Client Services Administrator
4 days ago
Taunton
Role: Senior Client Services Administrator Salary: Up to £39,000 based on experience Working Pattern: Full time role, 9 to 5pm, 3 days in the office 2 from home after training Location: Taunton An award winning and well know IFA is seeking a Senior Client Services Administrator to join their growing team. This role will be a senior point of contact for the business who improves processes, safeguards data integrity and supports continuous improvement in a regulated environment. Your main responsibilities will include: • Act as a senior point of contact for Clients Advisers, the Client Services Team, paraplanners and providers., • Process complex financial planning recommendations including DGTs VCTs ETFs IHT planning and Loan Trusts., • Provide MI reports to management and manage caseloads to quality and SLA., • Implement improved workflows with the Client Services Manager., • Allocate tasks, monitor workloads and ensure clear accurate professional communication., • Mentor coach and train junior administrators. Skills / experience: • All round knowledge of pensions, investments protection, IHT and Trusts., • Understanding of FCA regulations, • Advanced use of platforms, CRM systems, investment administration tools, Excel and Word. Must have requirements: • Extensive IFA administration within an independent financial advisory, • Intelligent Office experience This is a really great opportunity for a Senior Administrator from an IFA background who is looking for a role that will provide career growth and an opportunity to create change and improve processes! If this is what you are looking for, please apply!