Trabajos customer service specialist en BirminghamCrear alertas

Join Our Team: Ecologist \n\n We’re excited to welcome a new Ecologist at our West Midlands location \n\n Navigate your future and lock in your career as we keep our canals open and alive. \n\n Working Hours & Location \n\n This is a 2 year fixed term opportunity and follows a 37 hours, Monday to Friday working pattern and will be home-based, with the allocation of a nearby Hub in the West Midlands for collaborative working. You will attend site visits across the West Midlands region. \n\n See our network here: \n\n Role Overview \n\n The Ecologist will provide the Trust with technical expertise in Ecology, with particular responsibility for a defined geographical area and/or for particular topics at a regional / national level. Working proactively, they will support and develop the Trust’s protection, improvement and promotion of the natural environment of the waterways and provide professional environmental services within their area of expertise to help achieve a wide range of corporate objectives. They will deputise for the Environment Manager (EM) in their absence. \n\n Key Responsibilities \n\n\n\t • Provide expert technical advice relating to ecology as requested.\n\t, • Within region, lead on the development and implementation of relevant Asset Management Strategies (vegetation, environmental assets) to protect, maintain, and where appropriate, enhance condition of the assets and their performance for the customer.\n\t, • Implement relevant survey, monitoring and maintenance programmes for environmental/soft estate assets within their geographical remit, (re-)prioritising work to suit available resources and within delegated authority levels.\n\t, • Contribute to the ongoing development and implementation of an environmental management system (EMS; including associated processes & standards), including environmental audit and compliance monitoring and managing the process of investigation of non-compliances, especially with responsibility for monitoring application within their geographical remit; to maintenance of appropriate levels of environmental training & competency (including certification) in their local area.\n\t, • Work with national colleagues to ensure consistency of document management, management of files and data, including correspondence and compliance with GDPR.\n\t, • Lead on Volunteer Action Plan and it’s implementation. Co-ordinate volunteer activity for ecological works.\n\t, • In collaboration with Environment Manager (EM) and other Senior specialist, lead on implementing corporate targets on raising public awareness of and support for the Trust especially through interest in our environmental assets, vegetation management & dredging.\n\t, • In collaboration with EM and Senior specialist lead on external engagement and fundraising locally to secure additional resources for the Trust, especially through interest in our environmental assets, including protected species and sites and vegetation management.\n\t, • Work with national colleagues on training material for Trust colleagues and volunteers, FAQ’s for customer enquiries etc.\n\t, • Contribute as appropriate to the development and implementation of the Trust’s Asset Management Strategies especially in respect of the Trust’s environmental assets, protected sites, and vegetation management to achieve customer service requirements & positive management of the natural environment efficiently and effectively.\n\t, • In cooperation with EM and other Senior specialist take a lead on regional programmes of engagement with customers, volunteers, stakeholders and the general public to promote the value of waterways and the work of the Trust to increase the Trust’s reputation and influence and secure additional resources for our work, focusing on our key environmental priorities.\n\t, • Co-ordination and contribution to national Communities of Practice.\n\t, • Lead on, in consultation with EM, induction and mentoring of new and junior members of the Environment Team and management of in-team placement volunteers.\n\t, • Lead on areas of work of regional Environment Team as instructed by EM. · Displaying the Trust values and behaviours at all times\n\t, • Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values\n\t, • Degree or equivalent in relevant discipline.\n\t, • Chartered professional, e.g. C.Env and Full member of relevant professional institution, e.g. CIEEM, CIWEM, CIWM, IEMA, etc.\n\t, • Proven post qualification (chartered or equivalent) experience in application of specialist knowledge within a business environment. Maintain relevant CDP.\n\t, • Able to review conflicting (and cross-functional) risks to establish and communicate appropriate options/priorities or make sound judgements within delegated levels of responsibility.\n\t, • Exercise a strategic response to issues.\n\t, • Able to negotiate effectively with internal and external contacts to achieve desired outcomes for the Trust\n\t, • Able to support other areas of the Trust’s business in an appropriate manner, taking account of overall business priorities and negotiating resources as appropriate\n\t, • High level knowledge and practical experience of operating within, UK & European environmental policy and regulatory frameworks\n\t, • Experience of operating within a customer service environment\n\t, • Understanding and adhering to Trust governance, financial controls and systems of compliance\n\t \n\n IND HP

Designer – Fire Sprinkler Systems Job reference Number: Office Based: Birmingham Remuneration: £45,000neg Benefits: Company Car / Car Allowance & Comprehensive benefits package The role of the Designer – Fire Sprinkler Systems will involve: • Designer position dealing with a high-quality range of fire rated sprinkler systems for commercial and residential projects, • Prepare 2D AutoCAD designs in line with project specifications, • Ensure that designs meet client requirements, • Liaise regularly with architects, engineers, and contractors providing excellent customer service, • Produce fabrication schedules and material summaries, • Work closely with internal departments providing support and resolving queries, • Ensure designs meet quality standards, building regulations, and H&S requirements, • Attend design meetings as and when required, • Must have experience dealing with sprinkler systems, • Must have extensive Design experience ideally within the Fire sector, • Will possess a related design qualification & be up to date with regulations, • Ideally 2D/3D AutoCAD system experience, • Excellent communication skills across all levels both written and verbal, • Must be a hard worker that’s ready to get stuck in, • High levels of organisation, • Confident individual that can deal with any problems that occur on site

Job Title: Mobile Bodyshop Technician\nLocation: Birmingham\nSalary: £45,000 Basic + Uncapped Bonus\n\nBenefits:\n\n * Company Van (fully equipped)\n\n * Uncapped bonus structure\n\n * Flexible working hours\n\n * Industry-leading training and development\n\n * Excellent colleague benefits and discount schemes\n\nThe Opportunity\n\nWe are currently recruiting for an experienced Mobile Bodyshop Technician to join our client, a leading accident repair specialist operating across the UK. This is an excellent opportunity for skilled professionals looking to take the next step in their career with a forward-thinking and well-supported business.\n\nThis role offers the chance to work in a fully equipped, state-of-the-art mobile repair unit, delivering high-quality repairs directly to customers at their homes, workplaces, or approved locations.\n\nThe Role\n\nAs a Mobile Bodyshop Technician, you will:\n\n * Carry out high-quality repairs on a variety of vehicles\n\n * Complete work including paint spraying, panel repairs, SMART repairs, and general bodyshop tasks\n\n * Travel across Birmingham and surrounding areas\n\n * Deliver excellent customer service at all times\n\n * Manage your own workload efficiently with all jobs pre-booked (no cold calling)\n\nRequirements\n\nWe are keen to speak with candidates from the following backgrounds:\n\n * Paint Technician / Paint Sprayer\n\n * Panel Beater / Panel Technician\n\n * SMART Repair Technician\n\n * Bodyshop Technician\n\nYou will also require:\n\n * Proven experience within a bodyshop environment\n\n * A full UK driving licence\n\n * Strong attention to detail and pride in your work\n\n * Ability to work independently in a mobile setting\n\nTraining & Development\n\nOur client is committed to investing in your future. You will benefit from:\n\n * Ongoing industry-recognised training\n\n * Access to an IMI-accredited training centre\n\n * Development in advanced repair techniques, including Hybrid & EV vehicles\n\n * Personalised training plans tailored to your career goals\n\nWhether you’re looking to refine your current skillset or expand into new areas, full support will be provided.\n\nApply Now\n\nIf you are a skilled Bodyshop Technician looking for a rewarding mobile role with excellent earning potential and career progression, apply today

Job Title: Electrical Service Engineer Electrical Service Engineer CNC Machine Tools Location: UK-wide Salary: Up to £42,000 Overtime Contract: Permanent, Full Time We're looking for a skilled Electrical Service Engineer to join a specialist CNC machine tool company. As an Electrical Service Engineer, you'll be working across customer sites throughout the UK, diagnosing and resolving electrical faults... ZIPC1_UKTJ

Area Sales Manager – Furniture\n\nJob Title: Area Sales Manager –Furniture Solutions\n\nIndustry Sector: Area Sales Manager, Business Development Manager, Regional Sales Manager, Building Products, Building Materials, Portable Furniture, Furniture, Furniture Solutions, Tables, Chairs, Lockers, Flooring, Interior Spaces, Education Sector, Education, Schools, Colleges, Universities, Dealers, Leisure, Hotels, Hospitality, Dealer Partners, Corporate End Users, Flooring, KBB, Building Envelope\n\nArea to be covered: West Midlands & North Wales\n\nRemuneration: £40,000 - £50,000 + circa £15,000 commission\n\nBenefits: £6,000 car allowance & full benefits packages\n\nThe role of the Area Sales Manager – Furniture Solutions will involve:\n\n * Field sales role selling a high quality manufactured range of furniture predominantly solutions for the education sector\n\n * All of your time will be spent selling to dealers, large education furniture manufacture’s, LEA’s, MAT’s, schools, colleges and universities\n\n * Problem solving, resolving conflicts and providing solutions to customer’s needs\n\n * Majority of your time managing existing accounts, with element of new business\n\n * Dealing with order values ranging from £3k - £150k depending on project sizes, with average order ranging between £3k-£6k\n\n * Inheriting a patch currently achieving £1m\n\nThe ideal applicant will be an Area Sales Manager –Furniture Solutions with:\n\n * Must have B2B project led field sales experience\n\n * Open in terms of what products you’ve sold\n\n * Ideally selling into furniture dealers or the education sector via schools, colleges and universities, LEA’s & MAT’s (not essential)\n\n * Ideally familiar with furniture products such as; lockers, stages, tables and chairs (would consider other product backgrounds with strong route to market experience)\n\n * Highly motivated and able to work on own initiative\n\n * Excellent communication and negotiation skills\n\n * Self-starter, good time management skills, focused and customer service orientated\n\nMitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Field Construction Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Area Sales Manager, Business Development Manager, Regional Sales Manager, Building Products, Building Materials, Portable Furniture, Furniture, Furniture Solutions, Tables, Chairs, Lockers, Flooring, Interior Spaces, Education Sector, Education, Schools, Colleges, Universities, Dealers, Leisure, Hotels, Hospitality, Dealer Partners, Corporate End Users, Flooring, KBB, Building Envelope

