Senior Shift Supervisor
27 days ago
Hereford
Join Our Team as a Senior Shift Supervisor at Velluto Gelato At our vibrant gelato shop, were more than just a sweet treat destinationwere a close-knit team passionate about creating memorable experiences for every guest. If you love being hands-on, thrive in a fast-paced environment, and enjoy leading a team with warmth and professionalism, this could be the perfect place for you. About the Role We're looking for a Senior Shift Supervisor to take the lead during shifts, ensuring smooth daily operations while serving our customers with a smile. This role blends frontline service with behind-the-scenes coordination, giving you the chance to shape the atmosphere and quality of our offerings every day. Your Key Responsibilities • Supervise shifts and guide the team through daily service with confidence and care, • Deliver excellent customer service, managing front-of-house duties with friendliness and efficiency, • Handle cash transactions accurately and perform end-of-day cashing up, • Train new colleagues to uphold our standards and foster a positive work environment, • Support gelato production with hands-on help and training, so you get involved in our craft, • Experience in hospitality or food service, with a solid grasp of customer care and fo...
