Customer service specialist jobs in PeterboroughCreate job alerts

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough.We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position.Hours: 37.5 hours er week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends)Pay: £14.22What's on offer:Competitive payOvertime available (time and half)Full training providedWeekly payOpportunity to progress within a growing IT teamTemp of the Month - vouchers!Duties include:Providing first-line IT support to external clients, resolving queries efficiently and professionallyLogging, tracking, and updating support tickets accurately in the systemTroubleshooting hardware, software, and network issues, escalating where necessaryGuiding clients through step-by-step solutions over the phone or via emailMaintaining clear documentation of common issues and solutions to support team knowledgeSupporting the team with general IT tasks and contributing to ongoing process improvementsEnsuring high levels of customer satisfaction and building strong relationships with clientsWho we're looking for:Fluent in English and Dutch, written and verbalStrong customer service skillsPrevious call centre experience beneficial but not essentialOrganised and methodical in approach to workPrevious experience in IT support is beneficial but not essentialIf you are the candidate we are looking for then please apply today or call 01733 558877 for more informationINDPBTPBN1_UKTJ

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

A place to drive changeLocation: Peterborough or Camberley, hybrid with regular travel to our schemes. Salary: £34,191 per annum2 year fixed term contract, 35 hours per week, Monday – Friday 9am to 5pm.We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone. We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us. If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future. About the roleAs our Service ChargeSpecialist, you won’t just crunch numbers; you’ll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, you’ll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every scheme’s data stands up to scrutiny.Working closely with Asset teams and leadership, you’ll help future-proof our processes, ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent.This role involves national travel and site visits, offering variety and the chance to get hands-on with the properties we serve. If you’re inquisitive, thorough, and ready to make a real difference, we want to hear from you.SalaryThe salary for the Service Charge Specialist post is £34,191 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.About youThe ideal candidate will have proven experience in service charge management, finance, or property services within the housing sector. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex residential leases and identify discrepancies. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners.The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed.Service Charge Specialist InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to ConnectA Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Stage 2: A Place to Show Your StrengthsA role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Qiestionnaire in advance. We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.And because we believe great work deserves great rewards, here’s what you can look forward to: • Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more., • Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about., • Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further., • Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind., • Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance., • Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.We’re Committed to InclusionWe believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.Because this isn’t just a workplace – it’s a place to belong.Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.REF-229 086

Pega CDH Consultants Inside IR35 Remote in UK Initial 6 month engagement emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We power progress, solve challenges, and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication to delivering the optimal service for our clients. Our commitment is not just towards our clients — we aim to foster a positive and equitable working environment with our consultants and colleagues, which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are building a best-in-class Next Best Action (NBA) decisioning capability and are hiring experienced professionals to design, scale, and optimise decisioning frameworks across multiple markets. This is an opportunity to work at the intersection of data, AI, and customer engagement, delivering personalised, real-time experiences in a regulated environment. We are hiring for: Lead Decisioning Expert Own and govern the NBA decisioning framework across markets. Key Skills: Pega LDA (mandatory) Deep Pega CDH expertise (NBA Designer, decision strategies) Decision frameworks (eligibility, arbitration, prioritisation) Omni-channel decisioning (real-time & outbound) Decision governance, explainability, regulatory awareness Strong stakeholder management & Agile delivery Lead NBA Data Scientist Design and optimise ML models driving NBA decisioning. Key Skills: Pega CDH adaptive models Strong MLB / RTIM / arbitration logic knowledge Advanced Python & ML development A/B testing, uplift measurement, model governance Feature engineering & real-time vs batch decisioning Git, Agile, cross-functional collaboration NBA Decisioning Specialist Deliver decisioning use cases and personalisation strategies. Key Skills: Pega PCDC (mandatory) Pega CDH / NBA Designer experience Decision logic configuration (eligibility, prioritisation, suppression) Testing, simulation & performance optimisation Strong business-facing communication Nice to have: Adobe AEP, Financial Services, multi-market experience Data Integration & System Engineers Build scalable data pipelines supporting decisioning systems. Key Skills: GCP (BigQuery) & Hadoop/Cloudera (mandatory) Spark, Scala, Python, SQL Data pipelines (batch & near real-time) Data modelling, governance & CI/CD Pega CDH integration experience QA / Test Specialists Ensure quality and performance across data and decision platforms. Key Skills: Hadoop & GCP (mandatory) Test automation (Pytest, Robot Framework) Python, SQL, Bash CI/CD, Docker, Jenkins ISTQB certified Our People The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle. We pride ourselves on; Providing our people with a supportive culture, rooted in our values and driven by our purpose. Promoting a culture of inclusion, collaboration, well-being, and learning and development. Providing increased agility and flexibility within our hybrid working model Investing in employees’ growth through ongoing training and development Autonomy to take ownership of projects, making decisions and demonstrating individual expertise Providing an transparent performance and career management experience. Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as: Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. “emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin

Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow our Cloud Solutions team further by hiring a Power Platform Specialist who will drive engagement and revenue by supporting our various sales teams. Please note this is not a developer/technical role What will you be doing? • Present and articulate the capabilities of Power Platform to customers and internal teams., • Identify and qualify opportunities across D365, Power Platform, Azure AI and related Phoenix offerings., • Support the delivery of product awareness and enablement training for the wider sales team., • Support the full sales cycle, working with bids, technical consultants and account managers., • Help prepare and update sales proposals, quotes, and presentations., • Attend customer meetings to scope, qualify and progress opportunities., • Enable and motivate the sales team to drive Microsoft and Power Platform revenue., • Act as the link between technical and functional teams to support effective solution design., • Deliver whiteboarding sessions, workshops and product demos to showcase solution value., • Support customer adoption, governance and security best practices post-sale. Why should you apply? At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read _ What are we looking for? The right person for this role will have demonstrable experience in Microsoft sales and solutions role. You will already have existing knowledge of Power Platform and how to articulate its commercial benefits to customers. Key Skills & Experience: • Proven experience in a Microsoft-focused sales, pre-sales, or solutions role., • Strong knowledge of the Power Platform and ability to articulate its commercial and technical value to customers., • Strong understanding of the wider Microsoft ecosystem, including O365, D365, Azure AI and associated partner strategies., • Ability to build and deliver compelling demonstrations, workshops and customised reports., • Excellent communication skills, including confident virtual and in-person presenting., • Strong relationship-building skills, with the ability to work effectively with sales teams, partners, and Microsoft account teams., • Experience developing and executing joint strategies with vendors and internal sales divisions., • Ability to capture customer challenges and feed back into service development to ensure continual improvement., • Highly organised, with the ability to manage multiple opportunities, stakeholders and deadlines., • Collaborative approach, with a willingness to share knowledge and contribute to a strong internal community. Practical stuff Where is the role based? Our HQ is in Pocklington (YO42) and this role can be remote with regular monthly visits to the office. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer _ 😊 Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.

Tembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey, nurture them through saving for a deposit and ultimately to match them with the best mortgage product to get them onto the ladder more quickly. Our savings business is growing very rapidly and we’ve recently launched a Cash ISA to complement our existing Lifetime ISA products. We have huge plans for new products and innovation in the future. We’re a mission centric organisation that holds our values close: Find a way - representing our desire to innovate and also leave no stone unturned to help find a customer a way to get on the ladder It's all about the people - customers, colleagues, partners - we’re all human and without them we are nothing If you don’t like it change it - as a startup we’re constantly listening to every source of data and evolving, every opinion counts We are rated 5* on Trustpilot with every single customer review celebrated and we are determined to find a way to ensure we retain that customer love as we scale. We are well funded by Goodwater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures as well as a suite of ethical backers such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. We’re looking for an experienced, customer-centric Customer Service Specialist who isn’t afraid to roll their sleeves up, to help deliver the best, most trusted customer service as we grow our business. In this role, you’ll be responsible play an integral part in helping the Customer Service team deliver world-class service to our Savings customers via in-app chat, email and telephony. This includes liaising with internal and external stakeholders and delivering 5* service, 7 days a week whilst continually implementing process improvements and optimising resources. You will also successfully collaborate with our operations, technology and compliance teams to ensure we achieve our company growth objectives. As a tech-enabled business there is a big focus on innovative AI/technology focused solutions to create the optimum customer experience whilst also enabling Tembo to scale quickly. At Tembo we utilise the latest tools and systems to deliver top class service, you’ll own the ongoing training and utilisation of these tools to ensure the team are making the most of the tools at their fingertips (eg Using Intercom AI to automatically resolve as many tickets as possible without human intervention). Proven experience in a customer support or operations role within fintech, banking, or a regulated financial services environment Comfortable responding to customers across in-app chat, email, and phone via platforms like Intercom Strong written and verbal communication skills, with a focus on delivering empathetic, clear and world-class customer service Skilled in triaging queries and issues to internal teams (e.g. ISA Transfers, Payments, Home Purchase) and ensuring timely resolution Experience working closely with internal stakeholders such as the Finance team to help resolve payments, deposits, and reconciliation queries Ability to follow and improve internal processes while maintaining service-level targets and accuracy Confident in using support tools and CRMs, tagging queries, and contributing to feedback loops that improve team workflows Detail-oriented and proactive in identifying emerging customer issues or patterns and raising them for process review Collaborative mindset, eager to work cross-functionally and support customers throughout their savings journey Location: Hybrid, with an office in Central London (1-2 days per week in the office)

