Customer Service jobs in WilmslowCreate job alerts

Customer Service Executive Location: Poynton Salary: £26,500 per year Working Pattern: 5 days per week, office-based About the Company Flourish are hiring for a growing business within the logistics sector, committed to delivering exceptional service to customers. With a strong emphasis on teamwork, operational excellence, and continuous improvement, they pride themselves on building a supportive and high-performing environment. The Role We are looking for a motivated and customer-focused Customer Service Executive to join the team in Poynton. This is a fantastic opportunity for someone who enjoys problem-solving, working in a fast-paced environment, and being part of a collaborative team. You will act as a key point of contact for customers, ensuring queries are handled efficiently and professionally while maintaining high service standards. Key Responsibilities • Managing inbound customer queries via phone, email, and internal systems, • Providing timely updates on shipments, deliveries, and order status, • Resolving issues and escalating where necessary, • Liaising with internal teams including operations and transport, • Maintaining accurate records and customer information, • Building strong relationships with clients to ensure a positive experience About You • Previous experience in a customer service or administrative role, • Excellent communication skills, both written and verbal, • Strong attention to detail and organisational skills, • Ability to work in a fast-paced, team-oriented environment, • Proactive mindset with a solutions-focused approach What's On Offer • Competitive salary of £26,500, • Comprehensive training programme to support your onboarding and continued development, • Clear career progression opportunities, with potential to move into more senior roles after 12 months, • A supportive and collaborative team culture where your contributions are valued This is more than just a customer service role - it’s an opportunity to build a long-term career in the logistics industry.

Are you a dynamic and enthusiastic individual looking to make a significant impact in a vibrant team? Our client, located in the heart of Wilmslow town centre, is on the hunt for a Temporary Customer Service Administrator to support both their customers and the day-to-day operations of the business.

Senior Luxury Travel Consultant/Branch Manager Knutsford £28,000 - £30,000 + commissions! (pro rata 4 days Tues-Fri or full time Mon-Fri!) 28 Days Holiday + Bank Holidays + lots of Fam Opportunities! Are you an experienced travel professional with a passion for curating exceptional,

As a Night Porter, you will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service. Our Night Porter plays a crucial role in ensuring the smooth running of our hotel, you will need to be a responsible and reliable person. We're looking for a real ni

Customer Service Coordinator A fantastic opportunity for a Customer Service Coordinator with customer service, order processing, administration, Excel and communication skills to support customers and internal teams. If youve also worked in the following roles, wed also like to hear from you: Customer Service Administrator, Sales Support Administrator, Order Coordinator, Customer Care Advisor SALARY: £26,521 per annum + Benefits LOCATION: Mobberley, Cheshire, North West England (WA16) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 37.5 Hours per Week (Flexi Hours - build and take time away from work) WHY APPLY? This is a great opportunity for someone who enjoys being at the heart of customer activity, thrives on organisation, and takes pride in delivering a smooth, professional service. As a Customer Service Coordinator youll act as the key link between customers and internal teams, managing orders from initial enquiry through to delivery and invoicing. Youll be speaking with customers regul...

Leasing Sales Account Manager Vacancy in Manchester! Our client, a leading vehicle leasing and contract hire specialist based in Manchester, is seeking an experienced Leasing Sales Account Manager to join their expanding team. This is an excellent opportunity for a motivated individual looking to build their career in a reputable company within the motor trade industry. Benefits for the successful Leasing Sales Account Manager: Uncapped £50,000 OTE with significant earning potential Friendly and supportive leasing environment Bonus and performance schemes to reward success Monday–Friday working hours, 9:00am–5:30pm Casual dress code and on-site parking Clear opportunities for career advancement within a well-rated companyDuties of the Leasing Sales Account Manager: Build and maintain strong relationships with business and personal leasing clients Handle warm sales leads and convert them into sales Source competitive leasing quotes from multiple funders Provide exceptional customer service to drive repeat business and referrals Maintain accurate records and ensure excellent administration standards Follow company policies and procedures to uphold high service standardsRequirements of the Leasing Sales Account Manager: Proven sales experience within the motor trade, leasing, or retail sectors Strong understanding of leasing processes and the vehicle finance market Self-motivated with the ability to work i...

