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Job Category: HousingRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 Brilliant opportunity to join Portsmouth City Council as a Housing Assessment & Advice Officer, and really make a difference! Your new role Portsmouth City Council's Housing Needs Advice & Support team works directly with customers to help deal with housing issues and prevent homelessness in the city. We are a busy front-line service dealing with customers who may be vulnerable and facing homelessness. We give advice, work to prevent homelessness, assist people to resolve their housing need and make assessments of housing and support needs in accordance with the Homelessness Reduction Act 2017, the Housing Act 1996 and Portsmouth City Council's Allocations Policy. We are committed to excellent customer service, and to listening to and understanding our customers' circumstances, and working collaboratively with them to identify housing solutions. We are committed to safeguarding and promoting good practise and all employees are required to adhere to internal safeguarding policies. You will be part of a busy team which deals with customers both face to face and by telephone. You will be interviewing customers about their housing situation and working with them to find solutions to their housing issues. This may involve negotiation with landlords, other housing providers, family members and internal and external agencies. You will need to ask personal and searching questions and listen carefully to responses so that you fully understand the customer's circumstances. Your challenge will be to identify actions and solutions to secure housing. You will need to manage a large case load, prioritise your work and have excellent organisational skills. You will also need to build effective working relationships with customers and landlords and explore all possible housing solutions to help prevent homelessness and the need to move. Who is the person? We are looking for somebody who: • Has experience of the issues faced by vulnerable and homeless households, and a desire to assist people with housing needs, and work to proactively to resolve these issues., • Can quickly adapt to the role, drawing on experience or transferable skills., • Is confident and can clearly and effectively communicate verbally, interpreting legislation and explaining the impact to our customers., • Can communicate clearly in writing, explaining legal decisions to both customers and partners., • Understands the key elements to negotiations and can find ways to achieve outcomes for customers., • Can listen to people and not rush to conclusions or judgements before fully understanding what is needed or wanted by a customer., • Is emotionally resilient and able to deal with the impact of being exposed to customer's difficult circumstances, and remain professionally detached and focused even if the message you deliver involves saying no., • Has experience of working directly with customers in a front-line service., • Understands welfare benefits systems and the issues faced by customers experiencing financial difficulties., • Has experience of equalities issues and is committed to equal opportunities., • Understands safeguarding and can recognise safeguarding concerns and take appropriate action to manage risk., • Can critically analyse information and keep clear case records., • Works proactively and can remain motivated, working on their own initiative and organising and prioritising their workload., • Enjoys the challenge in finding innovative solutions to problems and has the personal skills and experience to do so., • Has IT skills suited to working in a busy office., • Has knowledge of the local area and is able to visit people in their own homes and attend meetings in the local area. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information Interview process: 6th, 8th & 12th May 2026. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

Job Title: Head of Partnerships and PhilanthropySalary: £51,587 - £55,661 per annum Band: 42-46Location: Southend-on-Sea, Essex (hybrid office and remote working)Hours: 37 hours per week, permanent (with occasional evenings and weekends for events)Reporting to: Director of Fundraising and Communi

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just whowe'relooking for! Of course, experience andtrack recordare important, butwe'remore interested in hiring someone that embodies our People Promises.That'ssomeone that do

Job Title: Corporate Partnerships ManagerSalary: £35,909 - £38,411 per annumBand: 26-29Location: Southend-on-Sea, Essex (hybrid office and remote working)Hours: 37 hours per week, permanent (with occasional evenings and weekends for events)Reporting to: Head of Partnerships and PhilanthropyAbout

Housing Support WorkerTemporary - Permanent37 hrs pw£17 UmbrellaWidnesHamilton Woods Associates are currently recruiting for a Housing Support Officer to join an organisation on an initial 3 month basis to work with families that have been referred by Local Authority for temporary accommodation.The

A local authority support agency in London is looking for an Assistant Outreach Worker to provide outreach support to rough sleepers.The role involves conducting visits, facilitating access to services, and collaborating with various organizations.Successful candidates will need an enhanced DBS clea

Homeless Coordinator needed in Enfield. The successful candidate will support the single homeless service assisting single customers who approach the service for housing assistance. They will be required to complete a thorough homelessness assessment under relevant legislation, and support the custo

At Single Homeless Project (SHP), we believe that everyone deserves a place to call home – and the support to make it truly theirs. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.

Care Co-ordinator - Homeless Mental Health. At least 1 year's experience working in a mental health or homelessness setting. Knowledge of the principles of assertive outreach and of the issues relating to homelessness.

Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.Be open, be compassionate and be bold’.We have an exciting opportunity for a.Fixed term until 31st December 2026.Full-time

A leading healthcare provider in Greater London seeks an enthusiastic Care Coordinator to join the START Team.In this role, you will support rough sleepers facing severe mental illness within a multi-disciplinary community health team.The position offers generous pay and career development opportuni

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. The Solo Homes, Women’s Service Pilot is an exciting and innovative extension to our specialist 24-hour supported housing service in Clapham for women f

Join our team as a Homeless Drug & Alcohol Practitioner in Derby, UK! This ongoing locum position offers a competitive £23 hourly rate, with the chance to work full-time at 37. Provide holistic support and interventions for individuals with substance misuse issues, focusing on homelessness, drug, a

A recruitment agency is looking for a qualified Medical Advisor to join the Benefits and Homeless Prevention Service in North London.

Experience of working in homelessness is required, along with experience of working with vulnerable people. Homeless Coordinator needed in Enfield. The successful candidate will support the single homeless service assisting single customers who approach the service for housing assistance.

A leading homelessness charity in London seeks a Young Person's Psychotherapist to provide essential one-to-one psychotherapy.

Candidates should have at least 1 year of experience in mental health or homelessness settings.

An organization supporting homeless individuals is seeking a Night Support Mentor to provide tailored support to residents facing challenges such as mental health and substance use issues.

We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their

A charitable organization in Greater London is seeking a Homeless Recovery Coordinator to assist and channel rough sleepers towards necessary support services.

Represent MHALA at funder, community housing provider, HUD-VASH and other meetings and events focused on homelessness and Veteran Homelessness as directed by Program Manager. Under the general supervision of the program manager, assist in providing leadership and coordination to a multi-disciplinary

A non-profit housing organization is seeking a dedicated Caseworker to join its Tenancy Sustainment Team in London.In this impactful role, you will provide personalized support to clients, helping them maintain their tenancies and improve their overall wellbeing.Ideal candidates should possess stron

Cross Team Caseworker (Single Homeless Prevention Service). As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Together, we aim to not just relieve homelessness, but prevent it, by enabling

A leading homelessness charity in Greater London seeks a Specialist Health Lead to enhance health support for homeless residents.

Care Co-ordinator - Homeless Mental Health. At least 1 year's experience working in a mental health or homelessness setting. Knowledge of the principles of assertive outreach and of the issues relating to homelessness.

A local government authority in Maidstone is looking for an enthusiastic Homeless Resettlement Officer to join their Housing Portfolio Team.

A leading support organization in Greater London is searching for a motivated professional to join their Housing and Support team.This pivotal role involves supervising team members, managing residents with complex needs, and driving positive outcomes for the community.Candidates should possess stro

You should have a robust knowledge of the causes of homelessness and the issues faced by households who are homeless, including the interventions available to relieve their homelessness and remove the barriers to move on from temporary accommodation to settled accommodation. The team provides a comp

Provide a client-centered approach and excellent customer service, sensitive to the challenges that people experiencing homelessness with a range of medical and behavioral health issues face as they move into and maintain permanent supportive housing. Be able to learn and utilize Homeless Management

An established recruitment agency is seeking two experienced PHE Homeless Outreach Workers in Greater London.

Local Authority Benefits and Homeless Prevention Service Medical Advisor, North London. We’re looking for a proactive, Medical Adviser, to join the Benefits & Homeless Prevention Service. We are looking for an qualified allied health professional such as an occupational therapist, speech & languag

A leading charity for homeless young people is seeking a HCPC Registered Clinical Psychologist for a part-time role within the Lambeth pathway.

To provide high-quality, person-centred support to young people aged 16–25 who are homeless or at risk of homelessness. Knowledge of issues related to youth homelessness, mental health, and substance misuse. Experience working in supported accommodation or homeless outreach settings.

Ideal candidates will have experience in homelessness services, strong leadership abilities, and a commitment to values-driven support.

We’re looking for a motivated and compassionate professional to join our Housing and Support team.In this pivotal role, you’ll help us deliver excellent accommodation and support services to residents who need us most.No two days are the same — but every day makes an impact.Provide day‑to‑

A leading health charity in Greater London seeks a part-time Clinical Psychologist to support their Psychologically Informed Environment (PIE) for young homeless individuals.

Carrying out homelessness enquires, casework and drafting s184 decision letters. Strong knowledge of the Homelessness Reduction Act. Only candidates with previous experience within local authorities and knowledge of the Homelessness Reduction Act will be considered.

A leading healthcare provider in Greater London seeks an enthusiastic Care Co-ordinator to work with individuals facing mental health challenges and homelessness.

A charitable organization in housing support seeks a part-time Caseworker to join their team in London.This role focuses on providing one-to-one support to clients to help them maintain their tenancies while navigating life’s challenges.Key responsibilities include collaboration with partner agenc

A supportive healthcare agency is seeking a Homeless Drug & Alcohol Practitioner in Derby, UK.

The postholder will triage new approaches, prevent homelessness where possible, and ensure all statutory duties are met in line with the Housing Act 1996, Homelessness Act 2002 and associated case law and guidance. Provide high‑quality housing advice, options and homelessness prevention support. S

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The service supports long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. We're looking for a someone who shares our passion for supporting people who�

Specialist Complex Needs Worker to support women with complex needs.Provide safety, stability, and support for women facing various challenges.Work within an accommodation service.