Hotel customer service jobs in United Kingdom

Senior Therapist - The Peak - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower. \n\n\n\t • Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.\n\t, • Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.\n\t, • Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.\n\t, • Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.\n\t, • Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget.\n\t, • Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.\n\n\n About you \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • High School Diploma.\n\t, • Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.\n\t, • 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n\n\n

In-Room Dining Supervisor - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. \n\n About the Job \n\n An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.\n\t, • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.\n\t, • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.\n\t, • Compile duty rosters and advise on changes as necessary.\n\t, • Prepare reports and maintain appropriate filing systems.\n\n\n About you \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Excellent listening skills and customer orientation.\n\t, • Adaptability and appreciation of cultural diversity\n\t, • Passion for driving excellence\n\t, • Adaptable and flexible\n\t, • Two years of experience in a similar role within a luxury Hotel.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Financial Accountant - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. \n\n About the Job \n\n An opportunity has arisen for a Financial Accountant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n\n\n\t • Ensure completeness and verification of daily transactions for Finance Manager approval.\n\t, • Assist in preparing monthly financial reports and analysis.\n\t, • Establish guidelines and deadlines for monthly work to ensure timely reporting.\n\t, • Maintain standard operating procedures for uniformity and departmental objectives.\n\t, • Schedule and distribute departmental work efficiently among team members.\n\t, • Organize monthly training sessions for finance colleagues to enhance competence.\n\n\n About you: \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Degree in Finance & Accounting / Commerce / Mathematics / Economics.\n\t, • Minimum 5 years of finance experience within the hospitality or customer service industries, with a background in hotel operations highly preferred.\n\n\n About the Benefits: \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n\n\n

Night Manager Salary: £40,000 - £42,000 per annumReports To: Development ManagerShift Pattern: 4 on / 4 off NightsHours: 7:00pm - 7:00am or 8:00pm - 8:00am Role Overview A fantastic opportunity has become available for an experienced Night Manager to join a high-end residential development in West London. This position would suit an individual with a strong background in luxury residential, hospitality, or hotel operations who is confident overseeing overnight services, leading teams, and ensuring residents receive an exceptional standard of service at all times. The Night Manager will take responsibility for the smooth running of the development during out-of-hours operations, ensuring the building remains secure, well-presented, and efficiently managed throughout the night shift. Key ResponsibilitiesResident Services & Front of House Deliver a professional and high-quality service to residents, guests, and visitors Act as the primary on-site contact during overnight hours Manage resident requests, complaints, incidents, and emergency situations in a calm and efficient manner Maintain a welcoming, safe, and professional atmosphere throughout the development Ensure front-of-house standards remain consistently high Team Leadership & Operations Supervise and support the overnight concierge and front-of-house team Ensure clear communication and effective shift handovers between day and night teams Monitor operational standards and team performance across the shift Assist with rota coordination, holiday cover, and absence management where required Ensure building policies, procedures, and resident regulations are upheld Site Management & Security Conduct regular patrols and inspections across the development Monitor security, cleanliness, and overall presentation of communal areas overnight Oversee essential building operations, including monitoring plant rooms and mechanical or electrical systems Respond appropriately to emergencies and escalate concerns where necessary Liaise with contractors, emergency services, and external suppliers as required Carry out health and safety inspections, including fire safety checks and security procedures Ensure all overnight operations comply with company health and safety standards Administration & Reporting Complete accurate handover reports, incident logs, and operational records Report maintenance issues or operational concerns to the appropriate management team Manage contractor access and permit procedures for out-of-hours works Support training initiatives and performance management for the night team Assist in maintaining compliance with standard operating procedures and site protocols Skills & Experience Required Previous experience within luxury residential, hotel, or premium hospitality environments Prior supervisory or management experience within a front-of-house or operations setting Strong customer service and interpersonal communication skills Able to remain calm and professional under pressure Highly organised with the ability to manage multiple priorities independently Professional appearance and strong attention to detail Confident handling operational issues and emergency situations Desirable Qualifications & Experience IOSH qualification or health and safety certification Security industry knowledge or relevant qualifications Experience within residential property management environments

Order Taker - In Room Dining - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for an Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.\n\t, • Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.\n\t, • Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.\n\t, • Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.\n\t, • Ensure compliance with hotel policies related to Fire, Health, Hygiene, and Safety, and possess a pleasant demeanor with proficiency in English and preferably additional languages.\n\n\n About You \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Strong communication and interpersonal skills\n\t, • Strong customer service orientation\n\t, • Ability to tolerate moderate amounts of walking\n\t, • Ability to work flexible hours\n\t, • Demonstrates excellent grooming standards\n\n\n About The Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n

