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Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a ‘Great Place to Work’ for the 5th year running? Does working 4 days a week with FULL pay sound like a dream?!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Speech and Language Therapist Location: Yiewsley Grange School – West Drayton UB7 7QP Salary: Up to £53,200 FTE DOE plus £5000 Welcome Bonus (Welcome Bonus is payable as one payment of £2,500 after completion of one month and one further payment of £2,500 upon completion of your final probation period. T&C's Apply) Hours: 37.5 hours per week, Monday to Friday 8.30am - 16.30pm Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise • WE LISTEN. We never assume., • WE WORK TOGETHER. To make the remarkable happen. The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Yiewsley Grange School. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: • Undergraduate or Postgraduate degree in Speech and Language Therapy, • HCPC registered, • 1-2 yrs experience as a fully registered member of the RCSLT working in a similar setting., • Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles, • Some knowledge of neurodiversity and trauma informed practice, • Some experience of multi-disciplinary working in a range of settings, • Some experience of communicating with/working with families/relatives and carers, • An interest in developing knowledge and skills in different areas of SaLT practice, • Good relationship building, analytical and judgmental skills, • Good communication skills (oral and written), • Good time management and organisational skills, • Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards, • Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile, • Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group, • Ability to work collaboratively as part of the multi-disciplinary team, • Willingness to attend training and working towards further qualifications relevant to the client group supporting, • Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual’s communication strengths, differences, traits, difficulties and needs profile Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including: • £2,000 training allowance, • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical heath checks, • *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 300116 #speechltherapy#speechandlanguagetherapy#CareersinEducation#SpecialEducation#CareersinCare #CareersinSpecialEducation #Therapists

Are you looking for an employer who can offer you opportunities for growth and development in your occupational therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider occupational therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist OT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a ‘Great Place to Work’ for the 6th year running? Does working 4 days a week with FULL pay sound like a dream?!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Specialist Occupational Therapist Location: Hillingdon Manor School – Middlesex UB8 3HD Salary: Up to £53,200 FTE DOE Hours: 37.5 hours per week Monday to Friday; 8.30am-4.30pm Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise • WE LISTEN. We never assume., • WE WORK TOGETHER. To make the remarkable happen. The role: We are looking for a Specialist Occupational Therapist to join our in-house clinical team at Hillingdon Manor school Working collaboratively with the education team, you will deliver bespoke Occupational Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Occupational Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding an occupational therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Specialist Occupational Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Hillingdon Manor School – Middlesex UB8 3HD – Hillingdon Manor School forms part of our Options Autism brand, and is an independent specialist day school, supporting children and young people aged 11 – 19 For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: • Bsc or Msc in Occupational Therapy., • HCPC registered and member of RCOT, • Relevant experience in a previously held job (LD, SEMH, neurodivergence), • Enhanced knowledge and clinical understanding of OT theory and its practical application, • Experience of multi-disciplinary working in a range of settings, with some responsibility for service & team performance, • Experience of communicating with/working with families/relatives and carers, • Experience of working with autistic children and young people, • Experience of working in an education setting, • Good communication including relationship, analytical and judgemental skills, • Clear understanding of the relationship between behaviour and communication, • Clear understanding of physical needs, dexterity, coordination and sensory skills for assessment and treatment of client group, • Clear understanding of other developmental needs that may impact on an individual and skills needed for independence, • Up to date knowledge of a range of approaches relating to neurodivergence, learning disability and trauma informed practice, • Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group, • Good clinical reasoning skills and able to confidently express rationale, • Able to engage in quality improvement and enhanced service delivery, • Understanding of information governance, confidentiality and record keeping standards, • Ability to work collaboratively as part of the multi-disciplinary team, as well as support with supervision of staff and students, • Sound knowledge of different assessment tools, intervention programmes and formulation of treatment plans from a range of OT modalities, • Evidence of continuous professional development and consistently undertakes self-development, • Ability and willingness to travel on company business, • Flexible approach to working environments, creative problem solver, • 3+ years practicing as an OT Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including: • £2,000 training allowance, • Life Assurance, • Pension scheme with options to increase your contributions, • Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 299878 #occupationaltherapy#CareersinEducation#SpecialEducation#CareersinCare #CareersinSpecialEducation #Therapists #specialistoccupationaltherapist

Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a ‘Great Place to Work’ for the 5th year running? Does working 4 days a week with FULL pay sound like a dream?!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Senior Speech and Language Therapist Location: Upton Grange School – Berkshire SL3 7LR Salary: Up to £53,200 FTE DOE Hours: 37.5 hours per week, Monday to Friday 8.30-16.30pm Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise • WE LISTEN. We never assume., • WE WORK TOGETHER. To make the remarkable happen. The role: We are looking for a Senior Speech and Language Therapist to join our in-house clinical team at Upton Grange school Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: • Undergraduate or Postgraduate degree in Speech and Language Therapy, • HCPC registered, • 1-2 yrs experience as a fully registered member of the RCSLT working in a similar setting., • Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles, • Some knowledge of neurodiversity and trauma informed practice, • Some experience of multi-disciplinary working in a range of settings, • Some experience of communicating with/working with families/relatives and carers, • An interest in developing knowledge and skills in different areas of SaLT practice, • Good relationship building, analytical and judgmental skills, • Good communication skills (oral and written), • Good time management and organisational skills, • Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards, • Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile, • Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group, • Ability to work collaboratively as part of the multi-disciplinary team, • Willingness to attend training and working towards further qualifications relevant to the client group supporting, • Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual’s communication strengths, differences, traits, difficulties and needs profile, • Some evidence of understanding the relationship between arousal levels and communication Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including: • £2,000 training allowance, • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical heath checks, • *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 295519 #speechltherapy#speechandlanguagetherapy#CareersinEducation#SpecialEducation#CareersinCare #CareersinSpecialEducation #Therapists

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Build Your Career with CFS At Halfords Commercial Fleet Services (CFS), we keep the UK moving. As the UKs largest commercial tyre service provider, were proud to offer nationwide coverage, unrivalled expertise, and exciting career opportunities across our growing network. Who We Are CFS is part of the Halfords Group a household name in UK motoring. Formed through the integration of Lodge, McConechys, and Universal Tyres, along with specialist independent tyre services, weve built a business with true nationwide coverage and expertise. We provide: Full fleet management services for Truck, Car & Van, Agricultural, Industrial, Earthmover and Plant vehicles 24/7/365 Commercial Breakdown cover nationwide Mobile tyre replacement Fleet management packages tailored to maximise tyre life Flexible contracts fixed cost, PPK/PPM, or PAYG Electronic worksheets & fleet inspections for complete transparency Mobile commercial wheel alignment And we dont stop there our fleet of over 550 vehicles is fitted with the latest PTO compressor systems, digital inflators, tyre fitting machines and wheel balancers, ensuring our teams have the very best kit to deliver safe, efficient, and professional service every time. Why join us? Uncapped bonus scheme (including overtime & call-out rates) Fully equipped mobile role van, tools, and PPE provided Monday to Saturday (early Saturday finish at 12:00) Career growth & stability with the UKs largest SMR and tyre services business What youll do: Fit and repair a wide range of tyres (car, van, truck, agricultural, industrial, earthmover) roadside and depot-based Deliver exceptional service to every customer, every time Accurately complete all paperwork and electronic job sheets Why Work With Us? Joining CFS means becoming part of a team that values safety, skill, and service excellence. Whether on the road or in the depot, youll have the tools, training, and support to succeed. Paragraph for page Halfords Commercial Fleet Services employs over 800 colleagues across the business in a variety of roles. We recognise that our colleagues are the face of our Company and as such we understand that having a skilled and motivated workforce is crucial to our continued success. The Company is committed to encouraging training and development of all colleagues and we encourage internal promotion wherever possible. For those individuals who show enthusiasm and promise we offer a Management Training Scheme where colleagues can gain NVQs and on the job training to help further their careers. Our Commercial teams are fully trained to REACT and LCTT level with full certification and specialist training is provided to meet the needs of our customers and their fleets. We provide our colleagues with a competitive salary with bonus and out of hours call-outs and overtime where applicable. Access to our Company pension scheme, competitive holiday entitlement, profit related bonus scheme (where applicable), as well as a variety of colleague discounts and ongoing investment in training and development.

New Riverside Cafe Bar + Benefits + Bonus + 5 days working + Career pathway ...... About Hall & Woodhouse: Sunday Times Best Place to Work - Publican Awards Best Large Pub co Hall & Woodhouse is the Dorset based brewer that owns over 170 high end pub restaurants and inns throughout the South of England. Founded in 1777 we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business. We are recruiting a General Manager to lead a fabulous team in an amazing new opening. Sensational Riverside Cafe Bar & Restaurant Opening soon, The Dockhouse will be the vibrant centrepiece of the fabulous Workhouse Dock development along the revitalized Brent riverside. Inspired by the character of the local area, its contemporary urban design blends seamlessly with Hall & Woodhouse’s heritage to create a warm, welcoming atmosphere. With all-day service, it’s the perfect place to relax, enjoy great food and drink, or gather with friends—whatever the occasion. With the opening planned for late spring/early summer, the new General Manager will complete a comprehensive induction programme in preparation for their role at the Dockhouse. This will include a structured learning pathway at the Brewery, along with hands‑on experience and systems training across other H&W businesses. What you'll get as a GM with Hall & Woodhouse: • Up to £55K salary + profit share scheme and bonus, • Comprehensive benefits - health, pension, employee discounts, wellbeing support and much more, • Structured development and mentoring with all the support you need to succeed, • Recognition for talent, ambition and commitment, • Security and progression, in a values-led, sustainable business, • An experienced GM with great leadership capability within branded hospitality, • Equipped for the extra challenges of a new opening, • An expert in quality food and drink, with high attention to detail, • A strategic commercially minded operator with experience growing hospitality businesses, • Diligent with operational standards and processes, • Well-presented, analytical and proactive in problem-solving, • Able to commit to building great teams, • Determined to develop and maintain outstanding hospitality for our guests, • A natural host who loves making people's day, • Living in the Brentford area or within an easy commuteWhy Hall & Woodhouse:, • Rich history, family owned since 1777, • Iconic locations and a strong pipeline of new builds, openings and refurbishments, • A supportive culture that values every individual, • Sunday Times Best Places to Work recognition pub management, bar, restaurant, assistant manager, cluster manager, multi site, area manager, run a pub

New Riverside Cafe Bar + Benefits + Bonus + 5 days working + Career pathway ...... About Hall & Woodhouse: Sunday Times Best Place to Work - Publican Awards Best Large Pub co Hall & Woodhouse is the Dorset based brewer that owns over 170 high end pub restaurants and inns throughout the South of England. Founded in 1777 we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business. We are recruiting a Deputy General Manager to help lead a fabulous team in an amazing new opening. Sensational Riverside Cafe Bar & Restaurant Opening soon, The Dockhouse will be the vibrant centrepiece of the fabulous Workhouse Dock development along the revitalized Brent riverside. Inspired by the character of the local area, its contemporary urban design blends seamlessly with Hall & Woodhouse’s heritage to create a warm, welcoming atmosphere. With all-day service, it’s the perfect place to relax, enjoy great food and drink, or gather with friends—whatever the occasion. With the opening planned for late spring/early summer, the new Deputy General Manager will complete a comprehensive induction programme in preparation for their role at the Dockhouse. This will include a structured learning pathway at the Brewery, along with hands‑on experience and systems training across other H&W businesses. What you'll get as a DGM with Hall & Woodhouse: • Up to £37K salary + profit share scheme and bonus, • Comprehensive benefits - health, pension, employee discounts, wellbeing support and much more, • Structured development and mentoring with all the support you need to succeed, • Recognition for talent, ambition and commitment, • Security and progression, in a values-led, sustainable business, • An experienced DGM or AM with great leadership capability within branded hospitality, • An expert in quality food and drink, with high attention to detail, • A commercially minded operator with the skills to grow the business, • Diligent with operational standards and processes, • Well-presented, analytical and proactive in problem-solving, • Able to commit to working with the GM to build great teams, • Determined to develop and maintain outstanding hospitality for our guests, • A natural host who loves making people's day, • Rich history, family owned since 1777, • Iconic locations and a strong pipeline of new builds, openings and refurbishments, • A supportive culture that values every individual, • Sunday Times Best Places to Work recognition pub management, bar, restaurant, assistant manager, supervisor, team leader, duty manager, DGM

Early Career Teacher (ECT) - Greenford, Ealing Full-time | February 2026 start | Long-term until July 2026 | M1 Inner London Pay | Excellent induction support Tradewind are working with a two-form entry primary school in Greenford rated 'Good' by Ofsted, to recruit an enthusiastic Early Ca

This is a welcoming, community-focused school with a strong focus on inclusion and pupil wellbeing. Teach a class within EYFS, KS1, or KS2 (year group to be confirmed based on your experience and preference).

Applications and SQL Server Database Engineer. Are you early to mid-level in your career as a SQL Server or database professional, with solid T-SQL skills and an interest in scripting and automation? This Applications and SQL Server Database Engineer role offers the chance to deepen your SQL and dat

Unqualified Nursery Practitioner Wimbledon & Teddington |£22,000 £25,000 |Full-Time | Exciting Career Opportunity!.Are you passionate about working with children and ready to kick-start a rewarding career in Early Years? This is your chance to join a vibrant, supportive nursery.No formal qualifi

The Hammersmith Day Nursery and Preschool \n\n Nursery Room Leader \n\n 40 hours per week \n\n Monday - Friday, All year round \n\n Salary: £30,056 per annum \n\n £1,000 Welcome Bonus \n\n Tucked just down the drivway of Richford Gate, Off Ricford Street, our nursery enjoys a prime location only moments from Hammersmith Grove with quick, easy access to the District and Piccadilly lines at Goldhawk Road and Hammersmith Broadway stations. Convenient bus links and Westfield Shopping Centre are just a short walk away, making commuting convenient for our families and team. Set on the ground floor of a modern development, the nursery offers inpsiring learning spaces both indoors and outdoors, including a large garden with exciting climbing frames where children can explore and connect with nature. Inside, bright and spacious rooms provide the perfect enviroment for children to learn, grow and thrive - while parents love recieving daily updates and photos capturing their child's day of discovery. \n\n We are currently seeking a Room Leader to join our team. This full-time role requires working 40 hours per week, with shifts between 7:30 am and 6:30 pm. The ideal candidate will hold a full and relevant Level 3 qualification. Please note, this is a year-round position, as the nursery operates throughout the year and is not term-time only. \n\n Why Join Us? \n\n At Family First, we value our team members and offer a comprehensive benefits package, including: \n\n\n\t • £1,000 Welcome Bonus\n\t, • £400 Qualfiication Recognition Bonus\n\t, • Referral programme: Refer a friend and earn upto £750\n\t, • Employee Childcare Discounts: 75% off nursery fees for our team member’s\n\t, • Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays \n\t, • Health and Wellbeing Programme: Confidential employee assistance helpline available \n\t, • Development: Tailored learning and development opportunities to support your career growth\n\t, • Provide stimulating and purposeful experiences, environments and resources to children, that are appropriate to their age and stage of development\n\t, • Enhance the all-around daily needs of children, including their physical, intellectual, social and emotional development\n\t, • Assist staff in updating the EyLog system and their child learning journals with the highest quality\n\t, • Promote respect and credibility for this position by leading as a role model with impartiality and consistency\n\t, • Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff\n\t, • Maintain accurate records and accounts relating to children and staff on EyMan system and on file\n\t, • Ensure the safety and wellbeing of every child, staff, parent and visitor at all times\n\t, • Full and relevant Level 3 in Childcare qualification - Essential\n\t, • Over 1 year’s experience working in Early Years - Essential\n\t, • Over 6 months’ experience working in a senior position - Desirable\n\t, • Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable\n\t, • Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential\n\t

The Worcester Park Day Nursery and Preschool \n\n Level 3 Nursery Practitioner \n\n 40 hours per week \n\n Monday - Friday, All year round \n\n Salary: £28,600 per annum \n\n At The Worcester Park Day Nursery, we're proud to offer a warm, friendly, and nurturing enviorment where children aged 3 months to 5 years can learn, explore and thrive. Rated Good by Ofsted, we are conveniently located just along the road from Waitrose, the nursery is easily accessible by public transport, with several bus stops nearby and Worcester Park train station only a 6 minute walk away. Our nursery on Longfellow Road is a bright and spacious setting filled with laughter, creativity, and exciting opportunities to learn through play. With large baby, toddler and preschool rooms full of sensory activities, our caring and experienced team ensures every child feels valued and supported as they grow in confidence and curiosity. \n\n We are currently seeking a Nursery Practitioner to join our team. This full-time role requires working 40 hours per week, with shifts between 7:30 am and 6:00 pm. The ideal candidate will hold a full and relevant Level 3 qualification. Please note, this is a year-round position, as the nursery operates throughout the year and is not term-time only. \n\n Why Join Us? \n\n At Family First, we value our team members and offer a comprehensive benefits package, including: \n\n\n\t • £400 Qualfiication Recognition Bonus\n\t, • Referral programme: Refer a friend and earn upto £750\n\t, • Employee Childcare Discounts: 75% off nursery fees for our team member’s\n\t, • Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays \n\t, • Health and Wellbeing Programme: Confidential employee assistance helpline available \n\t, • Development: Tailored learning and development opportunities to support your career growth\n\t, • Ensure that each child’s individual needs are met and a high standard of professional care and education is delivered in a caring, safe and secure environment in which all children can play, learn and develop\n\t, • Observe, assess and plan an interesting, stimulating and challenging range of early years activities which supports each child’s individual learning and development needs and abilities\n\t, • Engage as a professional member of the team, exhibiting a flexible attitude and willingness to develop new skills\n\t, • Ensure that company policies and procedures are read, applied, reviewed regularly and adhered to by all\n\t, • Follow risk assessments diligently and report all health and safety matters to management\n\t, • Full and relevant Level 3 childcare qualification - essential\n\t, • Fluent in written and spoken English - essential\n\t, • Over 1 year’s experience of working in Early Years - desirable\n\t