Your new companyBirmingham City Council have some exciting roles available for qualified social workers to join a new community team project. Birmingham City Council are recruiting 35 temporary social workers for a 6-month project to support with conversation 3's. Your new roleAs a qualified social worker, you will be working within a strong established community team, undertaking caseloads with citizens to identify needs and outcomes in the community, completing reviews and attending and participating in case discussions. You will deliver an enhanced customer experience that promotes the well-being of vulnerable adults to enable them to live independently for longer, supporting them in retaining and regaining their skills and confidence.This role is 35hrs per week with remote work, but you will be required to attend the office 1 day per week.What you'll need to succeedYou will have at least 2 years post-qualification permanent experience in Adults Social Care. You must also have knowledge of key legislation that underpins Social Work, be able to produce reports and maintain records. To be successful, you will require a Social Work qualification (BA Social Work, CQSW, DipSW, CSS or CCETSW approved equivalent). It is also essential that you have a current professional registration with Social Work England and have UK experience. What you'll get in returnIn return, you will receive a competitive pay rate of £28.40 per hour, flexible remote working, and a supportive team environment. You will benefit from experienced Senior Practitioner support, regular supervision, clear case direction at allocation, monthly team meetings, wellbeing drop-in sessions and additional CPD opportunities. This is an excellent opportunity to work within a well-structured safeguarding service that values practitioner wellbeing, professional judgement and development. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. Client Details Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Business Intelligence & Insights Specialist to deliver insightful reporting, analytics and benchmarking that enable informed decision-making and continuous improvement across the organisation BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Description Key Responsibilities • Dashboarding, Reporting & Automation, • Design, build and maintain BCHG's suite of dashboards, performance packs and automated reporting products using Power BI and aligned tools., • Develop high quality KPI dashboards for Board, Executive, SLT and service teams., • Ensure reporting is consistent, governed and aligned with BCHG's KPI Catalogue., • Work with the Data Governance Manager to apply standards, definitions and quality controls to reporting and dashboards., • Monitor reporting SLAs, refresh schedules and usage analytics to optimise adoption., • Extract, gather, manipulate and interrogate data from multiple sources and present it in a clear, usable format to inform decision-making across the organisation., • Data Modelling & Insight Production, • Analyse trends, patterns and performance drivers across multiple data sets, including but not limited to arrears, repairs, voids, complaints, satisfaction, compliance, assets, HR and financial indicators., • Build analytical models to explore relationships, hotspots and opportunities for improvement., • Develop scenario-planning tools (e.g., void turnaround, EPC uplift, service demand forecasting)., • Prepare, cleanse and structure data from multiple sources to create reliable, reusable analytical datasets., • Benchmarking & Comparative Insight, • Produce benchmarking dashboards reports comparing BCHG to peer providers and national datasets., • Identify performance variations and develop insight-led recommendations., • Work with the Data Governance Manager to advise SLT and Heads of Service on improvement opportunities., • Advanced Insights & Added Value Analysis, • Configure thresholds, alerts and data-driven notifications within dashboards., • Conduct deep-dive analysis on emerging issues, service risks or strategic questions., • Support the creation of predictive, scenario-based and AI-enabled analytical outputs as the organisation's data maturity develops., • ROI, Social Value & ESG Support, • Produce financial and non-financial benefit analysis for strategic or operational programmes., • Support the development of BCHG's ESG reporting, including environmental, social and governance metrics., • Stakeholder Engagement & Support, • Work collaboratively with service areas to understand analytical needs., • Present findings in workshops, meetings and training settings., • Build organisational confidence in reading and interpreting data., • Operate with a high degree of professional judgement, influencing how data and insight is used across the organisation. Profile Skills & Experience Essential • Strong Power BI skills including data modelling, DAX and visual design., • Advanced Excel capability (modelling, Power Query)., • Experience producing dashboards, insight reports and analytics., • Ability to translate complex data into clear, actionable messages., • Ability to communicate effectively with Board and Executive committee members and produce high quality reports for various internal departments and external / 3 party bodies, • Awareness of data protection, data ethics and assurance considerations when handling sensitive operational and customer data., • Experience querying and shaping data using SQL or similar tools to support robust analytical models. Knowledge of housing or other regulated-sector performance areas. Company Benefits: • Flexible pension scheme with up to 7% employers' contribution, • Enhanced sick, maternity and paternity pay, • Subsidised wellbeing events, • 28 days A/L + 1 extra day at Christmas, • Purchase or sell up to one weeks leave per year

Your new company Join a leading main contractor recognised for delivering high-quality, large-scale construction projects across the UK & Ireland. With a strong reputation, a collaborative culture, and a commitment to excellence, this organisation offers the platform, support, and progression opportunities to take your career to the next level. As they continue to secure major schemes, they are now looking for an experienced Contracts Manager to strengthen their senior operational team in Birmingham.Your new roleAs Contracts Manager, you will play a strategic leadership role overseeing the successful delivery of high-value projects from inception through to completion. Reporting to the Contracts Director, you will act as a key interface between design, commercial and site operations, ensuring projects run efficiently, safely, and to the highest quality standards.Role includes: • Provide a strategic link between design, commercial and site teams., • Lead project coordination, ensuring all disciplines work seamlessly together., • Act as the primary point of contact for clients, stakeholders, and government officials., • Ensure compliance with internal processes and regulatory requirements., • Oversee site surveys and assess design viability., • Drive quality across all phases of build and finish., • Manage and coordinate subcontractor and direct labour teams., • Produce accurate reports, professional documentation, and progress updates., • Lead labour costing to support feasibility and profitability assessments., • Champion customer satisfaction through proactive relationship management., • Supervise, coach, and support staff development across project teams., • Ensure Health & Safety standards are fully implemented and maintained., • A Degree or HND in a construction-related discipline (preferred but not essential)., • A proven track record delivering £20M+ projects for a main contractor., • Strong commercial awareness and understanding of design coordination, quantity surveying and procurement., • Experience managing multiple projects simultaneously., • Exceptional analytical, decision-making and communication skills., • Excellent reporting, presentation and IT abilities (including MS Office)., • In-depth Health & Safety knowledge and regulatory awareness., • Flexibility to travel to project sites across the UK & Ireland., • Full right to work in the UK.What you'll get in return, • Competitive salary, • Annual bonus scheme, • Death in service benefit up to £100,000., • Pension scheme, • Gym subsidy, • 33 days annual leave. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyWe are recruiting on behalf of a well-established supplier of plumbing and related products that has been operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide.Your new roleAs a Plumbing Technical Support Advisor, you will join a team of four advisors dedicated to providing expert technical assistance to customers. You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.What you'll need to succeedA strong plumbing background is essential; experience with gas systems is highly desirable.No formal qualifications are required, but practical hands-on experience is key.Excellent communication skills and the ability to explain technical information clearly.A customer-focused approach and strong problem-solving skills.Ability to work collaboratively within a team and manage multiple queries efficiently.What you'll get in returnA competitive salary between £30,000 - £36,000.Free on-site parking.25 days annual leave plus bank holidays.The opportunity to join a supportive team within a well-established and respected business.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyYou will be working for a housing provider who provides general housing support to tenants in relation to their tenancy agreement and local community services. These housing providers vary in size and therefore, the areas/properties you would be responsible for as a Housing Officer will also vary. Your new roleAs a Housing Officer, you will be responsible for patched based general housing needs support for tenants to ensure they continue to sustain their tenancy agreement with the landlord. You are a representative of the organisation and therefore, excellent customer service will be at the heart of anything that you do within your role as a Housing Officer. What you'll need to succeedTo be successful in obtaining a role as a Housing Officer, you will be able to showcase your experience of working in a patched based role, dealing with tenancy services such as tenancy sustainment, rental income, ASB and lettings. You will also have experience of managing large patches of 500+ properties, be a proficient user of housing management systems and a full UK driving licence with access to your own vehicle. What you'll get in returnThese temporary Housing Officer roles offer you the chance to connect with a variety of local housing providers where permanent opportunities regularly show themselves. Depending on whether you wish to be paid either via PAYE or Umbrella company, you will receive an hourly rate between £21-£27 per hour plus expenses agreed on in advance. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Field Service Engineer \n\nBirmingham \n\n£35,000 - £48,000 Basic + Training + Progression + Van + Work-Life Balance + Stability + Regional Patch + Immediate Start \n\nAre you a Field Service Engineer looking to build a long-term career with a rapidly growing young medical company? This is an opportunity for driven, ambitious individuals who want to progress quickly, increase their earnings over time, and avoid being pigeonholed into one role. \n\nJoin a business in a strong growth phase, securing new contracts and expanding its operations. With continued investment in training and development, you'll have clear progression routes and the chance to move into more technical or senior positions as the company scales. \n\nYour Job As A Field Service Engineer Will Include: \n\n* Installation, servicing, maintenance, and repair of specialist medical equipment\n * Fault finding, testing, and diagnosing electro-mechanical systems\n * Covering a regional patch across Midlands\n * Providing excellent customer service and maintaining client relationships\n * Working across a range of healthcare and commercial environments \n\nAs A Field Service Engineer You Will Have: \n\n* Electro-mechanical background - medical devices or similar\n * Strong fault-finding and diagnostic skills (multimeter use essential)\n * Full UK driving licence (essential)\n * Experience in a field service engineering role\n * Live commutable to Birmingham and willing to travel regionally \n\nApply now or contact Georgia on (phone number removed) for immediate consideration\n\nKeywords: field service engineer, medical equipment engineer, service engineer, electro-mechanical, birmingham, leicester, midlands, nottingham, peterborough \n \n This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd\n We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed

Workshop Generator Engineer - Diesel Generators - Solihull - £42,000 About the company We're looking for a Workshop Generator Engineer / Power Engineer who will be based on site at our clients busy Solihull Depot, maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within their range, providing an onsite service to customers.This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively, ensuring that you are Line Manager and Customers are kept informed as required.Workshop Generator Engineer - The Details • Basic salary £42,000, • OTE £50,000 PLUS, • Mobile Phone and Laptop, • Overtime, • Specialist PPE provided, • Company contributory pension, • Employee discount, • Private Healthcare, • 25 days holiday plus BH Workshop Generator Engineer - Requirements & Responsibilities, • Strong understanding of principles and practices, • Experience with techniques and equipment, • Knowledge of principles and methodologies, • Familiarity with for system integration, • Excellent problem-solving skills and attention to detail, • Prior experience in the generator industry or similar, • Able to work as part of a team, supporting colleagues, • Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home, • Great communication skills - both verbal and written, • Customer-focused with a commitment to delivering an excellent service, • Effective planning and organisation skills with strong attention to detail and accuracy, • A valid driving licence with no more than 6 points This position offers a competitive salary, benefits package, and opportunities for professional growth. If you are a motivated Engineer with a passion for innovation, we encourage you to apply.About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy

Location: Birmingham Working Pattern: Up to 3 days per week on site initially, increasing to 5 days per week during go‑live Hays are working in partnership with a Birmingham‑based local council to recruit an experienced Business Analyst with a strong background in Accounts Receivable to support a major Oracle implementation and go‑live project. The Role The successful candidate will play a key role in supporting the Oracle go‑live, focusing on Accounts Receivable processes and ensuring business requirements are effectively captured, documented, and supported through deployment. Key Responsibilities • Business analysis support for Accounts Receivable work streams, • Supporting Oracle AR go‑live activities, • Liaising with finance teams and stakeholders to understand and document requirements, • Supporting testing, issue resolution, and post‑go‑live activities, • Providing customer and end‑user support where required Essential Experience • Strong Accounts Receivable experience, • Previous experience working as a Business Analyst, • Experience with Oracle AR (highly desirable), • Local Authority or Public Sector experience (desirable), • Experience supporting financial system implementations or go‑live projects, • Customer support or service desk experience If you're excited by the opportunity to join a dynamic team, please send you an updated CV! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Service/Installation Engineer (Field Based)\n\nUK & Ireland (Field Based)\n\n£40,000-£42,000 + Overtime + Company Car + Pension + Health Care) + Life Insurance + Long Working Day + Training & Development\n\nExcellent opportunity for a skilled Engineer to join an innovative and industry-leading company in a field-based position offering variety, autonomy, and professional growth.\n\nOn offer is a hands-on and customer-facing role where you will play a key part in the installation, commissioning, and servicing of specialist industrial equipment across the UK and Ireland, ensuring high standards of quality, performance, and customer satisfaction.\n\nThis company operates within a highly technical and fast-evolving industry, providing bespoke engineering solutions to clients across multiple sectors. They are now seeking a dedicated Service/Installation Engineer to support their continued growth and uphold their reputation for excellence.\n\nThe day-to-day responsibilities of this role include carrying out installation and commissioning work, diagnosing and repairing faults, providing customer training, and delivering a high level of technical support both on-site and remotely.\n\nThe ideal candidate will have a background in mechanical and/or electrical engineering with strong problem-solving skills and a proactive, customer-focused attitude.\n\nThe Role:\n * Installation, start-up, and commissioning of specialist equipment\n * Servicing, maintenance, and technical support across the UK & Ireland\n * Diagnosing and repairing mechanical and electrical faults\n * 24/7 call-out rota (1 week in 6) with overtime compensation\n * Attending training sessions in Europe as required\n * 38-hour week: Monday-Thursday 8:30am-5:00pm, Friday 8:30am-3:00pm\n\nThe Person:\n * Mechanical or Electrical Engineering qualification (or equivalent)\n * Previous experience in an industrial or manufacturing environment desirable\n * Strong communication, organisation, and problem-solving skills\n * Proactive and customer-focused with a willingness to travel regularly\n * Full UK driving licence and flexibility for occasional weekend work\n\nReference Number: BBBH(phone number removed)\n\nTo apply for this role or to be considered for further roles, please click "Apply Now" or contact Eve Terry at Rise Technical Recruitment.\n\nRise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.\n\nThe salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.\n\nRise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.\n\nThe salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.\n\nWe are an equal opportunities company and welcome applications from all suitable candidates