Food & Beverage Assistant - Hook, Hampshire \n\n Join our fantastic team here at Tylney Hall Hotel where we encourage personal development, offering full departmental and hotel induction training to support you with the start of your journey here at Elite Hotels. Hotel offers benefits such as free parking, meals prepared fresh via our Kitchen Team, and opportunity to live in staff accommodation here on the beautiful estate. \n\n Key Responsibilities may include: \n\n\n\t • Ensure that the Lounge & Bar areas are correctly prepared for service - including afternoon tea.\n\t, • To serve all beverages to the required standards, and to ensure such service is friendly and efficient.\n\t, • To be aware of all the duties relating to the role of bar person refer to the function details and ensure that such duties are carried out to the required standards.\n\t, • Supporting with delivering the "Elite Experience" to guests who visit our beautiful Grey Lounge for afternoon tea\n\n\n At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. \n\n Tylney Hall Hotel: \n\n Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms & leisure facilities including both an indoor & an outdoor pool & banqueting facilities which are second to none. \n\n Why work at Hotel: \n\n \nAs an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you! \n \nBenefits \nTo support our staff we offer: \n\n\n\t • Meals are provided by our talented kitchen team\n\t, • We have plenty of free parking.\n\t, • We also have amazing recognition awards for exceptional customer service\n\t, • Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!\n\n\n If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received. \n\n *service charge is dependent on sales performance and not guaranteed

Receptionist - Hook, Hampshire \n\n Receptionist Overview: \n\n To be the first point of contact for all guests, in person and on the telephone at the heart of the Hotel. \n\n As a Receptionist working with our Front of House Team, you will excel at proving guests with first class service, ensuring a smooth check-in/out service and deal with any enquiries swiftly and efficiently. \n \nAs the first port of call for guests, you will directly affect their impression and experience of staying within an Elite Hotel. We are proud of the level of service offered at our hotels and you will provide a pivotal role in maintaining these standards. Although specific hotel reception experience is not essential, you will need to have an understanding of what constitutes outstanding service. You will have excellent communication and administration skills as well as an eye for detail. \n\n Receptionist Key Responsibilities: \n\n\n\t • To ensure the Guest Service & Switchboard Staff are managed, directed and motivated at all times to maintain the highest levels of customer care, relating to both our external and internal guests.\n\t, • To oversee the day to day operation of the Reception Desk, liaising closely with all Heads of Departments.\n\t, • To ensure that quality standards within the Guest Service Team are maintained and, wherever possible, improved upon. Red Star and Elite Standards to be the benchmark in all measurements.\n\t, • To ensure that all staff use the Fidelio Opera PMS, Concept and Squirrel POS to maximum effect, ensuring that all Reception Staff are fully conversant in all appropriate functions.\n\t, • The effective use of the Guest History (Profiles), logging and acting upon all guest feedback.\n\n\n At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. \n\n

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower. • Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service., • Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally., • Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations., • Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses., • Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget., • Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge. About you The ideal candidate for this position will have the following experience and qualifications: • High School Diploma., • Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV., • 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

Corporate Receptionist London £35k to £40k salary (dep exp) Corporate Receptionist Vacancy in London. An opportunity has arisen at large global Finance Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Either...Corporate Reception, Cabin Crew or Hotel Reception. Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Requirements: • Previous FOH/Reception or Cabin Crew experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player, • Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Guest Services Executive to join us at Jumeirah Carlton Tower. • Provide guests with a unique and outstanding experience, • Maintain a friendly and professional demeanor in all guest interactions, • Warmly welcome, orient, and assist guests with efficient service, • Demonstrate in-depth knowledge of your area (Spa, Health Club, Front Office Operations, and Experience Team), • Respond confidently to all queries related to facilities, products, and services, • Guide guests on available offerings and actively promote services, • Upsell relevant products and services to support revenue and repeat business About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

The Company Our client is an award-winning guest services provider with an enviable Commercial and Residential portfolio set to expand across additional UK locations. This role offers significant career progression, with London acting as the blueprint for future growth. An exciting opportunity has arisen to join this space as part of the senior leadership team. The Role As the Commercial and Residential lead you will have overall responsibility for ensuring that an exceptional visitor experience and community events across a prestigious portfolio of corporate and residential buildings. The clients across the portfolio regularly entertains clients within newly refurbished spaces, and your team will be responsible for delivering impeccable events and a seamless guest welcome. • You will oversee the delivery of all customer-facing touchpoints, setting the standard for service excellence in events and a truly five-star visitor experience., • You will lead a large, high-performing team supporting a team of 8 direct reports at leadership level., • You will work closely with senior stakeholders and collaborate with colleagues across the business, sharing ideas and innovations to ensure a consistently outstanding service offering., • Develop and maintain SOPs, steps of service, and best practices for the front-of-house experience. The Candidate You will be happy to be site-based across your portfolio, five days per week with some travel required. This position is ideally suited to a leader with a background in five-star conference and events, corporate hospitality, or luxury hotel environments, who thrives in delivering best-in-class service at scale. • You will have experience in developing and upskilling a team, identifying training needs, driving continuous service innovation, and embedding a culture of excellence., • Client engagement and stakeholder management experience are key to the role., • You may have had exposure to mobilising or expanding services into new locations., • Knowledge of workplace services, corporate hospitality, or FM environments is desirable, but not required.

Corporate Receptionist Hotel Receptionists please apply !! London £35k to £40k salary (dep exp) London Global Law Firm Corporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Reception, Hotel Reception PREFERABLY Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. IMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essential. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Requirements: • Previous FOH/Reception or Cabin Crew experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player, • Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. • We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

Food & Beverage Assistant/Cellar Person Location: Westminster Salary: £31,500 plus overtime Hours: Full-Time – 40 hours per week Mon-Fri One Great George Street is a prestigious, Grade II listed venue nestled in the heart of Westminster, London. This stunning Edwardian building, known for its iconic four-domed architecture, offers exceptional facilities for conferences, meetings, gala dinners, receptions, and weddings. It also serves as the headquarters of the Institution of Civil Engineers — a globally respected body dedicated to promoting innovation, knowledge exchange, and excellence in civil engineering. The Role: We’re looking for a hands-on, customer focused Food & Beverage Assistant/Cellar person to join our Catering team at OGGS. This is a varied role, ideal for someone who enjoys working across cellar operations, café/bar service, and events, while helping to maintain high hospitality standards. You’ll split your time evenly between cellar responsibilities and front of house food & beverage service, playing a key role in delivering outstanding experiences across Kendal’s, events, conferences, meetings, room service, and bar operations. Key Responsibilities: • Managing cellar operations, including stock control, deliveries, issuing stock, and maintaining cellar integrity., • Supporting the running of running events, conferences, meetings, café bar and room service operations, • Assisting with beverage ordering, stock projections, and monitoring consumption, • Coaching and guiding casual and temporary staff during events and bar service, • Liaising closely with kitchen and front of house teams to deliver smooth, high-quality service, • Ensuring compliance with licensing laws, food allergen legislation, and health & safety standards, • Maintaining accurate stock records and supporting stocktakes using the P2P (Procure Wizard) system, • Identifying risks, resolving issues promptly, and escalating where required, • This is a physical role that requires some manual handling. All relevant manual handling training and safety equipment will be provided. About You: • Strong background in conference, banqueting, hotel, or venue administration (e.g., Sales/Conference Coordinator)., • Excellent command of written and spoken English., • Confident MS Word, Excel and Outlook user., • Experience using a computerised diary system., • Exceptional organisational skills and the ability to prioritise effectively., • Comfortable using initiative and working flexibly in a changing environment., • Experience in operational roles within a hotel or venue setting., • Brilliant customer focus and attention to detail., • Strong communication and confident but appropriate assertiveness., • Team‑orientated with excellent relationship‑building skills., • Able to generate ideas, improve processes and influence client satisfaction., • Highly organised, proactive, and able to re‑prioritise in a dynamic environment. Qualifications: • Good level of education (GCSE or equivalent)., • NVQ / HNC or above in Hospitality / Catering Management is desirable, • WSET basic wines and spirits certificate or equivalent desirable ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to one year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.

Entry Level Sales and Customer Service Role - Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Looking for a role that will support you and develop your skills within fast-paced sales and customer-facing environments? Join a growing and thriving sales and customer service team in Croydon! Our client, a well-established sales and marketing company located in Croydon, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are: • Positive and Proactive: A "can-do" attitude is essential., • Professional: Maintain a professional manner and appearance., • High Standards: Committed to high customer service standards., • Full Availability: Full-time availability (4/5 days a week between Monday and Saturday). Note: This role is NOT suitable for international students or those in full-time education. What You'll Be Doing • Generating New Business: Building a new customer base for clients within residential environments., • Team Collaboration: Working alongside a motivated and high-energy sales team., • Customer Service: Providing high-quality service and brand representation., • Sales Acquisition: Driving results through face-to-face interactions. The Rewards of Joining This Team • Elite Mentorship: Access to expert coaching in sales, marketing, and customer service., • Team Culture: Immerse yourself in a workspace that feels like a community. From office buzz to epic social events, the energy never stops., • Built-In Support: Join a successful, established team of pros who have your back and will help you smash your targets from day one., • Unlimited Financial Freedom: Benefit from completely uncapped earnings. With enticing incentives and commission structures, your income potential has no ceiling., • Global & National Travel: From regional road trips to international retreats, our client takes their success on the road! The Process They are currently holding informal chats for their new sales and customer service roles. Send your CV to the recruitment team today for this immediate-start opportunity, and they’ll reach out if you're selected for the next steps. Experience is not necessary for this full-time equivalent, self-employed, commission-based role due to their development programme. However, experience in the following areas may give you a head start: retail, warehouse, administration, receptionist, customer service, marketing, sales assistant, cleaner, promotions, events coordinator, or any kind of hospitality (hotel, front of house, or bar) experience. Why? If you have a background in any of these areas, you will have already developed a strong work ethic and essential communication skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) *Please note: By applying to this advert, you acknowledge that our privacy policy applies and give consent for Blackwater Recruitment to share your data with our client so they may contact you regarding this role or any other role they deem suitable. For more information, please see our website before applying.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity., • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments., • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly., • Compile duty rosters and advise on changes as necessary., • Prepare reports and maintain appropriate filing systems. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Two years of experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Main Purpose of Role: This role is responsible for maintaining a professional and efficient work environment while providing essential support to the field and management team. It involves managing operational tasks, coordinating client deliverables, and optimising workflows to drive overall business efficiency. This is a client facing role that requires a data driven graduate. You should have strong Excel and presentation skills. Key Tasks and Responsibilities Administration & Customer Service • Represent the business and its clients professionally in all aspects of the role., • Provide comprehensive support to field teams, ensuring alignment with their goals, strategies and objectives., • Utilise data-driven insights to deliver analytical reports that enhance the services provided by the platform., • Build and maintain strong client relationships through phone, email and face-to-face interactions., • Coordinate hotel bookings, train and international travel arrangements, including flights, accommodation and visa requirements., • Manage procurement of marketing materials, office supplies and other necessary resources., • Organise internal and external meetings and company events, including IT coordination, presentation decks, venue arrangements, accommodation, and refreshments., • Attend client meetings as required, providing support to the management team., • Assist the new business team by gathering information, conducting research, and supporting field visits for sales proposals and pitches., • Liaise with distribution and logistics companies to coordinate POS deliveries to field staff or store locations., • Work collaboratively with internal team to ensure all processes are completed and within required timescales., • Contribute to the development of an efficient administration service that meets all required deadlines., • Manage general administrative tasks, including arranging couriers and sending correspondence. Reporting & Performance • Demonstrate a results-driven mindset, focusing on performance excellence and maximising return on investment for clients., • Assist in the preparation of professional presentations., • Ensure timely and accurate completion of all tasks to meet organisational deadlines and expectations., • Generate weekly and monthly reports in Microsoft Word, Excel and PowerPoint as required by the management team., • Work towards achieving individual and team performance targets., • Perform accurate data entry, expense claim processing, and other administrative tasks within set deadlines. Technical Skills & Proficiency • Proficiency in Microsoft Office Suite is a must, • Intermediate Excel Proficiency: Experienced in using Microsoft Excel for data organisation, reporting, and analysis. Proficient in functions like VLOOKUP, XLOOKUP, PivotTables and conditional formatting to manage and interpret operational data., • Capable of creating basic dashboards, generating reports and using charts to visualise key metrics., • Proactive problem-solving skills, leveraging data to make informed decisions. Other Requirements • Strive for excellence in all aspects of the role., • Adhere to company workplace behaviours and values., • Maintain compliance with Health & Safety Regulations., • Take responsibility for personal development, ensuring completion of all mandatory training., • Uphold General Data Protection Regulation (GDPR) policies and maintain confidentiality., • Stay informed and comply with all company policies and procedures., • This role requires a highly organised and detail-oriented individual with strong communication skills, a proactive problem-solving mindset and the ability to multitask efficiently in a fast-paced, multi-client environment.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Join us as a Director of Communications & PR at The Dorchester, 45 Park Lane and Coworth Park. The Dorchester has been recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. As Director of Communications and PR, you will define and protect the public voice of these three hotels, while helping to strengthen their place within the wider Dorchester Collection story. You will guide how they are seen, understood and remembered through the careful orchestration of narrative, partnerships and presence at the highest level. This is a role for someone with judgement, taste and conviction. Someone who understands the nuance of luxury, and who can move seamlessly between strategy and instinct. To step into this role is to take on a position of real influence. One that carries both responsibility and opportunity in equal measure. The chance to shape perception, to elevate presence, and to contribute to a legacy that continues to define the very best of our industry. What you'll do As a Director of Communications & PR, you'll love what you do and take pride in taking care of our guests: • As Director of Communications and PR, you are the guardian of reputation and the architect of narrative across The Dorchester, 45 Park Lane and Coworth Park. You shape how each property is understood in the world and your role is to ensure that every expression reflects the individuality of each hotel, while reinforcing their collective standing within Dorchester Collection., • You act as both a strategist and brand storyteller, define and lead communications strategies that resonate with a global, highly discerning audience. You bring clarity and direction to how stories are told, ensuring they remain culturally relevant, distinctive and true to the character of each property. This role demands a sophisticated understanding of luxury media landscapes, influencer relations, and brand collaborations, with the ability to navigate reputational challenges with grace and precision, • You will work in close partnership with the Director of Marketing & Digital and the Global Communications team, you ensure a cohesive and forward-thinking approach across all channels. From media relations and social presence to partnerships and reputation management, you set the direction with consistency and intent., • You’ll be a trusted voice within the business and beyond it, you also serve as a spokesperson and ambassador for the UK hotels. At the same time, you lead and inspire a high-performing team, fostering a culture of creativity, accountability and excellence The items shared are the essence of a day in the life of a Director of Communications & PR, but we'll make sure you are provided with specifics on how we care for our hotel. What you'll bring Essential Skills and Experience • A strong and established network across international media, with the credibility to influence leading voices within the luxury landscape., • A proven track record of shaping and delivering high-impact communications strategies and campaigns at a global level., • Exceptional editorial judgement, with the ability to craft and refine narratives that resonate with a highly discerning audience., • A deep understanding of the luxury sector, with instinctive awareness of cultural relevance and tone., • Confidence in managing reputation at the highest level, with the ability to navigate sensitive situations with discretion and clarity., • Experience leading social media and content direction for premium brands, with a clear sense of how to build presence and distinction across platforms., • Natural presence and credibility as a communicator, able to represent the hotels with confidence and build trusted relationships across stakeholders., • A collaborative and considered leadership style, with a commitment to developing people and fostering a culture of excellence, • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a director of public relations you’ll have the opportunity to bring these to life and continue to create our legacy., • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. What you'll get • Personal Private medical Cover with BUPA, • Management Bonus, • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts out hotels, Benefit from discounts at various high street and online shops, • Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers., • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Referral Bonus: Earn a £1000 bonus when you recommend a friend., • Well-being Support: Access immediate well-being advice because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.

Job Description Administrator - Dartford - Apply Now to join Stannah Do you have excellent customer service skills and are looking for a weekend job? We have an exciting opportunity for an out-of-hours Weekend Administrator to join Stannah. As a Weekend Administrator, you will work 14.5 hours a week, between the hours of 06.45 and 22.30pm on a Saturday and Sunday. Bank holidays are shared between the team on a rota basis. This is a 12 Month Fixed Term Contract. Due to the hours required, this role would not be suitable for a candidate looking to work full-time in another role alongside this position. If you're passionate about customer satisfaction and thrive in a fast-paced environment, this is the perfect weekend admin job for you. Weekend Administrator Responsibilities: • Answer phone calls from all customers and, • Handle all queries appropriately., • Ensure all calls are logged with the relevant information, • Issue engineers with call outs, • Record and distribute sales enquiries, • Take accurate messages and distribute to the relevant people, • General administration Please see the full job description here: _ Qualifications Weekend Administrator Requirements: • Previous customer service or administration experience, • Excellent telephone manner, • Administration or customer qualification would be desirable #LDS Additional Information This is a great opportunity for someone who has previously worked in a call centre or admin position. Benefits Include: • Competitive Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Free parking Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Keywords: Customer Service Administrator, Location: Dartford, ENG - DA1 1LG

A leading hotel group in Greater London is seeking a Guest Services Team Leader.In this role, you will manage guest requests and lead your team to provide excellent service.Ideal candidates will have strong interpersonal skills, a passion for customer service, and previous hospitality experience.The

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Hotel Chocolat in Westminster is seeking an Assistant Store Manager who is passionate about customer service and chocolate. The role involves supporting the Store Manager, driving sales, managing operations, and training staff. In return, the company offers performance incentives and an extensive st

A leading hotel in London is seeking a passionate Spa Therapist to join their team.In this role, you will deliver five-star service and maintain high standards in the spa environment.Candidates must hold an NVQ Level 3 Beauty Therapy Qualification and possess excellent customer service skills.The po

Aramark in Ewell is seeking enthusiastic individuals for the Hotel Restaurant Team.You will deliver exceptional customer service, creating memorable dining experiences by serving food and drinks in a dynamic environment.We offer competitive pay rates starting from £8.Enjoy benefits such as flexible

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Radisson Blu Hotel, London Leicester Square seeks a full-time Receptionist to provide excellent customer service in a fast-paced environment.

A prestigious hotel in the City of Westminster is seeking a dedicated Waiter to join their team. The ideal candidate will embody exceptional customer service skills and thrive in a fast-paced restaurant environment.

Join a luxury hotel team with a commitment to excellence in customer service and quality. F25-Restaurant 1-LO in Westminster seeks a Bartender for Whitcomb’s.

Refrigeration Service Engineer - London £25 Per Hour | Door-to-Door Travel | Hotel & Leisure Contracts An exciting opportunity has arisen for experienced Refrigeration Service Engineers to join a growing specialist business covering London and the surrounding areas. The company is specifically looking for engineers with strong CO2 refrigeration experience, working across a range of hotel and leisure sites. This is an excellent opportunity to join a well-established team offering strong earning potential, stability, and long-term career prospects. The Role: Service, maintenance, and fault finding on commercial refrigeration systems Working on CO2 refrigeration equipment across hotel and leisure environments Covering sites throughout London Providing high levels of customer service and technical support Package: £25 per hour for the right candidate Callout 1 in 4 (rarely called out!) 40-hour working week Door-to-door travel paid Company van and fuel card 5 weeks holiday Ongoing support and development Requirements: Proven experience as a Refrigeration Service Engineer Strong CO2 refrigeration experience essential Valid F-Gas qualification Full UK driving licence Experience within commercial refrigeration environments This is a fantastic opportunity for a skilled Refrigeration Engineer looking to work on modern CO2 systems with a reputable and expanding company. Refrigeration Engineer - Engineering Refrigeration Engineer Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

Are you a skilled maintenance Electrician looking for a stable, long-term opportunity with a respected contractor? Are you a qualified and experienced Electrician with NVQ Level 3 or City & Guilds equivalent, a valid Gold Card and 18th Edition? Do you have experience maintaining and repairing emergency lighting, street lighting, festive lighting, fire alarms, access control systems, Solar panels, EV charging points, or similar electrical systems found in commercial buildings? If so, read on. We are looking experienced Electrical Engineers and Electricians to join our established team with our clients long established business that is growing at pace. This is a permanent PAYE position, working Monday to Friday (40 hours per week), primarily field based across the Southeast and Midlands. The work is day work, Monday to Friday. You will be home every night as this is planned electrical maintenance and they want you as close to the job as possible, so will schedule the planned electrical maintenance works accordingly. Home locations of Electricians to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex The Role As Maintenance Electrician, you will be responsible for delivering high-quality electrical PPM’s across commercial and industrial sites. You will represent the company on-site, ensuring work is completed safely, professionally, and to the highest standards. Key Responsibilities • Carrying out electrical maintenance works within commercial and industrial properties, • Maintaining and repairing electrical systems such as emergency lighting, fire alarms, access control, solar panels and EV charging equipment, • Carrying out PPM’s, • Providing excellent customer service when interacting with clients on-site, • Accurately updating electronic job sheets and documentation, • Travelling to sites across the Southeast and West Midlands (flexibility required subject to your home location), • Ensuring full compliance with electrical regulations and codes, • Following all health and safety procedures and reporting any potential risks, • Maintaining the highest safety standards at all times Flexibility for rare, occasional overnight stays is required. What We Offer • Competitive salary (dependent on experience), • Voluntary overtime opportunities, • Ongoing training and career progression, • Company vehicle and fuel card, • 20 days holiday plus bank holidays, • Stay away bonus, hotel and food allowance when working away About You To be successful in this role, you will have: • A valid ECS Gold Card, • 18th Edition qualification, • Test & Inspection (2391) or (6791) is ideal but not essential, • A full, manual UK driving licence is a must, • IPAF (desirable), • Strong customer service skills, • Solid experience in commercial and industrial electrical installations If you’re a skilled Electrician looking for a stable, long-term opportunity with a respected contractor, we’d love to hear from you. The company With over 40 years of industry expertise, our client delivers electrical design, installation, and maintenance services to commercial, retail, and industrial organisations across the South of England. With over 40 years of industry expertise, they have built long-standing partnerships with many leading UK organisations by consistently delivering tailored solutions, exceptional quality, and uncompromising safety standards. Apply right now by calling Emma Dempsey at Beautiful Recruitment on +44 (phone number removed)

Temporary Waiting Staff – Hotels & Restaurants | West End London Ongoing Temporary Role Location: West End, London Pay Rate: £14.00 – £15.00 per hour Job Type: Temporary / Ongoing Shifts Start Date: Immediate Start Available We are currently recruiting experienced and reliable Waiting Staff to support a range of high-end hotels, restaurants, and hospitality venues across London’s West End. This is an excellent opportunity for hospitality professionals seeking flexible, ongoing temporary work with competitive hourly rates and regular shifts. Key Responsibilities • Providing professional table service to guests, • Taking food and drink orders accurately, • Serving food and beverages in a timely manner, • Assisting with event, restaurant, and banqueting service, • Preparing and resetting dining areas, • Delivering excellent customer service at all times, • Supporting front-of-house operations as required Requirements • Previous experience in hospitality, restaurant, hotel, or events service, • Strong communication and customer service skills, • Well-presented and professional appearance, • Ability to work flexible shifts including evenings and weekends, • Reliable, punctual, and able to work in fast-paced environments, • Good level of spoken English What We Offer • Competitive pay of £14–£15 per hour, • Weekly pay, • Flexible working patterns, • Ongoing temporary assignments, • Opportunities to work at prestigious West End venues, • Friendly and supportive team environment Apply Now If you are an experienced waiter/waitress or hospitality professional looking for ongoing temporary work in Central London, we would love to hear from you. Please apply with your updated CV and availability

Platinum Travel Recruitment are collaborating with a fabulous travel company based in Essex, now seeking an experienced Graduate Travel Sales Advisor due to remarkable growth. Our client offers an array of luxury travel itineraries across the globe for clients. Exciting role for a local professional seeking a career in the exciting world of travel as full training is provided. Supportive team, career progression, travel perks, full training and many other benefits are on offer. Graduate Travel Sales Advisor Duties: Create and sell a wide range of travel itineraries globally for clients. Handle inbound calls from customers, providing them with outstanding service and assistance in their travel planning and bookings. Meet or exceed monthly sales targets and quotas set by the company whist earning lucrative commission. Understand customer needs and preferences to offer personalized travel recommendations and options. Assist customers with any questions regarding flights, hotel reservations, car rentals, travel insurance, and other travel-related services. Utilize various computer systems and databases to process bookings, manage reservations, and access relevant travel information. (training will be given on these systems) Stay up-to-date with the latest travel trends, destinations, and airline regulations to provide accurate information to customers. Maintain and increase knowledge of destinations, stay up to date on travel destinations, attractions and to offer informed recommendations. Graduate Travel Sales Advisor – Essential Requirements: Tourish degree or similar. Keen to pursue a long term career in travel. High energy, self-motivated and target driven. Flexibility to work shifts, including weekends and evenings. Excellent verbal and written communication skills. Good numeric and verbal reasoning skills. Locations ideal for the Travel Sales Advisor role include Purfleet on Thames, South Ockendon, Upminster, Brentwood, Epping, Loughton, Woodford, Greenwich, Barking and Dagenham

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 25 days holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: Possess demonstrable experience working in a similar sales role, with healthcare industry experience. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable.Join us at Brookwater House, Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Kitchen Assistant to help us achieve our goals. As our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitchen. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing Supporting the Chefs in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents Plan, prepare, and serve balanced meals that meet dietary requirements To ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used Manage all stocks and stores ensuring all food is correctly marked and stock rotation systems are in place To maintain accurate records to satisfy food hygiene requirement such as fridge temperature checksCould you be part of our team? About You: Proven experience working in a similar catering role, ideally in a care or similar environment. Committed to customer care and first-class service provision Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differentlyIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it

About the job Responsible for the accurate and efficient operation of documentation, communication and customer liaison relating to Key Accounts customers within the Service Business. Main Responsibilities • Deal with Key Account customer queries/enquiries/instructions over the telephone and email in a polite and efficient manner., • Accurately record Key Account customer enquiries/instructions taken over the telephone and email in order that other Service Centre personnel can respond in an efficient manner., • Maintain and update Key Account customer IT reportage systems where required, IFS, SharePoint, Mercury etc and chase down any overdue tasks utilizing system MI., • Use initiative in dealing with Key Account customers and Service Centre personnel and assist the wider APRS team when required., • Co-ordinate all relevant paperwork to enable the processing of documentation as quickly and efficiently as possible and to ensure customer satisfaction., • Carry out documentation updating and processing to achieve the desired up-date of the business and customer systems., • Ensure internal and customer records are maintained in a manner satisfactory for audit purposes., • Attend scheduled internal and external Key Account meetings and customer conference calls., • Maximise co-operation between all service personnel dealing with key account customers promoting an efficient and pleasant working environment., • Comply with requirements of Health and Safety Practices as outlined in the Company Health and Safety procedure., • Assist the Key Accounts Manager in his responsibilities delivering for the business where required., • Carry out remote system monitoring for SCADA and JTL Our Ideal Candidate • Good time management and the ability to work alone., • Strong written and verbal communication skills., • Ability to work to tight deadlines; managing priorities., • A great communicator; strong planning and organisational skills. Required Experience • A good working knowledge of Microsoft Systems, including Outlook, Word, Excel and PowerPoint., • Demonstratable experience from previous admin role. About the Business The Installation and Service division of my client installs HVAC and Refrigeration equipment into a wide range of applications. Our flexible service and maintenance solutions allow our engineers to provide planned maintenance, repair, and emergency breakdown cover. They supply multiple industries including food processing, brewing, petrochemical and retail and regularly work with companies like Heineken, Morrison’s and the Ministry of Defence. Pay & Benefits We offer a competitive salary and a range of great benefits that make their offices a great place to work. These include: • 26 days annual leave, • Defined pension contribution plan, • Life Assurance, • Company sick pay scheme, • Continued professional development, including study leave and financial support for role related qualifications, • Recruitment referral scheme, • Long service awards, • Eye care vouchers, • Salary Extras, including shopping, hotel and travel discounts

