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We are currently seeking an interim Customer Account Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end November 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £60,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy. Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. eCommerce is a major growth and equity driver for Unilever . Amazon comprises an experienced team managing and expanding our presence across 1P within all our Business Units (Beauty, Homecare, Foods) and it is a hugely exciting time to join the Amazon team, currently experiencing year-on-year double digit growth MAIN RESPONSIBILITIES Managing and being responsible for Homecare and Grocery / Fresh categories and leading a team of x 3 Account Executives / Apprentice Build strong and sustainable customer relationships with Amazon Negotiate effectively with Amazon, e.g. AVN negotiations, trade terms, funding etc according to the UL strategy for your assigned categories Manage the relationship aspects of key customer 'events', e.g. launching of new products, cost price changes, breaches of trade terms etc Develop and deliver the customer strategic business plan for your category, and the joint business plan, working closely with CSP, Category and Brand Managers as well as the Media team Develop and deliver an optimal promotional plan for the year (including selling the plan with the customer) Manage promotional and non-promotional investments with the customer and ensure all agreements are properly documented and stored Work closely with Customer Account Executives (CAE) And Apprentice to ensure administrative aspects of promotions are completed and actioned Manage the customer P&L for relevant categories and the overall level of customer investment Manage in-month operational performance vs forecast, working closely with CSP, Demand Planners and Supply Chain Manage account financials elements following UL designated processes accurately and efficiently Responsible for MBR and QBR (internally and externally) with the support of CAEs Delivery of all KPIs for specific categories Please note: The responsibilities outlined above are not exhaustive and may evolve in response to business needs. The successful candidate should be adaptable and comfortable working in a dynamic environment where priorities can shift. Experiences & Qualifications Amazon Vendor Experience necessary Customer management & selling essentials - ideally previous experience of performing a CAM role Prior commercial experience and exposure to P&L Proven history of working within a team environment Prior experience of leading and developing a direct reports required Relevant Account Management experience Customer management & selling essentials Strong Communication skills Experience of leveraging big customer relationships Proactive and curious mindset Stakeholder management Strong negotiation skills Microsoft Office - Excel proficient ALL ABOUT YOU You love to win and have fun doing it You have a positive mindset and are constantly curious and share along the way. You are comfortable with the uncomfortable : charting new grounds, navigating through complexity, and testing and learning as you go, whilst always striving to do things better You possess strong negotiation skills and the ability to influence You have sharp financial acumen to own a P&L, deliver monthly and annual business targets as well as judgement and insight to assess and build new business models Build strong internal and external relationships and are comfortable working in a collaborative environment Possess great analytical skills with proficiency in Microsoft, especially Excel, alongside the ability to share insights and learnings across the Amazon team, bringing others on the journey with you TPBN1_UKTJ

A fast-growing tech company is seeking an Account Manager in Bristol.This role involves building relationships with top restaurants, driving their performance through data analysis, and negotiating contracts.The ideal candidate has 2+ years of experience in account management, effective communicatio

A leading food tech startup in London is looking for a Procurement Manager to develop and execute procurement strategies, manage supplier relationships, and drive improvements.With a focus on sustainability, you will engage across departments to ensure procurement aligns with business goals.The idea

A fast-growing technology company in London is seeking an analytical individual to join their Finance and Strategy team as a Financial Planning Analyst.In this role, you will be responsible for planning and reporting on financial performance, working closely with stakeholders to enhance financial ca

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. We’re looking for a talented and driven individual to join Deliveroo’s Rid

A leading food delivery service in London is looking for an Engineering Manager to lead a high-impact engineering team.This role involves owning technical leadership and ensuring operational excellence while fostering a culture of collaboration and growth.The ideal candidate will have hands-on exper

You will partner closely with our partners to understand overall their objectives, propose strategies to the client that support these priorities utilizing the toolkit of ad offerings that Deliveroo has available, and act as a trusted advisor to demonstrate how we are maximising the impact of the pa

Align these strategies with broader business objectives to support Deliveroo’s growth and profitability. Conduct supplier risk assessments, manage third-party risk, and develop mitigation strategies to protect Deliveroo from supply chain disruptions, financial instability, or regulatory issues. Su

A leading food delivery service is seeking a Vendor Manager to oversee vendor relationships within their Marketplace Support team.The role involves addressing operational issues, ensuring accurate financial reconciliation, and collaborating on strategic projects.Ideal candidates will have over 5 yea

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. We are looking for an Associate who will work with partners across Deliveroo t

Deliveroo – London, UK (Hybrid). As a Senior Software Engineer at Deliveroo, your individual work contributes to achieving goals in multiple teams. At Deliveroo we prioritise people’s welfare and offer great benefits in health, family, finance, community, convenience, growth, and relocation.

A leading food delivery service in London is seeking a Regional Sales Manager to lead their sales team in Core London.The role involves managing the Field Sales Executives, signing local restaurants in effective deals, and communicating the company's value proposition.Candidates should have at least

A leading food delivery service is seeking a Regional Sales Manager to lead a team of Field Sales Executives across the UK.You will be responsible for negotiating deals with local restaurants, training your team, and driving sales performance.Ideal candidates have over 5 years of sales experience, s

In this role you will manage the relationship with a strategic grocery or retail partner, including being the day-to-day contact between them and Deliveroo, communicating their needs to internal teams, helping your partners grow their business on the Deliveroo platform and developing the ‘best in

You'll lead complex, senior-level searches end-to-end, influence high-impact stakeholders, and deliver standout candidate experiences, all while living and breathing our Deliveroo values. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. At Deliveroo, we

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. At Deliveroo we have an outstanding data science organisation, with a mission

This role sits within the Rider Marketing function of the Global Operations team here at Deliveroo. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautiful

A leading food delivery service in London seeks a Manager for B2B Marketing Operations.The candidate will oversee B2B communications, manage a marketing calendar, and implement performance tracking for campaigns.Key requirements include experience with Pardot and Salesforce Marketing Cloud, along wi

A leading food delivery service in London is seeking a Staff Machine Learning Engineer to design and develop intelligent systems that enhance pricing strategies.This role emphasizes collaboration across teams, offering opportunities to tackle complex business challenges using machine learning.Ideal

A leading food technology company in Greater London is seeking a Digital Marketing Specialist for a hybrid role.The candidate will manage digital acquisition channels including Search and Paid Social, and develop data-driven strategies.Proven experience in digital campaign management and strong anal

At Deliveroo, it is our mission to build the definitive food company. In this role you'll be primarily responsible for embedding and operating Deliveroo's policy for managing security vulnerabilities. You'll directly impact how Deliveroo identifies and remediates vulnerabilities across its systems.

Join a dynamic team making significant contributions to growth at Deliveroo.

Develop and refine Deliveroo’s partner value proposition for Deliveroo Express, informed by market insights, competitor activity, and partner feedback. Our team is responsible for defining strategy and scaling new verticals to ensure Deliveroo continues to win in the competitive on-demand grocery

The Marketplace Support team at Deliveroo supports our customers from all sides of the marketplace. Contributing to Deliveroo’s long term tooling/vendor strategy - working within a team to achieve a specific departmental or company goal. At Deliveroo we know that people are the heart of the busine

Drive ESG and Sustainability Initiatives: Support Deliveroo’s environmental, social, and governance (ESG) goals by identifying sustainable procurement opportunities and driving ethical sourcing practices. Knowledge of ESG and sustainability practices: Understanding of ethical sourcing practices an

Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact – firstly, the impact on your development, allowing you to grow faster; secondly, the impact you can have on Deliveroo as we scale; and finally, being part of something bigger through the impact we ma

A leading food delivery company in London is seeking a finance professional to handle financial planning and performance reporting for a new business unit.The candidate will collaborate with various stakeholders to enhance decision-making and optimize financial capabilities.Required qualifications i

Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Free Deliveroo Plus: free delivery and access to special offers. The Finance and Strategy team's core mission is to help Deliveroo make more informed decisions.

A leading food delivery service in London is seeking a Privacy Counsel.In this role, you will manage privacy legal work streams, provide strategic advice on new projects, and implement the company’s global privacy strategy.The ideal candidate has 2+ years of PQE experience in privacy law, strong c

A leading tech-driven food delivery company in London is looking for an experienced Senior Finance Manager for a 6-month fixed-term contract.You will oversee month-end reporting, manage audits, and provide technical accounting guidance.The ideal candidate should be ACA/ACCA qualified with at least 4

Join to apply for the Regional Marketing Manager role at Deliveroo. We are seeking a commercially‑minded Marketing Manager to join our dynamic team at Deliveroo. This role is central to driving measurable business growth for both Deliveroo and our partners through strategic marketing planning and

Identify opportunities to developing the relationship with key restaurant partners by involving and working with other parts of the Deliveroo business. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. You will use your expertise of the Deliveroo platfor

As a Senior Platform Engineer at Deliveroo, your individual work contributes to achieving cross-team goals and metrics. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Deliveroo Cost Center Hierarchy, Technology, Technology, Engineering.

A leading food delivery service in London is seeking a Financial Accountant to join their Financial Reporting team.This role focuses on monthly and yearly reporting for the UKI region, liaising with auditors and stakeholders.Applicants should possess an ACA, ACCA, or CIMA qualification, along with t

A leading food delivery service based in London is seeking a Commercial Director to drive sustainable and profitable revenue growth.You will define and implement a commercial strategy while managing relationships with major partners.The role requires strong problem-solving capabilities, strategic in

A leading grocery delivery service in Greater London is seeking team members for part-time roles to ensure quick order delivery and inventory management.Candidates will be responsible for picking customer orders, maintaining high quality standards, and supporting warehouse operations.This role offer

Deliveroo Cost Center Hierarchy COO New Verticals Global Site Operations Editions Site Operations UK & FR. Deliveroo’s mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. Deliveroo Editions were the world

A leading food delivery company is seeking a Regional Sales Manager to lead a team of Field Sales Executives across the UK, driving sales and managing complex negotiations with restaurant partners.Candidates should have over 5 years of experience, strong negotiation skills, and a passion for food.Th

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Free Deliveroo Plus: free delivery and access to special offers.

A leading food delivery service is seeking a Restaurant Partnership Manager based in Belfast.The role involves identifying and onboarding new restaurant partners, maintaining relationships, and achieving sales targets.Candidates should have at least 1 year of sales experience, possess strong negotia

A leading food delivery service is seeking individuals to join their Exeter team as Restaurant Partnerships.You will build relationships with new restaurant partners, enhancing customer offerings.Candidates should have a valid driving license and be comfortable traveling.Key responsibilities include

The Regional UK and Ireland team drives Deliveroo's performance. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential. Communicate (physical visits, emails, calls, and s

A leading online food company in Greater London is seeking a Staff Software Engineer to contribute to group-level goals and metrics.The role involves leading cross-team projects, influencing strategic direction, and mentoring future leaders.Ideal candidates will demonstrate expertise in software dev

Referrals increase your chances of interviewing at Deliveroo by 2x. United Kingdom & Ireland (UK&I) is the largest market for Deliveroo and is at the forefront of strategic, commercial and operational innovation. Our partner-facing commercial teams present one of the biggest growth opportunities ava

A leading food delivery service in Greater London is seeking a Software Engineer to enhance their technology infrastructure.The role involves improving code structure and architecture, as well as leading projects in a collaborative environment.Ideal candidates will have over 3 years of experience in

A leading food delivery service is seeking a Senior Specialist to drive HR transformation and cost optimisation projects.You will coordinate efforts across teams and manage enterprise systems effectively.This role requires excellent stakeholder management, strong analytical abilities, and expertise

A leading food tech company is seeking a Senior Vulnerability Management Specialist in Greater London to manage security vulnerabilities.The role requires excellent communication and negotiation skills, substantial experience in vulnerability management, and a bachelor’s degree in Computer Science

This role involves building relationships with new restaurants, pitching Deliveroo’s technology, and ensuring successful onboarding.