Role: Operations CoordinatorLocation: Cradley Heath - fully site basedHours of work; 7.30am-4pm Monday to FridaySalary: £ My client are a fast growing, dynamic roofing specialist, who provide roofing solutions to residential and commercial customers throughout the Black Country and Birmingham. The Role: They are seeking an experienced and highly organised Operations Coordinator to join their core team. This is a varied, full-time position where no two days are the same. This role is crucial in ensuring that the administrative processes run smoothly and efficiently, coordinating project logistics. The ideal candidate will possess strong organisational skills, a keen eye for detail, and a proactive approach to problem-solving, contributing to the overall success of the organisation. Key Responsibilities: * • Coordinate and oversee daily office operations, ensuring all administrative activities run smoothly, efficiently, and to a high standard., • Maintain organised workflows, proactively addressing and communicating any issues or delays to keep projects on track., • Deliver exceptional customer service by managing enquiries from clients, suppliers, and staff through both telephone and written communication., • Arrange and schedule materials, skips, and scaffolding across multiple projects, ensuring timely delivery and resource availability., • Provide regular updates to customers throughout each stage of their project, ensuring clarity and confidence in the process., • Communicate daily with the Operations Manager to support planning, decision-making, and operational continuity. What We're Looking For: Proven experience in an administrative or operations management role is essential (construction/roofing experience is a big plus) Positive, enthusiastic, and self-motivated individual Confident communicator - excellent phone etiquette and communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Ability to work independently as well as part of a team, demonstrating leadership qualities where needed. Able to handle pressure and the occasional tricky customer Willing to learn and grow with the business and be a key contributing team member Benefits:, • 20 days holiday plus bank holidays, • Stakeholder pension scheme, • Quarterly Team Events, • Free parking This is an exciting opportunity to join a fast growing company so if you wish to be considered, please email your cv to or call me on .

TSS Talent Partners have partnered with an established recruitment agency based in Dudley and are looking to hire a Recruitment Consultant with experience in Technical, Manufacturing, and Engineering roles. You’ll step into a desk that’s already generating activity, with live vacancies ready to be picked up from day one. This is a great opportunity to build on the success of an existing client base while adding your own value to further strengthen client relationships. The business offers an enjoyable working environment and a highly experienced, long-standing team with a strong focus on delivering outstanding customer service. The role focuses on supporting the Technical & Engineering division, working across positions such as Quality Engineers, Maintenance Engineers, Health & Safety Managers, Design Managers, and other similar specialist roles. We’re looking for someone who: • Has experience within recruitment, with a proven track record of managing and growing a desk as a 360 consultant, • Brings energy, drive, and a proactive, self-motivated approach, • Has experience recruiting within technical or engineering markets If you feel you have the relevant experience for this opportunity, please submit your CV for consideration.

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join our high-performing team based at our Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within our Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: • Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability., • Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives., • Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes., • Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency., • Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings., • Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights., • Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals., • Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation., • Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes., • Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: • Industry and operational knowledge of Ocean freight - inbound, outbound, and cross trade., • An understanding of how to influence the profitability through effective pricing is preferred., • Proven ability to deliver high-quality service at a senior level, • A sharp eye for detail and understanding of its commercial impact., • Ability to work under pressure and meet tight deadlines., • Strong numerical and commercial acumen., • Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred, • Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)., • A proactive, team-oriented mindset with great time management., • Enthusiasm, flexibility, and self-motivation. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Element has an opportunity for a Customer Service Representative (m/w/d) for our lab in Dudley. Our Customer Service Representatives (CSRs) are the essential first point of contact for customer quote requests. Playing a vital part in keeping our sales engine running: handling pricing enquiries, responding to RFQs (Requests for Quotes), and working closely with sales colleagues to ensure our customers receive timely, accurate responses. Fantastic communicators, our CSRs provide an essential link between our sales teams, customers and our operations colleagues. Key to success as a CSR is the ability to establish a personal rapport with our customers. Confidently and proactively engaging with them by phone and email to ensure our quotes meet their needs. Core Responsibilities • Handle incoming requests for pricing and quotations quickly and accurately, ensuring a high level of service and responsiveness, • Work closely with sales and operations colleagues to deliver well-informed, customer-focused quotes, • Build rapport with customers through friendly, professional communication by phone and email, • Spot potential for additional services by asking thoughtful, customer-focused questions during conversations, • Proactively follow up on outstanding RFQs and requests to keep opportunities moving, • Ensure customer needs are fully understood and addressed, asking clarifying questions where needed Skills • Relevant technical knowledge; sales experience an advantage, • Skilled at explaining technical concepts to both specialist and non-specialist audiences, • Strong knowledge of quotation process (can be developed on the job), • Bachelor’s degree preferred in engineering, science, business, or equivalent experience, • Proficient in MS Office, • Familiarity with CRM an advantage, • Strong communication skills, • Ability to build positive customer relationships, • Attention to detail, • Financial awareness, • Effective time management, • Familiarity with CRM tools, • Working knowledge of our products and services (or willingness to learn)

Trade Manager - Ocean Freight Pricing Birmingham Full-time, permanent £45k - 60k depending on experience Bi-annual bonuses Health plan Free parking We have been retained by our client, a large SME global Freight Forwarder with huge growth plans, to recruit an experience Ocean Freight Pricing Specialist to become their Trade Manager. If you want an interview, you will need to send your CV to us so we can represent you. Using cutting-edge technology and driven by passionate people, our client delivers world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join their high-performing team based at the Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within the Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: · Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability. · Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives. · Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes. · Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency. · Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings. · Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights. · Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals. · Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation. · Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes. · Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: · Industry and operational knowledge of Ocean / Sea freight - inbound, outbound, and cross trade. · An understanding of how to influence the profitability through effective pricing is preferred. · Proven ability to deliver high-quality service at a senior level · A sharp eye for detail and understanding of its commercial impact. · Ability to work under pressure and meet tight deadlines. · Strong numerical and commercial acumen. · Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred · Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus). · A proactive, team-oriented mindset with great time management. · Enthusiasm, flexibility, and self-motivation. Rewards This company believes in rewarding their people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives the success of the company. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – our client actively promotes from within and offers clear pathways to progress into senior roles or to explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Apply directly with your CV for an initial conversation - we have been retained by the organisation as their trusted recruitment partner, and can support you through the process to success.

Title: Commercial Insurance Account Executive Location: Halesowen / Birmingham Salary: Negotiable + Benefits + Bonus Overview: We are currently looking for an experienced Commercial Insurance Account Executive to join the professional and welcoming team based out of the Halesowen office. At Halesowen we have a depth of experience that enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. The purpose of this role is to generate & maintain income in line with agreed targets. This includes client visits where appropriate, understanding the prospects business risks and their approach to insurance and designing the most cost effective insurance programme to meet their requirements. You will service designated clients and understand their business risks and approach to insurance. Provide quality advice to clients and attend client meetings as and when requested. Maintain and increase income from existing clients and develop new opportunities in accordance with agreed targets. This is a good long term opportunity that will suit an experienced Executive with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: • Visits to prospects to obtain relevant information to enable quotations to be obtained., • Negotiate/broke business with insurers with a view to arranging appropriate cover at a competitive premium., • Follow-up visits to prospects to report back on our findings with a view to obtaining prospect’s agreement to appointing Berkeley Insurance Group., • Understand prospect’s situation, opportunities and threats and design appropriate solutions., • Produce New Business from own sources and through referrals and pro-active sales activity., • Make recommendations for insurance based on information gathered from prospect., • Service designated existing clients of Berkeley Insurance Group, ensuring that they are retained and the company’s income is maintained/developed, including client visits, passing files/instructions to appropriate staff, • Take instructions relating to the provision of insurance cover from clients and pass to Account Handler where allocated., • Give instructions to insurers when necessary., • Recommend improvements to insurance programme and highlight any gaps in cover, ensuring that quotations are obtained for any new policies., • Maintain effective credit control in respect of allocated clients., • Liaise with Claims Handlers., • Work closely with Account Handlers to provide highest standards of service to prospects and existing clients., • Deal with any other client issues that may arise, referring to the appropriate person when the enquiry falls outside your own knowledge and experience., • Be aware of market conditions and the strengths and weaknesses of competitors., • Be conversant with Company Procedures manual and the requirements of the FCA Rules and to implement and maintain procedures as stipulated., • Carry out all duties and processes in accordance with the Rules of the FCA and any other applicable Codes of Practice. What’s on offer: • A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.), • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)., • Full support for your professional development (including fully funded qualifications) Your Experience: • A thorough knowledge of UK commercial insurance broking, market practice and technical matters., • Strong team player, who will work closely with immediate team and other colleagues and stakeholders., • Sophisticated negotiating and influencing skills., • Outstanding communication and presentation skills., • Behaviour that inspires the trust and respect of team mates and key stakeholders., • Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency., • Self-motivated and driven.

Customer Experience Specialist - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Credit Control Administrator (9 month fixed term contract) Base Location: Birmingham – 2 days per week in office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK. From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG as Credit Control Administrator This role sits within the Operational Excellence Hubs (OEH). OEH is an innovative, agile and collaborative function that provides services to support our client-facing colleagues in the delivery of their work. OEH supports the business through a variety of specialist teams, who work collaboratively to support the business to run smoothly. The Credit Management department is part of OEH Finance. You will be joining a team that provides vital credit control support to the Business, working with a wide portfolio of blue-chip companies, providing high level credit control administration and support, delivering excellent customer service on a variety of tasks and activities and enabling customers to focus on their core business objectives contributing to KPMG’s goal of driving growth through operational excellence. What will you be doing? • Operating a best practice procedure which focuses on making sure that you work with the business in the designated area, resolving and collecting difficult and slow paying debts at the same time as maintaining appropriate pressure on clients to settle invoices, with the issue of periodic statements, standard collection methods, and discretionary and targeted (DSO) chasing., • Manage a percentage of the client debtor ledger – (Approx. 4-500 Accounts v 5-900 invoices) to include maintenance of the credit control system to ensure specific steps taken to recover debts are noted and that all account notifications are completed in line with the diary system. Support the Business with complex process and administration queries., • Provide cover for the wider Credit Control team during periods of leave or absence, which may also include reporting and analysis to the management group as and when required., • Update and maintain the credit control system ensuring the specific steps taken to recover debts are noted and that all account notifications are completed in line with the diary system., • Maintaining audit trail files for difficult aged debts, ensuring GDPR rules are adhered to when dealing with confidential client data., • Where it has been notified that clients are not able to be approached without prior consent of the client team, obtain permission before contact is made. Where direct approach is not permitted, liaise closely with the engagement team to ensure that they are undertaking the appropriate credit control measures., • Rotational management of Credit Control telephone helpline and email, • Management of cash targets; monitoring cash collection against targets taking appropriate measures to ensure targets are met and the aged debt profile is kept to a minimum; Establish monthly exposure to bad debt provision and ensure, where possible this is minimised by priority collection/chasing., • Arrange bad debt write offs (to include clients subject to Insolvency obtaining formal notifications along with proof of debt forms) where appropriate and feed up details to CM management team for authorisation., • Communicate specific difficult debt issues to CM management team, Engagement teams and Finance Managers where applicable, arranging regular meetings to discuss key difficult accounts., • Carry out ad hoc debt requests from internal / external clients (troubleshooting), respond to debt reviews and any queries as requested., • Ensure correct procedures are followed regarding clients who are subject to Litigation, passing all documentation to CM management team for review and legal process. What will you need to do it? • CICM or A level educated with B or greater in English and Maths, • Experience required in a Credit Control or Finance in an operational or professional services environment, • An understanding of wider credit management processes, including litigation, Insolvency, risk/credit checking and best collection methods, • Resilient and able to work with multiple demanding stakeholders Find out more: Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a Logistics Onboarding Analyst to join our high-performing team based at our Birmingham Business Park HQ. If you thrive off providing a great customer experience within the Logistics industry, love contributing towards corporate goals, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Operational Performance team, you’ll be at the heart of ensuring our customers are successfully onboarded and consistently receiving the service they expect. You’ll work closely with internal teams and customers to monitor performance, analyse results, and make sure our operational delivery aligns with contractual obligations. Your role will include: · Leading and coordinating the onboarding of new customers, ensuring a seamless transition from implementation to live operations. · Defining, tracking, and analysing customer KPIs and SLAs, producing clear performance insights and reports. · Monitoring ongoing operational performance to ensure contractual, commercial, and service commitments are met. · Investigating performance variances, identifying root causes, and working with operational teams to drive continuous improvement. · Acting as a key point of contact for customers on performance matters, supporting reviews, governance meetings, and escalation management. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about providing a great service to our customers. You’ll need: · Solid knowledge of logistics operations, supply chain processes, or freight forwarding environments. · A sharp eye for detail and a clear understanding of the commercial impact of operational performance. · The ability to work under pressure and meet tight deadlines in a fast-paced environment. · Excellent communication skills—both written and verbal—with the ability to work across teams and with customers. · Confidence using Microsoft Office and Windows systems (Cargowise & Monday.com experience is a plus). · A proactive, team-oriented mindset with strong organisation and time-management skills. · Enthusiasm, flexibility, and self-motivation, with a desire to drive improvement and add value. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives ours. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in the UK & Ireland. Our Customer Service and Asset Specialist plays a critical role in protecting Tosca’s asset base while delivering exceptional customer experience across the UK & Ireland region. This role combines customer relationship management, operational accuracy and asset governance to ensure contract compliance, financial integrity and sustainable pooling performance. You act as the operational owner of assigned customer accounts, ensuring data accuracy, asset visibility and proactive issue resolution while strengthening long-term customer partnerships. Success in this role requires strong attention to detail, commercial awareness, personal accountability and a consistently positive, solution-focused approach. Responsibilities Customer Relationship Management • Act as the primary operational point of contact for assigned UK & Ireland customers., • Build trusted, professional relationships that support long-term partnership., • Manage customer queries efficiently in line with SLAs, ensuring high service standards., • Proactively anticipate potential issues and resolve them before escalation., • Lead onboarding and customer system training to ensure confidence and autonomy., • Support customer performance review meetings by providing accurate data and operational insight., • Act as an internal advocate for customers while protecting Tosca’s commercial and asset interests. Account Administration & Order Management • Own end-to-end order processing accuracy for assigned accounts., • Ensure stock declarations and balance updates are completed accurately and on time., • Perform structured period-end checks to ensure billing accuracy and resolve discrepancies prior to invoicing., • Maintain accurate and compliant Customer Master Data across systems., • Support credit control processes through timely dispute resolution and validation of account data., • Safeguard revenue through disciplined data entry and validation processes. Asset & Stock Control • Take ownership of asset accuracy and stock integrity across assigned accounts., • Monitor stock movements and analyse asset flows to identify discrepancies or risk trends., • Lead and coordinate customer stock audits, ensuring timely reconciliation and follow-up actions., • Escalate asset variance risks with clear recommendations for resolution., • Actively contribute to reducing asset loss and improving asset turns., • Support contract compliance by ensuring asset movements align with agreed commercial terms. Digitalization & Continuous Improvement • Promote adoption of Tosca’s digital tools and self-service platforms., • Identify opportunities to streamline processes and reduce manual activity., • Contribute to workflow optimization initiatives across Customer Service and Asset functions., • Provide structured feedback on system enhancements based on operational insight., • Support continuous improvement initiatives that enhance efficiency and customer experience. Cross-Functional Collaboration & Quality Support • Work collaboratively with Supply Chain, Operations, Sales, Finance and Quality teams., • Escalate and support resolution of service or quality issues in a structured manner., • Contribute to root cause analysis and corrective action processes., • Maintain clear and professional internal communication to support operational continuity. Knowledge, Skills & Abilities Essential • Strong attention to detail and high levels of data accuracy., • Demonstrated ownership mindset with accountability for results., • Ability to manage customer queries with professionalism and efficiency., • Strong analytical capability with confidence working with numerical data., • Ability to manage multiple priorities while maintaining accuracy., • Strong written and verbal communication skills., • Positive, solution-focused approach to problem solving., • Proficiency in Microsoft Office, particularly Excel., • Fluency in English (written and spoken). Experience • 2 to 5 years’ experience within Customer Service, Account Management, Order Management or Asset Control., • Experience operating within a B2B, logistics, pooling or supply chain environment preferred., • Experience working with KPIs, SLAs and performance metrics., • Experience using CRM or ERP systems., • Exposure to billing validation, reconciliation or audit processes advantageous. Skills • Strong organizational and time management capability., • Structured and methodical working style., • Ability to analyse trends and identify discrepancies., • Confident problem-solving ability., • Resilient under pressure with strong prioritization skills., • Effective cross-functional collaboration capability., • Clear and confident communicator. What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Pricing Specialist professional to join our high-performing team based at our Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Trade & Commercial team, you’ll be building and maintaining strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively. Your role will include: • Managing customer quotations through varying methods, including email and online portals., • Supporting with all aspects of ocean pricing including imports, exports and cross trade., • Negotiating rates with carriers, hauliers and suppliers; confirming equipment availability and agreeing prices where no tariff exists to ensure cost-effective solutions., • Preparing and submitting customer quotations and proposals ., • Creating and issuing quotations using our in-house system., • Communicating with customers to follow up on quotes and obtain feedback to measure, analyse and circulate to the relevant teams, adjusting pricing where possible to ensure we secure opportunities., • Collaborating with ocean freight operational teams to ensure smooth handover of secured shipments., • Monitoring and reporting on the success and failure rates of quotations to management., • Developing strong relationships to deliver exceptional customer service., • Producing strategic tariffs as needed to support efficient workload management, ensuring they remain current and relevant., • Keeping up to date with carrier websites and notifications., • Promoting continuous improvement, • Any other delegated tasks deemed reasonable as assigned by the reporting manager in line with department growth. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: • Industry and operational knowledge of Ocean freight - inbound, outbound, and cross trade., • An understanding of how to influence the profitability through effective pricing is preferred., • Proven ability to deliver high-quality service., • A sharp eye for detail and understanding of its commercial impact., • Ability to work under pressure and meet tight deadlines., • Strong numerical and commercial acumen., • Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred, • Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)., • A proactive, team-oriented mindset with great time management., • Enthusiasm, flexibility, and self-motivation. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Operations Director - Engineering Birmingham | On-site (5 days per week) OVERVIEW AtkinsClarke are proud to be supporting a growing, privately backed manufacturing business with the appointment of an Operations Director to lead a recently acquired and evolving operation. This is a hands-on leadership role with full operational and P&L responsibility, playing a critical part in the next phase of growth. A key focus will be leading a major site relocation into a new, state-of-the-art facility while ensuring continuity of production and customer delivery. This role will suit someone who wants genuine ownership, accountability and the opportunity to shape a business. COMPANY Our client is a specialist engineering and manufacturing business operating within a highly regulated, quality-critical environment. The organisation supplies precision components into a blue-chip customer base and is now entering a period of investment, modernisation and growth. With strong backing and a clear strategic direction, the focus is on improving operational capability, implementing new systems and building a scalable platform for the future. OPPORTUNITY As Operations Director, you will take full accountability for the performance of the site, leading operations, people and processes while driving efficiency and continuous improvement. A key element of the role will be managing the successful relocation of the business into a new facility, ensuring minimal disruption and setting the foundation for future growth. Key responsibilities include: • Full ownership of site operations, including production, quality, health & safety and performance, • Leading and delivering the relocation to a new manufacturing facility, • Taking P&L responsibility, including cost control, investment decisions and profitability, • Driving operational improvements through structured KPIs, reporting and performance management, • Implementing and embedding Lean, CI and best practice manufacturing processes, • Leading ERP/system improvements and moving away from manual processes, • Managing and developing a small but experienced team, fostering accountability and performance, • Building strong relationships with key customers and ensuring high service levels, • Overseeing capacity planning, resource allocation and operational scalability PERSON We’re looking for an experienced and pragmatic operations leader who can balance technical understanding with strong leadership and delivery. You will bring: • Proven experience in a senior operations leadership role within manufacturing or engineering, • Strong understanding of precision engineering, machining or complex production environments, • Experience working within regulated sectors (e.g. aerospace, automotive or similar), • A track record of leading change, transformation or site-based improvements, • Experience managing complex operations, ideally including site moves or facility upgrades, • Strong leadership and stakeholder management skills OFFER A rare opportunity to take ownership of a growing manufacturing business and play a key role in its evolution: • Salary in the region of Up to £85,000, • Full operational and P&L responsibility, • Opportunity to lead a major site relocation and modernisation project, • High level of autonomy and influence within the business, • Exposure to a strong, blue-chip customer base, • Benefits package to be shaped as the business evolves To apply for this position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however, please feel free to get in touch if you would like any further information about your application. At AtkinsClarke, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. By applying you will be registered as a candidate with Atkins Clarke Ltd. Our Privacy Policy is available on request and explains how we will use your data.