Growing specialist lender | Relationship-focused culture | Real autonomy managing your own portfolio | Long-term business growth If you're looking for a Collections Account Manager role where you can take ownership of your own portfolio, build trusted customer relationships, and develop your expertise within a growing specialist lender, this could be the opportunity you're looking for. You'll play a key role in helping customers find practical solutions while protecting the commercial interests of the business. As a Collections Account Manager you'll join a collaborative team where every case is assessed on its own merits, giving you the autonomy to make informed recommendations and develop your knowledge in specialist property finance. As the business continues its ambitious growth, you'll have the opportunity to grow alongside it. Package & Benefits • Salary of £30,000 to £32,000 per annum. • 24 days' holiday plus bank holidays, increasing to 25 days after one year's service. • Westfield Health cash plan. • 24-hour colleague assistance helpline. • Team social events and trips. • Office within walking distance of a train station. About the Company You'll be joining a fast-growing specialist bridging finance property finance lender. The business is committed to building long-term relationships through flexibility, reliability, and a peopl...

Growing specialist lender | Relationship-focused culture | Real autonomy managing your own portfolio | Long-term business growth If you're looking for a Collections Account Manager role where you can take ownership of your own portfolio, build trusted customer relationships, and develop your expertise within a growing specialist lender, this could be the opportunity you're looking for. You'll play a key role in helping customers find practical solutions while protecting the commercial interests of the business. As a Collections Account Manager you'll join a collaborative team where every case is assessed on its own merits, giving you the autonomy to make informed recommendations and develop your knowledge in specialist property finance. As the business continues its ambitious growth, you'll have the opportunity to grow alongside it.Package & Benefits • Salary of £30,000 to £32,000 per annum. • 24 days' holiday plus bank holidays, increasing to 25 days after one year's service. • Westfield Health cash plan. • 24-hour colleague assistance helpline. • Team social events and trips. • Office within walking distance of a train station.About the Company You'll be joining a fast-growing specialist bridging finance property finance lender. The business is committed to building long-term relationships through flexibility, reliability, and a people-fi...

Czech Speaking Customer Representative. Provide exceptional customer service to Czech-speaking clients, ensuring all inquiries are handled with professionalism. Work closely with team members to ensure timely resolution of customer issues.

Mercier Consultancy MD is looking for enthusiastic and dedicated individuals to join our team as French Speaking Customer Support Representatives in Sofia. In this role, you will be at the forefront of our customer service operations, engaging with French-speaking clients to provide them with except

The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. Host webinars and training workshops for partners.

Customer Service Advisor needed for after-sales support via phone and email, processing orders, managing complaints, and administrative tasks.

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle

Seeking a Customer Service Representative to onboard new contractors and provide excellent service to recruitment agency clients. Responsibilities include processing information, liaising with clients, and handling customer queries efficiently.

This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. Strong customer focus and professional approach. This is a remote / Work from home position.

Delivering a great customer experience for Swedish based customers both via email and on the telephone. Previous experience customer service experience. Customer Service Advisor who is fluent in German.

Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria). This is a great chance to begin or advance your international career with full relocation support, a stable income, and excellent working conditions all while working from hom

Are you looking for a busy, patient-focused telephone role where you can make a real difference? We're working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of August. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand period This role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning youll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! We're looking for someone with: Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? £12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of August This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Are you looking for a busy, patient-focused telephone role where you can make a real difference? We're working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of August. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? • Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) * Supporting day-to-day tasks across the team during a high-demand period This role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning youll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! We're looking for someone with: • Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? • £12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of August This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Role: Call Centre Team Leader Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: £30,000 - £33000 DOE + benefits CCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Call Centre Team Leader Build and deliver success plans for the team Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI's Continually assess the skill levels of the team, implementing remedial plans to enable success Support personal development planning Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment Individual coaching sessions for excellence Identify and address barriers to success with individuals and the collective team Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve. Contribute to operational action plans and initiatives including process and system improvements Articulate in providing reporting and analysis of the teams performance Effective management of competencies for both self and the team Deliver a fantastic customer experience through all interactions from self and the teamExperience required for this Call Centre Team Leader Evidence leading a contact centre team to success Experience of delivering against against metrics Experience of positively influencing growth and improvement with individuals Experience of different sales and coaching methodology Attention to detail Proven track record of analytical and reporting skills Excellent time and task management Please follow the link to apply for this Call Centre Team Leader role based in Wythenshawe. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Would you like to be part of an employee owned business who has been voted in the UKs top 50 best small companies to work for? This is an organisation that really prides it'self on its employee culture which is at the forefront of everything it does. As a Part Time Customer Experience Executive you will be tasked with working in a fast paced enviroment where you are tasked with representing the business as a frontline ambassador, been the first point of contact for all of their customers needs. Delivering a service for our customers with passion, commitment and resilience whilst displaying the fundamental customer service principals in a courteous and professional manner is a minimum requirement for this role. Being able to work under pressure either individually or as part of a team the role suits itself to an outgoing person who relishes the opportunity to build amazing customer relationships, solve problems and handle the more complex queries whilst remaining calm and professional in a fast-paced customer service setting. Duties inc: • Deliver a world class customer experience, • Act with honesty and integrity when delivering service support, • Managing all communication lines - WhatsApp, emails and calls and online presence - Trustpilot and Google Reviews, • Completing HR related enquiries - confirming employment status to HMRC and completing references, • Processing the end of contract journey - pension and holiday pay refund before P45ing, • Educating and enlightening queries relating to payments, expenses and payslips, • Facilitating financial success by providing access to pensions and employee benefits portal You dont neccessarily need to have previous CS experience as full training will be provided but you must have the right attitude to work. Working hours are Thursday and Friday 8.30am until 5.30pm - there may be an opportunity to increase these hours over time. As well as a fantastic starting salary, the company has some superb benefits which inc 34 days hol + birthday off, Incentive trips to places like Vegas, Barcelone and New York, Brand new office with games room, bar and flex working space, fresh fruit and smoothies, access to employee healthcare. If this role is of interest, please apply or contact Stephen Foster at E & M Talent Partners for more infomation

Deputy Operation Manager Temp to perm position Payrate: £38,759.04 Working days/ hours: Mon - Fri 07:00-17:00 The role: We're recruiting a Deputy Operations Manager to support the delivery of a high‑performing, customer‑focused operation. You'll lead multiple teams, drive performance, and ensure service excellence across Scheduling, Supply Chain and the Helpdesk. This is a key leadership role supporting the Operations Manager, ensuring smooth day‑to‑day delivery, strong stakeholder relationships and continuous improvement across the service. Key Responsibilities: Team Leadership - Line‑manage Scheduling, Supply Chain and Helpdesk teams, ensuring engagement and performance. Performance Management - Deliver daily/monthly KPIs, monitor reports and ensure SLA compliance. Operational Oversight - Oversee daily workforce planning, capacity, incident management and service delivery. Stakeholder Collaboration - Work closely with internal teams, clients and supply chain partners to maintain strong relationships. Continuous Improvement - Support new strategies, identify pain points and drive service enhancements. People Strategy - Support recruitment, engagement, succession planning, talent mapping and performance development. Customer Service Excellence - Ensure professional handling of customer contacts, complaints and complex issues. Compliance & Audit - Ensure policies, procedures and audit requirements are met across all teams. What we are looking for: Proven experience leading and motivating teams in Customer Service, Call centre or Helpdesk Environments Strong organisational skills with the ability to manage competing priorities Innovative thinker with a proactive, solutions‑focused approach If the above sounds of interest, please apply below with your CV or Call Chelsea on (phone number removed) to find out more RG Setsquare is acting as an Employment Business in relation to this vacancy

Customer Service Representative (Level 1) Location: Knutsford, Cheshire (Office Based) Hours: 40 hours per week on a rotating shift pattern Howard James Recruitment are recruiting for a Customer Service Representative to join a growing technology business providing services to large enterprise customers across multiple sectors. This is an excellent opportunity for an experienced customer service professional who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional service to clients. You will act as a key point of contact for customers, helping to ensure the smooth operation of a cloud-based platform while supporting incident resolution, service requests and ongoing service improvements. Benefits • 28 days holiday including bank holidays, • Ongoing training and development, • Career progression opportunities, • Exposure to enterprise-level technology environments Key Responsibilities • Act as the first point of contact for customer enquiries and support requests, • Provide a high level of customer service and regular client updates, • Monitor platform performance using system monitoring tools, • Identify, log and resolve incidents in a timely manner, • Escalate complex issues to specialist teams where required, • Process and manage customer service requests in line with agreed service levels, • Investigate recurring issues and assist with root cause analysis, • Maintain accurate records and contribute to internal knowledge bases, • Liaise with internal departments to ensure customer requirements are met, • Build positive relationships with customers and stakeholders, • Support continuous improvement initiatives across service delivery, • Work collaboratively with colleagues to achieve team objectives Skills & Experience • Previous experience within a customer service, service desk, helpdesk or support environment, • Excellent verbal and written communication skills, • Strong problem-solving and troubleshooting abilities, • Proactive approach with strong attention to detail, • Ability to prioritise workload and work independently, • Comfortable working in a fast-paced operational environment, • Strong team player with a collaborative attitude, • Experience within a SaaS, technology or IT services environment would be advantageous, • Knowledge of incident management and problem management processes is desirable, • Exposure to Microsoft Azure or cloud-based platforms would be beneficial Additional Information • Occasional out-of-hours support may be required for critical incidents, • Full training will be provided, • Applicants must be able to work the rotating shift pattern detailed above If you are passionate about customer service and enjoy working within a technology-driven environment, we would love to hear from you

Aftersales Manager Franchised Motor Dealership - Wilmslow area New opportunity not to be missed! We are currently working on behalf of our client in Wilmslow to recruit an experienced Aftersales Manager to join their management team. This opportunity would suit a customer-focused Aftersales Manager who is passionate about leading teams and driving performance in a volume automotive environment. About the Role Reporting to the Centre Principal, you will be responsible for leading, motivating and developing the aftersales team, while personally demonstrating the behaviours and standards aligned with the brand values. Customer engagement will be central to the role. You will be expected to inspire your team to deliver outstanding service in a fast-paced, pressurised environment, while consistently maintaining high customer satisfaction standards. You will have full responsibility for all aftersales and service operations, ensuring profitability and customer satisfaction. This will involve close collaboration with teams across the centre and wider dealership network to provide a seamless customer experience. The Ideal Candidate To be successful in this role, you will: Have proven management and coaching experience gained in a similar aftersales leadership role Demonstrate excellent communication, negotiation and presentation skills Be able to multi-task and perform effectively in a fast-paced environment while delivering outstanding customer service and sales results Hold a full, clean UK driving licence The Package £50,000 basic with an OTE bonus of £73k per annum, plus an excellent benefits package. You will also benefit from ongoing training and development with the brand, within an environment that encourages professional growth. For experienced aftersales professionals seeking a senior leadership role with genuine autonomy and impact, this is an opportunity well worth exploring. Apply now with an up to date CV Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. TPBN1_UKTJ

Customer Service Advisor - 4 on / 4 off | 7am-7pm | Temp to Perm This role is the first point of contact for clients reporting maintenance issues, ensuring every request is logged accurately and handled with professionalism. You'll support the full end‑to‑end process, helping deliver a smooth and efficient service. Key Responsibilities Answer inbound customer calls and provide clear, supportive guidance. Log, track, and manage jobs using internal systems with high accuracy. Raise service requests and route them to the correct internal teams. Update customers on outstanding jobs, progress, and contract entitlements. Run reports to monitor workflow and job progression. Liaise with internal departments and subcontractors to keep jobs moving. Chase and escalate outstanding tasks when required. Maintain strong professionalism and customer care at all times. Complete administrative tasks with excellent attention to detail. If interested please apply with your CV or Call Chelsea on (phone number removed) RG Setsquare is acting as an Employment Business in relation to this vacancy