Customer experience specialist jobs in WillenhallCreate job alerts

At Tosca, we’re not just leaders in reusables—we’ve been pioneering sustainable solutions for over 60 years. We empower our partners with tailored innovations that drive efficiency and sustainability while reducing environmental impact. If you’re passionate about sustainability and operational excellence, we invite you to join our team. At Tosca, Asset Management is essential to ensuring product availability, operational efficiency, and customer satisfaction. As an Asset Control Specialist, you will play a key role in managing Tosca’s reusable assets across multiple locations, ensuring accurate tracking, allocation, and recovery. You will take full ownership of the audit and reconciliation process, planning and scheduling physical counts, ensuring every audit is completed within strict timelines, and escalating roadblocks to management when needed. Working closely with Operations, Supply Chain, Sales, the Asset Manager, and senior leadership, you will track progress, resolve complex cases, and maintain accountability. Your role will combine precise data management with investigative work: analysing asset declarations, identifying discrepancies, contacting customers directly to clarify issues, and implementing corrective actions. Key Responsibilities • Maintain accurate asset inventory and movement records using asset tracking systems and ERP platforms., • Coordinate asset allocation and recovery to meet operational requirements and customer needs., • Monitor asset KPIs and provide regular performance reports to internal stakeholders., • Support master data accuracy for asset flows and customer accounts., • Collaborate with supply chain, logistics, and customer service teams to resolve asset-related issues., • Identify and implement process improvements to enhance asset management efficiency. Candidate Profile • Minimum of three years’ experience in asset control, inventory management, or a similar operational role., • Strong organisational skills and high attention to detail., • Proficiency in asset tracking systems, ERPs, or logistics platforms (e.g., SAP, Oracle)., • Analytical mindset with the ability to interpret data and produce accurate reports., • Strong communication and collaboration skills., • Fluent in English, both written and spoken; other European languages are a plus., • Able to commute to the Dudley office as required., • Office based role, • Travel required: 20% to other EMEA locations as required Join Tosca and help us deliver operational excellence through accurate asset management, process optimisation, and a proactive, customer-focused approach. To apply, please submit your CV or reach out to learn more.

Overhead Crane Engineer / Instructor Step Off the Tools and Share Your Expertise Salary Up to £55,000 plus benefits Location: West Midlands (with UK travel) Are you an experienced Overhead Crane Engineer, Lead Engineer, Supervisor or Service Delivery Manager looking for a new challenge? This is an excellent opportunity to step away from the tools and use your technical expertise to train, mentor, and develop the next generation of Overhead Crane engineers and operators. We are working with a leading manufacturing provider seeking a skilled professional to join their team as an Overhead Crane Engineer / Instructor. In this role, you will deliver internal training for employees as well as external crane operator training for customers operatives. The position is primarily West Midlandsbased, but you will also travel to customer sites across the UK (with occasional overnight stays required). All travel, accommodation and subsistence expenses are fully covered. This is a fantastic opportunity for someone with strong hands-on experience in overhead cranes and lifting equipment who enjoys coaching, problem-solving, and building relationships and who is ready to pass on their knowledge in a rewarding training career Overhead Crane Engineer / Instructor - The Rewards • Competitive salary, • Door to Door, • Company vehicle, • Mobile Phone, • Fuel Card, • Expenses card and scheme, • Corporate branded workwear, • Corporate branded overalls, • High-Quality PPE (including industry-leading self-rescue descender harnesses), hard hat, boots etc., • Specialist tools provided, • Pension scheme and life and accident insurance, • Ongoing skills development and certified training, including in house, UK and European training. Crane Operator Training Qualification (if needed)Overhead Crane Engineer / Instructor - Requirements, • Qualifications and previous experience working on overhead cranes or similar engineering environment. Additional training can be provided to support the role, • Previous training experience or working in a training environment would be advantageous, • Knowledge and experience in working with external training providers and training bodies, • Good knowledge of workplace Health and Safety legislation and practices, • Excellent communication and presentation skills, • Enthusiastic, organised and self-motivated with excellent time management skills, • Commercial acumen, • Must be willing and able to travel (sometimes stay overnight) throughout the UK on an as-and-when basis, • Full UK Driving LicenceOverhead Crane Engineer / Instructor - Responsibilities, • Develop the company training policies, programs and presentations, alongside company management against a continuous improvement plan, • Support employee onboarding and induction as applicable, • Deliver internal technical and specific Health and Safety training to crane technicians and staff, • Deliver crane operator training to cranes operatives on our customers sites, • Provide technical support to technicians, • Maintaining and promoting Health & Safety protocols for all participants during training sessions, • Complete all necessary documentation accurately and submit it promptly, • Setting up the training environments for internal and external training sessions, • Managing and supporting technical apprentices throughout their learning journey, • Update and maintain the company training and competency matrix JBRP1_UKTJ

Handle customer enquiries with appropriate and timely follow through and document all customer interactions and tasks immediately within the CRM systems. We deliver extraordinary event experiences through partnership-driven productions. This role offers a competitive salary, dependent on experience.

It is vital you read the job description and person specification, in your experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

Customer Success Specialist | Customer Success | UK&I | Remote. Partner with Sales, Support, Services, and Product teams to deliver seamless customer experiences. Proficiency in Customer Success platforms, CRM systems, and productivity tools (Excel, PowerPoint, Word).

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

Previous experience of commercial cleaning and of using cleaning equipment and products is desirable as is understanding the health and safety issues associated with their use. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than

The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and oral communication skills. An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable.

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours. You

We welcome applications from people with or without previous cleaning experience.

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours. You

It is vital you read the job description and person specification, in your experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

You will be an experienced qualified, registered social worker, who has completed your ASYE and have the commitment and passion to be at the forefront of delivering best practice and support to children, young people and families. As a Social Worker you will be confident in your analysis and decisio

To join us as a Care Assistant in complex care, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills.

Experience and knowledge of safeguarding children.

To join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills.

No previous experience as a transportation driver, truck or lorry driver, taxi driver, courier driver or delivery driver is necessary. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon cust

Our young people here may have experienced adverse childhood experiences and so the aim of the service is to provide them with a stable comfortable home. Experience of working with children and young people as well as understanding of the issues that face young people in care. Experience with Emotio

No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is

Whether you're experienced or new to the role, if you're passionate about helping young people thrive, we want to hear from you. Experience working with teenagers or challenging behaviours (preferred). We provide nurturing, therapeutic homes for boys aged 12-18, many of whom have experienced signifi

No previous experience as a transportation driver, truck or lorry driver, taxi driver, courier driver or delivery driver is necessary. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon cust

We aim to help young people to develop insight into their experiences in order that they can move on from their often damaged traumatic past. The ideal candidate would have previous experience of working with teenage boys or challenging behaviour and have a willingness to further develop their skill

No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is

The information below covers the role requirements, expected candidate experience, and accompanying qualifications. We are currently seeking an experienced Senior Residential Support Worker. Please note, it is essential that all candidates have relevant experience and qualifications in this role to

No previous experience as a transportation driver, truck or lorry driver, taxi driver, courier driver or delivery driver is necessary. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon cust

Experience of supporting young people who may be vulnerable is essential. Computer experience to an intermediate level.

Key responsibilities include: Supporting morning and bedtime routines, meals, school prep and daily structure Encouraging hobbies and activities like sports, video games, arts, or music Helping with homework and promoting emotional wellbeing Writing reports and maintaining records to meet complia

Accompanying the customer to appointments or social outings. Previous experience as a home assistant or in a similar role is an advantage but not necessary. Compassionate and caring attitude towards customers.

Whats on offer: Salary: £34,300 £39,200 (inclusive of sleep-ins) Support Worker roles: £34,300+ Senior Support Worker roles: up to £39,200 (depending on experience & qualifications) Shifts: 2 on / 4 off rota (including sleep-in shifts) Development: Ongoing training, progression pathways, and

Experience working in a fast-paced environmentExcellent customer service skillsFlexibility to start a shift early or finish lateA positive approach to changing prioritiesDrive and passion to work hard and make your store a successA smile on your face and a friendly manner to inspire your team and he

You will play a crucial role in liaising with potential business clients in order to close deals Reward Hybrid working Performance-based bonus scheme Comprehensive training and professional development programs Opportunities for career advancement within our growing company A supportive

What you'll doFriendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better – supporting your stor

Prior experience in a customer service role is advantageous. Work collaboratively with team members and management to improve customer experiences. Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a.

Start your journey in a rewarding career, Join Komplex Care! - empowering people with complex needs to lead enriched, independent lives with dignity and purpose Position : Paediatric Healthcare Assistant Pay rate: £14.Shifts: Days & Waking Nights / 0830 - 2030 & 2045 - 0700 About Us: stands a

Experience in youth work, community work, sports coaching, teaching, or childcare. Seasonal staff: £13–£15 per hour (based on experience). We’re rooted in the community and passionate about providing safe spaces, opportunities, and experiences that build confidence, resilience, and aspiration.

Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions: LD&A Learning Disabilities & Autism Bespoke Team Brain Injury This role sits within our LD&A family, and you will be supported by an experienced hands-on Team Leader. We have a variety of Suppo

Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions: LD&A Learning Disabilities & Autism Bespoke Team Brain Injury This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Man

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Requirements: Customer-facing experience is ideal but not essential for success; no experience is required. Responsibilities: To attend initial training in the offi

We are currently looking for a warehouse Operative who has a valid FLT Reach license and has at least two years experience operating a forklift. Requirements: must have 2 years of experience operating a Reach forklift. Warehouse experience have a good and positive attitude Your role would be: Opera

Are you a Relief Care Assistant that is passionate about providing quality care? Hagley Road Retirement Village partof the Extra Care Charitable Trust are recruiting now! We provide a domiciliary care service all under one roof.No more travelling! This is an exciting time to be joining our fantas

Embrace a role that is diverse, full of challenges, and ensures each day is a unique experience! We're committed to internal growth and progression, presenting ample opportunities for advancement. Experience as a Delivery Associate/Driver is a plus, yet not mandatory, as comprehensive training will

Start your journey in a rewarding career, Join Komplex Care! - empowering people with complex needs to lead enriched, independent lives with dignity and purpose Position: Paediatric Healthcare Assistant Location: Stonnall Pay rate: £14.Shifts: Monday - Friday 7:00am - 5:30pm | Saturday 8:00am

You will drive a van and deliver packages to customers along your assigned route You will have multiple stops assigned to your route and you might need to use the stairs to delivery packages You must adhere to the highest health and safety standards, road safety and other internal procedures and pol

Job description: Abstract Recruitment are recruiting on behalf of our client providing critical logistics solutions for customers in over 60 countries (357 locations) for over 40 years. Essential experience: Desirable Computer Literacy Skills Keen eye for detail general warehouse tasks as well.

Think: Trips to the cinema, bowling, shopping, and fun group activities Helping with everyday tasks like cooking, budgeting, and medication Being a friendly face and a steady hand when someone needs it most Encouraging confidence, independence, and joy—every single day

Start your journey in a rewarding career, Join Komplex Care! - empowering people with complex needs to lead enriched, independent lives with dignity and purpose Position: Paediatric Healthcare Assistant Location: Stonnall Pay rate: £14.Shifts: Monday - Friday 0700 - 1730 | Saturday 0800 - 180

Salary: Up to 14 per hour (negotiable based on age and experience). This role is ideal for entry-level candidates with no prior experience.

Take on a New Challenge This Autumn Become a Self-Employed Courier! Earnings from £15£18 per hour, £1,000 Welcome Payment and Consistent Income! Looking for something new this autumn? Nows the perfect time to take on a fresh challenge and join our thriving network of over 30,000 Self-employed co