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Ocean Export professional to join our high-performing team based at our Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Ocean Export Customer Services team, you’ll be the heartbeat of our international freight operations, ensuring goods travel smoothly across borders and oceans. Your role will include: • Building strong relationships with customers to deliver outstanding service., • Coordinating timely freight movement with complete and accurate documentation., • Arranging haulage with shipping lines and ensuring dispatch readiness., • Managing invoicing and document checks with precision., • Resolving queries quickly and professionally., • Communicating clearly with overseas agents, suppliers, and customers., • Navigating ERP and SAP systems to support client operations., • Taking ownership of your development and staying ahead in your field. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: • Solid knowledge of ocean freight operations., • A sharp eye for detail and understanding of its commercial impact., • Ability to work under pressure and meet tight deadlines., • Strong numerical and commercial acumen., • Excellent communication skills—both written and verbal., • Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)., • A proactive, team-oriented mindset with great time management., • Enthusiasm, flexibility, and self-motivation. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Mechanical Fitter\nBirmingham\n£35,000 - £40,000 + Overtime + Progression + Benefits\n\nAre you a Mechanical Fitter looking for a role which is a mix of both workshop and field-based work servicing and repairing Gearboxes and Pumps?\n\nThe company are a leading national specialist in industrial engineering and this role consists of working within a specialist division of the business that handles pumps and gearboxes.\n\nIn this role you will spend much of your time workshop based but will also go to customer sites to do service and onsite repair work of pumps and gearboxes around the West Midlands\n\nThis is a fantastic role for a Mechanical Fitter seeking day to day variety, plenty of opportunities for overtime and opportunities to progress.\n\nThe Role:\n\nWorkshop and West Midlands visits to customer sites\nMechanical Fitter\nFull Driving License\n*NVQ 3 or HND or HND or similar\n\nConsultant: Alice Holwell\n\nElix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.\n\nMechanical Fitter, gearboxes, gearbox, motors, pumps, field service, service, repairs, engineering, engineers, technical, technician, nvq, workshop, hnd, hnc, Birmingham, West Midlands, Oldbury

Field Service Engineer – Heavy Plant\n\n Location: West midlands - Start your work day from home. \n\n Salary: £43,000 - 45,000 + Overtime (OTE £45,000–£55,000+)\n\n Working Hours: 08:00 – 16:30 (Overtime Paid Before & After)\n\n Benefits: Company Van | Fuel Card | 25 Days Holiday + Bank Holidays | Pension | Spot Bonuses | Full OEM Training | Career Development\n\nThe Opportunity\n\n Join a globally recognised heavy equipment manufacturer supporting critical construction and quarry operations across the UK.\n\n This is a home-based Field Service Engineer role, covering the West Midlands region, where you’ll take ownership of your day, travelling directly from home to customer sites. You’ll be working on a range of high-value plant machinery, playing a key role in keeping essential equipment operational.\n\n With a team of just 12 engineers nationwide, this is a close-knit, specialist environment where your contribution is visible and valued.\n\n The Role\n\nCarrying out diagnostics, servicing, and repairs on heavy plant equipment\nWorking across electrical, hydraulic, and mechanical systems\nManaging your own workload – typically 1 to 3 jobs per day depending on complexity\nAttending customer sites including quarries, construction, and infrastructure projects\nOccasional overnight stays as required\nEnsuring high standards of safety and customer service at all times\n What We’re Looking For\n\nNVQ Level 2 or 3 in Engineering (or equivalent)\nValid CSCS Card\nProven exierience in fault finding and maintenance\nStrong knowledge of: \n\nHydraulics\n\nElectrical systems\n\nMechanical systems\nFull UK Driving Licence\nComfortable working independently in a field-based role\n Desirable (Not Essential)\n\nQuarry Passport\nHS2 Site Card \n What’s on Offer\n\n£43,000 - £45,000 with strong overtime potential\nCompany van, fuel card, laptop, tablet, and phone provided\n25 days holiday plus bank holidays\nPension scheme\nSpot bonuses and recognition incentives\nOngoing technical training and OEM development\nAll specialist tools provide\n \n Why Join?\n\nHome-based role with structured hours and paid overtime\nWork on high-spec, industry-leading equipment\nJoin a small, highly skilled engineering team\nGenuine opportunity for long-term development and progression\n About Us\n\n This opportunity is being advertised by Pertemps Specialist Division – Engineering, supporting clients across the UK with high-quality engineering talent

Business Development Manager – Structural Insulated Panels\n\nJob Title: Business Development Manager – Structural Insulated Panels\n\nIndustry Sector: Structural Insulated Panels, Structural Panels, Insulated Panels, Off-Site Manufacturing, Timber Frame, Timber Frame Systems, Structural Roofing Systems, Structural Building Products, Exterior Building Systems, Housebuilders, Developers, Self Builders, Contractors, Main Contractors, Residential, Commercial, Area Sales Manager, Business Development Manager\n\nArea to be covered: Midlands & North (to the Scottish border)\n\nRemuneration: £45,000 - £50,000 + uncapped commission giving OTE £70,000+\n\nBenefits: £250 car allowance & comprehensive benefits package\n\nThe role of the Business Development Manager – Structural Insulated Panels will involve:\n\n * Field sales position selling a high quality manufactured range of structural insulated panels\n\n * All of your time will be focused on selling to architects, medium housebuilders, developers, local authorities and smaller self-builders\n\n * Typical developers / housebuilder project sizes would be 10-60 residential houses\n\n * Will go after self-build / small developer projects such as; Grand Designs\n\n * Will be required to generated specification and follow project through to completion with contractors, developers\n\n * Majority of your time will be focused on generating new business relationships\n\n * Once up and running will be targeted to turnover circa £2.5m\n\nThe ideal applicant will be Business Development Manager – Structural Insulated Panels with:\n\n * Must have construction sales experience selling off-site manufacturing solutions OR timber frame systems OR structural roofing systems / insulated panels\n\n * Would consider other product related backgrounds with the right route to market\n\n * Must have experience selling to housebuilders, developers, local authorities and smaller residential self-builders\n\n * Ideally have specification / contractors selling experience\n\n * Ideally have in depth knowledge of the structural systems used in the design / building a house\n\n * Strong presentation and communication skills\n\n * Tenacious, self motivated, intelligent and a strong focus on customer service\n\nMitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Structural Insulated Panels, Structural Panels, Insulated Panels, Off-Site Manufacturing, Timber Frame, Timber Frame Systems, Structural Roofing Systems, Structural Building Products, Exterior Building Systems, Housebuilders, Developers, Self Builders, Contractors, Main Contractors, Residential, Commercial, Area Sales Manager, Business Development Manager

Position: Document Control Specialist\n Location: Remote (Birmingham) – Business Travel Required (infrequent)\n Benefits: Competitive Salary, Bonus, and Standard UK Benefits\n \n Profile:\n We are searching for a Document Control Specialist to join a dynamic and collaborative team driving excellence in engineering projects. As a Document Controller, you will play a critical role in ensuring the accuracy, compliance, and timely delivery of technical documentation across complex projects. This opportunity offers the chance to work closely with Project Management, Engineering, and Planning teams, while developing expertise in cutting-edge document management systems. If you are passionate about organisation, precision, and enabling successful project execution, this is your opportunity to learn, grow, and make an impact in a global environment.\n \n Roles & Responsibilities:\nRegister, issue, update, and archive technical project documentation (drawings, specifications, certificates, etc.).\nMaintain and keep the Document Management System (DMS) up to date.\nPrepare the Project Document List in collaboration with all disciplines and the list of documents to be shared with the client.\nCoordinate with all disciplines and clients to ensure proper document delivery and traceability.\nCollaborate with Project Management, Engineering, and Planning teams to monitor document status, update planning dates, and activate internal and external documentation workflows.\nPrepare reports on document status.\nEnsure compliance with company standards and document control procedures.\nReview technical specifications to identify document management requirements for projects.\nProvide training to end-users on the use of the document management tool.\nPrepare & collate Health & Safety Files, including technical manuals (O&M) to relevant project requirements.\nSupport off site activities related to effective document management control such as scanning and filing of project documentation at customer premises.\nManage outsourced printing suppliers through requesting quotations, monitoring quantities and reporting to the Project and Document Manager.Ideal Background:\nLibrary and Information Studies (or similar); technical degrees with proven experience in document management within engineering companies.\nMinimum of 5 years of experience in Document Control activities in engineering firms.\nKnowledge of document management tools (In Eight, SharePoint, Aconex, Livelink, Extended ECM etc.).\nKnowledge of Autodesk Construction Cloud (ACC) and Building Information Modelling (BIM) environments is a plus.\nKnowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint).\nOrganizational skills, attention to detail, and good communication abilities.\nKnowledge of various relevant industry standard client documentation practices including National Grid / SSE / SPEN / DNO requirements, is desirable.\nIOSH Managing Safely or similar, is desirable.The Company:\n NES Fircroft are currently working on behalf of a global power technology business which have a presence in almost 100 countries. Leading innovation for over a century, they partake in offering products, solutions and services within the energy industry. Helping their customers, improve efficiency, optimize resources, and reduce emissions.\n\nWith over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients

Alexander James Recruiting is currently looking for an experienced sales professional to work for a well-established supplier of various specialist commercial vehicle & material handling products to cover and develop their client base on a national basis. With a package to include a competitive salary and unrivalled commission scheme within their sector, this is an excellent opportunity for a highly commercial sales professional who has the ability to sell high value equipment. \n\nResponsibilities\n\nManaging an existing client base nationally\nBusiness development across these areas in selling a variety of specialist heavy/big trucks, reachstcakers, container handling & other handling equipment \nLiaise heavily with an internal sales person to provide ongoing customer engagement \nWork heavily with the Managing Director to strategically acquire new customer’s and calculating and achieving high margin’s \nAccount manage effectively by ensuring customer’s service requirement are being met adequately by the engineering team Requirements \n\nOur client is seeking an individual with a strong appreciation of capital equipment products and crucially able to understand the nature of the role in terms of a high value, low volume sales process. You will preferably have experience of selling material handling equipment agriculture, commercial vehicles, heavy plant or similar and are able to demonstrate strong commercial acumen. Our client requires an individual able to work with customer’s over a long period of time and who appreciates the technical aspects of the products they sell as well as the ability to work on their own initiative in a strategic manner. The role is national with a degree of travel required though the individual can be based anywhere within reason. \n\nBenefits\n\nCompetitive salary dependent on experience (Up to £60,000)\nExcellent uncapped Commission potential (£80,000-£150,000 genuinely achievable)\nCompany Car\n25 days holiday + statutory + birthday \nGrowth opportunity, working with a leading organisation and well known brand within their sector\nPotential future management opportunity The Company \n\nAn extremely successful SME who have been operating for many years, our client is a provider of various high value, niche lifting and container handling products that serve the UK market. They have represented various brands over the years within heavy trucks, port and container handling and pride themselves on exceptional service with an excellent team of engineer’s. Due to some recent changes, they now require a sales person to work nationally in the sale of their mobile equipment range

