Customer service specialist jobs in London

🚀 Are you a customer service superstar looking to work from the comfort of your own home? Want the flexibility to choose your hours and earn a competitive rate of £12 per hour minimum? Look no further - we have the perfect opportunity for you! We are seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Advisors. In this self-employed role, you will have the freedom to tailor your work schedule, starting from a minimum of 15 hours per week, with the potential to work up to 60 hours for those keen to supercharge their earnings! What makes this opportunity stand out? ⭐ Flexible Hours: Tired of the 9-5 grind? With this role, you have the power to choose when you work. Whether you're an early bird or a night owl, you can set your hours to suit your lifestyle and commitments. Want to work around your studies, family obligations, or hobbies? This job allows you to strike the perfect balance. ⭐ Competitive Pay: Say goodbye to low hourly rates! Earn a minimum of £12 per hour, with the opportunity to increase your earnings based on the hours you dedicate to the role. Whether you're saving up for a dream holiday, treating yourself to the latest tech gadgets, or just want some extra cash in your pocket, this role rewards you for your time and effort. ⭐ Remote Working: No more stressful commutes or stuffy office environments! Work from the comfort of your own home, in your PJs if you fancy. Say hello to a more relaxed and productive work environment where you can focus on delivering top-notch customer service without the distractions of a traditional office setting. Ready to embark on this exciting remote customer service adventure? Here's what we're looking for: Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently Reliable internet connection Self-motivated and proactive attitude If you're passionate about providing exceptional customer service, thrive in a fast-paced environment, and love the idea of working remotely on your terms, we want to hear from you! Join our team as a Remote Customer Service Advisor and take control of your work-life balance while making a positive impact on our customers' experiences. Apply now to kickstart your journey towards a fulfilling and flexible career in customer service!

Salary: £12 per hour Monday - Friday 8am-6pm Saturday 9am-4pm Remote customer service advisor Are you passionate about providing customer service advice and looking for flexibility, independence and rewarding opportunities? Look no further! Join the dynamic team at Nowple Recruitment LTD. Work from the comfort of your own home and choose your own hours. We currently have client opportunities to work for Nespreso, a premium single-serve coffee brand of the multinational Swiss company Nestle in which individually portioned aluminum capsules containing roast and ground coffees are partnered with especially design coffee machines. By 2011, Nespresso has sold more than 20 billion of its proprietary aluminium coffee capsules directly to consumers through exclusive takes, tele-ordering and its e-commerce websites. What you will be doing: • Positively interact with customers via phone, providing a premium service to the customer. • Be a positive representative for the brand; promoting products, benefits & discounts available to the customer. • Navigate multiple complex systems while researching and resolving customers’ issues or concerns. • Provide troubleshooting and resolutions to customers’ technical issues with their products. Requirements: Previous customer service experience preferred, but not required as training will be provided. Strong communication skills and a passion for helping others Reliable internet connection and a quiet workspace. Willingness to undergo training and certification as required by clients. Equipment: This is a general guide and the Systems and Equipment guide should be referred to and provided upon request. There may also be additional technology requirements for each client and will be found on their Opportunity Announcement.​ Technical Specifications: - Computer: Intel Core I5 or higher (or equivalent). Desktop preferred with two monitors. Laptop may also be used with minimum 15" monitor. - Operating System: Windows 10 or 11. - Storage: 60GB hard drive with 20GB free space. - Memory: Minimum 4GB RAM (8GB recommended). - Internet Connection: Hard-wired with at least 10 mbps download and 3 mbps upload speed. - A USB noise cancelling headset for training and class.

We are seeking 2 part time service staff to work evenings/weekends between 6pm-12pm 2 days a week to join our expanding team serving the best desserts in East London. This is a vibrant business so the ideal candidate must have excellent customer service experience, be able to handle busy situations with excellent communication skills. Previous experience working in a service environment would be critical but training will be provided. Main role would be to welcome customers, have knowledge on the product offerings, serve food and drinks to the customers and ensure table is cleared and ready for next service. Interviews will be held between 27 - 31 March.

You will provide all aspects of customer service i, sales support as well as handling inquiries, customers, and the sales office with the goal of working with the design team to generate estimates and specifications giving the customer the best options and technical answer to their requests. Everything you do will be focused on the customer experience. Creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person a high level of customer service. You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.

Key Responsibilities  Ensure that meeting venues are appropriately prepared and suitable.  Conduct client surveys via phone and video as appropriate.  Book appointments in the most economical manner possible.  Ensure clients are sent pre-attendance materials as required.  Complete survey forms accurately and correctly.  Process sales receipts as necessary.  Answer client questions as necessary.  Enter appropriate information in database system as required.  Maintain your work calendar current with appropriate client details at all times.  Submit daily reports to management as required. Person Specifications  Must be capable of self-management and self-motivation  Negotiation and persuasion skills are an advantage in this role  Demonstrated ability to deliver work to international standards

Full job description: Limoz Logli Salon has quickly become known for his undone natural hair colouring technique. Our Chelsea hair salon is expanding and our team of blonde specialist's and colour experts is growing. We are thrilled to announce an exciting opportunity for talented and passionate Senior Hair Stylists and /or Colourists to join our prestigious high-end luxury salon located in the vibrant neighbourhood of Chelsea. If you are renowned for creating stunning hair, an eye for detail, and a dedication to delivering exceptional client experiences, then this is the perfect role for you! Limoz Logli is renowned for its unrivalled commitment to excellence in the hair industry and regularly featured in various high end publications. As a Senior Hair Stylist, you will have the chance to showcase your creativity and elevate your skills while working with a discerning and sophisticated clientele. This is your chance to be part of a dynamic team that is carving its way as one of the top salons in London and exceeds expectations in the world of hair styling. Key Responsibilities: - Provide personalised consultations to understand clients' desires - Be one of the top hairstylists or colourists or both - Stay updated with the latest trends, techniques, and products in the hair industry but understand our brand style and integrity - Build lasting relationships with clients by delivering exceptional customer service and ensuring their satisfaction. - Collaborate with a team of talented professionals to create a welcoming and luxurious salon environment. Requirements: - Proven experience as a Senior Hair Stylist, in a high-end salon or luxury setting. - Proficiency in a variety of hair styling techniques, including cutting, colouring, and styling. - Strong knowledge of hair care products and their application. - Excellent communication and interpersonal skills to provide personalised consultations and build client relationships. - Ability to work in a fast-paced environment while maintaining attention to detail and meeting high-quality standards. - A creative mindset with a passion for staying updated on the latest hair trends and techniques. Join our team and unlock your potential in an environment that fosters growth and creativity. We offer competitive packages, ongoing training and development opportunities, and a supportive team that values collaboration and innovation. If you are ready to showcase your talent and be part of an exceptional salon experience, apply now with your CV and examples of your work. Be a part of our journey to redefine luxury hair.

Overview: We are seeking a skilled and passionate Eyelash Specialist to join our team. As an Eyelash Specialist, you will provide exceptional eyelash extension services to our clients, enhancing their natural beauty and boosting their confidence. This is a great opportunity for individuals who are detail-oriented, have excellent communication skills, and a passion for delivering outstanding customer service. Available shifts: - Mondays, Wednesdays, Fridays and Saturdays. You do not have to work all days but will need to work at least 2 of the above shifts. Opening hours are 11am-8pm on weekdays and 11am-6pm on weekends. Pay: Hourly or commission available. Responsibilities: - Able to apply extensions with perfect isolation (classic, hybrid, volume & mega volume) - Consult with clients to determine their desired lash style and length - Apply individual eyelash extensions using safe and hygienic techniques - Ensure client comfort throughout the application process - Educate clients on proper aftercare and maintenance of their lash extensions - Maintain a clean and organised work area - Adhere to all safety and sanitation guidelines - Provide exceptional customer service to ensure client satisfaction Skills: - Excellent communication skills to effectively interact with clients and understand their needs - Strong customer service skills to provide a positive experience for clients - Proficient in English - Knowledge of brows and other treatments is preferred but not required as training will be provided We are a growing small knit, fun and vibrant team looking for someone that is passionate and eager to learn. We offer monthly target bonuses and seasonal bonuses as well as discounted food options and other company events. Please submit your CV along with your work instagram profile or recent pictures of your work. Please do not send pictures that are not your own as you will need to attend a trade test to showcase your skills. We look forward to hearing from you!

