paced, high-volume environment, • Experience managing remote or internationally distributed teams will be advantageous, • Exposure to NHS, private healthcare providers, or other regulated medical services is highly desirable If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers

Love live events? Passionate about building great relationships? If you're driven and skilled in building relationships, we want you to join us as an Account Executive in our close-knit team at Conference Badges. If you're excited by the thought of supporting world-class brands at incredible global events - from the Coronation to COP26, and from automotive launches in the UK to launching a floating city on the Red Sea - this could be your perfect role. We do this for many of the world’s best-known brands, as well as thousands of smaller ones. We're looking for somebody with the ability to figure stuff out. You don't need to be the 'complete package'. Perhaps you've not directly done everything listed below, but know and can demonstrate that you can apply yourself wholeheartedly. Perhaps you have some other great skills to bring to the table that could benefit this role... we want to hear from you. We're a founder-owned brand that has well established roots in the events industry. We believe that the name badge is a vital element of any business event. It enables attendees to identify each other, work out common ground, establish connections and build relationships that can potentially transform lives and organisations. These are the reasons why live events exist. Using QR codes or contactless technology the name badge can also be a data collector - a means of keeping track of what thousands of attendees are interested in. And the quality of the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We love our industry. The buzz of pulling off a challenging event and seeing it unfold makes every day different and interesting. It’s also hard work, involves a lot of juggling tasks, and deadline-driven. To be successful in this role you will need to be organised, diligent and keep a positive mindset. We’re looking for a candidate who feels they share these values. Importantly, they will be likeable and able to build trust with customers by employing a consultative selling process. Here’s a taste of what we do: YOUR MISSION: • Be the friendly first point of contact for event enquiries - listening, advising, and assembling solutions to customer needs from our product mix., • Proactively identify and develop new business opportunities, including attending industry events, connecting with prospective clients and working on outbound lead generation campaigns., • Prepare engaging, detailed proposals and see them through from start to successful delivery., • Collaborate closely with our production and tech teams to ensure flawless execution., • Manage invoicing and payment tracking, keeping projects organised and on schedule., • Actively gather client feedback and champion continuous improvement across our service. Who we're looking for: You don't need to be an expert in event technology yet. But you do need to be: • Curious - keen to learn and understand customer challenges. An asker of great questions., • Resourceful - looking for genuinely useful upsell and cross-sell opportunities and sources of new leads., • A quick learner - able to pick up product knowledge and systems rapidly., • Confident enough to engage with clients and prospects Experience in B2B account management, events, print, or technology would be fantastic. But if you haven't done everything listed here and yet have demonstrated that you're skilled, disciplined and motivated in your approach, we still want to hear from you. You’ll thrive here if you: • Have exceptional communication and relationship-building skills., • Can spot opportunities to up-sell, cross-sell and secure re-bookings., • Are organised, detail-oriented, and thrive in a deadline-driven environment., • Love working closely with customers and providing outstanding service., • Look for continuous improvement in your work methods., • Are genuinely excited by tech and enjoy learning about new solutions. Why join Conference Badges? • Opportunity to work with world-leading brands on amazing, varied, and impactful events., • Experience working in an innovative, unique, company - helping make events be more effective and sustainable, • Work with and learn from highly experienced sales people, • Competitive salary based on experience. £30k to £32k p.a. basic salary, with £40k-45k OTE including performance bonuses., • Hybrid working opportunity after 6 month training period. Up to 2 days pw remote working., • 22 days annual leave in addition to bank holidays, with bonus days added in year 2, 3 and 4., • Private medical insurance after 1 year., • Company pension., • Supportive and fun team environment—your ideas will directly shape the future of the company., • Ongoing professional development opportunities and training support. Location Kingston upon Thames (we are 5 minutes walk from Kingston station). This will initially be an office-based role, with part-time home-based working after the initial onboarding period. Interested? Send your CV and tell us why you're a great fit for our team. Top tip: Contacting us with a personal message about what you find most appealing about this role and why you're a great fit will help you stand out from the one-click applications.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

About the job Virtual Travel Customer Service. We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive c

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Security Engineer Opportunity – Southwest Region Salary: Up to £38,000 + Overtime & Bonuses £55K Benefits: Company Van (Personal Use), 25 Days Holiday + Bank Holidays, Pension, Life Assurance, Flexible Working Are you a skilled Security Engineer with a passion for safeguarding high-profile sites and delivering top-tier service? Our client—a leading provider of integrated security solutions—is seeking a proactive and reliable engineer to join their team in the Southwest. This is a fantastic opportunity to work on large-scale, high-end systems across a diverse client base. Security Engineer Role Overview As a Security Engineer, you’ll be responsible for fault diagnostics, planned preventative maintenance (PPM), and reactive out-of-hours support. You’ll play a key role in maintaining the integrity and safety of critical infrastructure, requiring a high level of vetting due to the sensitive nature of the sites. Security Engineer Key Responsibilities • Respond to service calls and complete updates via the helpdesk system, • Deliver courteous, efficient, and professional service at all times, • Maintain the company vehicle in good working order, • Support colleagues and contribute to a collaborative team environment, • Participate in the call-out rota, weekends only 1 in 6 weeks £300 stand by, • Uphold company standards and management systems, • Assist the Service Manager with additional duties as required Skills & Attributes • Methodical problem solver with strong analytical skills, • Confident communicator with excellent documentation ability, • Organised, reliable, and self-motivated, • Willing to learn and share knowledge, • Strong customer service and telephone manner, • Team-oriented with a proactive mindset Technical Expertise Essential: • Intruder Alarms - Must be able to faultfind and trouble shoot, • Access Control with Site Mustering Desirable: • Galaxy Alarms, Cortech GUI, CEM Access Control, • Synergy, Video Matrix Systems, IP Networks, • RAID Recording, Gate & Barrier first-line repairs What’s in It for You Our client offers a comprehensive benefits package designed to support your well-being and career growth: • Salary up to £38,000 + Overtime + Bonuses £55K annual take home, • 25 days holiday plus bank holidays, • Company Van (with personal use), • Remote & Hybrid Working Options, • Flexible Hours Around Core Schedule, • Health & Wellbeing Programme, • Life Assurance (4x Annual Salary), • 5% Matched Pension Scheme, • Holiday Carry-Over (Up to 5 Days), • Reward & Recognition Programme, • Long Service Awards Ready to take the next step in your security engineering career? Apply today to join a forward-thinking team committed to excellence and innovation

Manpower are currently seeking an interim Finance Business Partner, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 10 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £62,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company is now a standalone, independent, EUR 7.9 billion publicly listed company. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. JOB PURPOSE: Contract role to support the finance function as we transition through the next 10 months and exit the Uni.lever transfer service agreement. This is a high-profile role combining business partnering across the sales and marketing teams alongside being a key member of the project team. The project focus includes elements of testing, developing and post go live support for the new systems and processes. KEY RESPONSIBILITIES Business partner to both Customer Development and Marketing Teams. Support the Customer Teams analysing investment proposals to deliver the best data led decisions for the business. Develop the customer S&OP forecast - reviewing it against short and long-term customer targets and ambitions to identify areas where the team needs to focus. Highlight future performance concerns and opportunities and support in planning commercial activities required to remediate any gaps to target. Investment control of promotions, advertising budgets and innovation projects. Support the finance leadership team on period end closing and provide understanding and insight into performance. Project support reviewing global design and configuration decisions against Finance needs in Local review workshops. Coordinates with local Finance SMEs to gather inputs and validate the Day?2 target state for Finance GTM, including local applications, integrations, and customer/ supplier financial practices. Provides support during system integration testing, focusing on local Finance GTM scenarios. Leads and executes local UAT for Finance GTM processes, ensuring compliance with local requirements. Provides dedicated on-site support during go-live and cutover activities, ensuring a smooth transition to the new ERP system. Delivers ongoing support during the hyper care period, addressing user queries and escalating critical incidents. EXPERIENCE & SKILLS Qualified accountant or equivalent experience with experience of finance partnering Sales and or Marketing. Verbal and written communication skills to influence at all levels. Highly analytical, motivated, with excellent collaboration skills. Strong prioritisation and time management skills. Excellent knowledge of core finance business processes. Experienced in supporting testing and cutover readiness in operational finance contexts is desired. Experience consolidating inputs from GTM Finance and other finance SMEs to ensure compliance requirements are accurately represented. Comfortable working independently in fast paced commercial and project environment. Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers

Manpower are currently seeking an interim Finance Business Partner, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 10 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £62,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company is now a standalone, independent, EUR 7.9 billion publicly listed company. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. JOB PURPOSE: Contract role to support the finance function as we transition through the next 10 months and exit the Uni.lever transfer service agreement. This is a high-profile role combining business partnering across the sales and marketing teams alongside being a key member of the project team. The project focus includes elements of testing, developing and post go live support for the new systems and processes. KEY RESPONSIBILITIES Business partner to both Customer Development and Marketing Teams. Support the Customer Teams analysing investment proposals to deliver the best data led decisions for the business. Develop the customer S&OP forecast - reviewing it against short and long-term customer targets and ambitions to identify areas where the team needs to focus. Highlight future performance concerns and opportunities and support in planning commercial activities required to remediate any gaps to target. Investment control of promotions, advertising budgets and innovation projects. Support the finance leadership team on period end closing and provide understanding and insight into performance. Project support reviewing global design and configuration decisions against Finance needs in Local review workshops. Coordinates with local Finance SMEs to gather inputs and validate the Day?2 target state for Finance GTM, including local applications, integrations, and customer/ supplier financial practices. Provides support during system integration testing, focusing on local Finance GTM scenarios. Leads and executes local UAT for Finance GTM processes, ensuring compliance with local requirements. Provides dedicated on-site support during go-live and cutover activities, ensuring a smooth transition to the new ERP system. Delivers ongoing support during the hyper care period, addressing user queries and escalating critical incidents. EXPERIENCE & SKILLS Qualified accountant or equivalent experience with experience of finance partnering Sales and or Marketing. Verbal and written communication skills to influence at all levels. Highly analytical, motivated, with excellent collaboration skills. Strong prioritisation and time management skills. Excellent knowledge of core finance business processes. Experienced in supporting testing and cutover readiness in operational finance contexts is desired. Experience consolidating inputs from GTM Finance and other finance SMEs to ensure compliance requirements are accurately represented. Comfortable working independently in fast paced commercial and project environment. Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers. TPBN1_UKTJ

Class 2 HIAB Driver – High Wycombe We are currently recruiting for an experienced Class 2 HIAB Driver to join a well-established company within the building materials and construction supply sector based in High Wycombe. This is a great opportunity for a professional driver looking for a stable, long-term position. Salary: £38,(Apply online only) per year + performance bonus Location: High Wycombe Hours: Monday to Friday (Day shifts) Key Responsibilities Delivering building materials to construction sites and trade customers Operating a HIAB (lorry loader crane) to safely load and unload materials Carrying out daily vehicle checks and ensuring compliance with transport regulations Completing delivery paperwork and using handheld devices if required Providing a professional and reliable service to customers Requirements Valid Class 2 (Category C) Licence Valid HIAB / Lorry Loader certificate (remote preferred) Valid CPC and Digital Tachograph Card Previous HIAB driving experience is essential Good knowledge of health & safety procedures on construction sites Reliable, professional and customer-focused What’s on Offer £38,(Apply online only) annual salary Bonus scheme Monday to Friday work (no regular weekend work) Long-term opportunity with a growing company If you have the right background and are ready to start, apply today. INDWF