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Help Desk Manager / SaaS/Application Specialist required by a 20-strong media tech SAAS company based in Kingston upon Thames, paying up to £50k, it is a hybrid role: 3 days in the office. Service Delivery: Manage incoming incidents and service requests using Freshdesk and track technical issues, b

The FIT Partnership is a premium health and longevity club on Esher High Street. Members come to us to change how they age, and our assessments help them see clear evidence of progress. This role leads and owns the member journey from beginning to end: the tour, trial, assessment, programme, six week check ins, sale, renewal, and ongoing retention. This is an opportunity to make the member journey even stronger by bringing it together under one person and creating a more consistent experience for every member. When someone comes in to look round, you show them. Not a walk past the equipment, a conversation about what they want to change and what our testing would tell them about it. Leads and bookings reach you from marketing and the front desk. From the moment they are in the building they are yours. Every Discovery Month, two week taster, one week taster, DUO Discovery Month and membership transfer is yours from the day they buy to the day they decide. Induction, check ins, the end of trial review, the recommendation, the outcome recorded, and the conversation about joining. You deliver the FIT Longevity Assessment, score it, write it up, and take the member through what it means face to face. Every member is retested every ninety days and you own whether that happens. You build or update their programme from the result and book the next test before they leave the room. All members, on a rolling six week cycle. Energy, sleep, stress, what has moved and what has not, with actions written down and a date against each one. Plus absence flags: when a member has not been in for ten days they surface and you call them. All members, as each renewal comes round. That conversation goes differently when the member has numbers in front of them showing what has changed over the year. We want to record and upload member progress and success stories, and you would own that. How members feel about us is measured, and it is part of how this role is judged. The six week check in captures satisfaction alongside energy, sleep and stress. We take a net promoter score quarterly, and reviews come out of the retests. You would set and lead the standards the team works to, and coach them into the floor team, the front desk and the practitioners. Members who feel properly looked after stay longer and introduce other people, and that is what the business runs on. £32,000 base, plus commission paid on net new members. Everyone who joins, minus everyone who leaves, counted quarterly. You would have full use of The FIT Partnership. Everything a member has access to, you have access to: the gym floor, the classes, cryotherapy, hyperbaric oxygen, Vasper, CAROL and red light therapy. Also included: Nest workplace pension. 28 days holiday inclusive of bank holidays. Full training and certification on every piece of equipment and technology in the building. • Level 3 personal training or above, or a degree in sport and exercise science, physiology or physiotherapy., • Real experience delivering physical assessment or fitness testing, and explaining what the results mean in plain English., • Comfortable with data. Percentiles, scores and due lists would be part of your working day., • Sales experience. You have sold memberships, packages or programmes before, and you are comfortable asking someone to join at the end of a conversation about their own results., • A real passion for being with clients day to day. Most of this job happens on the floor with members., • The kind of person other people copy. You would set and lead the standard the whole team works to., • Willing to pick up a phone and film a member talking about what changed., • A real interest in longevity and the evidence underneath it, rather than an interest in training alone. Experience with VO2 max testing, body composition, health screening, behaviour change coaching or retention in a subscription business is welcome, and none of it is essential if the rest is there. • Salary: £32,000 base, £39,200 on target earnings, up to £50,000 for an exceptional year, • Hours: 40 hours a week, Monday to Sunday on a rota, between 5.30am and 8.00pm, never more than five days a week, • Location: 50 High Street, Esher, Surrey KT10 9QY, on site, • Experience: three years in sales and three years in personal training, • Start date: ASAP for the right person, • Reports to: Max Berry, Founder and CEO, • Probation: six months, • Holiday: 28 days inclusive of bank holidays, • Whether your commute to Esher is within 30 minutes., • Why you have applied for the role, and what makes you the best candidate., • What experience you have within the fitness and longevity space. #J-18808-Ljbffr

Senior IT Systems Administrator (Linux & HPC) KBR is a global provider of differentiated, professional services and technologies delivered across a wide government, defense and industrial base. Drawing from its rich 100-year history and culture of innovation and mission focus, KBR creates sustainable value by combining engineering, technical and scientific expertise with its full life cycle capabilities to help our clients meet their most pressing challenges today and into the future. We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and operations in over 29 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver. KBR is looking for a Senior IT Systems Administrator (Linux & HPC). The Senior IT Systems Administrator (Linux & HPC) is responsible for the administration, maintenance, security and operational reliability of Linux-based enterprise and high-performance computing platforms. The role will provide hands-on technical ownership across Linux operating systems, HPC compute, workload scheduling and associated storage and network services. A major focus will be the operation of cloud and co-located HPC platforms. The position requires strong Linux engineering experience, practical knowledge of HPC environments, including NVIDIA Base Command Manager, Azure CycleCloud and SLURM. The ability to diagnose complex cross-platform issues, and the confidence to work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountability • Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux or comparable distributions., • Manage core Linux services including identity and access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services., • Automate repeatable administration using shell scripting and configuration-management or orchestration tooling., • Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues., • Maintain build standards, technical documentation, operational procedures and recovery runbooks., • Operate and support HPC clusters spanning management, login, compute and storage components., • Administer SLURM, including queues and partitions, scheduling policies, job submission, accounting, fair-share, reservations and troubleshooting failed or poorly performing workloads., • Support NVIDIA Base Command Manager and Azure CycleCloud for cluster provisioning, node lifecycle management, monitoring and integration with SLURM., • Work with engineering and scientific users to diagnose job, compiler, library, MPI, resource-allocation and performance issues., • Plan and execute maintenance activities while protecting service availability and active workloads., • Administer physical and virtual server infrastructure and support hardware lifecycle, firmware and operating-system maintenance., • Support Cisco compute infrastructure and its integration with Linux and HPC management services., • Operate and support NetApp file and data services used by Linux and HPC platforms, including provisioning, permissions, capacity, performance and availability., • Apply a working understanding of high-speed networking, IP addressing, routing, DNS, NFS, network dependencies and storage connectivity to end-to-end troubleshooting., • Collaborate with network, security, application and storage specialists, vendors and service providers to resolve cross-domain incidents., • Apply secure configuration, least privilege, vulnerability remediation and audit controls to Linux and HPC systems., • Ensure backup, restore and disaster-recovery requirements are defined, implemented and regularly tested for supported platforms., • Monitor service health and capacity, respond to incidents, identify root cause and contribute to problem management., • Plan and deliver changes through established change-management processes, including risk assessment, testing, implementation and back-out planning., • Participate in an appropriate operational support or on-call arrangement where required., • Provide technical guidance, peer review and knowledge transfer to infrastructure colleagues and service-desk teams., • Substantial hands-on experience administering Linux in a complex enterprise or research-computing environment., • Practical experience supporting HPC clusters and diagnosing issues across compute, scheduler, storage and network layers., • Strong operational knowledge of SLURM administration and workload troubleshooting., • Competence in Bash or another relevant scripting language, with a track record of automating administrative tasks., • Experience with Linux performance analysis, capacity management, patching, security hardening and vulnerability remediation., • Experience operating shared file services and troubleshooting NFS, permissions, throughput, latency and capacity issues., • Working knowledge of enterprise networking fundamentals and distributed-system dependencies., • Experience delivering controlled technical change and maintaining accurate documentation in a structured IT service-management environment., • Experience with NVIDIA Base Command Manager, Bright Cluster Manager or a comparable HPC cluster-management platform., • Experience with Cisco compute platforms and associated server-management tooling., • Experience administering NetApp storage in Linux or HPC environments., • Knowledge of InfiniBand or other high-speed, low-latency fabrics., • Experience with MPI workloads, environment modules, compilers, engineering or scientific applications, and common HPC software stacks., • Experience with Ansible, Git and infrastructure-as-code practices., • Experience with virtualisation, containers or cloud-hosted Linux workloads., • Knowledge of backup, recovery, monitoring and observability platforms used in enterprise infrastructure., • Able to work independently with minimal supervision and take technical ownership through to resolution., • Demonstrated ability to analyse complex problems, prioritise operational risk and exercise sound technical judgement., • Clear written and verbal communication, including the ability to explain technical issues to specialists and non-specialists., • Strong operational discipline, attention to detail and commitment to secure, reliable and supportable services., • Collaborative approach and willingness to coach colleagues and share knowledge., • Bachelor’s degree in computing, engineering or a related field with relevant experience, or an equivalent combination of professional training and substantial practical experience., • Relevant Linux, HPC, Cisco, NVIDIA or NetApp certifications are advantageous but not essential. When you become part of the KBR team, your opportunities are endless. Through collaboration with our customers, we’re defining tomorrow’s challenges, then providing the solutions and services to overcome those challenges, always maintaining our commitment to total safety and reliability. At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions throughout their entire lifecycle, from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis. Working at KBR means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions and services. As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution. #LI-EF1 #LI-HYBRID #J-18808-Ljbffr

Senior IT Systems Administrator (Linux & HPC)KBR is a global provider of differentiated, professional services and technologies delivered across a wide government, defense and industrial base. Drawing from its rich 100-year history and culture of innovation and mission focus, KBR creates sustainable value by combining engineering, technical and scientific expertise with its full life cycle capabilities to help our clients meet their most pressing challenges today and into the future.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and operations in over 29 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.KBR is looking for a Senior IT Systems Administrator (Linux & HPC).The Opportunity:The Senior IT Systems Administrator (Linux & HPC) is responsible for the administration, maintenance, security and operational reliability of Linux-based enterprise and high-performance computing platforms. The role will provide hands-on technical ownership across Linux operating systems, HPC compute, workload scheduling and associated storage and network services.A major focus will be the operation of cloud and co-located HPC platforms. The position requires strong Linux engineering experience, practical knowledge of HPC environments, including NVIDIA Base Command Manager, Azure CycleCloud and SLURM. The ability to diagnose complex cross-platform issues, and the confidence to work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountabilityKey ResponsibilitiesLinux Systems Administration Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux or comparable distributions. Manage core Linux services including identity and access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services. Automate repeatable administration using shell scripting and configuration-management or orchestration tooling. Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues.* Maintain build standards, technical documentation, operational procedures and recovery runbooks.HPC Platform & Workload Scheduling Operate and support HPC clusters spanning management, login, compute and storage components. Administer SLURM, including queues and partitions, scheduling policies, job submission, accounting, fair-share, reservations and troubleshooting failed or poorly performing workloads. Support NVIDIA Base Command Manager and Azure CycleCloud for cluster provisioning, node lifecycle management, monitoring and integration with SLURM. Work with engineering and scientific users to diagnose job, compiler, library, MPI, resource-allocation and performance issues.* Plan and execute maintenance activities while protecting service availability and active workloads.Compute, Storage & Infrastructure Integration Administer physical and virtual server infrastructure and support hardware lifecycle, firmware and operating-system maintenance. Support Cisco compute infrastructure and its integration with Linux and HPC management services. Operate and support NetApp file and data services used by Linux and HPC platforms, including provisioning, permissions, capacity, performance and availability. Apply a working understanding of high-speed networking, IP addressing, routing, DNS, NFS, network dependencies and storage connectivity to end-to-end troubleshooting.* Collaborate with network, security, application and storage specialists, vendors and service providers to resolve cross-domain incidents.Security, Resilience & Operational Support Apply secure configuration, least privilege, vulnerability remediation and audit controls to Linux and HPC systems. Ensure backup, restore and disaster-recovery requirements are defined, implemented and regularly tested for supported platforms. Monitor service health and capacity, respond to incidents, identify root cause and contribute to problem management. Plan and deliver changes through established change-management processes, including risk assessment, testing, implementation and back-out planning. Participate in an appropriate operational support or on-call arrangement where required. Provide technical guidance, peer review and knowledge transfer to infrastructure colleagues and service-desk teams.Qualifications, Skills and ExperienceEssential Technical Skills & Experience Substantial hands-on experience administering Linux in a complex enterprise or research-computing environment. Practical experience supporting HPC clusters and diagnosing issues across compute, scheduler, storage and network layers. Strong operational knowledge of SLURM administration and workload troubleshooting. Competence in Bash or another relevant scripting language, with a track record of automating administrative tasks. Experience with Linux performance analysis, capacity management, patching, security hardening and vulnerability remediation. Experience operating shared file services and troubleshooting NFS, permissions, throughput, latency and capacity issues. Working knowledge of enterprise networking fundamentals and distributed-system dependencies. Experience delivering controlled technical change and maintaining accurate documentation in a structured IT service-management environment.Desirable Technical Skills & Experience Experience with NVIDIA Base Command Manager, Bright Cluster Manager or a comparable HPC cluster-management platform. Experience with Cisco compute platforms and associated server-management tooling. Experience administering NetApp storage in Linux or HPC environments. Knowledge of InfiniBand or other high-speed, low-latency fabrics. Experience with MPI workloads, environment modules, compilers, engineering or scientific applications, and common HPC software stacks. Experience with Ansible, Git and infrastructure-as-code practices. Experience with virtualisation, containers or cloud-hosted Linux workloads. Knowledge of backup, recovery, monitoring and observability platforms used in enterprise infrastructure.Professional Capability Able to work independently with minimal supervision and take technical ownership through to resolution. Demonstrated ability to analyse complex problems, prioritise operational risk and exercise sound technical judgement. Clear written and verbal communication, including the ability to explain technical issues to specialists and non-specialists. Strong operational discipline, attention to detail and commitment to secure, reliable and supportable services.* Collaborative approach and willingness to coach colleagues and share knowledge.Education & Qualifications Bachelor's degree in computing, engineering or a related field with relevant experience, or an equivalent combination of professional training and substantial practical experience. Relevant Linux, HPC, Cisco, NVIDIA or NetApp certifications are advantageous but not essential.KBR Company InformationWhen you become part of the KBR team, your opportunities are endless. Through collaboration with our customers, we’re defining tomorrow’s challenges, then providing the solutions and services to overcome those challenges, always maintaining our commitment to total safety and reliability.At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions throughout their entire lifecycle, from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.Working at KBR means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions and services.As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution. #J-18808-Ljbffr

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