The Hammersmith Day Nursery and Preschool \n\n Nursery Room Leader \n\n 40 hours per week \n\n Monday - Friday, All year round \n\n Salary: £30,056 per annum \n\n £1,000 Welcome Bonus \n\n Tucked just down the drivway of Richford Gate, Off Ricford Street, our nursery enjoys a prime location only moments from Hammersmith Grove with quick, easy access to the District and Piccadilly lines at Goldhawk Road and Hammersmith Broadway stations. Convenient bus links and Westfield Shopping Centre are just a short walk away, making commuting convenient for our families and team. Set on the ground floor of a modern development, the nursery offers inpsiring learning spaces both indoors and outdoors, including a large garden with exciting climbing frames where children can explore and connect with nature. Inside, bright and spacious rooms provide the perfect enviroment for children to learn, grow and thrive - while parents love recieving daily updates and photos capturing their child's day of discovery. \n\n We are currently seeking a Room Leader to join our team. This full-time role requires working 40 hours per week, with shifts between 7:30 am and 6:30 pm. The ideal candidate will hold a full and relevant Level 3 qualification. Please note, this is a year-round position, as the nursery operates throughout the year and is not term-time only. \n\n Why Join Us? \n\n At Family First, we value our team members and offer a comprehensive benefits package, including: \n\n\n\t • £1,000 Welcome Bonus\n\t, • £400 Qualfiication Recognition Bonus\n\t, • Referral programme: Refer a friend and earn upto £750\n\t, • Employee Childcare Discounts: 75% off nursery fees for our team member’s\n\t, • Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays \n\t, • Health and Wellbeing Programme: Confidential employee assistance helpline available \n\t, • Development: Tailored learning and development opportunities to support your career growth\n\t, • Provide stimulating and purposeful experiences, environments and resources to children, that are appropriate to their age and stage of development\n\t, • Enhance the all-around daily needs of children, including their physical, intellectual, social and emotional development\n\t, • Assist staff in updating the EyLog system and their child learning journals with the highest quality\n\t, • Promote respect and credibility for this position by leading as a role model with impartiality and consistency\n\t, • Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff\n\t, • Maintain accurate records and accounts relating to children and staff on EyMan system and on file\n\t, • Ensure the safety and wellbeing of every child, staff, parent and visitor at all times\n\t, • Full and relevant Level 3 in Childcare qualification - Essential\n\t, • Over 1 year’s experience working in Early Years - Essential\n\t, • Over 6 months’ experience working in a senior position - Desirable\n\t, • Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable\n\t, • Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential\n\t

The Hammersmith Day Nursery and Preschool \n\n Nursery Room Leader \n\n 40 hours per week \n\n Monday - Friday, All year round \n\n Salary: £30,056 per annum \n\n £1,000 Welcome Bonus \n\n Tucked just down the drivway of Richford Gate, Off Ricford Street, our nursery enjoys a prime location only moments from Hammersmith Grove with quick, easy access to the District and Piccadilly lines at Goldhawk Road and Hammersmith Broadway stations. Convenient bus links and Westfield Shopping Centre are just a short walk away, making commuting convenient for our families and team. Set on the ground floor of a modern development, the nursery offers inpsiring learning spaces both indoors and outdoors, including a large garden with exciting climbing frames where children can explore and connect with nature. Inside, bright and spacious rooms provide the perfect enviroment for children to learn, grow and thrive - while parents love recieving daily updates and photos capturing their child's day of discovery. \n\n We are currently seeking a Room Leader to join our team. This full-time role requires working 40 hours per week, with shifts between 7:30 am and 6:30 pm. The ideal candidate will hold a full and relevant Level 3 qualification. Please note, this is a year-round position, as the nursery operates throughout the year and is not term-time only. \n\n Why Join Us? \n\n At Family First, we value our team members and offer a comprehensive benefits package, including: \n\n\n\t • £1,000 Welcome Bonus\n\t, • £400 Qualfiication Recognition Bonus\n\t, • Referral programme: Refer a friend and earn upto £750\n\t, • Employee Childcare Discounts: 75% off nursery fees for our team member’s\n\t, • Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays \n\t, • Health and Wellbeing Programme: Confidential employee assistance helpline available \n\t, • Development: Tailored learning and development opportunities to support your career growth\n\t, • Provide stimulating and purposeful experiences, environments and resources to children, that are appropriate to their age and stage of development\n\t, • Enhance the all-around daily needs of children, including their physical, intellectual, social and emotional development\n\t, • Assist staff in updating the EyLog system and their child learning journals with the highest quality\n\t, • Promote respect and credibility for this position by leading as a role model with impartiality and consistency\n\t, • Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff\n\t, • Maintain accurate records and accounts relating to children and staff on EyMan system and on file\n\t, • Ensure the safety and wellbeing of every child, staff, parent and visitor at all times\n\t, • Full and relevant Level 3 in Childcare qualification - Essential\n\t, • Over 1 year’s experience working in Early Years - Essential\n\t, • Over 6 months’ experience working in a senior position - Desirable\n\t, • Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable\n\t, • Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential\n\t

The Hammersmith Day Nursery and Preschool \n\n Nursery Room Leader \n\n 40 hours per week \n\n Monday - Friday, All year round \n\n Salary: £30,056 per annum \n\n £1,000 Welcome Bonus \n\n Tucked just down the drivway of Richford Gate, Off Ricford Street, our nursery enjoys a prime location only moments from Hammersmith Grove with quick, easy access to the District and Piccadilly lines at Goldhawk Road and Hammersmith Broadway stations. Convenient bus links and Westfield Shopping Centre are just a short walk away, making commuting convenient for our families and team. Set on the ground floor of a modern development, the nursery offers inpsiring learning spaces both indoors and outdoors, including a large garden with exciting climbing frames where children can explore and connect with nature. Inside, bright and spacious rooms provide the perfect enviroment for children to learn, grow and thrive - while parents love recieving daily updates and photos capturing their child's day of discovery. \n\n We are currently seeking a Room Leader to join our team. This full-time role requires working 40 hours per week, with shifts between 7:30 am and 6:30 pm. The ideal candidate will hold a full and relevant Level 3 qualification. Please note, this is a year-round position, as the nursery operates throughout the year and is not term-time only. \n\n Why Join Us? \n\n At Family First, we value our team members and offer a comprehensive benefits package, including: \n\n\n\t • £1,000 Welcome Bonus\n\t, • £400 Qualfiication Recognition Bonus\n\t, • Referral programme: Refer a friend and earn upto £750\n\t, • Employee Childcare Discounts: 75% off nursery fees for our team member’s\n\t, • Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays \n\t, • Health and Wellbeing Programme: Confidential employee assistance helpline available \n\t, • Development: Tailored learning and development opportunities to support your career growth\n\t, • Provide stimulating and purposeful experiences, environments and resources to children, that are appropriate to their age and stage of development\n\t, • Enhance the all-around daily needs of children, including their physical, intellectual, social and emotional development\n\t, • Assist staff in updating the EyLog system and their child learning journals with the highest quality\n\t, • Promote respect and credibility for this position by leading as a role model with impartiality and consistency\n\t, • Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff\n\t, • Maintain accurate records and accounts relating to children and staff on EyMan system and on file\n\t, • Ensure the safety and wellbeing of every child, staff, parent and visitor at all times\n\t, • Full and relevant Level 3 in Childcare qualification - Essential\n\t, • Over 1 year’s experience working in Early Years - Essential\n\t, • Over 6 months’ experience working in a senior position - Desirable\n\t, • Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable\n\t, • Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential\n\t

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