JOB TODAY logo

Trabajos customer experience specialist en LondonCrear alertas

¿Eres empresa? Contrata customer experience specialist candidatos en London

  • Nurse Case Manager
    Nurse Case Manager
    hace 2 días
    £30000–£34000 anual
    Jornada completa
    London

    JOB TITLE Nurse Case Manager GENERAL SUMMARY As part of the case Management Team (CMT) as Nurse Case Manager (NCM) you will be responsible to support complex medical and surgical needs, offering the highest level of customer service and at the same time using your clinical nursing experience. You will talk to individuals, and their families over the phone and help them through their treatment plans, liaising with GPs, specialist consultants, hospitals, and other healthcare providers on a regular basis. As NCM you will work alongside a Case Management Assistant (CMA) in a collaborative manner to produce high quality outcomes. KEY RESPONSIBILITIES The diversity of the role includes but is not limited to: · Carrying out assessments on individuals to determine appropriate access to the correct care, treatment, and signposting in line with their healthcare needs. · Signposting to and explaining medical advice on current/ongoing conditions and treatment plans, referencing NICE and BMJ guidelines, and when necessary, liaising with our Medical Advisory Board. · Case/Claims Management from initial consultation to discharge, assessing each case considering medical, psychosocial, and emotional needs, available treatment facilities including recognised NHS centres of excellence, developing care plans, analysing costs and expected outcomes. · Compiling clinic letter style reports demonstrating key findings, recommendations, action plans and outcomes · Recording of all information and required note taking following all correspondence with patients and healthcare providers. · Manage a caseload, provide clinical surveillance over a broad specialty of cases, and provide ongoing case management by developing health plans accordingly to reflect different stages of a case. · Outcome reporting includes cost-benefit analysis, health status, and return to work status. · Gather individual patient feedback and format case studies to drive continuous improvement of service practices. PERSON SPECIFICATION · Passionate and enthusiastic currently UK Registered General Nurse with experience of working in a clinical setting. · Experienced and efficient with the use of all Microsoft Office applications. · Proven experience as an excellent communicator, including verbal and written communication and typing skills. · An understanding of the importance of equality, diversity and inclusion in the workplace, and a firm commitment to working in an inclusive manner · Works well in a collaborative environment with multiple teams, both clinical and non-clinical. · Excellent attention to detail, organisation, and prioritisation skills required to manage a wide range of cases. This fulltime role is a six-month temporary contract with a view to becoming permanent. This is a remote working position. Job Type: Full-time Pay: £30,000.00-£34,000.00 per year Experience: • Nursing: 3 years (required) Licence/Certification: • NMC (required) Work Location: Remote Application deadline: 20/12/2025

    Inscripción fácil
  • Supervisor
    Supervisor
    hace 5 días
    £13.1 por hora
    Jornada completa
    Shoreditch, Hackney

    14 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As a Restaurant Supervisor you’ll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. Your responsibilities will also include; • Health & Safety., • Shift running., • Stock management., • Team training., • Food quality., • Customer feedback., • ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong., • Over 200 people said the thing they love most about working at Pilgrims is their team., • Over 100 people said their favourite pizza perk was the amount of free pizza they get., • And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? • £13.10 per hour + tronc, • 35hrs per week over 5 days, • Serious career development - We are opening 4 pizzerias next year., • On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... • 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work., • Team trips to Naples (management positions) & beyond to meet suppliers & try new pizzerias, • A tasty bonus every time you refer a friend to join., • Free food & espresso every day - whole menu available & also deals with other restaurants, • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Ciao!

    ¡Incorporación inmediata!
    Inscripción fácil
  • Paint Sprayer
    Paint Sprayer
    hace 9 días
    £50000–£70000 anual
    Jornada completa
    London

