Are you a business? Hire customer service specialist candidates in London
Job Title: Nail Technician – Gel/BIAB Manicure & Pedicure Specialist Location: Swanley Job Type: Part-time Salary: £12/hour We are seeking a skilled and passionate Nail Technician with expertise in Gel Polish and Builder in a Bottle (BIAB) applications for manicures and pedicures. The ideal candidate will be committed to providing high-quality nail services, exceptional client care, and maintaining high hygiene standards. You should be up-to-date with current trends, professional, and enthusiastic about helping clients feel confident and pampered. Key Responsibilities: Perform BIAB manicures, gel polish manicures, and gel pedicures to a high standard Shape, file, and prep nails, ensuring healthy nail care and cuticle treatment Provide hand and foot massages during treatments as required Apply and remove gel/BIAB safely using proper techniques and tools Offer nail art or custom finishes (if applicable) Maintain cleanliness and sanitation of tools, workstations, and treatment areas Manage appointment schedules professionally and punctually Recommend aftercare products and promote other salon/spa services Stay updated on nail trends, new products, and techniques Build positive relationships with clients to encourage repeat business Requirements: NVQ Level 2 or 3 in Nail Technology or equivalent qualification Proven experience with BIAB and gel polish application Strong knowledge of nail health, hygiene standards, and infection control Excellent attention to detail and artistic skills Good communication and customer service skills Reliable, punctual, and a team player Flexibility to work evenings/weekends if required Preferred: Experience with nail art or advanced nail techniques Existing client base (a bonus, not a requirement) Benefits: Discounted or free treatments Supportive team environment Training opportunities and product discounts
Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends
Job Opening: Sandwich Maker & Deli Specialist (Focacceria & Italian Delicatessen) We are looking for an enthusiastic and skilled individual to join our team at our Focacceria & Italian Delicatessen. The ideal candidate should have experience in preparing sandwiches, working with an electric slicer, and a strong knowledge of Italian products. Key Responsibilities: Prepare a variety of delicious sandwiches using high-quality ingredients. Operate an electric slicer with precision and care. Demonstrate a deep understanding of Italian food products. Maintain a clean and organized work environment. Prepare a variety of coffee Provide excellent customer service, ensuring customer satisfaction at all times. Requirements: Previous experience in sandwich making or working in a deli is preferred. Knowledge of Italian food products is essential. Ability to use an electric slicer safely and efficiently. Strong work ethic, with a clean and professional appearance. Friendly, customer-focused attitude with excellent communication skills. If you have a passion for Italian cuisine and providing top-notch service, we'd love to hear from you! Apply today and join our team!
Job Summary: As a Sales Specialist, you will play a key role in building strong customer relationships and achieving sales targets across the UK. You’ll be responsible for presenting our product range, handling inquiries, and working closely with the wider sales and marketing team to expand our reach in both retail and online markets. ** Key Responsibilities:** - Promote and sell our luggage products to individual customers and business clients - Identify customer needs and recommend suitable products - Build and maintain relationships with retail partners and distributors - Meet and exceed monthly and quarterly sales targets - Provide post-sale support and ensure customer satisfaction - Conduct product demonstrations and attend trade events as required - Maintain accurate records of leads, sales, and customer interactions - Collaborate with the marketing team to support promotional campaigns ** Requirements:** - Proven experience in sales, preferably in retail, fashion, travel goods, or lifestyle products - Excellent communication and interpersonal skills - Strong understanding of customer service and consultative selling - Ability to work independently and manage time effectively - Goal-oriented mindset with a track record of meeting or exceeding targets - Flexibility to travel within the UK if required (for trade shows, partner visits) ** Desirable:** - Experience in luggage, travel gear, or fashion retail - Familiarity with CRM tools and e-commerce sales platforms - Multilingual (a plus, but not essential)
at Snappy Snaps, we are experts when it comes to photo printing. From prints of special memories, to passport and ID photos, we offer a range of printing services to suit your every need. Whether you’re in the market for personalised photo gifts for family and friends or you’re looking for a personalised canvas to decorate your home, we've got everything you need to experiment, get creative, and bring your photos to life. Job description We are looking for people with personality and a flair for excellent customer service. This role requires multitasking, working in a team as well as independently. Excellent communication is essential as this is a customer facing role. This is a full time role, which includes working weekends. Adobe Photoshop knowledge is essential. Job Type: Full-time Salary: £12.30-£13.50 per hour - 9 hour shift Experience: - Photography: 1 year (required) Work authorisation: - United Kingdom (required)
We require hairstylist who has experience in health and beauty industry. They must have specialist training and knowledge, as well as having good customer relation service with strong personalities and communication skills. Job requirement:a consultation and inspection of the hair's condition, including what the customer wants from their appointmentwashing the customer's hair and towel or blow-drying itperming or curling the customer's hair using specialist equipment often powered by high temperaturescolouring hair with bleaches, dyes and hennafitting artificial hair extensions, hair plugs and weaves naturally into the hairchemically straightening or relaxing customers' hairstyling wigs for customers They must be able to carrying out the following hair styles:Hair ExtensionWigsBraidingWeavesPlaitsHair Treatment Hair Retouching Track Extension KnotlessBox BraidsGhana BraidsHair Revamping Crochet Twist & locsHair Curling Additional skills:meet and greet clients to make them feel welcome in the salonorganise appointments and ensure start times run punctuallylearn what it is the client wants from the initial consultationoffer advice about potential styles that would suit the client and suggest ways to maintain the style when at homeadvise clients about scalp irritation and hair damage caused by certain treatmentshandle payments and keep accurate, secure financial records.
Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.
Are you a dynamic, results-driven marketing professional ready to take the wheel of a growing automotive brand? We are a well-established and trusted car repair, servicing, and MOT centre, known for delivering high-quality workmanship and excellent customer care. As we expand, we are looking for a talented Marketing Executive to lead and manage all marketing efforts both online and offline. About the Role As our Marketing Executive, you will be responsible for planning, developing, and executing integrated marketing strategies to promote our services, increase brand awareness, and drive customer engagement. This is an exciting opportunity to join a forward-thinking business where your ideas and creativity will be highly valued. Key Responsibilities Digital Marketing a) Manage social media channels (Facebook, Instagram, TikTok, etc.) with regular content, campaigns, and paid advertising b) Maintain and update the company website and Google Business Profile c) Implement SEO and email marketing strategies d) Monitor online reviews and customer engagement e) Create digital campaigns around seasonal services and special promotions. Traditional Marketing: f) Design and distribute print materials such as flyers, posters, and in-garage promotional signage g) Organise local advertising (newspapers, radio, community newsletters) h) Build partnerships with local businesses and community groups to increase referrals i) Coordinate marketing support for customer loyalty and referral schemes Reporting and Strategy j) Track performance of marketing activities using key metrics k) Prepare monthly reports and insights for management l) Monitor industry trends and competitor activities to identify new opportunities Ideal Candidate a) Degree in Marketing, Business, or a related field (or equivalent experience) b) Proven experience in a marketing role, preferably in the automotive or service industry c) Excellent communication, planning, and creative skills d) Proficiency in digital tools (Canva, Mailchimp, Google Analytics, etc.) e) Strong understanding of both digital and traditional marketing channels f) Self-motivated, highly organised, and able to work independently What We Offer: a) supportive and collaborative working environment b) Competitive salary and potential for performance-based bonuses c) Opportunity to shape and lead the marketing direction of a growing business d) Career growth and professional development support