Customer experience specialist jobs in CoventryCreate job alerts

Create tailored learning materials, guides, and e-learning content for customer service operations. What You Will Bring: - Proven experience in training, learning, and development, ideally within a customer service or contact centre en. Training, Learning & Development Specialist - (phone number re

Trainee Estate Agent Uncapped Commission, Career Progression We’re looking for a highly motivated Trainee Estate Agent / Trainee Sales Negotiator to complement our fantastic residential sales team in Ewood, Blackburn working in our well known Entwistle Green estate agency. Why join us as a Trainee Estate Agent / Trainee Sales Negotiator? • Industry leading training and development, • Support to gain your Level 3 qualification in your specialist area, • Demonstrable career ladder, • Supportive and rewarding environment, • Compete for top achievers awards The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales and progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Trainee Estate Agent / Trainee Sales Negotiator • Preferably an experienced sales person, • Able to generate new business in a target driven environment, • Outstanding customer care / customer service experience, • Resilient, positive, organised, numerate and detail oriented, • Excellent verbal and written communication skills, • IT literate (MS Office, internet, email systems) Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW05705

Job Title: Supply Chain and Logistics Specialist Duration: Permanent, full-time Location: UK, Coventry Reports to: Head of Supply Chain and Logistics Your core tasks will include: Order fulfilment • Ensure accurate order processing of all new orders within the ERP system, • Coordinate fulfilment and logistical distribution of new orders, from point of receipt of order to delivery to customer, • Customer support and communication Logistics & Customs • Coordination of deliveries from UK and EU sites, • Provide Customs support with imports and exports, • Compliance with UK/EU customs regulations and documentation management Demand, Supply & Inventory planning • Support forecasting of products, • Monitor forecast accuracy levels, • Control of stock and inventory levels Strategy & reporting • Alignment with business strategy and work on strategic initiatives, • Utilise KPI’s to analyse performance data, • Support continuous improvement activities General • Cross-functional collaboration with all departments, • Manage communication from shared mailboxes and channels, • Any other related duties, as required by the Head of Supply Chain and Logistics, and such other duties as are within the scope of the job purpose, the title of the post and its grading. Your profile: Experience • 4+ years of work experience in Supply Chain or Logistics or similar position, • Good knowledge of Customs, regulations & compliance, • Good knowledge of ERP systems and MS 365 (knowledge in JDE or SAP is advantageous), • Knowledge of continuous improvement methodologies is advantageous Skills • Customer-centric approach, • Strong problem solving and analytical skills, • Good teamwork and collaboration skills, • Good communication and stakeholder skills, • Good time management and attention to detail, • Ability to adapt to changing circumstances, work well under pressure and with the ability to manage multiple priorities simultaneously Education • University degree in Supply chain, Logistics or Business or equivalent qualification is desirable You may be required to: • Support wider operational activities from time to time, • Support or take a leading role in local or group-based projects and implementations, • Support other subsidiaries lead projects, • Occasionally travel to other sites

Grafters Recruit Ltd is looking for experienced HGV Class 1 drivers for ongoing work based in the Coventry CV8 3BB. Benefits: • Excellent rates from :, • £17.50 per Hour Day Rate (£19.61 including Rolled up holiday pay) M-F, Weekends £21.50 (24.09 including rolled up holiday), • 19.00 per Hour Night Rate (£21.29 including Rolled up holiday pay), Weekends £24.00 (26.89 including rolled up holiday), • Regular work across the week, • Shifts between 8 to 12 hours, • 24-hour support from our friendly transport team, • Free on-site parking, • Start times between 04:00 08:00 days , 16:00 to 23:30 Nights, • Week days and Nights and Weekends available, • Trunk Runs to Hub / Customer Premises, • Each Class 1 driver will be required to pass an assessment and induction (Paid, upon passing)., • Valid C+E category on your driving licence,, • Minimum 2 years driving experience, • No more than 6 penalty points on licence Grafters Recruit embraces diversity and will seek to promote the benefits of diversity in all our business activities. We will seek to develop a business culture that reflects that belief. We will seek to widen the media in which we recruit to ensure as diverse an employee and candidate base as possible. We will strive to make sure that our clients meet their own diversity targets. Please forward CV to Apply JBRP1_UKTJ

Senior Quality Specialist Location: Coventry, West Midlands, CV3 2RQ Salary: Competitive, DOE Contract: Permanent, Full time Benefits: Competitive salary Contributory pension scheme Life cover Incapacity benefits Cash Back Medical Scheme About the Company: We are an innovative medical devices manufacturer of advanced wound care products, including combination products, from gelling fibres and fabrics. We deliver innovative, cost effective and quality products and solutions for the advanced wound care industry helping to improve patient care and wellbeing. About the Role: Currently an exciting opportunity has arisen for a motivated and dynamic Senior Quality Specialist to join and support Quality Assurance team. The role is responsible for supporting the management and continued effectiveness of Quality Management System within the business. The Senior Specialist will work closely with the Quality Manager to develop and deliver a range of proactive and responsive QMS and Supplier Quality Assurance (SQA) initiatives. Senior Quality Specialist - Duties to include: Lead supplier management including qualifications, performance evaluations, audits, complaints, and corrective actions (SCARs), Lead the management of the business product and process change control programme, Lead the maintenance and management of the SFM standards database, ensuring all standards are current, Lead the asset calibration programme, Support the management of the SFM training programme, ensuring training matrices and records are maintained, Support the management and co-ordination document control within the business via use of the electronic document control system, contributing to the drafting of documentation, managing the review, approval and distribution of documents including procedures, SOPs, WIs, and forms within the SFM QMS, Support the management and maintenance of the businesses integrated quality management system, Support the delivery and management of the business nonconformity programme, Support the delivery of the business' audit programme including internal, customer, external, and supplier audits, Deputise for the Quality Manager as required, Contribute to create and maintain a proactive leadership style and compliance culture throughout the company to achieve high standards of excellence, sharing best practice, Senior Quality Specialist - Key skills / abilities: Regulatory, science or engineering degree or equivalent Knowledge of the Medical Device Directive 93/42/EEC, Regulation EU 2017/745/EEC, USA 21 CFR 820, UKCA A demonstrable working knowledge and experience of applying ISO 13485, USA 21 CFR 820, EU MDR 2017/745, and Canada SOR 98.282 requirements within the Medical Devices or Pharmaceutical industries Dynamic and pragmatic team member and flexibility to work within the dynamics of a cross-functional team Strong communication skills Desirable Additional Experience: ISO 13485 auditor qualification desirable Advanced wound care manufacturing an advantage Cleanroom experience an advantage Important Information: Due to the number of applications we receive, we will only contact those candidates that we want to take forward to interview; if you do not hear from us within 4 weeks, please assume that your application has been unsuccessful on this occasion. If you have the skills and experience we require for this role and are looking for a new challenge, please click on APPLY Today and forward an up-to-date CV and cover letter, explaining why you are a good fit for this role. No Agencies please! TPBN1_UKTJ

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Based at our customer sites, the Mobile Engineerplays a key role in our operations, ensuringequipment service schedules are up to date and responding to our customers in their times of need, should equipment breakdown. What you'll do • Carry out servi... JBLK1_UKTJ

Experience in a technical role within a dealership or technical centre. Report technical incidents via all channels, including DID-I, Technical Platform, Warranty, Customer Relations, and RAC. Calex UK have a new opportunity to recruit a Technical Support Specialist working for the Stellantis brands

I am working with a specialist engineering company looking to bring on board an.This role involves a mixture of workshop and onsite (customer) facilities work.The long-term goal is to lead the team, so any experience in team leadership would be.If you are interested or know someone who would be, ple

Customer Success Specialist | Customer Success | UK&I | Remote. Partner with Sales, Support, Services, and Product teams to deliver seamless customer experiences. Proficiency in Customer Success platforms, CRM systems, and productivity tools (Excel, PowerPoint, Word).

It is vital you read the job description and person specification, in your experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

Skills and experience required to be a successful. Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway.

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled su

To join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills.

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours. You

It is vital you read the job description and person specification, in your experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours. You

We welcome applications from people with or without previous cleaning experience.

We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to join our welcoming Cooplands bakery team! As a sales assistant, you will have a range of duties from engaging with our customers, delivering a fast and friendly service and preparing our much-l

The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and oral communication skills. An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable.

