Lettings Consultant / Negotiator
10 days ago
Hounslow
Full Time Lettings Consultant / Negotiator 📍 West London | Full-Time | DBK Estate & Lettings Agents We’re growing! DBK are looking for a confident, motivated Lettings Consultant/Negotiator to join our award-winning team. You’ll thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering a 5-star experience for every landlord and tenant. If you’re energetic, driven, and passionate about people — we want to hear from you. Who We Are Trusted since 1982, DBK are a long-established, independent estate and lettings agency with branches in Hounslow, Heston and Southall. We blend over 4 decades of local business expertise with a modern, friendly, and fun workplace where your growth genuinely matters. What You’ll Do • Deliver an outstanding service to landlords & tenants, • Register applicants & match them to properties, • Generate and conduct property viewings, • Process credit checks and tenant referencing, • Chase rental arrears to achieve timely payments, • Stay updated with relevant lettings legislation, • Prospect, canvass and help build our landlord and property database, • Research new ideas to market properties creatively, • Cross-sell other DBK services, • Contribute to DBK’s brand growth by being an advocate on social media What You’ll Bring • Customer service experience as a minimum (property experience beneficial but not essential!), • Ability to work in a fast-paced, customer-focused environment, • UK driving licence & your own car, • Strong communication, presentation, and people skills, • Knowledge of West London & within a reasonable commute, • Confidence using CRM systems (desirable) What We Offer • Competitive salary (based on experience), • Flexible Saturday rota: 1 in every 4 Saturdays off, • Study during work hours + fully supported CELA Level 3 qualification, • Comprehensive onboarding & progression opportunities, • Company-paid winter jab & eye test, • Seasonal team events & treats (we love a good celebration!), • On-site parking, • A vibrant, diverse culture where hard work = recognition Working Hours Mon–Fri: 9:00am – 6:00pm Saturdays: 9:30am – 3:00pm (1 off every 4 weeks) At DBK, we hire people with heart, drive and ambition — and we help them grow into experts! Ready to join the DBK family? Apply on LinkedIn or email