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Customer service specialist jobs in United Kingdom

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  • Part Time Degrees in HR & People Manager | Funding up to £14K
    Part Time Degrees in HR & People Manager | Funding up to £14K
    2 days ago
    £14000 yearly
    Part-time
    London

    Are you a "people person" stuck in a dead-end job? Lead the future of the workplace. We are currently recruiting ambitious individuals for our 2026 University Intake for BA (Hons) Human Resource Management. If you have experience dealing with people—whether in retail, customer service, or care—and want to move into a high-level management role, this is your opportunity. Live Vacancies Hear about real-life job opportunities from an array of vacancies across the country through our employment advisers. Earn While You Learn With study commitments of just two days a week, you can continue working while enhancing your qualifications, ensuring you don’t miss out on income as you build your future. Financial Incentive Receive up to £14,000 in financial support alongside employment opportunities, making it easier for you to focus on building your career. Real-World Experience Gain practical experience through potential paid work placements, giving you a head start in your chosen field with hands-on industry training. Why Choose Human Resource Management? HR is the backbone of every major company. This degree doesn’t just give you a certificate; it gives you the power to manage recruitment, employee wellbeing, and corporate strategy. Career Outcomes: HR Manager (£35k - £55k+) Recruitment Consultant Employee Relations Specialist Training & Development Manager Who Can Apply? Mature Students: Aged 21 or over (No A-Levels? No problem—we value your work experience). Residency: Must have lived in the UK/EU for the last 3 years with a valid settled status/passport. Communication: Strong English speaking and writing skills. Ambition: A desire to move into a professional corporate environment. How to Apply: Stop dreaming about a better career and start building one. Click APPLY now and one of our specialists will guide you through the UCAS and Student Finance application process from start to finish. Job Type: Part-time Application question(s): Are you 19 years old or above? Are you currently studying at University? Education: GCSE or equivalent (preferred) Work authorisation: United Kingdom (required) Work Location: In person

    No experience
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  • Sales Assistant (for Oral Pouch)
    Sales Assistant (for Oral Pouch)
    17 days ago
    £15 hourly
    Full-time
    London

    Job Title: Sales Assistant Location: Pouch Point (Retail Store), Holloway Road, London N7 Job Type: Part-Time / Full-Time About Us: Pouch Point is a specialist retail store focused on helping customers transition away from vaping and smoking through the use of oral pouches. We are committed to providing a supportive, informative, and customer-focused environment for individuals looking to make better lifestyle choices. Role Overview: As a Sales Assistant at Pouch Point, you will be the face of the store, delivering excellent customer service while educating customers on our range of oral pouch products. You will play a key role in supporting customers on their journey to quit smoking or vaping. Key Responsibilities: • Greet and assist customers in a friendly and professional manner, • Provide product knowledge and guidance on oral pouches and their benefits, • Support customers in choosing suitable products based on their needs, • Handle transactions accurately using the till system, • Maintain store cleanliness, organisation, and visual merchandising standards, • Monitor stock levels and assist with restocking shelves, • Stay up to date with product knowledge and industry trends, • Ensure compliance with age verification and relevant retail regulations, • Promote a positive and supportive in-store environment Requirements: • Previous retail or customer service experience preferred, • Strong communication and interpersonal skills, • A genuine interest in helping people quit smoking or vaping, • Ability to work in a fast-paced retail environment, • Reliable, punctual, and a team player, • Basic numeracy and cash handling skills, • Must meet legal age requirements for selling nicotine-related products Desirable: • Knowledge of nicotine alternatives or smoking cessation products, • Sales experience with targets or upselling, • Personal experience using oral pouches (advantageous for product understanding and customer guidance), • Living locally to Holloway Road, London (advantageous for convenience and flexibility) What We Offer: • Competitive hourly pay, • Staff training and product knowledge development, • Supportive team environment, • Opportunity to make a positive impact on customers’ lifestyle journeys

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  • Sales Associate
    Sales Associate
    23 days ago
    £1000–£8000 monthly
    Part-time
    London

    Goodwyn Services • Contract basis • Greater London, England, United Kingdom (Remote) Company Description At Goodwyn we pride ourselves in being the number one finance & asset investments specialists in the London Markets. Primarily in the London commercial & residential real estate industry. Role Description This is a contract, remote role for a Sales and Marketing Specialist located in Barnet. The candidate will be responsible for developing and managing sales strategies, building strong customer relationships, and overseeing sales operations. The role mainly involves engaging with potential clients, driving customer rapport, collaborating with business owners or high net worth individuals, and providing exceptional customer service to achieve company goals in providing finance in terms of bridge, mortgages & all other means of financing from real estate to cars, jets, yachts & anything else in the vehicle industry. The company also specialises in auction sales primarily in the London residential real estate & commercial property. Qualifications • Strong skills in Communication and Customer Service to engage with clients effectively, • Experience in Sales and Sales Management to develop strategies and drive revenue, • Ability to create and execute Training initiatives to support team development, • Proven ability to meet targets and manage client relationships, • Effective team collaboration and organisational skills, • Remarkable in person communicator skills with charism in solving problems and helping business owners, property owners, high end investors or small time ones achieve personal goals., • A "can can do" attitude with relentless focus on sales progressions

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  • Lettings and Airbnb Specialist
    Lettings and Airbnb Specialist
    28 days ago
    £1800–£2000 monthly
    Full-time
    Croydon

    Lettings and Airbnb Specialist Klick Capital - Family-owned property development and rent-to-rent business Job Type: Full-time Job Summary: We're looking for a self-motivated individual to join our team to manage our portfolio of properties on online platforms, including Airbnb. You'll be responsible for letting properties, setting up and optimizing listings, and ensuring high occupancy rates. Experience with credit checks and tenant screening a must. Key Responsibilities • Manage and optimize property listings on online platforms (e.g. Airbnb, (Zoopla), • Handle enquiries, viewings, and bookings, • Conduct credit checks and tenant screening, • Prepare and manage rental agreements, • Coordinate with owners and service providers, • Monitor and respond to online reviews, • Identify opportunities to increase revenue and occupancy Requirements: • Experience with online letting platforms and Airbnb Zoopla, OpenRent, • Experience with credit checks and tenant screening, • Good communication and customer service skills, • Self-motivated and able to work independently, • Basic knowledge of property management and rental regulations What We Offer • Competitive salary and benefits package, • Opportunity to work with a growing family-owned business, • Training and support to develop your skills If you're a motivated and experienced individual looking for a new challenge, send your CV

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  • Senior Customer Service Advisor
    Senior Customer Service Advisor
    2 months ago
    £50000–£60000 yearly
    Full-time
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

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  • Barista / Sales Assistant
    Barista / Sales Assistant
    2 months ago
    £12.3–£13.5 hourly
    Full-time
    London

    Retail Sales Assistant & Tea Bar Specialist Camden Tea Bar – Camden Market, London Full-time and Part-time Positions Available Camden Tea Bar is a highly respected independent tea shop and tea bar in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. We specialise in loose-leaf teas from around the world, and we also serve freshly prepared teas, matcha, and coffees to takeaway customers. Our reputation is built on both the quality of our drinks and the exceptional customer experience provided by our team. We are looking for reliable, professional individuals to join our team in a role combining specialist retail and barista-style drink preparation. This is a customer-focused role suited to someone who takes pride in their work and is looking for a stable, long-term position with opportunities to grow. The Role: You will be responsible for both preparing drinks and helping customers discover and purchase teas and accessories. Your responsibilities will include: Drink preparation (barista-style service): • Preparing loose-leaf teas, matcha, and tea-based drinks to a consistently high standard, • Preparing coffees and other hot drinks, • Working efficiently during busy periods while maintaining quality, • Greeting every customer warmly and professionally, • Helping customers choose teas based on their tastes and preferences, • Building strong knowledge of our teas and products through training, • Providing a welcoming, engaging, and informative experience, • Handling sales transactions accurately Shop standards and responsibility: • Maintaining excellent cleanliness and presentation, • Restocking products and maintaining displays, • Taking pride in the appearance and smooth running of the shop What We’re Looking For: We are looking for people who genuinely care about customer experience and quality. The ideal candidate will be: • Friendly, confident, and professional with customers, • Reliable, punctual, and responsible, • Calm and efficient in a busy environment, • Interested in developing specialist tea and drink knowledge, • Looking for a long-term role with stability and progression Experience preferred: • Barista experience OR hospitality experience, • Retail experience OR strong customer-facing experience Training and Development: You will receive structured training to develop: • Specialist tea knowledge, • Drink preparation skills, • Customer service and communication skills, • Professional retail standards Our team are trained to provide both excellent drinks and expert customer guidance. Growth & Progression Opportunities: Camden Tea Bar is an expanding independent business, and we are committed to promoting from within. There will be opportunities to progress into roles such as: • Senior Tea Bar Specialist, • Supervisor, • Assistant Manager, • Management roles in future locations We are looking for people who want to grow with the business long term. Who This Role Is Ideal For: This role is ideal for someone who has worked as a: • Barista, • Café assistant, • Hospitality professional

    Immediate start!
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  • Carpet Cleaning Subcontractor
    Carpet Cleaning Subcontractor
    25 days ago
    Full-time
    Borehamwood

    Carpet Cleaning Technician (Self-Employed) – Training & Vehicle Provided Please send your CV and contact number when applying. £700 – £1200 per week (self-employed, depending on jobs completed) Prolux Cleaning is looking for reliable self-employed subcontractors to join our mobile carpet and upholstery cleaning team covering London and surrounding areas. This is a field-based role visiting residential and commercial customers and providing professional deep cleaning services using commercial equipment. No experience in carpet cleaning? Full training will be provided before you start. What we provide • Full professional training before starting work, • Company vehicle provided, • Professional carpet cleaning machines and equipment, • Cleaning chemicals and tools, • Regular cleaning jobs across London, • Flexible self-employed work, • Long-term opportunity with an established cleaning company, • Subcontractor agreement provided before starting work Services you will provide • Carpet cleaning, • Rug cleaning, • Upholstery cleaning, • Mattress cleaning, • Curtain cleaning, • Car interior cleaning All services are carried out using professional hot water extraction machines and specialist cleaning solutions. Requirements • UTR number (self-employed), • National Insurance Number, • Right to work in the UK, • Valid UK driving licence, • Basic English communication, • Reliable and professional attitude, • Willing to sign a subcontractor agreement Experience in carpet or upholstery cleaning is helpful, but not essential, as full training will be provided. Application To apply, please send: • Your CV or a short description of your work experience, • Photos of previous cleaning work (if available), • Confirmation that you have a UTR number and UK driving licence About Prolux Cleaning Prolux Cleaning is a professional cleaning company specialising in carpet, upholstery and deep cleaning services. We have been providing mobile cleaning services across London for many years, working with residential and commercial clients and delivering high-quality results.

