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Heritage Engagement Officer Location: Kingsley Hall Church and Community Centre in the London Borough of Barking and Dagenham Salary: £10,400 pa Contract hours: 10 hours per week, including some evening and weekend work Contract type: 2-year fixed term salary Reporting to: The Heritage Project Lead About the Project: Kingsley Hall has been awarded a grant by The National Lottery Heritage Fund to deliver an exciting new project: “HELPING COMMUNITIES LIVE-WELL – ONE HUNDRED YEARS OF HERITAGE” This exciting project takes a resident-led approach to developing and testing co-designed heritage ‘legacy learning resources’ intended to generate income to feed back into the project. This will include recruiting volunteers for storytelling and preserving materials, leading to the creation of tours, centenary merchandise and games. It will repurpose our spaces to create accessible celebratory experiences that showcase Kingsley Hall’s heritage in preparation for its 100year centenary in 2029. It will uncover and harvest untold social heritage of our community engagement for sharing and scaling. About the Role: To provide specialist heritage input into this exciting, strategic funded project that will make our heritage accessible for all, leading to the growth of our positioning as a centre for heritage and an authority in sharing our legacy learning to scale with other groups and communities. Closing date for applications: 1st November 2026

Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.