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Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

As a data engineer, you focus on our data pipelines and take responsibility for a major part of the Link data processing platform. Operate ML models in close cooperation with our data science team. Speaking and writing in English enables you to take part in day-to-day conversations in the team and c

Are you keen to develop a career in recruitment without sales? We have the perfect role for you! Our client is looking for a new Candidate Resourcer to work closely alongside an established Consultant, in order to source high calibre talent for a variety of companies in the Sussex, Surrey and Kent areas. Build lasting, rewarding relationships with candidates whilst matching them with their perfect temporary or permanent role! This is a busy and dynamic position which will suit an individual who is calm, unflappable, and who can think on their feet when required. Duties involved in the role will include: • Sourcing candidates to match to vacancies, also proactively maintaining a pipeline of candidates, • Qualifying potential candidates’ skill-sets, reasons for leaving, and future career goals, managing their expectations based on job market knowledge, • Managing own diary and booking appointments with candidates for full registration, • Creating candidate ‘profiles’ outlining the skills of specific individuals for consultants to utilise when liaising with companies about potential vacancies, • Creating marketing content to promote available candidates to potential clients, • Submitting candidates to roles, including formatting CVs, creating profiles, speaking directly to clients over the phone, and utilising client-specific portals, • Candidate management throughout the interview process, including booking interviews, holding interview preparation sessions, relaying client feedback, and presenting job offers, • Maintaining relationships with candidates: regular contact, qualifying availability, generating leads, and building relationships, • Working closely with the Sales Consultant to gain full understanding of vacancies, • Creating job adverts, descriptions, and person specifications, • Posting job advertisements across various mediums including job boards and social media (Facebook and LinkedIn), • Ensuring full compliance at all times with documentation for both temporary and permanent candidates Skills required: • Excellent communication skills across a wide range of candidates from students to directors, • Strong organizational and prioritization skills, • Excellent written and verbal English, including grammar, • Attention to detail, • A calm and meticulous nature in a busy environment, • People management skills, with the ability to build relationships while maintaining control, • Flexibility to work outside of standard hours to accommodate candidates already in employment Educated to A-level standard You will receive a competitive salary and benefits, including free parking, bonuses, employee share scheme, contributory pension, 24 days holiday (increasing to 29 with service), and 8 bank holidays. Please ensure you enter the correct email address as it is used for identification and correspondence. Apply Here Recruitment Pursuits Ltd is dedicated to connecting the best candidates with the best companies, ensuring quality recruitment services. #J-18808-Ljbffr

This is more than an opportunity to gain a qualification. It is a chance to start a professional career in administration while learning on the job, building confidence and taking on real responsibility from day one. As an Apprentice Administrator, you will support our RESTART team and help keep a busy, people-focused office running smoothly. You will welcome clients, answer calls, organise appointments, maintain accurate records and support colleagues with essential administration, while completing your Level 3 apprenticeship learning alongside the role. You do not need previous office experience. We are looking for potential, reliability and a genuine willingness to learn. To be considered, your CV and application must clearly demonstrate: GCSE English and Maths at Grade 9-4 (Grade C equivalent) or above. A genuine interest in building a career in administration, business support or customer service, and commitment to completing the Level 3 apprenticeship. Clear, polite communication and confidence speaking with people face to face or by telephone. Basic digital skills, including using computers, email and Microsoft Office or similar applications. Evidence of reliability and commitment through education, employment, volunteering, caring responsibilities, clubs or other activities. Evidence of completing tasks, coursework, projects, responsibilities or agreed objectives. Good attention to detail, organisation and the ability to follow instructions and agreed processes. Willingness to ask questions, receive feedback and keep developing your skills. Previous administration or office experience is not required. We are interested in what you can learn as well as what you can already do. Customer service or experience dealing with members of the public. Experience organising appointments, activities, records or information. Familiarity with Word, Excel, Outlook or similar digital tools. You will often be the first person a client speaks to and the first face they see when they arrive. You will welcome visitors, answer incoming calls, respond to straightforward enquiries and make sure people reach the right colleague. Alongside reception, you will support RESTART Advisers with appointment booking, diaries, outbound client calls, scanning, filing, correspondence and accurate record keeping. Once trained, you may also provide basic Information, Advice and Guidance. You will handle personal information, so accuracy, confidentiality and professionalism matter. An apprenticeship gives you something different from simply studying for a qualification. You will learn while doing meaningful work, with opportunities to put new skills into practice straight away. You will develop experience in administration, customer service, communication, digital systems, diary management and professional working. You will learn how a structured service operates and build examples of real responsibilities and achievements that can strengthen your future career. There will be plenty to learn. We do not expect you to arrive knowing everything. We do expect you to be curious, dependable, open to feedback and willing to take increasing ownership as your skills develop. Clients receive a welcoming, professional service. Appointments and records are accurate, agreed actions are completed and colleagues can rely on your support. You make progress with your apprenticeship, learn from feedback and become increasingly confident and capable in your role. This is a busy, client-facing office where priorities can change during the day. You will balance visitors, telephone calls, appointments, administration and apprenticeship learning. Being punctual, organised and willing to ask for help when you are unsure will be important. 25 days' annual leave, increasing with service. Vitality health and wellbeing support, including GP services, mental health support and physiotherapy. 24/7 Employee Assistance Programme, including up to six counselling sessions a year and legal, financial and debt guidance. Workplace pension, with salary sacrifice available subject to eligibility and scheme rules. Up to £360 a year through IncentFit for eligible activities. Wellbeing, retail, fitness, travel and mobile discounts, including 20% off eligible EE mobile plans. Get Set UK delivers employment, skills, apprenticeships, health and justice services, helping people overcome barriers and progress towards meaningful, sustainable employment. We are part of Palladium, a global impact organisation with more than 60 years' experience delivering programmes and solutions internationally. Our values are Be Ambitious, Be Proud, Be Considerate, Be Inspiring and Own It, and they shape how we work with colleagues, participants and partners. We assess your CV and application against the essential criteria and the evidence you provide. Keep your CV clear and concise and focus on relevant examples from education, work, volunteering or other responsibilities that show what you personally did, achieved or completed. If shortlisted, the process may include a recruitment call or Teams conversation, role-related questionnaire, assessment or testing, and a hiring-manager interview with a task or practical exercise where relevant. Get Set UK is committed to safer recruitment practices to help protect our colleagues and the people we support. As part of our recruitment process, you will be required to provide a complete and accurate history of your employment and other relevant activity for the previous five years, including explanations for any gaps, together with referee details covering the previous three years. Please ensure the information you provide is complete and accurate, as we may be unable to progress your application until our safer recruitment requirements have been completed. Depending on the role, further pre-employment checks may include references, right-to-work checks, DBS checks and/or other appropriate vetting. Any offer is conditional on satisfactory applicable checks. Preparation, responsiveness and attention to detail matter throughout the process. You must have the full right to work in the UK. Sponsorship is not available for this role. Get Set UK is a Disability Confident and Equal Opportunity Employer. Reasonable adjustments are available throughout recruitment. If you are ready to learn, take responsibility and turn your Level 3 apprenticeship into the start of a professional career, apply today. Additional information We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process if required. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies. #J-18808-Ljbffr

This is more than an opportunity to gain a qualification. It is a chance to start a professional career in administration while learning on the job, building confidence and taking on real responsibility from day one. As an Apprentice Administrator, you will support our RESTART team and help keep a busy, people-focused office running smoothly. You will welcome clients, answer calls, organise appointments, maintain accurate records and support colleagues with essential administration, while completing your Level 3 apprenticeship learning alongside the role. You do not need previous office experience. We are looking for potential, reliability and a genuine willingness to learn. To be considered, your CV and application must clearly demonstrate: GCSE English and Maths at Grade 9-4 (Grade C equivalent) or above. A genuine interest in building a career in administration, business support or customer service, and commitment to completing the Level 3 apprenticeship. Clear, polite communication and confidence speaking with people face to face or by telephone. Basic digital skills, including using computers, email and Microsoft Office or similar applications. Evidence of reliability and commitment through education, employment, volunteering, caring responsibilities, clubs or other activities. Evidence of completing tasks, coursework, projects, responsibilities or agreed objectives. Good attention to detail, organisation and the ability to follow instructions and agreed processes. Willingness to ask questions, receive feedback and keep developing your skills. Previous administration or office experience is not required. We are interested in what you can learn as well as what you can already do. Customer service or experience dealing with members of the public. Experience organising appointments, activities, records or information. Familiarity with Word, Excel, Outlook or similar digital tools. You will often be the first person a client speaks to and the first face they see when they arrive. You will welcome visitors, answer incoming calls, respond to straightforward enquiries and make sure people reach the right colleague. Alongside reception, you will support RESTART Advisers with appointment booking, diaries, outbound client calls, scanning, filing, correspondence and accurate record keeping. Once trained, you may also provide basic Information, Advice and Guidance. You will handle personal information, so accuracy, confidentiality and professionalism matter. An apprenticeship gives you something different from simply studying for a qualification. You will learn while doing meaningful work, with opportunities to put new skills into practice straight away. You will develop experience in administration, customer service, communication, digital systems, diary management and professional working. You will learn how a structured service operates and build examples of real responsibilities and achievements that can strengthen your future career. There will be plenty to learn. We do not expect you to arrive knowing everything. We do expect you to be curious, dependable, open to feedback and willing to take increasing ownership as your skills develop. Clients receive a welcoming, professional service. Appointments and records are accurate, agreed actions are completed and colleagues can rely on your support. You make progress with your apprenticeship, learn from feedback and become increasingly confident and capable in your role. This is a busy, client-facing office where priorities can change during the day. You will balance visitors, telephone calls, appointments, administration and apprenticeship learning. Being punctual, organised and willing to ask for help when you are unsure will be important. 25 days' annual leave, increasing with service. Vitality health and wellbeing support, including GP services, mental health support and physiotherapy. 24/7 Employee Assistance Programme, including up to six counselling sessions a year and legal, financial and debt guidance. Workplace pension, with salary sacrifice available subject to eligibility and scheme rules. Up to £360 a year through IncentFit for eligible activities. Wellbeing, retail, fitness, travel and mobile discounts, including 20% off eligible EE mobile plans. Get Set UK delivers employment, skills, apprenticeships, health and justice services, helping people overcome barriers and progress towards meaningful, sustainable employment. We are part of Palladium, a global impact organisation with more than 60 years' experience delivering programmes and solutions internationally. Our values are Be Ambitious, Be Proud, Be Considerate, Be Inspiring and Own It, and they shape how we work with colleagues, participants and partners. Get Set UK is committed to safer recruitment practices to help protect our colleagues and the people we support. As part of our recruitment process, you will be required to provide a complete and accurate history of your employment and other relevant activity for the previous five years, including explanations for any gaps, together with referee details covering the previous three years. Please ensure the information you provide is complete and accurate, as we may be unable to progress your application until our safer recruitment requirements have been completed. Depending on the role, further pre-employment checks may include references, right-to-work checks, DBS checks and/or other appropriate vetting. Any offer is conditional on satisfactory applicable checks. Preparation, responsiveness and attention to detail matter throughout the process. You must have the full right to work in the UK. Sponsorship is not available for this role. Get Set UK is a Disability Confident and Equal Opportunity Employer. Reasonable adjustments are available throughout recruitment. Get Set UK does not accept unsolicited CVs from agencies. We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work . Reasonable adjustments are available throughout the recruitment process if required. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. The following content displays a map of the jobs location - Crawley #J-18808-Ljbffr

You will often be the first person a client speaks to and the first face they see when they arrive. You will welcome visitors, answer incoming calls, respond to straightforward enquiries and make sure people reach the right colleague. Alongside reception, you will support RESTART Advisers with appointment booking, diaries, outbound client calls, scanning, filing, correspondence and accurate record keeping. Once trained, you may also provide basic Information, Advice and Guidance. You will handle personal information, so accuracy, confidentiality and professionalism matter. An apprenticeship gives you something different from simply studying for a qualification. You will learn while doing meaningful work, with opportunities to put new skills into practice straight away. You will develop experience in administration, customer service, communication, digital systems, diary management and professional working. You will learn how a structured service operates and build examples of real responsibilities and achievements that can strengthen your future career. There will be plenty to learn. We do not expect you to arrive knowing everything. We do expect you to be curious, dependable, open to feedback and willing to take increasing ownership as your skills develop. Clients receive a welcoming, professional service. Appointments and records are accurate, agreed actions are completed and colleagues can rely on your support. You make progress with your apprenticeship, learn from feedback and become increasingly confident and capable in your role. This is a busy, client-facing office where priorities can change during the day. You will balance visitors, telephone calls, appointments, administration and apprenticeship learning. Being punctual, organised and willing to ask for help when you are unsure will be important. • 25 days' annual leave, increasing with service., • Vitality health and wellbeing support, including GP services, mental health support and physiotherapy., • 24/7 Employee Assistance Programme, including up to six counselling sessions a year and legal, financial and debt guidance., • Workplace pension, with salary sacrifice available subject to eligibility and scheme rules., • Share buy scheme., • Up to £360 a year through IncentFit for eligible activities., • Wellbeing, retail, fitness, travel and mobile discounts, including 20% off eligible EE mobile plans. Get Set UK is committed to safer recruitment practices to help protect our colleagues and the people we support. References, right-to-work checks, DBS checks and/or other appropriate vetting. Any offer is conditional on satisfactory applicable checks. • GCSE English and Maths at Grade 9-4 (Grade C equivalent) or above., • A genuine interest in building a career in administration, business support or customer service, and commitment to completing the Level 3 apprenticeship., • Clear, polite communication and confidence speaking with people face to face or by telephone., • Basic digital skills, including using computers, email and Microsoft Office or similar applications., • Evidence of reliability and commitment through education, employment, volunteering, caring responsibilities, clubs or other activities., • Evidence of completing tasks, coursework, projects, responsibilities or agreed objectives., • Good attention to detail, organisation and the ability to follow instructions and agreed processes., • Willingness to ask questions, receive feedback and keep developing your skills. Previous administration or office experience is not required. We are interested in what you can learn as well as what you can already do. • Customer service or experience dealing with members of the public., • Experience organising appointments, activities, records or information. Get Set UK is a Disability Confident and Equal Opportunity Employer. Reasonable adjustments are available throughout recruitment. Get Set UK delivers employment, skills, apprenticeships, health and justice services, helping people overcome barriers and progress towards meaningful, sustainable employment. We are part of Palladium, a global impact organisation with more than 60 years' experience delivering programmes and solutions internationally. #J-18808-Ljbffr