Field Care Supervisor
hace 1 mes
Station Approach
Field Care Supervisor spends 80% of their working week in the field, the balance being spent in the office to complete their necessary administration.
Having a car is necessary. - also company car can be provided • Working hours will be flexible. • To undertake assessments for new packages within 48 hour, first QA after two weeks.
• Conduct Risk Assessments as part of the Individual Needs Assessment and to update these as required as part of the Service User's risk management (Re-assessments at 6-monthly intervals for double-handed service users, and annually, or as required, for all other service users) - Some urgent visits maybe required during the week.
• Report any changes in a Service User to the Care Coordinating Team.
• Monitor all Service Users for customer satisfaction.
• Ensure the accuracy and completeness of all documentation held in Service Users' homes.
• Ensure that all written reports and administration is up to date and signed off by Operations Management Team.
• Liaise closely with the Senior Care – Coordinator/Operations Management Team and report back regularly on activity in the field.
• To attend service user reviews as required by the Local Authority.
• To record on the system the outcomes of all such reviews.
• To carry out spot visits to Service users’ homes whilst Care Workers are in attendance when required.
• Responding to complaints and queries from service users.