Juices and Smoothies Specialist. Are you passionate about crafting unforgettable culinary experiences? Do you thrive in dynamic environments where creativity knows no bounds? If so, we have the perfect opportunity for you! About Us: Squeezed. is a groundbreaking startup and a family business specialising in freshly squeezed juices, smoothies, and an innovative fusion of noodles, sushi, and dumplings. We're on a mission to revolutionize the dining scene with our unique combination of flavors and commitment to excellence. We are seeking a talented and experienced individual to join our small team as a Juices, Smoothies, and a Coffee Specialist. The ideal candidate will have a background in cafe, restaurant, or takeaway settings, with a proven track record in crafting exceptional beverages. Responsibilities: - Prepare and serve a diverse range of freshly squeezed juices and smoothies, adhering to strict quality standards. - Ensure consistency and excellence in every aspect of food and beverage preparation, presentation, and service. - Maintain a clean and organized workspace, adhering to food safety and sanitation guidelines at all times. - Provide exceptional customer service, engaging with guests to enhance their dining experience and address any inquiries or concerns. Requirements: - Previous experience working in a cafe, restaurant, or takeaway, with a focus on beverages is a must! - Expertise in crafting coffees, juices, and smoothies, with a keen eye for flavor profiles and presentation. - Ability to multitask in a fast-paced environment while maintaining attention to detail and quality. - Strong communication skills and a passion for providing outstanding customer service. - Knowledge of food safety and sanitation practices, with a commitment to upholding industry standards. Benefits: - Competitive salary and opportunities for growth within a rapidly expanding startup. - A dynamic and inclusive work environment that encourages creativity and innovation. - Discounted meals and beverages, as well as other perks and benefits. - Training and development opportunities to enhance your skills and knowledge in the food and beverage industry. If you're ready to join an exciting adventure and be part of a team that's shaping the future of dining, we want to hear from you! Apply now with your resume and a cover letter outlining why you'd be the perfect fit for the role at Squeezed.

The Grocery Wine Vault is looking to employ one Assistant Manager and one Sales Assistant Full Time to join our small team at our shop in Shoreditch. We stock over 500 wines with a selection of classic, organic, and natural wines and run a small adjoining café/bar. We are looking for the following attributes or experience: A Genuine passion and knowledge of wine, spirits & Craft Beer. WSET 2 preferred but not necessary if one possess equivalent knowledge. Excellent spoken and written communication and customer service skills. Strong ability to build rapport with local customers and advise on wine, spirits, and specialist beer purchases at all levels. A high level of integrity together with a positive, driven, and self-motivating attitude. A well-developed sales instinct and commercial awareness to grow general sales and private client tasting opportunities. Organisational skills and an attention to detail as well as being energetic and able to lift heavy cases. A good degree of common sense as well as the ability to problem solve and be flexible where required. Ability to take responsibility for the day to day running of the wine department. The posts are 37.5 hours with a competitive salary available to the right candidate, based on experience. What We Offer: Generous discount on wine and for goods instore. Flexible schedule including a balance of day and evening shifts. Regular wine tasting, training, and producer visits. A creative, respectful, and diverse environment. Cycle to work scheme. Please apply with a CV and cover letter by the 11th of March

As a Part Time Retail Sales Specialist, you'll play a crucial role in ensuring a positive shopping experience for customers while supporting the operational aspects of the retail environment. You'll be responsible for assisting customers, maintaining merchandise displays, processing transactions, and contributing to the overall efficiency and success of the store. Key Responsibilities: 1. Customer Service: - Greet customers warmly as they enter the store and assist them in finding products or services they need. - Provide product information, answer inquiries, and offer recommendations to enhance customer satisfaction. - Address customer concerns or complaints promptly and escalate issues as necessary to ensure resolution. 2. Merchandising: - Ensure merchandise displays are visually appealing, organized, and adequately stocked to attract and engage customers. - Regularly restock shelves, racks, and displays with new merchandise, maintaining proper inventory levels. - Assist in arranging promotional displays and implementing marketing initiatives to drive sales. 3. Point of Sale Operations: - Operate cash/ POS registers and handle transactions accurately and efficiently, including processing payments, refunds, and exchanges. - Verify and reconcile cash drawers at the beginning and end of each shift, adhering to cash handling procedures. - Maintain a clean and tidy checkout area, ensuring it's well-stocked with necessary supplies. 4. Assisting with Operations: - Assist with receiving and unpacking merchandise shipments, verifying contents, and updating inventory records. - Monitor and report on inventory levels, identifying low stock items and assisting with reordering as needed. - Perform routine tasks such as pricing merchandise, tagging items, and adding new products to shelves/racks. 5. Team Collaboration: - Collaborate effectively with team members to ensure smooth store operations and excellent customer service. - Communicate effectively with colleagues and management regarding customer feedback, operational issues, and other relevant matters. - Support fellow team members during busy periods or special events to ensure optimal customer service and efficiency. Skills and Qualifications: - Previous retail or customer service experience preferred. - Excellent communication and interpersonal skills. - Strong attention to detail and ability to multitask in a fast-paced environment. - Basic math skills and proficiency in operating cash registers. - Ability to work flexible hours, including evenings, weekends, and holidays. - Positive attitude, enthusiasm, and willingness to learn. Retail Sales Specialist will work in indoor retail environments, such as department stores, supermarkets, boutiques, or specialty shops. The role may involve standing for extended periods and lifting/ replacing products.