Remote Control Room Operator (Flexible Shifts)
2 days ago
Bolton
Job post summary Date posted: April 30, 2026 Pay: £13.50 per hour Job description: Location: Remote (UK-based only) Job Type: Casual / Ad-hoc shifts / Zero-hour Pay: £13.50 per hour About the Role We’re looking for a reliable and proactive Control Room Operator to support our remote operations team on a casual basis. This role is ideal for someone who wants flexible, ad-hoc shifts and is comfortable working independently in a fast-paced environment. Key Responsibilities • Monitoring client systems and alarms, • Conducting scheduled welfare check calls, • Managing shared inboxes and responding to emails, • Handling inbound/outbound calls via our control room system, • Logging incidents and updates on platforms such as Timegate+ and Monday.com, • Escalating issues in line with company procedures What We’re Looking For • Strong communication skills (phone + written), • Good attention to detail and ability to follow processes, • Comfortable using multiple systems and switching between platforms, • Experience with Timegate+, Monday.com, or similar systems is highly desirable, • Reliable, punctual, and able to work independently, • Previous security control room / call handling experience is an advantage, but not essential Shifts • Ad-hoc / casual cover (including evenings, nights, and weekends), • Shifts offered based on business needs and availability, • 2 x permanent office based positions available from September 2026 in the Hertfordshire/Essex area (casual workers will be considered first) Requirements • Laptop or PC with stable internet connection, • Quiet workspace for taking calls, • UK-based Why Join Us? • Fully remote role, • Opportunity for more regular shifts over time, • Supportive and growing operations team How to Apply Apply via this advert and include the following: • Your availability, • Relevant experience (including any systems used) Benefits: • Work from home Work Location: Remote Indeed application: