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Duty Manager required for our client, a hotel, to join a busy operations team located in the outer Betchworth area of Surrey. As Duty Manager, candidates require a background at a supervisory level from within a hotel or similar. Preferably you will have held a supervisory / managerial role from within a busy Food and Beverage orientated property. This role will require previous experience of managing team members, Duty Management within Hotel hospitality experience is essential. 40 hours per week – 5 days out of 7 to include week-ends on a rota. The shift pattern will be on a rota – the early shift being 7 am to 3pm and the late starting 3pm to 11pm. Duties & Responsibilities of the Duty Manager: · To undertake duty management shifts · To set up conference rooms and functions according to the weekly function sheets. · To have a good knowledge & understanding of the departments and to be able to assist in all areas of the hotel. · Assist in coordinating wedding receptions and functions of up to 200 people. · Stock checking of laundry, crockery and cutlery. · Ensure the hotels Health & Safety Policy and Fire Policy is adhered to at all times. · With the assistance of the HR team organise in-house training for the staff at the hotel. · To understand the running of the financial budgets along with spreadsheets that need to be monitored and adjusted on a weekly basis. · To ensure high customer service skills are always implemented throughout the hotel. · To process suppliers orders for the hotel as and when required. · Previous Duty Management within Hotel hospitality experience is essential. · Microsoft Office and Excel experience is essential and understanding of financial budgets is desirable. · Have a excellent level of customer service skills. · Be a positive and ambitious professional. The salary for DUTY MANAGER is given as £26,436.80 - £30,000 / per annum / 40 hour week. In addidition there is a possible 10% of salary incentive bonus scheme available, post probation period. Transport would be required due to location if you live in the local area due to the shift work. Other Company Benefits available. Please send an up to date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

Our client is seeking an experienced, proactive and approachable Customer Service Advisor to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for. Key responsibilities of Customer Service Advisor: * Take responsibility for handling customer orders and enquiries in an effective and efficient manner. * To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team’s goal of maintaining the highest quality of customer satisfaction. * To familiarise themselves with at least basic knowledge of the broad product range our client provides, in order to make recommendations of a non-technical nature. * There will be some warehouse duties involved including working on the trade counter when required. * Accurate and regular order entry to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales / stock turnover. * Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction. * Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. * Participation in the annual stock take. Essential qualities for the role of Customer Service Advisor * Must be well-presented, polite, helpful, proactive and motivated. * Must have good numeracy and literacy skills, as well as a requirement of basic computer literacy, including Microsoft Office programmes. * As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook. * Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation, and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties. * Must be able to display flexibility in their working and demonstrate ability to adapt to changing priorities and tasks assigned by the management team. PLEASE NOTE - When not working as Customer Service Advisor you will be required to assist on the Trade Counter Shifts: Monday to Friday 7:30AM – 5PM (with potential overtime). Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 11 weeks. We look forward to hearing from you at Team CV LTD

Customer Care Executive Full-Time; Monday- Friday Description Our client is a Reputable, family run business based in Hook, UK. They design and manufacture quality lighting solutions for the automotive industry. As they embark on a journey of growth, they are seeking a Customer Care Executive to join their team. As Customer Care Executive you will provide a world class level of customer care that cements lifelong partnerships by thinking like the customer, being an ambassador and going the extra mile Responsibilities: Act at all times in the best interests of the customer and giving genuine advice. Dealing with any incoming enquiries. Process sales orders Manage the customer care inbox Create customer case numbers Following cases through to a meaningful and mutual close in a timely manner. Ensuring account managers are informed of cases that need escalating. Send accurate order confirmations Keep customers updated on order/delivery updates Fielding all new enquiries straight to Business Development for qualifying Taking forward all orders from the Business Development Team and ensuring the customer is looked after from point of order onward Notify the appropriate Manager or Team Leader of any issues. Requirements Customer mindset Excellent phone manner - polite, friendly, confident to ask questions Be able to cope in a crisis/able to deal with issues thrown at them Be proactive and willing to jump in A team player Be able to cope with fast paced and ever growing/changing list of prioritiesBenefits Salary- £30,000-£35,000. Inclusion on company bonus scheme Access to Lifeworks perks scheme, Free lunch and snacks, Fresh coffee, 25 days holiday plus bank holidays

Platinum Travel Recruitment are collaborating with a fabulous forward thinking travel company in Surrey, now seeking an experienced Luxury Travel Consultant to join their fun and supportive travel team. This very exciting travel consultant role is ideal for a travel sales professional from an established luxury travel agency or tour operator who brings both industry expertise and a loyal portfolio of repeat clients. Step into a role where your passion for travel meets a clientele that truly values expertise, service, and unforgettable experiences. Our client is a warm & welcoming travel company based in an affluent part of Surrey, specialising in bespoke luxury holidays across Europe and worldwide. From the sun-drenched islands of Greece to the crystal-clear waters of the Maldives. Our clients expect exceptional service, and we pride ourselves on delivering it with care, personality, and attention to detail. Luxury Travel Consultant Duties: This is a client-focused, relationship-driven position where your knowledge and personal touch will make all the difference. You’ll be curating tailor-made travel experiences, managing enquiries, and building long-term client relationships in a supportive, rewarding environment. * Managing and converting incoming travel enquiries into high-value bookings. * Working with a portfolio of repeat and referral clients to deliver exceptional, personalised service. * Designing bespoke luxury itineraries worldwide, including Europe, long-haul, and premium destinations. * Participating in exclusive client engagement events. * Maintaining and growing your own “black book” of loyal travellers. Luxury Travel Consultant – Essential Requirements: * Proven experience as a luxury travel consultant from an established bespoke tour operator or travel agency, happy to work in the office. * A strong network or database of repeat clients – essential. * A genuine passion for luxury travel and attention to detail. * Excellent communication and relationship-building skills. * Confidence in selling high-end, tailor-made travel experiences. Luxury Travel Consultant – What is on offer – benefits include: * Generous salary. * Commission earned on every booking—your success is always rewarded. * Assisted operations department to handle all the pre and post travel. * This successful travel company has a strong edge in the market, offering luxury travel at highly competitive prices through exclusive rates and deals, giving you a clear advantage when converting enquiries and delivering exceptional value. * What sets this travel company apart is their culture. You’re not just a number, you’re part of a close-knit team that supports one another. Many of our clients team have built long-term careers in an environment where your contribution is genuinely valued. * Sociable working hours * Varied travel role. * Opportunities to attend events and build valuable client relationships. * The chance to work with a discerning clientele who appreciate expertise. * A supportive, friendly team environment in a premium location. * Participating in exciting travel & social events * Career development * Lot of travel perks * Working in a beautiful office if an affluent part of Surrey surrounded by great eateries * Plus many more benefits. If you’re an experienced travel professional ready to take ownership of your success in a relaxed yet high-performing environment, we’d love to hear from you. Apply now and turn your passion for travel into something truly exceptional. Locations ideal for this role includes Epsom, Weybridge, Oxshott, Chertsey, Kingston, Wimbledon, Sutton Woking, Guildford & surrounding. Please note only suitable travel consultants with experience arranging travel from a travel agent or tour operator will be contacted for the Travel Consultant post

Account Manager Basic Salary £40k to £50k + commission (uncapped) & Benefits Location – Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. The Account Manager position will play an instrumental role in driving continued growth from circa 50 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including their mass notification service and applications. Key responsibilities: • CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets., • First class account management service for our customers to maintain excellent CSAT and NPS targets, • Nurture customers within the account base to ensure a continued robust pipeline of opportunities., • Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis., • Delivering excellent bid and proposal responses with Executive summary and win themes, • Identify potential referrals, and the decision makers within the client organization., • Set up meetings between client decision makers and company’s practice leaders/principals., • Work cross functionally with other departments to improve and enhance the customer experience for all customers., • Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector., • Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: • Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service., • Great Account Management and Account Development skills, • Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue., • Proven track record of consistently achieving and exceeding sales targets, • Skilled in the ability to retain customers and prevent cancellations., • CRM experience essential, (SFDC desirable), • Demonstrable commercial acumen and use of Sales Methodologies

FRENCH SELECTION (FS) French Speaking Customer Service Representative Location: Hook Salary: £30,000 per annum Ref: 8224FC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8224FC The company: A well-established European manufacturer which distributes to over 75 countries worldwide. Main duties: To provide excellent customer service and export administration support. The role: - Provide excellent customer service and support to internal and external stakeholders - Act as the first point of contact for any customer enquiries - Process orders through the system and support with supply chain administration - Record customer feedback and suggest areas for improvement to increase customer satisfaction - Ensure the database remains up-to-date with customer details The candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service and/or sales support, ideally within Manufacturing sector - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (MS Office, Internet) - Able to work in a fast-paced environment The salary: £30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Arrears Advisor Do you enjoy supporting people and want a role where you can genuinely make a difference? We are working with our client based in Epsom, who are looking for a compassionate and confident individual to join their Customer Outcomes team in a six month temporary position starting Monday 20th April 2026. If you've worked in customer service and want a role where you can really support customers who are struggling financially, without scripts or pressure, this could be a great fit. You'll be helping people find the right solutions with empathy, patience and professionalism. Why Join This Team? Competitive Salary Be part of a supportive, people‑focused environment. Use your skills to genuinely help customers every day. Benefit from ongoing training and development opportunities. Hybrid working offered after the initial induction period, plus access to onsite facilities, parking and company events.What You'll Be Doing: Speaking with customers who may be experiencing temporary or ongoing financial difficulty. Taking time to listen, understand their situation and provide supportive guidance. Creating realistic and affordable repayment plans tailored to each customer and their needs. Ensuring all interactions meet regulatory expectations, with a strong focus on fairness and support for vulnerable customers. Maintaining accurate records and following clear processes and compliance standards.What We're Looking For: Experience in customer service, collections or financial services (arrears and vulnerable customer experience is helpful but not essential). Confidence handling sensitive conversations with empathy and care. Strong attention to detail and good organisational skills. Comfortable using IT systems and willing to learn new tools. Interest in developing knowledge of financial regulations (full training provided). Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15500