    No experience
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  • Freelance Seamstress / Tailor / Alterations Specialist
    Freelance Seamstress / Tailor / Alterations Specialist
    2 months ago
    £15–£45 hourly
    Part-time
    London

    We have founded StitchPro, a UK-based company connecting skilled sewing and tailoring professionals with customers looking for alterations, repairs, bespoke clothing and wedding dress services. We’re expanding across the UK and are looking for experienced freelance tailors and seamstresses to work with us on an ongoing basis. This is not a one-off project — we will be sending regular local enquiries and jobs to professionals in their area. If you’re reliable, skilled, and want consistent work without spending time on marketing or finding clients, this could be a great fit. What you’ll be doing • Handling clothing alterations and repairs, • Tailoring garments to customer measurements, • Bridal and occasion wear adjustments (if experienced), • Communicating directly with customers, • Managing your own schedule and availability, • Delivering high-quality, professional workmanship What we provide • Regular customer enquiries and bookings, • Flexible work – accept only the jobs you want, • No subscriptions or monthly fees, • You set your own pricing, • You keep 100% of what you charge, • Long-term ongoing opportunity Customers pay StitchPro a small service fee — you receive your full rate. Ideal candidate • Experienced seamstress, tailor or dressmaker, • Own sewing equipment/workspace, • Professional and reliable, • Good communication skills, • Comfortable working independently, • UK-based Experience with bridal or bespoke work is a plus. How to apply Please reply with: • Your location, • Your experience/specialism, • Types of work you prefer (alterations, bridal, bespoke, etc.), • Photos or examples if available We’re onboarding a limited number of professionals per area to ensure consistent work.

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  • Retail Sales Assistant
    Retail Sales Assistant
    2 months ago
    £12.21–£13.5 hourly
    Full-time
    London

    Camden Tea Bar – Camden Market, London Full-time and Part-time Positions Available Camden Tea Bar is a highly respected independent tea specialist located in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. Our reputation has been built over many years by a team of professional, knowledgeable, and genuinely customer-focused staff. Customers regularly return not just for our teas, but for the quality of service, conversation, and expertise they receive. We are now strengthening our team and are looking for reliable, professional individuals who are seeking a stable, long-term role within a respected independent business, with opportunities to grow as the business expands. This role is suited to someone who takes pride in their work, values customer relationships, and wants to develop specialist product knowledge. The Role: This is a customer-focused specialist retail role. Your primary responsibility is to create a welcoming, professional, and engaging experience for every customer. You will: • Welcome customers warmly and professionally, • Build genuine rapport and guide customers to suitable teas, • Develop strong knowledge of our teas and products through structured training, • Prepare and serve teas to a consistently high standard, • Maintain excellent shop presentation and organisation, • Handle sales, stock, and daily shop responsibilities with care and accuracy Who This Role Is Best Suited For: We are looking for individuals who are seeking a long-term, stable position, not a temporary or short-term role. The ideal candidate will be: • Professional, reliable, and consistent, • Naturally friendly and confident with customers, • Calm, mature, and responsible, • Genuinely interested in developing product knowledge and expertise, • Someone who takes pride in doing their job well, • Specialty retail, • Hospitality, • Independent shops, • Cafés or coffee shops, • Customer-focused environments Minimum 2 years of customer-facing experience preferred. Tea knowledge is not required initially. Full training will be provided. Training and Development: We provide structured, ongoing training to help you develop specialist tea knowledge and confidence in guiding customers. Our team are trusted advisors to customers, not just sales assistants. You will develop valuable skills in: • Customer engagement and communication, • Specialist product knowledge, • Professional retail standards, • Responsibility and ownership within the business Growth & Long-Term Opportunities: We are an expanding independent business and are committed to promoting from within. As the business grows, there will be opportunities to progress into roles such as: • Senior Tearista, • Supervisor, • Assistant Manager, • Management roles in future locations We are looking for individuals who want to be part of that journey. Our Expectations: Our reputation is built on consistency, professionalism, and care. Every team member is expected to: • Take pride in their work, • Maintain high standards of professionalism, • Contribute positively to the team environment Why Work at Camden Tea Bar: • Join a highly respected, established independent business, • Stable, long-term role with progression opportunities, • Structured training and specialist knowledge development, • Supportive and professional working environment, • Be part of a business with an exceptional reputation

    Immediate start!
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