Your Future Starts Here – Join the Marlowe Smoke Control Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Marlowe Smoke Control, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For • We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join • Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. How we Attract, Reward & Retain Our Employees At Marlowe Smoke Control we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Competitive salary, • Company Vehicle (role specific), • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About Marlowe Smoke Control Marlowe Smoke Control are a small, niche Automatic Open Vent (AOV) specialist operating UK wide. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Player Support Specialist fluent in both Polish and English. This role comes with a paid relocation to the vibrant city of Sofia, Bulgaria. Ideal candidates are those who have a passion for gaming and a commitment to providing exceptional support to players. In this pivotal role, you will assist players from diverse backgrounds, addressing their inquiries and ensuring a premium gaming experience. • Provide top-notch player support in Polish via email., • Assist players with inquiries related to game features, technical challenges, and account management., • Resolve player concerns efficiently to enhance overall satisfaction and player retention., • Document player interactions effectively to inform service improvements and best practices., • Collaborate with other teams to relay valuable player insights and contribute to community building., • Stay up-to-date with game developments and industry trends to ensure knowledgeable support., • Fluency in both Polish and English (oral and written) is required., • Previous experience in customer support or player support roles is desirable., • Strong understanding of gaming culture and familiarity with popular game titles is beneficial., • Exceptional communication and interpersonal skills with a focus on customer service., • Ability to troubleshoot technical issues and offer effective solutions., • Strong organizational skills and ability to manage multiple inquiries simultaneously., • Willingness to relocate to Sofia, Bulgaria, with accommodation and relocation support provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Monthly Accommodation Bonus, • Fully Paid Training, • Health Insurance, • And Much More ...

Senior Customer Success Specialist - Technical Account Manager • Software, SaaS, B2B, • Frankfurt, Remote, German Speaking Our client is a market leader in Unified Communications & Contact Centre (SaaS) solutions. The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. A great opportunity to join a fast growing, successful company and develop your career. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within SaaS/Software, APIs, Database etc Experience Requirements: • 3+ years in a customer facing role such as Customer Success, Account Manager, Pre-Sales Support, etc., • Knowledge of end user technical support & troubleshooting - Web APIs, Software, Scripting, Database, • Bonus points for experience with Contact Centre solutions, VoIP, SIP etc, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. This is a great opportunity to develop your career with an ambitious and fast growing company. There will be a lot of opportunity to grow your career, learn and develop. Applicants must be located in Germany and have strong German language skills. C1 and above. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: Senior EstimatorLocation: Office based, PeterboroughSalary: £45,000 - £55,000 per annum DOEJob type: Full Time, PermanentAbout Westone:Westone is an established regional building contractor delivering projects across insurance reinstatement, public sector frameworks, refurbishment, extensions, void programmes and specialist remedial works.We operate with structured operational processes, defined compliance standards and clear reporting lines. The business has achieved sustained growth across multiple divisions and is now strengthening its pre-construction capability to improve commercial control, reduce downstream queries and support continued expansion.About The Role:We are seeking an experienced Estimator capable of pricing projects typically ranging between £50,000 and £500,000 across a varied refurbishment and framework portfolio. Workstreams include domestic refurbishments, extensions and renovations, insurance reinstatement schemes, kitchen and bathroom frameworks, aids and adaptations programmes, damp and mould remediation works and void property frameworks.Reporting directly to the Operations Director, you will take ownership of the estimating process from initial scope interrogation through to submission and structured handover. This will involve undertaking site surveys where required (using company pool vehicles), interrogating drawings and specifications, securing aligned supplier and subcontractor quotations, and building detailed cost plans within a heavily Excel-based pricing environment.This role carries clear commercial accountability. You will be expected to identify risk early, define assumptions properly, challenge scope where required and structure submissions in a way that protects margin and reduces post-award clarification. A key measure of success will be the quality of project handover to the delivery team - ensuring all packages, partnerships and commercial expectations are aligned prior to mobilisation.Estimating within Westone is viewed as the foundation of controlled project delivery, not simply rate inputting.What Success Looks Like:Within the first 12 months, you will have contributed to:A measurable reduction in post-award commercial queriesImproved clarity of scope at mobilisation stageStronger supplier alignment prior to project startMaintenance and protection of target marginsConsistency in framework pricing submissionsResponsibilities:Complete works to a high standard, first-time fix where possibleFollow provided scopes and raise any additional works/variations promptly before proceedingMaintain strong customer service standards on occupied propertiesProvide progress updates, photos, and completion evidenceEnsure reminders and safety controls are followed (RAMS/CPP/site rules where relevant)Keep tools, vehicle, and PPE in good working orderCandidate Profile:You will have demonstrable experience pricing construction projects within the £50k-£500k range, ideally within refurbishment, insurance or framework-led environments. A HNC or HND in a construction-related discipline is essential, with RICS or MCIOB membership advantageous.Strong Excel capability is critical, as pricing and cost modelling are heavily spreadsheet-led. You should be commercially confident, numerically precise and comfortable presenting and defending your pricing rationale to senior management.This role requires someone who can manage their own workload, operate at pace and take ownership of commercial outcomes.A full UK driving licence is required.What We Offer:£45,000 - £55,000 DOEEstablished and growing workloadDirect reporting line to senior leadershipOpportunity to influence pre-construction standardsClear progression opportunity as the business expandsPlease click on the APPLY button to send your CV and Cover Letter for this role.This role is fully office based so all candidates must be able to commute to our Peterborough office on a daily basis.Candidates with the experience or relevant job titles of; Costs Estimator, Estimator, Engineering Project Estimator, Project Manager, Operations Coordinator, Construction Estimator, may all be considered.TPBN1_UKTJ

Job Role: Field Service EngineerLocation: Peterborough, CambridgeshireSalary: £35,000-£40,000 base (OTE £45,000+) - paid door to doorHours: Monday-Friday 08.00-17:00 + Door to Door Paid + Overtime @ 1.5xJob Type: Full time, PermanentThe client:Interaction Technical have partnered with a well-established, growing Material Handling firm on their search for an experienced Mobile forklift repair engineer to join their growing team. Our client provides handling and access solution to firms all over the UK and have sites spread across all areas in the UK.The package:24 days annual leave + public holidays (32 days overall)Door to Door PaidFull training and Development surrounding electrical & mechanical repairs, fault finding and diagnosticsOpportunity to develop and progress long term within the company (leadership and management)Overtime available at 1.5XComp van, Fuel Card - includes private use within reasonAll Travel Time, Expenses paid from home to/from siteA fantastic Earning Potential with scope to progress internallyThe Duties:Accurately diagnosing faults, servicing and carrying out emergency repairs/breakdowns on plant and forklift machinery.Collaborate with customers surrounding the plant, lifting and handling products.The ability to work independently within the customer sites and collaborate with colleagues to ensure documentation and the perfect solution is offered.Actively travelling to sites and carrying out repairs of the equipment and creating solutions.Working on engines, batteries, pneumatics and hydraulics, alongside mechanical and electrical fault finding and repairs.The Requirements:Previous experience working in the Plant or Forklift industries (essential)Previous experience working with hydraulics, alongside mechanical and electrical capabilities (essential)Experience working with engines and batteries (essential)Electrical and/or Mechanical fault finding, repair & service experienceRelevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (advantageous)· Full UK Drivers LicenseInteraction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius on 07791 957500 or ;INDTEThank you for taking the time, we look forward to speaking in the near future.TPBN1_UKTJ

The Role We have an exciting opportunity for a permanent Electrician to join us on our responsive repairs team at the Amplius Housing branch. This is covering a patch of social housing properties which are based in Peterborough and stretch across to Leicestershire so travel across the A47 Corridor is essentialThe Office is based in Rushden and you will be expected to attend this site for training and monthly meetings The core working hours are Monday to Friday Start at 8am-4:30pm. + Generous paying ON CALL rota 1 in every 6-8 weeks ( This covers a wider patch across Northamptonshire for the week you are on call)You will be responsible for carrying out all aspects of maintenance and repairs on all electrical engineering services as required, ensuring all work is undertaken to a high standard with the minimum of Supervision. You will take ownership of work, aiming for 'First time Fix' on all jobs whilst remaining within budget and time parameters.The Customer Fortems successful contract with social housing provider Amplius Housing supports nearly 15,000 properties, This includes Repairs & Maintenance, Voids, Complex Works and FRA workstreams with additional Planned Works and Preventative Maintenance as well.Duties and Responsibilities The Qualified Electrician's duties and responsibilities will include the following:Installing, servicing and maintaining electrical systems and appliances in accordance with the current Edition of The IET Wiring RegulationsInstallation, repair, inspect & test electrical installations and have the ability to fill in correctly, the appropriate Electrical Certificate or Electrical Condition ReportCarry out EICRs and remedial upgrades to properties.Completing reactive maintenance work as per the specification.Advising Supervisor in a timely manner when other trades are required.Working in partnership with other operatives to complete projects.Completing daily work sheets detailing work undertaken and materials used after each job undertaken. Working in a timely and productive manner to complete projects.Provide excellent customer service to both tenants and clients.What you will need Essential criteria:C&G 2360 Part 1&2 Electrotechnical Competences plus the NVQ 3 Certificate 2356 with Technical Certs L2&3 plus the NVQ 3 Certificate or NVQ 3 2356 certificateC&G 18th Edition CertificateFull UK driving licenseDesirable but not essential:Unvented Hot Water Certificate Water Regulations Certificate Part PJIPB H&S Test Certificate with Current JIBP cardTesting & Inspecting Certificate C&G 2377 PAT CertificateBenefits Electrician benefits:We provide a company van and fuel card for work purposesAll Power Tools, Uniform and PPE providedGenerous pay for Overtime and call outs availableEligible for bonus up to 5% per annum25 days annual leave + bank holidays & your birthday off (34 days total)Pay review every year 26 weeks full pay maternity leave8 weeks full pay paternity leaveUp to £3,000 colleague referral feePrivate pensionLife InsurancePrivate healthcare and dental careCycle-to-work schemeRetail and mobile phone provider discountsDiscounted gym memberships at national and local gymsVast directory of training on bespoke in-house Learning Management SystemWho we are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services.Currently rated 4.4 on Glassdoor, 90% would recommend to a friend! Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon.Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live.We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.If you need any assistance with your application, please contact our teamTPBN1_UKTJ

Surface Repair Technician - Cosmetek Ltd has an exciting opportunity for a motivated Surface Repair Technician or Trainee Surface Repair Technician to join their busy and growing team. This is a full-time, permanent role covering the East of England and Midlands regions.Company benefits include:Competitive Salary: £25,376 - £30,000 per annum , depending on experienceHoliday: 28 days annual leave per year (including Bank Holidays and Christmas shutdown).Pension: Company pension scheme.Additional: Company van fully equipped with tools, branded uniform, comprehensive paid training, CSCS Card, Health & Safety certification, and enrolment on an NVQ qualification.About the role:As a Surface Repair Technician , you'll receive hands-on specialist training in repairing and refinishing materials including stone, brick, marble, metal, ceramic, plastic, and enamel. You'll develop high-quality resurfacing and restoration skills, taking pride in delivering exceptional results and restoring damaged surfaces to a high standard.Working across a variety of residential and commercial sites throughout the East of England and Midlands, you'll enjoy a varied role where no two days are the same. Working hours are Monday to Friday, 8am - 4pm on site, plus travel time. Some weekend work may be required, paid as overtime.Main duties and responsibilities:Repair and restore a wide range of damaged surfaces using specialist resurfacing techniques.Work on residential and commercial sites, delivering high-quality repairs to client specifications.Carry out colour matching, refinishing, and restoration work to a professional standard.Maintain company equipment, tools, and materials safely and effectively.Complete relevant documentation and follow health and safety procedures at all times.Deliver excellent customer service while representing Cosmetek Ltd professionally on-site.About you:As a Surface Repair Technician , you'll be practical, hands-on, and either bring relevant experience or have a genuine desire to learn a skilled trade. Experience within surface repair, paint spraying, building maintenance, property repairs, vehicle refinishing, construction, decorating, or similar practical environments would be advantageous, although full training can be provided for the right candidate.You will have a positive and self-motivated attitude, strong attention to detail, and a good eye for colour and finish quality. You'll enjoy varied work, take pride in delivering excellent results, and be committed to developing your skills and qualifications.We welcome applications from both experienced Surface Repair Technicians and those looking to begin a career in the industry. Whether you're bringing existing skills or transferable experience from a practical trade, Cosmetek Ltd will provide ongoing training and development to help you succeed.Due to fleet insurance requirements, applicants must be over 25 years old and hold a clean UK driving licence.About Cosmetek:Cosmetek Ltd is a specialist surface repair and restoration company providing high-quality repair solutions across the construction and commercial sectors. With a reputation for quality workmanship and excellent customer service, Cosmetek works with leading clients across the region, offering employees ongoing training, support, and opportunities for career development.If you have the relevant skills and experience for this Surface Repair Technician role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.No recruitment agencies, pleasePlease check your email inbox and spam / junk mail folder for any email correspondence for this role.If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.Additional keywords: Surface Repair Technician, Trainee Surface Repair Technician, Surface Repair, Surface Restoration, Resurfacing Technician, Property Repairs, Building Maintenance, Paint Sprayer, Vehicle Refinisher, Multi-Skilled Technician, Construction Repairs, Cosmetic Repairs, Surface Finishing, Colour Matching, Property Maintenance, Skilled Trades, NVQ, CSCS, East of England Jobs, Midlands Jobs.This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.TPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.M Group HighwaysAt M Group Highways, were supporting the safe transportation and movement of people across the UK.We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work.We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach.Role is to join our Civils Projects delivery team in the Eastern Region, working in Peterborough.Want to come and be a part of it?What will you be doing?You'll lead associated site team including, engineering teams and subcontractors to successful completion of works.We'll ask you to produce short term programmes from the Contract Programme and communicate it with the wider team. Be responsible for recording the asbuilt information and change items. Monitor site activities against target programmes reporting exceptions in outputs, delays etc.You'll be responsible for ensuring change on site is identified and recorded in line with the NEC contract conditions. Whilst supporting the site engineering teams and provide guidance.Monitor all works activities to ensure that they meet the Works Specification and are being delivered in a safe manner following the principles of our behavioural based safety initiative, It Starts With Me.We would expect you to complete a site diary, organise and deliver site inductions and daily briefings, keep good site records and ensure all subcontractors and operatives have the relevant documentation to start work safely.What youll bring Do you have a good level of experience in civil engineering and workforce supervision including earthworks; drainage and structures in a highways environment?A sound commercial foundation to facilitate cost controlEffective team management, leadership and influencing skills to get the best from everyoneExcellent customer skills and the ability to work collaboratively in all situationsThe ability to drive excellent relationships with contacts at all levels including the client, colleagues and members of key stakeholdersHighly organised and able to prioritise, whilst multi-tasking for many stakeholders, and still remaining focussed on whats most importantWhats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeIn addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose fromMy Car Choice our salary sacrifice EV/ Hybrid car schemePrivate health care and health care cash plan28 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!Holiday purchase schemePersonal Accident CoverAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupH IND2TPBN1_UKTJ

Business Development Executive / Insurance Sales ExecutiveLocation: Peterborough (Office-Based Only)Salary: Up to £28,000 per annumHours: Monday to Friday, Full-TimeOur client is a well-established specialist insurance provider with a strong reputation for delivering tailored insurance solutions to individuals, families, professionals, and businesses across the UK and internationally.Due to continued growth, they are seeking a proactive and commercially focused Business Development Executive to join their team. This is an excellent opportunity for a candidate with insurance experience, or experience within a highly regulated industry, who enjoys building relationships, converting leads, and driving business growth.Please note: This is a fully office-based position and does not offer remote or hybrid working.The Role Working as part of a busy and supportive team, you will be responsible for developing new business opportunities, converting warm leads, supporting broker relationships, and providing outstanding customer service to existing clients.Key responsibilities include:Converting warm inbound enquiries into new business opportunities.Proactively generating new business through brokers, introducers, affiliates, and direct channels.Building and maintaining strong relationships with clients, brokers, and intermediaries.Identifying opportunities to upsell and cross-sell products and services.Supporting existing customers with their insurance requirements and renewals.Preparing quotations, renewal terms, and policy documentation accurately and efficiently.Managing appointments and meetings with prospective and existing business partners.Maintaining accurate records and updating internal systems.Monitoring market trends, competitor activity, and industry developments.Representing the business at networking events and industry conferences when required.Ensuring full compliance with FCA regulations and internal procedures.About You To be successful in this role, you will have:Previous experience within the insurance industry or a highly regulated sector such as financial services, banking, legal services, healthcare, or similar.Strong sales, business development, or account management experience.Excellent communication and relationship-building skills.Confidence handling both inbound and outbound calls.Strong organisational skills and the ability to manage multiple priorities.A proactive and target-driven approach.High levels of accuracy and attention to detail.Good understanding of regulatory compliance and customer service standards.Benefits Monday to Friday working hours no evenings or weekends.Company pension scheme.Attendance bonus.Enhanced annual leave entitlement, including additional family days.Employee rewards and recognition programme.Ongoing training and professional development opportunities.Employee wellbeing support and discount schemes.Free refreshments and fresh fruit.Friendly and supportive working environment.Convenient Peterborough location with easy access to the A1.This is an excellent opportunity for an ambitious individual looking to build a long-term career within insurance or a regulated commercial environment, offering genuine development opportunities within a growing organisation.TPBN1_UKTJ

Position: Diesel EngineerLocation: PeterboroughSalary: £34,000My client is a leading supplier and maintainer of Pumping and Power Generation equipment across England. They are looking to bring on board a Regional Service Engineer to look after their Power Generation sets across Cambridgeshire. The ideal candidate will have hands on Generator Experience, will have experience across fault finding, diagnosis, maintenance and repair of Pumping or Power systems and will be based locally to Peterborough.You will need a full Driving licence for this position.Service Engineer Position OverviewTo service equipment on customer sites and to respond to call-outs when neededTo work closely with the Hire Controller, Driver and Fitters to ensure all hires proceed smoothlyTo work on the repair and maintenance of GeneratorsTo service, repair and overhaul equipment and associated components both within the depot, at customer premises and third-party sitesTo assist with the loading and unloading of pumps and generators onto the lorry for deliveries through the use of Hi-Ab Lorry Mounted Crane and Forklift TruckTravelling throughout the Peterborough / Cambridgeshire as requiredService Engineer Position RequirementsPrevious experience in a Service Engineer position essential with the ability to work autonomouslyStrong working knowledge of Diesel Engines and PumpsFirst-hand experience with Fault Finding, Diagnosis, Maintenance and RepairECS Card / CSCS Card desirableFull Driving licenceBased within a commutable distance of PeterboroughService Engineer Position RemunerationSalary £34,000 per annumCompany Van, Fuel card, Specialist Tools provided40 hours a week Monday - Friday 8:00 - 16:3033 Days holiday inclusive of public holidaysPensionBennett and Game are acting as a recruitment agency in reltaion to this vacancy.Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.TPBN1_UKTJ

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Location: Colchester Office (3 days per week) About the Role As a Customer Operations Specialist at Informa, you'll be the vital link between our organization and our valued clients. You'll deliver exceptional service that enhances our reputation while supporting both internal and external Publishing and Events customers. This role offers the perfect balance of customer interaction, problem-solving, and operational excellence. Your Impact You'll create outstanding customer experiences by: • Delivering our signature 'Gold service' standard to all customers, • Resolving inquiries efficiently through multiple communication channels, • Processing orders with precision while maintaining appropriate margins, • Building strong relationships with customers and internal teams, • Managing customer access to online resources and systems Core Responsibilities • Customer Communication: Handle inbound/outbound calls and correspondence professionally, • Order Management: Process and amend customer orders with accuracy and attention to detail, • Problem Resolution: Utilize relevant systems to address and resolve customer requests, • Data Management: Record customer information with precision, maintaining quality standards, • Access Management: Support customers with online access needs directly or through appropriate channels, • Financial Processing: Handle aspects of Order to Cash, including Cash Applications and Credit Control, • Relationship Building: Develop strong connections with business teams and customers, • Customer Service Excellence: Proven ability to deliver outstanding customer experiences, • Technical Proficiency: Strong skills in Microsoft Office (Excel, Word, Outlook) and SAP experience preferred, • Communication Skills: Excellent written and verbal communication abilities, • Problem-Solving Aptitude: Proactive approach to resolving issues efficiently, • Adaptability: Flexibility to adjust working hours based on service center requirements, • Attention to Detail: Precision in processing orders and maintaining records, • Teamwork: Collaborative mindset with ability to work effectively with diverse stakeholders We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at _ Our benefits include: • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely, • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • A flexible range of personal benefits to choose from, plus company funded private medical cover, • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares, • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more, • Recognition for great work, with global awards and kudos programmes, • As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job _.

Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. At Morgan Fire Protection we recognise the importance of fairly rewarding our employees. Your Future Starts Here – Join the Morgan Fi

How We Work We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange. Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you. We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision. Key responsibilities Effectively handles inquiries and requests from corporate and professional traders Continuously upgrade skill sets Lead by example to demonstrate full ownership of outstanding customer service Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives Cross-team interactions You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice. Experience and a deep interest in working with Finance, Mathematics or Statistics Good understanding of trading and derivatives markets Strong analytical ability Experience in customer relations, ability to handle requests and inquiries is essential Excellent communication skills in English Passionate about cryptocurrency and blockchain world Detail-oriented Security and privacy focus Familiar with Office Suites (especially Excel)

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

Are you an experienced commercial professional working within scientific sales? Do you have experience of working with distributors in the analytical equipment or gas generator markets? Are you looking for a new challenge with a specialist company who are quickly growing in Europe? Our client is a rapidly growing and innovative business who deliver specialist services for a wide range of clients within the scientific sector. Established over 20 years ago, they specialise in developing and producing tailored solutions across Nitrogen/Hydrogen generators for a range of company. Due to growth, they are now looking to hire a Channel Sales Manager to join their friendly team. Responsibilities will include managing current distributor clients in order to build relationships, upselling and cross selling in order to increase sales for the company. You will also look to identify and establish new business with new distributors in existing and new regions, this will cover the UK and European territories so there will be an extensive amount of travel across Europe. Furthermore, you will analyse sales data and provide regular reports on channel performance as well as work closely with the service department. The role is homebased and you can be located anywhere in the UK. To be considered for this opportunity you should have sales experience in channel sales and distributor management as well as expertise of Nitrogen/LCMS—Hydrogen/GC markets. You will be customer focused and able to establish and build relationships, developing credibility and reputation for the company. Furthermore, you should be self-motivated with the ability to plan effectively and strategize to reach sales targets. You should be able to communicate clearly, with strong spoken and written English essential. Ability to speak other European languages would be a bonus. You should also possess the ability to work independently and travel internationally as required (up to 50%). You will be rewarded with a friendly, inclusive working environment, competitive salary and company benefits such as bonus as well as strong progression opportunities. For more information or to apply, please contact Chris Vinter. Due to the volume of applications received on a daily basis, we find it incredibly difficult to respond to each and every one. Should you not hear back from us within two weeks, please assume your application was unsuccessful on this occasion. Network Scientific is an award-winning science recruitment agency specialising in the provision of temporary, permanent and contract recruitment services to the scientific and related technical industries. We’re an ethical and knowledgeable consultancy passionate about our candidate care. If you feel this role is not right for you but are interested in other opportunities in the Scientific sector, please take a look at our company website. Please note that all applicants for this role should be able to prove that they are legally entitled to work in the UK. Network Scientific Recruitment, part of Network Scientific Ltd. is an Employment Business/Agency.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Sector Growth Manager (M&E / Water Treatment) Nottingham / Midlands / Hybrid / Remote £55,000 - £65,000 + Excellent Bonus + Car (EV) + Home/Field based + pension + career development Are you a Technical Sales professional from an M&E or Water Industry background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will own and deliver sector growth in the UK's Water Treatment industry with the opportunity to build a team around you? On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression. You will be responsible for driving growth within the Water industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions. Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline. With experience and a thorough understanding of the water industry, the phases of construction and principal and main contractors you will be responsible for… The Role: • Develop and implement a strategic sales plan to expand market share within the water treatment industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the water sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / water or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH19898 Keywords: Water Treatment, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Mortgage Broker / Financial Services Advisor Join a thriving team at a market-leading firm! We are seeking a highly motivated and experienced CeMAP-qualified Mortgage Broker / Financial Services Advisor with CAS status and a proven track record to join our dynamic firm, where the average case size across the team in 2024 was £4,097 (mortgage and broker fee only). PARTNERSHIP OPPORTUNITIES For ambitious brokers the firms operates a "progression to partnership programme" where you can become a shareholder and executive within the business. WHY JOIN THIS FIRM? • All leads provided at no cost to adviser (60+ per month), • Guaranteed income for training period, • All system provided at no cost to adviser, • Equipment provided by firm, • A "Progression to Partner Programme" for ambitious advisers, • 121 training provided to up skill brokers in the firm’s area of expertise, • Uncapped commission scheme, • Full admin support, • Control your own diary, • DA firm with no network oversight, • Bespoke CRM, • Great team environment, • Work with complex finance cases and add real value to clients, • Hybrid / remote working available ADDITIONAL TRAINING PROVIDED The company will provide additional 121 up skill training focussing on their area of expertise covering specialist finance products and services. EARNINGS: YEAR 1: £65,000 OTE (uncapped commission structure) YEAR 2: £120,000 OTE (uncapped commission structure) LOCATION: Remote / Home Based or Hybrid Successful candidates will need to commit to the first month being fully office based in Exeter, Devon, whilst you are completing the firms internal training program (cost are covered by the firm). Once completed you’ll have the option to work remotely from home or if you prefer work in a hybrid capacity, from home and the office in Exeter JOB TYPE: Full-Time, Self-Employed Contract JOB OVERVIEW We have a fantastic new job opportunity for a Mortgage Broker / Financial Services Advisor who is CeMap qualified with CAS status and has a proven track record of successfully managing a significant mortgage pipeline and delivering exceptional client service. Working as the Mortgage Broker / Financial Services Advisor you will join a successful, leading and established niche UK firm where the average case size across the team in 2024 was £4,097 (mortgage and broker fee only). As the Mortgage Broker / Financial Services Advisor you will be responsible for working with clients to secure finance for their self-build and property development projects. This will involve identifying the most suitable lending options for clients, negotiating terms with lenders, and managing the mortgage application process from start to finish. As a successful candidate you will join a market leading firm that can offer on-going training and development, full admin support and a great team environment. APPLY TODAY If you’re already an adviser who wants to earn more, is obsessed about delivering a great service and is ambitious to grow a business then this firm could be a fit for you. To be considered for this position please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as a specialist Mortgage Advisor will include: • Become the trusted advisor: Guide clients through the entire financing journey for their unique projects, • Unleash the power of possibility: Identify and present the most innovative and competitive lending solutions tailored to each client's individual needs and circumstances, • Negotiate winning deals: Leverage your expertise to secure the best possible terms and conditions with lenders on behalf of your clients, • Streamline the process: Efficiently manage mortgage applications from start to finish, ensuring a smooth and seamless experience for all parties involved, • Stay ahead of the curve: Continuously enhance your knowledge by staying abreast of the latest industry trends and regulatory changes This is an exciting opportunity for a passionate and ambitious individual to make a real difference to clients. Join the team and build a fulfilling career in specialist finance. CANDIDATE REQUIREMENTS As the Mortgage Broker / Financial ServicesAdvisor you will have the following skills, experience and qualifications: • CAS status, • Full CeMap qualification, • Previous experience as a Mortgage Advisor, • Ability to manage a large mortgage pipeline, • Customer focused, • Ability to manage multiple leads a day, • Ability to plan own time/diary efficiently, • Full UK driving licence HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C13336 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work remotely from home. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the United Kingdom (UK time zone) and will be responsible for partnering with clients in executing their projects as well as teaching and coaching clients to become increasingly able to work on their own. market” The Senior Customer Engagement Specialist will partner with multiple teams in fulfilling day to day client expectations, providing administrative and executional support to complete tasks with speed and accuracy in an agile and client-focused set-up. They will lead customer conversations and act as force multipliers for the team through their ability to assist clients in launching surveys while educating and training clients on aytm’s platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the customers of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier customers, and a creative and energetic team. Responsibilities: • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turnaround environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders, • Provide customers with technical guidance on aytm’s platform in partnership with Customer Success., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimization., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organize materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a remote, virtual, and entrepreneurial setting. Required Qualifications: • 2+ years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills- must be able to collaborate internally as a part of a team and externally with clients., • Evidence of being a structured thinker who can address problems logically and resourcefully., • Self-motivated learner who sets and achieves personal goals., • Fluent in using Google Workspace (formerly G Suite) and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing agile team and lively company culture., • Ability to work in a fast-paced, dynamic culture, • Organization/prioritization abilities What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required. **aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Our mission is two-fold: growing a brand that is seen as the industry’s “Confident Guide” and building a business with a balanced purpose. We want to be a “Confident Guide”, sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help. We might help our clients in a simple way, such as supplying them with the ‘equipment’ they know they already need. Alternatively, they might want to partner with us and allow us to fill holes in their understanding. Or they might want us to take care of everything, helping to agree on the destination and guiding them every step of the way. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients can rely on. We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award-winning success to date, namely: Caring deeply about our people Caring deeply about our clients Developing differentiated and valuable product, service and solution offerings Driving operational success through our processes, systems and methodologies and a mindset of continual improvement Continuing to grow organically and profitably At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things. We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges. Not only does this ensure our clients receive the best delivery and service but importantly we know this is key to our people’s satisfaction at Natilik. The role Natilik is seeking a highly driven and experienced Technology Sales Specialist to sell new multi-cloud managed services into Natilik’s existing client base as part of the Client Transformation Team (CTT). The individual will be selling NetSec portfolio: Network (WAN, LAN & wLAN) Infrastructure Next‑Generation Firewalls Zero Trust Network Access SASE / SSE Platforms The CTT is a new business team that happens to sell into existing clients, as such you should be comfortable prospecting in clients without the support of the Account Manager. The successful candidate will be an expert relationship builder with a strong track record in upselling and cross-selling to established customers, particularly within mid-market and enterprise segments able to show the ability to win net new business that delivers strong ACV, high profitability and pulls through high levels of both implementation and ongoing managed services. It is expected that the successful individual will be entrepreneurial and will be instrumental of the Natilik proposition in this technology stack. Key responsibilities Drive revenue growth through the sale of NetSec solutions & managed services into existing client accounts. Identify opportunities to enable the client’s usage of the solutions defined in the Role Summary Build sales campaigns into existing clients, execution of the plan, reporting on progress & outcome. These plans may also include working with key strategic vendors, leveraging their capabilities & relationships. Work closely with account management teams to develop account plans and strategies for growth. Build trusted advisor relationships with key client stakeholders (CIOs, Heads of IT etc.) Collaborate with internal technical pre-sales and delivery teams to develop and propose tailored solutions. Educate & evangelise with clients on the benefits of evolving their NetSec environments and adopting managed services. Maintain detailed and accurate sales forecasts, pipeline, and activity records using CRM tools (SalesForce). Stay current with multi-cloud technology trends, consumption models, and vendor roadmaps to inform client conversations. Build & develop relationships with key strategic partners including but not limited to Cisco & Palo Alto, existing relationships within these organisations with relevant stakeholders is an advantage. Required experience & skills Minimum 5 years’ direct experience selling relevant solutions and services directly to end-users ideally in a new business or business development role, particular weight will be given to any candidate with a strong track record in the sale of managed services. Demonstrable track record of revenue growth and overachievement through cross selling within a customer base. In-depth understanding of the NetSec landscape. Experience navigating and influencing complex stakeholder groups within client organisations. Excellent communication, relationship-building, and commercial negotiation skills. Familiarity with account planning and customer success strategies. Ability to operate within a MEDDICC aligned sales team. A proven demonstrable track record in the running of the entire sales process from opportunity identification, through qualification, into the deal cycle and finally execution of contracts. Desirable qualifications Vendor certifications from Cisco or Palo Alto Experience working with or for managed service providers (MSPs). Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave Natilik Diversity & Inclusion At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity. Your application has been successfully submitted! _

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud Planning Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle EPM Planning expertise to the next level? Version 1 — the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023 — is looking for an experienced Senior Oracle EPM Cloud (Planning) Functional Consultant to drive strategic cloud planning and budgeting transformations. Why This Role is a Game-Changer You will lead flagship Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) implementations end-to-end: from gathering requirements and designing models through to build, integration, testing, and post-go-live support. You will deliver business-critical planning solutions: work closely with finance teams on driver-based planning, workforce and CapEx planning, management reporting, and forecast cycles. You wImplement smart automations: use Smart View, Data Management, Groovy rules, and EPM Automate, and build forms, dashboards, and business rules for dynamic planning processes. Own client relationships: manage expectations, facilitate design workshops, deliver training, and guide clients through quarterly patch updates. What We’re Looking For You will be a seasoned Oracle Planning Cloud specialist with a minimum of two full lifecycle planning projects. You will have: • Hands-on expertise in model design, form creation, calculations, allocation logic, Smart View, and Data Management., • Proven ability to design integrated planning solutions that connect to source ERP data and other EPM modules., • Strong communicator: you build trust with finance stakeholders, run engaging workshops, and deliver clear documentation., • Highly organised, self-motivated, and comfortable managing multiple planning workstreams in a dynamic cloud environment. Bonus skills: exposure to Workforce, CapEx, Projects or Strategic Modelling, experience with REST APIs and Groovy scripting, or migrating from Hyperion Planning to EPM Cloud. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates you have SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you’re an expert in Oracle EPM Planning ready to deliver transformative budgeting, forecasting, and analytics solutions — and thrive in a values-driven environment — please reach out. In essence: Build robust, driver-based planning solutions, grow your influence, be rigorously rewarded — and do it all in a top-tier consultancy built on innovation and integrity. Let’s elevate enterprise performance — together. Oracle EPM Cloud Planning Consultant Job Description In addition, you will be: • Leading and implementing Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) solutions., • Overseeing requirements definition, design, and gap analysis for planning models and driver-based calculations., • Leading application configuration, including forms, dashboards, business rules, and workflows., • Driving functional support for technical activities such as data integration, mapping, and automations., • Facilitating solution validation workshops with key business stakeholders., • Overseeing testing support, training delivery, post-go-live support, and other related aspects of functional implementation advice and guidance. Qualifications You will have experience in the following areas: • Strong functional experience with Oracle Planning Cloud (minimum two full project cycles preferred)., • Proven ability to manage on-time project delivery and client expectations, ensuring internal customer satisfaction., • Hands-on design of calculation scripts, Groovy rules, allocations, and forecast scenarios., • Experience building and optimising forms, dashboards, and reports in Smart View., • Familiarity with Data Management for source system integrations., • Knowledge of EPM Automate commands (REST APIs and Groovy scripting desirable)., • Experience working directly with Finance FP&A teams and business stakeholders., • Comfortable with Oracle Cloud quarterly updates and supporting clients through patch testing., • Able to manage multiple tasks across configuration, testing support, and client workshops., • Strong communication skills (both written and verbal)., • Providing status and issue reports to the project manager/client on a regular basis., • Organised, self-motivated, and delivery-focused. Desirable Experience • Accountancy qualification or financial background., • Exposure to other EPM Cloud modules such as FCCS, ARCS, EDMCS, or Tax Reporting., • Experience migrating from Hyperion Planning to Oracle Cloud Planning., • Familiarity with REST APIs and Groovy scripting for automation and integration. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As an Enterprise Business Development Manager, you’ll play a critical role in expanding Keywords Studios’ Player Engagement Services with some of the world’s largest enterprise game companies. You’ll work across Keywords Divisions (Create, Globalize, Engage) to develop and execute “One Keywords” opportunities, driving adoption of Player Engagement services and fostering strong relationships with key stakeholders. You’ll join a global team and be responsible for leading strategic deals, go-to-market planning, negotiations, and responding to customer RFIs/RFPs — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and represent Keywords at conferences and public forums. If you’re passionate about player engagement, enterprise business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Identify, build, and execute strategic deals and partnerships to accelerate Player Engagement Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross-Keywords business opportunities., • Lead commercial and business discussions & negotiations representing Player Engagement Services., • Develop and execute GTM strategies to drive adoption of new product features., • Receive & respond to customer RFIs/RFPs., • Use existing networks and expand within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services and expanding to other Keywords divisions., • Represent Keywords in public forums, including conferences and speaking opportunities., • Regular CRM hygiene and reporting on weekly, monthly, and quarterly business reviews, including cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 7–10 years of business development experience in or around the video game industry., • Experience engaging with game publishers at executive levels (CxO, SVP, VP)., • Experience negotiating and executing complex deals in excess of $10M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

_ is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha—a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha. Why is Clay the best place to work in New York? Customers love the product (100K+ users and growing) We’re growing a lot (6x YoY last year, and 10x YoY the two years before that) Incredible culture (our customers keep applying to work here) In-person work (beautiful office space in Flatiron) Well-resourced (raised a _ expansion in January 2025 from investors like Sequoia and Meritech) Read more about why people love working at Clay and explore our to learn more about the product. Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a founding support specialist in London, you play a pivotal role in collaborating closely with our customers, ensuring they maximize the value of our product. This role offers an exceptional opportunity for individuals with a passion for customer support and a strong technical background to excel. Your primary responsibility will be to address customer needs and provide exceptional support. Using your technical expertise, you will deliver tailored solutions to enhance the overall customer experience and bridge the gap between customer needs and our product offerings. As a front-line representative, you will also play a critical role in providing valuable feedback to our product teams, sharing insights on user experiences, challenges, and preferences. What You’ll Do Interact closely with a diverse range of customers, including enterprises, startups, and SMBs, providing hands-on support to help them maximize the use of the product. Gather and analyze customer feedback to identify common issues and areas for product improvement, ensuring that user insights contribute directly to product development. Create informative and engaging content based on common user needs and feedback, which could include guides, FAQs, and best practice documentation to enhance user experience and product understanding. Collaborate with various teams across Clay including product, engineering and data to help provide a stellar customer experience. What You'll Bring You have a technical background: Ideally, you possess technical skills that enable you to understand and solve product-related issues effectively, and even code solutions when necessary. You are deeply customer-focused: You have a proven track record of working successfully with customers, understanding their needs, and delivering exceptional service. You are an excellent communicator: You can clearly articulate ideas, product benefits, and feedback both internally and externally, and can create content that resonates with a variety of audiences. You thrive in a dynamic, fast-paced environment: You are excited about the opportunity to work in an early-stage company where you can have a significant impact on the product and business. You are proactive about using insights to drive improvements: You are adept at gathering feedback, analyzing it for patterns, and using those insights to make informed suggestions for product enhancements. Based out of a central office on 19th Street in Manhattan's Flatiron District. We love the energy of in-person collaboration while also offering the flexibility to work from home when needed. Competitive salary and role trajectory: Roles, responsibilities, and comp grow as we do. Health Insurance: Fully covered, high-quality medical, dental, and vision plans for NYC Claymates. Includes options covering 70–80% of out-of-network therapy after a deductible is met. Insurance options for remote Claymates may vary by location. Visa sponsorship: Visa sponsorship for US-based candidates (e.g., student to work visas). We get it - it's an arduous process, but we're not scared of it. Sponsorship for candidates outside of the US may vary. Paid time off: We expect team members to take at least 3 weeks fully-disconnected per year, with a flexible vacation policy beyond that. Free food: Free meals in office every day and unlimited snacks. Parental leave & fertility support: IVF fertility benefits, egg freezing, and 4 months of paid parental leave for NYC Claymates. Support for remote Claymates may vary by location. Learn more about Clay and what it’s like to work with us _

Our client a national affordable housing organisation requires a Senior Operations Property Manager to join there expanding property services team to manage and lead a team of surveying staff to manage the stock of their affordable housing portfolio. The successful candidate will be expected to deliver regional repairs, voids, planned investment and major works programmes, ensuring programmes of work are delivered to targets and standards for revenue, cost, quality, and time in line with the association’s repairs / investment strategy. As well as overseeing contractor performance, this role will manage complex contractor relations with the aim to increase overall deliverables and value for money. This is a home-based role with the occasional contractor meeting on performance progress and office management meeting. In addition, you Will be responsible for the management of a multi-disciplined and diverse surveying team located over a wide geographical area, managing allocated budgets. . Duties will include, but are not limited to: • Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, but mainly major repairs, responsive and void repairs to create a seamless service with shared values., • Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services., • Developing and embedding processes & procedures from the evaluation of data., • Working closely with other senior members of the department within the organisation on both a Regional and National level., • Management of the surveying team. To apply for this position, we are looking for: • Educated to HND level or equivalent, professional qualification in construction, housing, or property., • Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs., • Proven experience of leading multi-disciplined teams across a wide geographical area., • Experience of managing large service budgets., • Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice., • Experience of reporting to Executive management teams & board level, • Ability to work collaboratively as part of the development management team, • IT literate with a high level of skill in Excel, PowerPoint etc., • You will be required to travel to different sites on occasion so you will need to have a full clean UK Driving licence. If you would like more information or to apply for this vacancy, please contact us. TristoneNash is working as an employment agency on behalf of a client

THX UK is a leading tool and equipment hire company serving specialist contractors within the fit-out sector. We’re known for delivering an exceptional hire experience through our proactive fleet renewal, real-time service transparency, and industry-leading customer satisfaction. We ensure maximum availability, consistent service, and on-time deliveries across major cities in England. Our mission: to deliver an exceptional hire experience defined by unmatched service, proven reliability, and a team that inspires and delivers. With a focus on sustainability and long-term value, our purpose is to grow a high-performing business that creates stability and opportunity for future generations. This role will be responsible for conducting ‘onsite’ LOLER examinations and small repairs across our range of hired lifting and access equipment. This is a home-based role that will be part of a team covering our whole delivery area. We are recruiting for roles which will cover the following areas: – North London, Herts, Beds and Bucks, Middlesex, Essex, South London, Brighton and Bournemouth. A home location suitable to the area you will cover is necessary. Laptop, phone, van and all tools and equipment will be provided. Meeting the expanding engineering requirements of our increasing locations and fleet numbers, ensuring continued compliance and certification of LOLER & PUWER legislation. • Ensuring “on hire” LOLER inspections (6 and 12 Months) are carried out in a timely professional manner at our customer sites., • Ensuring accurate records are produced and maintained (with admin support)., • Working with our customers to provide high standards of engineering support for the organisation’s rental fleet while on hire., • Customer contact to attend site., • Fully responsive mobile engineering response (on-site and by phone)., • Maintenance, repair, service and response to breakdowns of THX’s rental fleet of MEWPS (on or off-site and by phone)., • Ensure re-charge of repairs and other chargeable costs to the customer where applicable, in line with THX’s policies and objectives., • Providing support to our warehouse, workshop and driving teams as required. Person specification: • Relevant experience or qualifications within the powered access industry e.g. CAP, IPAF and manufacturer courses., • Accredited with up-to-date LOLER qualifications – Lifting Equipment Engineers Association (LEEA) preferred., • Electrical/Hydraulic Engineering qualifications or experience and competence with schematics., • Proven track record of ability to inspect and repair any fault across all aspects of Access / MEWP / Lifting equipment., • Familiar with a variety of manufacturer’s equipment., • Ability to work with minimal supervision, operating autonomously as a key member of THX’s engineering team., • Good MS Office and computer literacy skills., • Effective planning, administration and organisation skills with strong attention to detail and accuracy., • Excellent decision-making and problem-solving skills., • Safety conscious., • Great communication skills – both verbal and written across all disciplines and at all levels., • Customer-focused with a commitment to delivering excellent service., • Good time-management., • Self-motivated THX Values: As a family-centred business, people are at the heart of everything we do. We’re proud to have a strong commitment to our team because we know that the success of any company depends on the people behind it. That’s why we make sure our employees feel valued, supported, and given every opportunity to grow. We believe that a diverse team is a strong team. We’re dedicated to building an inclusive workplace where everyone feels welcome, respected, and able to thrive no matter their background, identity, or circumstances. Alongside a competitive benefits package and great opportunities for career development, we’ve built a friendly, collaborative culture that reflects our core values (Humility Innovation Refreshing Energetic). These values guide how we work, how we treat each other, and what it means to be part of THX: a high-performing team that’s always learning, innovating, and focused on leaving people feeling good. Benefits: • Company pension, • Discounted or free food, • Free parking, • On-site parking

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

About Us Role Summary This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services. We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you. Product Feedback & Market Intelligence • Operate as a structured, consistent feedback channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity., • Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives using agreed formats and cadences set by Product leadership., • Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement • Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they need product knowledge, positioning support, or help with a customer situation., • Track partner enablement progress and readiness across your regional MSP portfolio, flagging partners who need additional support and identifying those ready to scale., • Help partners develop structured onboarding and delivery playbooks so they can consistently deploy CISO Advantage across their customer base. End-User Adoption & Training Support • Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one., • Help channel partners and their customers define what success looks like with CISO Advantage, establishing clear use cases, adoption milestones, and outcome metrics from the outset., • Provide partners with end-user-facing guidance materials, FAQs, and best-practice documentation they can adapt and deliver to their customers., • Act as an escalation resource for partners encountering complex end-user adoption challenges, working collaboratively to resolve issues and improve the customer experience., • Gather and document customer adoption stories, use cases, and outcomes that can be used for MSP enablement, product marketing, and internal reporting. Cross-Function Collaboration • Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier., • Collaborate with Product Marketing to validate regional messaging and surface localization requirements, language, regulatory context, or market-specific positioning needs., • Partner with the Product and Customer Success teams to ensure end-user training content remains current and aligned with platform updates and new feature releases., • 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role., • Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers., • Exposure to security programme management, GRC, or vCISO service delivery, either from the customer, MSP, or vendor side., • Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment., • Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners., • Working knowledge of cybersecurity concepts, terminology, and the challenges faced by security teams in mid-market and enterprise organizations., • Ability to translate complex security and platform concepts into clear, accessible guidance for both MSP partners and their end-user customers., • Strong communication and relationship-building skills, with the ability to operate effectively across technical, commercial, and customer-facing contexts., • Comfort working in a structured feedback environment, capturing insights methodically and communicating them clearly to product and leadership teams., • A genuine personal and professional interest in AI, we operate an AI-first strategy and expect this person to be an AI native. You should actively use AI tools in your day-to-day work, stay current with developments in the space, and bring both curiosity and practical knowledge of how AI can be applied to security, enablement, and customer success. Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Home-Based | UK Regional & National Travel | Career Development Opportunities Do you enjoy solving complex engineering challenges on-site? Are you someone who takes pride in keeping critical equipment running at its best? Would you like a role that combines hands-on engineering, customer interaction, and long-term career progression? Our client is seeking an experienced Field Service Engineer to join a highly respected engineering services team supporting customers across the UK. This is an exciting opportunity for a mechanically minded engineer who enjoys variety, independence, and the satisfaction of delivering exceptional service directly to customers. The Opportunity Working from home and covering regional and national customer sites, you'll play a key role in maintaining, installing, commissioning, and supporting a wide range of industrial pumping and rotating equipment. No two days are the same, and you'll have the opportunity to work on diverse engineering projects while building strong customer relationships. This role offers excellent exposure to advanced mechanical and electrical systems, with opportunities for further training and future progression into more specialist and international field service positions. Why This Role Is Great In this position, you'll have the opportunity to: Take ownership of preventative maintenance and fault-finding activities on critical customer equipment. ...

Mercier Consultancy MD is on the lookout for a Customer Solutions Specialist fluent in Polish and English to join our team, with the benefit of paid relocation to Sofia, Bulgaria. This role is perfect for individuals who are passionate about problem-solving and committed to providing exceptional customer service. As a Customer Solutions Specialist, you will assist Polish-speaking clients by understanding their needs and providing effective solutions. • Act as the main point of contact for Polish-speaking clients, delivering high-quality support and solutions., • Identify client needs and provide tailored solutions that enhance their overall experience with our services., • Document client interactions in our CRM system and follow up to ensure satisfaction., • Collaborate with various teams to resolve complex issues and promote customer success., • Contribute to the continuous improvement of service delivery by collecting and analyzing client feedback., • Stay updated on product offerings and industry trends to provide relevant advice to clients., • Fluency in Polish (both written and spoken) is essential; proficiency in English is also needed., • Previous experience in customer service or solutions-oriented roles is preferred., • Strong analytical and problem-solving skills., • Excellent communication and relationship management abilities., • Familiarity with CRM systems and technology-driven solutions., • A commitment to delivering exceptional customer experiences., • Willingness to relocate to Sofia and adapt to a new work environment and culture., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3200+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud (FCCS) Functional Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle FCCS expertise to the next level? Version 1—the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023—is looking for an experienced Senior Oracle EPM Cloud (FCCS) Functional Consultant to drive strategic cloud transformations. Why This Role is a Game-Changer • Lead flagship Oracle Financial Consolidation and Close Cloud Service (FCCS) implementations end-to-end: from gathering requirements and design through to configuration, data migrations, integrations, testing, and post-go-live support., • Deliver business-critical consolidation: guide finance stakeholders on eliminations, currency translation, minority interest, and close calendars., • Implement smart automations: use Smart View, Data Management, EPM Automate, REST APIs and build configurable rules and workflows., • Own client relationships: manage expectations, workshop facilitation, status reporting, and quarterly patch updates. What We’re Looking For • A seasoned Financial Consolidation and Close Cloud Service (FCCS) specialist with a minimum of two full lifecycle projects., • Hands-on expertise in consolidation principles, Smart View, Data Management, EPM Automate., • Proven ability to integrate data with ERP/Planning systems and automate close processes., • Strong communicator: you connect with finance teams, lead workshops, and deliver client-ready documentation., • Highly organised, self-motivated, and adept at managing concurrent tasks in a dynamic cloud environment. Bonus skills: Accounting certification, experience with ARCS/EDMCS/Tax Reporting, or migrating from Hyperion HFM to FCCS. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you're an expert in FCCS ready to guide world-class finance transformations and thrive in a values-driven environment— please reach out In essence: Build legacy-grade Oracle FCCS solutions, grow your influence, be rewarded rigorously—and do it all in a top-tier consultancy built on innovation and integrity. Let's elevate enterprise performance—together. Oracle EPM Cloud (FCCS) Functional Consultant Job Description In addition, you will be: • Leading and implementing Oracle Financial Consolidation and Close Cloud Service (FCCS) solutions., • Overseeing requirements definition, design and gap analysis, • Leading application configuration, • Driving forward functional support of technical activities such as data migration and integration, • Leading solution validation workshops, • Overseeing testing support, training delivery, post give live support and other related aspects of functional implementation advice and guidance You will have experience in the following areas: • Strong functional and technical experience with Oracle Financial Consolidation and Close Cloud Service (FCCS) (minimum leading 2 full project cycles preferred), • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Understanding of consolidation principles including eliminations, currency translation, and minority interest, • Hands-on experience with Smart View and Data Management, • Ability to design and implement data integration with various source systems, including but not limited to Oracle Fusion and Oracle EPM, • Ability to design data and metadata orchestration, automation, and scheduling, • Hand-on experience with EPM Automate commands (REST APIs knowledge is desirable), • Ability to design and implement consolidation logic and workflows in FCCS, • Ability to implement configurable, on-demand, and insertion rules, • Ability to define and implement close calendars and task manager, • Experience working directly with Finance stakeholders and Group Reporting teams, • Comfortable with Oracle Cloud update cycles and supporting clients through patch testing, • Able to manage multiple tasks across configuration, testing support, and client workshops, • Strong communication skills (both written and verbal), • Providing status and issue reports to the project manager/client on a regular basis, • Organised, self-motivated, and delivery-focused Desirable Experience • Accountancy qualification, • Exposure to other EPM Cloud modules such as ARCS, EDMCS, or Tax Reporting, • Experience migrating from Hyperion HFM to FCCS, • Familiarity with REST API and EPM Automate for integration and automation Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. Please note that you must have the legal right to live and work in the United Kingdom and you must be eligible for Security clearance. To be eligible you need to have lived in the UK for the last 2 years. This is hybrid based with occasional travel to your nearest base office. Ashley Billington, Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM) +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Responsibilities: • Maintain high customer services levels in line with company KPIs, • Build effective relationships with clients and assist the team in service delivery, • Preparation of documentation for assignees, • Responsible for data integrity for assignee records, • Filing and uploading relevant assignment documentation to the system, • Assist with regular and miscellaneous reporting, • Serve as the coordinator and owner of the relocation process for assignees, • Administration of mobility policy & logistical support, • Provide support to the team in ad-hoc duties, • Training and support will be provided Key requirements: • 2+ years’ experience in a customer service / coordination position, • Excellent customer service, organisation and multi-tasking skills, • Experience in the Relocation, Global Mobility or related industry is preferred but is not essential, • Experience travelling and living abroad preferred, • Ability to work with own initiative as well as part of a team, • Excellent analytical skills and attention to detail and thrives in a fast-paced working environment, • Strong organisational skills, proactive approach, • Ability to prioritise workload and meet deadlines, • Enthusiastic, keen to learn and adaptable to new administrative processes, • Competent IT user of Microsoft Office, particularly Excel and Word, • Fluent English & German required

Your Future Starts Here – Join the Marlowe Fire & Security Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Marlowe Fire & Security, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. Marlowe Fire & Security – Protecting What Matters. Building Careers That Last. _ Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Overtime, Travel Time & Call-out (Engineers Only), • Vehicle / Vehicle Allowance – subject to role, • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Additional Day holiday for each full year of completed service (up to 25 days), • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities, • Free, secure on-site parking, • Free, on-site gym Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities. Please inform us if you require any reasonable adjustments to enable you to participate in the hiring process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece! This role is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and wish to immerse themselves in the vibrant lifestyle of Greece. You will be responsible for ensuring that our Dutch-speaking clients receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty. • Act as the main point of contact for Dutch-speaking clients, addressing inquiries and providing tailored support., • Utilize various communication channels (phone, email, chat) to engage with customers and resolve issues effectively., • Document client interactions and maintain comprehensive records to ensure seamless follow-up., • Conduct regular check-ins with clients to assess their satisfaction and proactively resolve any potential concerns., • Work in collaboration with internal teams to enhance product offerings and service quality., • Stay updated on product knowledge and industry changes to offer informed insights to clients., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is also required., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and a customer-oriented mindset., • Comfortable using CRM software and other technological tools., • A dedication to providing exceptional service and enhancing customer experiences., • Willingness to relocate to Greece and adapt to a new environment., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Location: National field-based role ideally Lincolnshire, East Midlands or Midlands Salary: Depending on experience + paid door to door 1.5x hourly rate after standard hours are worked Benefits: Company van, overtime at time and a half, pension, paid travel and overnight accommodation (when needed) Are you an experienced Mechanical Field Service Engineer, Mechanical Maintenance Engineer or Mechanical Fitter looking to build a long-term career within renewable energy and industrial process engineering? This is an excellent opportunity to join a rapidly growing international engineering business specialising in anaerobic digestion, biogas, renewable energy and process plant technology. You will travel to sites across the UK, carrying out planned maintenance, breakdown repairs, fault finding, equipment replacement and plant improvement work. This is a national field-based position involving regular travel and overnight stays. Engineers will normally work in teams of two or three, with the UK service operation coordinated from Lincoln. Whats in It for You? Paid door to door at overtime rates Overtime paid at 1.5 times your standard hourly rate Fully equipped company van Fuel and business travel costs covered Overnight accommodation covered Applicable overnight allowances 5% employer pension contribution Specialist technical and product training Genuine long-term career progression Opportunity to join a global business during significant UK growth Work within the expanding renewable energy and sustainable infrastructure sector The Mechanical Field Service Engineer Role You will visit company-operated, customer-owned and partner sites throughout the UK, completing mechanical maintenance and repair work across renewable energy and industrial process facilities. Your responsibilities will include: Completing planned preventative maintenance Responding to breakdowns and equipment failures Diagnosing mechanical and process plant faults Repairing and replacing mechanical components Supporting equipment installation and commissioning Assisting with plant upgrades and improvement projects Working alongside electrical, controls and automation engineers Helping improve plant reliability, efficiency and performance Supervising contractors during construction or upgrade work when required Completing service reports and maintenance documentation Following site safety procedures, permits and isolation requirements Equipment You May Work On You may carry out maintenance and fault finding on: Pumps, submersible mixers and motors Valves, pipework and flow systems Conveyors and solid-feed systems De-packaging and material-handling equipment Heat exchangers and heating systems Gas storage and associated process equipment Sensors, safety systems and general mechanical plant machinery What Were Looking For You will need: Level 3 qualification in Mechanical Engineering or a related discipline At least three years mechanical maintenance, fitting or field service experience Strong mechanical fault-finding and repair skills Experience working within industrial, manufacturing or process plant environments Practical experience with pumps, motors, conveyors, valves or pipework Full UK driving licence Willingness to travel throughout the UK Willingness to stay away from home regularly A practical, flexible and safety-conscious approach Ability to work effectively as part of a small engineering team Experience within any of the following would be particularly valuable: Anaerobic digestion or biogas Renewable energy Wastewater or utilities Food manufacturing or food processing Recycling or resource recovery Agriculture Energy generation Heavy manufacturing Chemical or industrial process plants Previous job titles could include: Mechanical Field Service Engineer Mechanical Service Engineer Mechanical Maintenance Engineer Mechanical Fitter Plant Maintenance Engineer Process Plant Engineer Maintenance Technician Multi-Skilled Maintenance Engineer Location and Travel This is a national field-based position involving regular UK travel and overnight stays. Candidates based in Lincolnshire, the East Midlands, along the M1 corridor or within another well-connected Midlands location will be particularly well placed. Reasonable access to Lincoln would be beneficial, although easy access to the wider UK motorway network is the main consideration. Fuel, business travel costs, overnight accommodation and applicable allowances will be covered. About the Organisation You will be joining an established international engineering business delivering advanced renewable energy, anaerobic digestion, biogas and sustainable process technology. Operating across 18 countries, with more than 235 company-operated sites and over 1,750 installations worldwide, the organisation offers strong technical resources, specialist training and genuine long-term career opportunities. This is an excellent opportunity to join a growing UK service team, work with advanced process plant equipment and develop your career within renewable energy and sustainable infrastructure. Apply today for immediate consideration. TPBN1_UKTJ

Field Service Engineer - Compressed Air Systems - UK Wide - Based Commutable To Newark We are recruiting on behalf of our client for a Multi-Skilled Field Service Engineer to support customers across the UK. This is an excellent opportunity for a skilled engineer with a strong electrical and mechanical background looking for a varied field-based role with excellent earning potential and ongoing training. The Role The successful candidate will carry out planned preventative maintenance, fault finding, servicing, and repair work on specialist compressed air equipment at customer sites nationwide. This is a field-based role involving travel across the UK, with occasional overnight stays required but you must be commutable to Newark. Key Responsibilities • Diagnose faults and carry out repairs on rail depot and compressed air equipment, • Complete planned preventative maintenance (PPM) in line with OEM and company standards, • Service and maintain electrical and mechanical systems including:, • Pumps, • Compressors, • Vacuum systems

CUSTOMER ENGAGEMENT SPECIALIST Overview Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class experience. Benefits • Basic salary is £24,304 plus monthly commission, • Good commission scheme, • Monday to Friday working hours of 8am to 5pm., • Work from home every Friday (once passed training), • 23 days holiday plus bank holidays, • Attractive company pension, • Employee discount scheme for a wide range of shops and attractions, • Perks such as free eye tests, flu jabs and more, • 24/7 Employee Assistance Programme. Responsibilities • Manage proactive outbound calls to customers, • Target a list of prospects to qualify them., • Pass qualified leads over to the internal sales team., • Assist customers making web chat enquiries., • Ensure that all data is accurately entered into the internals CRM., • Work to customer satisfaction targets and conversion rates., • Perform well against KPI's set. Qualifications • You will have experience of working in a customer service / sales environment (ideally office based)., • You will be confident in communicating with people confidently over the phone., • You will have excellent written skills., • You will be IT literate and be able to learn new systems easily (with training), • You can demonstrate basic excel skills, • You will be a positive and self-motivated individual who is able to work as part of a team., • You will be happy to work to targets. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let’s discuss the role.

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.

We have a fantastic new opportunity for a German Speaking Sales Manager - DACH Territory - to join a highly successful, international organisation and manage their full sales programme into the DACH territory. Location : Yeovil, South West England (Hybrid: 3 days office / 2 days remote) Languages German and English Company Our client is an international eCommerce and specialist business equipment distributor. They are hiring for a German-speaking Sales Manager to expand and develop business relationships across the DACH region. Job description As the German speaking Sales Manager for the DACH market, you will be responsible for managing and expanding business accounts, developing new sales opportunities, and providing exceptional service to existing customers. Job Responsibilities • Grow and develop existing business accounts to meet or exceed agreed sales targets, • Identify and develop new sales opportunities within the DACH territory, • Promote new product ranges and marketing initiatives to drive growth, • Build strong, long-term customer relationships with a focus on excellent service, • Deliver consistent and professional communication with clients to ensure satisfaction and retention, • Manage assigned accounts to drive commercial growth and increase repeat business, • Monitor account performance and ensure continuous improvement and expansion Candidate Requirements • Fluent in German and English (spoken and written), • Experience in sales or customer service, • Demonstrated ability to work to targets and meet KPIs, • Strong communication and relationship-building skills, • Confident using Microsoft Word, Excel, and learning new systems, • Highly organised with good time management skillsMotivated, positive, and customer-focused Salary & Benefits Base Salary: £26,523 per year + Bonus Scheme + Commission Pay. Benefits: Employee discount, Life insurance, Sick pay Hybrid working model: 3 days office / 2 days remote To apply for this fantastic opportunity, please send your CV to us in full confidence: Contact: Jonathan Grimes

Your Future Starts Here – Join the Clymac Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Clymac, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For • We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join • Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. Our Commitment to Attracting, Rewarding & Retaining Talent At Clymac, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary, • Pension Plan – Helping you invest in a secure financial future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Generous Holiday Allowance – Paid leave plus all bank holidays, giving you time to recharge, • Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits, • Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most, • Employee Recognition Programme – Celebrating your hard work and achievements throughout the year, • Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Sector Growth Manager (M&E / Data Centres) Nottingham / Midlands / Hybrid / Remote £55,000 - £65,000 + Excellent Bonus + Car (EV) + Home/Field based + pension + career development Are you a Technical Sales professional from an M&E or Data Centre background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will own and deliver sector growth in the UK's Data Centre industry with the opportunity to build a team around you? On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression. You will be responsible for driving growth within the Data Centre industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions. Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline. With experience and a thorough understanding of the data centre industry, the phases of construction and principal and main contractors you will be responsible for… The Role: • Develop and implement a strategic sales plan to expand market share within the data centre industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the data centre sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / data centre or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH19897 Keywords: Data Centre, HVAC, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.