Franchise Operations Manager
18 days ago
Leatherhead
📍 Base office: Ealing | Field-based across London South 💼 Hybrid working | 🚗 Regular centre visits Are you a commercially minded leader who enjoys coaching others and driving performance on the ground? We’re supporting a well-established national education franchise brand in their search for an Area Manager to oversee and support a portfolio of centres across London South (from Leatherhead through to the Bristol border). This is a hands-on, relationship-driven role focused on helping centre managers succeed through guidance, structure, and practical support. The Role As Area Manager, you’ll act as a trusted partner to centre managers, balancing commercial performance with people-focused leadership. Your time will be split between centre visits and home working, with regular access to the Ealing office. You’ll be responsible for: • Coaching and supporting centre managers to improve enrolment and retention, • Driving performance against commercial and operational targets, • Advising on local marketing and promotional activity, • Ensuring compliance with brand standards and franchise agreements, • Using data and KPIs to identify risks and opportunities, • Building strong, long-term relationships across your region About you This role would suit either an experienced Area Manager or an ambitious graduate-level candidate ready to step into a development-focused leadership role. You’ll bring: • Strong commercial awareness and people management skills, • The ability to influence, coach, and challenge constructively, • Confidence working independently across a geographically spread region, • A data-led, solutions-focused mindset, • A full UK driving licence and right to work in the UK Location & working pattern • Contracted office: Ealing, • Region covered: London South (Leatherhead to Bristol border), • Working model: Hybrid (2 days per week), with regular centre visits expected Salary • Graduate / entry-level: £24,000 – £25,000 per annum, • Experienced Area Manager: £30,000 per annum, rising to £32,000 after probation Why join? You’ll be part of a supportive, people-first organisation with a strong training framework, clear structure, and the opportunity to make a real impact across a growing network of educational businesses.