JOB TODAY logo

Trabajos customer experience specialist en LondonCrear alertas

¿Eres empresa? Contrata customer experience specialist candidatos en London

  • Tearista / Sales Assistant
    Tearista / Sales Assistant
    hace 22 minutos
    £12.7–£13.5 por hora
    Jornada completa
    London

    Retail Sales Assistant & Tea Bar Specialist Camden Tea Bar – Camden Market, London Full-time and Part-time Positions Available Camden Tea Bar is a highly respected independent tea shop and tea bar in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. We specialise in loose-leaf teas from around the world, and we also serve freshly prepared teas, matcha, and coffees to takeaway customers. Our reputation is built on both the quality of our drinks and the exceptional customer experience provided by our team. We are looking for reliable, professional individuals to join our team in a role combining specialist retail and barista-style drink preparation. This is a customer-focused role suited to someone who takes pride in their work and is looking for a stable, long-term position with opportunities to grow. The Role: You will be responsible for both preparing drinks and helping customers discover and purchase teas and accessories. Your responsibilities will include: Drink preparation (barista-style service): • Preparing loose-leaf teas, matcha, and tea-based drinks to a consistently high standard, • Preparing coffees and other hot drinks, • Working efficiently during busy periods while maintaining quality, • Greeting every customer warmly and professionally, • Helping customers choose teas based on their tastes and preferences, • Building strong knowledge of our teas and products through training, • Providing a welcoming, engaging, and informative experience, • Handling sales transactions accurately Shop standards and responsibility: • Maintaining excellent cleanliness and presentation, • Restocking products and maintaining displays, • Taking pride in the appearance and smooth running of the shop What We’re Looking For: We are looking for people who genuinely care about customer experience and quality. The ideal candidate will be: • Friendly, confident, and professional with customers, • Reliable, punctual, and responsible, • Calm and efficient in a busy environment, • Interested in developing specialist tea and drink knowledge, • Looking for a long-term role with stability and progression Experience preferred: • Barista experience OR hospitality experience, • Retail experience OR strong customer-facing experience Training and Development: You will receive structured training to develop: • Specialist tea knowledge, • Drink preparation skills, • Customer service and communication skills, • Professional retail standards Our team are trained to provide both excellent drinks and expert customer guidance. Growth & Progression Opportunities: Camden Tea Bar is an expanding independent business, and we are committed to promoting from within. There will be opportunities to progress into roles such as: • Senior Tea Bar Specialist, • Supervisor, • Assistant Manager, • Management roles in future locations We are looking for people who want to grow with the business long term. Who This Role Is Ideal For: This role is ideal for someone who has worked as a: • Barista, • Café assistant, • Hospitality professional

    Inscripción fácil
  • General Manager
    General Manager
    hace 19 horas
    £38500–£47500 anual
    Jornada completa
    London

    14 years ago Thom James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on... Nowadays we have over 20 award-winning pizzerias across the UK, we've got our own Pizza Academy where we run training workshops every day, and we're also a BCORP - something we're extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As a Restaurant General Manager, you'll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. Your responsibilities will also include; • Recruitment and Internal Development, • Stock management., • Team training., • Customer feedback. Whilst skills are important, representing our values is just as important too. These shape our team culture. • 'Push Yourself' because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • 'Be Yourself' means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • 'Respect Others' because everyone is welcome at Pilgrims and we're committed to creating an inclusive environment where people feel they belong., • 'Enjoy Yourself' because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don't take our word for it. In our most recent 'happiness survey' (team feedback survey)... • Over 200 people said the thing they love most about working at Pilgrims is their team. • Over 100 people said their favourite pizza perk was the amount of free pizza they get., • And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? • Salary up to £47,500 + tronc + bonus., • 45hr week over 5 days, • On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years)., • After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday! Some of our favourite Pizza Perks include... • 1 extra day holiday as "Happiness Day' so you can do something that you love and makes you happy about outside of work., • A tasty bonus every time you refer a friend to join., • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!

    Inscripción fácil
  • Assistant Manager
    Assistant Manager
    hace 2 días
    £30000–£35500 anual
    Jornada completa
    London

    14 years ago Thom James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on... Nowadays we have over 20 award-winning pizzerias across the UK, we've got our own Pizza Academy where we run training workshops every day, and we're also a BCORP - something we're extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As an Assistant Manager you'll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. Your responsibilities will also include; • Creating rota's., • Stock management., • Food quality., • Customer feedback., • And, we want to hear your ideas how we can introduce more people to dine with Pilgrims. Whilst skills are important, representing our values is just as important too as they shape our team culture. • 'Push Yourself' because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • 'Be Yourself' means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • 'Respect Others' because everyone is welcome at Pilgrims and we're committed to creating an inclusive environment where people feel they belong., • 'Enjoy Yourself' because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. But don't just take this word for it. In our most recent 'happiness survey' (team feedback survey)... • Over 200 people said the thing they love most about working at Pilgrims is their team., • Over 100 people said their favourite pizza perk was the amount of free pizza they get., • And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? • Salary up to £35.500 per year +tronc + bonus, • 45hr week over 5 days, • On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years)., • After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday! Some of our favourite Pizza Perks include... • 1 extra day holiday as "Happiness Day' so you can do something that you love and makes you happy about outside of work., • A tasty bonus every time you refer a friend to join., • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!

    Inscripción fácil
  • Juicer
    Juicer
    hace 10 días
    £12.21 por hora
    Jornada completa
    Ilford

    We're located inside The Exchange Ilford second Floor - Feel free to Drop by. Are you a vibrant, energetic individual who loves creating experiences as fresh as our ingredients? Our acclaimed juice bar is growing, and we’ve just opened a stunning new branch in the heart of a bustling East London shopping mall! We're on the hunt for passionate foodies and customer service stars to join our fresh faced team. Who We Are: We’re not your average juice bar. We’re a destination for authentic, sun-inspired flavours and feel good vibes. We specialise in hand pressed sugarcane juice and our famously refreshing (non-alcoholic) mojitos. Our menu is always expanding with innovative, delicious, and healthy drinks that make our customers smile. The Role: As a Juice Bar Specialist, you'll be at the heart of the action. This is a hands-on role where you'll create memorable moments for every customer who walks up to our counter. Your key responsibilities will include: • Crafting our signature drinks with precision and passion from crushing sugarcane to perfectly preparing fresh coconuts., • Providing exceptional, friendly, and efficient customer service in our fast-paced mall environment., • Educating customers on our menu and helping them find their new favourite drink., • Maintaining the highest standards of cleanliness and food safety., • Operating the till and handling transactions., • Working as part of a dynamic, supportive team to keep the energy high and the drinks flowing. Who You Are: We're looking for someone who is: What We Offer You: Ready to Pour Some Good Vibes? If you’re ready to bring the energy and learn a craft you can be proud of, we would love to hear from you.

    Sin experiencia
    Inscripción fácil
  • Marketing Manager
    Marketing Manager
    hace 23 días
    £50100 anual
    Jornada completa
    London

    About Us Tezali Company Ltd is an expanding UK business specialising in premium and internationally sourced retail products. We are opening our new retail store at Westfield White City Shopping Centre, one of London’s leading shopping destinations, and are seeking an experienced and commercially minded Marketing Manager to lead our store launch marketing and ongoing brand growth. The Role This is an exciting opportunity to join our business during a key expansion phase. You will be responsible for driving footfall, customer engagement, promotional campaigns, and commercial performance of our new Westfield store. The ideal candidate will have strong luxury retail marketing experience, a hands-on approach, and the ability to operate in a premium, fast-paced retail environment. The candidate should also have familiarity with Oriental and Eastern products. Key Responsibilities Marketing & Campaign Management • Develop and implement marketing strategies aligned with sales and brand objectives, • Lead store opening campaigns, seasonal promotions, and special events, • Coordinate online and offline marketing activity to increase customer traffic and sales In-Store Promotions & Visual Merchandising • Work closely with store teams on promotional displays and product launches, • Support visual merchandising to maintain premium brand presentation, • Ensure campaigns meet shopping centre and brand standards Commercial Performance • Analyse sales data, customer trends, and campaign performance, • Monitor KPIs and prepare reports for management, • Recommend pricing, promotional, and product positioning strategies Stakeholder Management • Liaise with Westfield Shopping Centre marketing teams regarding events and promotions, • Coordinate with suppliers, agencies, and external partners, • Work closely with senior management and store operations teams Budget & Operational Support • Manage marketing budgets effectively, • Support store teams by providing guidance on promotional focus, customer engagement, and campaign execution., • Support excellent customer experience standards in store Requirements Essential • Proven experience in retail marketing or marketing management, • Strong commercial awareness and sales-driven mindset, • Experience working in premium, lifestyle, or high-footfall retail environments, • Ability to analyse data and improve performance, • Strong communication and organisational skills, • Ability to manage multiple campaigns simultaneously Desirable • Experience with international or specialist product ranges (especially Oriental and Eastern products), • Experience working within shopping centres or destination retail environments What We Offer • Competitive salary, • Opportunity to lead marketing for a major new store opening, • Career growth within an expanding company, • Dynamic and supportive working environment To Apply Please submit your CV and cover letter through Job Today. Tezali Company Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

    Inscripción fácil
  • Customer Service Specialist
    Customer Service Specialist
    hace 27 días
    £23.4–£27 por hora
    Jornada parcial

    Empowered Employment is a new online platform dedicated to mainly helping women build flexible, independent income through online conversation services. We provide full training, guidance, and ongoing support to help you get started and succeed overnight. Our focus is simple: we don’t just offer opportunities, we teach you how to earn. Through structured support and practical training, we help you develop the skills needed to confidently work within the online conversation industry and maximise your income potential. This role is ideal for individuals who are looking for flexible, remote work that fits around their lifestyle, while being supported every step of the way. What You’ll Be Doing: • Engaging in online conversations through approved platforms, • Building confidence and communication skills through guided training, • Learning proven methods to increase engagement and earnings, • Working independently from home with full flexibility Earnings: • £23.40 to £27.00 per hour, • 6 Different payment options, • Fast payment options, • Earnings vary based on activity, consistency, and engagement What We Provide: • Step-by-step training to help you get started, • Ongoing support and guidance, • Flexible working hours, • A supportive and empowering environment focused on helping you succeed Empowered Employment is built around the idea that the right support and training can open doors to new income opportunities and independence, helping individuals grow both financially and personally. Who This Is For: • Individuals who are motivated and willing to learn, • No previous experience required

    Sin experiencia
    Inscripción fácil
  • Operation specialist
    Operation specialist
    hace 1 mes
    £28000–£30000 anual
    Jornada completa
    Chiswick, London

    Location: London / Birmingham, UK Company: Giraf Logistics (UK) Ltd About Us Giraf Logistics (UK) Ltd is the UK subsidiary of Longsail International Logistics Co., Ltd., a well-established international logistics group with extensive experience in global freight forwarding and supply chain solutions. With the strong support of our parent company and the continued expansion of our UK business, we are building a fast-growing local team to provide efficient, reliable, and customer-focused logistics services. We are now looking for a bilingual Chinese-English logistics professional with relevant international logistics experience to join us and support our rapid development. Key Responsibilities • Handle daily import and export shipments across multiple transport modes, including sea freight, air freight, and road freight, • Manage shipments from quotation stage through to final invoicing, • Coordinate closely with customers, overseas agents, carriers, suppliers, and internal teams to ensure smooth operations, • Prepare and follow up on bookings, shipping documents, customs-related information, and job files, • Support the sales team by assisting with quotations, service solutions, and customer communication, • Ensure a high standard of accuracy, customer service, and operational efficiency, • Take on additional operational or administrative tasks as required to support a fast-developing business environment Requirements • Previous experience in international logistics, freight forwarding, shipping, or supply chain operations is strongly preferred, • Familiarity with import/export processes and container freight forwarding would be a strong advantage, • Fluent in both Chinese and English (written and spoken) is essential, as this role requires communication with both Chinese-speaking and English-speaking clients, agents, and colleagues, • Strong sense of responsibility and the ability to work in a fast-paced, growing team, • Good communication, coordination, and problem-solving skills, • Detail-oriented, organised, and service-minded, • Able to work independently while also contributing effectively within a team, • Mandarin-English bilingual ability is preferred; Cantonese is also a plus What We Offer • Competitive salary, negotiable based on experience and qualifications, • Performance-related bonus opportunities, • Festival gifts and team-building activities, • Supportive and friendly working environment, • Excellent opportunity to grow with a rapidly developing international logistics team

    Sin experiencia
    Inscripción fácil
  • Senior Hairstylist/ Colorist
    Senior Hairstylist/ Colorist
    hace 1 mes
    £13–£17 por hora
    Jornada completa
    London

    Overview We are seeking an experienced Hair Stylist and Colour Specialist to join our dynamic team at Alicia Hair and Beauty Hammersmith. The ideal candidate will possess a passion for hair artistry, exceptional customer service skills, and a keen eye for colour techniques. This role offers an exciting opportunity to showcase your expertise in a professional environment dedicated to beauty and client satisfaction. Applicants should be motivated, creative, and committed to delivering outstanding results while fostering a welcoming atmosphere for clients. Responsibilities Provide expert hair styling services, including cutting, colouring, and styling according to client preferences and current trends. Offer personalised colour consultations and execute colour treatments with precision. Maintain high standards of hygiene and cleanliness in the salon environment. Deliver excellent customer service by understanding client needs and advising on suitable hair care solutions. Manage appointment scheduling efficiently at the front desk, ensuring smooth daily operations. Mentor junior staff or apprentices where applicable, sharing knowledge and techniques to support their development. Assist with store management tasks as required, including stock replenishment and maintaining product displays. Skills Proven experience as a Hair Stylist with a strong portfolio of colour work and styling techniques. Proficiency in barbering is desirable but not essential. Excellent communication skills to engage effectively with clients and team members. Strong customer service orientation with the ability to build lasting client relationships. Organized with the ability to manage front desk responsibilities efficiently. Capable of mentoring junior staff or apprentices to foster growth within the team. Knowledge of store management practices and maintaining a welcoming salon environment. This position offers a vibrant work environment where creativity and professionalism are valued. We welcome passionate individuals eager to advance their careers in the beauty industry while delivering exceptional service to our clients. Job Types: Full-time, Part-time, Permanent Benefits: Employee discount Profit sharing Store discount Work Location: In person (W6 0SP)

    Inscripción fácil
12
right arrow icon