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About Ketch Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party app. Brands around the world use Ketch to simplify privacy and consent operations, increase revenue from advertising, data, and AI initiatives, and build trust with customers and partners. About the Role We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical conversations, solutions, and troubleshooting during implementations. This role balances reactive support work with proactive engagement -- joining the services team in technical conversations and working directly with customers on technical solutions and troubleshooting. This is a hands-on technical role. You will work directly with customer engineering teams, developers, and IT stakeholders to resolve complex technical issues across Ketch's platform. You will also support our PS team during customer implementations as the technical expert in the room. This role reports to the Head of Customer Experience and partners closely with our US support, services, and engineering teams. What You'll Do • Serve as the primary technical support resource for European customers, owning ticket resolution end-to-end across web technologies, APIs, SDK integrations, and platform configuration, • Partner with the Professional Services team on customer implementations -- joining technical scoping calls, troubleshooting integration issues, and providing technical solutions to complex customer environments, • Work directly with customer developers, IT teams, and data engineers to diagnose and resolve issues, • Use tools like Postman to troubleshoot API calls, inspect requests/responses, and identify root cause, • Investigate and resolve issues across JavaScript, HTML, CSS, and front-end behavior, • Document fixes, known issues, and reusable solutions for the broader support and services teams, • Provide hand-off and continuity coverage to the US and India support teams, • Escalate to engineering when appropriate, while owning customer communication and resolution timelines What We're Looking For • 4+ years in a technical support, solutions, or implementation role at a B2B SaaS company (pure software -- not hardware, networking, or systems integration), • Strong working knowledge of JavaScript, HTML, CSS, and APIs, • Comfortable using Postman or similar tools to troubleshoot API behavior, • Experience administering or supporting SaaS platforms, • Genuine technical curiosity -- self-directed learner who digs into product, reads docs, and builds working knowledge of complex systems, • Fluent in French (professional, customer-facing level) and English, • UK-based with the right to work in the UK, • Flexibility to overlap with US business hours regularly, including evenings, • Comfortable working independently in a startup environment with limited playbooks Nice to Have • Experience at a US-headquartered SaaS company, • Exposure to privacy, consent, AdTech, MarTech, or data governance domains, • Experience supporting customers through technical implementations end-to-end, • Background in early-stage or startup, • Mobile app development experience Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. As a part of our dedicated team, you will ensure the efficient handling of customer inquiries and foster positive relationships that enhance overall customer satisfaction. • Provide comprehensive customer support to Polish-speaking clients via various channels including telephone, email, and chat., • Respond accurately to inquiries regarding products, services, and company policies in a timely manner., • Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction., • Maintain meticulous records of customer interactions and resolutions in our CRM system., • Collaborate with different departments to facilitate effective solutions to client needs., • Keep abreast of the latest product knowledge, services, and industry trends to enhance the quality of customer support., • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is advantageous., • Experience in customer service or support roles is highly preferred., • Strong communication and interpersonal skills, with a focus on customer relations., • Proficient problem-solving abilities with a proactive approach to addressing customer concerns., • Familiarity with customer service software and CRM systems is beneficial., • Capacity to work both independently and collaboratively within a dynamic team environment., • A willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural landscape., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Bromley High School are looking for an experienced Debate Co-Ordinator. You will work closely with the Head of English who runs the debating society to deliver an effective programme of sessions for all students involved. You will have knowledge of debating and public speaking, experience of coaching and supporting students in debating competitions. £47,951 - £56,863 per annum inclusive of HCAS South London and Maudsley NHS Foundation Trust #J-18808-Ljbffr

Based: Dartford You’ll be working with a 2,000-strong community of trade specialists, from senior leaders through to teams out on projects, so you need to be someone who’s confident, approachable and naturally chatty, the kind of person who builds relationships easily and isn’t afraid to start conversations. We’re on a journey to elevate the role of our trade specialists, recognising their expertise and supporting a shift from Trades to Technicians and you’ll play a key part in bringing that to life in a way that actually resonates with people. Whether you’re speaking with senior stakeholders or out on site with delivery teams, you’ll be just as comfortable in both worlds. You’ll know how to keep things clear, engaging and real. • Partner with internal stakeholders to shape meaningful communication and engagement, including change initiatives, • Develop internal communication materials such as employee announcements, newsletters, project features and campaigns, • Support leadership engagement events, • Create content for external media and communication channels, • Contribute to the development of owned channels, • Evaluate and report on communication effectiveness, • Manage agencies and external providers where required, • Travel to projects, depots and manufacturing facilities (with occasional overnight stays) Essential: • Proven experience in corporate communications, • Strong written and verbal communication skills, • Experience creating engaging content, including video, • Ability to build relationships and work proactively, • Comfortable working in a fast-paced environment, • Good understanding of social media and the UK media landscape Desirable: • Experience with a transient workforce, • Social and multimedia content creation (e.g. podcasts), • Knowledge of evaluation, measurement or change communications Technical: • Familiarity with content management systems (e.g. SharePoint), • Social media and media monitoring tools, • Degree in communications, journalism, marketing, public relations or similar, • GCSE English (or equivalent) A*-C essential, • Membership of a professional body (CIPR, IoIC, CIM or similar) desirable As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email #J-18808-Ljbffr

2 X Self Employed support workers required (FEMALE ONLY)This role needs a person who's first language is English, as the role involves acting/speaking on my behalf when required.Hours: 10hrs over two days.Shift: Two days per week (5hrs per shift) 1 shift will be for Saturday (6hrs) the other Shift 4hrs (admin)1 will be 2 x 5 hrs two days per week one must be a (Friday) • Job Description for the Support worker role:To support me to attend Social activities as required – Assisting me in participating in various social activities as per my instructions, including going to the cinema, bowling, playing pool, going to places of interest, going shopping, attending classes, sporting activities, meeting friends, attending craft shows and events, including Markets. You will also be attending appointments, and meetings with me. And assist me with shopping. Other duties will include form filling, writing emails making phone calls etc. YOU MUST be able to speak clearly and be able to listen. And have a can do attitude., • As my support worker your role is to provide me with the help and support that I need, in the community to attend and participate in social activities., • You will need to be a car driver and have knowledge on using a computer to be able to carry out the support needed in the role effectively., • MUST BE a non smoker., • You must have training or have experience in working with Autism., • You must be flexible and be able to change days at short notice., • Applicants must be reliable, trustworthy, friendly, patient and understanding, Willing to take the time to learn how to effectively best offer support.You will need for the Support worker role:, • An Enhanced DBS certificate, • Public Liability insurance, • Be registered with HMRC, • Be able to supply me with a monthly invoice.How to apply for the Support worker role:You can apply for this job by sending a covering letter, detailing your experience and suitability for the role. And answering the screening questions, You must meet all the requirements of the role to be considered.Due to the nature of the role I am only able to accept applications from female applicants. Any applicants that do not meet all of the above criteria will be rejected. ONLY apply if you meet ALL CRITERIA. Thank you JBRP1_UKTJ