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We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service. Onsite IT Technician Term Time £20,621.93 Birmingham Based We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service. This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field. This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle. What you will be doing • Provide scheduled technical maintenance and support for ICT to a set of schools., • Involvement in larger installations in schools in line with documented project plans., • Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations., • Research and to document development projects and procedures for the team in line with strategic objectives for the business. What we are looking for • Strong customer service skills, • An interest in IT and a career in this area, • Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential, • Happy to work term time only, • Full UK licence with access to own vehicle About Entrust Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England. What's in it for you? • A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93), • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice, • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more, • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology, • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team -

Organization: Elizabeth School of London Position: Student Success Tutor Salary Range: £28,000 Per Annum Employment Type: Full-time Location: On-Site, Elizabeth School of London, Birmingham, UK Working Hours: Monday to Friday, 9am to 5pm (Flexible hours including evening cover if required) & Wednesday to Sunday, 9am to 5pm (Flexible hours including evenings and weekends) About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

About The Role Let’s grow together! A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Senior OutSystems Developer l o oking for an opportunity to grow in a friendly environment, we’re looking for you! We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together … Purpose of the role Design, develop and implement systems to enhance and support the business. Responsibility for systems analysis, design and build of the proposed solution and for ensuring successful development to produce an effective IT service. Duties And Responsibilities • Analysing and designing software solutions which most effectively meet the requirements of the business, • Take responsibility for development of user stories, • Deliver agreed artefacts to support understanding and supportability of your deliverables, • Consistently develop high quality software to committed dates, • Develop unit tests that ensure the delivered component will meet its agreed objectives, • Work closely with the agile team to develop to agreed acceptance criteria, • Maintain and apply an in depth understanding of current systems to develop practical business solutions disseminating knowledge and best practice to colleagues, • Contribute to the development and continuous improvement of technical standards for use by the team and/or department as a whole to promote the quality and effectiveness of IT Solutions, • Identify issues or problems which may jeopardise project deadlines or compromise the solution required and highlight/escalate any issues or concerns your Delivery Manager, • Providing technical assistance to resolve immediate project/service issues, • Contributing to projects in a range of different areas as required e.g. resolving design issues, analysing test feedback, QA, • Contribute to Agile ceremonies, • Ensure all tracking tools are kept up to date on a daily basis Skills About You • Strong written, oral, and interpersonal communication skills, • Highly self motivated, • Keen attention to detail, • Ability to perform functional analysis and design for projects including impact analysis on existing systems for any proposed solutions, • Flexible and able to multi task, • Ability to effectively prioritise and work under pressure to deliver quality solutions, • Excellent analytic and problem solving skills, • Ability and willingness to provide technical leadership, • Ability and willingness to learn new technical skills and apply them effectively, • Strong customer focus and team working skills, • Strong Outsystems development experience Qualifications And Experience Must be a proven experienced Outsystems developer, working in a similar role. Working hours Working Monday to Friday 8:30am to 5.00pm with one hour for lunch -hybrid role. Even if you don’t meet all the criteria, we encourage you to apply. At Paragon, we value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply. Further information on the role can be found in the Purpose and Performance Profile (PPP), which is downloadable on this page. Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship. Inclusion As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team. About Us What can we offer you? • Generous Holiday Allowance: Starting from 27 days and climbing to 30, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave, • Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate, • Profit Related Pay: We share some of our annual profit with our eligible employees, • Pension Plan: We contribute up to 10% of your annual salary towards your pension, • Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment, • Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more, • Volunteering Day: Contribute to causes you care about with one volunteering day per year, • Life Assurance and Personal Accident Cover Be flexible We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home. Be yourself As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business. Be heard We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future. Be well We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services. Be better We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.

Job Title: Domestic Abuse Support Worker Head Office Location: Brindley Place, Birmingham Job Location: Walsall Salary - £13.16 per hour Contract type - Permanent Working hours - Full Time 35 hours per week About the role To provide support to Children and families, male and female victims, within our domestic abuse safe accommodation services in Walsall, with an element travel to other safe accommodation within the Walsall area. Working with and responsible for a case load of clients. Carry out needs and risk assessment and produce support plans with the clients Regularly assessing risk and safety planning. Working closely with local and national partner agencies. Working on a rota basis including evening shift and weekend shifts. This support is specifically around Domestic Abuse, Forced Marriage, Honour based violence and Female Genital Mutilation on an individual basis, using a person-centred, trauma informed approach that focuses on helping them to maintain a tenancy and move towards independent living. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Experience of providing housing related support and/or working with victims of domestic abuse (or other specialist knowledge of domestic abuse services). Able to deal with complex cases. Ability to produce monitoring information. Work at pace, be proactive and use your own initiative You will be flexible and adaptable in being able to meet the needs of our clients Ability to deal with a demanding workload and to prioritise effectively whilst maintaining attention to detail Responding in line with GSA policies and procedures including implementing safeguarding processes and MARAC referrals Experience of and ability to use Microsoft Office Word, Excel and Outlook to an intermediate standard Have a current driver`s license and access to a vehicle This post is open to Female applicants, due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement).We are striving to be an Equal Opportunities Employer and all employees are expected to actively support Equal Opportunities Policies. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: • We believe our customer is everything, • We are one team, • We are supportive and caring, • We are business-minded for social purpose Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: • Trust based flexible working and supportive and friendly teams, • 20 days annual holiday entitlement, increasing to 22 days, • Opportunity to buy or sell annual leave, • A defined contribution pension scheme GSA matches up to 6% contributions, • We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support., • Access to Blue Light discount card membership, • Confidential Employee Assistance Programme (EAP)., • Cycle to work Scheme, • Eligible for occupational sick pay All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Job Description Crawford has the largest team of dedicated Liability adjusters in the UK, located at 12 self-contained offices, in most cases less than an hour from any loss. Through our innovative combination of desk adjusting, self-service technologies, on-demand field services and specialist services, Crawford can provide quality services with efficiency and scale that’s unmatched by anyone else. Responsibilities We’ll assign you with your own caseload of Liability claims, ranging from Employers Liability, Personal Liability through to Commercial based claims varying in value. You’ll also work in partnership with an assigned Liability Adjuster on more complex claims, managing client instructions as swiftly as possible through the process to ensure great client relationships built around trust, respect and speedy resolution. You’ll need to gather all relevant evidence and understand full details of policy cover, ensuing the customer is aware of liability with the ability to explain this in a non-technical and non bias approach. Negotiation of settlement and managing pushbacks to swift resolution will be key to your success, as will liaising with any third parties involved with the claim. This is a truly rewarding role with scope to develop into a field based Adjuster. With additional study support and career development opportunities available to you. Qualifications We’re on the search for Talent: Candidates within the claims arena that enjoy the satisfaction of helping customer and client in providing a first class claims service. You’ll ideally have some Liability claims exposure, however applications are very welcome from strong candidates with different claims backgrounds too. Additionally, We’d Like You To Have • An insurance qualification such as CII or equivalent, although study support is available, • Experience of end to end caseload management, • Be able to prioritise claims, acting upon instruction and SLA’s and be comfortable in a KPI target environment, • Able to demonstrate knowledge and/or awareness of FSA procedures and the TCF initiative., • Maintain awareness of Business Continuity programme and role within it., • Excellent customer service, organisational & communication skills.

Recruiter: Djoice Silva Hiring Manager: Laura O'Connor (TDKO11 R) This role will be based in Birmingham - Hybrid working - 3 days in the office. At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. About This Role – Site Reliability Engineering Specialist – Global BTI Professionals were established as a progressive step toward the convergence of multiple domains across BT. We pride ourselves on delivering expert third line support to an extensive range of services; ensuring the required levels of availability are maintained. The team are widely recognised for getting things done, while making transformational improvements along the way. We do this by ensuring we have the right people to achieve our high ambitions. We are seeking a driven technical leader to join the unit. This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies, so a desire to learn is equally as valuable as experience. What You’ll Be Doing • Network Delivery: Support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines., • Network Monitoring: Configure, maintain, and monitor systems and network infrastructure to ensure optimal health, performance, and reliability., • Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner., • Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure., • Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies., • Customer Focus: Be a technical expert who understands the end-to-end journey of our customers., • Growth and Development: As a technically talented expert you should enhance the brand of the team and support those around you to be accountable and perform at their best. You'll Have The Following Skills & Experience You must have • Experience in an ISP Environment: Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks., • Sysadmin/Server Management: Strong skills in system administration, server management, and compute resources with experience in deploying and managing containerised applications using orchestration tools such as Kubernetes., • Technical Proficiency: Strong understanding of network architecture, design, and implementation., • Monitoring and Logging Solutions: Familiarity with monitoring and logging solutions such as Elastic search, Apache Kafka, and Prometheus., • Programming Proficiency: Proficiency in at least one programming language, such as Python, Ansible or Go., • Growth Mindset: Self-driven attitude towards learning new skills and aiding the development of others. Desired • Network Fundamentals: In-depth knowledge of network protocols, including BGP, IS-IS, and others., • Vendor Hardware Expertise: Hands-on experience with hardware from leading vendors such as Cisco, Juniper, and Nokia., • Continuous Application Deployments: Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers. Benefits • Competitive salary, • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • 25 days annual leave (not including bank holidays), increasing with service, • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan, • World-class training and development opportunities, • Option to join BT Shares Saving schemes, • Discounted broadband, mobile and TV packages, • Access to 100’s of retail discounts including the BT shop, • On call allowances and overtime With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1 -2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Service Engineer Hybrid – UK Travel £45,000 + Car + Bonus T2M Resourcing are supporting a specialist engineering business to recruit a new Service Engineer to complete both service and maintenance as well as installation and commissioning of industrial machinery. This will cover a broad multi-discipline engineering requirement of electrical, mechanical, hydraulic, pneumatic, and PLC software knowledge. Working with manufacturing clients across the UK, they have a strong reputation for delivering a high level of service to ensure client sites can run successfully. The Service Engineer role will support a range of customers across automotive, aerospace, and power generation sectors. Key duties of a Service Engineer: • Installation and commissioning of new equipment on site for customers., • Service, maintenance, and repair of existing machinery., • Representing the business to customers and providing advice/support., • Submitting reports and documentation on service visits., • Ensuring spares and tools are maintained at appropriate levels., • Carrying out all work in line with business and customer H&S. Requirements to be successful as a Service Engineer: • Servicing and maintenance experience of electrical, mechanical, hydraulic, pneumatic, and PLC software issues., • Proven in delivering installation and commissioning of industrial machinery., • Previously attended customer sites or worked in automotive/aerospace facilities., • Full UK Driving License, • Clear and confident when communicating with customers and colleagues., • Strong problem solving skills., • A true professional and able to represent a business as an excellence champion. This will be a hybrid role with travel to customer sites regularly as well as the Headquarters in Warwick. A full UK driving license is essential for this position. Due to a high number of applicants, we cannot guarantee a response to all candidates; if you have not heard within 14 days then unfortunately you have not been successful.

About The Role Are you ready to take on a dynamic role where you can drive profitable business growth within a defined key account base? At Arco, we are seeking a talented and experienced National Account Manager to join our team and play a crucial role in delivering exceptional service while maximizing revenue. As a National Account Manager, you will take ownership of a portfolio of corporate, high value accounts, with a focus on delivering budgeting, creating detailed account plans, and fostering strong relationships with both internal and external stakeholders to maximise revenue and profitable growth across your accounts. As customer sites will be spread across the UK, we are open on the home UK location of the new National Account Manager due to the nature of needing to travel in the role. Key responsibilities: • Completing a detailed account plan for each customer and orchestrate input from all internal and external stakeholders to ensure maximum effectiveness, • Using Account plans deliver a best-in-class service proposition for each customer ensuring the focus is on revenue generating activity, • Developing strong customer relationships with multiple contacts in each customer to maximise delivery of the full Arco proposition and expose all customers to the full Arco proposition, • Defining and executing the business sales strategy in order to deliver profitable growth and maximum return from each customer, • Effective utilisation of sales methodology to prospect for and successfully acquire new, defined business opportunities, • Driving your personal development plan in order to be an expert with our strategic accounts, and knowledgeable in your sector On top of working for the UK’s leading integrated health and safety experts, you’ll also receive: • A competitive starting salary plus uncapped commission and car/ car allowance, • 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year, • 2 fully paid Community Volunteering days every year, • An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme, • A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products, • Free, 24-hour access to our Employee Assistance Programme, • Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs, • Access to our Learning Management System, to support your personal and career development, • Long-term service awards – we’re proud to have employees who have worked for us for 40 years The ideal National Account Manager will be/have: • A proven track record in national account management, sales and profit generation, • Excellent negotiation skills, comfortable in dealing with complex corporate accounts, • Strong understanding of the drivers of key account relationships and proven ability to demonstrate value added propositions, • A comprehensive knowledge of market and competition, • Ability to analyse detailed sales and P&L data to inform sales strategy, utilising all available sales and reporting tools, • Excellent presentation skills to be able to present the benefits and services of Arco to a large audience, • Proven track record in delivering results through matrix management, • High situational awareness in order to adapt sales methodology (i.e. Challenger Sales), • Excellent knowledge of Arco products, services, customers and suppliers About Us With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together. Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.

___What We'll Bring We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring We’re looking for a Customer Service Incident Coordinator (Greek Speaking) to join our growing Sontiq team. Day To Day You’ll Be • Screen and interview clients by telephone to compile information regarding breach/fraud and/or identity theft, • Examine and analyse information to determine the severity of the fraud, breach and/or identity theft, • Exercises independent judgment in setting priorities to ensure that deadlines and due dates are met, • Provide professional and courteous customer service and expert assistance to clients and victims of a breach/fraud and/or identity theft, • Manage customer and client expectations, • Act as point of contact for customer, client and internal experts, • Gather, assemble and preserve facts, statements or affidavits and other evidence for use in breach remediation and resolving fraud and identity theft issues and claims, • Prepare letters, initiate telephone communications and acts as a liaison to creditor, law enforcement and government agencies, • Communicate clearly to customer the services and support offered, • Consults with potential and existing clients on breach incidents to determine if remediation is necessary and the requirements of the remediation., • Escalates and refers any incidents that require assistance from other internal departments, coordinates the discussions, meetings and updates Administrative • Identify, report, and articulate on current trends and unique client or customer situations to both internal and external parties, • Maintain current knowledge of all new laws and regulations pertaining to breach and identity theft, • Prepares written proposals for breach services that fit the situation, • Participates in project plan schedule development, monitoring and reporting, • Directs document and data transfers between company and clients, • Manage mailings: scrubbing data, producing letters, obtaining client approval and coordinating the delivery to mailing service, • Ensures timely communication to internal team members, clients and other 3rd parties such as client’s counsel, • Records and details relevant case notes into database with strong attention to detail and accuracy of information in a timely manner, • Ensures the closure of all resolved and confirmed Incident records and final report to the client /customer, • Accountable for the overall breach/fraud incident process efficiency and effectiveness, • If applicable, language translation for correspondence, reports , training documents, other internal documents as necessary, • If applicable, live Language interpretation between clients and internal departments regarding sales support, client training and incident management support calls with Forensic and Privacy experts Essential Skills & Experience • Must be fluent in Greek and English (Written and Verbal), • Experience in Customer Service Impact You'll Make What’s In It For you? At TransUnion you will be joining a friendly, forward thinking global business. Benefits As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: • 26 days’ annual leave + bank holidays (increasing with service), • Global paid wellness days off + a bonus day off to celebrate your birthday, • A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan, • Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools, • Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion – a Place To Grow If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility At TU We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you. Additional Support At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find Out More About Life At TU UK This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job Title Specialist I, Customer Support Operations

We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. Future's Technology department has been instrumental in the company's success over recent years and is vital to Future's continued growth and disruption of the digital publishing industry. As part of the strategy around GoCompare's acquisition by Future, we're putting in a technology roadmap for re-platforming our domain around an API-first, cloud-based serverless architecture to become the leading PCW service. As part of this, we are looking to Re-engineer our Salesforce Marketing Cloud Technical approach to drive optimization and reuse. What You'll Be Doing The Senior Salesforce Marketing Cloud Engineer will play a critical role in developing marketing solutions that enhance our customer interactions and drive business growth. This senior position requires a combination of strategic planning and technical expertise to ensure the effective deployment and optimization of our Salesforce Marketing Cloud environment. Reporting to the Salesforce Automation Manager, you will define the technical specification of new features and services, and ensure that the team maintains and improves the existing codebase. You will ensure changes are scalable, tested, and developed following best practices. Working closely with Engineering, Product and CRM teams you will ensure that all campaigns, channels and products integrate reliably. You will also expect to mentor engineers, junior/graduate engineers & trainee engineers, contributing to their growth and knowledge, and review their code. Your opinion matters within your role - your peers will look to you as a key player within the team. You will be expected to make key decisions that are in line with the technical roadmap & replatform, and be able to explain to other members of the wider team (both technical and non-technical) to support your decisions. Experience That Will Put You Ahead Of The Curve • Possess a deep understanding of SFMC's data architecture and contact mappings, • Advanced SQL and Data Modeling: Beyond basic SQL, ability to perform complex queries and create sophisticated data models and audiences, • 5+ years of hands on experience working in an implementation facing environment delivering enterprise level solutions, • Proficiency in AMPscript and SSJS: Skills in Salesforce Marketing Cloud's scripting languages to customise data handling and user experiences dynamically, • Integration Expertise: Experience with integrating SFMC (Marketing cloud connect) with other Salesforce clouds (like Sales Cloud and Service Cloud) and external systems via API and SFTP protocols, • Experience of HTML/CSS and JavaScript: For creating personalised and responsive email templates and cloud pages, • A solid understanding of customer relationship management (CRM) and web based channels, • Some knowledge of GDPR data governance policies and handling of PII data, • Experience working with data views What's in it for you The expected range for this role is £60,000- £65,000 This is a UK, Remote-based role • Plus more great perks, which include;, • Uncapped leave, because we trust you to manage your workload and time, • When we hit our targets, enjoy a share of our profits with a bonus, • Refer a friend and get rewarded when they join Future, • Well-being support with access to our Colleague Assistant Programmes, • Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 Who Are We... We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Technical Delivery Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Luke Byrne Career Grade: D Internal Closing Date: 2nd Jan 2025 Locations: Birmingham, London or Ipswich Why this job matters The purpose of the Technical Delivery role is to lead the development and delivery the products used by our customers by owning and delivering product development from design through to live implementation based on our customers ever changing requirements in a dynamic and ever evolving market. This includes the need to support release train activities, coordinating across squads and stakeholders to align code and any associated dependencies as part of a release plan. RTE ensures that once a plan is agreed that we execute on it in terms of delivering features into environments at the right time to enable the delivery pipeline from development through to live What you’ll be doing The purpose of the Technical Delivery Manager role is to deliver either standalone projects or sub-projects of larger programmes.Specifically, this role is accountable for: • Owns and delivers Technical Projects from requirements through to live implementation. • Designs and drives improved working processes for efficient live deployment.• Deliver requirements by ensuring production of robust and achievable delivery plans. • Manages technical delivery change control at a project and programme level. • Ensuring the scope of delivery is understood, including systems and networks where necessary and that the solution meets the business need and that plans are comprehensive and are achieved. • Ensuring that all impacted teams understand, engage and commit to deliver plans. • Identifying prerequisites to network deliveries and ensure that they are delivered. • Ensuring that platforms/components can commit to delivery commitments. • Track and manage project finances. • Identifying when deliveries are at risk and take corrective action to resolve and risk management including communicating with senior managers and stakeholders. • Track and monitor development testing and status of features through to release.• Ability to manage and co-ordinate across multiple delivery managers Skills and Experience • Strong communications skills, able to forge strong relationships with peer-level designers, platform managers, developers, engineering, planning and operations managers to explain and drive technology change through the lifecycle. • Supporting senior managers and directors in Networks, Digital and the CFUs on change and adoption of best practice.• Ability to work with stakeholders to ensure the proposed solution is affordable, deliverable and delivers the required business outcomes.• Project management skills to deliver business benefit in a timely way by focusing on must do capability and delivering effective end to end solutions.• Issue & Risk Management & change control • Innovating to exceed Time, Cost, Quality measures / sharing best practice.• Experienced in technology delivery of large-scale projects and Agile delivery practices.• Leadership skills to lead and motivate the team to deliver excellent results and maintain #1Networks.• Experience in solving problems that arise from the interaction of multiple components and usually are complex and unknown. Experience you would be expected to haveMandatory• Expertise in large scale technical delivery projects• decision-making, problem-solving, joint-planning – all informed by Customer Experience and cost/time trade-offs• Stakeholder management - team-working across Networks, Digital & CFUs• track-record of leading matrix teams through change and develop a challenging and supportive team culture.• Issue & Risk Management – active management through applying appropriate risk management strategies for both delivery and business risks• Understanding and experience of managing budgets and financial reporting.Preferred• Agile Methodologies experience Benefits • 10% on target bonus• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.• 25 days annual leave (not including bank holidays), increasing with service• 24/7 private virtual GP appointments for UK colleagues• 2 weeks carer’s leave • World-class training and development opportunities• Option to join BT Shares Saving schemes About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Asset ManagerJob Description Asset Manager Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key ResponsibilitiesProduct Catalogue & Asset Management • Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data., • Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets., • Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.Obsolescence and Configuration Processes, • Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures., • Identify and manage risks relating to asset end-of-life and end-of-support., • Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant., • Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.Network Configuration Management, • Maintaining repository, for network, device and software configurations, • Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets, • Manage discrepancies between Data and installed configuration, • Establish process with Provisioning Team for using and recording gold configurations, • Track configuration changes on Network AssetsInformation Governance and Data Quality, • Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency., • Implement data quality routines, metrics, and controls to proactively identify and resolve data issues., • Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly., • Ensure data management processes meet governance standards and audit requirements.Analytics and Reporting, • Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status., • Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility., • Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.Stakeholder Engagement and Continuous Improvement, • Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM., • Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards., • Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework., • Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.Skills, Knowledge and Experience, • Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects., • Data Quality Strong background in data validation, profiling, and data governance., • Analytics Capable of creating visual reports and insights in Qlik Sense (or similar BI tools)., • Stakeholder Management Proven ability to work cross-functionally across business, technology, and supplier teams., • Domain Experience Telecommunications, transport infrastructure, or technology environment preferred., • Certifications (Desirable) ITIL Foundation, Data Management, or Information Governance qualification.Personal Attributes, • Analytical and detail-oriented, with strong documentation skills., • Self-starter capable of working independently and managing priorities., • Strong communicator, able to engage and influence technical and business stakeholders., • Able to work under pressure and deliver to tight deadlines., • Committed to continuous improvement and maintaining data excellence.What do we offer:, • 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Car Allowance, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. xwzovoh Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Asset ManagerJob Description Asset Manager Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key ResponsibilitiesProduct Catalogue & Asset Management • Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data., • Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets., • Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.Obsolescence and Configuration Processes, • Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures., • Identify and manage risks relating to asset end-of-life and end-of-support., • Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant., • Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.Network Configuration Management, • Maintaining repository, for network, device and software configurations, • Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets, • Manage discrepancies between Data and installed configuration, • Establish process with Provisioning Team for using and recording gold configurations, • Track configuration changes on Network AssetsInformation Governance and Data Quality, • Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency., • Implement data quality routines, metrics, and controls to proactively identify and resolve data issues., • Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly., • Ensure data management processes meet governance standards and audit requirements.Analytics and Reporting, • Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status., • Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility., • Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.Stakeholder Engagement and Continuous Improvement, • Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM., • Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards., • Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework., • Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.Skills, Knowledge and Experience, • Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects., • Data Quality Strong background in data validation, profiling, and data governance., • Analytics Capable of creating visual reports and insights in Qlik Sense (or similar BI tools)., • Stakeholder Management Proven ability to work cross-functionally across business, technology, and supplier teams., • Domain Experience Telecommunications, transport infrastructure, or technology environment preferred., • Certifications (Desirable) ITIL Foundation, Data Management, or Information Governance qualification.Personal Attributes, • Analytical and detail-oriented, with strong documentation skills., • Self-starter capable of working independently and managing priorities., • Strong communicator, able to engage and influence technical and business stakeholders., • Able to work under pressure and deliver to tight deadlines., • Committed to continuous improvement and maintaining data excellence.What do we offer:, • 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Car Allowance, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. xwzovoh Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Asset ManagerJob Description Asset Manager Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key ResponsibilitiesProduct Catalogue & Asset Management • Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data., • Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets., • Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.Obsolescence and Configuration Processes, • Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures., • Identify and manage risks relating to asset end-of-life and end-of-support., • Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant., • Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.Network Configuration Management, • Maintaining repository, for network, device and software configurations, • Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets, • Manage discrepancies between Data and installed configuration, • Establish process with Provisioning Team for using and recording gold configurations, • Track configuration changes on Network AssetsInformation Governance and Data Quality, • Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency., • Implement data quality routines, metrics, and controls to proactively identify and resolve data issues., • Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly., • Ensure data management processes meet governance standards and audit requirements.Analytics and Reporting, • Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status., • Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility., • Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.Stakeholder Engagement and Continuous Improvement, • Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM., • Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards., • Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework., • Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.Skills, Knowledge and Experience, • Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects., • Data Quality Strong background in data validation, profiling, and data governance., • Analytics Capable of creating visual reports and insights in Qlik Sense (or similar BI tools)., • Stakeholder Management Proven ability to work cross-functionally across business, technology, and supplier teams., • Domain Experience Telecommunications, transport infrastructure, or technology environment preferred., • Certifications (Desirable) ITIL Foundation, Data Management, or Information Governance qualification.Personal Attributes, • Analytical and detail-oriented, with strong documentation skills., • Self-starter capable of working independently and managing priorities., • Strong communicator, able to engage and influence technical and business stakeholders., • Able to work under pressure and deliver to tight deadlines., • Committed to continuous improvement and maintaining data excellence.What do we offer:, • 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Car Allowance, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. xwzovoh Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Asset ManagerJob Description Asset Manager Are you the right applicant for this opportunity Find out by reading through the role overview below. Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key ResponsibilitiesProduct Catalogue & Asset Management • Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data., • Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets., • Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.Obsolescence and Configuration Processes, • Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures., • Identify and manage risks relating to asset end-of-life and end-of-support., • Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant., • Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.Network Configuration Management, • Maintaining repository, for network, device and software configurations, • Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets, • Manage discrepancies between Data and installed configuration, • Establish process with Provisioning Team for using and recording gold configurations, • Track configuration changes on Network AssetsInformation Governance and Data Quality, • Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency., • Implement data quality routines, metrics, and controls to proactively identify and resolve data issues., • Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly., • Ensure data management processes meet governance standards and audit requirements.Analytics and Reporting, • Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status., • Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility., • Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.Stakeholder Engagement and Continuous Improvement, • Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM., • Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards., • Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework., • Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.Skills, Knowledge and Experience, • Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects., • Data Quality Strong background in data validation, profiling, and data governance., • Analytics Capable of creating visual reports and insights in Qlik Sense (or similar BI tools)., • Stakeholder Management Proven ability to work cross-functionally across business, technology, and supplier teams., • Domain Experience Telecommunications, transport infrastructure, or technology environment preferred., • Certifications (Desirable) ITIL Foundation, Data Management, or Information Governance qualification.Personal Attributes, • Analytical and detail-oriented, with strong documentation skills., • Self-starter capable of working independently and managing priorities., • Strong communicator, able to engage and influence technical and business stakeholders., • Able to work under pressure and deliver to tight deadlines., • Committed to continuous improvement and maintaining data excellence.What do we offer:, • 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Car Allowance, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. xwzovoh We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed Remote working/work at home options are available for this role.

Deputy General Manager- Exhibitions, NEC, Birmingham | Full-Time / Permanent £65k+ excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We’re looking for... A Deputy General Manager at the NEC (National Exhibition Centre) would oversee the day-to-day operations of the venue, ensuring seamless delivery of large-scale events and exhibitions. They would support the General Manager in driving operational excellence, team leadership, and customer satisfaction, while managing key stakeholder relationships and maintaining high standards in service, safety, and commercial performance. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Deputy General Manager- The role The Deputy General Manager will be responsible for assisting the General Manager with overseeing all aspects of our catering services, ensuring the highest standards of food quality, service, and client satisfaction. The role will be instrumental in driving business growth, managing financial performance, and fostering a positive working environment for the catering food and beverage teams. Strategic Planning • Collaboration - Frequent liaison with our client and General Manager to agree strategy and direction of travel, developing and monitoring tactical plans to deliver., • Structured Approach - ensure that all activities have a clear purpose and measurable outcomes, with a disciplined and pacey approach to completion, including the review and application of lessons learnt., • External landscape - keep abreast of competitor activity and market trends which may impact your operation and make suggestions to evolve to ensure you keep ahead of the curve and at the forefront of the industry., • Projects - strong focus on collaboration with Client, Levy stakeholders and contractors to plan and deliver various capex and innovation projects. Operational Leadership • Ownership of the day-to-day delivery of consistent and exceptional product quality and service standards to achieve and ideally exceed department targets and grow our reputation for delivery legendary experiences., • Hospitality - Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and client needs, that is infectious throughout your team., • Consistency - Regular monitoring and development of each department to ensure that food quality, presentation, staffing reviews and consistent standards are maintained according to our Levy signature culture., • Liaison with Compass procurement, 3rd party suppliers and contractors to underpin effective product quality, service delivery and cost-effective margins., • Monitor and maintain the Health and Safety policy, process, and culture across the venue., • Brand - Operate and further develop consistently high brand standards within each area., • Communications - Directly liaise with client representatives and your Team Managers to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool., • Guest Focus - Champion the guest focused culture, continually sharing and acting on client and customer feedback., • Health & Safety - Lead the H&S culture and compliance across the venue. Client Relationship Management • Build and maintain strong relationships with clients to understand their catering needs and preferences., • Collaborate with clients to plan and execute successful events, meetings, and functions., • Address client concerns promptly and work towards continuous improvement of services., • To support with client with their wider initiatives / WITY criteria (related to catering)- including community engagement. People • Structure - work with the General Manager and People Business Partner to agree and sign off appropriate organisational structures to flex resourcing between fixed and variable workers across all departments and with appropriate factoring to address extended and weekend operating hours., • Be the People Signatures owner for the Venue., • Appoint, lead, and manage the permanent team to ensure consistent and effective operational delivery., • Sourcing and deployment - ensure that effective and robust recruitment plans and processes exist to source and deploy large volumes of casual workers per differing event requirements., • Culture - Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality., • Review and Develop - Conduct regular performance reviews and talent management / succession planning activity, based on agreed and measurable GPI’s as part the Growth Performance Strategy (GPS)., • Oversee and drive the training plan and activity with your Heads of Departments, • Communications - ensure effective team communication flows (in all directions) throughout the venue., • Reward and recognise - Recognise and celebrate success. Ensure consistent and objective salary and bonus arrangements are in place., • HR compliance - work closely with the HR team and HOD’s to ensure complete and consistently effective adherence to all legal obligations. Financial Management • Financially accountable for all costs and profitability of the venue, actively working with the Location Accountant to deliver accurate and timely forecasts, budgets, and P&L’s, • Cost Management - Be in control of all operating costs, constantly looking for more efficient ways to operate. Implement cost-control measures without compromising on quality and service., • Data focus - Utilise data modelling created by E15 Insights, to monitor, challenge and drive systematic change, by driving efficiency and growth within your venue., • Key analytics - frequent review of Growth Performance Scores to identify opportunities for growth/ remedial actions, with tactical plans in place to address., • Commerciality - ensure competent levels of commercial understanding and awareness through Line Managers and their teams. Sales and Business Development • Drive business growth by identifying and pursuing new catering opportunities., • Work closely with the sales and marketing teams to promote catering services., • Develop and maintain relationships with key clients to secure repeat business. Menu Planning and Development • Product development - Liaising with culinary and marketing specialist colleagues to implement continuous product development and drive increased spend per transaction., • Stay current with industry trends, technology, and best practices to continuously innovate and elevate operational performance., • Ensure menu compliance with dietary restrictions, health, and safety standards. Quality Assurance • Establish and enforce quality control measures for food preparation and presentation., • Conduct regular inspections to maintain cleanliness, hygiene, and safety standards., • Implement continuous improvement initiatives based on feedback and industry trend HSE • Maintain a safe and compliant working environment by enforcing health and safety regulations and best practices., • To personally demonstrate that you take responsibility for your own health and safety and that of others., • To ensure that silver and gold HSE standards are delivered and maintained in your area of business., • To comply with all Compass and Levy Health and safety documents and legislation., • To attend and comply with any training for Health and Safety, Food Safety etc. What we’re looking for • A naturally confident leader, with senior management experience to inspire large operational teams to deliver results - min 5 years’ experience at F & B senior level., • Confidently able to manage a mixed portfolio of outlets and business functions., • Senior management presence to engage with Client, peers, and functional specialists., • Passionate about people - building and developing teams., • Positive and passionate focus on food - a natural flare for hospitality., • Experienced in leading the implementation of projects and change programs., • Comfortable working within brand guidelines to deliver results., • Excellent communication skills - able to influence all stakeholder levels., • Experience of working with a client group., • Previous P&L accountability and evidence of commercial nous., • Exudes confidence, energy, and charisma., • Can effectively switch between being the leader and a team player according to the situation at hand., • Structured approach but also demonstrates flexibility and agility., • Calm and resilient. Not deterred by an’ unforeseen challenge’, • Problem solving skills., • Willing to work evenings and weekends as required. What you’ll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.

2Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Djoice Silva Hiring Manager: Laura O'Connor (TDKO11 R) This role will be based in Birmingham - Hybrid working - 3 days in the office. At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. About this role – Site Reliability Engineering Specialist – Global BTI Professionals were established as a progressive step toward the convergence of multiple domains across BT. We pride ourselves on delivering expert third line support to an extensive range of services; ensuring the required levels of availability are maintained. The team are widely recognised for getting things done, while making transformational improvements along the way. We do this by ensuring we have the right people to achieve our high ambitions. We are seeking a driven technical leader to join the unit. This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies, so a desire to learn is equally as valuable as experience. What you’ll be doing Network Delivery: Support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. Network Monitoring: Configure, maintain, and monitor systems and network infrastructure to ensure optimal health, performance, and reliability. Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner. Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Customer Focus: Be a technical expert who understands the end-to-end journey of our customers. Growth and Development: As a technically talented expert you should enhance the brand of the team and support those around you to be accountable and perform at their best. You'll have the following skills & experience You must have Experience in an ISP Environment : Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks. Sysadmin/Server Management: Strong skills in system administration, server management, and compute resources with experience in deploying and managing containerised applications using orchestration tools such as Kubernetes. Technical Proficiency : Strong understanding of network architecture, design, and implementation. Monitoring and Logging Solutions : Familiarity with monitoring and logging solutions such as Elastic search, Apache Kafka, and Prometheus. Programming Proficiency : Proficiency in at least one programming language, such as Python, Ansible or Go. Growth Mindset: S elf-driven attitude towards learning new skills and aiding the development of others. Desired Network Fundamentals : In-depth knowledge of network protocols, including BGP, IS-IS, and others. Vendor Hardware Expertise : Hands-on experience with hardware from leading vendors such as Cisco, Juniper, and Nokia. Continuous Application Deployments : Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers. Benefits • Competitive salary • 10% on target bonus • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan • World-class training and development opportunities • Option to join BT Shares Saving schemes • Discounted broadband, mobile and TV packages • Access to 100’s of retail discounts including the BT shop • On call allowances and overtime With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

£44,000 starting, Overtime paid at 150%, Company van and fuel card, Company pension plan, Phone and laptop, Travel benefits, Wellness programme, Ongoing training and development The Mobile HGV Technician Role We are seeking a qualified and experienced Mobile HGV Technician to join a world-renowned, multinational company supporting the service, repair and maintenance of specialist HGVs. This role will be covering the Midlands area and is working with an International Vehicle Manufacturer providing service and repair support for their vehicles in transport depots, airports, MOD Sites etc If you have experience as an Heavy Goods Engineer, PSV Technician/Bus Mechanic, or Heavy Plant Fitter, we would be very keen to speak with you. Key Responsibilities of the HGV Technician Carry out diagnostic analysis, repairs and preventative maintenance. Deliver customer-facing product support with a professional approach. Complete PDI inspections to ensure vehicles meet required standards. Repair equipment and vehicles either in the depot or on-site, following manufacturer specifications and company policies. Complete all required paperwork accurately - including engineer reports, inspections, calibration checks and job sheets. Perform mechanical maintenance, testing and repairs on hydraulic and pneumatic systems, pumps, compressors, motors and ancillary equipment. Experience & Requirements for our HGV Technician Proven background ...

Daily you will create reports for the clients which will include stock levels and shipment status which allows the clients to deliver exceptional service to customers. This combination promotes first-class media content and innovative service solutions that inspire customers around the world. Bertel

We're delighted to offer an exciting new field-based opportunity in our clients team covering the Birmingham area. If you have hands-on experience conducting hydrostatic pressure tests and enjoy working independently across customer sites, this role will allow you to showcase your technical expertise while representing a trusted industry brand. You'll be supporting customers across the Midlands region, delivering high-quality pressure testing services using our well-maintained specialist equipment. As a Field Pressure Testing Technician, you will be responsible for safely and professionally performing hydrostatic pressure tests on customer or third-party assets. You will also complete all relevant RAMS documentation, support site teams with technical feedback, and ensure all Stopper Specialists equipment is maintained to the highest standards. Job Overview • Set up and operate a range of pressure testing equipment, including flanges, joint sets/gaskets, manifolds, pumps, and data loggers., • Carry out hydrostatic pressure testing in accordance with IGN 4-01-03 and/or customer-specific requirements., • Troubleshoot on-site conditions to resolve issues that may impact test success., • Maintain testing equipment using established service procedures., • Use dedicated software/portals to input hazard and risk mitigation measures, generating accurate RAMS documents for each assignment.<...

Service Transition Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Djoice Bastos Silva Hiring Manager: Nathan Nabi Location: Snow Hill, Birmingham OR Adastral Park, Ipswich, UK At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. Why this job matters As BT International’s networks and products evolve, the tools and systems that support them must evolve too. As a Service Transformation specialist, you’ll lead the support and continuous improvement of our International Networks operational toolset—embedding AI-driven solutions to enable smarter, faster fault detection and resolution. Your work ensures BT International remains at the forefront of proactive and reactive service management for customers worldwide. What you’ll be doing – your accountabilities Within this role, you’ll be accountable for: Driving the continual improvement of BT International’s operational tooling and systems across all network domains, ensuring they evolve in line with our transformation goals. Proactively identifying and implementing service improvements in the ITOM & ITSM space, working closely with our ServiceNOW Development Squad to design, implement, and enhance AI-enabled operational solutions. Managing demand and prioritization effectively to oversee projects and improvements that deliver maximum impact for BT International. Identifying and delivering automation opportunities, leveraging AI and advanced analytics to streamline processes and improve fault management. Maintaining continuous self-driven development, staying ahead of emerging technologies and best practices in service transformation and AI. Problem-solving and supporting operational teams, collaborating with ASGs to resolve faults and optimize the performance of our toolset. The skills you’ll need to succeed Data driven decision making and communication: drawing on data and analytical techniques where appropriate and communicating this to business audiences. Team player & collaborator: You will be working with many different teams and stakeholders, requiring you to establish good relationships and contribute as a team player. Tenacious Problem Solver: a desire to look across platforms and teams to ensure problems are resolved and solutions designed in line with the Pan-BT approach. Solution Minded: Ability to learn the capability of our toolset, build relationships with our vendors & internal teams to create solutions to real operational problems. Technical Skills: Understanding of IT Infrastructure & IP Networking. Hands-on experience with ServiceNOW ITSM & ITOM procedures. Experience with ServiceNOW Reporting analytics & dashboarding. Knowledge of Networks Operational Support Systems. Experience Using & administrating operational support systems for networks. Experience with ITSM & ITOM Processes and procedures. Experience of reporting and analytics – Identifying trends and potential improvement areas from a dataset. Continual Improvement – proven track record of identifying improvement areas within an operation and implementing the improvements in a timely manner as a project of work. Benefits • Competitive salary • 10% on target bonus • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan • World-class training and development opportunities • Option to join BT Shares Saving schemes. • Discounted broadband, mobile and TV packages • Access to 100’s of retail discounts including the BT shop • On call allowances and overtime Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity.Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation.Building for the future I build diverse future-ready teams where all individuals can be at their best. About BT BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here. We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential. So, if you're interested in the power of potential, why not join us today and release yours? Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. There are two things that we want to share with anyone considering joining us. Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it. Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for. How to Apply It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

We're delighted to offer an exciting new field-based opportunity in our clients team covering the Birmingham area. If you have hands-on experience conducting hydrostatic pressure tests and enjoy working independently across customer sites, this role will allow you to showcase your technical expertise while representing a trusted industry brand. You'll be supporting customers across the Midlands region, delivering high-quality pressure testing services using our well-maintained specialist equipment. As a Field Pressure Testing Technician, you will be responsible for safely and professionally performing hydrostatic pressure tests on customer or third-party assets. You will also complete all relevant RAMS documentation, support site teams with technical feedback, and ensure all Stopper Specialists equipment is maintained to the highest standards. Job Overview Set up and operate a range of pressure testing equipment, including flanges, joint sets/gaskets, manifolds, pumps, and data loggers. Carry out hydrostatic pressure testing in accordance with IGN 4-01-03 and/or customer-specific requirements. Troubleshoot on-site conditions to resolve issues that may impact test success. Maintain testing equipment using established service procedures. Use dedicated software/portals to input hazard and risk mitigation measures, generating accurate RAMS documents for each assignment. Liaise with site agents, managers, and stakeholders to manage ...

Keep our revenue engine thriving. Shape the commercial experience. Be our next Head of Revenue Operations! Were looking for a Head of Revenue Operations to align and empower our Sales, Marketing, and Customer teams, making sure they have the tools, insights, and processes to perform at their best. From CRM excellence and data-driven decision-making to sales enablement and operational efficiency, youll be the backbone of our commercial success. This is a fantastic opportunity to join a fast-paced, forward-thinking team where your expertise will make a real impact. Key Responsibilities as Head of Revenue Operations: Own and optimise our CRM platform to support sales, marketing, and customer workflows. Deliver dashboards, reporting suites, and forecasting tools for real-time visibility. Ensure data integrity and provide actionable insights to senior leaders. Drive process standardisation and continuous improvement across the sales cycle. Lead automation initiatives to remove friction and boost productivity. Design and deliver sales enablement programmes, onboarding, and training. Collaborate with Marketing, Product, and CX to align campaigns and propositions. Coach and develop the RevOps team, embedding governance and best practice. What Were Looking For: Degree-qualified or equivalent experience. 5+ years in Sales or Revenue Operations, including leadership experience. Strong CRM expertise (Dynamics, HubSpot) and advanced analytics skills. Proven ability to create data-driven reports and actionable insights. Excellent communication and stakeholder management skills. UK right to work. Skills & Competencies: Commercial Acumen: Understand the bridge between Sales, Marketing, and Operations. Data & Analytics: Turn complex data into clear, actionable recommendations. Process Excellence: Streamline workflows and drive operational efficiency. Leadership: Build and develop a high-performing team. Collaboration: Work cross-functionally and influence at all levels. What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ

Locations Considered: UK Wide We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement. As a Customer Solutions Design Specialist at BT, your primary role is to design and deliver solutions tailored to the needs of our external customers, specializing in network, voice, or contact centre solutions. Collaborating within a global team, you'll lead medium to large designs and may even take on the role of a design lead, influencing our future direction. Emphasising customer-centricity, you'll promote our offerings and ensure solutions align with customer needs. We encourage continuous growth, empowering you to suggest new opportunities, challenge processes, and drive technological advancements. As a valued team player, you'll foster open communication, share knowledge, and collaborate effectively to achieve outstanding results. • Leading design projects, review all components and deliver the overall design., • Possess expert knowledge of overall design., • Contribute to technical discussions, guiding others and improving design principles., • Share design principles with senior levels, shaping future direction, potentially transitioning to a customer-facing role., • Able to design and/or assure solution involving multiple BT products plus 3rd party products in unfamiliar technologies., • Experience with Design & Implementation of Cisco WAN / LAN., • Experience with CCNP R&S, Wireless and Firewalls., • Experience with leading commercial discussions across the business and resolve commercial problems across all stages of the customer journey. At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include: • 10% on target annual bonus, • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%, • X4 Salary Life Assurance, • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice, • 25 days annual leave (not including bank holidays), increasing with service, • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes, • Discounted broadband, mobile and TV package, • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Actuarial Analyst - Pensions West Midlands * Salary Circa 30,000 - £80,000 (dependent on experience) plus excellent package and opportunities for progression. My client is an independent specialist firm of actuaries and consultants who pride themselves on providing the best customer service and support individual client needs. They provide the full range of actuarial administration and investment trustees required to run their scheme. The company are looking for an Actuarial Analyst (qualified or part qualified or with BSc Maths) with preferable experience working with final salary or defined benefit pensions or pension schemes and actuarial calculations. Qualities required: * Good communicator * Customer focused * Good at building business relationships * BSc Mathematics/Actuarial Science degree * Worked with pensions, actuarial calculations and DB pension schemes. This is a great opportunity for someone to grow and develop their career within a small, progressive, forward- thinking and friendly consultancy, and help them to build on their portfolio of small to medium defined pension schemes and develop client relationships. If you are interested in this role please apply by sending your CV quoting job reference DB(phone number removed))...

A leading specialist and luxury Tour Operator is seeking an experienced Aftersales & Customer Service Consultant to join their team.A key role in contributing to the smooth-running of the Aftersales & Operations department with specific responsibility for providing an exemplary pre and post-sale ser

Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom) Location: Ipswich, Birmingham or London Why this job matters The purpose of this role is to be a subject matter expert within the network engineering domain, accountable for the introduction of major end-to-end technology introduction and final line fault resolution. You will take the lead on complex and high impact fault resolution across multiple platforms and services. You will also be responsible for promoting a culture of continuous improvement within a team of engineering professionals, contributing to recruiment and the resource strategy. What you’ll be doing The role uses in-depth technical knowledge and operational understanding to identify and deliver improvements in service availability through end to end business ownership. You will be Implementing flawless change, providing technical resolution and constantly learning, allowing resource flexibility across the unit to meet demand requirements & deliver “Brilliant” customer experience. You will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. Ultimately, you will be responsible for the change execution and assurance of Fixed Networks platforms managed by Professional Services. You will also drive the publicity of the team through your contribution as a technically talented expert, challenging and supporting those around you to be accountable and perform at their best As part of this role, you’ll directly contribute to improving reliability, scalability, and performance of services by driving automation, monitoring, and operational excellence across a number of environments. Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components. Participate and be the technical lead on incidents within immediate domain and be part of PIR write up and solution. Propose and implement innovations for continuous improvement within professional services Integration: Collaborate with design & platform teams and support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. Application Monitoring: Configure and maintain monitoring solutions such as ELK stack, Prometheus and Kafka to ensure the health and performance of our systems. Will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. Responsible for delivering the change execution and assurance of Fixed network platforms managed by Professional Services. Technical Acumen: Apply your understanding of network principles to troubleshoot faults within our infrastructure and look at how you can optimize performance, and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Skills You'll Need To Succeed You will be fully conversant and comply with Change Management processes and the supporting governance. You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team. You will have extensive experience of network technologies and protocols within your native domain. You will have a strong understanding of the E2E service journeys. You will be able to adapt to emerging and evolving technologies, in line with the Technology Career Map. You will have the ability to work in a high-pressure environment. Self-driven attitude towards learning new skills and aiding the development of others. OS Administration: Strong system administration skills, across an array of orperating systems such as linux, windows etc. with a focus on performance optimisation, security, and automation. Cloud Computing: Strong understanding cloud computing and best practices. Programming Proficiency: Proficiency in at least one programming language, such as Python or Ansible, as well as a familiarity with CI/CD orchestration. Experience you'll have Incident response to resolution. You've advocated and applied technology where it has not been used previously. You've delivered results when the deliverables were unclear. You have worked in a high pressured operational environment Experince with IP networks, with a strong understanding of various TCP/IP protocols. Expertise in CI/CD pipelines and associated tools (e.g. GitLab CI). Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks. Experience with Linux system administration to a high standard with a focus on performance optimisation, security, and automation. Experience maintaining and deploying cloud computing infrastructure. Strong experience developing workflow automation using programming languages such as Python or Ansible. Experience in completing high impact changes in a live network and system environment. Experience in learning new technologies and driving the development of others. Benefits At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Tailored training and development opportunities to continue to build your career 10% on target bonus 25 days’ annual leave (not including bank holidays), increasing with service Life Assurance Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10% Direct Share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity.Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation.Building for the future I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Network Design Specialist - ACI (Snowhill, Birmingham, United Kingdom) Please note - Any UK Location will be considered for this one - 3 days a week required in your nearest BT office. Why this job matters Your day to day role is to design and deliver solutions for BT’s customers and will specialise in Data Centre technologies specifically Cisco ACI. Our customers are generally external customers so you will be recognised with that enhanced level of visibility and responsibility. What you’ll be doing You’ll be working as part of a dedicated team that spans the globe. As a Specialist you’ll be responsible for delivering Large to Complex designs. Working with other designers you will be the design lead who will be expected to review all components and then deliver the overall design. You will have an expert knowledge of the overall design and will contribute to technical discussions within the team, leading others towards a better understanding and encouraging a dialogue to improve the design principles. You will be required to impart your design principles towards a more senior level, shaping our future direction. We do great things for our customers, and we need all our people to put the customer first. You will promote what we do and understand the customers’ needs to relevant solutions. What we would like to see on your CV Strong understanding of ACI hardware and topologies. Experience of setting up an ACI fabric from scratch. Experience in designing and implementing the following ACI logical and physical constructs: Tenant building blocks including the following – Tenants VRFs Bridge Domains End Point Groups Application Profiles Contracts Access Policies including the following – Pools, Domains and AAEPs Policies and Policy Groups Profiles and Selectors Extending Layer 2 outside ACI using L2Outs, L3Outs ACI integrations including vSphere using VDS and implementing Service Graphs Cisco ACI certified – CCNP Data Centre Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include: • 10% on target annual bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • X4 Salary Life Assurance • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • 25 days annual leave (not including bank holidays), increasing with service • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer’s leave • World-class training and development opportunities • Option to join BT Shares Saving schemes • Discounted broadband, mobile and TV package • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Ready to find the right role for you? Salary: £15.84 per hour (current role holders are earning over £50,000 per annum with extras included) -Additional hours worked during the week or Saturdays will be paid at time and a half -Sundays and Bank Holidays are paid at double time -Hourly uplift when working away from home, including paid accommodation and meal allowance Hours: 40 hours per week, Monday - Friday, 07:00 - 15:30 Weekends as required plus a shared out-of-hours emergency call-out rota system Working away from home for extensive periods on a national basis. Location: Brownhills WS8 7DG When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; • 22 days of annual leave, • Refer a driver to us once you've joined and earn £1000, • Access to our people's pension scheme, • Free physiotherapy service, • Discounts on everything from groceries to well known retailers, • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to, • Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. This role includes working away from home, sometimes for extensive periods on a national basis • Operating High Air Flow Machine / Specialist Vacuum Tanker Vehicles, • Loading and unloading of hazardous and non-hazardous waste from customer sites and disposal sites, • Additional duties will be required such as storage tank / vessel cleaning under confined space regulations, high pressure water jetting and repackaging of hazardous materials., • Dealing with plant shutdowns, trauma and crime scene cleaning, chemical emergency response, confined space and working at height rescue services., • Complete daily checks of the vehicle and use the onboard technology to complete work notes, • Comply with all traffic laws and legislation and ensure their work environment is safe and clean at all times. What we're looking for; • HGV Class 1 Licence, • An up-to-date CPC / DIGI Tachograph card, • Valid ADR Licence (Tanks & Packages), • Ability to pass a medical suitable for active wearing and use of breathing apparatus due to the nature of the role What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.PandoLogic. Keywords: Pick Up and Delivery Driver, Location: Sutton Coldfield, ENG - B73 6BA