Your new company \nBirmingham City Council have some exciting roles available for qualified social workers to join a new community team project. Birmingham City Council are recruiting 35 temporary social workers for a 6-month project to support with conversation 3's.\n\nYour new role \nAs a qualified social worker, you will be working within a strong established community team, undertaking caseloads with citizens to identify needs and outcomes in the community, completing reviews and attending and participating in case discussions. You will deliver an enhanced customer experience that promotes the well-being of vulnerable adults to enable them to live independently for longer, supporting them in retaining and regaining their skills and confidence.\nThis role is 35hrs per week with remote work, but you will be required to attend the office 1 day per week.\n\nWhat you'll need to succeed \nYou will have at least 2 years post-qualification permanent experience in Adults Social Care. You must also have knowledge of key legislation that underpins Social Work, be able to produce reports and maintain records. To be successful, you will require a Social Work qualification (BA Social Work, CQSW, DipSW, CSS or CCETSW approved equivalent). It is also essential that you have a current professional registration with Social Work England and have UK experience.\n\nWhat you'll get in return \nIn return, you will receive a competitive pay rate of £28.40 per hour, flexible remote working, and a supportive team environment. You will benefit from experienced Senior Practitioner support, regular supervision, clear case direction at allocation, monthly team meetings, wellbeing drop-in sessions and additional CPD opportunities. This is an excellent opportunity to work within a well-structured safeguarding service that values practitioner wellbeing, professional judgement and development.\n\nWhat you need to do now \nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We have a brand new, fabulous opportunity for experienced travel consultants to join a specialist travel organisation based in the heart of Birmingham city centre.\n\nIf you’re looking at building a solid career in group travel and are an expert in travel planning and organisation (and ideally have a second European language,) we’d love to hear from you!\n\nIn this fast-paced role, you’ll be working with your group leader to create, develop and organise bespoke cultural and tour itineraries to the UK, Europe, and far beyond. You’ll be the primary contact for your customers throughout the booking journey, providing outstanding customer service and managing every aspect of their trip. You’ll also liaise with suppliers and ensure that they meet the necessary standards.\n\nThis is an office-based role in Birmingham city centre and our client can offer is a competitive salary DOE plus commission. Hours of work are Monday – Thursday 9am – 5.30pm, 9am – 4pm on Friday with reduced hours 10am – 3.30pm during August.\n\nIf this role is of interest to you, please apply online.\n\nRole of Group Travel Consultant:\n\n * Providing advice about organising tours and travel to different destinations\n\n * Developing travel itineraries and ensuring that all the needs of the customers are met\n\n * Liaising with suppliers to make arrangements for transport, accommodation, and activities.\n\n * Building lasting relationships with customers, evaluating their trips, gathering feedback and ensuring they book again!\n\n * Dealing with payments and general administration tasks\n\n * Dealing with unforeseen issues and involvement in the out-of-hours response rota\n\nSkills required for the role:\n\n * Previous travel industry experience and ideally, experience of arranging and selling group tours\n\n * Fluency in at least one other modern European language would be an advantage\n\n * Good attention to detail\n\n * Excellent communication skills, good telephone manner\n\n * Good IT skills\n\n * Enthusiasm, confidence, and flexibility\n\nIf you’re interested in learning more about this Group Travel Consultant role, please press the apply online button now!\n\nNot for you? Then please visit our website to view the other exciting roles we have available.\n\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Fire & Security Engineer - Birmingham / Midlands\nLocation: Birmingham & Midlands Region\nSalary: £32,000 - £42,000 (DOE) + Overtime + Travel + Benefits\nJob Type: Full-time, Permanent\n\nOverview\nA well-established specialist Fire & Security integrator is seeking a skilled Fire & Security Engineer to cover Birmingham and the wider Midlands region. This role is perfectly suited to an engineer with a background in either fire alarms or security systems who is looking to become multi-disciplined, with full training provided.\n\nThe company delivers high-quality installation and maintenance services to a range of commercial and industrial clients and is known for investing in its engineers and promoting from within.\n\nRole Responsibilities\n\nInstallation, servicing, and maintenance of fire alarm and/or security systems\nWorking across systems such as fire alarms, CCTV, intruder alarms, and access control\nDiagnosing faults and carrying out effective repairs\nCompleting small works, upgrades, and system modifications\nEnsuring compliance with industry standards (e.g. BS5839, NSI/SSAIB)\nProviding a professional service to clients on-site\nAccurately completing service reports and documentation\nParticipating in an on-call rota (typically 1 in 5)\n\nCandidate Requirements\n\nExperience in either fire alarms or electronic security systems\nStrong servicing and fault-finding skills within your discipline\nInterest in developing skills across both fire and security\nFull UK driving licence\nGood customer-facing and communication skills\nKnowledge of relevant standards is advantageous\n\nPackage & Benefits\n\nBasic Salary: £32,000 - £42,000 (depending on experience)\nOvertime: 1.5x weekdays / 2x Sundays & bank holidays\nTravel Time: Paid after 30 minutes each way\nCall-Out: £150 standby + door-to-door overtime if called out\nCompany Vehicle: Van with personal use option\nFuel Card & Expenses Covered\nHoliday: 25 days + bank holidays\nPension: Employer contribution (typically 4-5%)\nTraining: Full cross-training + manufacturer certifications\nProgression: Clear routes into senior, commissioning, or supervisory roles\nTools, PPE & uniform provided\n\nWhy Apply?\nThis is a great opportunity for engineers who want to future-proof their career by becoming multi-skilled. You'll be supported with structured training, a strong pipeline of work, and a company culture that values its engineers.\n\nNext Steps\nApply now for a confidential discussion. Full company details will be shared at the next stage.\n\nINDAV

Job Title: Field Service Engineer – Water Purification\nLocation: Home-Based (Birmingham & Midlands Region)\nSalary: £35,000+ DOE\nJob Type: Full-Time, Permanent\n\nOverview:\nWe are currently recruiting for a Field Service Engineer to join a well-established water purification business, supporting clients across the Birmingham area and wider Midlands region. This is a home-based role, typically covering a 65–100 mile radius, with the M5/M42 corridor forming the core area of operation.\n\nThis is an excellent opportunity for an engineer looking for a regional role with reduced long-distance travel, while still working on a wide range of water treatment systems. Occasional support may be required for other regions during holiday cover.\n\nKey Responsibilities:\n\n * Installation, commissioning, servicing, and fault-finding on water purification equipment\n\n * Working on systems including Reverse Osmosis (RO), De-ionisation (DI/EDI), Water Softeners, Filtration systems, pumps, tanks, and pure water ring mains\n\n * Carrying out planned maintenance and reactive breakdown support\n\n * Ensuring all work is completed to customer specifications and industry standards\n\n * Completing service reports and maintaining accurate documentation\n\n * Providing a high level of customer service on-site\n\nRequirements:\n\n * Proven experience within water treatment / water purification\n\n * Strong working knowledge of RO, DI/EDI, softeners, filtration, and associated equipment\n\n * Experience with pumps, tanks, or pipework systems is advantageous\n\n * Ability to work independently in a field-based role\n\n * Strong fault-finding and problem-solving skills\n\n * Full UK driving licence\n\n * Flexible approach to regional travel and occasional wider support\n\nPackage & Benefits:\n\n * Salary from £35,000+ depending on experience\n\n * Company vehicle\n\n * Company phone\n\n * Pension scheme\n\n * 25 days holiday + bank holidays\n\n * Ongoing training and development\n\n * Full PPE and uniform provided\n\n * Structured career progression\n\n * Bonus opportunities and travel/time incentives (where applicable)\n\nSmart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience.\n\nBy applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent

TEAM ASSISTANT\n Our client, a global investment bank, is seeking a Team Assistant to provide high-quality administrative support to a group of Bankers at Analyst, Associate and Junior VP level within a specialist industry team. This is a fast-paced, dynamic and rewarding position that is well suited to candidates with customer service or administrative experience who enjoy working in high-volume, detail-focused environments. Full training and ongoing support will be provided.\n \n TEAM ASSISTANT ROLE:\n \nTake ownership of complex and constantly changing diaries, coordinating meetings and conference calls across the UK and Europe while staying one step ahead of shifting priorities \nCoordinate and schedule meetings, conference calls and video conferences across multiple time zones, ensuring everything runs smoothly \nManage a high volume of calls and emails with confidence, delivering clear, timely and professional communication \nOrganise all aspects of travel, including room bookings, visas, flights, accommodation and car arrangements, creating seamless itineraries from start to finish \nProcess expenses and invoices accurately and in line with company policies \nProvide proactive day-to-day support, handling queries and completing a variety of ad hoc administrative tasks that keep the team running efficiently \nOffer support to colleagues during holidays or absences, helping to maintain a smooth and collaborative working environment TEAM ASSISTANT ESSENTIALS:\n \n12 months of experience in a corporate or customer-facing role, with exposure to professional environments \nProficient in Microsoft Outlook, Word and Excel to a high standard \nDesire to grow as an assistant, taking on increasing responsibility and developing skills through learning and mentorship \nAbility to manage competing time-sensitive priorities and tasks, organising workloads effectively and meeting deadlines in a fast-paced environment \nHigh attention to detail and the ability to multitask effectively, maintaining accuracy and quality while handling multiple tasks simultaneously \nClear and professional communication skills, both written and verbal, when interacting in person, over the phone, virtually or by email \nTeam player who works well under pressure, contributing positively to team objectives and supporting colleagues when needed \nProactive, resourceful and able to work independently, demonstrating initiative and solving problems efficiently with minimal supervision \nDiscretion when handling confidential information and maintaining a professional, positive and can-do attitude at all times TEAM ASSISTANT BENEFITS:\n \nProgression and development opportunities If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.\n \n At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation

Step into a rewarding opportunity offering a supportive and collaborative environment, and the chance to play a key role in supporting the delivery of high-quality legal services within a busy Housing Legal team. This Housing Legal Assistant position gives you the opportunity to manage your own caseload under supervision, contribute to the defence of housing disrepair claims, and develop specialist experience in property litigation.\n You’ll be joining a well-established housing organisation based in Birmingham, known for its commitment to delivering safe, affordable homes and providing a positive, inclusive working environment. This is a great opportunity for a motivated legal professional who is keen to build experience in civil litigation and develop their career within housing law.\n\n This is a part-time role (17.5 hours per week), with potential scope to temporarily increase to 31.5 hours per week. The role is office-based in Birmingham, with the possibility of one day working from home following the successful completion of training and supervision.\n\n In this Housing Legal Assistant position, you will be:\n · Managing your own caseload of disrepair claims under supervision\n · Supporting the defence of pre-action and issued legal claims\n · Drafting legal documents, pleadings, and correspondence\n · Ensuring compliance with court procedures and relevant legislation\n · Liaising with internal teams, solicitors, and external stakeholders\n · Supporting tenancy management and wider litigation matters within the Housing Legal team\n · Maintaining accurate case records and documentation\n · Delivering a professional, customer-focused legal service\n\n I’d love to speak to any Housing Legal Assistant who has:\n · A 2:1 Law Degree or above, or LPC/SQE qualification (or equivalent)\n · Previous experience in a legal role or legal environment\n · Experience working within a housing background or housing-related organisation (desirable)\n · Strong written and verbal communication skills\n · Excellent organisational skills with the ability to manage multiple priorities\n · Confidence working with internal teams and external stakeholders\n · An interest in developing experience in housing law and civil litigation\n · Knowledge of Civil Procedure Rules (CPR) (desirable but not essential)\n\n This Housing Legal Assistant role is offering the following benefits:\n · Part-time hours (17.5 hours per week), with potential to increase to 31.5 hours temporarily\n · Opportunity to gain specialist experience in housing disrepair litigation\n · Supportive and collaborative team environment\n · Career development within a well-established housing organisation\n · Inclusive workplace culture\n\n Travel & Location\n This Housing Legal Assistant role is based in Birmingham, at Bath Row. The role is primarily office-based, with the opportunity for one day working from home following training. The location is well connected via public transport and major road links, making it easily accessible from across Birmingham and surrounding areas.\n\n If this Housing Legal Assistant opportunity sounds like your next step, please apply now or contact Ryan Stewart (url removed) (phone number removed) for more information

