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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Experience with change management and driving customer adoption of new technologies. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while or

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. Backed by serious investment and on a journey to optimise their customer journe

A leading company in the quantum technology sector is expanding its European Customer Success team and looking for an experimental physicist who thrives on solving real‑world challenges in the lab. Once integrated, you’ll support them in running successful experiments, optimising performance, an

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

Take the lead in shaping Cornerstone's Customer Success function across our Growth portfolio. Define and embed the Customer Success vision, creating a culture of value and advocacy. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conve

As the Customer Success Director, you will be one of the most senior members of the Customer Success team, retaining and growing one of impact. The Customer Success Director will also work closely with our Solutions team to develop a world-class technical implementation that will be the foundation f

Create and maintain a customer success plan, tracking success initiatives. Collaborate closely with all functions of the business to ensure our customers are successful. Customer success management, technical account management, management consulting or account director experience in the Enterprise

A leading financial services provider is seeking a Customer Success Manager based in London. In this role, you will develop strategic plans to drive customer retention and growth, enhance client value, and build trusted relationships. The ideal candidate should have strong client-facing experience,

A dynamic fashion tech start-up in the UK is seeking a Customer Success Manager to join their hybrid team. Ideal candidates have 4-7 years of experience in customer success or eCommerce and possess strong commercial instincts. This is a unique opportunity to shape the Customer Success function in a

As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live. Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operato

Work in close synergy with sales and technical teams to drive customer loyalty and satisfaction, ensuring a cohesive approach to long‑term customer success. Define and track customer success metrics, using data to inform strategies and report on the value delivered to the customer and the business

A leading IT services firm in Greater London offers a Customer Success Internship designed to provide practical experience in managing client relationships and learning about AI-driven solutions.

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

The Customer Success Internship Programme at Transputec is designed to immerse participants in the dynamic world of IT and Customer Success, providing mentorship by senior staff and valuable practical experience. Throughout the six months, you’ll work directly with our Customer Success & Project M

A dynamic technology startup in London is looking for a Customer Success Manager / Inside Sales to manage customer relationships and drive growth in a high-paced environment. This hybrid role involves onboarding, upselling, and ensuring customer success.

A leading educational solutions company in the United Kingdom is seeking a Manager, Customer Success to lead a team of specialists in enhancing customer engagement throughout the customer lifecycle. The ideal candidate will have over 5 years of experience in Customer Success and proven team manageme

A dynamic financial technology firm in Greater London seeks a Customer Success Director to oversee Tier 1 customer accounts. With over 8 years of experience in B2B SaaS, the candidate should have a proven track record in customer success and the ability to drive adoption in complex environments.

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong re

We’re growing, and Customer Success plays a key role in driving retention, expansion and long-term customer value. Customer Success team and help us make – and keep – Customers for Life. This is a commercially focused Customer Success role where relationship management, value delivery and data

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with o

A leading hospitality technology firm in Greater London is seeking a Professional Services Consultant to enhance customer onboarding and support. You will manage customer relationships, conduct training sessions, and resolve technical issues ensuring clients effectively utilize the platform.

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most

A fast-growing cybersecurity firm in Greater London is seeking an experienced Customer Success Team Lead to mentor a team of Customer Success Managers. The ideal candidate has significant experience in Customer Success or Account Management within a B2B SaaS environment. This role involves balancing

As ourCustomer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live.

A fast-growing data platform company seeks a Customer Success Lead to manage senior client relationships and ensure successful platform adoption. In this hybrid role based in London, you will engage with stakeholders to execute customer success plans, identify risks, and contribute to the developmen

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

A leading software development platform is seeking a Customer Success Architect III to enhance engagement efforts. The position provides an opportunity to shape customer success strategies and improve technology adoption. This role involves aligning technology solutions with customer needs and requi

This role involves understanding customer needs, developing commercial leads, and assisting in product introductions.

Implementation Architect: Customer Success Manager. As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful “Handover to Live.

Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. The role focuses on customer retention, value realization, and

Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high-touch interventions and "High Maturity" customers to automated innovation paths. Customer Adoption and Success Manager.

Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable bu

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. Interface with Creative Services, Engineered Systems, Customer Service, Operations and Finance to ensure customer

The Customer Success Lead will operate as a player‑manager, leading the day‑to‑day execution of the Customer Success team while also owning and managing a portfolio of strategic customer accounts. The Customer Success Lead will shape team strategy, operational excellence, and scalable processe

A leading recruitment marketing platform in the United Kingdom seeks a Customer Success Manager to oversee onboarding, cultivate client relationships, and enhance customer retention strategies.

A leading SaaS cloud company in Greater London is searching for a Customer Success Manager who will play a pivotal role in retaining and growing the customer base. This role involves working closely with sales teams and partners to ensure customer success and satisfaction. The ideal candidate will h

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

A leading analytics company is seeking an experienced Enterprise Customer Success Manager to enhance customer satisfaction and drive adoption across strategic accounts. The role involves managing relationships with key stakeholders, guiding customers through their lifecycle, and collaborating cross-

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. The ideal candidate will manag

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

A data intelligence company in Greater London is seeking a Customer Success Manager. This role involves building relationships with clients, ensuring successful onboarding, and providing expert support related to maritime data.

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. Drive cross-functional initiatives that will improve the overall customer experience and lead to greater

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Deliver seaml

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera