Customer experience specialist jobs in LondonCreate job alerts

Inside Sales Account Representative London (onsite 5 days a week) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we’re determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products – client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. Join us to do the best work of your career and make a profound social impact as a Account Representative on our Inside Sales Team in London. What you’ll achieve As an Inside Sales Account Specialist, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: * Gain new accounts and seek opportunities in your account territory * Manage small- to medium-sized accounts * Stay informed of industry trends to help resolve specific market challenges * Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements * Passion for Technology and desire to build a career in Tech Sales * Ability to articulate the value proposition of our product/service offerings * Potential to use multiple sales tools simultaneously to complete sales transactions * Ability to establish relationships with customers and partners Desirable Requirements * 1-2 years relevant business to business sales experience Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 17 Nov 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy ___. Job ID:R276393

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Fresh Produce Specialist - UK's Largest Food Wholesaler Location: South East of England (inside the M25) Salary: Up to £40,000 per annum + Attractive Bonus Scheme + Company Car (for both Business and Personal Use) Join the Leading Force in Food Wholesaling! Are you passionate about fresh produce and possess an in-depth knowledge of fruits and vegetables in the UK market? Do you have a flair for sales and a drive to exceed targets? If so, we have an exciting opportunity for you! About Us: We are the UK's premier food wholesaler, part of a global network supplying a vast array of food products to various sectors including pubs, hotels, restaurants, schools, and care homes. Our mission is to deliver outstanding quality and service to our clients, and we are looking for a Fresh Product Specialist to join our dynamic sales team. The Role: As a Fresh Produce Specialist, you will play a pivotal role in bolstering our fruit and vegetable sales across the South East of England (predominantly inside the m25). Your expertise in this sector will be invaluable in assisting our sales teams to both attract new customers and enhance our services to existing clients. What you'll be doing: • Work alongside sales teams to drive fruit and vegetable sales., • Engage with new and existing clients to understand their needs and offer tailored solutions., • Utilize your extensive knowledge of the UK fruit and vegetable market to advise and guide customers., • Meet and exceed sales targets, contributing to the growth of our business., • Employ your experience with CRM systems to manage customer interactions effectively., • Proven experience in fruit and vegetable sales would be preferred., • Strong knowledge of the UK fruit and vegetable market would be an advantage., • Experience working with CRM systems., • Exceptional communication skills and the ability to work collaboratively., • A proactive approach to sales and customer relations This is your chance to contribute to the success of a market leader in the food wholesaling industry. If you are a motivated individual with the skills we need, we would love to hear from you.

Salary: £34,320.00 + Excellent Benefits Driver LGV (C1) - Dartford Kent - C.P. Hart So, who are we? We are C.P. Hart part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave 24 days (increasing with length of service), a generous pension scheme (matched up to 9%), enhanced maternity & paternity cover, potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a LGV Driver (C1) based in Dartford Kent you’ll be responsible for: * Driving a 7.5T vehicle * Carrying out up to 10 deliveries a day to our customers around London area * Ensuring all aspects of Health and Safety are adhered to, carrying out a daily check on the vehicle, equipment and load for which you have responsibility and reporting any defects * Providing excellent customer service at all times This role is a full time, permanent position working 40 hours a week Monday to Friday 06:30AM-15:30PM. No weekend work required. And here’s what we’d like you to have: * Full UK Driving License and HGV Licence (Category C license) * Driver Qualification Card (CPC) * Digital Tachograph Card * Prior multi-drop experience driving a 7.5T Lorry * A track record of good customer service We look forward to receiving your application!

Salary: £34,320.00 + Excellent Benefits Driver LGV (C1) - Dartford Kent - C.P. Hart So, who are we? We are C.P. Hart part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave 24 days (increasing with length of service), a generous pension scheme (matched up to 9%), enhanced maternity & paternity cover, potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a LGV Driver (C1) based in Dartford Kent you’ll be responsible for: * Driving a 7.5T vehicle * Carrying out up to 10 deliveries a day to our customers around London area * Ensuring all aspects of Health and Safety are adhered to, carrying out a daily check on the vehicle, equipment and load for which you have responsibility and reporting any defects * Providing excellent customer service at all times This role is a full time, permanent position working 40 hours a week Monday to Friday 06:30AM-15:30PM. No weekend work required. And here’s what we’d like you to have: * Full UK Driving License and HGV Licence (Category C license) * Driver Qualification Card (CPC) * Digital Tachograph Card * Prior multi-drop experience driving a 7.5T Lorry * A track record of good customer service We look forward to receiving your application!

40,000 per annum | 30 days holiday (pro rata) | 10% in-store discount | Company Car Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you. This is it. Your chance to experience life at Lidl and all it has to offer. With experience spanning across our stores, warehouses & regional offices, youll build your leadership skills and develop your knowledge to become a retail manager. This programme is rotational, taking you on a 23-month learning journey that gives you the best possible exposure to our core business areas, along with a range of opportunities to build your experience, resilience, and business acumen. What you'll do\n Year 1: Youll spend time in each of our core business areas: • Sales (store-based, 16 weeks): Youll gain experience in key store roles, starting as a Customer Assistant and working your way up to store management., • HR (regional office-based, 4 weeks): Youll discover how our HR teams facilitate the recruitment, onboarding, training, and development of our regional departments., • Logistics (warehouse-based, 16 weeks): Youll learn the fundamentals of logistics and warehousing by rotating around our 3 core warehouse areas before joining the warehouse management team., • Supply Chain (regional office-based, 16 weeks): Youll discover how to order products, manage quality and freshness, and deal with suppliers in our complex supply chain. Year 2: Youll choose the specialist route you want to take in store, warehouse, or supply chain management. Youll then spend the next year honing your expertise and crafting your management experience to get the most out of your programme, putting you in the best position to take your career to the next level. This programme is not for the faint hearted, but for the right characters, we offer a real opportunity to develop into a retail leader with the drive, confidence and skill set to succeed. What you'll need\n • Minimum 2:2 degree (in any discipline), awarded in 2024, 2025 or 2026, but must be graduated by September 2026, • A full UK driving licence by 1st February 2026, • To live, or be ready to relocate, within a commutable distance from your chosen Regional Distribution Centre, • To be legally entitled to work in the UK on a full-time basis, • Assertiveness and confidence in your communication skills, • The desire to learn, develop and succeed in a fast-moving, challenging environment, • If successful, be able to attend an assessment centre In January 2026What you'll receive\n, • 30 days holiday (pro rata), • 10% in-store discount, • Company Car, • Pension scheme, • Discounted Gym, • Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

40,000 per annum | 30 days holiday (pro rata) | 10% in-store discount | Company Car Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you. This is it. Your chance to experience life at Lidl and all it has to offer. With experience spanning across our stores, warehouses & regional offices, youll build your leadership skills and develop your knowledge to become a retail manager. This programme is rotational, taking you on a 23-month learning journey that gives you the best possible exposure to our core business areas, along with a range of opportunities to build your experience, resilience, and business acumen. What you'll do\n Year 1: Youll spend time in each of our core business areas: • Sales (store-based, 16 weeks): Youll gain experience in key store roles, starting as a Customer Assistant and working your way up to store management., • HR (regional office-based, 4 weeks): Youll discover how our HR teams facilitate the recruitment, onboarding, training, and development of our regional departments., • Logistics (warehouse-based, 16 weeks): Youll learn the fundamentals of logistics and warehousing by rotating around our 3 core warehouse areas before joining the warehouse management team., • Supply Chain (regional office-based, 16 weeks): Youll discover how to order products, manage quality and freshness, and deal with suppliers in our complex supply chain. Year 2: Youll choose the specialist route you want to take in store, warehouse, or supply chain management. Youll then spend the next year honing your expertise and crafting your management experience to get the most out of your programme, putting you in the best position to take your career to the next level. This programme is not for the faint hearted, but for the right characters, we offer a real opportunity to develop into a retail leader with the drive, confidence and skill set to succeed. What you'll need\n • Minimum 2:2 degree (in any discipline), awarded in 2024, 2025 or 2026, but must be graduated by September 2026, • A full UK driving licence by 1st February 2026, • To live, or be ready to relocate, within a commutable distance from your chosen Regional Distribution Centre, • To be legally entitled to work in the UK on a full-time basis, • Assertiveness and confidence in your communication skills, • The desire to learn, develop and succeed in a fast-moving, challenging environment, • If successful, be able to attend an assessment centre In January 2026What you'll receive\n, • 30 days holiday (pro rata), • 10% in-store discount, • Company Car, • Pension scheme, • Discounted Gym, • Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Clinical Application Specialist – Endoscopy Job Type :(6-Month Contract) Location: North & South London (Manchester, Liverpool, Leeds, Cambridge) Hybrid (50% onsite) Role Overview: Seeking a qualified Clinical Application Specialist to provide technical and end-user support for endoscopy medical device systems. The role involves onsite installation, configuration, operator training, and coordination with internal teams to ensure seamless implementation and customer satisfaction. Key Responsibilities: • Install, configure, and test medical devices, hardware, and network systems., • Conduct onsite operator training and support implementation projects., • Analyze verification study data and prepare statistical reports., • Manage documentation, issue escalation, and resolution., • 2–3 years’ experience with IT systems; understanding of hospital IT preferred., • Knowledge of software and cloud infrastructure., • Strong communication and organizational skills; proficiency in MS Office, CRM tools, and service-based software., • Self-motivated with ability to work independently or collaboratively., • Willingness to travel regionally/nationally (approx. 50%)., • Valid driver’s license and personal vehicle required.

Are you passionate about AI governance, compliance, and certification? Our client offers a great opportunity to step into a global leadership role where you’ll shape how a global IT consultancy delivers trusted, ethical AI solutions. Role responsibilities As an AI Assurance Specialist, you’ll take ownership of: • Leading and maintaining ISO/IEC 42001 certification for AI management systems., • Translating AI risks (bias, transparency, accountability, explainability) into practical compliance controls., • Acting as a primary point of contact for AI audits, RFPs/RFIs, and customer assurance queries., • Tracking and aligning with emerging AI regulations (EU AI Act, NIST AI RMF, OECD principles, and beyond)., • Driving continuous improvement across AI governance, data management, and assurance processes. What you'll bring • Ideally experience delivering ISO certifications (ISO/IEC 42001, ISO 27001, or similar)., • Strong knowledge of AI compliance/ governance, model lifecycle assurance, and risk management frameworks., • Familiarity with AI regulation and ethical AI considerations., • Excellent communication skills – able to influence senior stakeholders and simplify complex assurance topics., • A delivery-driven mindset with confidence working across technical and client facing teams. Salary is competitive + benefits and the ability to mostly work from home (only 1 day required in the London office)

IT & Audio-Visual Support Engineer (A/V Specialist) Work Type - Contract Location - Central London, UK Work Mode - Onsite Experience Level: Junior to Mid-level Job Overview We are looking for an energetic IT & Audio-Visual Support Engineer to provide hands-on support for daily IT operations and Audio/Visual (A/V) systems in our office environment. This role is ideal for someone with 1–3 years of IT support experience who enjoys working with meeting room technologies, conferencing tools, and end-user support. You’ll be responsible for ensuring smooth A/V experiences during meetings and events while also assisting with general IT support tasks. Key Responsibilities • Provide IT and A/V support to office users, including meeting room setup and live troubleshooting., • Set up and maintain video conferencing systems such as Microsoft Teams Rooms, Zoom Rooms, and Webex., • Support projectors, displays, microphones, cameras, and control systems in conference rooms., • Handle basic IT support tasks, including hardware/software troubleshooting, device setup, and network connectivity checks., • Assist VIP and leadership users during meetings to ensure a seamless experience., • Maintain an inventory of IT and A/V equipment, ensuring everything is updated and operational., • Log and escalate complex issues to senior engineers or vendors when required. Required Skills & Experience • 1–3 years of experience in IT Support, Desktop Support, or A/V Support roles., • Familiar with Windows 10/11, Microsoft 365, and Active Directory., • Practical experience or strong interest in Audio/Visual systems (Teams Rooms, Zoom Rooms, Poly, Logitech, etc.)., • Strong communication skills and a professional, customer-focused approach., • Ability to work calmly under pressure, especially during live meetings or events.

We’re looking for a HelpDesk Support Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: • Provide technical support for hardware and software issues., • Troubleshoot and resolve system functionality problems., • Perform remote software installations and assist with hardware setup., • Maintain accurate records of technical issues and resolutions., • Support Windows & Mac OS environments. Requirements: • 2-3 years of experience in IT helpdesk support or a similar role., • Strong problem-solving and customer service skills., • Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware deployment., • Familiarity with Multi-Factor Authentication (MFA) solutions is a plus. Details: Location: London, onsite (5 days/week). Contract: 12 months. Hourly rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career.

Cloud Consultant – Azure/M365 – £65,000 - London once a week • One of the best Microsoft Partners in the UK, • Amazing culture with ‘one team mentality’, • Unlimited training and development, • Have influence across business and lead from the front This role requires experience and understanding Microsoft Cloud products including broad range of M365 Solutions. You must be both commercial/technical and have the ability to build rapport with key customers and internally. • Azure, • M365, • Intune, • AVD Your Responsibilities • LLDs, • Project Implementation, • Microsoft365 specialist, • Working closely with the post-sales team to ensure smooth pre- to post-transition, • Commercially and technically strong, • Must be able your own with C level individuals whilst also being able to easily translate technical conversations to non-technical personnel, • Can demonstrate initiative, resourceful, highly self-motivated, and goal orientated, • Experience in a consultancy or customer-facing sales role, • An intelligent, analytical, and pragmatic approach to problem-solving Please hit the button to Apply and/email or call Jimmy Hearne at InfraView on 020 3950 1996 for further info. If this role is not for you, please Register with us, let us know your preferences, and will be in touch when the right role comes in.

Junior Implementation Specialist at Venn Apps Are you ready to shape the future of e-commerce? Join Venn Apps and help build the next generation of mobile shopping experiences! 🚀 Join a rapidly scaling e-commerce mobile app startup 📱 Help bring renowned brands like Represent Clothing, Motel Rocks, Never Fully Dressed, and TOTEME to life through cutting-edge technology 🌐 Work with international retailers across the UK, Europe, Australia, the Middle East, and the USA 🌟 Receive direct training from company co-founders and a team of industry insiders About Venn Apps At Venn Apps, we build incredible e-commerce mobile apps for Shopify merchants. Our platform brings brands to life, ensuring businesses provide the best shopping experiences to their mobile customers. With over three decades of collective experience, we've created B2C apps that have scaled to millions of users. The Role As a Junior Implementation Specialist, you'll play a crucial role in setting up and maintaining our clients' mobile apps. You'll be the bridge between clients and our powerful app creation tools, ensuring continuity between websites and mobile apps - a core differentiator of Venn Apps. What We’re Looking For: • Strong communication and customer service skills, • Technical aptitude and ability to learn quickly, • Problem-solving attitude with troubleshooting ability, • Quality focus with sharp attention to detail, • Organisational skills to handle multiple priorities, • 1-2 years of work experience in a cross-functional team, • Previous experience in a tech environment Key Responsibilities: • Learn the Venn Apps platform in-depth to provide excellent technical support, • Manage support requests end-to-end via Intercom, Slack, and email, • Collaborate with project teams to implement asset updates and changes, • Prepare new client applications for launch, • Perform QA testing and troubleshoot issues, • Utilise JSON and text editing tools to update projects Why Join Us? • Work with cutting-edge mobile app technology, • High levels of responsibility and ownership, • Collaborate cross-functionally with talented teams, • Learn and develop technical proficiency, • Opportunity to grow along with our rapidly scaling startup We are looking for someone passionate about providing an excellent client experience. Technical skills are important, but a client-focused growth mindset is crucial! 🏖️ Benefits • Competitive salary at going market rates £25,000-28,500 per annum dependant on experience, • 33 days paid holiday, • We are an early-stage startup so your work will have a huge impact, • Flexible working arrangements, • We provide all employees with the best tools they need to excel at their job, • Office in the heart of Mayfair, London, • Regular company socials and events (we even have a fully stocked fridge for our weekly all-hands meetings where we celebrate the weeks’ wins), • We are an equal-opportunity employer and value diversity, • Direct training from the co-founders of the business, • You will be joining a vibrant, fun, and rapidly growing team of passionate and talented individuals. Interview process • Initial Phone Screen -Case - Problem Solving / Task -Conversation with a member of the cross functional team • Interview with founders

Role: Executive Support Specialist Location: London, UK Inside IR35 Contract Complete Onsite JOB SUMMARY: • This vacancy is for an Executive support engineer based 5 days a week onsite at our client’s office on, • London. The role is mostly desktop break fix supporting the senior leadership team., • This role is client facing so strong stakeholder skills are needed, and it includes being a point of, • contact for the executive support team., • We are looking for someone who has previous experience supporting executives at an enterprise, • level., • Minimum of 3 years (desirable 6 years)’ technical experience in providing quality services to the end, • users which includes, • Possess strong communication skills in English both verbal and written., • Have a collaborative and approachable manner that diagnoses and resolves issues/problems in a timely manner showing tenacity and awareness of the service impact to the customer being supported., • Act as the primary interface to the customer, to lead and liaise with key contacts in other, • resolver groups to ensure appropriate action is taken to resolve issues., • Provide both onsite and remote support for AV and specialized applications like Reuters, ensuring minimal executive downtime., • Proactively resolve issues using tools such as ServiceNow, GenAI bots, and predictive diagnostics., • Be able to provide a white glove concierge service to all executive users., • Deliver tailored, empathetic support based on executive user needs., • Provide information on our customers’ products and services when asked., • Seasoned in supporting Microsoft and Apple operating systems in an enterprise environment, • Mobile device support (iOS/iPhone/iPad), • Experience in Mobile Device Management and Mobile Application Management. (iPhone and Android)

CRM Implementation Specialist - Hybrid in London A fast-growing consultancy specializing in digital work operating systems is looking for a London based CRM Implementation Specialist to join the team. You'll be the Technical Expert in helping clients streamline operations and maximize the value of their work management platforms—particularly within the monday.com ecosystem. This role is perfect for someone who is looking for an entry level position into the IT world, enjoys turning business needs into smart technical solutions and thrives in a client-facing environment. What You’ll Do: • Lead end-to-end implementations of monday.com for UK-based clients, • Plan and manage onboarding, configuration, custom automations, and integrations, • Deliver webinars, workshops, and 1:1 sessions to coach and train users, • Translate client requirements into tailored workflow solutions, including data migration, • Balance technical build with client advocacy, coordinating with relevant teams, • Provide post-launch support: troubleshoot issues, offer technical guidance, and suggest improvements What We’re Looking For: • 1–3 years in technical implementation, customer service/ success or technical support with B2B clients, • BA /B.SC in relevant field - must, • Experience building workflows, automations, and data imports, • Strong communication skills and ability to explain technical concepts to non-technical users, • Familiar with APIs, Excel, and low-code tools like Make.com or Zapier, • Based close to London, with flexibility for occasional on-site sessions What You’ll Get: • The opportunity to work on impactful, fast-paced projects with diverse clients, • A collaborative, remote-friendly team environment, • Exposure to cutting-edge work management tools and automation platforms, • A role that blends technical creativity with real-world problem solving Sound like a good fit? Apply now to help businesses build smarter, scalable systems that make work better.

Technical CRM Manager (Salesforce Marketing Cloud Specialist) Bristol or London (Hybrid) Permanent - £60,000-£80,000 dependant on experience plus excellent benefits package Are you a Salesforce Marketing Cloud specialist ready to drive next-level CRM innovation? We’re looking for an experienced Salesforce CRM Manager to join our growing team in Bristol or London. This is a fantastic opportunity to shape CRM strategy, lead automation excellence, and collaborate across Product, Engineering, Analytics, and Marketing to deliver impactful, data-driven customer experiences. The Role As the Technical CRM Manager, you’ll take ownership of developing and implementing CRM strategies and solutions with a strong focus on Salesforce Marketing Cloud (SFMC). You’ll be responsible for ensuring seamless system integration, robust data management, and innovative campaign automation that enhance engagement and retention across multiple channels. Working closely with an internal SFMC Engineer and wider teams, you’ll design and deliver scalable solutions that align with business goals and compliance standards. Salesforce Marketing Cloud (SFMC) Proficiency • Hands-on experience with Journey Builder, Automation Studio, Email Studio, and Mobile Studio., • Strong understanding of data architecture within SFMC (Subscriber Key, Send Relationships, Data Views)., • Build advanced personalization logic using AMPscript., • Write SQL queries for segmentation, automations, and analytics., • Experience with REST/SOAP APIs for data imports, exports, and trigger sends., • Design, maintain, and optimize data models within SFMC., • Understand ETL processes and data flows between systems., • Diagnose issues across journeys, automations, and trigger sends., • Experience with system integrations and architectural decisions (centralized vs. decentralized data models)., • Experience leading CRM migrations and system consolidations., • Ability to translate business requirements into technical solutions., • Collaborate effectively with cross-functional teams (Tech, Product, Data, Marketing)., • Structured and analytical mindset with strong problem-solving ability., • Excellent communicator capable of clearly documenting complex setups., • Self-driven and proactive, with a collaborative working style., • Familiarity with agile methodologies (Scrum, Kanban). Please apply today if the position is of interest with interview slots available asap.

Lead Cloud Engineer Hybrid Working – London – 2 days a week on site. Financial Services Lorien's leading banking client is looking for a Lead Cloud Engineer to lead their engineering teams on a long-term Infrastructure Modernisation Programme. You’ll work within empowered engineering teams to build secure, automated, and observable infrastructure platforms that support critical banking applications, data services, and customer journeys aligned to the business platform and broader Commercial & Institutional applications. Role Overview • Design and implement cloud infrastructure (compute, storage, networking, observability) using the business engineering standards and controls., • Build and maintain CI/CD pipelines using tools like Terraform Enterprise, GitLab and Python., • Embed security by design principles, ensuring compliance with regulatory and internal risk frameworks., • Lead engineering efforts in specialist domains such as container platforms, data services, or cloud networking., • Collaborate with architecture, cyber, and platform teams to deliver resilient and scalable solutions This role is based in London. This role will be Via Umbrella. Working in a Hybrid Model of 2 days a week on site. Essential Experience • Hands-on experience with cloud platforms, ideally with GCP but AWS and Azure experience is also very relevant., • Proven track record building CI/CD pipelines and infrastructure-as-code., • Experience developing and supporting production-grade applications in languages such as Java, Python or C#., • Technical leadership in a specialist domain (e.g., containers, data platforms, cloud networking)., • Experience working in regulated environments with a focus on security and compliance. Desirable Experience • Solid understanding of cloud infrastructure fundamentals: Compute Engine, Cloud Networking, • Experience with container orchestration, Kubernetes, Istio and GKE in particular., • Knowledge of cloud-native storage: GCS, S3 and filer solutions., • Exposure to data services: Cloud SQL, managed databases, MongoDB., • Messaging systems: Kafka, RabbitMQ and EMS; API gateways like Apigee., • Observability tools: Prometheus, Grafana, Cloud Monitoring., • IAM and secrets management: dynamic secrets, Vault., • Test-driven development and automated testing frameworks., • Several years of real-world cloud engineering experience. Personal Attributes • Curious and growth-oriented, always seeking to learn and improve., • Proactive and collaborative, works effectively across remote and hybrid teams., • Outcome-focused, leads technical decisions and mentors’ others., • Compassionate, supports team delivery and helps others grow. IND_PC3

Genesys IVR Specialist London | Hybrid £70,000 - £90,000 per annum Is this the Genesys IVR Specialist role for you? Crone Corkill are assisting a technology consultancy as the look to hire an IVR (Interactive Voice Response) Specialist on a permanent basis. This could also be considered as a Lead or Architect position, so please apply if you feel suitable. They’re ideally looking for someone with Genesys Cloud expertise, as well as conversational AI solutioning experience. Based on feedback, they’d ideally like to see candidates with a strong focus on application level experience rather than just implementation, so if you have experience with Genesys in contact centre or customer service environments, this could be the role for you! This is a pivotal hire as they look to modernise customer interactions, migrating from legacy IVR to intelligent, natural language-driven experiences. An understanding of enterprise system design and AI/Machine Learning enabled voice applications is also ideal. What will you do as a Genesys IVR Specialist? • Collaborate with other Architects to define E2E architecture for conversational AI voice solutions. This includes intent capture, caller ID, natural language processing, text to speech and orchestration layers, • Architectural decision making on Cloud native, Microservices and API first frameworks, • Own application level architectural design for conversational voice experiences, • Define architectural blueprints, • Design voice based enterprise applications What skills do you need as a Genesys IVR Specialist? • Expertise with CCaaS/IVR (Genesys), • Conversational AI/NLP technologies, • Experience with Cloud platforms (ideally AWS), • Proficiency in microservices, APIs and event driven design, • Familiarity with speech recognition, text to speech, dialog orchestration and AI/ML pipelines What’s in it for you? In return, you’ll work as a pivotal figure within this client’s next generation IVR application – Taking full end to end ownership of the application within an enterprise environment.

Data Analyst / Data Scientist - Microsoft Fabric, Databricks, Power BI Up to £600 per day (Inside IR35 - Umbrella) London / Hybrid (Must be UK Based, 1-2 days per week onsite may be required) 3-6 Months I am currently working with a leading consultancy who are looking for a Data Analyst / Data Scientist with strong Microsoft Fabric, Databricks and Power BI skills, and previous experience of working on Finance Programmes to work closely with a high profile end customer. Key Requirements: • Proven experience as Data Analyst / Data Scientist within a large Enterprise Scale organisation, • Demonstrable experience using Microsoft Fabric, Databricks and Power BI amongst other Microsoft technologies, • Previous experience of working on Finance related Programmes, with a focus on cost reduction, • Working knowledge of AI related Projects / Programmes of work, • Excellent communication skills with both technical and non-technical audiences, • Flexible approach towards hybrid working when required Nice to have: • Proficiency in Data Science tooling such as R, • Previous experience in the Transport / Engineering / Construction / Energy sectors, • Immediate availability If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Machine Learning Specialist – Computer Vision (High-Stakes Applications: Aviation, Mobility, Robotics, Edge Devices) A pioneering AI safety company is on a mission to make artificial intelligence reliable, transparent, and safe for everyone to use. To help achieve this, the team is seeking Machine Learning Specialists with deep expertise in computer vision — particularly in object detection and tracking within high-stakes environments. In this role, you’ll work at the intersection of applied research, customer collaboration, and product innovation. You’ll support R&D and product teams across industries such as aviation, mobility, robotics, and embedded systems, helping them validate and improve the performance of their machine learning models. You’ll also feed insights back into internal development to shape the next generation of robust ML validation tools. Key Responsibilities • Collaborate with customer engineering and research teams to evaluate and enhance computer vision model performance., • Prototype and implement solutions for robustness, validation, and testing in applied ML projects., • Design and run experiments to benchmark performance across architectures and metrics., • Partner with internal research and platform teams to guide future product direction., • Contribute to the development of scalable, efficient tools for ML verification and robust learning. About You You’re a hands-on ML engineer or researcher with strong experience in training, evaluating, and deploying advanced computer vision models. You enjoy solving real-world problems, communicating complex technical ideas clearly, and working collaboratively with diverse stakeholders. Requirements • Proven scientific or engineering contributions to object detection/tracking (e.g., publications in CVPR, ICCV, or ECCV)., • Deep experience with modern vision architectures such as YOLO, Vision Transformers, and EVA., • Strong command of Python and core ML libraries (NumPy, pandas, scikit-learn, TensorFlow, PyTorch)., • Familiarity with MLOps practices and evaluation metrics (Accuracy, Recall, F1, IoU, etc.)., • Background in Aviation, Mobility, Robotics, or Edge Computing., • Experience deploying ML solutions in production or real-world environments. What You’ll Gain You’ll join a company working on one of the most important frontiers in AI — making machine learning trustworthy and dependable. You’ll have opportunities to influence both product direction and industry practices, supported by a culture that values curiosity, collaboration, and continuous learning. Benefits • Competitive salary and stock options., • Learning & development allowance and mentorship opportunities., • Flexible holidays and a strong focus on work-life balance., • Regular team events and a collaborative environment that supports personal growth. If you’re passionate about advancing computer vision and want your work to have a meaningful impact on the safety and reliability of AI systems, we’d love to hear from you. Applications are welcome from candidates who may not meet every listed requirement but can demonstrate the potential to excel in this role.

About the company • 8+ years of experience in modern programming languages, preferably Java and TypeScript, working with a variety of technologies, including ReactJS, MongoDB, PostgreSQL., • Experience using Kubernetes, Docker, and Jenkins, for containerisation and CI/CD is a plus., • Knowledge of scalable distributed systems with a deep understanding of object-oriented design and design patterns., • Knowledge of designing APIs and microservices., • Experience working on web technologies., • An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: ServiceNow Developer Location: London, Manchester or Birmingham Level: Associate Manager/Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK). Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realizing the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. As a ServiceNow Developer, you will: • Develop, customize, and maintain ServiceNow applications, modules, and integrations., • Collaborate with cross-functional teams to understand business requirements and translate them into effective technical solutions., • Design, develop, test, and implement ServiceNow solutions following industry best practices., • Troubleshoot and resolve issues related to ServiceNow applications and integrations., • Stay current with the latest ServiceNow releases and actively contribute to continuous improvement initiatives., • Be process-oriented, valuing structure and organization over chaos., • Be comfortable seeking support and guidance from peers and Subject Matter Experts when necessary. We are looking for experience in the following skills: • Knowledge and experience working with ServiceNow in Development, • Experience in 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.), • Ability to demonstrate advanced scripting and integration skills – JavaScript, SQL, API Web Services, • Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP), • Security Clearance is desirable, or the ability to obtain SC clearance is required. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at ___. Accenture is an equal opportunities employer and welcomes applications from all sections