Road Freight & Customs Operator\n\nTyseley\n\nUp to £35,000 per annum + benefits\n\nPermanent\n\nAbout the Role\n\nWe are seeking an experienced Road Freight & Customs Operator to join a busy and growing operations team. Reporting to the Operations Manager, you will coordinate European road freight shipments, manage UK import and export customs clearances, and support wider logistics and warehouse projects.\n\nThis role is ideal for someone with strong road freight forwarding experience who is confident handling end-to-end transport movements across the UK and Europe.\n\nKey Responsibilities\n\nCoordinate European road freight shipments (import and export), ensuring smooth end-to-end movement\n\t\nArrange full and part load (FTL/LTL) road transport with carriers and overseas partners\n\t\nOrganise collections and deliveries across the UK and Europe, ensuring efficient routing and transit times\n\t\nPrepare, review, and manage shipping and customs documentation including CMRs, commercial invoices, and packing lists\n\t\nPrepare and submit UK import and export customs declarations\n\t\nTrack shipments and provide proactive, accurate updates to customers\n\t\nLiaise with hauliers, drivers, and overseas agents to resolve operational issues\n\t\nManage supplier invoicing, customer billing, and transport-related costs\n\t\nSupport inbound and outbound movements for warehouse and 3PL operations\n\t\nMaintain operational records, KPI reporting, and full shipment visibility across systems\n\nEssential\n\nProven experience in road freight forwarding / European road transport operations\n\t\nStrong knowledge of UK import/export customs procedures\n\t\nExcellent organisational and communication skills\n\t\nAbility to manage multiple shipments in a fast-paced environment\n\t\nComfortable using IT systems and transport management software\n\nDesirable\n\nExperience with road freight\n\t\nExposure to CFSP customs processes\n\t\nExperience working with warehouse or 3PL operations\n\t\nFamiliarity with systems such as Scope, CNS, Destin8, and e-Customs by Descartes\n\nBenefits\n\nCompetitive salary up to £35,000 per annum\n\t\nHybrid working (2 days per week from home after probation)\n\t\nGenerous annual leave, plus bank holidays and birthday leave\n\t\nQuarterly performance bonus\n\t\nTraining and development opportunities\n\t\nCompany car scheme\n\nWhy This Role\n\nThis is a permanent opportunity within a supportive and expanding logistics team. You will play a key role in managing European road freight operations, while developing your expertise in customs and international transport coordination.\n\nThis role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment\n\nNot quite the right role but still looking?\n\nWhether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.\n\nFind us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment

Mechanical Maintenance Technician (Product Support Engineer) - Rail\n\nLocation: Midlands (home‑based, with frequent travel to depots mainly in Derby and Birmingham)\n Contract Type: Permanent\n Hours: Full-time\n\nThe Role\n\nWe are seeking a Mechanical Maintenance Technician to join a field-based engineering team supporting rail products across the Midlands. Reporting to the Site Team Leader or Site Supervisor, you will be responsible for carrying out routine maintenance and repair activities to a high technical and safety standard.\n\nThis role suits an engineer with a strong mechanical background, a proactive mindset, and a commitment to continuous improvement and digital ways of working.\n\nKey Responsibilities\n\nCarry out preventative, scheduled and corrective maintenance activities in line with approved manuals, maintenance schedules and contractual requirements\nComplete planned maintenance in accordance with operating instructions\nDiagnose faults and undertake repairs using technical documentation, drawings and fault-finding guides\nActively contribute to continuous improvement of maintenance practices and procedures\nComplete all service and maintenance documentation accurately for both internal and customer requirements\nAttend customer meetings as required to support sign-off of completed work\nProactively engage with HSQE processes and maintain high safety standards at all times\nMaintain cleanliness of on-site facilities\nAccurately record parts usage to support effective stock control\nUse IT systems effectively, including service and reporting platforms and email\nAttend local and factory-based training to ensure skills and certifications remain current\nProvide support at other depots when required and undertake other reasonable duties\n\nCandidate Profile\n\nEssential:\n\nEngineering background with a strong mechanical bias (electrical knowledge advantageous)\nExperience in maintenance, repair and overhaul environments\nNVQ Level 2 in Engineering or equivalent\nHigh level of safety awareness\nCompetent in Microsoft Office (Excel, Word and email)Desirable:\n\nNVQ Level 3 in a relevant discipline (e.g. Mechanical Engineering, Vehicle Maintenance)\nExperience working with diesel engines, ideally in a rail environment\nExperience transferable from: \nAutomotive maintenance (powertrain/engine focused)\nAircraft maintenance(On-the-job training will be provided for internal systems and specialist product knowledge.)\n\nKey Skills and Attributes\n\nProactive and self-motivated with strong initiative\nWell organised with a flexible, can-do attitude\nAble to work effectively both independently and as part of a team\nComfortable working in a field-based role with regular travel\n\nOur Commitment\n\nWe are committed to building an inclusive, respectful and supportive working environment where everyone can thrive. We value diversity of thought, experience and background, and believe this helps drive innovation and high performance

Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combined exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale.\n\nJOB DESCRIPTION\n* Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach\n* Take time to understand customers' needs, recommending suitable tour options\n* Build trust and confidence with customers\n* Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention\n* Maintain accurate CRM records to support excellent service delivery\n* Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable\n* Contribute to improving conversion, customer experience and sales processes\n* Take ownership of personal performance, learning and development\n\nTHE PACKAGE: \nStarting salary is very competitive, up to £28 pa dependent on experience, plus commission with an OTE of £38k pa. This is a hybrid - Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team.\n\nBenefits include: \n* 25 days' holiday, plus your birthday off. \n* The opportunity to travel on their trips \n* Contributory Pension\n* Industry leading training\n* Regular prizes and awards for achievers and team players\n\nEXPERIENCE REQUIRED: \nThis is not your 'average' travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered.\n* Proven experience in a sales or customer-facing role, ideally involving complex or high-consideration purchases\n* Strong listening skills and emotional intelligence\n* A results-driven mindset, balanced with a genuine commitment to customer outcomes\n* Strong written and verbal communication skills\n* Comfort working with systems, data and performance metrics\n* A collaborative, team-first attitude\n\nINTERESTED?\nPlease follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Job Specification: Service, Sales & Customer Relations Assistant Manager\n\nOverview - A hands‑on Assistant Manager role supporting the daily operation of a high‑volume sales and customer service contact centre. Responsible for team leadership, performance management, customer escalations and operational efficiency, while supporting and deputising for the Sales & Customer Services Manager.Business sector experience is highly desirable.\n\nKey ResponsibilitiesCustomer & Service Delivery\n\nAct as the escalation point for complex customer complaints, resolving issues quickly and professionally.\nBuild and maintain strong customer relationships, including management of key accounts.\nReview customer performance, spend and service levels, identifying opportunities for account growth.\nEnsure customer data, orders and delivery documentation remain accurate.\nLiaise with couriers and external partners to resolve service issues and reduce errors.\nTeam Leadership\n\nLead and support supervisors, team leaders and advisors; manage internal issues fairly and calmly.\nSupport recruitment, onboarding and ongoing development of sales and customer service staff.\nMonitor performance, call quality and sales errors, implementing corrective actions and training.\nManage rotas, holiday approvals, attendance and return‑to‑work processes.\nPromote cross‑training to maintain operational resilience.\nHandle HR matters including performance management and disciplinaries.\nOperations & Reporting\n\nMaintain accurate sales and operational records.\nIdentify opportunities to improve productivity, service quality and efficiency.\nEnsure health and safety standards are met within the department.\nProduce monthly sales and performance reports.\nWork with Accounts on credit limits for larger customers.\nProvide regular performance feedback to senior management.\nCover the Sales & Customer Services Manager during absence.\nSkills & Experience Required\n\nProven experience in sales, customer service or call centre management.\nStrong leadership and people‑management skills.\nConfident decision‑maker with the ability to manage conflict effectively.\nHighly organised, with the ability to prioritise in a fast‑paced environment.\nExcellent communication and interpersonal skills.\nExperience in coaching, motivating and managing team performance.\n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A leading specialist and luxury Tour Operator that specialises in exclusive group holidays for single travellers is now seeking an experienced Travel Sales Consultant to join their team working partly in their Birmingham city centre office and partly from home.\n\nThis fantastic Tour Operator pride themselves on going the extra mile, offering expert tips & advice, with in-depth local knowledge to turn inspiration into a bespoke holiday ideally suited to the customer.\n\nDue to such growth plans, they are now looking to grow there specialist sales team to ensure that they continue to offer the high levels of customer service. \n\nThey are looking for enthusiastic individuals who have the drive to succeed in sales, and a passion for travel. SALARY 25K plus commission and is hybrid working (3 days office in Birmingham city centre, 2 from home)\n\nJOB DESCRIPTION:\n\nThis is a pivotal role, critical to driving sales performance and ensuring the future growth and profitability of the business.\n\nThe successful candidate will play a key part in representing our brand by delivering outstanding customer service, fostering customer loyalty, and attracting new clients to our award-winning company.\n\nWork towards achieving individual monthly sales targets.\nNaturally excel in customer service, adapting communication styles to suit different customer types and needs.\nProvide genuine advice and recommend trips tailored to each customer, ensuring they have the best possible experience and are encouraged to return.\nConfidently engage with clients using your personality while interacting primarily over the telephone, web chat, or email.\nTake the time to understand each customer's unique needs and motivations for considering a solo trip.\nEnjoy representing our brand while striving to improve conversion rates for new customers.\nDeliver exceptional customer service throughout the booking process and provide ongoing support for any customer queries.\nStrive to offer a level of customer service that truly sets us apart from competitors.\nListen carefully to customers, ensuring they feel valued and understood, and tailor your service to meet their individual needs and reasons for booking a solo trip. \n\nEXPERIENCED REQUIRED:\n\nA highly focused and driven individual with significant experience in the Travel Industry\nAbility to learn and develop extensive product knowledge.\nDriven, highly motivated, numerate and with a proven track record in delivering ambitious targets\nCommitment to providing exceptional customer service \n\nPACAKAGE:\n\nCompetitive basic salary of 25K plus commission, working Monday - Friday with 2 Saturday's per month.\n\nHybrid working (3 days office in Birmingham city centre, 2 from home - Saturday's always from home)\n\nIncentives and discounts, with a low staff turnover due to their friendly working environment. \n\nINTERESTED?\n\nFollow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed)

