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Peopleforce Recruitment for a Customer Contact Specialist in Abingdon for one of our long-standing healthcare partners. This company provides workplace health services by supporting employers monitor employee health, identify risks, and keep workplaces safe using testing and health data. You’ll work as a Customer Service Specialist in the Occupational Health team in Abingdon. Your main job is to: • Help customers book health services, • Answer questions (by phone and email), • Make sure everything runs smoothly and on time You’re basically the first point of contact for customers and play a big role in their overall experience. What you’ll do • Answer customer queries clearly and professionally, • Book appointments/services and guide customers through the process, • Organise clinic schedules and make sure appointments are set up correctly, • Work with external providers to deliver services on time, • Coordinate with internal teams (like clinical and lab teams), • Follow processes and hit targets (KPIs/SLAs), • Do admin tasks to support operations What they’re looking for • Good communication skills (written and spoken), • Some customer service experience (preferred, not essential), • Comfortable using IT (Word, Excel, Outlook), • Salesforce experience is a bonus, • Good at problem-solving and managing workload, • Customer-focused and organised Key qualities • Customer-focused – you care about giving great service, • Proactive – willing to improve processes, • Results-driven – able to meet targets, • Supportive – work well with others, • Reliable – contribute to long-term success

Position: Retail Security Officer Location: Didcot Pay Rate: £13.80 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T101) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline