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Service Coordinator Location: Banbury, Oxfordshire (Office Based) Salary range: £27,000 - £28,000 per annum plus Bonus of up to £1000 per annum Reporting to: Service Manager Hours: Monday – Thursday: 08:30 – 17:00 & Friday: 08:30 – 16:30 Holiday: 25 days annual leave (3 reserved for Christmas) + 8 Bank Holidays About Us We are a well-established, family-run business. Our reputation is built on quality products and dependable aftersales support. The Service Department plays a critical role in customer retention and business performance. The Role We are looking for a confident and highly organised Service Coordinator to take ownership of the day-to-day scheduling and administration of our field service operations. You will be responsible for effectively coordinating 3–4 field-based engineers, managing service schedules, ensuring preventative maintenance is delivered on time, and driving jobs through to completion and invoicing. The successful candidate will be proactive, commercially aware, and comfortable working in a fast-paced environment where priorities can change quickly. Key Responsibilities Engineer & Schedule Management • Full coordination of 3–4 field-based engineers, • Planning and scheduling annual and bi-annual preventative maintenance visits, • Managing reactive call-outs and prioritising urgent service requests, • Optimising engineer diaries to ensure efficiency and minimal downtime, • Monitoring job progress and ensuring timely completion Customer & Distributor Communication • Acting as the primary point of contact for service-related enquiries, • Providing clear updates to customers and distributors regarding ongoing issues, • Managing expectations and ensuring professional communication at all times, • Confidently handling incoming calls and resolving queries where possible Commercial & Administrative Control • Reviewing engineer reports and ensuring accurate documentation, • Raising invoices promptly upon job completion, • Taking upfront payments where required, • Ensuring all service activity is correctly logged and updated within the CRM system, • Supporting the Service Manager with reporting and service performance tracking Skills & Experience Required • Proven experience in service coordination, scheduling, or field engineer planning, • Strong ability to manage multiple priorities in a reactive environment, • Commercial awareness and understanding of service revenue processes, • Confident telephone manner and clear communication skills, • High attention to detail and strong organisational ability, • Experience using CRM systems and Microsoft Office, • Ability to work independently and take ownership of workload Personal Attributes • Decisive and confident, • Calm and solutions-focused under pressure, • Assertive when coordinating engineers and managing schedules, • Highly organised with strong follow-through, • Professional and customer-focused What Success Looks Like in This Role • Engineers’ diaries are optimised and well-managed, • Preventative maintenance is scheduled proactively and on time, • Service jobs are completed and invoiced promptly, • Customers and distributors are kept informed and satisfied

Red Recruitment are recruiting a Customer Care Advisor in Banbury for our client. You must be native German speaking and passionate about delivering exceptional customer service. Pay: From £13.46 per hour Job Description: Job Title: Bilingual Customer Care Advisor (Native German Speaking) Location: Office Based - Banbury Salary: £13.46 per Hour Hours: Full Time Role Overview As a German-speaking Customer Care Advisor, you will be responsible for delivering exceptional support to customers across the DACH region. You will manage enquiries via phone, email and digital channels, ensuring every interaction reflects professionalism, care and brand excellence. This role requires fluency in German and English, strong communication skills, and a genuine interest in skincare and beauty. Key Responsibilities of a Customer Care Advisor Respond to customer enquiries in German and English via phone, email and live chat Provide product guidance and usage support with confidence and accuracy Handle order processing, returns and delivery queries Resolve complaints efficiently and empathetically Maintain accurate customer records within CRM systems Meet and exceed service level agreements and quality standards Support campaign growth by identifying customer needs and opportunities Work collaboratively with internal teams to ensure seamless service deliverySkills & Experience Required Fluent in German (written and spoken) Strong English communication skills Previous customer service experience (contact centre experience desirable) Interest in skincare, beauty or wellness Professional and confident telephone manner Strong written communication skills with excellent attention to detail Ability to work in a structured, fast-paced environment Positive attitude and team-focused approachDesirable Experience supporting international customers Experience within e-commerce or retail campaigns Beauty or skincare knowledgeIf you are interested in the role please email (url removed) or call (phone number removed)

Technical Parts Coordinator. Banbury. Oxfordshire / Northamptonshire. £30,000 to £35,000 Technical Coordinator, Parts Coordinator, Spare Parts coordinator or similar. Highly suited to someone with a technical / engineering background that has moved into a more office based role. You could have been a parts coordinator for a Vehicle dealership, within the automotive aftermarket or within other related manufacturing / engineering businesses. You will be handling customer queries, in particular providing part identification and servicing information by referencing catalogues, part specifications, technical publications, drawings, and fitting instructions. Based near to Banbury this will be a full time on site position. £30,000 to £35,000 25 days holiday + Bank Holidays Pension with Life Assurance Training support and training budget Employee Support Professional workplace, part of a global organisation The job involves checking that spare parts delivered are technically correct, identifying obsolescent parts and finding new suppliers for spare parts. Ideal skills include working with spares for agricultural equipment, construction equipment, cranes and off-road vehicles, and finding cost effective non-OEM spare parts. In this role you will deal with repair mechanics, engineering parts suppliers and work with technical drawings and manuals. This role will involve: Identifying product from technical publications and drawings. Liaising with OEMs and parts suppliers to identify common commercial service parts for plant and construction equipment such as concrete mixers, JCB equipment, mobile cranes and agricultural machinery, off road vehicles. Stock rationalization, identifying obsolescent spare parts, identification of duplicated common parts coming from several sources. Dealing with customers (mechanics and engineers) to provide assistance in resolving spares queries. Assist the purchasing team in finding alternative, more cost effective sources of parts, including possible repair options, to help improve parts availability. This role will suit: A relevant background could include dealerships, mechanical equipment, spare parts desk, for construction vehicles, heavy plant equipment, fleet maintenance, concrete mixers, JCB equipment, mobile cranes, agricultural machinery, off road vehicles, cherry pickers, scissor lifts, etc Experience of plant and construction equipment spare parts, aftermarket or hands on mechanic / fitter could be the right background. Previous experience of the MoD is desirable. This position is commutable from Banbury and surrounding areas of Oxford, Bicester, Daventry, Brackley and Milton Keynes. TPBN1_UKTJ

Sales Administrator – Permanent Role Near Horley | £28k DOE | Monday–Friday We’re recruiting for a motivated Sales Administrator to join a busy, hands‑on team. If you enjoy keeping things organised, supporting customers, and being at the heart of a sales operation, this could be the perfect role for you. What You’ll Be Doing Processing sales orders and preparing quotes Coordinating with internal teams to keep workflows running smoothly Managing customer enquiries and providing excellent service Updating CRM systems and maintaining accurate records Supporting the wider sales team with day‑to‑day admin What We’re Looking For Someone organised, reliable, and confident communicating with customers Experience in administration or sales support Strong IT skills and good attention to detail A team player who enjoys variety in their day Own transport is essential due to the location If you’re looking for a stable, full‑time role with a friendly team and room to grow, we’d love to hear from you

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's 'World's best companies 2024' ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What do we offer? Competitive salary Company performance bonus scheme Pension scheme - up to 10% employer contribution Private medical insurance Comprehensive health cash plan 25 days annual leave + bank holidays Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay) and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay) Structured training & opportunities to progress What does the role look like? You'll join the Safran Aerospace Composite Centre of Excellence in Banbury as a Senior Materials & Process Engineer, taking a technical lead role across materials and manufacturing processes for high-performance aerospace components. As a subject matter expert, you'll be responsible for developing, validating and optimising materials and processes to ensure robust production readiness, continuous improvement and compliance. Working closely with Design, Quality, Operations and Supply Chain, you'll support both new product introduction (NPI) and the ongoing improvement of legacy programmes. What will your day-to-day responsibilities look like? Act as the technical authority for materials and processes across the site Lead materials and process selection for NPI activities, working with suppliers and engineering leadership Develop and maintain composite and metallic process specifications Define and execute material characterisation, qualification and validation testing Drive site materials and process strategy, including inspection and process validation methods Support NPI activity from prototype through to production handover Provide technical problem-solving support on-site and with suppliers, leading root cause analysis and corrective actions Support D/PFMEAs, control plans and process capability studies Ensure compliance with quality management systems and support customer, supplier and regulatory audits Maintain internal and external specifications and engineering documentation Ensure compliance with national and global legislation (including REACh) Identify and implement cost reduction and yield improvement opportunities Influence design-for-manufacture decisions through close collaboration with design engineering Mentor junior engineers and develop standard work Contribute to the wider Safran Actuation Materials & Processes community What will you bring to the role? Essential skills: Degree-qualified in Materials Science, Mechanical Engineering or equivalent, with strong experience in aerospace or automotive materials engineering In-depth knowledge of Polymer Matrix Composites (PMC), including materials, manufacturing processes and in-service performance Proven ability to lead materials and process development within a production manufacturing environment Desirable skills : Experience with composite prepregs, liquid resin composites and machining of fibre-reinforced components Experience qualifying PMCs for aerospace applications Knowledge of metallic materials, heat treatment and surface treatments Familiarity with aerospace standards and regulations (AS9100, EASA, FAA) Experience in a senior or lead engineering role Chartered Engineer status (or working towards) Strong understanding of Six Sigma, SPC and structured problem-solving techniques TPBN1_UKTJ

Interaction Recruitment are recruiting for an experienced Sales Rep to join their busy client in Hanwell. This role is a full-time permanent position and a brand new role for a well-known & established business! This role is a field based role, spending roughly 2 to 3 hours per day in the branch and being field based in the Hanwell / Southall area the rest of the time meeting prospective customers! The Working Hours: Mon to Fri 07:00 to 16:30 & Saturdays 07:30 to 10:30 (Saturdays are normally 1 on 1 off) Salary: £40k to £42k Per Annum DOE + Car Allowance This Role Involves: Generate and quantify leads. Develop and monitor a customer database. Covering the Hanwell & Southall territory Make sales calls to existing dormant and potential new prospects and make appointments to visit. Making both telephone and physical cold calls to potential new customers. Propose new product lines with market and customer demand. Keep updated on new products and legislation. Set customer pricing once agreed by the Branch Manager. Develop relationships with customers and suppliers. Monitor competitor performance and prices to ensure branch is always competitive. Prepare and send quotations. Ensure customer service satisfaction and good client relationships. Prepare sales action points and structure. Prepare, present and follow up quotations. Report on tailored customer quotations. Work on the Sales Counter when required. Develop the branches Trade Cash Sales. Perform any other duties that may be deemed necessary or required by the Company. Work within Company Policy and Procedures including Health & Safety Guidelines. To be considered for this role you must have / be: A Full UK Driving Licence & your own transport A strong builders merchant or building supplies background Strong experience bringing on new business & developing customer relationships Used to attending customer meetings, door knocking & building rapport with new customers Fluent in either Punjabi, Urdu, Arabic, Hindi Strong geographic knowledge of Hanwell & Southall A self starter and driven to grow new business If you fit the critera of this role, your interested and would like to discuss in further detail then please contact Jack Ibbotson in our Watford branch on or (phone number removed) Business Development Manager / BDM / Sales Rep / Sales Representative / Field Sales / Builders Merchant / Building Supplies / Builders Merchants / Construction Supplies / Hindi / Urdu / Punjabi / Arabic INDWF

7.5 Tonne Driver Location: Banbury (New site opening) Contract: Temp-to-Perm Pertemps Banbury are proud to be recruiting on behalf of a well-established vehicle recovery company who are expanding their operations and opening a brand-new site in the Banbury area. Due to this growth, we are looking to recruit 20 x 7.5 Tonne Roadside Vehicle Recovery Drivers on a temp-to-perm basis. No experience necessary as full training will be provided. Immediate starts available for successful candidates. Pay Rates: £15.00 per hour – Days £16.00 per hour – NightsWorking Hours: Average 45-hour working week Flexible working hours and shift patterns available, including days and nightsThe Role: Attending roadside breakdowns and recovery call-outs Safely recovering vehicles using a 7.5 tonne recovery vehicle Providing a professional and customer-focused service Working in line with road safety regulations and company proceduresRequirements: Valid Category C1 driving licence Valid CPC Maximum of 6 points on licence for minor offences only Flexible and reliable approach to working hours Previous vehicle recovery experience is an advantage but not essential Full training providedThis is an excellent opportunity to join a growing company at an exciting time, with long-term prospects and the opportunity to secure a permanent role. If you are interested in finding out more about this role, please click the apply button now or contact Pertemps Banbury. We would love to hear from you

Compliance and Process Specialist Banbury, Oxfordshire OX16 Salary: £40,000 – £50,000 per annum (DOE) Hybrid Working: Available after successful completion of probation Full time Permanent role working Monday to Friday with a 2.30pm finish on a Friday Commutable from Bicester, Brackley, Southam, Stratford-on-Avon, Leamington Spa About the Role Hawk 3 Talent Solutions are seeking a highly organised, detail‑oriented Compliance & Process Specialist to support effective governance, process consistency, and regulatory compliance across a successful business based in Banbury, Oxfordshire. This role sits at the centre of operations, working closely with the Operations Manager and senior leadership to enhance workflows, strengthen risk management, and improve operational efficiency across multiple departments including Operations, Finance, Customer Service, Sales, and Marketing. This position is ideal for someone analytical, thorough, and confident in driving accountability and continuous improvement. Key Responsibilities Process Management Develop, maintain, and optimise standardised processes across all departments. Analyse workflows to identify inefficiencies, bottlenecks, and improvement opportunities. Ensure all business processes are documented, mapped, and version-controlled. Collaborate with department heads to review process performance and adherence. Compliance, Auditing & Governance Design and implement a structured internal audit programme. Conduct regular departmental audits and produce detailed reports with risk ratings and recommendations. Track corrective actions and ensure measurable improvements. Maintain up-to-date policies and procedures aligned with regulatory standards. Risk Management & Office Compliance Oversee risk assessments for the head office environment, including H&S, fire safety, and data protection. Maintain and update the risk register, ensuring appropriate mitigation measures are in place. Manage compliance inspections and documentation requirements. Monitoring & Reporting Create and track KPIs relating to compliance and operational efficiency. Prepare reports for senior leaders, highlighting audit findings, risk exposure, and improvement trends. Use data to identify patterns, systemic issues, and opportunities for strategic enhancement. Cross‑Department Collaboration Act as a central point of contact between departments to improve coordination and transparency. Support cross-functional initiatives aimed at improving efficiency and compliance. Promote a culture of accountability and structured governance. Training & Documentation Develop and deliver internal training on procedures, policies, and compliance standards. Maintain comprehensive compliance documentation including SOPs, policies, risk logs, and audit records. Continuous Improvement Stay informed of regulatory changes, compliance standards, and industry best practices. Drive initiatives to strengthen governance and operational resilience across the organisation. Great Benefits £40,000 – £50,000 per annum (DOE) 22 days annual leave + bank holidays 2:30pm finish every Friday Company pension WPA healthcare cash plan Discretionary profit share bonus Salary sacrifice car scheme Relaxed, family‑oriented working environment If you would like to apply for the role of Compliance and Process Specialist then please email your CV to or call Deb on (phone number removed) Closing date is 4.4.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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