    Job post summary Bath Resurfacing, Re-enamelling, car sprayer & Hard Surface Repair Specialist Date posted: 11 November 2025 Pay: From £50,000.00 per year Job Description: Location: London and surrounding areas. Job Type: Full-time Salary: £50,000 and over per year (Paid per job based on performance and workload) Potential for higher earnings with increased productivity About Us: We are a family-run business with over 20 years of experience in the resurfacing and restoration industry. We specialize in bathtub, sink, shower tray resurfacing, and repairs, and serve a wide range of private properties across the UK, including London, Essex, and other locations. Job Description: We are looking for experienced Paint Sprayer/Bath Resurfacers to join our growing team. As a Paint Sprayer/Bath Resurfacer, your primary responsibility will be using a spray gun to re-enamel and respray bathtubs, sinks, shower trays, and other hard surfaces. You will work on various private properties in and around London, applying your skills in spraying, masking, and performing cosmetic repairs. Key Responsibilities: Respraying bathtubs, sinks, shower trays, and other bathroom fixtures using an HVLP sprayer. Cosmetic repairs, hard surface repairs, glass and marble restoration, and wood and UPVC surface repairs. Completing jobs efficiently and to a high standard, while maintaining a clean and organized work environment. Traveling to customer locations across London and surrounding areas, including Essex, Surrey, and other cities. Requirements: Please note: We can’t train you how to use spray gun. if you don’t know how to use HVLP spray gun, please do not apply for this position. Driving Licence and own a car (required for travel to customers' properties). Experience with spray gun and HVLP spraying systems is required. Experience in car spraying, bath resurfacing, hard surface repairs, or restoration is an advantage but not essential. Must be familiar with basic handiwork and using tools well. Based in North/East London or surrounding areas. Training provided to enhance your skills in bath resurfacing and related repairs. Please note: We can’t train you how to use spray gun. if you don’t know how to use HVLP spray gun, please do not apply for this position. Paid per job – the more work you complete, the higher your earnings. Opportunity for long-term employment and career growth within a reputable, established company. Work Monday to Friday, with the option to work weekends if desired. Experience: Minimum of 1 year experience in paint spraying, or a related field (preferred). Experience in hard surface repairs is a plus. If you're a motivated, skilled individual who enjoys working independently and delivering high-quality results, we’d love to hear from you! Job Type: Full-time Additional pay: Tips Benefits: Flexitime Free parking On-site parking Schedule: Monday to Friday Weekend availability

    Sin experiencia
    Inscripción fácil
  • Receptionist
    Receptionist
    hace 15 días
    £35000 anual
    Jornada completa
    London

    Are you an expert in exquisite customer service with a passion for creating truly personalised experiences? Do you have extensive experience in a five-star environment like luxury hotels or exclusive private members' clubs? Then this is the incredibly exciting opportunity you've been waiting for! We are a dynamic, brand-new customer service specialist - a team of experts dedicated to delivering unparalleled five-star service to elite corporate clients. We are hiring a Receptionist to be one of the very first faces of a stunning new building in the heart of Soho. The Exclusive Opportunity This is more than a job; it's a chance to be a pioneer. Due to the highly sensitive nature of this launch, we can't reveal our company or client name just yet. What we can tell you is that you will be one of the founding members of our operational team, playing a crucial role in shaping our future strategy and vision from the ground up. You will be the heart of a vibrant, brand-new corporate building, responsible for setting the standard for a truly boutique, personalised service experience - a level of care unmatched anywhere else. Your Mission: Creating Unforgettable Days Your purpose is to ensure every person who walks through the door feels valued, anticipated, and completely taken care of. Key responsibilities include: Who We Need We are seeking a candidate with a bubbly personality and the proven ability to deliver service that goes above and beyond. Essential Requirements (Must-Haves): What We’ll Give You • £35, 000 salary + client discretionary bonus, • 25 days holiday, • Health Cash Back Plan and Wellbeing Platform to be launched in 2026, • Unique learning and development opportunities to match your personal ambitions If you are ready to apply your five-star expertise, thrive in a brand-new, luxury setting, and help us define the future of corporate reception services, we want to hear from you! Apply now and unlock the secret to five-star corporate service in Soho!

    Inscripción fácil
  • Sales accounts and business development managers
    Sales accounts and business development managers
    hace 17 días
    £52000–£57000 anual
    Jornada completa
    London

    Company Overview: EPI Consultant Limited is a dynamic professional services firm located in London’s thriving business district at 30 Churchill Place. We provide innovative, customised consulting solutions that help clients navigate complex business challenges, protect their intellectual property, and achieve strategic objectives. Our services span legal, patent and copyright support, regulatory advisory, and specialist business consultancy designed to drive efficiency, growth, and long-term success. Guided by our mission to deliver continuous value and our vision to become a trusted strategic partner, we work closely with clients to provide insight-driven solutions that empower them to transform and grow their businesses. As we continue to expand, we are seeking ambitious, commercially minded Sales Accounts and Business Development Managers to join our team and contribute to our next phase of growth. Key Responsibilities: Manage a diverse portfolio of client accounts by proactively addressing any issues, delivering tailored professional solutions that meet each client’s unique needs, ensuring high satisfaction, fostering loyalty, and driving long-term business growth and engagement. Identify and target potential clients across legal, intellectual property, professional, and business support sectors, develop and execute strategic outreach plans, present compelling proposals, negotiate agreements, and generate consistent and sustainable revenue growth. Build deep understanding of client objectives and evolving business needs, provide consultative advice and customised solutions, maintain strong communication, and nurture long-term partnerships to secure repeat business and foster lasting strategic relationships. Collaborate closely with internal teams including operations, legal, technical, marketing, and business support to coordinate project execution, ensure timely and reliable delivery, maintain brand consistency, and optimise the overall client experience across all touchpoints. Conduct ongoing market research to monitor industry trends and competitive activities, analyse sales and business development data, identify gaps and new opportunities, and provide actionable, data-driven insights that inform and support senior management decision-making. We Offer: A competitive annual salary of £52,000–£57,000, reflecting the seniority and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the Canary Wharf, offering exposure to a diverse and multicultural community. The chance to join a dedicated team committed to excellence, innovation, and customer satisfaction.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Class 1 Vehicle Recovery Driver
    Class 1 Vehicle Recovery Driver
    hace 22 días
    £45000–£50000 anual
    Jornada completa
    South Mimms

    Class 1 Vehicle Recovery Driver 12 Tonne Slide Bed EMPLOYER STATEMENT We are continuously driving our business forward, acquiring new contracts, maintain customer service levels and fostering a challenging working environment. Now? We need you to help us do the same! Having been operating for almost 60 years, we are experts in our craft, specialise in breakdown recovery and mechanical engineering, transport both commercial and non-commercial vehicles, conduct roadside repairs, and much more. With our customer base expanding quicker than ever before, we are looking for the right drivers to join our team. We prioritise the service of our customers and the satisfaction of our employees. We graciously reward our employees via a commission based earning system, the more you work the more you can earn! You will receive a basic salary with bonus entitlement, and have the opportunity to enrol in a highly secure pension scheme. There are opportunities to get involved in industry-nationwide activities such as Trucking Hell or Truck Festivals. If you have the drive (no pun intended!), commitment, flexibility and ethic, whilst also believing you have what it takes to make a difference at Lantern, we would love to hear from you. We look forward to reviewing your application. Recruitment Team JOB DESCRIPTION About us Lantern Recovery Specialists PLC is a proudly owned family business providing light on the lonely road to suit all breakdown, vehicle and plant movement, roadside assistance and Heavy Commercial needs. Our sister company, Worldwide Recovery Systems LTD build our vehicles belonging to our rapidly increasing fleet of over 150 vehicles. As our business continues to grow, we are looking for a HGV 1 Transporter Driver to join our team! We are specialists (no pun intended, again) in vehicle recovery and roadside assistance; challenging, rewarding, and fostering a solution driven organisational culture where our goal is to provide excellent and efficient customer service for all in distress of a vehicle breakdown. In our business, you will experience: · Long and short runs; · Company perks, including bonuses and on-the-job-training; · Lively atmosphere; · Opportunities to deliver to film studios or drive at parades; · Networking Opportunities; · And so much more! The ideal candidate shall possess an inquisitive mind-set with a strong work ethic, tending to customers in a timely and effective manner. You should have excellent customer service skills and key knowledge of the motor and recovery industry. The candidate shall also be responsible for completing all necessary paperwork, keeping the vehicle clean, and reporting any mechanical issues to management as soon as possible. Shifts are at a length of 12 hours, and the shift pattern is six days on (this is a shift week), three days off. Timings are 06:00am – 18:00pm and 10:00am – 22:00pm (one shift week each). The Company expects successful candidates to have the willingness to travel to various parts of the UK, appropriate and relative to the scope of the role. Responsibilities: · Ensure time keeping is maintained to an exceptional level; the customer is the priority! · Attend work with an ambitious mind-set to work to the needs of the business when necessary as well as providing an excellent service to our customers. · Ensure all casualty vehicles are recovered with exceptional due care and attention. · Maintain and aspire to improve upon knowledge of different circumstances surrounding casualty vehicles. Example: Is the vehicle an automatic? Is it stuck in park? Does it require skates? · Ensure all equipment required to perform duties is immaculately maintained and taken care of. · Accurately keep record of necessary paperwork. Pay and Schedule: · Basic Salary: £39,000.00 per annum · Commission Earnings: 5% on commissionable (90%) revenue generated with Company Vehicle (approximately £8,500.00+ per annum) · £100.00 bonus payable per pay cycle, subject to meeting the correct criteria. · Six-on, three-off, 06:00am – 18:00pm and 10:00am – 22:00pm (one shift week each). If the position sounds like the right fit, we would love to hear from you! Lantern Recovery Specialists PLC Recruitment Team

    ¡Incorporación inmediata!
    Inscripción fácil
  • Business Development Manager
    Business Development Manager
    hace 25 días
    £55200–£57000 anual
    Jornada completa
    Borehamwood

    About Us Renuva Ltd is a London-based home renovation and construction company dedicated to transforming residential spaces through exceptional design, craftsmanship, and customer care. From kitchens and bathrooms to full home renovations, loft conversions, and extensions, we combine innovative design with technical excellence to deliver projects that go beyond renovation and redefine living. As a growing and ambitious company, we’re expanding our operations and client base across London and surrounding areas. We’re now seeking an experienced Business Development Manager to help shape our next phase of growth and strengthen our market presence within the home improvement and construction industry. About the Role We’re looking for a driven and strategic Business Development Manager who will take ownership of business growth initiatives, develop strong client relationships, and contribute to the company’s overall direction. The ideal candidate will have proven experience in business development and corporate management, ideally within the construction, property, or home renovation sectors, and a passion for delivering measurable results through smart strategy and client engagement. Key Responsibilities • Collaborate with senior management to define and expand the range of products and services offered., • Develop and execute effective business growth and sales strategies aligned with company goals., • Conduct market research, customer surveys, and competitor analysis to identify new opportunities., • Recruit, mentor, and train junior sales or marketing staff as needed., • Stay informed on industry trends, emerging technologies, and competitor activity., • Identify and pursue new business opportunities, partnerships, and B2B collaborations., • Prepare and present business proposals, sales forecasts, and marketing campaign plans., • Manage client relationships to ensure exceptional customer satisfaction and repeat business., • Participate in marketing, networking, and promotional events to represent Renuva., • Provide leadership and mentoring to junior staff or marketing assistants as required., • Work closely with management to enhance business processes across departments. Desirable Cross-Functional Experience Candidates with additional knowledge or qualifications in the following areas will have a strong advantage: Requirements • Proven track record as a Business Development Manager, Corporate Management, or Senior Sales/Marketing role., • Experience within construction, renovation, property, or related sectors preferred., • Excellent communication, negotiation, and relationship management skills., • Strong analytical and problem-solving ability., • Strategic thinker with a data-driven and results-focused mindset., • Capable of working independently and collaboratively., • Familiar with CRM software and business reporting tools., • Bachelor’s degree in Business, Marketing, or related discipline., • Must have the right to work in the UK. Benefits • Competitive annual salary (£55,200)., • Performance-based incentives and growth opportunities., • Collaborative, supportive working culture., • Opportunity to shape the future of a growing London-based brand., • Modern office in Borehamwood (North London), with hybrid flexibility for the right candidate. Why Join Renuva At Renuva, we believe that great spaces start with great people. Joining us means becoming part of a company that values innovation, transparency, and craftsmanship. You’ll work in an environment where your ideas are heard, your work is valued, and your professional growth is encouraged. This is an exciting opportunity to play a key role in our journey as we continue to expand and make a name as one of London’s trusted home renovation specialists. How to Apply If you’re a motivated, strategic, and results-oriented professional ready to take the next step in your career, we’d love to hear from you. Please apply with your CV and a short cover letter explaining how your skills can contribute to Renuva’s growth.

    Inscripción fácil
  • Cleaning Operative
    Cleaning Operative
    hace 27 días
    £12–£18 por hora
    Jornada completa
    London

    Locations: London & surrounding areas Job Type: Contract Salary: £12–£18 per hour (depending on experience) + bonuses About Us Solar Clean is a fast-growing solar panel cleaning company helping homeowners and businesses get the most out of their renewable energy. Clean panels mean better performance — and we take pride in delivering top-quality service that keeps our clients’ systems running efficiently. The Role We’re looking for motivated and reliable Cleaning Technicians to join our team. You’ll be responsible for cleaning residential and commercial solar panels using specialist equipment and safe working practices. Key Responsibilities: • Clean and maintain solar panels to a high standard, • Use water-fed pole systems and eco-friendly cleaning solutions, • Ensure all health and safety guidelines are followed, • Report completed jobs and any issues on site, • Provide excellent customer service and represent the company professionally Requirements: • Full UK driving licence, • Previous cleaning or maintenance experience, • Comfortable working at heights (training provided), • Reliable, punctual, and detail-oriented, • Physically fit and able to work outdoors in all weather conditions What We Offer: • Full training and PPE provided, • Competitive pay + performance bonuses, • Flexible working hours, • Opportunities for career progression, • Supportive, friendly team environment Join us in keeping solar energy clean, efficient, and sustainable! 🌞

    ¡Incorporación inmediata!
    Inscripción fácil
  • HGV Driver
    HGV Driver
    hace 1 mes
    £42000–£47000 anual
    Jornada completa
    London

    About Us We are a leading Waste Management company based in South-East London, providing reliable and efficient waste collection services for commercial clients across London and the South-East. The Role We’re looking for experienced HGV Drivers to join our dedicated Transport Team. Ideal candidates will be familiar with commercial waste operations, especially across London and the surrounding areas, however, full training will be given on any specialist vehicles. HGV Driver Key Responsibilities • Conduct routine checks and maintenance to ensure vehicle safety and cleanliness, • Comply with road safety regulations and transport legislation, • Accurately complete delivery paperwork and report any incidents or defects promptly, • Deliver high levels of customer service and work collaboratively with your team What We’re Looking For • A valid HGV Category C licence (with no more than 6 points and no disqualifications in the last 10 years), • Current Driver CPC card, • Willingness to complete additional training as required, • Strong communication and teamwork skills, • A proactive attitude and commitment to safety and service excellence What We Offer • Competitive salary of up to £45,000 (negotiable depending on experience), • Overtime opportunities and performance-based bonuses, • Stable, full-time employment with a reputable local employer Apply Now If you’re a qualified driver ready to take the wheel of your next career move, send us your CV and a brief cover letter outlining your relevant experience. We’re excited to hear from you!

    ¡Incorporación inmediata!
    Inscripción fácil
  • Sales Specialist
    Sales Specialist
    hace 2 meses
    £12–£50 por hora
    Jornada completa
    London

    We’re Hiring! Join Our Team at LUV LUX LONDON LTD Situated in the heart of London, LUV LUX LONDON LTD is a rapidly growing pre-loved luxury boutique, curating authentic designer handbags for discerning collectors. From Hermès, Chanel, Dior, Louis Vuitton, Celine, and beyond. 🌟 Role: Sales & Customer Service Specialist We are looking for a passionate, energetic, and client-focused Sales & Customer Service Specialist with a true love for luxury handbags to join our London team. Each quarter, our team explores the latest trends, curates unique collections, and showcases our products both online and in-store. In our boutique, we deliver one-on-one, tailored experiences, guiding clients through our curated selection and assisting them in finding the perfect piece they’ll love. If you thrive in a dynamic, client-facing environment, enjoy engaging with people, and want to grow with an ambitious startup, this role is perfect for you. ✅ Qualifications Qualifications Fluent English speaker Honest, trustworthy, enthusiastic, and outgoing Strong passion for luxury goods and the luxury industry Excellent communication and interpersonal skills; enjoys engaging with people Patient, attentive, and caring; able to provide exceptional customer service Motivated by performance-based pay, comfortable with a high-earning, results-driven structure Good sense of aesthetics Familiar with social media platforms and able to assist in creating and publishing social media content 💼 What We Offer A relaxed and enjoyable work environment with friendly colleagues Convenient central London location (Oxford Circus, Bond Street, Great Portland Street nearby) High performance-based salary structure Training to enhance interpersonal and sales skills Employee discounts on luxury handbags Business trip opportunities to Singapore & USA The chance to witness the growth of a startup, become a founding team member, and share in company success 🌍 About Us We are a fast-growing company with offices in New York and Singapore, offering exciting opportunities and broad prospects. We’re building a team of enthusiastic, energetic, and passionate young professionals who share our vision: 👉 To make LUV LUX LONDON LTD a globally recognized leader in the pre-owned luxury goods market. 🕒 Working Hours & Compensation Part-Time / Full-Time (Flexible) Working hours: Monday to Friday, 8:00 AM – 5:00 PM On-site role: Candidates must work from our London office Employment type: Full-Time or Part-Time (minimum 16 hours per week, up to 40 hours per week) Pay: £12.21 per hour during a 3-month probation period After probation: transition to a base salary + commission structure with high earning potential

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil