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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Ocean Export Manager (Mon-Fri 08.45-17.15. Office based) \n We are seeking an experienced and motivated Export Ocean Freight Manager to oversee and manage the day-to-day operations of our clients Ocean Export department. The successful candidate will be responsible for leading a team, ensuring operational excellence, maintaining strong customer relationship and driving service quality whilst ensuring compliance with industry regulations. \n The ideal candidate will have a strong background in freight forwarding, ocean exports and operational management, with excellent working knowledge of CargoWise. \n Operational Management \n\n • Manage the daily activities of the Ocean Export department.\n, • Oversee export shipments from booking through to final destination.\n, • Ensure all shipments are processed accurately and within agreed service levels.\n, • Ensure all export documentation is completed correctly and in compliance with international shipping regulations.\n, • Maintain excellent relationships with container shipping lines, overseas agents, hauliers and other service providers.\n\n Team Leadership \n\n • Lead, motivate and develop the Ocean Export team.\n, • Conduct performance reviews and support employee development plans.\n\n Financial Responsibilities \n\n • Ensure all shipment files are billed accurately and within required timescales.\n, • Monitor departmental profitability and gross profit performance.\n, • Approve supplier invoices and resolve any discrepancies.\n, • Identify opportunities to maximise revenue and improve margins.\n\n Compliance & Quality \n\n • Ensure compliance with HMRC requirements, UK/EU customs regulations and company procedures.\n, • Maintain awareness of industry regulations and market changes.\n, • Support internal and external audits when required.\n\n Systems \n\n • Utilise and maintain accurate records within CargoWise One.\n, • Produce departmental reports and KPI metrics using CargoWise and internal reporting tools.\n\n Skills & Experience Required \n Essential \n\n • Minimum 5 years' freight forwarding experience within Ocean Exports.\n, • Previous supervisory or management experience.\n, • Strong operational knowledge of FCL and LCL export shipments.\n, • Proven experience using CargoWise One.\n, • Excellent understanding of international shipping documentation and procedures.\n, • Strong commercial awareness and financial understanding.\n, • Excellent communication and customer service skills.\n, • Ability to work under pressure and manage multiple priorities.\n, • Strong problem-solving and decision-making abilities.\n\n Desirable \n\n • Customs clearance knowledge.\n, • Dangerous Goods awareness.\n\n Key Competencies \n\n • Leadership\n, • Team Development\n, • Customer Focus\n, • Commercial Awareness\n, • Attention to Detail\n, • Planning & Organisation\n, • Problem Solving\n, • Communication\n, • Relationship Management\n, • Results Driven\n\n Benefits \n\n • Competitive salary\n, • Pension scheme\n, • Annual leave entitlement\n, • Career development opportunities\n, • Company training programmes\n, • Employee assistance programme\n, • Performance-related bonus (where applicable)\n\n

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Salary \n \n Between about £34,468.30 and £41,756.55 per annum with overtime available (previous PCV driving experience taken into account) \n \n \n We are looking for qualified bus drivers / PCV licence holders to join our Rainham Garage team. Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come our join our Rainham garage heroes. \n\n • \n Typical annualised earnings of between £34,468.30 and £41,756.55 based on experience (we will give you our current open rate based on all your previous PCV driving experience, subject to conditions) \n • \n Guaranteed 38 hours per week \n • \n Working different shifts with different days off each week \n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • \n Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions \n\n\n • \n Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses. \n\n\n • \n Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel. \n\n\n • \n UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location. \n\n\n • \n Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more. \n\n\n • \n Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that. \n\n\n • \n Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions. \n\n\n • \n An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues. \n\n\n • \n A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives. \n\n \n The recruitment process is simple – you apply, we’ll then get you in for an interview and a bus drive, and that’s it! \n \n There are a few of things we need from you: \n\n • \n You need to have a PCV licence, and no more than 6 penalty points \n • \n You need to want to deliver great customer service \n • \n You need to have a patient, safe and courteous approach to driving \n\n \n So if that’s you, and you like what we’re offering, then please apply! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

forgd is the consultancy partnering exclusively with Anthropic to help enterprises build AI-native businesses. We start with engineering — helping organizations move from individual developers using Claude Code to entire teams shipping together with AI-native workflows — and expand into agentic solution delivery and broader business transformation. Our conviction is that engineers are uniquely positioned to lead this transformation. The strongest mental model for designing, deploying, and governing AI agents in production lives in software engineering. The teams that change how their organization builds software are the same teams equipped to shepherd the rest of the business into this new world. We embed and co-build with customer teams. Cycles are short, delivery is iterative and accountable to clear outcome goals. As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. From there, the work expands: co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization to sustain either. You build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams. Lead Claude Code Labs and customer workshops Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security Guide adoption programs that scale Claude across engineering organizations and into business teams Scope engagements: assumptions, risks, milestones, and dependencies Embed with customer teams to co-build agentic applications on the Claude developer platform Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack What Success Looks Like Customers move from proof-of-value to production Engineering teams measurably change how they ship software Customers become references Accounts expand on the strength of the work You May Be a Good Fit If You Have 3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks. Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders High agency and comfort with ambiguity; you operate autonomously in customer environments Background in professional services or consulting Track record leading developer productivity or developer experience at scale Vertical experience in financial services, healthcare, or other regulated industries Experience driving organizational change Work at the frontier: Direct partnership with Anthropic — joint engagements, early access to product changes, and working sessions with their Applied AI team Founding team: You shape how we work and grow as we scale Remote: Fully remote across North American and European time zones Compensation and benefits: Competitive salary, equity, and full benefits We encourage you to apply even if you don't meet every qualification. Research shows people from underrepresented groups often hesitate unless they meet every requirement, and we don't want you to exclude yourself prematurely. If you're excited about AI-native engineering and want to help enterprises change how they build software, we'd love to hear from you. forgd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We make hiring decisions on merit, and we provide reasonable accommodations for candidates who need them during the hiring process. Please note that we are unable to provide visa sponsorship for this role. All applicants must have the right to work in the United Kingdom without employer sponsorship, now or in the future.

HEAD CONCIERGE Rendall & Rittner £32,000 - £33,000 Discovery Dock West - E14 9RT 4 on, 4 off 0700 - 1900 DEVELOPMENT DETAILS Youll be the face of a luxury residential community in the heart of Canary Wharf, home to around 200 apartments and a discerning resident mix of professionals and families. The development benefits from a 24-hour concierge, high-spec leisure facilities including gym, pool and spa, and secure parking, creating a premium, hotel-style environment. With South Quay DLR, Canary Wharf Underground and the Elizabeth line close by, the setting is fast-paced, well-connected and service-ledideal for a Head Concierge who enjoys delivering exceptional experiences in a polished front-of-house environment. ROLE EXPECTATIONS You will lead the concierge function, setting the tone for five-star service at reception while coordinating a small team to keep operations smooth and secure. Most days youll balance people-focused front-of-house duties with behind-the-scenes coordinationmanaging deliveries, contractors, resident requests and building standardswhile acting as the go-to point for queries and escalation. WHAT SUCCESS LOOKS LIKE Residents consistently praise the concierge team for responsive, friendly and solution-focused service. The reception and lobby present flawlessly at all times with clear standards and checklists followed. Rosters, handovers and daily logs are accurate, timely and support seamless 24/7 coverage. Incidents, access control and health and safety procedures are managed calmly and by the book. Contractors and deliveries are coordinated without disruption to residents or security. Team members are well-briefed, supported and continuously improving through your coaching. HOW YOU'LL SPEND MOST OF YOUR TIME Leading by example at the front desk: welcoming residents and visitors and resolving queries quickly. Overseeing team shifts, handovers, daily briefings and allocating tasks to meet service priorities. Managing parcel rooms, key control, access passes and vigilant lobby and CCTV monitoring. Coordinating bookings for amenities, move-ins/outs, parking and resident services. Liaising with contractors and the building management team to schedule works and maintain standards. Maintaining accurate records: incident reports, logs, permits to work and compliance checklists. WHO THIS ROLE IS FOR You take pride in creating a calm, polished and professional front-of-house experience. Youre a natural organiser who thrives on structure, clear processes and timely follow-through. You communicate clearly and empathetically, building trust with residents, visitors and colleagues. You stay composed under pressure and make sound decisions in fast-moving situations. You enjoy coaching others, giving feedback and fostering a supportive team culture. EXPERIENCE THAT HELPS Leading a concierge, front-of-house or guest services team in residential, hotel or corporate settings. Working within luxury environments with high service expectations and attention to detail. Using property management systems, access control, CCTV and parcel management software. Coordinating contractors, permits to work and basic health and safety procedures. Handling incidents, complaints and escalations with confident, practical problem-solving. WHAT WE OFFER 16 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform* subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on service leadership, front-of-house standards, building operations, problem-solving and scenario-based customer interactions We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check. TPBN1_UKTJ

Please note this role requires you to passSecurity Check clearance. For further information, please see 'Selection process details'. Are you passionate about turning data into meaningful insight? Do you enjoy identifying opportunities for service improvement and influencing decision making through evidence and analysis? Want to play a key role in shaping the delivery of services that support millions of customers across the UK? If so, come and join us as an Operational Management Information Developer within the Working Age Services Directorate in the Digital Transformation Group. The Working Age Data and Performance Team sits at the heart of DWP's Digital Transformation Group, providing the analysis, performance insight and resource planning that help drive continuous improvement across Working Age services. Working with Operations, Digital teams and senior stakeholders, including Directors and Ministers, you will use data and insight to understand performance, identify opportunities for improvement and support evidence based decision making. You'll contribute to the development of performance measures and process indicators, test hypotheses, evaluate outcomes and help shape data driven initiatives that improve services for our customers. This is an exciting opportunity to join a high profile team where your work will directly influence how Working Age services are delivered, helping to drive efficiency, improve customer outcomes and support strategic decision making across the department. • Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making., • Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured., • Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements., • Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively., • Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services., • Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes., • Present complex data and technical findings in a clear and engaging way for non-technical audiences., • Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement. Proud member of the Disability Confident employer scheme Company: Government Recruitment Service Salary: £38,772 to £45,065 a year Hours: Full-time Location: Ilford Job type: Permanent Posting date: 8 Sept 2026 Closing date: 22 Sept 2026 Please note this role requires you to passSecurity Check clearance. For further information, please see 'Selection process details'. Are you passionate about turning data into meaningful insight? Do you enjoy identifying opportunities for service improvement and influencing decision making through evidence and analysis? Want to play a key role in shaping the delivery of services that support millions of customers across the UK? If so, come and join us as an Operational Management Information Developer within the Working Age Services Directorate in the Digital Transformation Group. The Working Age Data and Performance Team sits at the heart of DWP's Digital Transformation Group, providing the analysis, performance insight and resource planning that help drive continuous improvement across Working Age services. Working with Operations, Digital teams and senior stakeholders, including Directors and Ministers, you will use data and insight to understand performance, identify opportunities for improvement and support evidence based decision making. You'll contribute to the development of performance measures and process indicators, test hypotheses, evaluate outcomes and help shape data driven initiatives that improve services for our customers. This is an exciting opportunity to join a high profile team where your work will directly influence how Working Age services are delivered, helping to drive efficiency, improve customer outcomes and support strategic decision making across the department. • Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making., • Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured., • Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements., • Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively., • Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services., • Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes., • Present complex data and technical findings in a clear and engaging way for non-technical audiences., • Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement. Proud member of the Disability Confident employer scheme Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr

Chingford FWC | Fitness & Wellbeing Club | Permanent contract | Part time 16 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service. • Be responsible for the smooth running of our club; including the opening and closing the club when on shift, • Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships., • Lead by example, support and guide your colleagues while upholding the highest quality standards., • Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides, • Oversee health and safety protocols, addressing any issues swiftly and effectively., • Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. #J-18808-Ljbffr

Aftersales ManagerApply: Toyota Romford: Full time: Posted Yesterday: End Date: October 13, 2026 (12 days left to apply): JR100461Salary: Competitive with OTE: £70,700 with over achievement ability up to £82,700.Contract: Permanent - Full TimeMust Have: A minimum or 2 years’ experience in Aftersales / Service Manager roles is essential## About Steven EagellAs an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.Your Responsibilities as an Aftersales Manager: Lead and support the Aftersales team, ensuring excellent customer service and clear role understanding. Manage daily Service Department operations to achieve targets for workshop productivity, labour sales, and parts sales. Ensure Aftersales processes are followed, including vehicle inspections and customer handover procedures. Monitor and manage parts stock levels, availability, and supplier relationships. Resolve customer queries and complaints in collaboration with other departments. Support team development through coaching, training planning, and recruitment. Oversee warranty claims, subcontracted work, service valeting, and driver activities. Approve goodwill gestures, discount, and manage local Aftersales promotions and marketing.* Work closely with the wider dealership management team to improve performance and deliver a seamless customer experience.What we are looking for in an Aftersales Manager: Minimum 2 years’ experience in an Aftersales Manager or Service Manager role within the automotive industry. Outstanding leadership and people development skills. Excellent organisational and operational management abilities. A customer-focused mindset with a passion for delivering exceptional service. Commercial awareness and the ability to drive department performance. Confident communication and problem-solving skills.What we offer you: 25 days annual leave + Bank Holidays and your Birthday Off Long Service Awards / Colleague Recognition Enhanced Maternity / Paternity at qualifying service length Car Benefit Scheme after successful completion of a probation period Comprehensive training provided Company pension scheme Death in Service Access to high street discounts through Perk Box In-house, manufacturer & professional qualifications Staff referral scheme* Access to medical cover through Simply Health### ## If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company. #J-18808-Ljbffr

Steven Eagell Romford Toyota is seeking an Aftersales Manager to lead the service team and drive workshop productivity. You will manage service operations, parts sales and warranty processes while focusing on customer satisfaction in a busy dealership. We are looking for at least 2 years in an Aftersales/Service Manager position, with strong leadership and commercial acumen to boost performance and profitability. #J-18808-Ljbffr

An exciting opportunity has arisen for an experienced Mobile Garden Maintenance Team Leader to join an established and award-winning landscaping company maintaining some of the most prestigious private gardens across London and the Home Counties. This is a mobile role covering sites throughout North, South, East and West London. Applicants must be based within the M25 and comfortable travelling across London as part of their working day. The successful candidate must also be able to attend an interview at the company's office in Leighton Buzzard and travel to the office for initial training when they start. This is a full-time, permanent position offering a salary of £35,000-£41,000 per annum, depending on experience, together with a company van for work use. This role is equivalent to a traditional Garden Maintenance Foreman position and is ideal for someone with previous experience leading a horticultural maintenance team who is looking to progress their career. Working across an impressive portfolio of private gardens, contemporary roof terraces, country estates and high-profile landscape projects, you will lead a small maintenance team while ensuring exceptional horticultural standards and outstanding customer service. This is an excellent opportunity for an ambitious horticultural professional looking to develop their career within a respected landscaping business that genuinely invests in its people, with a clear progression route into Aftercare Management. • Lead and supervise a garden maintenance team across a variety of prestigious sites, • Maintain high-end private gardens, roof terraces, courtyards and country estates, • Carry out lawn care, hedge cutting, pruning, planting, weeding and seasonal horticultural maintenance, • Diagnose plant health issues, pests and diseases and implement appropriate treatments, • Maintain and monitor irrigation systems, • Build strong relationships with clients and deliver exceptional customer service, • Organise daily workloads and ensure work is completed efficiently, • Travel between sites throughout North, South, East and West London, • Ensure all work complies with Health and Safety legislation and company procedures, • Operate and maintain a range of horticultural machinery and equipment, • Mentor and develop junior members of the team, • Maintain company vehicles, machinery and tools to a high standard, • Ensure every garden is maintained to the highest possible standard, • A minimum of 3 years' professional gardening experience, • At least 2 years' experience leading a garden maintenance team as a Team Leader, Foreman or Supervisor, • Experience maintaining high-end private gardens, • Strong horticultural knowledge and excellent plant identification skills, • Excellent communication and customer service skills, • Ability to motivate and manage a small team, • PA1 and PA6 certificates are desirable, • RHS Level 3 qualification or equivalent is desirable, • Experience operating a wide range of horticultural machinery, • Full UK Driving Licence essential, • Comfortable driving a company van throughout London, • Must be based within the M25, • Must be able to attend an interview and initial training at the company's Leighton Buzzard office, • Passion for delivering exceptional standards of horticulture, • Excellent horticultural knowledge, • Strong leadership skills, • Outstanding customer service, • Excellent communication skills, • Professional and reliable, • Organised and self-motivated, • High attention to detail, • Pride in producing exceptional gardens, • Positive and flexible attitudeAbility to work independently and as part of a team, • Comfortable travelling across London as part of a mobile role, • Salary of £35,000-£41,000 per annum, depending on experience, • Company van provided for work use, • Monday to Friday working pattern, • Working hours of 00am to 5.00pm, • Permanent, full-time position, • Work on some of London's most prestigious private gardens, roof terraces and country estates, • Career progression into Aftercare Management, • Profit share scheme, • 23 days' annual leave plus Bank Holidays, • Company uniform provided, • Ongoing training and professional development, • External training courses, including Health and Safety and First Aid, • Long-term career with an established landscaping company with over 25 years of heritage, • Friendly, supportive and knowledgeable team environment Monday to Friday 8.00am to 5.00pm Permanent | Full Time #J-18808-Ljbffr

We help solve the homelessness crisis for families by delivering high-quality settled homes that build foundations for successful lives. Local Space is a social landlord providing safe, secure, high-quality homes for those who need them most. We work with five local authorities (Newham, Waltham Forest, Tower Hamlets, Hackney and City of London) to house people experiencing homelessness and a small number of key workers. We own and manage over 3,000 homes across 19 boroughs in London and Essex, including 1,400 leased to the London Borough of Newham, who are our biggest partner. In addition to this, we have grant funding to deliver the Single Homelessness Accommodation Programme (SHAP) in partnership with the London Borough of Hackney, London Borough of Newham and SWIM: Support When It Matters. We are a unique social landlord because our business model enables local authorities to discharge their duty to house people who are homeless or at imminent risk of being made homeless while providing us with a rent guarantee. We acquire and refurbish homes to a high standard, offering intermediate rent to our customers within the limits of the benefits system. This enables us to provide essential items like white goods, window dressings and carpets, as well as a small furniture package for those who need it. Our high-quality homes offer an alternative to costly, inappropriate temporary or private sector accommodation, saving money for the local authority and providing a firm foundation to build a successful life for individuals and families who deserve a decent home. • Turnover: c.£50m, • Regulatory rating: G1 V1 C1, • Credit rating: AA- (S&P - highest in the sector), • Status: Charitable Registered Provider and Investors in People Silver accredited We’re not just in the business of managing properties. We exist to provide settled homes that enable people to move from crisis to stability, and from surviving to living. Our strategic direction is set by our Corporate Strategy 2025-30: Foundations for Successful Lives, supported by an ambitious delivery plan known internally as The Climb: from good to great, together. Our culture is shaped by our values and Franklin Covey's 7 Habits of Highly Effective People, with a focus on trust, professionalism, and people-first leadership. Our values are at the heart of our organisation and shape how we deliver services. This is what our values mean to us: • We collaborate., • We champion the success of others and the team., • We have each other's backs – we know and trust each other., • We are self-starters and eager to learn., • We are empowered to solve problems., • We constantly find ways to add value and improve., • We know when to speak up when something isn’t right, even if it means having uncomfortable conversations., • We are courageous in exploring new ways of working in service of our customers., • We hold each other accountable., • We care about people experiencing homelessness and the work we do to provide homes for them matters to us., • We bring joy and energy to all that we do., • We have a sense of humour and laugh with our colleagues. The Contact Centre Team Lead is responsible for the day-to-day leadership, management, performance and continuous development of the organisation’s contact centre function. The post holder will lead and support a team of Customer Services Officers to deliver a high-quality, responsive and customer-focused service across telephone, email, face-to-face, digital and written communication channels. The post holder will ensure that customer enquiries are handled efficiently, professionally and consistently, promoting high levels of customer satisfaction, service accessibility and first contact resolution. At Local Space, our work is grounded in our values of being genuine team players, ambitious and proactive, doing the right thing (even when it’s hard), and taking the work seriously, without taking ourselves too seriously. These values shape the way we work together, support each other, and deliver for our customers. We’re proud of the culture we’ve built: one that’s inclusive, high-performing, and driven by our mission. We’re committed to supporting your learning and development. From our organisation-wide People First programme with Franklin Covey, to role-specific training and qualifications, we’ll help you grow your skills and progress in your career. We also offer a wide range of rewards and benefits: • Hybrid working – working remotely and from our office in the heart of East London, a short walk from Stratford station, Westfield Shopping Centre and the Olympic Park., • 27 days annual leave, rising to 28 days after two years’ service and 30 days after five years’ service, in addition to public and bank holidays., • Purchase up to five extra days of annual leave for additional flexibility., • A defined contribution pension through the Social Housing Pension Scheme (SHPS), which is a competitive scheme where Local Space contribute at least 6%, as long as you put in at least half that amount. We’ll match your contributions up to 10% of your salary. For example, if you contribute 7%, we’ll still pay in the full 10%., • Life insurance scheme for staff who choose not to be part of the pension scheme., • BHSF gold healthcare cash plan which staff can use to claim money back on their everyday healthcare costs like trips to the dentist, opticians or physio., • BHSF employee assistance programme which provides free and confidential financial, legal, and mental health support with accredited counsellors, • Additional wellbeing support including counselling for up to six sessions., • Free eye test and contribution to prescription glasses during your first year of employment, • Interest free car loan up to £5,000., • Support for professional qualifications after one year’s service., • Day off for your child’s first day of school., • Salary sacrifice schemes, saving you money on the latest tech, a bike and accessories and an electric car, • Blue Light Card, giving you access to a wide range of discounts and offers. #J-18808-Ljbffr

We want YOU to be a part of our Client's success story! Successful candidates will be based near Epping, Romford, or Ilford. This is a field-based role, working 4 days out and about and 1 day working from home. As a Business Development Manager, you'll play a crucial role in expanding our Client's presence in the private parking sector. You'll be responsible for identifying new business opportunities, generating leads, and converting them into lasting partnerships. This is your chance to shine and grow in a supportive, innovative environment! The successful candidate will be required to travel and stay overnight once a month for the monthly sales meeting at the head office. Additionally, during the first three months, the candidate will undergo training, which will require spending a total of six nights away. • Identify & Develop: Spot new business development opportunities and grow the market for new sites., • Drive Sales: Achieve monthly sales targets by generating new sales contracts., • Lead Generation: Find and follow up on new business opportunities., • Pitch Perfect: Present our Client's products and services to potential new clients., • Brand Ambassador: Enhance the company's profile and brand in your region., • KPI Management: Meet and exceed quarterly KPIs., • Client Feedback: Write reports, provide feedback, and forecast monthly accounts., • Customer Service: Deliver high-quality service and measure client satisfaction., • Regional Strategy: Implement regional advertising and promotional strategies., • Continuous Improvement: Keep up-to-date with competitor activities and pricing tactics., • Knowledge Development: Enhance your skills and knowledge through ongoing training., • Qualifications:, • A formal Management Qualification is beneficial., • Educated to at least A Level or equivalent., • Full valid UK driving licence., • Personal Attributes:, • Excellent leadership and interpersonal skills., • Self-motivated and driven with a positive attitude., • Comfortable with regular regional travel., • Smart and well-presented at all times., • Ability to work under pressure and on your own initiative., • Technical Competencies:, • Strong selling and presentation skills., • Excellent negotiating and commercial acumen., • Proficiency in time management, organisation, and coordination., • Intermediate Excel skills., • Behavioural Competencies:, • Ownership and responsiveness., • Strong client service and communication skills., • Teamwork and collaboration., • Integrity, openness, and honesty., • Effective problem-solving and sound judgement., • Innovative Environment: Be part of a forward-thinking company that values continuous improvement., • Career Growth: Opportunities for personal and professional development., • Impactful Role: Make a real difference by driving the company's success and growth., • Supportive Team: Collaborate with a team of passionate professionals., • Competitive Salary and Commissions: Structure, • Company Car: Can be used for personal use; fuel paid via a fuel card. Personal use taxed accordingly., • Bonus: 6-monthly bonuses, dependent on success, with items of your choice valued at £2.5k, £5k, or £7.5k. Our Client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

Steven Eagell Limited in Romford is seeking an Aftersales Manager to lead and develop the Aftersales team, ensuring top-tier customer service and clear role understanding. You will manage daily Service Department operations to achieve targets for workshop productivity, labour sales, and parts sales. Overseeing processes, parts stock, warranty claims, and promotions, you will drive customer satisfaction while collaborating with other departments and the wider management team to deliver a seamless #J-18808-Ljbffr

Salary: £14.50 per hour which includes a 70p per hour band increment. Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team,you’llbe responsible forlooking after the shop when the Managerisn’taround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You'lllead the way inmaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to: • Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop, • Lead by example and serve our customers in a fast and friendly manner, • Prepare our much-loved products, including making sandwiches and managing the ovens, • Ensure our displays are fullystocked at all times, with plenty of choice available for our customers, • Keep the shop looking clean,tidyand presentable, • Competitive paypaid weekly, • Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products, • Free hot drinksfor you to enjoy while on shift, • Paid breaksallowing you to recharge your batteries, • We share 10% of all our profits with our colleagues, • Health and Wellbeing App providing Remote GP and Physiotherapy services, • Holiday entitlement that growsas your career grows with us, • Colleague share plans to help you invest and save for your future, • Pension schemeto help you plan for your future. We’ll match your contributions up to 7%, • Confidential employee assistance app and helplineto help with your wellbeing, • Longserviceawardscelebrating key milestones in your career, • Savings and discountsfor your everyday shopping, leisure and wellbeing You’llbe reliable anddemonstratenatural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. Ifyou’vegotpreviousteam supervisory experience in a similar, customer-focused environment, we want to hear from you. Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here:Greggs Careers | About Greggs. Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Salary: £14.00 per hour which includes a 20p per hour band increment. Salary: £14.00 per hour which includes a 20p per hour band increment. #J-18808-Ljbffr

JINGDONG Logistics in Romford is seeking a Delivery Station Supervisor to lead the day-to-day operations of the depot. You will manage a team of delivery drivers, drive key performance indicators, and ensure high customer service standards while maintaining safety and efficient dispatch processes.

JINGDONG Logistics is seeking a proactive Delivery Station Supervisor in Romford to lead day-to-day depot operations, focusing on driver performance, customer service, and KPI delivery. You will supervise delivery drivers, review routes, coach the team, and ensure accurate parcel processing. In this role you will champion safety, monitor dispatch and loading procedures, and collaborate with warehouse and management to maintain high service levels and compliance across the station. #J-18808-Ljbffr

Join to apply for the IT Operations Lead role at Frive. Full time onsite in Rainham Essex. About Frive: Frive stands for Food to Thrive – we help busy people thrive by providing healthy, balanced meals made with 100% whole food ingredients, ready to heat and eat in minutes. We’re the UK's highest‑rated meal prep brand, delivering over 20 million meals and growing. Now we’re looking for an IT Operations Lead to keep everything running in our Rainham Factory. We celebrate diversity and value inclusion. All qualified applicants will be considered regardless of age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation. The IT Operations Lead ensures all technology, infrastructure, and operational systems run smoothly and securely. This role is responsible for day‑to‑day IT operations, system uptime, security, hardware and software management, and supporting the business to stay online, efficient, and productive, maintaining reliability of key operational equipment such as scanners, printers, and scales. This on‑site position is perfect for someone looking to take the next step into IT management, with the opportunity to grow alongside the business as it continues to scale. Stakeholders across multiple sites: Rainham – Operations and HR teams; Canary Wharf – Marketing, Product, Data, and Finance teams. In 2026, we will implement a new ERP system; you will work closely with the ERP Manager to support implementation and integration. • Maintain the uptime and smooth functioning of all IT systems, networks, devices, and tools., • Ensure continuous support for production, order processing, fulfilment, and distribution systems., • Oversee cybersecurity measures and data protection practices., • Manage user access, permissions, and adherence to security best practices across the business., • Manage on‑site devices (printers, scanners, production‑floor technology, laptops, WiFi infrastructure, and other operational equipment)., • Ensure rapid response and resolution to hardware failures and system downtime., • Provide fast, effective IT support to fulfilment teams, warehouse staff, production operators, and office employees., • Resolve issues that impact operational efficiency or customer delivery., • Maintain relationships with IT service providers, hosting partners, security vendors, and hardware suppliers., • Coordinate escalations and ensure service levels are met., • Lead and support a small team of 2–3 junior IT staff., • Set clear priorities, balance workloads, and ensure coverage during crucial operational periods., • Identify inefficiencies in systems and workflows., • Implement scalable IT processes, documentation, and policies to support business growth., • Zero unplanned downtime across critical systems., • Secure, compliant, and well‑maintained tech infrastructure., • Fast, effective internal support keeping fulfilment, production, and customer operations running seamlessly., • A proactive IT environment that supports reliability and efficiency every day., • Excellent communication skills – interacting with stakeholders of varying technical skill., • Calm under pressure – maintaining composure during 24/7 operations and troubleshooting downtimes., • Ability to prioritise tasks – managing numerous tasks, documenting changes, and building a roadmap for the department. We help busy people enjoy natural, healthy eating with ready‑to‑eat meals delivered to their door, proven to support their health goals. To transform health by revolutionising eating habits and restoring food to its natural form. • Empowerment – empowering our people to make strong, independent decisions with confidence., • Transparency – sharing information openly and with intention., • Open Communication – communicating directly and honestly., • High Performance – fostering an environment that attracts, retains, and rewards high performance., • Agility – encouraging flexibility by reducing blockers and prioritising creativity and productivity., • Private Medical Insurance, • 25 days holiday + public holidays, • Bonus scheme, • Discount on our amazing food, • Cycle to Work scheme, • Enhanced parental leave If you are interested in learning more about the role and think this could be for you, then don't hesitate and apply now. We look forward to hearing from you and love hearing from people who are passionate about our purpose and vision. #J-18808-Ljbffr

JINGDONG Logistics in Romford is seeking a proactive Delivery Station Supervisor to run the depot day-to-day, lead drivers, and ensure customer service excellence. You’ll focus on safety, coaching, and achieving key KPIs. Join a fast-paced, technology-driven logistics team with opportunities to improve route efficiency, parcel handling, and collaboration with customer services to close feedback loops. #J-18808-Ljbffr

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Do you enjoy helping others and providing brilliant service to every customer you speak to? Are you looking for a job which provides full training, and support to gain industry qualifications and potential career progression opportunities all over the world? If so, we’d love you to apply for one of our exciting Sales and Renewals opportunities in our insurance team. • These are full-time, permanent roles, • We are based in Romford with easy access from bus links, we are located a 5-minute walk from the train station., • 37.5 hours per week. Our hours are Monday to Friday, between 8:30am - 7:00pm, • Saturday shift once every 3-4 weeks, 9am - 5pm (to be confirmed), • Additional average earning from £3,0000 - £8,000 per annum, • We have a 8-week structured training programme and a dedicated training team to ensure you have all the support you need to be successful. In this role, you will be helping customers to find insurance policies that meet their needs. We specialise in Caravan, Motorhome, Car, Home and Pet Insurance. We are currently running schemes for BMW Motored and the Post Office, as well as our own Devitt brand. This role requires no cold calling and will utilise your communication skills to build rapport and provide excellent customer service to existing clients. You might need to balance multiple tasks at the same time, utilise a range of systems and work in a dynamic, friendly, agile team. • Previous call centre experience is not necessary but desirable. We provide full training which covers everything from our product range to our phone system, • Experience in a previous customer-facing role is preferable, such as within retail, hospitality, care, education, or sales, • You will enjoy speaking to people and will use your outstanding communication skills to speak openly and expertly on the phone to customers. You will be able to build strong rapport and take a genuine interest in their needs At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page. • Competitive compensation, • Comprehensive benefits programs designed to support your well-being, • Career development opportunities and ongoing learning, • A collaborative, people-first culture with accessible leadership, • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled) #J-18808-Ljbffr

AJM Healthcare Role: Intermediate Clinician (Occupational Therapist or Physiotherapist) Benefits: 27 days annual leave plus bank holidays with accrual to 29 and 33 days with continuous service, Employee Assistance Programme, Continuation of NHS Pension Scheme*, Blue Light Discount Card, Company sick pay provision with continuous service. AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual. What we are looking for: We are seeking to recruit a qualified, registered Clinician to join our integrated clinical team. You will be conducting assessments with our NHS Wheelchair users in various settings within the surrounding areas ensuring outstanding customer experience is maintained throughout. You will showcase an empathic and resilient approach when faced with challenging situations with the ability to work collaboratively with our customer service, logistics, and the wider clinical teams. You will be responsible for managing your own caseload of patients with a range of permanent wheelchair mobility, postural, and pressure relief needs. You will ensure best practice is maintained throughout whilst receiving professional guidance from the Clinical, Service Leads and other experienced members of the clinical team. Key Responsibilities: • Hold, prioritise, plan and organise your own caseload of service users, some of whom will have complex needs, • Provide high quality, service user focused assessment and prescription of manual wheelchairs, powered wheelchairs, buggies and seating, • Work within professional standards and clinical guidelines, promoting best practice and undertaking all aspects of clinical duties, • Provide clinical advice to other members of the team; may act as lead for a specialism, • Have competence within the specialism of wheelchair services, underpinned by developed theoretical knowledge., • Supervise and allocate work to rehabilitation assistants, rehabilitation engineering technicians. To be considered for this role, you must hold a valid manual driving license with no more then 6 valid points on for insurance purposes. You must also hold an Occupational Therapy or Physiotherapy qualification and hold registration with Health Care Professional Council (HCPC). Please note that you must hold right to work in the UK to be considered for this role. Closing Date: 25th September 2026 This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company. *Continuationof the NHS Pension Scheme is only available to the successful candidates who has been a member of this scheme within the last 12 months and subject to NHS Pensions T&Cs. AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people. Intermediate Clinician (Occupational Therapist or Physiotherapist) #J-18808-Ljbffr

Delivery Station SupervisorApplylocations: GBR-England-Greater London-Romfordtime type: Full timeposted on: Posted Todayjob requisition id: JR103249Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.Job Title: Delivery Station SupervisorLocation: Romford Reports to: Delivery Station ManagerRole OverviewWe are seeking a proactive and hands-on Delivery Station Supervisor to take a leading role in the day to day running of the depot.This role is primarily focused on managing driver performance, delivering excellent customer service, and ensuring the station consistently achieves its key operational KPIs.The successful candidate will be a strong people leader who thrives in a dynamic logistics environment, prioritises safety, and drives performance through coaching, accountability, and effective operational planning.Key Responsibilities1. Driver Team Leadership Lead, motivate, and supervise a team of delivery drivers (3PL.) Conduct daily briefings and route reviews to ensure clarity of expectations.* Monitor driver performance and provide regular coaching and feedback.2. KPI Performance ManagementDrive continuous improvement and accountability to consistently achieve the following 4 key KPIs:* First Time Delivery Success (FTDS) – Maximise successful first-attempt deliveries through route optimisation, driver coaching, and address accuracy checks.* On Time Pick Up – Ensure all collections are completed within agreed time windows.* Customer Complaint Rate – Minimize complaints through high service standards, proactive communication, and issue resolution.* Parcels Per Route (PPR) – Work with Site Lead and the wider Last Mile team to optimize route productivity while maintaining service quality and safety standards.3. Customer Service Excellence Champion a customer-first, every parcel culture across the delivery team. Investigate and resolve customer issues quickly and professionally. Monitor service quality and ensure company standards are upheld. Collaborate with customer service teams to close feedback loops and prevent recurring issues.4. Operational & Warehouse Oversight Oversee daily dispatch and return processes to ensure smooth station operations. Ensure accurate parcel scanning, sorting, and load-out procedures. Report on daily KPI results to the Last Mile leadership team. Maintain clear communication between warehouse, drivers, and management.5. Health, Safety & Compliance Promote and enforce a strong safety culture. Ensure compliance with all health & safety policies and driving regulations. Conduct safety briefings and incident investigations when required. Monitor vehicle and equipment standards. Ensure the station operates safely and efficiently at all times.At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.*Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer. #J-18808-Ljbffr

To take accountability for legal and non-regulatory compliance assurance and, as well as engaging effectively at Senior Level (both internally and externally) on behalf of the Director of Risk and Compliance. To lead the provision of legal and non-regulatory compliance assurance service to HCLIBS and its clients that ensures and provides assurance of full compliance with legal regulations and to instil a compliant culture amongst HCLIBS employees. Ensure senior level client legal and non-regulatory compliance assurance relationships are appropriately managed on behalf of the Director of Compliance and Risk. • Produce and present legal and non-regulatory compliance focused papers for the Director of Risk and Compliance to present to the RMAC and other internal committees as required, • Act as alternative for the Director of Risk and Compliance at formal committees and to deputise in his absence as and when required, • Oversee the provision of a proactive compliance service to clients ensuring that HCL IBS’s compliance activity meets the requirements of each client contract., • Maintain and develop client relationships, especially senior compliance management for each client and executive level roles at each client., • Lead regular desk-based monitoring of business MI and review/challenge the results of regular compliance control self-assessment results from the business, • Identify requirements for, and direct delivery, of ad hoc projects at the direction of the Director of Risk and Compliance., • Working with our L&D team, ensure the content and scope of training rolled out across HCL IBS is fit for purpose., • Attend client assurance and governance meetings as Director of Risk and Compliance representative, • Develop and maintain Compliance MI so that base data supports both internal and client needs and enables team to work efficiently and effectively., • Lead the development and oversee delivery against a proactive desk-based compliance monitoring and oversight annual plan, • Manage the efficient allocation of work and resources within the team, • Deliver on HCL IBS’s performance management framework in the context of the Compliance Monitoring, Oversight and Advisory Technical., • Constantly review the practices and role of the Compliance team and seek continuous improvement and development of the team, • Support the Director of Risk and Compliance in the execution of his responsibilities as a Board Policy owner., • Educated to degree standard, • Professional or recognised compliance qualification, • Understanding of the rules on conduct of business, market conduct, approved persons, training and competence and working knowledge of complaince requirements., • Excellent knowledge and understanding of compliance requirements for a UK regulated financial services company, • Good knowledge of industry best practice in compliance Excellent Customer Focus and Relationship Management skills., • Good working knowledge of ABI/DPA and HMRC, • 12 – 15 years of experience in managing Compliance requirements, • Significant experience of influencing and engaging effectively at Board and Executive levels both internally and externally, • Good technical experience in the retail insurance, • Previous experience of working in the outsourcing industry, • Direct experience of handling difficult compliance situations internally and externally with clients to ensure a positive outcome for the regulated entity #J-18808-Ljbffr

Are you an inspiring Student Liaison Officer, with a passion for supporting learners to gain the core skills they need to thrive in work and life? Join a forward-thinking college where education changes lives. What You'll Be Doing • Reporting to the Student Liaison Manager, the Student Liaison Officer will provide a positive role model to students and promote good behaviour by engaging with students and staff and responding in a professional manner to de-escalate confrontational situations which may occur in the College from time to time., • Acting as a College ambassador at all times the Student Liaison Officer will ensure a safe, secure and welcoming learning environment for staff, students and visitors, liaising with individuals and teams within the College, agencies and community group, • You will:, • Work on a daytime and evening shift - as directed by your Student Liaison Manager, • Be an integral part of the cross-college student services and support Team monitoring student behaviour, intervening and managing behaviour when appropriate, • Monitoring the common areas of the College property to support and maintain expected behaviour., • Identify and challenge student behaviour deemed outside college expectations in a non-confrontational manner., • Undertake regular routine student liaison checks of all internal and external areas identifying students who may not be in their timetabled lessons, • Supervise students at break times, ensuring students are respectful of their surroundings, staff and of each other., • Assist all staff in encouraging the continually positive behaviour, punctuality and attendance of all students You should have: • English and Maths qualifications at level 2 or above, • Have,or be willing to take, the Designated Safeguarding Lead qualification, • Behaviour management, de-escalation and/or relevant qualification that supports student safety aims, is desireable., • Understanding of Child and Vulnerable Adult protection (Safeguarding Agenda) and the willingness to increase knowledge, • In addition, you will demonstrate:, • Excellent communication and interpersonal skills with the ability to build positive relationships with students, staff and external agencies, • Experience of providing support, advice or guidance ideally within an education, student services or customer facing environment, • Strong organisational and administrative skills with the ability to manage multiple priorities, maintain accurate records and meet deadlines, • Ability to identify and respond appropriately to student concerns, including knowing when issues should be escalated or referred to other support services, • Ability to work effectively both independently and as part of a wider team, demonstrating a flexible and proactive approach, • Commitment to delivering an inclusive, student focused service, with an understanding of confidently, equality, diversity and professional boundaries A competitive salary of £30,060 - £32,926 per annum, inclusive of London Weighting, dependent on qualifications and experience • Generous holiday and pension packages, • Ongoing CPD and strong links with industry, • Free parking and access to travel-to-work and technology assistance schemes, • The opportunity to be part of a passionate, supportive team focused on learner success #J-18808-Ljbffr

This is a superb opportunity to join the UK's leading home improvement business as one of our Sales Managers. We are seeking an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, with industry leading training, ongoing coaching and development from local senior management to make you and your team a success. This is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 60 years. All our products are made in Britain to the highest industry standards. The quality products and excellent customer service are only made possible by having great people representing us – and we are seeking a Sales Manager to lead our local team. What you'll be doing • Leading, managing and motivating a team of self-employed Sales Executives, you'll be proud of them and confident in developing your team using your existing and growing sales abilities., • Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Marketing Agents and Area Marketing Leaders to your set targets., • Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies., • Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources., • Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer., • Work closely with the Regional Sales Manager to deliver on the business plan, ensuring sales targets are achieved in accordance with product specifications, pricing structures and profit margins, maximising the conversion of all leads to achieve set targets., • Preparation and presentation of regular sales reports. What we're looking for • Successful proven experience as a Sales Representative or Sales Manager who has consistently exceeded targets in sales and marketing., • Ideally experienced within Home Improvements (or similar!) ., • Ideally, experience of recruiting self-employed Sales Professionals., • Highly motivated, with the natural ability to motivate & guide people to achieve targets., • Meet strict deadlines in a targeted sales environment., • Excellent negotiation skills., • Experience of remote meetings/sales appointments, although not essential., • Have a proactive approach and results driven., • Flexible towards varied workloads and working hours ., • Able to provide a consistently high level of customer service., • Committed to continuous personal development through internal resources and own initiatives., • A driver with a full UK driving licence and your own car. What We Offer This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE potential between £50,000 - £100,000 pa, plus the opportunity to benefit from additional incentives. You'll receive industry-leading training within your role to help you reach your full sales management potential. • Competitive salary Basic with OTE between £50k - 100k, • Uncapped performance-related earnings, • Hybrid working arrangements, • Minimum 31 days holiday increasing with service, • Pension, • High street discounts employee scheme, • Employee Product Purchase Discount Scheme Apply today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JBRP1_UKTJ

We are seeking a proactive and hands‑on Delivery Station Supervisor to lead the day‑to‑day running of the depot, focusing on driver performance, customer service, and key operational KPIs. Driver Team Leadership – Lead, motivate, and supervise a team of delivery drivers (3PL). First Time Del

Local Space is seeking a Contact Centre Team Lead to manage daily operations and develop a team of Customer Services Officers. The role requires guiding a responsive team, maintaining service accessibility, and upholding Local Space values in a busy housing association environment in London.