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. Purpose of the Role Are you passionate about delivering seamless IT experiences and keeping infrastructure running smoothly? As our IT Infrastructure Specialist, you’ll be at the heart of our technical operations — managing Active Directory, supporting our VMware environment, and resolving IT issues with precision and care. You’ll work closely with the IT Infrastructure Manager and collaborate across teams to ensure our systems are secure, efficient, and user-friendly. This is a hands-on role where your technical expertise and customer-first mindset will make a real impact across the business. Responsibilities You’ll be responsible for: • Managing and maintaining Windows Server environments (2012–2019), • Providing expert-level support for Active Directory, Group Policy, and Windows Deployment Services, • Administering and optimizing Office 365 and Azure environments, • Supporting Citrix, VMware, and core server infrastructure, • Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP), • Deploying images using SCCM and supporting Windows 10/11 OS, • Delivering excellent support for Microsoft Teams, • Monitoring server backups and ensuring software/hardware orders are fulfilled, • Managing Microsoft licensing and ensuring compliance, • Following ITIL-aligned service management practices and improving processes, • Ensuring all installations are recorded and licenses verified, • Reporting software process violations and supporting daily operations checks What we are looking for You are someone who thrives in a fast-paced environment and brings a mix of technical depth and customer focus. To thrive in this role, you will need Technical Skills & Experience in the following: • Microsoft certification or equivalent experience, • Proven experience with Office 365 / Azure Administration (Essential), • Strong knowledge of Active Directory, VMware, and Windows Server, • CCNA or equivalent networking experience, • Hands-on experience with desktop and server hardware (2nd line support), • Familiarity with ITIL service management practices (Advantageous)

Focus on WD are seeking skilled Workday Senior Specialist to join a Workday customer in the heart of the city (London, UK) £65,000 - £70,000 Base Salary plus bonus & benefits. 3 Days a week on-site in Central London required (4 days desirable) A Fantastic opportunity to utilise the full breadth of your Workday modular knowledge & learning other modules/areas of the system helping drive career deveopment and growth!!!! About the Role We are seeking an experienced Workday Senior Specialist to lead and optimise our clients HRIS function. This is a pivotal position for a hands-on expert who can enhance, maintain, and develop the Workday platform to meet evolving business and people objectives. You will act as the sole in-house Workday authority, partnering closely with HR, Payroll, IT, Finance, and Learning teams to ensure seamless integration, functionality, and efficiency across all Workday modules. This role is ideal for someone who thrives in a collaborative, forward-thinking environment and enjoys translating business needs into impactful system solutions. Key Responsibilities • Lead the HRIS function, integrating Workday seamlessly with HR and Payroll processes., • Serve as the primary in-house Workday specialist, providing expert guidance and technical solutions across all modules., • Design, maintain, and execute the Workday roadmap to align with long-term business objectives., • Monitor and track system updates, configuration changes, and workloads using tools such as Smartsheet., • Ensure configurations and processes evolve with business needs, maintaining optimal performance and usability., • Develop and enhance executive dashboards for the C-Suite and HR leadership, offering actionable analytics and insights., • Redesign and maintain the job architecture, security model, and position management structure to drive process efficiency and data accuracy., • Oversee and validate all security roles and group assignments, including role-based, user-based, and intersection roles., • Implement and refine business process and domain security policies., • Mentor and support a Workday Apprentice Analyst, fostering professional development and knowledge growth., • Partner cross-functionally with HR, Payroll, Finance, L&D, and IT to resolve issues, enhance workflows, and align priorities., • Coordinate and execute testing cycles for Workday’s biannual releases, identifying system improvement opportunities., • Collaborate with external AMS partners to support system stability and continuous enhancement., • Strong experience as a Workday Specialist / Senior Analyst / HRIS Lead, ideally with full ownership of a Workday environment., • Solid understanding of Workday configuration, security, business processes, and integrations., • Demonstrable experience in developing dashboards, reports, and analytics for leadership., • Excellent stakeholder management skills and a collaborative working style., • Strong analytical mindset with a passion for continuous improvement and process automation About Focus On WD: • As a business we wholly and totally concentrate on recruitment for the Workday ecosystem, which means we know our area inside & out. Our knowledge of the Workday ecosystem is what separates us from the rest and drives us forward

Product Cyber Security Specialist New Malden - Hybrid and optional compressed working (3 days per week onsite) £60,000 - £70,000 + Excellent Benefits Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. As a Product Cyber Security (PCS) Specialist, you will be responsible for engineering lifecycle support, providing security subject matter expertise to platform delivery teams, and reviewing their functional activities. You will be instrumental in creating and automating specific cyber security artefacts of assurance. You will be reporting to the PCS Engineering Manager and acting as a linchpin in the PCS team. You will have the chance to work on utilising advanced technologies, particularly in automation, AI, and decision support, to enhance our product cyber security capabilities. You’ll be at the forefront of helping to make our products as secure as they possibly can be. Our UK Defence business is a Sovereign software and systems centre of excellence. In addition to developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Growing the automation of product cyber security risk and vulnerability assessment outputs, including the use of Artificial Intelligence and other applicable approaches., • Providing cyber security expertise throughout the project product systems engineering lifecycle., • Accountable for the integrity of platform product cyber security risk management artefacts and delivering timely, proportionate advice to project product delivery teams., • Planning Product Cyber Security activities and contributing towards the provision of task-hour estimates., • Supporting project and security leadership in the proportionate delivery of product cyber security., • Assisting leadership in implementing an efficient and cost-effective product cyber security delivery capability, including professional SQEP certifications. Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • A strong background in cyber security and/or engineering capability, with a degree in Engineering, Computer Science, Cyber Security, or an equivalent technician qualification., • A keen interest in cyber security for industrial control systems., • Experience with cyber and engineering design data processing., • Proficiency in Excel and analytics, coupled with tooling experience including Python and SQL., • Experience with Power BI or similar business intelligence tooling., • Industrial Control Systems (ICS) awareness., • Data science expertise., • Experience with AI, Generative AI, and LLM tooling., • Secure by Design to UK MOD standards, including DEFSTAN 05-139 and cyber security assessment DEFSTAN 05-138., • Knowledge of NIST CSF., • Familiarity with ISA 62443., • Threat modelling experience, including Mitre ATT&CK, DEF3ND, and EMB3D., • OT/ICS Certification and/or experience., • Cyber Security Risk Management., • Vulnerability / Patch / Update Management. Security clearance: You must be able to gain and maintain the level of UK Government security clearance in line with the job role (SC), noting that the nature of our products also requires that you are of sole UK nationality. Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong, • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you.

About Us Jomablue is a leading player in the events industry. But we're not just about delivering top-notch SaaS and onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach our goals. When and Where This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties • Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers., • Manage customer support tickets within defined processes and SLAs., • Provide remote support to the onsite team on event days., • Be onsite at multiple events throughout the year., • Data analysis of metrics acquired from Jomablue products & build custom reports., • Perform data imports and exports as needed to support the team., • Upskill your knowledge of all new and updated Jomablue product features., • Utilise automation tools such as Zapier., • Perform routine maintenance of business hardware (Windows and Mac laptops, Apple & Android mobile devices, small business printers, etc.)., • Internal product and technical support, including: Laptop and user setup (new laptops, internal tools), Microsoft 365, Google Suite, Wrike, Slack, Miro, identity and access management across SaaS tools, SSO and MDM., • Understanding and processing event data (Jomablue platform)., • Assist internal users with better IT practices., • Contribute to knowledge base articles., • Contribute to Project Team and general business processes. Skills and Experience While we list some skills and experience items below, we are focused on finding the right person who wants to learn. Essential: • Exceptional customer service skills., • Excellent verbal and written communication skills., • Ability to write technical instructions in plain English for non-technical people., • Experience managing ticketed support systems., • Basic web technologies (HTML, CSS) for troubleshooting., • Technical understanding of internet browsers., • Advanced data manipulation and reporting skills (Excel, Google Sheets, or similar)., • Good understanding of database concepts., • Demonstrate technical agility adapting to changing products., • Hardware maintenance experience (laptops, printers & mobile devices across MacOS, iOS, Windows & Android operating systems)., • Creative and proficient troubleshooting skills (think outside the box type of skill)., • Flexibility—the events industry brings some early mornings and late nights from time to time. Desirable: • Database management., • Experience with Salesforce; Including automation, troubleshooting and configuration., • Experience with Zapier, Airtable, Wrike, Miro and Slack., • Understanding of SQL or Querying data., • Experience with project and task management., • Understanding of SSO, MDM and Identity Access solutions., • Experience with SaaS support environments., • Familiarity with ITIL or similar support frameworks., • Previous event tech or live event experience. The Right Fit We believe strongly in searching for people that are the right cultural fit for our team. Our competencies are: Communication Excellence - Effective communication ensures clarity, builds relationships and drives alignment across teams and stakeholders. Collaboration & Teamwork - Collaboration is about working cohesively towards shared goals, valuing diverse perspectives and fostering a sense of team spirit. Customer Focus - A customer focused mindset ensures that we anticipate and meet customer needs, creating positive experiences and driving loyalty. Problem Solving & Decision Making - Strong problem-solving involves analysing situations, identifying solutions and making sound decisions, often under pressure. Dynamic Adaptability - The ability to quickly adjust to changing circumstances, technologies and requirements while maintaining efficiency and effectiveness. What We Offer • Access to ClassPass to support your health and wellness., • Opportunities for personal development., • Training in key skills such as time management, teamwork, and more., • A dynamic and inclusive work environment where your growth is our priority., • Competitive compensation, benefits, and rewards for your contributions and career progression.

Network Design Specialist – CCNA/CCNP/CWMP/CWNE – London CRG Recruitment are working with our client to recruit Network Design Specialist into their business with strong expertise in wired network design or wireless network infrastructure. You will be a network engineer or network architect who has experience of designing networks from the ground up. As a Network Deployment Engineer, you will be responsible for translating customer requirements to fully designed wired and wireless networks and you will be responsible for all technical decisions throughout the design and deployment phases, and support my clients customers through go live of the networks. Skills required for the role are below, • Network Engineer or Network Architect experience in designing networks from the ground up, • Tier 2/3 Support Engineers where you have handled complex escalations and network troubleshooting, • Professional experience in customer-facing or design-oriented roles, • CCNA/CCNP certifications for wired specialists or CWMP/CWNE credentials for wireless specialists, • Previous work translating technical requirements into practical network designs, • Engineers who've worked across diverse network environments Salary on offer for this position has a range of £65,000 to £110,000 plus benefits Interested?!? Send your up to date resume to Chris Butler at CRG for review Network Engineer – CCNA/CCNP/CWMP/CWNE – London

Intapp Application Specialist, 12 month contract, London (Hybrid 2 days onsite), £450 per day pay (outside scope) Our customer, a leading law firm based in central London are looking for an Intapp Application Specialist to join the team and pick up the slack on a number of projects and BAU tasks. Duties and Responsibilities • Manage the day-to-day administration of Intapp products (Conflicts, Intake, Integrate and Walls)., • Monitor system health and performance and escalate issues to TechOps or Intapp Support as needed., • Support data integrations with core systems such as PMS, MDM and CRM., • Coordinating with Intapp, implementation partners and internal stakeholders to schedule and implement upgrades., • Work with Engineers across the Technology Product Team to share Intapp knowledge within the function., • Provide technical analysis of project needs and implementation recommendations., • Configuring forms, workflows, rules, modules and integrations., • Work closely with the product owner to deliver the product roadmap., • Working to an agreed specification or product backlog to complete tasks, as directed and scheduled, to timescale, estimates and within budget. Communicating all potential risks, issues and reporting progress to the product owner (or project manager where applicable) throughout. Detail the steps needed to action assigned tasks or issues, as well as provide size estimates., • Follow the firm’s change management process to raise change requests for enhancements, fixes and upgrades for approval by the Change Advisory Board., • Build PowerBI reports to provide key information to Risk & Compliance and the Board., • Develop and maintain system documentation, including configuration, workflows and data mappings., • Keep all key documentation up to date and stored centrally., • Attend regular stand ups to ensure the status and progress on all current work is kept updated within appropriate processes and work management systems and communicated at all times., • Ensure compliance with client confidentiality, regulatory and security requirements. Skills/Experience • Significant experience of implementing, configuring and supporting Intapp applications (Conflicts, Intake and Integrate)., • Familiarity with the product's architecture, data schema and all components., • Strong technical background using SQL Server for queries and data analysis., • Experience with PowerBI is desirable but not essential., • Familiar with data integration via REST/SOAP APIs and Intapp’s Swagger UI., • Use of issue tracking platforms, such as DevOps., • Experience in the legal sector is highly desirable, particularly with matter lifecycle processes., • Software development experience or exposure with a strong understanding of logic, patterns, and algorithms and an understanding of development methodologies., • Product development and software engineering experience., • Strong problem-solving and troubleshooting skills., • Experience with providing estimates on work effort and with technical sizing and scalability., • Ability to communicate effectively with both technical teams and non-technical stakeholders., • Excellent written skills with the ability to produce high quality documentation., • Methodical and analytical., • Pro-active, self-motivated and takes initiative., • Flexible and willing to undertake a wide variety of challenging tasks., • Good problem management skills - able to see a problem through to a solution., • Capacity to learn, to assimilate information quickly and to acquire new skills. Flexible and willing to undertake a wide variety of challenging tasks., • Highly diligent with focus on the details, with ability to analyse technical challenges and approaches solutions in a systematic fashion., • Personable and confident - able to build relationships with colleagues and key stakeholders across the business and work with them accordingly., • Able to work independently and effectively manage own workload with excellent organisational skills.

PostgreSQL DBA - Active SC, AWS, PostgreSQL Market rate (Inside IR35) Remote (must be UK based) 12 Months My client is a high profile Consultancy who urgently require a Database Administrator (PostgreSQL DBA) with Active Security Clearance (Active SC) to work with a high profile end customer. Key Requirements: • Proven experience as a Database Administrator (PostgreSQL DBA), • Active Security Clearance (SC), • Skilled in schema design, indexing, and query tuning for performance and scalability., • Experience with access controls, encryption, and auditing., • Proven ability to implement automated backups and disaster recovery plans., • Proficient in PostgreSQL monitoring tools to detect and resolve issues., • Knowledge of maintaining AWS-hosted PostgreSQL instances with up-to-date patches. Nice to have: • Immediate availability, • NPPV3 clearance If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About us Vida Bank provides competitive savings products through Vida Savings and specialist mortgage solutions through Vida Homeloans. Our mortgage business supports Buy to Let (BTL) and residential borrowers (ROO) who find themselves underserved elsewhere. Our mortgage customers range from Buy to Let investors, to the self-employed and customers with multiple jobs. Our savings proposition is delivered online via our website, and is focussed on providing savers with fair, transparent and competitive rates. Our typical customers are active savers, who tend to look beyond their current account provider for savings accounts. Our business model and strategy are underpinned by our core purpose to ‘Help More People Find a Place to call Home’. We are here to help the under-served, especially those with more nuanced personal circumstances or borrowing needs who are not able to access a mortgage from a mainstream mortgage lender. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring underwriting expertise to solve complex customer problems. As a fully regulated UK based bank with ambitious growth aspirations, we recognise the importance of having a clearly articulated culture strategy and the need to actively manage how it embeds in the business together with the behaviours which exemplify it. As a recognised Best Companies Top 100 mid-sized company to work for in the UK and a finalist at the Financial Reporter Women’s Recognition Awards, we take pride in our diverse workforce, championing both ethic and gender diversity through our EDI commitments. Having met the target set by being a member of the HM Treasury Women in Finance Charter we have 50% of senior management roles filled by women. With offices in London, Newcastle and Skipton, we bring our teams together regularly to collaborate and empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK. Our Culture We are proud to have built a culture founded on an ethos of caring, and that sits at the heart of our Vida Values, driving the way we run our business, support our customers and other stakeholders on a daily basis. We genuinely care about delivering the right outcomes for all our stakeholders who we consider through the cultural framework as our customers, colleagues, company and communities that we operate in. By Joining Vida you will have a sense of belonging in what is a diverse and collaborative environment, where you will be empowered to take responsibility for driving delivery. We embrace a diversity of backgrounds and experiences in our people, in the deeply held belief that better outcomes are achieved for customers when our colleagues are better placed to empathise with and understand their unique circumstances. From application to interview, we place inclusion at the heart of all we do. Role Overview: The Systems Developer role is a hands-on role which will work closely with the business to develop and maintain our end-to-end Mortgage Ecosystem. There will be a split between BAU activities to support the live environment and project focused development to drive product innovation. The ideal candidate will have 3+ years’ experience in technology and a minimum of 3 years of specific experience in technical development ideally within Financial Services and having worked on a Mortgage platform. This role will be comfortable working withing the full breadth of the business, working closely with stakeholders including the C-suite. Key Responsibilities: • Work closely with senior stakeholders in the business to consult on business change requests/business requirements and translate these into technical requirements., • Manage and monitor tickets incoming from the business relating to issues and requests for both the Originations Mortgage platform and the Mortgage Retentions platform., • Develop a solid understanding of the solution being designed and built., • Plan, coordinate, and execute deployments across environments, ensuring smooth transitions and minimal downtime., • Support tertiary services that integrate to the mortgage platforms, collaborating with other technical teams and 3rd parties where required., • Write and maintain technical knowledge base articles and troubleshooting guides., • Ensure consistent service quality and adherence to internal standards, including Technical Change Management and Incident Management., • Collaborate on incident response activities, ensuring timely resolution and communication., • Have a good understanding of the Change management process., • Work and collaborate with other areas of the business to help drive cross functional projects., • Maintain awareness of regulatory obligations and ensure service desk practices align with financial services standards. Requirements: • Advanced level (knowledge and experience) of programming languages and methodologies., • Extensive knowledge of MS SQL Server., • Extensive knowledge of JSON, XML., • Extensive experience of writing and using Use Cases., • Excellent ability to provide near accurate estimates and plan ahead., • Experience working in all phases of SDLC - Analyse, Design, Develop, Test, Deploy, Monitor, Optimise., • Experience in analysing system/application performance, utilising appropriate toolsets to gain insights., • Experience with incident management and change control processes., • Experience working in Agile (SCRUM) projects., • Highly numerate and literate, with the ability to produce top quality written specifications., • Experience working in Financial Services; Mortgage industry experience is highly desirable, • Excellent analytical skills. Our Values Our values are well established and recognised throughout our organisation. They provide a frame of reference for the behaviours expected from our colleagues every day. We find ways to break old conventions, especially those which cause exclusion or customer harm. We look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. At the heart of this is the fact we care about our Customers, Our Colleagues and our Communities. We are: Visionary- We innovate and break old habits, thinking big and pushing boundaries together as one team Inclusive - We value each other’s differences and work to see people for who they really are Dynamic - We are flexible and fast, cutting through complexity and never accepting second best Authentic - We are honest and genuine, what you see is what you get Benefits We offer a comprehensive benefits package to support our employees’ professional and personal needs. Further details can be provided upon application.

Kerberos Specialist – £660/day (Inside IR35) – Hybrid, London MUST BE SC CLEARED - ACTIVE SC CLEARANCE IS REQUIRED FOR THIS ROLE!!! We’re seeking a Kerberos expert to lead authentication design, implementation, and troubleshooting across complex enterprise environments. You’ll be the go-to authority on Kerberos — able to explain, demonstrate, and optimise it with clarity and precision. Key Responsibilities • Act as the subject matter expert for all Kerberos-related topics., • Design, configure, and troubleshoot Kerberos authentication across Windows, Linux, and AD environments., • Deliver customer demos, workshops, and training, translating deep technical concepts into clear, practical insights., • Support incident response and root cause analysis for Kerberos and authentication issues., • Proven expert-level knowledge of Kerberos (SPNs, delegation, ticketing, cross-realm trust)., • Strong background in Active Directory, Windows Server security, and Linux Kerberos integration., • Confident communicator and presenter, comfortable engaging with customers and technical teams alike., • Hands-on experience with authentication troubleshooting tools (Wireshark, klist, setspn, event logs). Rate: £660 per day Status: Inside IR35 Location: London

Job Title: ServiceNow Technical Architect/Developer Location: London, Manchester or Birmingham Level: Associate Manager/Specialist Salary: Competitive Salary & Package (Dependent on Experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realizing the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. As a ServiceNow Technical Lead/Architect you: • You can understand business challenges and architect system solutions with ServiceNow, • You are wanting to work with global clients across industries in a trusted advisor capacity to design and deliver new solutions for our clients., • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems., • You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect, • You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings., • As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities., • Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress., • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences., • Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity., • You are someone that is process oriented and prefers order over chaos., • You are comfortability asking for help from peers and Subject Matter Experts when needed., • Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: • Knowledge and experience working with ServiceNow in Development & Technical Architecture capacity, • Minimum 3+ ServiceNow CIS certifications, • Experience in 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.), • Ability to demonstrate advanced scripting and integration skills – JavaScript, SQL, API Web Services, • Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP), • Security Clearance is desirable, or the ability to obtain SC clearance is required. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at ___. Accenture is an equal opportunities employer and welcomes applications from all sections

Principal Podiatrist Basic £50,000 + Commission West London A leading global foot care provider is seeking a Principal Podiatrist for their new West London clinic. Key Responsibilities: • Perform diverse podiatry treatments including biomechanics, cryotherapy, laser therapies, taping, nail surgery, foot acupuncture, and manipulation, • Act as primary contact for the podiatry team, managing issues and escalating to Head of Podiatry when necessary, • Provide advice, training, and daily guidance to the podiatry team Schedule: • Full-time, Monday to Friday, • Optional weekend afternoon shifts at enhanced rates Compensation: • £50,000 basic salary, • Commission on product sales, treatment courses, and insole sales Requirements: • HCPC-registered Podiatry Degree, • Minimum 8 years of experience as a Podiatrist, • Expertise in various foot treatments (laser, acupuncture, biomechanics, etc.), • Proven experience in private clinics with focus on exceptional customer service Sponsorship available for the right candidate and part time options are available. Join our expanding team and contribute to our reputation for excellence in foot care. This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.

· Field based clinical specialist role · Train clinicians on the company's range of theatre and critical care equipment · Lots of development opportunities and earning potential! · Market-leading global manufacturer with great heritage and reputation THE ROLE: As Clinical Specialist, the successful candidate will play a vital role within the company's field-based team. You will educate clinical end users on the company's specialist ICU and theatre equipment and train them on best usage. Predominantly you fill focus your time on users in the London and South East of England but be willing to occasionally travel to other areas of the UK to support customer educational needs. Full product training will be provided and an interesting and varied new challenge awaits the successful candidate! THE COMPANY: This long-established international manufacturer continue to succeed and grow across a range of medical disciplines. Already a leading name in the market, they constantly look to innovate and invest in new technologies to meet the ever-evolving needs of clinicians and improve patient outcomes. As a highly successful multinational organisation, they have the infrastructure to support employee's personal development and provide excellent career opportunities. REQUIREMENTS: · Qualified nurse · Experience of working in either theatre or adult / paediatric / neo-natal critical care · Passion for teaching others. · Genuine interest in being an expert in medical equipment such as ventilators and neo-natal incubators. · Excellent communication skills and passionate about training others · Strong work ethic and willingness to go the extra mile. THE CULTURE: Despite being a large company globally, they have a "family feel" in the UK, they look after their people and attrition is very low. Very much an ethical, forward-thinking healthcare solutions provider. The Package for Clinical Applications Specialist: · Extremely attractive basic salary, plus bonus every 3 months (contact for more details) · Car: Fully expensed company car or allowance · Benefits: Healthcare, pension, mobile, laptop, 27 days paid holiday + stats The Clinical Applications Specialist covers the area including: London, Romford, Slough, Reading, Watford, Croydon, Crawley, Luton, Chelmsford. Desired Skills and Experience · Qualified nurse · Experience of working in either theatre or adult / paediatric / neo-natal critical care · Passion for teaching others. · Genuine interest in being an expert in medical equipment such as ventilators and neo-natal incubators. · Excellent communication skills and passionate about training others · Strong work ethic and willingness to go the extra mile.

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Maintenance Caretaker Lilian Knowles House, London - E1 £29,746 - £31,312 per annum 40 hours per week - Monday to Friday, 8:30am - 17:30pm We have an opportunity for a Maintenance Caretaker to join our Accommodation Management team which consists of 10 people, based at Lilian Knowles House in London. This role sits within Sanctuary Students which provides accommodation nationally. The role of Maintenance Caretaker will include: • Reacting to maintenance duties across the site, undertaking repairs and reporting issues which require specialist attention, • Undertaking building checks and audits to maintain a safe and secure environment in line with health and safety requirements, • Carrying out routine works and providing accurate and timely information on progress, • Maintaining an adequate supply of stock and replenishing as appropriate, • Experience within a caretaking or cleaning role is essential, • Practical skills in identifying and/or carrying out standard repairs, • Working knowledge of health and safety, • Good communication skills allowing you to provide great customer service Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: • 25 days leave rising to a maximum of 30 days (plus public holidays), • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work Scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

Marketing Specialist (SaaS) Location: Hybrid – London Salary: £45,000 – £55,000 Company Overview Our client is an ambitious SaaS start-up developing innovative software solutions that are transforming how businesses operate. With strong early traction and exciting growth plans, they’re now looking for a Marketing Specialist to support marketing strategy and execution as the business continues to scale. Role Overview This is a broad and hands-on marketing role where no two days are the same. The Marketing Specialist will work across demand generation, content creation, product marketing, and brand initiatives. Working closely with the Marketing Manager and founding team, this position offers the opportunity to make a real impact in a fast-moving, high-growth environment. Key Responsibilities • Support the execution of marketing strategies that drive brand awareness, inbound pipeline, and customer acquisition., • Assist in managing campaigns across digital, paid, social, email, and event channels., • Create engaging content including blogs, case studies, whitepapers, and social media posts., • Collaborate with sales to design campaigns that support lead generation and conversion., • Translate product features and customer insights into compelling marketing messaging., • Help manage the company’s online presence, ensuring consistent brand identity and tone of voice., • Track, analyse, and report on marketing performance, providing insights to improve results., • Coordinate with external partners, agencies, and freelancers where required. Skills & Experience • Experience in B2B SaaS marketing, ideally within a start-up or scale-up environment., • Broad understanding of digital marketing, demand generation, and content creation., • Excellent written and verbal communication skills with a creative eye for detail., • Analytical mindset with the ability to measure and optimise marketing performance., • Proactive, adaptable, and eager to learn in a fast-paced, entrepreneurial setting.

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: We are looking for a client-facing Signavio Business Process Solution Specialist to join our consulting team. This role is pivotal in helping clients design and build their enterprise process architecture, including taxonomy and governance structures, while enabling effective use of the Signavio toolset. You will work closely with stakeholders across clients businesses to drive adoption, ensure quality, and support transformation initiatives. Duties/Responsibilities: • Lead or support client engagements focused on process design, taxonomy development, and governance modelling using Signavio., • Facilitate workshops to define process hierarchies, naming conventions, ownership models, and lifecycle governance., • Enable and train client teams on the use of Signavio Collaboration Hub and Process Manager., • Support the setup and configuration of the Signavio workspace, including folder structures, user roles,SSO and approval workflows., • Act as a trusted advisor to clients on best practices for process documentation, collaboration, and governance., • Collaborate with internal and client teams to ensure alignment between business objectives and process architecture., • Monitor adoption and usage of the Signavio suite, providing insights and recommendations for continuous improvement., • Contribute to internal knowledge assets, accelerators, and reusable templates for process design and enablement., • Familiarity with Signavio Process Insights and Process Intelligence for process mining and performance analysis. Required Skills/Abilities: Technical: • Proficiency in Signavio suite, • Understanding of BPMN 2.0 modelling standards., • Integration with CALM, • Setting up SSO with variety of IDP’s, • Excellent verbal and written communication skills., • Strong interpersonal and customer service skills., • Exceptional analytical and problem-solving abilities., • Results-driven mindset., • Ability to work in virtual teams across time zones., • Self-motivated with a desire to learn and tackle new challenges., • Intellectual curiosity for technological innovation. Education and Experience: • Significant experience with SAP Signavio, • Considerable experience with S/4HANA, • Experience in business process management, process modelling, or digital transformation. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Priorities your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

C++ Graphics Software Engineer London £50,000 - £60,000 You’ll be joining a brand-new specialist team of experts across software, product, content, and electronics, developing cutting-edge acoustic and visual technologies that use advanced projection and optimisation techniques to manipulate particles and create dynamic mid-air visual effects. What You’ll Be Doing • Implement 3D model slicing algorithms to convert mesh data into path representations, similar to CAD or 3D printing toolchains., • Create intuitive internal tooling for non-technical users, focusing on usability and rapid iteration of prototype features., • Integrate software with hardware control systems and design computational pipelines bridging authoring tools with physical display platforms., • Design and prototype GUI applications for authoring and editing animated 3D content., • Collaborate closely with multidisciplinary teams to evolve prototype tools into customer-facing products. What's required for this C++ Graphics Software Engineer opportunity? • Strong experience in C++., • Proven capability with 3D graphics in OpenGL and OpenCL., • Experience in optimisation, particularly in path planning., • Solid understanding of real-time tracking, projection mapping, and geometry-based visual algorithms., • Background in simulation, graphics, or optimisation systems applied to physical prototypes. If you have graphics experience and you're looking for a new role within an exciting small company, please apply to learn more. If you're interested in this, or other opportunities across the UK, please contact Jack Bird at IC Resources.

Location: London Salary Competitive Salary We have a great new opportunity for a Sub Contract Manager to join our team in in the Central London area. You will be responsible for managing subcontractors and ensure alignment with G4S Fire & Fire Security Systems UK Company procedures.. About the Role: You will be required to act as a liaison with Stakeholders to assess subcontractor performance and risks. You will need to be a great communicator, team player and organiser to ensure that a smooth process is maintained Responsibilities: • Responsible for compliance with regard to technical auditing and manage compliance, • Carry out Health & Safety audits with subcontractors, • Carry out work progress audits with subcontractors, • Quality audits with subcontractors, • Support the Project Engineers with flexible site visits, • Support the Commissioning Engineers on site when and if required, • Develop and manage site specific Risk Assessments and Method Statements where necessary, • To attend Site Progress and Specialist Subcontractor meetings when required, • Carry out Site audits on G4S Engineering teams when required, • Comply with the Company Health and Safety requirements, • Liaise with Customers at a local / site level to ensure Customer satisfaction, • To respond to all communications within an appropriate time. Required Experience: • Experience in working on M&E construction sites, • Experience in working on Fire and Security Systems including installation, • Knowledge and understanding of the relevant British Standards for Installation and Commissioning of Fire Detection and Alarm Systems and Refuge Alarm Systems, • Knowledge and understanding of the relevant British Standards for Installation and Commissioning of Intruder, Access and CCTV Systems, • Excellent verbal and written communication skills, • Computer literate including experience in the use of AutoCad, • Management of electrical contractors and company approved Act as a liaison with Stakeholders to assess subcontractor performance and risks. You will need to be a great communicator, team player and organiser to ensure that a smooth process is maintained-contractors, • Confident and professional approach to work Further Requirements: • You will need to possess a full driving UK licence, • This role requires enhanced personal security checks Pay range and compensation package: • Competitive Salary, • Company Car, • Workplace pension scheme, • Eye care vouchers, • Employee Discount Schemes, • Refer a friend scheme

M&E TECHNICAL MANAGER North London - Property Developer Established in 1961, this London-based property developer focuses on delivering high-quality, affordable residential properties across Greater London and the South East. Specialising in modern apartments and family homes, the company prioritises energy efficiency and sustainable building practices, catering primarily to first-time buyers and families. Known for excellent customer service and thoughtful design, their developments are located in desirable areas with strong transport links and local amenities. Requirements: • Must have 5+ years’ experience in residential building services design. This can include consultancy, contractor and/or developer experience (developer preferable)., • Good understanding of Mechanical or Electrical design essential., • Able to work under pressure, with multiple projects., • Must have minimum HNC/HND qualification in Building services discipline and good all round knowledge of Mechanical, Electrical and Plumbing systems., • Able to use or have knowledge of software packages such as Autodesk products: AutoCAD / Revit. Microsoft packages., • Strong communication skills, confident in report writing and actively engaging in meetings., • Role is predominantly office based, with site visits as and when required. General Duties: • Provide regular update reports on progress and status of the various activities and works being undertaken., • Attend internal and team DTM / workshop meetings and provide input where required for services on various projects., • A good understanding on M&E design guides, British standards, CIBSE guides. Confidently discuss and recommend various systems to wider business / external consultants. Pre-construction Duties: • Support the upfront team: engineering managers reviewing potential land document packs and/or schemes with consented planning to ensure correct budgets can be set., • During technical report process, provide technical and robust analysis on M&E systems through the life of the project i.e buying land (Robin), pre planning and post planning reports., • Keep team abreast on updates and changes regulations and legislation that impact M&E / fire systems. Ensuring these changes are always communicated and captured in reporting & costs. ConDoc Duties: • Compile M&E tender documents for consultants to price against for Condoc design stage (detailed design)., • Compile specialist performance specification to enable production of specialist design to be undertaken., • Review tender, and recommend M&E consultant to undertake detailed design., • Support Technical Manager throughout Condoc process. Including attending workshops, input into specialist design elements, ensure coordination between M&E design team and others., • Review ConDoc specifications, drawings, schematic and provide comment, ensuring value engineering is at the core of design process., • Liaise closely with M&E consultants through Condoc process providing advice and guidance on practical aspects of mechanical and electrical installations., • Engage with manufactures on all M&E systems to understand system nuances, new technologies and ensure every design is consistent, cost effective and benefits FNH project. Site Duties (Works / Commercial): • Comment on contractor tender submissions. Attend M&E / specialist contractor pre selection meetings., • Liaise closely with FNH commercial and works team through the life of project pre and post tender. Monitor / request (not supervise) sub-contractor’s electrical and mechanical installation progress of works., • Investigate and resolve technical issues put forward by the site teams on the various contracts., • Respond to RFI where applicable. Ensure consultant team respond to RFIs in a timely manner., • Attend benchmarking meetings on various M&E installation and provide comments / snag list to site manage for formal reporting. OFFERING: • Up to £75,000 Salary with 10% annual bonus., • Non-contractual bonus typical 2-3% annual, incremental for each year of service to a maximum of 15%., • 25 days paid holiday, • Health and Medical Cover. This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate interview.

Driven by Intelligence. Powered for the Future. Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. As Autel Energy continues its rapid growth across Europe’s EV charging market, we are looking for a technically savvy and customer-focused Technical Solution Specialist to join our team in London, UK. What You’ll Do • Collaborate with the sales team to provide technical expertise during pre-sales activities, including preparing documentation, supporting bids, and addressing customer inquiries., • Engage directly with customers to understand their needs and challenges, delivering tailored EV charging solutions and presenting our product capabilities., • Develop solution designs, including site planning, product configuration, and system optimization; clearly define technical scopes in project documentation., • Support prototype requests, testing, and product evaluations to ensure customer satisfaction and alignment with specifications., • Provide timely technical support to both internal teams and customers, ensuring clear, accurate information is shared., • Work closely with product, engineering, and project teams to ensure seamless implementation and feedback integration., • Analyze competitor offerings to strengthen our value proposition and support the sales team with actionable insights. You Are • Bachelor's degree in Engineering, Computer Science, or a related field., • 3+ years of experience in technical pre-sales, solution engineering, or customer-facing technical roles, preferably in EV charging or renewable energy., • Strong technical knowledge of EV charging infrastructure, solution design, and site planning., • Excellent communication and presentation skills, with the ability to simplify complex ideas for diverse audiences., • Comfortable managing multiple projects and collaborating with cross-functional international teams., • Analytical, proactive, and detail-oriented with a strong problem-solving mindset. Why Join Autel • Be part of a fast-growing company shaping the future of green mobility across Europe., • Work in a dynamic international environment with local teams and global vision., • Learn from and collaborate with top talents in the EV and smart tech industries., • Enjoy a competitive salary and benefits package with clear career development pathways., • Contribute directly to environmental sustainability and technological advancement. 📍 Location: London, UK 📆 Start Date: As soon as possible 🕘 Working Hours: Full-time Apply now and join Autel Energy to create a greener, smarter future together! 📩 Contact: Apply directly on LinkedIn or send your resume to 📌 Please mention the position you are applying for in the email subject.

• Engineering Technical Manager – Critical Environments – High Profile, • Croydon and Heathrow, • £77,000 to £79,000, • Potential Travel Allowance Between Locations, • Overtime paid at an enhanced hourly rate, • Pension, • Health Care, • PPE, • 25 Days Annual Leave – Plus Bank Holidays We are recruiting an Engineering Manager to lead technical operations across two high Profile sites — 4 days per week in South London and 1 day in Southwest / West London and Ideal candidates should be in commutable distant to both sites. This role is suited ONLY to candidates coming from critical environments, such as data centres, banking, trading floors, or high-security mission critical 24/7 infrastructure. You will be responsible for both the strategic oversight and hands-on supervision of HV/LV systems, UPS, BMS, and business-critical plant, overseeing some projects via specialist sub-contractors etc Key Responsibilities • Lead and manage engineering teams, although this will be with other management on the contract, Contract manager, Technical Manager, Engineering Supervisor also including both day staff and shift engineers., • Oversee PPM, reactive works, and fault escalation across all critical electrical and mechanical services., • Take full operational control of HV/LV infrastructure, UPS and BMS systems., • Coordinate contractors and subcontractors, ensuring safety, compliance, and performance standards are maintained., • Produce engineering reports, load assessments, site audits, and ensure accurate logbooks/documentation., • Maintain O&M manuals, risk assessments, CEWA permits, and contingency procedures., • Support project works, shutdowns, and upgrades as required., • Management Customer relationship, • Overtime & Flexibility This role offers significant paid overtime, with the expectation to attend High Voltage shutdowns, weekend interventions, and project activity across both sites. Flexibility at short notice is essential. Candidate Profile • Must have proven experience in critical environments—Data Centre or Financial Services infrastructure is essential., • Strong people manager, capable of leading and developing engineering teams., • Recognised Mechanical or Electrical qualification (Apprenticeship / ONC / BTEC or equivalent)., • HV Authorised Person (or able to step into the role quickly)., • Highly organised, calm under pressure, and confident in decision-making and escalation., • Computer literate with excellent communication and reporting ability.

The Team OpenBet is a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like the FIFA World Cup and Super Bowl to pioneering next-gen products like BetBuilder, we continuously redefine the player experience with high-quality content, cutting-edge technology, and advanced player protection tools. For over 25 years, our unbeatable platform has powered the most recognizable betting brands, ensuring peak performance with 100% uptime, unmatched scale, and speed. With 85 licenses, 20 World Lottery Association operators on our customer roster, and a team of 1,200+ experts across 14 countries, we remain at the heart of the industry. The Goal We’re looking for a Data Engineer / AI Platform Specialist to build and optimize the infrastructure powering our AI ambitions. In this hands-on role, you’ll design scalable data pipelines, manage cloud services, and implement infrastructure-as-code to enable secure, efficient, and high-performance AI workflows. Your work will ensure data is not just available—but ready for AI at scale. You’ll collaborate closely with ML engineers, software developers, and stakeholders to unlock siloed data, improve compliance, and drive platform reliability. This is your chance to shape the technical foundation behind real-world AI impact in a high-growth, high-regulation industry. The Player You bring deep expertise in cloud infrastructure (AWS, Azure, or GCP), data engineering, CI/CD, and IaC tools like Terraform. You thrive in cross-functional environments, balance performance with governance, and know how to turn complex systems into seamless pipelines. If you're ready to empower enterprise AI with next-gen infrastructure — we want to hear from you. What we can offer YOU Why would you enjoy working with us? • Forward-thinking AI-driven team revolutionizing the sports betting industry., • Build cutting-edge infrastructure and processes that set the stage for groundbreaking AI solutions., • Competitive benefits, including flexible working options and tangible career growth opportunities., • Access to advanced tools, systems, and training to enhance your expertise in cloud computing, automation, and AI infrastructure., • Collaborate with a world-class group of professionals innovating at the intersection of data and AI., • Opportunities to participate in global conferences, knowledge-sharing sessions, and industry events., • A culture that emphasizes intellectual curiosity and rewards exploration of emerging technologies like quantum computing, blockchain, and IoT. And if that's not enough; you'll enjoy a dynamic workplace where your contributions fuel the next generation of AI-powered betting experiences. Open to hiring in London, Athens OR Lviv At OpenBet, we celebrate diversity and believe in creating an inclusive environment where every voice is valued and respected. We're committed to building a team that reflects the rich tapestry of humanity, embracing individuals from all walks of life, backgrounds, and identities. Join us in shaping the future of iGaming, where diversity isn't just celebrated—it's celebrated.

Job Role: Senior Software Engineer, Frontend Job Type: Full Time, Permanent Location: London, Hybrid (3 office days a week) Role purpose As a valued member of our engineering team, you will contribute to the development of our new web application, powered by a Headless CMS, using the latest frontend technologies. Working with a modern Next.js TypeScript stack, your primary focus will be on coding, testing, and enhancing the functionality of Travelex's and partner applications. Being part of the Online team, you will be working closely with engineers, designers and the product team. While this is primarily an engineering role, we are always looking for developers who have a keen eye for product and who can contribute to the development of features at a product level before they are implemented. If you are eager to be part of a dynamic team, contribute to Travelex's digital-first strategy, and be part of a company that values its employees while prioritising work-life balance, we invite you to explore this exciting opportunity with us. Key accountabilities and decision ownership: • Writing clean, well-tested and maintainable code, • Ensure high performance and scalability of web applications, • Thorough troubleshooting and debugging to diagnose technical issues, • Keep up to date with the latest trends and emerging technologies, • Identify technical debt and potential areas for improvement, • Actively contribute to discussions on product features, providing valuable input based on technical considerations, • Participate in code reviews, identifying opportunities for improvement and mentoring junior team members when needed, • Knowledge of best practices in security, performance and accessibility Skills, knowledge, and experience: Must have: • 8+ years of experience in frontend development, • Demonstrated strong fluency with TypeScript, Next.js and React, • Experience with design systems, component libraries and Storybook, • Familiarity with state management libraries, • Experience with the testing pyramid and tools such as Vitest, Jest, Playwright, • Strong understanding of non-functional requirements (e.g. Accessibility, Security & Performance), • Understanding of CI/CD practices and deployment pipelines, • Proficient with Git version control Nice to have: • Experience with Headless CMS (we use Sanity), • Exposure to backend or full-stack development (Node.js, Express, etc.), • Developing white-label applications, • Building internationalised applications, • Familiarity with frontend observability best practices (we use Datadog), • Experience in agile software development methodologies Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Title: Aircraft Engine Technician - Aviation Services Are you an experienced aircraft engine specialist with hands-on expertise across major engine types such as CFM56, LEAP, V2500, RB211, or Trent700? Our client, a well-established aircraft engine maintenance and repair organisation experiencing strong growth, is seeking an Aircraft Engine Technician to join its Stansted-based team. The business supports airlines and lessors worldwide, combining deep technical skill with a commitment to quality and performance. About the Role You’ll play a key role in engine maintenance and repair within a fast-paced workshop, working closely with team leaders and management to meet daily operational goals. The position involves both base and occasional field work, supporting engines on-wing and near-wing as required. This is an opportunity to join a highly skilled group of technicians supporting a diverse engine portfolio, contributing to the ongoing success and reputation of a leading maintenance provider. Key Responsibilities • Carry out maintenance and repair work scopes in line with approved data and manuals, • Support engine shop turnaround targets and ensure work is completed accurately and efficiently, • Maintain regulatory and quality standards in accordance with CAA, EASA, and FAA approvals, • Promote safe working practices and maintain compliance with Health and Safety policies, • Collaborate across teams to improve processes, solve problems, and deliver consistent results, • Adhere to Human Factors principles and company procedures at all times Experience & Qualifications • Time-served aerospace industry apprentice with at least 3 years’ post-apprenticeship experience, • Previous experience working in a busy engine shop, • Proven approval or hands-on experience on one or more of the following: CFM56, LEAP, V2500, RB211, CF6, CF34, PW4000, PW1000G, or Trent700, • Strong understanding of engine shop manuals, ATA chapters, and Part 145 / FAA regulations, • Borescope experience advantageous, • Current Human Factors, EWIS, and Fuel Tank Safety training preferred (training can be provided), • Forklift licence desirable What’s on Offer • Competitive base salary, • Allowance for each engine approval held, • Shift allowance for 5/4/4/5/4/4 pattern, • Pension and private medical insurance Why Apply? • Join a respected and growing aircraft engine MRO with global reach, • Work with a collaborative, experienced team in a modern facility, • Contribute to a business known for technical expertise and customer focus Candidates must have the right to live and work in the UK and be based within a commutable distance of Stansted Airport.

Job Title: Data Engineering Manager Job Type: Full Time, Permanent Location: London, Hybrid Role Purpose At Travelex we are developing modern data technology and data products. Data is central to the way we define and sell our foreign currency exchange products. Our relationship with our customers is deeply data-driven. The data engineering manager (DEM) owns the design and delivery of all data flows to and from our data platform, underpinning crucial data products. The DEM is responsible for a significant transformation Travelex is going through, with event-driven and transactional enhancements to our enterprise data architecture, alongside expansion of our data warehousing function to support a wide range of data integrations. Main Responsibilities: Leadership & Strategy • Work with the Director of Data Engineering and IT Leadership to enhance the company's data maturity., • Maintain strong business alignment by engaging with leaders across domains and geographies., • Ensure data engineering initiatives match evolving business priorities., • Promote a product mindset, balancing technical efficiency with clear business value. Team Management • Lead the Data Engineering team, providing supervision, coaching, and professional development., • Work with the Data Delivery Manager to improve team productivity and velocity., • Oversee planning sessions, standups, retros, and team meetings., • Define and deliver technical goals & OKRs in collaboration with the teams. Technical Leadership • Own the architecture of the company's data platform, ensuring scalability, reliability, and security., • Drive modernisation by transitioning from legacy systems to a lean, scalable platform., • Act as a lead expert for technologies such as AWS, DBT, Airflow, and Databricks., • Establish best practices for data modelling, ingestion, storage, streaming, and APIs. Governance & Standards • Ensure all technical decisions are well-justified, documented, and aligned with business needs., • Lead reviews and approvals for Data Engineering, Data Science, and Data Visualization projects via data architecture review board., • Promote best practices in data governance, security, data protection, and risk management. Operational Excellence • Oversee monitoring of live data products and lead response to data incidents., • Drive improvements in data quality, working with data owners and managers., • Collaborate with engineering teams to ensure seamless system integration., • Advocate for reducing technical debt while balancing resource constraints. Innovation & Continuous Improvement • Stay updated with industry trends and recommend relevant technologies., • Lead analysis, assessment, and design activities, influencing key decisions., • Foster collaboration with data analysts and data scientists to develop impactful data products. Requirements – Skills and Experience To qualify for the DEM role, experience and skills from the list below are required. Essential: • Strong leadership: An inspirational leader, engaging team player, and curious listener., • Excellent problem-solving skills with experience in complex data products., • Expertise in data engineering and cloud engineering, including data ingestion, transformation, and storage., • Significant hands-on experience with AWS and its data services., • Expert-level skills in SQL, Python, DBT, Airflow and Redshift., • Confidence in coding, scripting, configuring, versioning, debugging, testing, and deploying., • Ability to guide and mentor others in technical best practices., • A product mindset, focusing on user needs when designing deliverables., • Experience in designing technology solutions with complex end-to-end data flows., • Experience in implementing data governance, including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: • Experience with Databricks, • Understanding of how data platforms interact with marketing and customer engagement platforms., • Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks., • Good understanding of security and data protection best practices., • Familiarity with compliance and regulations, such as GDPR, PCI and FCA., • The flexibility to adjust your delivery approach to business needs, including mixing elements of Kanban, Scrum, Lean and our own custom practices., • The passion to stay up-to-date with the latest advancements in your field, exploring new tools and methodologies., • The curiosity to understand the business, its requirements and culture., • Your own unique style or way of working, which will make our team diverse and original. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Test and Development Engineer - London - Salary up to £36,000, OTE £49,000 + Benefits - Ref 1931 I am currently recruiting for a Test and Development Engineer to work for a leading Engineering organisation based in London. Salary up to £36,000, OTE £49,000 + Benefits. The organisation are industry leaders within their field delivering world class products into a specialist market. They have a team of highly motivated individuals that are extremely driven and pride themselves on delivering their innovative portfolio of products and engineering expertise to clients across the globe. Due to aid with their expansion plans and in line with increased demand for their products, they have the need to appoint another Test and Development Engineer on a permanent basis. In this role as a Test and Development Engineer, you will be responsible for testing finished machines before they're shipped to the customer. These machines will include motors, PLCs, HMI's and pneumatics to name several of the key components. This role will include you fitting the control panel, wiring where and when required, analysing faults that arise and rectifying them where and when you can. If the fault is outside your remit, then once diagnosed you can liaise with the specialist teams to find an appropriate solution, such as reprogramming a PLC or re designing a mechanical component. Ideal Requirements: • At least 3 years commercial experience, • Experience fault finding or troubleshooting PLC's (searching inputs and outputs), • Understanding of Pneumatics, • Experience wiring panels This is an immediate requirement, so if you have the required skills and experience, please get in touch immediately with an up-to-date copy of your CV or contact Adam on 01183 366 100.

Lead Critical Systems Technician – London £49k + Huge In house Benefits Days Monday to Friday 0800 – 1600 Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department’s overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The Engineering team comprises <56 FTE and covers the building's (x3) core properties located in London & Essex. The London properties comprise (x2) properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. The scope of services to be provided by the engineering Technician includes, but is not limited to: • Responsible for supporting reactive maintenance tasks allocated via the IWMS., • Update both planned and reactive maintenance tasks within the IWMS system., • Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365., • Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime., • Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems., • Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management., • Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system., • Across office and engineering environments, undertake measurements and surveys as directed., • Support statutory testing of all Life Safety systems across the portfolio., • Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks., • Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report., • Participate as an Authorised Person (LV) – Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW., • Complete all allocated annual training and performance objectives., • Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others., • Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards., • Contribute to encouraging and embedding a strong team-working and continuous improvement environment., • Participate in the weekly On-Call technical support rota to support incident response across all (x3) sites. Requirements • Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject., • IOSH Operating Safely qualification., • Security Vetting to SC Clearance – will be provided by the company., • Experience with IWMS planned and reactive maintenance tools using handheld HMI., • Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems., • Demonstrable Authorised Person experience at HV or LV system operation., • Experience operating within a defined Safe Systems of Work (SSoW)., • Knowledge of statutory and compliance obligations relevant to engineering systems., • Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs)., • Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits • 26 days annual leave, • Interest-free season ticket loan, • Private health insurance, • Dental insurance (level 1), • Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf., • Life assurance of 4 x pensionable salary, • Flexible benefits package of 8% of base salary. This can be taken as cash or used to buy from a range of benefits including up to 12 days additional leave, gym memberships, private health insurance for partner/family and much more.