112 Best electrical training Jobs in South Croydon (October 2025)

Affinia

Business Support Administrator

17 hours ago

Sutton

Job title: Business Support Administrator Reporting to: Group Business Support Manager Hours: Monday-Friday 9am-5.30pm (37.5 hours per week) Location: Sutton office Affinia is a UK Top 50 Accountancy firm and growing. Through successful acquisitions and organic growth, we have seen significant development within the last 18 months. In 2024 we launched ‘Affinia’ (___) which saw the coming together of LB Group and six other like-minded firms across the East & South East of England to form a combined accounting, tax and business advisory firm. With a combined heritage spanning over 300 years, we have more than 400 accountancy professionals based in Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Leigh on Sea, Orpington, Sidcup and Sutton. We advise businesses, government and public sector organisations and individuals in the UK and internationally across seven principal practice groups: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll and Financial Planning. We have invested continuously in technology and gained in-depth knowledge across a broad range of markets, growing through acquisitions and private investment. We offer an exceptional service to our clients, with access to our sector experts to develop the strategy that will help them reach their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As a Business Support Administrator, you will be part of a growing, successful team delivering high-quality services to clients. You will support the work of the wider teams and be an ambassador for us to clients and connections as they visit. The Business Support team undertake client-facing and chargeable administration tasks. The role requires good communication and presentation skills. It involves substantial contact with clients and staff, as well as many other individuals and organisations. We are extensively computerised, and experience of Microsoft applications is essential. Other systems are more specialised relating to accountancy services and administration, which you will be fully trained on. We provide all our staff with access to Croner-i, Mercia, Tolley’s and LinkedIn Learning as required/relevant. We also provide ongoing training to develop your ‘soft’ skills, e.g. making a positive first impression, mastering effective time management techniques, and enhancing your communication skills. Accountabilities: This role covers a wide range of tasks that go into supporting the smooth operation of the business on a day-to-day basis, focusing on the administration of the clients we serve. This means you’ll be responsible for a variety of processes and documents, such as the admin associated with the onboarding of new clients, the creation of some official documents, and the submission of others. The following are some of the key tasks involved in the role. You will touch on one or more of these during your day, so you’ll need to be organised, with an eye for detail. You’ll also need good knowledge of MS Excel. • Electrical and manual client onboarding, letters of engagement, client portal administration, new company incorporations, allocating client codes, and sending documents and client packs for electronic signature., • You’ll need a full understanding of the ‘lost client’ process and be able to create professional clearance packs on NLA clients., • You’ll prepare basic company secretarial work (e.g. AP01, share transfers), complete CS01s, submit accounts, and support when needed in the submission of CT600s and tax returns; and prepare DS01 and AA02 dormant company accounts., • You’ll support with the booking in and out of books and records if required, and HMRC agent authorisations., • You’ll also need to act as an agent on the Admin Support ticketing system, responding to queries in line with defined SLA targets across all assigned queues. In addition, you’ll undertake data cleanse work, support the front of house (FoH) team with the set-up of client monthly reminders, organise the set-up of Direct Debits with the Finance team whenever necessary, monitor any monthly deadlines, manage deadline extensions, and send out bulk mail merges. Skills/Qualifications: The role demands excellent organisational skills and a strong understanding of service delivery in a financial services organisation to drive efficiency and enhance client service delivery. You will have the skills and ability to prioritise your own workload whilst maintaining high attention to detail. You will be a natural relationship builder with exceptional communication skills. Flexibility and ambiguity as well as possessing the ability to take own initiative and demonstrate good judgement are key skills required within this position. • Excellent telephone manner, • Good communication skills, with the ability to communicate with all levels of seniority, • Experience with Microsoft applications, • Ability and willingness to acquire new skills to the requirements of the position through “on the job” training, • Good and accurate typing skills, • Discreet, • Self-motivated, anticipating issues before they arise and/or resolving issues using knowledge and experience, • Experience of working in an accountancy practice is desirable, but not essential, • Minimum five GSCEs at grade C (4) and/or above including Maths and English. Core Benefits: At Affinia, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: • 20 days holiday (FTE) plus Bank Holidays (Sept-Aug)., • Auto enrolment Pension Scheme, • Dress for your Diary Policy. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

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