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Assistant Support Worker Hounslow £28,683 - £29,487 Are you passionate about making a lasting difference to the lives of vulnerable adults? We are looking for an Assistant Support Worker (known internally as Duty Worker) to join our team in Hounslow. The Hounslow LIFE service is a large multi-site service that currently has a staff team of 31 supporting 86 clients; covering specialism's such as Homelessness, Substance Use and Mental Health. The service focuses on supporting residents around their strengths and aspiration's for the future. This is an exciting opportunity to join our new Assessment Hub team at Apple Tree Cottage, providing rapid assessment and support into appropriate accommodation to clients over a 28-day period, ensuring those at risk of rough sleeping and homelessness can be directed to services suitable to their immediate, medium and longer term needs. The role of a Duty Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide support and advice to clients. The first point of contact at Reception or over the phone for clients and visitors Responsible for coordinating the Health and Safety within the service with the support of the Service Manager. Expected to regularly participate in team meetings and other ad hoc project groups as agreed with the management and team of the project. Please note, due to the needs of our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays. For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. About you You will have a passion for supporting some of the most socially excluded individuals in the borough and ensuring that they have access to the same opportunities as everyone else, within the wider community. To succeed in these rewarding roles you will have: Good communication skills with the ability to respond and interact effectively with residents and colleagues. Experience in following administrative procedures and maintaining clear and accurate records. Some experience of dealing directly with the public and/or clients or customers in a busy service environment Some experience of liaising effectively with a variety of people/agencies An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. Above all we are looking for inspirational, dedicated individuals; committed to our Recovery Ethos, and have a genuine desire to support people to transform their lives. Closing date: 10am on 6 July 2026 Interview and assessments on: TBC

Assessment and Reconnection Worker Hounslow £36,095 - £39,861 Do you have a passion for supporting people to rebuild their lives? We are looking for Assessment and Reconnection workers to join our excellent team in Hounslow. The Hounslow LIFE service is a large multi-site supported accommodation service that has a staff team of 31 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health. This is an exciting opportunity to join our new Assessment Hub team at Apple Tree Cottage, providing rapid assessment and support into appropriate accommodation to clients over a 28-day period, ensuring those at risk of rough sleeping and homelessness can be directed to services suitable to their immediate, medium and longer term needs. In the role of Assessment and Reconnection worker you will: Work with our clients on their road to recovery, by identifying their needs, helping them to access appropriate support and access suitable accommodation. Provide thorough assessment of housing eligibility and support needs. Provide our clients with dynamic support to identify suitable accommodation and support them to obtain this. Have some housing management responsibilities as part of ensuring we deliver safe, high quality services. About you To succeed in this highly rewarding role you would benefit if you: Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself. A creative and dynamic approach, with excellent communication skills, and the ability to build relationships and negotiate with a wide range of partners and external audiences. The ability to operate in a fast paced environment and manage a varied workload and multiple priorities. Knowledge and understanding of the housing and support needs of people experiencing homelessness. However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. Please note, due to the needs of all our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays, and the role will be service based with no home working. Closing date: 10am on 6 July 2026 Interview and assessments on: TBC

\n Main Purpose of the Role\n Working within Perth & Kinross Council is more than a job, it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch. \n \n We currently have the following opportunity: \n Accommodation Assistant – PKC14029 \n £14,406- £15,673 (18 hours per week) \n Greyfriars Hostel, Perth \n Greyfriars House is a homeless hostel which provides temporary accommodation for adults, both male and female. This is a valuable service for individuals with no access to accommodation or permanent address. \n This post is to enable Greyfriars to form a pool of casual workers who will assist with holidays and sickness absence as and when required. As an Accommodation Assistant, you will work as part of a team to promote the safety, security and general welfare of residents and the building. \n You will be required to work shifts, which consists of early shifts, backs shifts and night shifts. This includes weekend work and lone working. As a result, you will be paid a generous shift allowance. \n You will carry out a range of duties which will include: \n \n • booking-in residents\n, • monitoring CCTV\n, • cleaning of vacant rooms and communal areas\n, • ensuring that the hostel is a well maintained and safe environment for residents\n, • ensuring residents pay service charges/service charge arrears\n, • ordering goods and services\n, • a variety of form filling\n, • communicating/liaising with multiple internal and external agencies\n, • handling sensitive and confidential information\n, • Dealing with challenging situations as and when they occur\n \n No two days are ever the same. The role provides lots of variety, some challenges and many rewards. Greyfriars can be a fast-paced environment with lots happening at the same time. You will build relationships with the residents providing them with advice and assistance with the aim of helping them to move on from Greyfriars and take the next step in being able to manage in their own tenancy and ultimately, play a role in helping them to improve their quality of life. \n Please note, we are currently unable to offer sponsorship for this post. Skills & Experience Required\n The operation of the CCTV cameras is a vital part of the role, to enable you to operate this effectively along with all other relevant systems and equipment, you are required to have good IT skills. Accuracy, attention to detail and a factual approach are all essential. \n You will be able to communicate effectively with clients and service users to build relationships along with internal and external agencies to ensure the provision of a high quality service. \n You will have experience in dealing with or working in at least one of the following areas: \n \n • Drug and alcohol\n, • Mental health\n, • Social Care\n, • Any form of abuse\n \n You will have a non-judgemental approach, be caring and sensitive to residents’ individual circumstances. You will understand and have an awareness of how to help residents with a range of issues they may need advice and guidance with. You will also need at times to take a firm but fair approach when dealing with more challenging behaviours or situations. Through the course of your role, you must ensure that you maintain confidentiality of all Council information. \n To ensure the smooth running of the hostel, you will be a highly organised individual and have the ability to prioritise your workload. As it is a fast-paced working environment, there will be times when you will need to carry out a number of tasks in quick succession and you will need to make decisions on the spot often in emergencies. You will need to have high levels of personal resilience to cope with the demands of the role. \n You should have a good awareness of different types of Health and Safety legislation as it is important that you ensure your own safety and wellbeing. It is crucial that the Hostel is safe and well maintained. Residents’ safety and wellbeing is also extremely important. \n In addition, you should keep up to date with relevant Housing and Homeless legislation as well as the Hostel’s processes and procedures to ensure the high standards are maintained. \n You should also have a good understanding of Scottish Social Service Council’s Codes of Practice. There will be a thorough induction training programme and ongoing training and development opportunities which include both internal and external training Whilst not essential, it would be beneficial to have an SVQ2 in Health and Social Care/Social Services and Health Care (or equivalent in a relevant discipline) or a willingness to work towards it. Working at Perth & Kinross Council\n Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team! \n Here's what we can offer you: \n \n • A generous annual leave package\n, • 6 days public holiday and an additional discretionary day\n, • Eligibility to join our pension scheme\n, • Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework\n, • Access to a range of benefits\n \n We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development. \n All new employees have a four-month probationary period. Further details are available in the FAQs at “How to apply for a job or apprenticeship with us”. Next Steps\n We would love to hear from you and would encourage you to get in touch with Lesley Gray on 01738 783443 to find out more. \n Click “APPLY NOW” \n External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer. \n We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process. \n Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government. \n Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check and maintain your membership. \n If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. \n A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post. \n

Recovery Worker Hounslow £32,096 - £36,095 Do you have a passion for supporting people to rebuild their lives? We are looking for a Recovery Worker to join our excellent team in Hounslow. As the successful candidate you will have a passion for supporting some of the most vulnerable individuals in the borough, supporting residents around their strengths and aspirations. The Hounslow LIFE service is a large multi-site service that has a staff team of 32 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health. In the role of Recovery Support Worker, you will be working with our clients on their road to recovery, aiding clients to gain the necessary skills to move on from our services and into suitable accommodation. You will assist a caseload of clients, supporting them to maintain independence in the community, build on their skills for employment, manage their own health needs, and look towards a brighter future. You will also have some housing management responsibilities as part of ensuring we deliver safe, high quality services. Please note, due to the needs of all our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays, and the role will be service based with no home working. About you To succeed in this highly rewarding role you would benefit if you: Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself. Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change. Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues. Be committed to our Recovery Ethos. However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. Closing date: 10am on 6 July 2026 Interview and assessments on: TBC

Tenancy Support Worker Kingston upon Thames £25,600 per annum WHO WE ARE We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. YOUR ROLE Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey setting goals, building skills, and securing the stability o...

An exciting opportunity has emerged for a Homeless Assessment Officer to join the housing department at one of Adecco's most improved Local Authority clients, in a temporary role for the next six months. Paying £32.00 per hour (Umbrella) and offering hybrid working (just 2 days each week in our client's office which is located near Heathrow Airport in West London), this is a full time role (37 hours, Monday to Friday) and the primary responsibility of the Homeless Assessment Officer will be to provide a comprehensive front-of-house service to individuals seeking housing advice and assistance. It will report directly into the Early Intervention and Private Sector Accommodation Manager. This role is crucial in ensuring that both priority and non-priority customers are accurately assessed and directed to the appropriate resources within our clients' homeless service. The successful candidate must possess a thorough understanding of the relevant legislation pertaining to housing advice, homelessness, housing management, and the allocation of housing. They should also have a practical grasp of the various housing challenges that individuals often encounter. Key responsibilities will include: • Undertaking detailed assessments and investigations of homeless applications in accordance with Part VII of the Housing Act 1996, particularly in cases where prevention or relief measures are not viable. This includes providing clients with clear and timely information regarding the outcomes of their assessments., • Assisting tenants in comprehending their rights under current government legislation, ensuring they are informed and empowered to navigate their housing situations effectively., • Delivering accurate and relevant information to tenants concerning re-housing options, benefits, and any tenancy-related issues that may arise., • Providing guidance and support on legal matters associated with non-payment of rent, helping tenants understand their obligations and options., • Collaborating in the development of proactive policies aimed at reducing tenant arrears, with the goal of promoting housing stability within the community., • Attending court hearings on behalf of the organisation, bringing well-prepared cases to advocate for tenants' rights and interests., • Maintaining meticulous records, reports, and administrative documentation related to their responsibilities, ensuring compliance and accountability in all processes. Only applicants who feel they meet the above criteria, can start on short notice (1-2 weeks' notice max) and are happy to work hybridly from our clients' office two days each week need apply for this role

Housing Resolutions Officer Brent Hybrid - 3 days onsite, 2 days wfh Location: HA9 0FJ Contract Pay Rate: £21.41 ph PAYE + 28 DAYS holidays • (approx. £41,750.00 p/a) To visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability to sustain other options, including intermediate housing options and private rented accommodation. To work with the Social Housing Assessment and Lettings team to monitor biding activity across households in temporary accommodation and offer support to those households who require assistance, in order to help them make informed choices about their future housing. To signpost/refer households in temporary accommodation to other agencies as required, including employment and training providers, supported housing services, children’s services or adult care. To assist homeless households in temporary accommodation deal with the effects of the welfare reforms by provide advice and assistance on employment opportunities and benefit entitlement. Experience Experience of giving advice and information to customers and working with vulnerable groups Understanding of homelessness and housing issues in the borough. Knowledge of temporary accommodation provision and usage Strong and effective experience in provision of exceptional customer services. Experience of the Suitability Assessment in recommending potential pathways for homeless households residing in temporary accommodation. Experience of negotiation, advocacy, mediation To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Homelessness Prevention & Solutions Officer Location: North West London Rate: £28.00 per hour (Umbrella) Contract: 6 Months Working Pattern: Full Time Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. Manage a caseload of households threatened with homelessness or currently homeless. Conduct homelessness assessments and determine appropriate housing duties. Develop and review Personalised Housing Plans (PHPs). Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. Support households to secure and sustain suitable accommodation. Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. Prepare detailed case records, decision letters, and statutory documentation. Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries.Requirements Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. Experience conducting statutory homelessness assessments and issuing housing decisions. Ability to manage complex and sensitive cases. Excellent negotiation, communication, and problem-solving skills. Experience working within a Local Authority housing environment is highly desirable. Knowledge of welfare benefits, tenancy sustainment, and housing pathways. If you have experience in homelessness prevention and housing options and are looking for your next contract opportunity, we would like to hear from you

Single Homeless Project has 2 opportunities for a Day Concierge to join and work in our team in Wandsworth, Westminster. You will join us on a part-time, permanent basis and, in return, you will receive a competitive salary, fixed at £28,860 per annum (pro rata). We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Day Concierge role: Join our Wandsworth accommodation service as a Day Concierge and be right at the centre of the day-to-day running of the building. This is hands-on, front-of-house work where you’ll be the first face people see and the steady presence that keeps things running smoothly. From managing access and responding to day-to-day issues, to working with colleagues, contractors and partner agencies, you’ll play a key role in creating a safe, calm and well-run environment where people can begin to settle and move forward. You’ll be working alongside people experiencing homelessness and multiple disadvantage, building professional, respectful relationships while maintaining clear boundaries. It’s a role that blends practical problem-solving with people skills; no two days are the same, and your ability to stay organised, observant and approachable will make a real difference to how the service feels and functions. At Single Homeless Project (SHP), this role is a strong starting point if you’re looking to build a career in the sector. You’ll gain exposure to frontline services, develop confidence in managing a busy environment and be supported to grow your skills and progress in a way that works for you. The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday. About you: You’re friendly and approachable, confident speaking to a range of people and making them feel welcome You’ve got a natural sense of responsibility and can stay calm and professional in a busy environment You’re willing to learn, open to feedback and ready to build your skills in a frontline service You’re organised and practical, able to manage day-to-day tasks and respond to issues as they come up You take pride in your work and are happy to help keep the service safe, tidy and running smoothly Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Applications will be reviewed on an ongoing basis, with suitable candidates invited to interview online as they are identified. Please submit your application as soon as possible as we reserve the right to close the advert once an appointable candidate is identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited