CST Support Engineer
8 days ago
Hounslow
Controls Support Engineer?? Location: Heathrow Airport (All Terminals)?? Salary: Circa £40,000 Basic + £900 per month shift allowance (£10,800 per annum) + Overtime ? Hours: 42 hours per week (Shift-based) - 4 on, 4 Off (12 hour days & nights)?? Contract: Permanent?? Start date: ASAP preferredThe OpportunityWe’re supporting a major aviation systems provider at Heathrow who are looking to appoint an experienced Controls Support Engineer to join their specialist controls team.Working within a live baggage handling environment, you’ll take ownership of investigating and resolving complex low-level control faults, analysing data, and driving optimisation across critical systems. This role requires someone confident working across both low-level controls and the wider electro-mechanical and high-level interfaces.Airport experience is highly desirable.Key Responsibilities • Lead complex and critical control-related incidents, • Interface directly with Duty Managers and high-level teams during P1/P2 events, • Fault-find communication issues between HLC and LLC components, • Oversee 2nd/3rd line support for integrated technologies, • Act as the system expert for specialist OEM controls, • Maintain and update specialist OEM PLC and Safety PLC systems, • Drive incident resolution within agreed SLAs, • Provide accurate technical handovers between shifts, • Support and maintain software repositories and version control systems This role suits someone detail-oriented, technically inquisitive, precise and confident within their area of expertise. Strong communication skills and the ability to build customer relationships are essential.Qualifications & Experience, • HNC (or equivalent) in Electrical / Controls Engineering, • Strong PLC knowledge essential (OEM experience beneficial), • Experience with software version control, • Knowledge of fieldbus and drive technologies, • Proven fault-finding and problem-solving experience, • Airport or material handling systems experience preferred, • Heathrow baggage system knowledge advantageous What’s On Offer, • 28 days annual leave (excluding public holidays), • Private medical cover, • Enhanced wellbeing membership (including fast GP access and reward-based benefits), • Pension scheme (5% employer contribution), • Cycle to work scheme, • Childcare salary exchange scheme, • Recognition and reward platform, • Genuine career progression opportunities within a technically complex environment If you’re looking for a technically challenging role within one of the UK’s busiest aviation environments, and you thrive in high-pressure, high-performance systems, APPLY NOW!