Customer experience specialist jobs in LondonCrear alertas

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Vice President, Product Marketing Manager to join our Platforms Marketing team. This role is in London. In this role, you’ll make an impact in the following ways: • Drive commercial success of BNY by creating and executing marketing strategies aligned with business priorities., • Collaborate with product teams to understand the roadmap, develop positioning, messaging and create go-to-market strategies., • Plug into broader marketing initiatives across the enterprise and collaborate with other stakeholders across marketing to facilitate the creation, coordination, and communication of multi-channel marketing campaigns., • Drive marketing strategies that support business priorities to grow our markets platforms businesses, with a focus on setting clear goals and quantifying commercial impact, • Act as a subject matter expert for the business from positioning through to sales enablement, • Build platform positioning, value propositions, and messaging that resonate with clients and the market to highlight our differentiation., • Build knowledge about the products, the client segments they serve and the competitive environment, • Create and maintain a sales enablement suite of materials, building a growing set of marketing tools and literature to support demand generation, client lifecycle marketing, sales and account development., • Identify product synergies across the broader enterprise, • Act as cross-functional leader who unites marketing, commercial, client success, and product teams to drive business results., • Collaborate with business partners including product development, sales and relationship management teams whilst also collaborating closely with specialist marketing functions and communications teams to execute deliverables. To be successful in this role, we’re seeking the following: • Bachelor’s degree in marketing, business, communications, or related field; master’s degree preferred., • Vast experience in product marketing, particularly from Banks, • Proven ability in developing and executing comprehensive product marketing strategies, including product positioning, messaging, and go-to-market planning., • People leader with strong leadership skills, with the ability to inspire and motivate teams to deliver exceptional results in a fast-paced, dynamic environment., • Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization., • Deep understanding of marketing principles, customer insights, and emerging trends in product marketing within financial services., • Creative thinker with a passion for driving innovation and excellence in product marketing strategy development and execution. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. THE ROLE: The AV Solutions Engineer will work as a member of the Global Technology Services (GTS) team for our client. The Engineer reports to the Senior Manager of Collaboration out of the London office. RESPONSIBILITIES: The AV Solutions Engineer is responsible for project launch, coordination and completion. The specialist will play a key role in standardizing equipment, strategies, and overall large projects working in conjunction with our real estate and technology teams. In addition, the engineer will oversee the preventative maintenance, upkeep and escalations for all conference areas throughout our global footprint. The primary responsibilities of the role are system design, maintenance, and project delivery including: • Project schedules, risk management and communicating goals to project stakeholders., • Coordinate with teams across the globe to ensure project delivery, budget, and installation management., • Upgrade firmware, coding and upkeep industry standards to all equipment., • Coordinate with partners to schedule techs, programmers & engineers for deployment., • Assist with project handover, managing pending project list, project reports and programming bugs/issues., • Work with construction teams, vendors, consultants and field teams to deliver our global design., • Provide documentation including change requests, expenditure requests, timelines, milestone notifications and project handover., • Troubleshoot urgent escalations, software issues and/or any other related issues pertaining to completed projects., • 3+ years’ experience in AV system design, room Integration & project management., • Advanced understanding of AV system functionality, integration, programming and techniques., • Proficiency with office365, project management software and CAD, • Extensive knowledge of video networks, video over IP, switching, DSP’s, audio distribution and control processors, • Creative problem-solving, logical deployment skills, agile under pressure, and organizational abilities., • Ability to read and comprehend project technical documents including, engineering and architectural design, timelines, acoustical reports, and constructions documents., • Excellent communications skills, customer service skills, and organizational skills. #IND

Client Platform Specialist EOS is seeking a Client Platform Specialist to be a key member in a small team with a large technology client. The role will concentrate on the setup, configuration and support of various hardware devices (computers, phones, tablets, VR headsets, AR/MR devices). This position is part of the IT organization, so candidates must be passionate about technology, live customer service and have the ability to thrive in a fast paced, high-pressure environment. A passion for gaming is a plus. Responsibilities ■ Support day-to-day operational requests that come in through the internal tasking queue ■ Support automated solutions using Powershell, bash scripts, Python ■ Administer and maintain client system management tools (i.e. PC/phone/tablet imaging) ■ Administer and maintain mobile device management systems for android and iOS (i.e. ADB/Apple Configurator 2) ■ Identify internal process and automation improvements ■ Provide technical support both remotely and onsite at events ■ Maintain and manage Windows, Android, iOS, iPadOS images ■ Create and maintain documentation for all processes and troubleshooting guides ■ On-site event support that may include international travel outside of normal office hours ■ Off-site on-call event support outside of normal office hours REQUIREMENTS ■ At least 2 years of experience supporting MacOS/Windows/iOS/Android in a corporate environment ■ BA/BS degree or equivalent experience in a similar field ■ Experience in a startup environment a strong plus ■ Excellent communication skills and ability to clearly communicate complex technical concepts ■ 1+ years Enterprise Windows client management experience(GPO’s, Chef, FOG, MDT etc.) ■ Experience with mobile device management(MDM) solutions ■ Experience with ADB (flashing/sideloading) ■ Basic networking skills (DHCP, TCP/IP, FTP, PXE) ■ Familiarity with Windows 10/11 (Windows Deployment, PE, registry, services, tasks) ■ Basic knowledge of Linux environments a plus ■ Experience in building PCs (specifically gaming), with a wealth of knowledge in upcoming and existing PC components a plus ■ This job requires international travel. Accordingly applicants must have a valid passport at time of employment and maintain their passport as long as they are in this position. #IND

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU'LL DO: This position is responsible for creating high-end digital content—including video, photography—and standardizing content delivery and video production. Based in London under the GTS AV (Workplace Technology) umbrella, the role will manage regional strategy, projects, broadcasts, studio work, and event videography/photography. It will collaborate with Marketing, Creative, Events, Social Media, Business Services, and Leadership, while aligning with global teams to ensure a consistent, unified approach to content. JOB DESCRIPTION • The AV Production Specialist is responsible for organizing, production and editing practices for the diverse projects across our offices., • The specialist is responsible for creating and editing various media formats to a completed finished result., • The AV Production Specialist is responsible for overseeing media projects from initiation through the post process and completion of our project., • Ability to produce, record and edit content within short timeframes., • Produce high end photography and various other still shot projects., • Create digital content for our digital signage and wayfinding systems., • Create backgrounds and text for our scheduling system., • Deliver polished completed media to various groups on a timely manner., • Create content from the broadcasting studio with various cameras, microphones and live capturing., • Editing raw videos, applying lower thirds, colour correction, timelines and transcriptions., • With closely with our Marketing teams on standardizing our global brand and delivery approach., • Work with various scripts, voice overs, podcasts, interviews, special projects on a fast-paced environment., • Work closely with vendors and consultants to identify all necessary equipment, shipping, rental logistics for all the offsite events and global programs for the Firm, • 3 + years hands on experience in video recording, editing, photography, and digital creation., • Advanced knowledge of Adobe Creative Suite, Premiere Pro, After Effects & Photoshop., • Advanced Knowledge of All-digital workflows and audio/video formats, codecs, frame rates., • Advanced Knowledge of conversions, media repository and media distribution technology., • Advanced Knowledge of Mac OS and Windows, • Excellent communications skills, customer service skills, and organizational skills. #IND

Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 – 17.00, Monday – Friday This is a great job for someone... We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you’ll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection’s purpose is all about “helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one”, counting on us to be there for them when they need it most. * You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work * You will possess the ability to work within a close knit team as well as under your own autonomy * You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business * Supporting change in the business and raising suggestions for improvement Skills and experience we’re looking for * Experience in administration * Strong communication skills, via email and telephone * Ability to manage change of priorities and can organize and manage own workload * Approachable team member, able to easily build rapport with others * Excellent skills with Microsoft applications (especially Excel) What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary of £25,400 based on 35 hours a week * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga (___).

Salary: Competitive Salary + Bonus + Excellent Benefits Sales Advisor – Crayford - Climate Centre So, who are we? We are Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in our Crayford branch, you’ll be responsible for: * Serving customers on the trade counter by understanding their specific needs and providing product recommendations. * Responding to customer enquiries via phone & email promptly and courteously with a proactive attitude, along with general office duties. * Completing general warehouse duties, including picking and packing orders, putting away deliveries, and merchandising displays to a high standard. This is a full-time permanent role working 40 hours per week, Monday to Friday, 08:00am - 17:00pm with 1hr break. No weekend work required. And here’s what we’d like you to have: * Sales or customer service experience * Previous experience in a busy warehouse environment * Dependable team player, prepared to support in all areas of the branch. * Eagerness to learn, with a positive and enthusiastic attitude. We look forward to receiving your application! #ACHS150 Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!

Salary: Competitive Salary + Bonus + Excellent Benefits Sales Advisor – Crayford - Climate Centre So, who are we? We are Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in our Crayford branch, you’ll be responsible for: * Serving customers on the trade counter by understanding their specific needs and providing product recommendations. * Responding to customer enquiries via phone & email promptly and courteously with a proactive attitude, along with general office duties. * Completing general warehouse duties, including picking and packing orders, putting away deliveries, and merchandising displays to a high standard. This is a full-time permanent role working 40 hours per week, Monday to Friday, 08:00am - 17:00pm with 1hr break. No weekend work required. And here’s what we’d like you to have: * Sales or customer service experience * Previous experience in a busy warehouse environment * Dependable team player, prepared to support in all areas of the branch. * Eagerness to learn, with a positive and enthusiastic attitude. We look forward to receiving your application! #ACHS150 Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Job Role: Lead Software Engineer, React Native Job Type: Full Time, Permanent Location: London, Hybrid (3 office days a week) Role purpose As a valued member of our engineering team, you will contribute to the development of our innovative application using React Native. Working with a modern JavaScript stack, your primary focus will be on coding, testing, and enhancing the functionality of Travelex's and partner mobile applications. In this role, you will collaborate closely with our Principal Engineer and the Mobile Apps team members. While this is primarily an engineering role, we are always looking for developers who have a keen eye for product and who can contribute to the development of features at a product level before they are implemented. If you are eager to be part of a dynamic team, contribute to Travelex's digital-first strategy, and be part of a company that values its employees while prioritizing work-life balance, we invite you to explore this exciting opportunity with us. Key accountabilities and decision ownership: Technical Leadership • Lead the design and implementation of key features and components of our React Native mobile application., • Make informed technical decisions that improve performance, reliability, and scalability., • Participate in architectural discussions and help shape the technical direction of mobile applications., • Provide support and unblock engineers during development, testing, and integration. Project Ownership & Delivery • Own the technical delivery of high-visibility features or workstreams., • Work with Product and Design to refine requirements, contribute to planning, and identify risks early., • Break down complex tasks into clear, manageable deliverables for the team., • Communicate progress and technical considerations clearly to stakeholders. Collaboration & Mentorship • Mentor and support engineers, helping them grow their technical skills and confidence., • Lead by example in code reviews, ensuring best practices and quality standards are upheld., • Help foster a healthy engineering culture based on learning, knowledge sharing, and accountability. Engineering Quality • Champion strong testing, code quality, and performance practices., • Knowledge of best practices in security, performance and accessibility, • Identify areas for improvement within the codebase and contribute to long-term maintenance plans. Skills, knowledge, and experience: Must have: • 8+ years of software development experience, • 5+ years of professional experience in React Native, • Strong proficiency with TypeScript, React Native (or Expo), and mobile development patterns., • Proven track record of shipping complex mobile applications to production, • Comfortable mentoring peers and supporting technical decision-making., • Solid understanding of API integration (GraphQL and/or REST)., • Strong communication skills — able to work effectively with engineers, product managers, and designers., • Experience with native modules and bridging in React Native, • Familiarity with state management libraries (Zustand, Redux, MobX etc.), • Experience with the testing pyramid and tools such as Vitest, Jest, React Native Testing Library, Maestro, Detox Nice to have: • Experience with iOS (Objective-C, Swift) or Android (Java, Kotlin) native development., • Experience with mobile release processes for the App Store and Play Store., • Experience with performance optimisation and profiling in React Native., • Familiarity with analytics and crash reporting tools., • Experience building internationalised mobile applications, • Experience developing white-label applications Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

3-5 Years experience - Must be close to London. The Pre-Sales Consultant will propose enterprise infrastructure and security solutions through a structured consultation framework based on recognised regulations and standards (e.g., Cyber Essentials in the UK and Europe, ISO 27001, NIST). This role combines consultative engagement with product management support to deliver tailored solutions that meet compliance requirements and customer needs. Principle Accountabilities:1. Pre-Sales Engagement Support sales teams in identifying and qualifying opportunities. Prepare and deliver presentations, proposals, and solution overviews to prospective clients. Act as a trusted advisor during pre-sales discussions, ensuring alignment with regulatory and business requirements. 2. Consultation & Productisation Lead initiatives to develop and standardise consultation offerings based on frameworks such as Cyber Essentials, ISO 27001, and similar. Translate customer needs and compliance obligations into actionable service packages and product features. Collaborate with technical and commercial teams to ensure feasibility and competitiveness. 3. Product Management SupportAssist in defining product roadmaps and service enhancements based on market trends and client feedback. Monitor performance of consultation services and recommend improvements.Contribute to pricing strategies and value propositions. 4. Customer InteractionEngage with clients to gather requirements, analyse challenges, and propose compliant solutions. Maintain clear and professional communication throughout the pre-sales cycle. 5. Internal CollaborationWork closely with sales, technical, and delivery teams to ensure seamless handover from pre-sales to implementation. Provide input for marketing materials and knowledge-sharing sessions. Experience and skills:1. Skills & CompetenciesStrong listening, analytical, and communication skills. Solid understanding of security and compliance frameworks (e.g., Cyber Essentials, ISO 27001). Ability to create clear, concise documentation and proposals. Collaborative mindset with a proactive, problem-solving approach. 2. Experience & QualificationsPre-sales, product management, or IT consultation (Junior role acceptable). Familiarity with IT security standards and enterprise solutions is an advantage. Preferred Certifications:(advantageous, not mandatory). - Project Management: PMP or PRINCE2 (Foundation or Practitioner level) or equivalent. - Security: CISSP or equivalent. - Microsoft Power Platform related certifications or equivalent. Proficiency in MS Office and presentation tools. 3. Personal Attributes, Self-Management and TeamworkCustomer-focused with a consultative approach. Organised, proactive, and eager to learn. Comfortable working in a fast-paced environment. Flexible approach to work hours with strong time management skills. Fluent in English (reading, writing, speaking, listening). Strong sense of responsibility, work ethics, and reliable attendance. Ability to work effectively within a team and delegate tasks when required. Commitment to promoting and following company rules and procedures. 4. Career PathNext Steps: Senior Pre-Sales Consultant → Product Manager → Solution Architect. Opportunities to specialise in security compliance consulting, product development, or enterprise solution design. Access to training and certifications (e.g., advanced project management, security frameworks). 5. Key Performance Indicators (KPIs)Pre-Sales Success Rate: Percentage of proposals converted into projects. Consultation Quality: Client feedback scores and compliance accuracy. Productisation Milestones: Delivery of standardised consultation packages within agreed timelines. Collaboration Efficiency: Timely handover and coordination with internal teams. Knowledge Contribution: Participation in internal training and documentation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Machine Learning Specialist (Computer Vision) Profile: Safe Intelligence is on a mission to make AI safe and reliable for anyone to use. To help us succeed, our team is looking for Machine Learning Specialists, and we’re hoping it’s you! In this role, you’ll play a leading role in helping both customers with their ML validation challenges and in helping drive our product forward with insights on how to build the best validation solutions for high-stakes machine vision problems. The specific focus of this position is on ML-based computer vision in high-stakes applications in Aviation, Mobility, Robotics and Edge Devices, with particular emphasis on object detection and tracking. The role has customer & user-facing elements working on real world problems to help ML teams (R&D and Product within other organizations) improve the quality of their models, but also requires deep foundational knowledge on ML-based computer vision. In addition you will also work closely with the Safe Intelligence R&D team to help improve the company’s tools based on the challenges you see in your domains of expertise. This can range from inputs to product to working on the product itself. Previous contributions to state-of-the-art machine vision models including object detectors as used in applications is required. Knowledge of Machine Learning verification is not required, but a solid knowledge of existing testing practices, metrics, state-of-the-art training and validation methods is essential. We’re looking forward to having you on board! Responsibilities. As a Safe Intelligence Machine Learning Specialist - Computer Vision, you will: • Work closely with customers and end-users to understand their machine vision models and help them assess performance. Generally these will be R&D and product teams at customer organisations including leading teams in major companies in Aviation, Mobility, Robotics, and Edge Devices., • Implement prototypes, use cases, and solutions that apply the methods and tools developed at Safe Intelligence to address user-specific problems in deep validation and robustness, particularly in the field of machine vision for Aviation, Mobility, Robotics and Edge Devices., • Conduct experiments to evaluate various approaches and weigh their respective trade-offs., • Coordinate with the research and platform teams to guide future development based on use-case specific challenges., • Contribute to the development of an efficient and scalable package for performing verification and robust learning. Requirements. The technical requirements for the role are: • Previous Scientific and Engineering contributions to key problems in machine vision, such as object detection or tracking, typically evidenced via first-author papers in top computer vision conferences such as CVPR, ICCV, and ECCV., • In-depth experience in training, evaluating and deploying state-of-the-art Machine Vision models, including standard architectures such as Yolo, Vision Transformer architectures, and Eva., • Experience talking to stakeholders in these models to understand their requirements and guiding them through what is and is not possible or desirable in a model., • Familiarity with Python and the packages widely used in data science and machine learning. Developers should be familiar with libraries like NumPy, pandas, scikit-learn, TensorFlow, and PyTorch., • Familiarity with best practice in Machine Learning workflows and MLOps tools., • Experience in the Aviation, Mobility, Edge Devices, and/or Robotics industries., • Passionate about helping engineering teams achieve their AI and ML goals., • Comfortable and energized in a fast-paced environment., • Excited about interacting with others and digging in to help solve their problems collaboratively., • Technical and constantly in a state of learning., • Able to communicate clearly and efficiently with a variety of audiences including developers, customers, researchers, partners and executives., • Fearless in getting "hands-on" with technology and execution., • Knowledgeable about modern software engineering processes., • Comfortable with ambiguity with a drive for clarity., • Collaborative with, and respectful of others on the team., • Honest, straightforward and caring about each other’s well being. Why Safe Intelligence is for you: We strongly believe AI can bring great benefits to individuals and society, but these will only be achieved if the systems we build are safe to use. To meet this need, we are developing advanced deep validation techniques and tools that allow AI/ML engineers world-wide to validate the robustness of their models, as well as repair the fragilities that they discover. By joining us, you’ll be able to help advance the techniques, bring advanced technologies to AI/ML engineers worldwide and contribute to our shared mission to realise successful and reliable AI. Grow with us! If you think you can bring something special to this role, please apply even if you do not meet all listed criteria. Safe Intelligence is exploring uncharted waters, and finding the right crewmates is important to us. We support ongoing learning for the whole team, ranging from individual mentorship to internal seminars and support for sector and technology-specific upskilling. Compensation & Benefits: Safe Intelligence provides competitive compensation based on role and candidate experience. We aim to be competitive with pay rates. Company benefits for all roles include: • Stock option benefits, • Mentoring, learning, and development allowance, • Regular team social and work events, • Flexible and generous holidays. We work hard and encourage everyone to take time off to recharge and enjoy other aspects of our lives. Equality and Inclusion: We are proud to be an equal-opportunity employer and work hard to create an environment where people of diverse backgrounds and life experiences can thrive. The team is highly collaborative and meritocratic. Great ideas come from everywhere, and we strive to make it easy for people to express themselves and be heard. Location & Office Culture: Safe Intelligence is based in London, UK, and we’re focused on building the initial team here. We highly value the ability to work flexibly and remotely at times, but we also have a strong belief that regular in-office interactions make for a much more fulfilling and productive work experience. Our company culture combines optimism for the future (hard problems can be solved with the right effort), speed of iteration (the best ideas come from many ideas tested), and rigour in what matters (correctness and precision are critical for safety). Come and join us to add your skills and passion to the future of Safe Artificial Intelligence! How to apply: Find us on LinkedIn and submit for this role. If you have any questions, please feel free to email . Not ticking every box on our list? If you don’t meet all the criteria but feel you have something special to bring to the table, we encourage you to apply anyway.

Driven by Intelligence. Powered for the Future. Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. As Autel Energy continues its rapid growth across Europe’s EV charging market, we are looking for a technically savvy and customer-focused Technical Solution Specialist to join our team in London, UK. What You’ll Do • Collaborate with the sales team to provide technical expertise during pre-sales activities, including preparing documentation, supporting bids, and addressing customer inquiries., • Engage directly with customers to understand their needs and challenges, delivering tailored EV charging solutions and presenting our product capabilities., • Develop solution designs, including site planning, product configuration, and system optimization; clearly define technical scopes in project documentation., • Support prototype requests, testing, and product evaluations to ensure customer satisfaction and alignment with specifications., • Provide timely technical support to both internal teams and customers, ensuring clear, accurate information is shared., • Work closely with product, engineering, and project teams to ensure seamless implementation and feedback integration., • Analyze competitor offerings to strengthen our value proposition and support the sales team with actionable insights. You Are • Bachelor's degree in Engineering, Computer Science, or a related field., • 3+ years of experience in technical pre-sales, solution engineering, or customer-facing technical roles, preferably in EV charging or renewable energy., • Strong technical knowledge of EV charging infrastructure, solution design, and site planning., • Excellent communication and presentation skills, with the ability to simplify complex ideas for diverse audiences., • Comfortable managing multiple projects and collaborating with cross-functional international teams., • Analytical, proactive, and detail-oriented with a strong problem-solving mindset. Why Join Autel • Be part of a fast-growing company shaping the future of green mobility across Europe., • Work in a dynamic international environment with local teams and global vision., • Learn from and collaborate with top talents in the EV and smart tech industries., • Enjoy a competitive salary and benefits package with clear career development pathways., • Contribute directly to environmental sustainability and technological advancement. 📍 Location: London, UK 📆 Start Date: As soon as possible 🕘 Working Hours: Full-time Apply now and join Autel Energy to create a greener, smarter future together! 📩 Contact: Apply directly on LinkedIn or send your resume to 📌 Please mention the position you are applying for in the email subject.

Blackfield Associates are partnered with a long term client who, due to continued expansion are looking for an experienced quality / validation professional to join the business as a Product Specialist. Our client is a leader in their space, developing technology for use in the bio-decontamination process validation for the pharmaceutical and healthcare sectors. The Product Specialist role is to develop, advance and lead customer understanding of the companies products and decontamination solution. Bringing existing knowledge and experiences into the company, leading projects that further the foundational understanding of the products. As Validation Specialist, your role will be: • Contribute to the creation and implementation of customer adoption projects and roll out VHP programs., • Support the customer and applicable sector in understanding the Enzymatic technology., • Contribute to new business initiatives and projects, reviewing and communicating the impact on Quality Management Systems (QMS)., • To grow a high level of tAK product knowledge that you can effectively deliver to customers., • Understand all aspects of gaseous- predominantly VHP (hydrogen peroxide) bio-decontamination processes including validation strategies to lead customers in technology understanding., • Travelling internationally to client sites, ensuring successful acceptance and integration of the product, • Produce reports and presenting technical data and findings to potentially large groups of people To be considered for the role of Validation Specialist, you will have the following experience: • Educated in a scientific discipline, ideally degree level in pharmaceutical environment., • Must have existing knowledge of hydrogen peroxide cycle development, troubleshooting and validation using conventional methods, • Experience of managing projects, particularly validation within strict timescales., • Strong microbiological understanding and advance to a detailed and strong capability relating to Biological Indicators and our technology., • Strong communicator, able to engage with key stakeholders both scientific and commercial, • Experience of leading a team in a medical device / pharmaceutical quality environment, • Significant experience in an aseptic pharmaceutical production / manufacturing environment as engineering or validation roles is essential. This is a Customer facing, Technical/ validation role that requires scientific experience and frequent global travel. This a hybrid role - based between the company HQ office in surrey, or working from home when not traveling to client sites. Due to the nature of travel, all candidates must hold a valid right to work in the UK, that does not require sponsorship or travel restrictions, and you must hold a valid UK driving licence.

SharePoint Developer Permanent | Hybrid At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. The role: • Will be responsible for working within an agile framework as part of the SharePoint Product Squad to translate demands / requirements into appropriate Epics, Features and Stories with time and value whilst maintaining agile principles. These will then be used to deliver the product to the company in line with the Strategic and Technical Roadmaps., • Will have the ability to adapt these plans in line with prioritisation of demand., • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary, • Taking accountability for their own performance, demand delivery, meeting customer expectations, and driving future demand, • Defines the technical direction of a suite of functional capabilities or modules to the Product Squad and implements these as part of a self-organising team, • Contribute to protecting the products from technical debt and process debt and designs the system architecture to adapt to future change. Responsibilities: • Will Develop, deploy and review SharePoint systems and code to ensure it supports the business process and policy., • Plans and drives software construction activities. Adopts and adapts appropriate software development methods, tools and techniques., • Provides technical expertise to enable the configuration of system components and equipment for systems testing., • Measures and monitors SharePoint for software construction, including software security., • Presenting ideas for SharePoint Farm system improvements., • Producing detailed technical specifications, developing proposed solutions and writing the programme code to develop the solutions, • Technical testing of SharePoint in a controlled environment before go live., • Maintaining SharePoint Farms:- including general housekeeping, data cleanse, reduction of technical debt, bug fixes and configuration., • Designs system components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology., • Identifies and evaluates alternative design options and trade-offs. Creates multiple design views to address the concerns of the different stakeholders and to handle functional and non-functional requirements., • Models, simulates or prototypes the behaviour of proposed system components to enable approval by stakeholders., • Proposes and agrees the configuration items (CIs) to be uniquely identified with naming conventions., • Reviews, verifies and improves own designs against specifications. Leads reviews of others’ designs Skills & Experience: • Deep understanding of application development and promotion into multiple environments, • Experience managing technical software applications and acting as a Subject Matter Expert, • Experience of working in a DevOps / agile environment, • Experience of developing, deploying and supporting SharePoint On-Line and OneDrive, • Experience of developing, deploying and supporting Microsoft Power Platform (Apps, BI, Automate), • A Deep understanding of the M365 suite and its integration with SharePoint Online, • 5 years plus experience in field, • A high level of experience in supporting the delivery of projects and large change requests, • Ability to frequently manage changing priorities and multiple stakeholders, but to keep end-objectives in sight, • Ability to build strong relationships with internal and external partners and working within cross functional and remote teams, • Can do attitude, with impact and influencing style, • Demonstrable team working characteristics, • Highly organised, motivated and detail conscious, • Committed to learning and continuous improvement, • ITIL Foundation (Mandated) be trained at least to ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training (Preferred), • Agile qualifications (example - ScrumMaster/Product Owner) (Preferred), • Microsoft MS900 (Expected) AZ900 (Expected) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that’s focused on growth, both yours, our clients’, and the sectors we support. You’ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you’ll be part of our Specialist Talent team. That means you’ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You’ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You’re not a contractor - you’re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We’re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that’s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We’re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we’re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we’re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: ___ or check out our LinkedIn

BMS Static Engineer Are you a skilled BMS Service Engineer looking to step away from the constant travel and take on a static site-based role? This is a fantastic opportunity to join a leading building management systems specialist, working on a prestigious site in Central London. You’ll be responsible for maintaining, optimising, and fault-finding on a range of BMS and control systems to ensure building performance, comfort, and energy efficiency remain at their best. Central London • £50,000 - £60,000, • Company Bonus, • Company Vehicle, • Expenses Covered, • On Call Rota, • Overtime Possibilities, • Pension, • Private Healthcare, • Yearly Appraisal Responsibilities: • Day-to-day service, maintenance, and fault-finding of BMS systems, • Carrying out routine checks, diagnostics, and minor upgrades, • Supporting energy performance and system optimisation initiatives, • Working closely with on-site teams to ensure smooth system operation, • Identifying potential system improvements and supporting upgrade works Desired Experience: • Proven experience as a BMS Service Engineer, • Strong knowledge of Trend, Tridium, or Siemens systems (any manufacturer experience considered), • Confident in fault-finding, adjustments, and software interrogation, • Excellent communication and customer-facing skills, • Based within commutable distance to Central London What’s On Offer: • Static site – no long-distance travel, • Competitive salary and package, • Training and development opportunities, • Work on a landmark building with cutting-edge technology

London or Manchester (Hybrid) | £50,000 – £80,000 + Equity About us At the forefront of using investment portfolios as security for access to credit, Firenze is emerging as the category defining leader in what is known as “Lombard lending”. We already work with some of the UK’s leading wealth management firms to unlock access to what has historically only been available to UHNW clients of private banks. Backed by top tier investors, Firenze is now scaling the team to continue to ensure our credit infrastructure is underpinned by innovation, cutting-edge technology, and an unwavering commitment to driving client outcomes. Role Overview As a Full Stack Software Engineer, you’ll design, build, and deliver customer-facing features across our greenfield platform. You’ll work end-to-end—crafting TypeScript frontends and robust Java back-ends—while learning from experienced engineers and contributing to a modern, scalable architecture. This is a hands-on role with plenty of opportunity to develop your technical depth, gain exposure to DevOps, cloud, and observability practices, and help define how we build software at Firenze. With no legacy systems, you’ll be shaping our platform from the ground up and growing alongside a team that values mentorship, learning, and engineering excellence. Key Responsibilities • Feature Delivery: Collaborate with senior engineers to deliver new features from design to production., • Back-End Engineering (Java): Build APIs and microservices using Java (Spring Boot, Micronaut, or Quarkus), with guidance on best practices for performance and reliability., • Front-End Engineering (TypeScript – Nuxt/Vue): Develop responsive, accessible UIs with strong component and state management., • Data & Integration: Work with PostgreSQL, caching (Redis), and messaging (Kafka/SQS) — learning how to design resilient data flows., • Quality & Testing: Contribute to our testing culture (JUnit, Playwright, CI pipelines) and learn how to scale reliable delivery., • Performance & Observability: Gain hands-on experience with monitoring tools and learn how to build observable systems from day one., • Documentation & Developer Experience: Help create clear technical docs and reusable tooling that makes development smoother for everyone., • Cross-Functional Collaboration: Partner with product, design, and experienced engineers to break down work, estimate effectively, and deliver iteratively. Requirements • Experience: 3+ years of professional software engineering, including full-stack work on production systems (fintech or startup experience a plus)., • Java Proficiency: Hands-on experience building APIs/microservices in modern Java (Spring Boot or similar)., • TypeScript & Vue: Solid experience developing production-grade web apps with TypeScript and Vue/Nuxt., • Web Fundamentals: Good grasp of HTML/CSS, accessibility (WCAG), and secure web app design., • Databases & Messaging: Familiarity with PostgreSQL and at least one of Redis, Kafka, or SQS., • Testing Mindset: Comfortable writing and running tests; familiar with CI pipelines (GitHub Actions, GitLab CI)., • Cloud & Containers: Exposure to AWS or another cloud platform and Docker. (Kubernetes or ECS a plus.), • Growth Mindset: Curiosity to learn new technologies, seek feedback, and develop alongside experienced teammates. Bonus Skills • Interest in event-driven or distributed systems (Kafka, RabbitMQ, SQS)., • Exposure to DDD, CQRS, or hexagonal architectures., • Experience with observability tools (OpenTelemetry, Prometheus, Grafana)., • Familiarity with multi-tenant SaaS, RBAC, or performance tuning (JVM, SQL). Why Join Us? • Learn from experienced engineers: Work side-by-side with senior teammates who value teaching, pair programming, and open design discussions., • Accelerate your growth: Gain exposure to architecture, DevOps, security, and observability while contributing to production systems early on., • Impact: Shape a greenfield fintech platform with real business influence and visibility., • Collaboration: Join a supportive, high-performing team that values curiosity, innovation, and shared ownership., • Career Development: Clear progression opportunities as Firenze scales — move towards senior or specialist roles with mentorship and hands-on experience., • Competitive Salary (£50,000-£80,000) depending on experience, plus equity participation. You’ll be part of a hybrid team based in London or Manchester, combining the best of in-person collaboration with the flexibility of remote work. You’ll join a culture that values continuous learning, feedback, and building things the right way — not the fast way.

Project Quality Lead (Hybrid Working) Join Us! We are seeking an experienced and motivated Project Quality Lead to oversee all quality-related activities across a project which includes five HV substations of varying complexity. Key Responsibilities Quality Leadership & Oversight • Ensure quality-related project activities and services are efficiently implemented by contractors, meeting all project-specific quality requirements., • Ensure construction site teams and subcontractors adhere to project quality standards. Planning & Documentation • Prepare and review Inspection and Test Plans (ITPs) with subject matter experts., • Facilitate testing activities in accordance with the Project Quality Plan., • Support document control processes in collaboration with document controllers and specialist teams. Inspection & Compliance • Inspect completed works and initiate corrective actions where necessary., • Identify non-conformances and drive timely close-out., • Support the project team with customer complaints, reporting, and solution development. Continuous Improvement & Communication • Provide coaching, training, and regular communication with project management, site managers, internal departments, and customer specialists., • Lead and support the development and implementation of improvement measures., • Ensure proactive mitigation of quality-related risks and impacts. Qualifications & Experience • Proven professional experience on construction sites of varying size and complexity., • Previous experience working in an EPC environment covering MEICA and civil works., • Strong understanding of Quality Assurance (QA) and Quality Control (QC)., • ISO 9001 Internal Auditor certification., • Proficient in MS Office and document management systems., • Health & Safety experience is an advantage. Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for Project Quality Lead looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Aquacare is a specialist water hygiene and commercial heating provider offering expert assistance to businesses of all sizes. Through monitoring and remedial action, we help businesses build and maintain compliant Legionella control systems and modern and efficient heating plant rooms resulting in long-standing high-quality relationships. Aquacare is part of the Pennon Water Services Team, which is part of the Pennon Group. As employees we thrive in a supportive working environment, developing and continuously learning to ensure we are all working at our best and we’re looking for enthusiastic people to join our growing team and be part of our continued success. Are you an experienced Gas Engineer looking for a new challenge? Looking to move into the Commercial space to get further experience! We currently have an exciting opportunity available for a Commercial Heating Engineer to join our team working across the Hampshire / Dorset/ Berkshire region. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary up to £43,000 per annum. About the role: As our Commercial Heating Engineer, you will be responsible for installing, maintaining and repairing plumbing and heating systems in leisure centres, schools, offices and hotels. You will ideally be an experienced COCN1 gas qualified engineer with a strong background in commercial gas heating and hot water systems. What you’ll be doing: Install, service, maintain and repair commercial heating systems , including boilers, radiators, and underfloor heating. Carry out commercial plumbing installations, maintenance, servicing and repairs. Work closely with other trades to ensure seamless integration of first and second fix plumbing and heating installations . Ensure all work complies with health and safety standards and building regulations . Maintain clear and accurate records of work , including materials used and time spent. Handle equipment and materials, including heavy lifting when required. Conduct remedial TMV servicing and replacements . Undertake general domestic plumbing tasks as needed. What we are looking for: Relevant Commercial Gas Qualifications , such as: COCN1, CODNCO1, CIGA1, CORT1, ICPN1, TPCP1A (or equivalent) Minimum NVQ Level 2 in Plumbing and Heating (Level 3 preferred) Proven experience working in plant rooms and on commercial heating systems Strong mechanical and technical skills Good analytical, problem-solving and decision-making skills Strong verbal communication and listening skills Effective time management and ability to work independently or as part of a team A commitment to providing excellent customer service Full, clean UK Driving Licence What's in it for you: Pennon, who are one of the largest companies in the South West and we are proud to have been awarded Investors in People recognition. We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. Generous holiday allowance plus bank holidays Competitive loyalty scheme starting at 2 years’ service Career pathway progression scheme A discretionary bonus Competitive contributory pension Access to the Pennon Group Sharesave scheme Various health benefits And more! Closing Date: 16th January 2026 Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

Role : Senior Safety Case Enginer (staff) Hybrid: 3 days per week Locations: Warrington, Bristol, Newbury, Leicester Description: Our Client ensures security of energy supply and helps protect populations across the world by providing specialist project development, engineering and safety solutions across the nuclear lifecycle. • Have you been following the recent exciting UK nuclear sector funding and project news?, • Always been interested in this fascinating industry, but never been sure how to transition into it?, • Are you experienced in developing safety cases for high-hazard projects in the oil and gas, petrochemical, or pharmaceutical arenas? We here at Simpson Booth can help. Our client is keen to review applications from experienced high-hazard safety case personnel eager to transition into the nuclear sector for their mission-critical, high-stakes projects. The Role: As a Senior Safety Case Engineer, your day-to-day responsibilities will cover all aspects of the business, from business winning to subsequent project delivery. You will be a key member with the responsibility for supporting the team, both internally and within the customer organisations. You will use your expertise and knowledge to help develop the next generation of Safety Consultants through the Client’s business portfolio. Project Delivery: • Providing the nuclear safety input to design projects, ensuring that nuclear safety requirements are incorporated;, • Managing delivery for the work undertaken within their agreed remit against cost and programme to the satisfaction of the Key Stakeholders;, • Producing and verifying, calculations, analyses, design basis documentation and technical reports;, • Ensuring adequate communication between the Engineering Delivery Team, Construction Experts, Operators, Safety Assessors, Site Safety Case Managers and other Stakeholders;, • Leading and participating in Hazard Identification studies;, • Support production of the safety submission;, • Supporting submissions through the various review and approval stages;, • Managing project risks by assessing safety items on the Technical Issues Register;, • Producing and verifying technical Scopes of Work;, • Feeding back lessons learnt for use on future stages of the current project and other projects. Bid Support: • Providing the safety case input to bids;, • Producing estimates for bids. Growth: • Building and maintaining customer relationships;, • Growing the business through the identification of opportunities;, • Representing the discipline to customers and external bodies. Functional: • Maintaining awareness of wider industry process and project developments;, • Awareness of industry best practice for implementation;, • Undertaking any special duties as may be specified from time to time by the Functional Lead;, • Ensuring that deployed resources are suitably qualified and experienced personnel;, • Supervising the work of technical specialists within the same discipline. Processes: • Ensuring that processes and procedures are correctly applied to technical activities. Qualifications & Experience: • Bachelor Honours Degree (minimum) in relevant Science or Engineering related discipline;, • Demonstrable knowledge and industry experience of a range of nuclear facilities and their operations;, • Demonstrable experience in delivery of fit for purpose safety cases;, • Demonstrable experience in the training and development of junior staff;, • Demonstrable problem solving and communication skills;, • Demonstrable experience of producing Safety Case documentation, for example:, • Hazard Management Strategy;, • Radiological Safety Assessments;, • DBAA;, • Consequence Assessment;, • Derivation of SFRs;, • Verification of peers’ reports;, • HAZOP Chair, secretary, and production of HAZOP Reports;, • Safety Reports (PSRs, PCSRs etc.);, • ALARP Justification., • Demonstrable knowledge of ONR Safety Assessment Principles and relevant legislation such as, the Radiation (Emergency Preparedness and Public Information) Regulations 2019, the Environmental Permitting Regulations 2016, Environmental Authorisations (Scotland) Regulations 2018, and IAEA SSR-6 and associated transport legislation., • Chartership by a relevant Professional body. Security Clearance The successful candidate must be able to achieve and maintain SC Level security clearance for this role. Further details are available at ___

Stores Supervisor - Hounslow - Salary up to £35,000 OTE £48,000 + Benefits Ref 1973 I am currently recruiting for a Stores Supervisor to work for a leading Engineering organisation based in Hounslow. Salary up to £35,000 OTE £48,000 + Benefits The organisation is an industry leader within their field delivering world class products into a specialist market. They have a team of highly motivated individuals that are extremely driven and pride themselves on delivering their innovative portfolio of products and engineering expertise to clients across the globe. Due to a further expansion in the demand of their product range, the organisation has the need to appoint a Stores Supervisor on a permanent basis. As a Stores Supervisor you will play a crucial role in managing and mentoring the Stores and Dispatch teams to ensure deadlines are met and customer satisfaction targets are achieved. Working closely with senior leadership, you will act as the second in command stepping in to run the Stores operation whenever required. You will also be responsible for managing the MRP system, maintaining accurate stock information, and ensuring all part numbers are correctly recorded and up to date. Key requirements: • Experience working as a Stores Manager, Stores Leader, Warehouse Leader, Warehouse Manager or similar, • Experience managing, leading, and mentoring This is an immediate requirement so if you have the required skills and experience, please get in touch immediately with an up-to-date copy of your CV.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recruitment & TUPE Onboarding Coordinator to play a pivotal role in our Recruitment & Onboarding team. Sounds great, what will I be doing? In this role, you will support the Recruitment Specialist with reviewing and shortlisting applications, coordinating interviews through the ATS, and ensuring candidates have clear instructions and building access. You'll confirm attendance, track recruitment progress, and publish job adverts in line with branding and compliance standards. Additionally, you will oversee and manage all TUPE onboarding activities, including DBS and Right to Work checks, creating employee records in the HRIS, and verifying TUPE data accuracy. You'll also assist the HR Business Partner with meeting note-taking for TUPE matters, provide ad-hoc administrative support to the Recruitment & Onboarding Manager and wider HR team, and manage the addition of pool workers into Magnit Shift. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: You should have experience conducting DBS and Right to Work checks, along with a solid understanding of applicant tracking systems. A proven ability to deliver an excellent candidate journey and coordinate the recruitment of multiple roles is essential. Strong attention to detail, proactive working habits, and exceptional organizational skills will help you thrive in this role. Additionally, you'll need strong IT capabilities, including proficiency in Excel and Word, and outstanding customer service skills to ensure a positive experience for both candidates and stakeholders. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Python Developer London/Hybrid £50,000 - £60,000 + package A leading specialist (re)insurer is growing its engineering team as it modernises its digital and data platforms. This is a great opportunity for someone who is eager to kick on, deepen their Python skills and grow into a key engineering contributor. As a Python Developer your focus will be on building fast, secure and maintainable Back End services and APIs. You'll work closely with Product Owners and business stakeholders, so strong communication and collaboration skills are essential. Key Responsibilities • Build and enhance Back End services and APIs in Python, with a focus on performance, security and maintainability, • Work with Product Owners, Lead Developers and business teams to design services that align with business goals, • Contribute to CI/CD pipelines using Azure DevOps or GitHub Actions, and help improve DevOps practices, • Embrace and support continuous improvement across engineering capability, tooling and Azure cloud usage, • Use monitoring, logging and observability tools to keep services healthy and reliable, • 2+ years' experience as a Python Developer in a professional environment, • Experience building Back End services/APIs, plus familiarity with automated testing in Python, • Hands-on experience with CI/CD (Azure DevOps or GitHub Actions), Git and working in an agile delivery environment, • Exposure to Docker or other containerisation tools, and modern observability/monitoring platforms, • Join a tech-led insurer where the technology environment is constantly evolving and improving., • Work end-to-end on Back End services that directly impact digital products and customer experience, • Learn from experienced Lead Developers while taking real ownership early in your career Apply now or contact me directly for more information.

\n Station Systems Technician Level 2\n \n Job Description\n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Youll be working under the direction of the Duty Manager in the Remedial Team, where you will be the station systems deputy technical lead and the first point of escalation for our Technicians and be involved with fault finding, fixing fault rectifications on CCTV and Public Address systems. Working from our Pirin Court Deport, E16 4TL this role will cover nights, Sunday to Thursday 10pm 6am. \n What youll do: \n \n • Be an escalation point for reoccurring faults, Technicians, assisting in the implementation of investigations and fixes.\n, • Be involved with fault finding, fixing fault rectifications on CCTV and Public Address systems.\n, • Complete planned remedial activities on communications systems against a defined schedule.\n, • Promote a positive Health and Safety culture.\n, • Have experience of CCTV, PA, CIS IP Networks and ability to erect scaffold\n, • Strong organisational, skills, including multi-tasking and time management\n, • The job holder will be required to work nights, Sunday to Thursday 10pm to 6am from our Pirin Court Depot.\n, • IRSE License safety critical systems.\n, • 25 shifts annual leave plus the option to buy or sell days annually\n, • Pool Vehicle\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n

\n Station Systems Technician Level 2\n \n Job Description\n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Youll be working under the direction of the Duty Manager in the Remedial Team, where you will be the station systems deputy technical lead and the first point of escalation for our Technicians and be involved with fault finding, fixing fault rectifications on CCTV and Public Address systems. Working from our Pirin Court Deport, E16 4TL this role will cover nights, Sunday to Thursday 10pm 6am. \n What youll do: \n \n • Be an escalation point for reoccurring faults, Technicians, assisting in the implementation of investigations and fixes.\n, • Be involved with fault finding, fixing fault rectifications on CCTV and Public Address systems.\n, • Complete planned remedial activities on communications systems against a defined schedule.\n, • Promote a positive Health and Safety culture.\n, • Have experience of CCTV, PA, CIS IP Networks and ability to erect scaffold\n, • Strong organisational, skills, including multi-tasking and time management\n, • The job holder will be required to work nights, Sunday to Thursday 10pm to 6am from our Pirin Court Depot.\n, • IRSE License safety critical systems.\n, • 25 shifts annual leave plus the option to buy or sell days annually\n, • Pool Vehicle\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n

\n Station Systems Technician Level 2\n \n Job Description\n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Youll be working under the direction of the Duty Manager in the Remedial Team, where you will be the station systems deputy technical lead and the first point of escalation for our Technicians and be involved with fault finding, fixing fault rectifications on CCTV and Public Address systems. Working from our Pirin Court Deport, E16 4TL this role will cover nights, Sunday to Thursday 10pm 6am. \n What youll do: \n \n • Be an escalation point for reoccurring faults, Technicians, assisting in the implementation of investigations and fixes.\n, • Be involved with fault finding, fixing fault rectifications on CCTV and Public Address systems.\n, • Complete planned remedial activities on communications systems against a defined schedule.\n, • Promote a positive Health and Safety culture.\n, • Have experience of CCTV, PA, CIS IP Networks and ability to erect scaffold\n, • Strong organisational, skills, including multi-tasking and time management\n, • The job holder will be required to work nights, Sunday to Thursday 10pm to 6am from our Pirin Court Depot.\n, • IRSE License safety critical systems.\n, • 25 shifts annual leave plus the option to buy or sell days annually\n, • Pool Vehicle\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n

Your new company Leading global investment organisation focusing on putting their investors first and helping individuals to pursue their financial goals and improve financial stability in the long-term. They have been established for over 50 years and have over $1 trillion in AUM. Your new role A Senior Product Lead is required to join the organisation to work within their Client product solutions team, to join in a newly formed role to focus on improving outcomes for clients and enabling better financial futures through both digital and human channels. As the Product Lead, you will be instrumental in developing this vision, innovating ways to encourage positive customer behaviour, and creating experiences that foster confidence, reduce fear, and deliver timely support to maximise our clients' potential for investment success. A key enabler of this approach will be the design and implementation of targeted support journeys, complemented by guidance tools and nudges that inform, motivate, and drive client action. You will partner closely with design and product teams to build and execute. Additionally, strong collaboration with the Strategy & Offer team will be essential to ensure the translation of offer strategy into impactful client experiences and establish governance for measuring and improving client outcomes. You will be responsible for building a culture of robust experimentation and testing and developing this wider muscle within the wider product organisation. What you'll need to succeed • Experience gained in a similar product role, • Knowledge of the investment landscape, including experience within the direct to consumer and/or advice sector, • Strong experience of working in a UK regulated environment, • Experience of working on improving client outcomes is beneficial., • Ability to successfully lead cross-functional teams on major (multi-year) projects and a track record of delivering results and change., • Competitive basic salary - £120- 150K, • Discretionary bonus (up to 35%), • 10% Pension, • Life Assurance, • Income protection Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

ServiceNow Technical Architect Our client, a leading global supplier for IT services, requires ServiceNow Technical Architects (CSM/ITSM) to be based at their client's offices in London or Guildford, UK. This is a hybrid role - you can work remotely in the UK and attend the London or Guildford office 1-2 days per week . This is a 6+ month temporary contract to start ASAP. Day rate: Competitive Market rate Role Description: The client is looking for ServiceNow CSM (Customer Service Management) or ITSM Architect with strong integration experience who will design, implement, and maintain ServiceNow CSM/ITSM solutions to meet business needs. ServiceNow CSM Architect role involves creating scalable and efficient architectures, ensuring alignment with best practices, and providing technical leadership to development teams. The Architect will work on projects for enterprise clients across diverse industries, leveraging cutting-edge ServiceNow capabilities and integrations with other enterprise systems. Key Responsibilities ServiceNow ITSM Architect: • Understand Solution for the implementation or Maintenance of ServiceNow platform, • Work with Architect and customers for the technical requirements, document them, play back and baseline, • Develop a design aligned with the Architecture (if applicable) and technical requirements, • Develop User stories from the requirements, • Estimate effort, work with the product sponsor to prioritise the user stores, • Do sprint planning, • Assign sprint activities to the team, • Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements, • Track and share the status of sprint/user stories with the Project Manager, • Identify and manage risks and challenges, • Ensure the quality deployment of the product as per the design, • Analyse business requirements and translate them into ServiceNow CSM technical solutions, • Develop architectural blueprints and functional designs for CSM implementations, • Design and implement integrations between ServiceNow and external systems (CRM, ERP, ITSM, etc.), • Ensure solutions are scalable, reliable, and aligned with future business needs, • Oversee end-to-end implementation of ServiceNow CSM solutions, from concept to deployment, • Maintain and enhance existing ServiceNow CSM applications and modules, • Establish and enforce ServiceNow technical governance and standards, • Provide technical guidance and mentorship to development teams, • Act as a subject matter expert for resolving complex ServiceNow CSM issues ServiceNow ITSM Architect: • Experience as a Technical Architect in ServiceNow, • Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture Solutions, • Understanding customer business requirements and converting them to functional requirements, • Responsible for reviewing requirements for accurate estimation, • Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow, • Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise, • Review, and do proactive analysis and resolve application issues as needed, • Mentor and share technical knowledge/guidance to team, • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards, • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation, • Proven experience as a ServiceNow Architect with specialisation in CSM module, • Expertise in ServiceNow CSM deployments, including case management, workflows, and portals, • Hands-on experience with integration solutions (REST, SOAP, APIs, MID Server, Integration Hub), • Experience in leading multiple ServiceNow implementation projects, including at least 3 full life cycle implementations, • Knowledge of ServiceNow Orchestration, Flow Designer, and Integration Hub spokes, • Familiarity with third-party integrations (Salesforce, SAP, Oracle, Azure, AWS), • Experience in instance consolidation, upgrades, migrations, and performance tuning If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

\n Station Systems Technician Level 2\n \n Job Description\n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Youll be working under the direction of the Duty Manager in the Remedial Team, where you will be the station systems deputy technical lead and the first point of escalation for our Technicians and be involved with fault finding, fixing fault rectifications on CCTV and Public Address systems. Working from our Pirin Court Deport, E16 4TL this role will cover nights, Sunday to Thursday 10pm 6am. \n What youll do: \n \n • Be an escalation point for reoccurring faults, Technicians, assisting in the implementation of investigations and fixes.\n, • Be involved with fault finding, fixing fault rectifications on CCTV and Public Address systems.\n, • Complete planned remedial activities on communications systems against a defined schedule.\n, • Promote a positive Health and Safety culture.\n, • Have experience of CCTV, PA, CIS IP Networks and ability to erect scaffold\n, • Strong organisational, skills, including multi-tasking and time management\n, • The job holder will be required to work nights, Sunday to Thursday 10pm to 6am from our Pirin Court Depot.\n, • IRSE License safety critical systems.\n, • 25 shifts annual leave plus the option to buy or sell days annually\n, • Pool Vehicle\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n

Job Description – Equity Release Underwriter (London) Department: Underwriting Reports to: Head of Underwriting Location: London: 2 days in the office Contract Type: Permanent Deadline: 5pm, 11 January 2026 LiveMore exists to challenge the unfair NOs in the mortgage world. That’s why our mission is to empower mortgage brokers to lend more by turning NOs into YESs and by maximising affordable borrowing. By doing that whenever we can, we help our customers live more and be ready for all that’s yet to come. Using our unique LiveMore Mortgage Matcher® and LiveMore Maximum Borrowing Calculator decision engine technology, we excel at overcoming challenges involving affordability, risk and Consumer Duty. We innovate for customers and mortgage brokers in need, where others don’t – like with LiveMore’s current mortgages ‘up to’, ‘into’ and ‘in’ retirement. LiveMore is an innovative company with ambitious plans, and we know that our people are the key to achieving our goals. As evidence of our growth, in June 2025 we were recognised as one of the Top 100 Fastest Growing Companies in the UK by the Business Leaders 500 and we will lend in excess of £350m this year. Purpose This position is primarily responsible for delivering exceptional underwriting performance and ensuring compliance with regulatory and internal standards. Ensuring accurate and timely decisions that support customer needs, risk appetite and business objectives. Drive continuous improvement in underwriting processes and risk assessment. Key Responsibilities • Review and underwrite equity release applications, ensuring compliance with FCA regulations and internal underwriting guidelines., • Conduct detailed risk assessments on property valuations, customer profiles, and legal documentation., • Liaise with brokers, solicitors, and internal teams to resolve queries and ensure smooth application processing., • Maintain accurate records and documentation for audit and compliance purposes., • Contribute to continuous improvement of underwriting processes and risk controls. Skills & Experience • Proven experience in equity release underwriting or mortgage underwriting, ideally in a senior or specialist capacity., • Strong knowledge of FCA regulations and equity release market practices., • Excellent analytical and decision-making skills., • High attention to detail and ability to work under pressure., • Strong communication skills for stakeholder engagement. Benefits • 30 days holiday plus bank holidays, • Health cash plan, • Growth Shares, • Salary Sacrifice pension scheme, • Employee assistance programme, • A supportive and collaborative working environment with a Wellbeing Calendar focused on supporting mental, physical and financial wellbeing, • Structured quarterly career planning meetings with your Line Manager to support you with opportunities for professional development and promotion

Business Analyst Permanent | Hybrid Please note: Active SC is required for this role. Please only apply if you hold this. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. The role: We are seeking a detail-oriented and proactive Business Analyst to join our agile delivery teams. In this role, you will work closely with stakeholders across the programme to gather, analyse, and manage requirements to support the successful delivery of business solutions. You will act as a key liaison between business users and technical teams, ensuring clear understanding and traceability of requirements throughout the project lifecycle. Responsibilities: • Requirements Gathering and Management: Elicit and document clear, concise, and actionable business and technical requirements through interviews, workshops, observation, and document analysis., • Requirements Analysis and Prioritisation: Analyse, evaluate, and prioritise requirements based on business value, feasibility, and stakeholder input to support product and project goals., • Stakeholder Communication: Facilitate effective communication between business stakeholders and development teams, ensuring all parties have a shared understanding of project objectives, scope, and deliverables., • Documentation and Traceability: Maintain high-quality documentation including business requirements documents (BRDs), user stories, use cases, process flows, and traceability matrices to ensure end-to-end coverage., • Collaboration with Cross-Functional Teams: Work closely with product owners, developers, QA engineers, and UX designers within agile teams to ensure that solutions meet business needs and technical constraints., • Agile Participation: Contribute to agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, and retrospectives, supporting continuous delivery and iterative improvement., • Works under general direction: Receives specific direction, accepts guidance and has work reviewed at agreed milestones. Uses discretion in identifying and responding to complex issues related to own assignments. Determines when issues should be escalated to a higher level. Plans and monitors own work (and that of others where applicable) competently within limited deadlines., • Interacts with and influences colleagues: May oversee others or make decisions which impact routine work assigned to individuals or stages of projects. Has working level contact with customers, suppliers and partners. Understands and collaborates on the analysis of user/customer needs and represents this in their work. Contributes fully to the work of teams by appreciating how own role relates to other roles., • Performs a range of work: sometimes complex and non-routine, in a variety of environments. Applies a methodical approach to routine and moderately complex issue definition and resolution. Applies and contributes to creative thinking or finds new ways to complete tasks. Skills & Experience: • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. (Preferred), • 3+ years of experience as a Business Analyst or in a similar role., • Proven experience working in agile environments (Scrum, Kanban, or SAFe)., • Strong analytical, problem-solving, and critical-thinking skills., • Strong Excel Skills, • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders., • Experience using tools such as JIRA, Confluence, or similar project management and documentation tools., • Ability to manage multiple priorities and work in a fast-paced, collaborative environment. Desirable skills: • Certification in Business Analysis (e.g., BCS or PMBOK)., • Experience in Defence, • Familiarity with data analysis, reporting tools, or SQL is a plus. About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that’s focused on growth, both yours, our clients’, and the sectors we support. You’ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you’ll be part of our Specialist Talent team. That means you’ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You’ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You’re not a contractor - you’re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We’re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that’s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We’re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we’re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we’re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: ___ or check out our LinkedIn page: ___

The Role: Field Sales Specialist (End User) Location: We have roles across UK (Must be willing to travel geographically within a specific patch - Van provided!) Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What you’ll Do Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities • Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency., • Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers., • Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events., • Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution., • Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions., • Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results., • Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Who You Are • Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience, • Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors., • Strong understanding of product applications and the ability to provide tailored solutions to customers., • Exceptional communication and presentation skills, with the ability to engage and train diverse audiences., • A proactive and results-oriented mindset, with excellent problem-solving abilities., • Experience in organising and supporting events, including showcases, training sessions, and dealer activities., • Full UK driver’s license. You will be required to travel on a regular basis across the UK. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

HCL Software BigFix Sales Specialist ARE YOU READY TO JOIN OUR TEAM? Startups are exciting. That’s why we’ve never stopped. For decades, HCL has been a company of inventors and innovators. We power the most important industries on the planet — from finance to telecommunications to scientific research. We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $1B+ software business and make an impact from Day 1! This is an exciting time to be joining HCL Software, as we expand, invest and grow. HCL was ranked on Forbes Best 100 Global Companies to Work for in 2021! What is BigFix? Our BigFix business is one of the recognized leaders in endpoint management and security with fully automated discovery, management, patch and remediation, across on premise and cloud devices regardless of their location or connectivity. It is the trusted endpoint solution for 100,000,000 endpoints in 150 countries. The BigFix Sales Specialist is an exciting role within HCL’s fast-growing software business. They will capitalize on ever-increasing demand for BigFix, the premier endpoint security management platform. In this role, the candidate will collaborate routinely with Clients, Resellers, BigFix Technical Advisors, HCL Client Success Teams and HCL Channels teams. As a BigFix Hunter, you will work as a sales leader for your assigned region/clients and will be responsible for leading sales efforts with clients and prospects, building pipeline, delivering on targets. As part of your responsibility, you will act as a subject matter expert for your product offerings, and you will be expected to enable, evangelize, market, and direct customers to various solution areas that can solve their business problems. You will be required to act as a complex deal coach and/or executive sponsor on many key opportunities. In this role, it is essential that you can apply industry-specific knowledge and experience to bring new business and technology insights to our clients in the Endpoint Security space. You will be required to maintain an exceptional level of understanding regarding our competition to effectively win in competitive situations. What You’ll Do: -Hunt new logos/ net new customers for BigFix -Work with customers, internal teams and Business Partners to drive new sales and expand existing business. -Partner directly within the sales teams to deliver solutions that address client business needs and deliver client value while supporting product-specific business strategies. -Engage at all levels within the customer, sales and channel partner organization. Work with the customers and Business Partners to grow market share within the portfolio. -Provide sales direction and leadership on an ongoing basis. Carry and Deliver on quota. -Manage an entire territory requiring extensive travel. -Work with the client partner sales teams to progress and close opportunities on an accelerated timetable, monthly and weekly focus -Deliver Value presentations and demos for the BigFix solution -Work with other sellers and units of HCL as needed to create an effective solution for the client -Maintain a thorough understanding of the client's industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry -Exceed assigned targets for new software sales and renewals -Present BigFix unique business value, client successes, competitive differentiators -Represent BigFix at local Industry Conferences and User Group meetings -Contribute to creating and executing regional sales plays -Engage BigFix GEO and Global Leadership to increase customer advocacy and progress deals -Exceed assigned software, services and renewals sales targets -Maintain customer retention -Add new logos annually What You’ll Bring: -Minimum 6 years’ sales experience in enterprise software with knowledge of the Endpoint Security space. -Proficiency in the local language is essential to effectively engage with local clients and build strong relationships. -Demonstrated ability to establish and build rapport in senior customer relationships. -Strong business acumen and technical knowledge to succinctly align customer needs with the BigFix value proposition. -Knowledge of the assigned territory in terms of relevant industries, clients and business partners. -Proven sales track record in the technology sector and be confident discussing both general and specific security issues. -Proven ability to respectfully engage multiple functional areas across an organization. -Strong technical aptitude and ability to keep it simple. -Exceptional presentation skills necessary to effectively deliver executive-level and value-based presentations -Ability to provide insight to business leaders across all industries. -An outstanding ability to understand business problems and articulate a corresponding solution based on the HCL software portfolio. -Endpoint Security Tools (Tanium, CarbonBlack, McAfee, Symantec, CrowdStrike, Cyberreason, etc).

About the Company We are working with a beauty brand that's truly redefining industry standards through relentless innovation and cutting-edge technology. They are not just creating cosmetics; they are developing high-performance, long-wear solutions that empower individuals and seamlessly integrate into their lives. It's clear our disruptive products are resonating globally. If you're passionate about being at the forefront of beauty breakthroughs and contributing to a brand celebrated for its rapid growth and forward-thinking approach, you'll find an exciting challenge here. They have built a passionate and loyal community around our game-changing products. Our focus is always on the customer, creating beauty solutions that deliver real results and make a genuine difference in their daily routines. This customer-first approach fuels our significant reach and impact in the market. This is a unique opportunity to join a dynamic and rapidly expanding company that offers an energetic and fast-paced environment. They are constantly evolving, expanding into new categories, and seeking ambitious individuals eager to make a significant impact within a business experiencing such remarkable momentum. If you're ready to contribute your talents, be part of a supportive team, and help shape the future of effortless, high-performance beauty on a grand scale, then we can't wait to hear from you. About the Role The Packaging Designer will be the brand guardian for the physical presentation of every product. This role is primarily focused on end-to-end packaging design and production, from structural concepting to print-ready artwork, while comfortably stepping in to deliver essential graphic design support for product launches • Create original packaging concepts for new launches, limited editions, and line extensions bringing ideas to life through mood boards, sketches, and visual mock-ups., • Interpret creative briefs and translate brand strategy into packaging that feels elevated, on-brand, and commercially strong., • Lead the full creation and finalisation of primary, secondary, and tertiary packaging artwork (unit cartons, bottles, labels, inserts), ensuring technically perfect, print-ready dielines using Adobe Illustrator., • Design across all packaging formats - bottles, jars, tubes, compacts, cartons, boxes, and sleeves ensuring every touchpoint reflects brand identity, colour palettes, typography, and visual codes., • Prepare production-ready artwork and technical files, performing precise checks on bleeds, knockouts, dimensions, and structural accuracy., • Work directly with global print and packaging suppliers, managing colour matching (Pantones), approvals, and pre-production checks to guarantee quality., • Act as the in-house specialist on print processes and finishes (embossing, debossing, foiling, spot UV, varnishes, paper stocks), ensuring a premium and luxury feel across all packaging., • Accurately lay out all regulatory text, ingredient listings (INCI), warnings, barcodes, and compliance elements aligned with regional requirements (FDA, EU, UK)., • Support Product Development by exploring innovative and sustainable packaging structures that enhance functionality, protection, and the overall unboxing experience., • Stay ahead of beauty and luxury packaging trends, materials, and industry innovations — consistently bringing fresh ideas that elevate shelf presence and user experience., • Create realistic 3D mockups and photorealistic renders for internal reviews, marketing, retail presentations, and e-commerce pages., • Design supplementary assets including instruction guides, leaflet inserts, POS/merchandising displays, and basic launch graphics for email and web., • Maintain and update the digital library of approved packaging assets, templates, and specifications. Qualifications and Experience • 3+ years of professional experience in packaging design, preferably within the beauty, cosmetics, or luxury goods sectors., • Expert proficiency in Adobe Illustrator and InDesign is mandatory; strong skills in Photoshop for mockups and image manipulation., • A proven understanding of commercial print production processes, material sourcing, and quality control checks., • Exceptional attention to detail, especially regarding typography, regulatory text layout, and color accuracy (CMYK/Pantone)., • Experience with structural design (e.g., understanding fold lines and gluing tabs) and preparing technical dielines for suppliers., • Proficiency in creating realistic 3D renderings/mockups (using software like KeyShot, Blender, or equivalent 3D functionality in Adobe tools) is a significant advantage., • A strong portfolio that clearly showcases finalised, printed, and manufactured packaging projects. We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. We are now scaling and seeking an Financial Crime Prevention Senior Specialist to oversee the identification and management of fraud and operational risks across PingPong’s global payment network, embedding effective controls into both cross-border systems and local market operations. WHAT’S THE CHALLENGE? You will participate in identifying, assessing, and controlling fraud, money laundering, terrorist financing, sanction and operational risks across PingPong's global payment network in both existing and emerging markets. This is a hands-on role focused on embedding risk and fraud prevention measures directly into product and operational processes, ensuring risks are managed at source. WHO YOU’LL BE WORKING WITH This position will report directly to the Operations Manager. You’ll partner closely with our local Compliance, Product, Business Development and the operations teams to build a cohesive risk prevention journey. You’ll also collaborate with colleagues across the US, EU, the UK, and other regions and with Group HQ teams. WHAT YOU’LL BE DOING • Conduct onboarding risk reviews on customers, and transactions in line with company’s policies and risk appetite., • Monitor customer transactions in real-time to detect and prevent suspicious or fraudulent activities., • Review and analyse customer information and documentation to assess risk levels and identify red flags., • Collaborate with Product and Risk Strategy teams to embed risk signals, fraud controls, and compliance requirements directly into systems., • Perform regular portfolio risk checks and recommend corrective actions., • Lead incident investigation and response for fraud or operational risk events, ensuring timely remediation and improvements., • Drive automation and process optimization within risk and fraud operations to enhance efficiency, effectiveness, and scalability. WHAT YOU BRING • 5+ years of experience in financial crime prevention within the fintech sector. Experience in cross-border payments is a plus., • Knowledge of UK and/or EU financial regulations and standards., • Strong analytical and problem-solving skills WHO YOU ARE • Educated with a relevant degree in Business, Finance, or a related field. A master's degree is a plus., • Risk-approach focused, you can’t imagine working in any other way, and it’s the only way to achieve our goals., • Equally at home in both strategic planning and hands-on execution, ideally with experience in start-up/scale-up as well as larger organisations., • Ability to drill down, persistent and never-give-up spirit., • Holistic approach: ability to develop and execute high-impact processes across multiple business units., • Excellent communication and relationship-building skills – able to influence internal and external stakeholders PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

Seeking an ambitious Mortgage Services Consultant for a market leading Financial Services Brokerage - Genuine Long Term Prospects and Fantastic Working Environment. Base salary + generous bonus scheme. Our client is leading Advisory business that offers expertise across the full spectrum of financial services including commercial finance, wealth management, mortgages, protection and financial planning. With a friendly and successful environment, they are looking to welcome a new Mortgage Services Consultant into the team - Please read below and Click Apply if you feel you have the necessary experience. The Role You’ll speak with existing clients, explaining services such as conveyancing, surveys, insurance and home-mover support. Your job is to guide them, outline timelines and costs, and book appointments with specialist teams (internal and third-party). No prospecting or cold-calling is required. You’ll liaise with advisers, organise diaries, log appointments, and ensure every client receives a friendly, professional experience. The Person You’ll have at least 1 year of customer service experience, ideally in mortgages, protection, or another regulated financial services environment. You should be: Confident on the phone with strong communication skills Service-driven, personable, and able to build rapport Motivated by targets and comfortable working efficiently Keen to upskill, contribute to team improvements, and deliver excellent client outcomes Good Microsoft Office skills are required. Full training on services and objection handling will be provided. Highlights for the Successful Mortgage Administrator / Paraplanner • Bespoke training plan in order to develop you into a fully fledged adviser if that's your chosen route, • Generous Quarterly Bonus, • Generous Holiday entitlement, • Hybrid Working, • Company pension scheme and full corporate benefits, • All expenses paid incentives including Summer / Christmas Parties, • Fantastic team ethic- You will be welcomed into a dynamic, diverse and friendly team from day one If you feel like this could be a good fit and would like to find out more, please Apply Today!

Company Description Alexandria Technology is an AI-driven Natural Language Processing firm that transforms vast amounts of text data into actionable insights. By leveraging a cutting-edge NLP engine with superior accuracy, Alexandria Technology outperforms industry standards. The company empowers investment professionals to gain a decisive informational advantage, enhancing portfolio performance with higher alpha and improved Sharpe ratios. Our innovative solutions are designed to deliver exceptional value in investment decision-making. Role Description This is a full-time, on-site role located in London for a Sales Development Specialist. In this role, you will be responsible for identifying opportunities through proactive lead generation efforts, engaging in prospect outreach, and maintaining effective communication with potential clients. The role involves building and nurturing strong client relationships while collaborating with the sales team to support revenue generation and streamline the sales process. Qualifications • Proficiency in Lead Generation and prospect identification techniques, • Strong Communication skills, including written and verbal proficiency, • Experience in Customer Service and building long-term client relationships, • Proven ability in Sales and Sales Management, • Demonstrated organization and time-management skills, • Ability to work collaboratively in a team setting, • Prior experience in technology, AI, or financial services is a plus, • Bachelor's degree in Business, Marketing, or a related field preferred

IQVIA is currently recruiting a Key Account Manager to shape and direct the use of a specialist product across North London/ Bedfordshire/ Hertfordshire and Cambridgeshire Our client is specifically looking for candidates who have just a few years secondary care cardiology/ ITU sales experience, ready to step up to this specialist role who they can develop! You need: • A proven track record working in secondary care - especially the N London/ Cambridge hospitals, • Experience working within Intensive care departments and its stakeholders is essential, • ABPI qualification, • A high level of selling, commercial acumen and negotiating skills, • The ability to develop positive relationships with all key customers including clinician, commissioners and business managers, • Up to date knowledge of the product, disease area and customer environment, including the NHS budgetary and planning processes, • The ability to work independently and as part of a team Please note: Candidates will only be considered who have demonstrable pharmaceutical sales success in the UK secondary care setting We are an equal opportunity employer and value diversity at our company.

Luxury Watch & Fine Jewellery Valuer | Central London Full-Time or Part-Time (On Site) (3-4 days per week) A prestigious, long-established luxury retailer is seeking an experienced Luxury Watch and Fine Jewellery Valuer to join its expert team in London. This is an exceptional opportunity for a qualified professional who thrives in a premium environment and has a strong passion for horology. About the Role The successful candidate will be responsible for providing accurate, detailed valuations of luxury timepieces and fine jewellery items for insurance, resale, and client documentation purposes. While a solid background in both categories is important, extensive experience in valuing high-end watches is particularly desirable. Familiarity with leading maisons such as Patek Philippe, Rolex, Audemars Piguet, Vacheron Constantin and other top-tier brands is essential. Key Responsibilities • Conduct meticulous valuations of luxury watches and fine jewellery to industry-approved standards, • Prepare comprehensive written valuation reports, • Maintain up-to-date knowledge of market trends, brand histories, and current retail values, • Handle items with the highest level of care, discretion, and professionalism, • Work collaboratively with in-house specialists to support client services, • (Optional) Support customer-facing interactions when required - experience in direct sales or client engagement is beneficial, though not essential About You • A qualified valuer with NAJ accreditation or equivalent certification, • Proven experience in valuing luxury watches; jewellery valuation expertise also expected, • Strong understanding of high-end watch brands, movements, and current market dynamics, • Excellent written communication skills and attention to detail, • A professional, discreet, and client-focused approach, • Comfortable working either full-time or part-time (3-4 days per week) What's on Offer • A very strong financial package, reflecting the seniority and specialist nature of the role, • Annual bonus scheme, • Generous pension contributions, • Excellent holiday entitlement, • A supportive, highly skilled team environment, • The opportunity to work with exceptional pieces in a respected luxury retail setting, • Flexible working options (full-time or part-time) If you are a passionate, certified valuer with deep knowledge of luxury timepieces and a desire to work with extraordinary collections, we'd love to hear from you. BBBH35074

This is an exciting opportunity to become the go-to expert for customer insights within a fast-moving automotive business, helping to shape strategy and enhance the experience for customers and dealers alike. My client, a fast-growing automotive brand, is looking for a Survey Specialist to lead customer survey activities across their expanding portfolio. This role is perfect for someone who enjoys turning customer feedback into actionable insights that drive business decisions and improve the overall ownership and purchasing experience TITLE : Survey Specialist Salary : up to 45,000 + Benefits Sector : Automotive Location: West London Language : Englis Work style: Office based role Key Responsibilities: • Survey Management: Design, implement, and manage core customer surveys, including satisfaction, test drive feedback, and future model input. Ensure all surveys are methodologically sound and deliver high-quality, actionable data., • Reporting & Analysis: Analyse survey data, identify trends and opportunities, and translate findings into clear, actionable insights for teams across Marketing, Product, and Dealer Operations. Present results and recommendations to senior stakeholders., • Stakeholder Collaboration: Work closely with Brand Managers, Marketing, and Dealer Development teams to align research objectives with business needs. Support dealer visits and customer events to gather real-time feedback., • Data Integrity & Compliance: Ensure adherence to data privacy regulations and internal governance policies. Continuously optimise survey methodologies to improve response rates and data quality. Candidate Requirements: • 1–3 years’ experience in survey, insight, or research roles, ideally in the automotive sector or premium/consumer goods industry., • Strong expertise in survey design, data analysis, and statistical reporting. Proficiency with survey software (e.g., Qualtrics, SurveyMonkey Enterprise) and advanced Excel/statistical tools., • Excellent communication and presentation skills, able to convey complex data clearly to both technical and non-technical audiences., • Highly organised, self-motivated, and able to manage multiple projects in a fast-paced environment., • Familiarity with the UK automotive market and customer journey touchpoints is a plus., • Proactive, results-oriented, and passionate about improving the customer experience.

DIGITAL DATA ANALYST UP TO £50,000 HYBRID – UK (BURTON-UPON-TRENT / LONDON) ABOUT THE BUSINESS This long-established British pub and brewing organisation operates a large national estate of pubs, restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision-making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You’ll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within the digital analytics pillar, working closely with stakeholders across marketing, product, and technology. While some advanced modelling is handled elsewhere, this role is hands-on, insight-driven, and central to improving digital performance across a large and complex estate of digital properties. THE ROLE This is a hands-on Digital Data Analyst role with a strong focus on data quality, reporting, and insight generation across a large portfolio of websites. You’ll work end to end; from assessing and validating data capture, through to building dashboards and translating findings into clear, actionable insight. A key part of the role will be identifying drop-off points and friction within customer journeys, helping teams understand what’s happening across digital touchpoints and where performance can be improved. KEY RESPONSIBILITIES Digital Analytics & Reporting • Produce end-to-end reports and dashboards covering digital performance across 80+ websites., • Build and maintain reporting using tools such as GA4, Looker, Power BI, and Excel., • Assess, select, and extract data from multiple sources., • Debug tagging issues and validate captured data to ensure accuracy and consistency., • Analyse customer journeys to identify drop-off points and opportunities for optimisation., • Translate complex datasets into clear, compelling narratives for non-technical audiences., • Work closely with internal teams to improve data usage and confidence in reporting., • Operate comfortably in an environment where not all data is fully centralised., • Support the ongoing evolution of digital analytics capability and best practice. SKILLS & EXPERIENCE REQUIRED • Strong, hands-on experience using GA4 (daily usage strongly preferred)., • Proven experience building custom reports within GA4., • Experience creating dashboards in Looker and/or Power BI (examples encouraged)., • Solid understanding of web analytics and digital performance measurement., • Experience with data validation, debugging, and tag troubleshooting (not implementation)., • Confident communicator with strong data storytelling skills., • Familiarity with tools such as Microsoft Clarity., • Exposure to conversion rate optimisation (CRO) concepts. LOCATION & WORKING ARRANGEMENT • Hybrid working model with 50% office-based expectation., • Minimum 1 day per week in the office, with flexibility across locations., • Regular travel to Burton-upon-Trent (approximately every other week; at least 2 days per month)., • Alternate Wednesdays based from the London office., • Additional travel to Burton as required for stakeholder engagement (expenses covered, subject to approval). WHY APPLY? • Work at scale across a large and varied digital estate., • Play a key role in improving data quality, insight, and decision-making., • High visibility role with impact across digital, marketing, and product teams., • Join a growing analytics function with strong executive support., • Hybrid working and a competitive salary package.

This opportunity is working for an Investment Bank in the City of London as a KYC Onboarding Specialist processing of the front office of new clients, as well as periodic review of existing clients relating to low, medium & high risk within London Banking customers (Coverage, IB Sectors, DCM & SECM and any other departments time and capacity allowing). You will be liaising with the business on KYB forms and dealing directly with Vetting in various geographies to ensure that the clients are onboarded with minimal delay for the business. You will be responsible and accountable for the being a point of contact for all KYC and KYB queries in order to free up the business to concentrate on origination of deals. Main Responsibilities • Conduct KYC due diligence on all new Low / Medium and High-risk London Banking clients., • Conduct risk assessments of clients and investigate using the head office KYC tools on the intranet., • Establish the documentation required based on the type of client and ensure that the documentation is gathered and submitted either in the system or sent directly to vetting., • Liaise with the legal and/or agents on new deals to ensure relevant or updated documentation is received and submitted., • Liaise with the business to ensure that the correct grouping has been established according to the structure chart., • Create a file for each client to save documentation for future reviews., • Ensure a smooth process to obtain approval for Low and Medium and High-risk clients., • Liaise with the vetting teams in London and in other European locations on the vetting process of high-risk clients and approval., • All new KYB forms to be completed with the assistance of the front office team and the credit approval., • Ensure that all approved products required are added in the KYC Client Pass system and entered under the various geographies for the business / client to use Periodic Review: • Liaise with Front office to obtain access to Debt domain sites in order to liaise with Client / agent / lawyers to obtain relevant KYC documents which are not available in the public domain and make sure the client file reviews are done in a timely manner., • Make sure all clients are MiFID approved in line with the internal standards and requirements., • Support IB / DCM / SET / Sectors London Branch on all KYC and KYB related issues., • Develop strong relationships with Front Office business and the vetting departments in London and with our teams in other locations., • Manage the customer KYC document collection for onboarding ensuring that it is provided to the vetting departments at time of vetting – also when system allows, to be uploaded into the document file., • Establish a separate KYC filing for front office clients which will be updated at each review and on an adhoc basis when advised by agent / client of any amendments to KYC documentation, i.e. new director / borrower., • The team has two apprentices working in London supporting the team. Responsible for Producing: • PREMS – CPN1 month end controls for expired or unauthorised rafs Responsible for reviewing: • All KYC and KYB for front office Investment Banking / DCM, Coverage and SECM Teams in London Key Skills & Experience • Ability to quickly gather the documentation required to input file to ClientPass, • Liaise with relevant teams to ensure that the entities are never in Breach and the business is able to continue business with them, • Good autonomy with the systems, mainly ClientPass and the processes related to the KYC and KYB., • A high level of resourcefulness and ability to problem solve. Must have experience of the KYC Business Area., • Good understanding of current regulations., • Ability to work independently with strong time management skills., • Good communication skills to work within Front Office and liaise with clients.

Account Executive This is an opportunity to join a profitable, growing data and insights business serving private markets. The role supports increasing demand for a specialist platform used by senior decision makers across investment and HR functions, and sits within a small, high-quality commercial team. About the company • Specialist data and insights platform focused on private markets, • Provides peer group insight into pay, carried interest, long term incentives and hiring, • Used by senior leaders to inform reward, retention and talent decisions, • Profitable business with clear growth plans and continued investment in sales About the role • Suited to a high-performing SDR or junior Account Executive stepping into a full AE role, • Outbound focused, generating new opportunities across private markets firms, • Cold calling, email and LinkedIn outreach to senior stakeholders, • Progressing from supporting demos to running your own as confidence grows, • Managing deals from first contact through to close over longer buying cycles, • Building strong product knowledge around compensation and talent topics, • Maintaining accurate pipeline and activity tracking in the CRM, • Working closely with senior sales, product and research teams Your previous experience • Experience in outbound B2B sales as an SDR, BDR or junior AE, • Comfortable picking up the phone and engaging senior decision makers, • Track record of booking and supporting meetings or demos, • Confident communicator with founders, partners and C-suite stakeholders, • Exposure to private markets or a closely related financial services environment, • Self-motivated and comfortable shaping a role in a growing sales function, • Looking to build a career with a company that has strong growth plans which this role could be central to achieving. Nice to have • Experience selling data, research, market intelligence or SaaS, • Background with financial information platforms or market data providers Package • £60,000 to £80,000 depending on experience, • Commission and clear progression, • Office-based role (South West London) Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

Your new company Leading global investment organisation focusing on putting their investors first and helping individuals to pursue their financial goals and improve financial stability in the long-term. They have been established for over 50 years and have over $1 trillion in AUM. Your new role A Senior Product Lead is required to join the organisation to work within their Client product solutions team, to join in a newly formed role to focus on improving outcomes for clients and enabling better financial futures through both digital and human channels. As the Product Lead, you will be instrumental in developing this vision, innovating ways to encourage positive customer behaviour, and creating experiences that foster confidence, reduce fear, and deliver timely support to maximise our clients' potential for investment success. A key enabler of this approach will be the design and implementation of targeted support journeys, complemented by guidance tools and nudges that inform, motivate, and drive client action. You will partner closely with design and product teams to build and execute. Additionally, strong collaboration with the Strategy & Offer team will be essential to ensure the translation of offer strategy into impactful client experiences and establish governance for measuring and improving client outcomes. You will be responsible for building a culture of robust experimentation and testing and developing this wider muscle within the wider product organisation. What you'll need to succeed • Experience gained in a similar product role, • Knowledge of the investment landscape, including experience within the direct to consumer and/ or advice sector, • Strong experience of working in a UK regulated environment, • Experience of working on improving client outcomes is beneficial., • Ability to successfully lead cross-functional teams on major (multi-year) projects and a track record of delivering results and change., • Competitive basic salary - £120- 150K, • Discretionary bonus (up to 35%), • 10% Pension, • Life Assurance, • Income protection If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Company Join a global leader in financial data and technology, supporting the professionals and institutions that power global markets. The business connects decision-makers to fast, secure, real-time information through advanced software and hardware solutions used across capital markets, asset management and financial services. This is a truly international organisation with a collaborative culture — where curiosity, diversity and learning are prioritised. The Role: Graduate Customer Support Specialist If you are passionate about finance and technology — and love the challenge of helping users solve problems in high-pressure environments — this role offers a fast-track start to a rewarding career. Key Criteria To be considered, candidates must: ✓ Be graduating or graduated within the last 2 years ✓ Be fluent in German + English ✓ Have the right to work (or be eligible under New Entrant sponsorship) ✓ Show interest in fintech and financial markets ✓ Demonstrate strong customer-service communication skills ✓ Be able to start from January 2026 onwards You will: • Provide front-line support to financial clients (phone + IM), • Troubleshoot software and hardware queries with accuracy and speed, • Support installation, configuration and user onboarding, • Build knowledge across multiple asset classes and market workflows, • Protect user access and ensure data security, • Train clients on functionality and help maximise product value You’ll work within a multilingual team supporting users across global markets, including senior executives. Training & Career Development All graduates receive an 8-week structured training programme covering: • Financial market fundamentals, • Product functionality and user tools, • Client communication skills, • Technical troubleshooting and workflow support From there, you’ll develop through: • Mentoring and on-the-job coaching, • Exposure to major clients and real-world cases, • Opportunities to progress into Analytics, Sales, Data, Compliance, Engineering, or Advanced IT roles This programme sets you up for long-term progression within a world-class organisation. Eligibility & Requirements You must have: • Bachelor’s degree (any discipline) or equivalent experience, • Fluency in German and English — written and verbal, • Strong interest in financial markets and/or technology, • Problem-solving mindset with confidence under pressure, • Excellent communication skills with customer-service experience or aptitude, • Ability to learn new systems quickly and retain complex information, • Full-time availability from early 2026, • Willingness to work occasional weekends or bank holidays (time off in lieu) Visa Sponsorship: Available under UK Skilled Worker New Entrant criteria (subject to individual case review) Desirable • Prior customer-facing experience in any industry, • Awareness of data privacy, security and system connectivity, • Team player with strong organisational habits and reliability Benefits • Competitive salary reviewed annually, • Comprehensive benefits package including healthcare and pension, • Bonuses based on performance and contribution, • Long-term development and internal mobility, • Inclusive culture and global network of colleagues

Cluster Facilities Manager West London £50,000–£55,000 + benefits This is an opportunity to take full ownership of a portfolio of high-quality SME workspaces and make them your own. Managing multiple sites, you’ll make decisions that directly influence customer experience and building performance. With a strong focus on operational excellence, you’ll be responsible for delivering high standards across both hard and soft services. From health & safety and security to the overall look and feel of each building, your input will be visible and impactful. Working closely with specialist contractors and service partners, you’ll play a key role in managing costs, reducing risk, and monitoring performance to ensure sites operate efficiently and safely. Above all, you’ll be part of a business that puts customer care at its core, giving you the chance to make a genuine difference to the businesses that occupy and rely on the spaces you manage. What You’ll Do • Take responsibility for the day-to-day operation of multiple sites, ensuring buildings are safe, compliant, and maintained to a high standard, • Oversee all building services, including maintenance, repairs, security, and health & safety, • Manage external service providers, reviewing performance and controlling costs to deliver efficient, high-quality outcomes, • Coordinate fire safety inspections, audits, and statutory compliance across your portfolio, • Maintain accurate site documentation, including O&M manuals, safety files, asset registers, and certification, • Manage budgets and service charge expenditure, approving spend and tracking costs to ensure value for money What You’ll Need • IOSH Managing Safely (or equivalent), • Strong knowledge of building engineering systems and health & safety requirements, • Experience managing budgets and service charge costs with a focus on efficiency, • Confidence instructing and monitoring works, including reviewing RAMS and issuing PTWs, • Excellent organisational and leadership skills, with the ability to manage teams About the Company Our client specialises in high-quality SME workspaces across London, with a strong emphasis on customer care, sustainability, and community. You’ll work within well-managed, often iconic properties as part of a supportive and professional organisation. If you’re looking for a hands-on facilities role within a well-managed property portfolio, please apply.

Are you an experienced Project Manager with a passion for delivering high-quality residential property outcomes? We’re seeking a confident and proactive professional to lead and coordinate residential projects from inception through to delivery. You’ll work with multi-disciplinary teams and stakeholders to consistently deliver against quality, cost, time and compliance standards. What You’ll Do As a Project Manager (Residential Specialist), you will: • Lead residential projects from planning and design through to completion, ensuring milestones and outcomes are achieved on time and within budget., • Act as the primary point of contact for internal teams, contractors, consultants and clients., • Develop and maintain comprehensive project plans, risk registers, budgets and programme schedules., • Manage procurement processes and support contractor tendering, evaluation and appointment., • Ensure all project activities comply with relevant regulatory, health & safety and quality standards., • Monitor and report on project performance, driving continuous improvement and resolving issues proactively., • Build strong working relationships with stakeholders to shape project delivery and customer experience., • Champion best practice in project management, including governance, documentation and project controls. What We’re Looking For You want to make a positive impact and bring experience in: • Proven experience managing residential development or refurbishment projects., • Strong understanding of construction delivery, building standards and regulatory frameworks., • Excellent stakeholder engagement, communication and negotiation skills., • The ability to lead and influence cross-functional teams., • Strong commercial acumen and experience managing project budgets., • Effective problem-solving skills and an ability to adapt in a dynamic environment., • Professional qualification in project management (e.g. PRINCE2, APM, PMP) is desirable. Why This Role? • A supportive and collaborative working culture focused on people, quality and outcomes., • Opportunities to work on exciting residential projects that make a real difference., • Competitive salary and benefits package., • Continued professional development and career progression. How to Apply If you’re ready to take the next step in your project management career and specialise in residential delivery, we’d love to hear from you. Please submit your CV and a brief cover letter outlining your experience and what you’ll bring to the role.

Application details Job Title: Senior Analyst Location: London Salary Range: Competitive with top-tier consultancies about pearson ham Group Pearson Ham Group is a specialist strategy and pricing consultancy that helps organisations unlock growth and improve profitability through better pricing. We offer end-to-end pricing support—from strategy design and value communication to analytics, execution, and digital enablement. We work closely with clients to deliver commercially sound and data-driven pricing solutions across sectors including financial services, private equity, insurance, automotive, B2B, retail, and consumer products. Our teams combine analytical depth with strategic insight to drive monetisation and margin improvement. Typical engagements include designing pricing strategies for new products and services, refining discount structures, developing value-based monetisation models, and supporting clients through strategic pricing decisions in complex market environments. You will gain experience across industries, working directly with senior stakeholders to influence commercial outcomes. Your role and responsibilities You will support consultants in leading analytical workstreams within cross-functional teams, delivering expert, data-driven pricing advice to Pearson Ham Group’s clients across diverse sectors. With support from your project team, your role will involve in-depth exploration and analysis of client data, ranging from sales performance and customer behaviour to competitive dynamics, to develop robust pricing recommendations. Leveraging advanced statistical techniques and scenario modelling, you will forecast the commercial impact of price adjustments and monetisation strategies. Typically working in teams of 3-4, you will support the team in shaping client engagements by synthesising complex data into clear insights. As you develop, you will start engaging directly with stakeholders through interviews and presentations, influencing strategic pricing decisions and driving commercial outcomes. Supported by comprehensive training and collaboration across the firm, you will have significant opportunities to enhance your expertise, take ownership of projects, and build lasting client relationships. Pearson Ham Group ’s client portfolio is diverse and international, and you will gain exposure to a wide range of companies, industries, and business models. As well as developing analytical skills, you will learn about business casing, consumer behaviour and a range of pricing methodologies. Experience and qualifications · At least 1-2 years relevant work experience in a data-driven strategy, consulting, or commercial environment. · An undergraduate or master’s degree from a leading university, ideally in Economics, Mathematics, Engineering, Finance, or a related quantitative or analytical discipline · Genuine interest in pricing strategy, monetisation, and commercial problem-solving, with any relevant academic, project, or extracurricular experience viewed favourably · Foundational understanding of pricing concepts such as value-based pricing, market and competitor benchmarking, and willingness-to-pay (through coursework, research, or internships) · Experience using Excel; additional skills in SQL, Python, or R are highly desirable. · Excellent communication skills—able to clearly explain insights to clients and stakeholders · A curious and commercial mindset with strong attention to detail. · Proven ability to work independently as well as in collaborative teams. · Fluency in English is essential; proficiency in French or Spanish is strongly preferred. Application process: Please note, you must have the right to work in the UK. Please apply with a cover letter detailing your experience and CV to . Applications close by 9th January 2026

We are seeking a highly motivated Sales Specialist to drive growth, build strong client relationships, and expand our presence in the banking sector. If you have a passion for financial services and a talent for business development, this is your opportunity to thrive in a global, fast-paced environment. Responsibilities • Present, promote, and sell products/services using solid arguments to existing and prospective businesses, • Use consultative selling techniques and provide product expertise and market insights to help customers navigate through their own technology or process, • Reach out to customer leads through different channels, • Establish, develop, and maintain positive business relationships with customers and partners, • Expedite the resolution of business problems and complaints to maximise satisfaction, • Coordinate sales efforts with team members and other departments, • Supply management with reports on business needs, problems, interests, competitive activities, and potential for new products and services, • Negotiate contracts, ensuring the agreement is in the best interest of the customers and organisations., • Manage your own pipeline to achieve and surpass monthly targets, • Manage sales cycles of 1-2 weeks, keeping potential customers warm throughout the process, • Represent the company at international exhibitions Requirements • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field, • 1-2 years of sales experience in Finance, Fintech, and Payment industries is desirable but not essential, • Excellent communication, presentation, and negotiation skills, • Open to travel for work across Europe and overseas regions., • Strong knowledge of the trends and developments in the sales industry, • Fluency in English and another language is a must, • Good time management and organizational skills, • Strong analytical and problem-solving skills, • Ability to work independently and collaboratively What We Offer • Working in a dynamic startup spirit, • Company pension, • Employee discount on various online shopping platforms