Company Overview:\n\nNetwork are a well-established service provider specialising in national catering equipment and engineering services. Having recently celebrated 25 years in business Network have become a trusted partner for blue-chip clients across the UK.\n\nWorking closely with leading manufacturers, the company have an excellent reputation for providing high-quality services and solutions. Employing a large team of field engineers who are trained on a vast range of specialist catering equipment.\n\nNetwork are part of the Airedale Group who offer the complete end to end solution in providing commercial kitchens across the food service industry. If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing group of businesses, employing 700 people across the UK.\n\nJob Overview:\n\nThe Electrical Contracts Manager will play a pivotal role in shaping and evolving the electrical work of the business. This role will not only focus on managing electrical contracts for Network but also seek to expand and integrate electrical expertise across various other areas within the group. Responsible for managing electrical works carried out at our customer sites and leading a team of 21 Field Engineers to ensure work is completed on time, within budget, and to the required standards. The position will be customer facing, producing quotations, providing progress reports, ensuring service level agreements are met and making recommendations to our clients.\n\nWe are seeking an experienced professional who has the vision and drive to help grow the department and win new business. Proven experience in leading a team whilst remaining hands on with day-to-day operations.\n\nBenefits:\n\nCompetitive salary, company vehicle and scope to progress, private healthcare plan, 23 days holiday rising to 26 days with service, employee refferal scheme.\n\nKey Responsibilities:\n\n• Lead and supervise a team of 21 electrical field technicians.\n\n• Assign jobs, set deadlines, and monitor the performance of team members to ensure productivity and quality.\n\n• Conduct site inspections and provide technical support to your field service team.\n\n• Produce quotations and proposals for electrical works, ensuring they are accurate, competitive, and aligned with client needs.\n\n• Act as the primary point of contact for clients, maintaining strong relationships and ensuring their needs are met.\n\n• Identify cost-saving opportunities and manage the financial aspects of the electrical work.\n\n• Help grow the electrical services department by identifying opportunities to secure new contracts or expand existing ones.\n\n * Track project progress, manage timelines, and address any potential delays.\n\n * Provide clients with regular updates and recommendations to address any issues or opportunities for improvement.\n\n * Ensure that all electrical work complies with industry regulations, safety standards, and internal quality protocols.\n\nExperience Required:\n\n * An approved Electrician, working at supervisory or management level. • Excellent leadership skills.\n\n * Strong communication skills with ability to influence best practice.\n\n * Flexibility to travel and work across various customer sites within the UK.\n\n * Proficiency in reading and interpreting electrical schematics and diagrams.\n\n * Valid driver's license and clean driving record.\n\n * 18th Edition Electrical Regulations.\n\n * City and Guilds 2391.\n\n * City and Guilds 2377 PAT Testing

Ocean Freight Forwarder\n\nTyseley\n\nUp to £35,000\n\nPermanent\n\nAbout the Opportunity\n\nWe are supporting a well-established freight forwarding business in their search for an experienced Ocean Freight Forwarder to join their operations team in Tyseley. This is a busy and varied role, focused on ocean freight coordination, international shipment management, and UK customs processes, with some involvement in wider multimodal logistics activity.\n\nYou will be responsible for managing shipments from origin to destination, working closely with overseas agents, carriers, and customers to ensure freight movements are completed smoothly, efficiently, and in line with required timelines.\n\nThis role would suit someone who is confident handling end-to-end freight operations and enjoys working in a fast-paced environment where no two days are the same.\n\nKey Responsibilities\n\nManage ocean freight shipments (predominantly FCL) from booking through to delivery\n\t\nCoordinate international shipments with overseas agents and transport partners\n\t\nArrange vessel bookings and oversee cargo collections where required\n\t\nHandle and check shipping documentation including Bills of Lading, commercial invoices, and packing lists\n\t\nProvide regular updates to customers on shipment progress and status\n\t\nTrack shipments and resolve any operational issues or delays\n\t\nManage shipment costing, including supplier invoices, customer billing, and related charges\n\t\nSupport customs clearance activities for UK import and export shipments\n\t\nEnsure compliance with relevant customs procedures and documentation requirements\n\t\nRaise supporting trade documentation such as Certificates of Origin and EUR1s where required\n\t\nAssist with general multimodal freight forwarding operations when needed\n\t\nMaintain accurate shipment data within internal systems\n\nEssential\n\nPrevious experience in ocean freight forwarding (FCL experience preferred)\n\t\nAbility to manage shipments independently from start to finish\n\t\nGood understanding of UK import and export customs procedures\n\t\nExperience working with shipping documentation\n\t\nStrong organisational skills and attention to detail\n\t\nConfident communicator, able to liaise with customers and overseas partners\n\t\nComfortable working in a fast-paced operations environment\n\t\nStrong IT skills and ability to learn new systems\n\nWhat’s on Offer\n\nUp to £35,000 per annum depending on experience\n\t\nHybrid working after training period\n\t\nOpportunity to work within a growing freight forwarding environment\n\t\nExposure to international ocean freight and customs operations\n\t\nTraining and development opportunities\n\t\nSupportive and collaborative team culture\n\nWhy This Role\n\nThis is a great opportunity for an experienced freight forwarder looking to take the next step in their career. You will gain exposure to a variety of international freight movements while developing your knowledge across both ocean freight operations and customs processes.\n\nThis role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment\n\nNot quite the right role but still looking?\n\nWhether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.\n\nFind us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment

We’re hiring for a Service Engineer to join a specialist manufacturer, supporting customers across the UK with servicing, maintenance, and technical expertise.\nIf you’re mechanically minded, confident working on site, and enjoy a role with plenty of autonomy, this may be a great fit.\nWhat’s on offer?\n * £17.59 p/h\n * Mon – Fri | 35 hour week | flexible hours\n * Core hours 10am – 2pm\n * 25 days holiday + 8 bank holidays\n * 6% employer pension contribution\n * Healthcare cashback plan\n * Computer scheme\n * Cycle to work scheme\nWhat will you be doing as a Service Engineer?\n * Servicing and maintaining specialist industrial safety equipment on customer sites\n * Delivering a high level of customer service and acting as the face of the business\n * Supporting internal teams (sales, admin, operations) when required\n * Identifying cross-sell opportunities and promoting service plans\n * Completing critical field service tasks to agreed standards\n * Managing van stock levels and keeping tools and parts organised\n * Completing all documentation accurately (timesheets, site reports, expenses)\n * Following company and site safety rules at all times\n * Attending training sessions and technical meetings\nWhat will you need?\n * Strong mechanical, electrical, or plumbing skills\n * Experience in industrial, engineering, or manufacturing environments\n * Clean driving licence (essential)\n * Good IT skills for completing reports and documentation\nInterested?\nApply today or speak with Sadiye at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday.\nKPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted

Company Description\n\nAre you an experienced sales and business development professional looking to drive profitable growth, gain market share and create future pipeline opportunities within the Facilities Management sector.\n\nWe are looking for professional, ambitious and motivated sales professionals who can build existing customer partnerships and create and forge new business opportunities. \n\nThis role is working within our National Accounts Team to drive new business into our branches and cement long term value added partnerships across the Facilities Management sector.\n\nThe Benefits of a Career with Rexel:\n\nCompany Car or Cash Allowance \nBonuses: Performance Related Bonus Scheme\nPrivate Medical Cover \nTime Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) \nYou can also buy and sell holiday each year\nEnhanced parental leave\nSupport & Development: Extensive learning opportunities from day one\nHealth & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!\nPerks: Contributory pension scheme and life assurance, Staff discounts, exclusive holiday offers and free financial support and education\n\nJob Description\n\nAs a National Business Development Manager at Rexel, you will drive profitable growth, gaining market share and creating future pipeline opportunities.\n\nThis role is pivotal in driving sales, collaborating with branch based teams and creating an exceptional customer relationship and service.\n\nKey Responsibilities:\n\nStrategic Roadmap: Use data driven insights and tools to create a plan to increase market share (within a defined geography/segment/specialist product group) identifying potential and long-term growth opportunities through new offerings, markets, or revenue streams.\nPipeline Management: Build and maintain a pipeline of customer partnerships\nCustomer Partnerships: Create partnerships and strategic relationships with customer (brand/business) for long term future opportunity.\nValue Proposition Development: Create tailored solutions leveraging preferred suppliers to drive innovation and profitability.\nPricing and Profitability: Govern regional pricing, margins, and contract profitability.\nMarket Agility: Adapt strategies based on market and segment changes for long term future growth.\nMultichannel Growth: Promote multichannel adoption to innovate customer propositions.\nCustomer Experience: Ensure exceptional customer experience and OTIF through collaboration with internal end to end experts to drive new business and successful implementation.\nTeam Development: Upskill internal teams, ensuring clear account ownership and regular reviews to achieve growth targets\n\nQualifications\n\nAt Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as a National Business Development Manager include:\n\nCOLLABORATION – Building partnerships and working collaboratively with others to meet shared objectives \nHOLDS ACCOUNTABILTY – holds self and others accountable to meet commitments\nCUSTOMER PARTNERSHIP – Creating new customer partnerships with multi dimensional relationships for strategic insight for future opportunity\nDRIVES RESULTS - Consistently achieving results, even under tough circumstances\nINFLUENCES- using compelling arguments to gain the support and commitment of others\nBUILDS NETWORKS - Effectively building formal and informal relationship networks inside and outside the organisationWhat we are looking for:\n\nCommercial expertise (margin, P&L, Cost to serve) \nInfluencing and Negotiation skills\nExperience within a business development role with proven results, ideally from a Facilities Management background\nAble to make data driven decisions to drive strategic plans and growth opportunities.\nStrong stakeholder management experience with the ability to collaborate cross functionally.\nProven sales experience with the ability to prospect, qualify and close new business.\nExtensive knowledge of sales processes and techniques.\n\nAdditional Information\n\nAt Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.\n\nBy coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.\n\nCreating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best

Role: Operations Coordinator\n Location: Cradley Heath - fully site based\n Hours of work; 7.30am-4pm Monday to Friday\n Salary: £(phone number removed)\n \n My client are a fast growing, dynamic roofing specialist, who provide roofing solutions to residential and commercial customers throughout the Black Country and Birmingham.\n \n The Role:\n They are seeking an experienced and highly organised Operations Coordinator to join their core team. This is a varied, full-time position where no two days are the same. This role is crucial in ensuring that the administrative processes run smoothly and efficiently, coordinating project logistics.\n \n The ideal candidate will possess strong organisational skills, a keen eye for detail, and a proactive approach to problem-solving, contributing to the overall success of the organisation.\n \n Key Responsibilities: \n\nCoordinate and oversee daily office operations, ensuring all administrative activities run smoothly, efficiently, and to a high standard. \nMaintain organised workflows, proactively addressing and communicating any issues or delays to keep projects on track. \nDeliver exceptional customer service by managing enquiries from clients, suppliers, and staff through both telephone and written communication. \nArrange and schedule materials, skips, and scaffolding across multiple projects, ensuring timely delivery and resource availability. \nProvide regular updates to customers throughout each stage of their project, ensuring clarity and confidence in the process. \nCommunicate daily with the Operations Manager to support planning, decision‑making, and operational continuity. What We're Looking For:\n \n ✅ Proven experience in an administrative or operations management role is essential (construction/roofing experience is a big plus)\n ✅ Positive, enthusiastic, and self-motivated individual\n ✅ Confident communicator - excellent phone etiquette and communication skills, both written and verbal.\n ✅ Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.\n ✅ Ability to work independently as well as part of a team, demonstrating leadership qualities where needed.\n ✅ Able to handle pressure and the occasional tricky customer\n ✅ Willing to learn and grow with the business and be a key contributing team member\n \n Benefits:\n \n20 days holiday plus bank holidays \nStakeholder pension scheme \nQuarterly Team Events \nFree parking This is an exciting opportunity to join a fast growing company so if you wish to be considered, please email your cv to (url removed) or call me on (phone number removed)