Previous experience in a warehouse or similar environment* Ability to follow health and safety guidelines strictly* Must be able to work on a 4-day on, 4-day off rotation* Immediate start.

This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

To join us as a Care Assistant in complex care, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills.

Care Home residents, always delivering care with empathy, respect and kindness.We offer flexible working hours to fit your lifestyle.Part-time 24 hours, working 2 shifts over 7 days.Our night shifts run from 8:00pm to 8:00am, to include weekends and bank holidays.Please note that we are currently on

The information below covers the role requirements, expected candidate experience, and accompanying qualifications. We are currently seeking an experienced Senior Residential Support Worker. Please note, it is essential that all candidates have relevant experience and qualifications in this role to

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

No previous experience as a transportation driver, truck or lorry driver, taxi driver, courier driver or delivery driver is necessary. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon cust

A Top 20 Care Home Group 2025!.Awarded One of the UKs Best Companies to Work For.Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites.The home also features luxurious l

No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is

We are looking for an experienced Head Receptionist to lead the reception team as this lovely 4 star hotel in Windsor.

No previous experience as a transportation driver, truck or lorry driver, taxi driver, courier driver or delivery driver is necessary. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon cust

Join Nurseplus as a Healthcare Assistant – Make a Difference Every Day.At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.As a Healthcare Assistant, you'll be providing high-quality care across a range of settings, from elderly care to indi

Experience working in a fast-paced environmentExcellent customer service skillsFlexibility to start a shift early or finish lateA positive approach to changing prioritiesDrive and passion to work hard and make your store a successA smile on your face and a friendly manner to inspire your team and he

Building Careers UK are looking for 2x experienced Cleaners for a 4-5 week project in Alderley Edge. Requirements: Previous cleaning experience (residential or construction handovers preferred) Excellent attention to detail Reliable and punctual To apply, please contact Building Careers UK on (p

Assisting customers with mobility issues. Compassionate and caring attitude towards customers. Ability to maintain confidentiality and respect customer privacy.

We are looking for an experienced and reliable. The successful candidate will be responsible for the safe and timely delivery of goods, providing excellent customer service, and ensuring all transport and safety regulations are followed.

Whats on offer: Salary: £34,300 £39,200 (inclusive of sleep-ins) Support Worker roles: £34,300+ Senior Support Worker roles: up to £39,200 (depending on experience & qualifications) Shifts: 2 on / 4 off rota (including sleep-in shifts) Development: Ongoing training, progression pathways, and

Or making sure the trolleys are clean and free of rubbish, just the way our customers like them.

We will appreciate your life experience, caring approach and personal qualities as well as relevant skills and experience. Previous employed care and support experience of at least 12 months is essential for the role of Relief Support Worker.

While prior experience in supporting individuals with mental health needs is beneficial, we value an engaging, person-centred approach above all.

Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions: LD&A Learning Disabilities & Autism Bespoke Team Brain Injury This role sits within our LD&A family, and you will be supported by an experienced hands-on Team Leader. We have a variety of Suppo

Previous experience in a cleaning role is essential. Strong customer service skills with the ability to communicate effectively in English.

Job description: Abstract Recruitment are recruiting on behalf of our client providing critical logistics solutions for customers in over 60 countries (357 locations) for over 40 years. Essential experience: Desirable Computer Literacy Skills Keen eye for detail general warehouse tasks as well.

We are now seeking a proactive and experienced Team Leader to support our growing operations and uphold our high standards. Key Responsibilities: * Coordination and execution of daily cleaning operations * Supporting, motivating, and guiding the on-site team * Ensuring consistent quality an

We are currently looking for a warehouse Operative who has a valid FLT Reach license and has at least two years experience operating a forklift. Requirements: must have 2 years of experience operating a Reach forklift. Warehouse experience have a good and positive attitude Your role would be: Opera

Also ensuring that our customers have the best experience when shopping with us.

Take on a New Challenge This Autumn Become a Self-Employed Courier! Earnings from £15£18 per hour, £1,000 Welcome Payment and Consistent Income! Looking for something new this autumn? Nows the perfect time to take on a fresh challenge and join our thriving network of over 30,000 Self-employed co