Job Overview: We are currently recruiting an experienced Service Engineer as part of our clients growth phase to meet customer demand. Benefits: Remote / Home based covering the Midlands 25 days holiday + statutory Bank Holidays. Overtime including a call out retainer & long day payment Company vehicle Life assurance at 3 x salary Pension = company 4% / employee 4% Access to company healthcare scheme Training & knowledge bank days Remit: Our client is seeking new, highly skilled professionals where you will be working in an international, dynamic and vital organization where people have a fundamental role, where the merit, drive, and quality of both the individual and the team are rewarded. The role will be Monday to Friday with occasional planned weekend work. Weekend work and call out will be paid at agreed overtime rates. The successful candidate will have technical training in mechanical/electrical engineering, along with hold F Gas certification for working on industrial refrigeration units. Responsibilities: As a Service Engineer you will take care of the service, installation, start-up, commissioning and training of equipment supplied to customers throughout the UK and Ireland. Regular travel will be required during the working week, a company car will be provided for business and personal use, accommodation and subsistence expenses will be covered by the company. You will benefit from an initial training and coaching phase, where the successful candidate will shadow members of the current engineering team, the duration of which will vary depending on the level of preparation and knowledge of the candidate. Experience Requirements: Electrical bias with technical training qualification in mechanical / electrical Engineering Ideally you will be in possession of the refrigeration license, F-Gas You will have excellent technical knowledge with previous experience as an installer / maintainer of refrigeration systems in manufacturing industries You will be multi-skilled with a background in primary & secondary machinery maintenance, servicing and installation, and be confident / proficient to work to board level Excellent communication skills & a professional manner Self-motivated, reliable and must be able to work unsupervised All candidates must be flexible as travel is required throughout the UK Key Words: Service Engineer, Field Service Engineer, Installation Engineer, Refrigeration Engineer, Electrical Engineer, Air conditioning Engineer, F Gas, Plastics, Injection Moulding FOOTER Due to the sheer volume of applications we receive we will only contact successful applications that meet the requirements of our client job brief. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful. For all UK job positions work seekers must be eligible to work and live in the UK Sierra 57 Consult Technical Engineering & Manufacturing Recruitment Specialist Plastics, Packaging & Precision Engineering Sierra 57 Consult Ltd are acting as an Employment Agency in relation to this vacancy. In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, Sierra 57 Consult will require proof of identification. A current copy of a passport, driving license, ID card or NI card will be required as part of the registration process. Email copies are acceptable. Sierra 57 Consult has been designed to project manage the mechanics of all aspects concerning the recruitment processes, implementing a simple and succinct method for targeting and introducing bona fide and skilled candidates to reputable clients and potential employers. If this advertised position does not interest you, please consider our other opportunities by sending your updated CV outlining your achievements and your personal requisites, i.e. salary, location, job roles. Please just Google Sierra 57 & register with us. TPBN1_UKTJ

We are currently recruiting for a Customer Technical Support Specialist, an excellent opportunity to join our technical customer service team and drive the business forward through innovation. Provide direct front-line technical support for STERIS Infection Prevention Technologies software products.

Customer service experience valued. As an Experience Support Specialist, your role is to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless exper

The Customer Service Specialist will be responsible for ensuring a high level of customer satisfaction by providing excellent customer service, building strong relationships with key stakeholders, and continuously improving customer service processes. Develop and implement customer service policies

A consulting firm is looking for an Accounts / Customer Service Assistant to join their team in Luton. Ideal candidates should possess basic accounts experience alongside strong customer service skills. The position involves processing orders, maintaining customer relationships, and handling queries

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No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary.

This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Apprentice Customer Service Advisor (Contact Centre (EE), Newcastle, United Kingdom)Start date: Febuary 2026 onwards Location: EE North Tyneside - Silver Fox Way, Newcastle

As a Service Solution Advisor at Namos Solutions, you’ll play a pivotal role in helping our customers get the most from their Oracle systems and driving a culture of continuous innovation. This is a highly customer-facing role where you’ll work closely with clients to ensure they not only mainta

As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. Apprentice Customer Advisor (Warrington Contact Centre, Warrington, United Kingdom) Full time: Full Time ApprenticeshipHourly rate: £11. You’ll chat with customers over the phone, helping them with ever

You’ll manage cases from start to finish, ensuring every customer feels valued and every interaction reflects our commitment to world‑class service. Ideally have experience in a complaints‑focused environment with proven customer service skills. Case manage customer queries and complaints to f

As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Join our team at Premier Inn Redditch North A441 as a Receptionist and use your passion for customer service to its full potential.

We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer experiences. Customer Service Representative. Resolve queries efficiently while maintaining excellent customer service standards.

Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You are able to provide guidance by keeping yourself fully up-to-speed wi

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We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback. I know my customers and servin

To ensure that our customer action plan maximises the customer experience and meets local community needsMonitoring and measuring of customer satisfaction KPIsBe responsible for reporting on the customer satisfaction scoring and providing feedback to our clients and operational teamsCreate and devel

The OpportunityAs a Customer Service Advisor, you’ll be the voice of EDF Business Solutions, supporting customers and helping businesses on their sustainability journey. To be shortlisted, you need to offer:Strong communication skills for phone & emailAbility to navigate multiple IT systems confid