Part Time Junior Product Executive Required for this niche tour operator based in South West London. As a Junior Product Executive you will support the Product Manager with the day-to-day running and development of our product portfolio. You'll help manage supplier relationships, act as a key point of contact for product queries, and work closely with Sales, Marketing and Client Care to keep information accurate and up to date. This is a great opportunity for someone looking to grow their product career in travel, with plenty of guidance, training and exposure to commercial decision-making. You'll bring strong interpersonal skills, a proactive approach and great attention to detail. You'll be comfortable building relationships while learning how to balance supplier needs, customer expectations and business goals. Provide day-to-day support to the sales team with product queries, tools and supplier training coordination. Support Client Care by liaising with suppliers and gathering information needed for clients. Use feedback from complaints to help improve our customer service and reduce repeat issues. Marketing and Website Management ,Collaborate with the marketing team to ensure the website remains accurate and current and support with marketing campaigns and brochure content. Update hotel, excursion and itinerary content in the system, ensuring images and details are correctly loaded. Product Development and Innovation ,Assist with competitor analysis and market research, helping to keep our product positioning up to date. Operational and Safety Responsibilities - Assist with arranging staff fam trips and coordinating details with suppliers. Help maintain up-to-date health and safety information for products, supporting audits and reviews as required. - Monitor FCDO Travel Advice and flag changes promptly to the relevant stakeholders. Provide support on operational matters arising from situations in-destination, escalating appropriately. Company Representation, Represent the company at trade shows, evening functions, road shows, training sessions and external meetings. Partnership Management - Support day-to-day communication with Suppliers and DMCs, logging and following up on queries. Assist and monitor with offers and trends from suppliers. Help monitor sales, feedback, and opportunities to the Product Manager. About You You're the perfect fit if you Highly organised, with great attention to detail and a willingness to learn A confident communicator in both written and spoken English The role is offered on a hybrid basis, (Two days in Head Office) This enables the team to be together for collaboration and support, there is a bright and vibrant atmosphere in the office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. The hours are 24 per week. Three days with 9am - 5:30pm shifts or with less hours across more days, always with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Interested please apply here or email (url removed)

FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1 The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: - Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner. - Process, confirm, amend and cancel reservations accurately within the reservation systems. - Provide detailed information to guests regarding hotel services, room availability and rates. - Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience. - Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met. - Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency. - Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: - Fluent in French (written and spoken) essential - Experience working in reservations / hospitality beneficial - Customer service experience a plus - Excellent communication skills with the ability to interact professionally - Ability to prioritise and multitask - Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Advancing People Multilingual - Recruitment Specialists are now recruiting for a French speaking Reservations Coordinator to join a Luxury Hotel Group who have a European Head Office based in London. As a Reservations Specialist you will be responsible managing guests' phone calls and email enquiries for all hotels within the Group. Listening to guests needs and being able to address them with the most suitable options and solutions. Reservations specialists are the gems of our clients global contact centre. Key Responsibilities: Responsible for assisting guests with their enquiries about reservations for all the hotels within the group. Processing all bookings via telephone and email and follow-up activities related to reservation aspects, to ensure guests receive nothing but the best experience. Address any special requests guests might have to the relevant department but also, in order to ensure an alignment between the Global Contact Centre and hotels. Person Specification: Native or proficient command of the French language, spoken and written, is a requirement. Previously worked as a Reservations Coordinator within hospitality (Hote/Travel/Retail/VIP/Spa/Gold) Excellent Customer Service experience Strong Communication skills Has ideally worked for a high end / luxury brand.This is a full-time permanent position offering an attractive salary of £31,700 - £37,700 + Amazing Company Benefits Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

Are you a skilled installation or maintenance Electrician looking for a stable, long-term opportunity with a respected contractor? If so, read on. Are you a qualified and experienced Electrician with NVQ Level 3 or equivalent, a valid Gold Card and 18th Edition? Do you have experience installing emergency lighting, street lighting, festive lighting, fire alarms, access control systems, Solar panels, EV charging points, or similar electrical systems? We are looking experienced Electrical Engineers and Electricians to join our established team with our clients long established business. This is a permanent PAYE position, working Monday to Friday (40 hours per week), primarily field based across the Southeast Home Counties. While the role is mainly daytime work, there will be occasional overnight stays. Plenty of notice will always be given, and hotel accommodation plus a food allowance will be provided along with a stay away bonus. Locations to include (Kent, Essex, Hertfordshire, Bedford, Milton Keynes, Luton, Cambridge) The Role As an Installation and Maintenance Electrician, you will be responsible for delivering high-quality electrical installations and PPM’s across commercial and industrial sites. You will represent the company on-site, ensuring work is completed safely, professionally, and to the highest standards. Key Responsibilities • Carrying out electrical installation and maintenance works within commercial and industrial properties, • Installing systems such as emergency lighting, fire alarms, access control, and EV charging equipment, • Carrying out PPM’s, • Providing excellent customer service when interacting with clients on-site, • Accurately updating electronic job sheets and documentation, • Travelling to sites across the South East and West Midlands (with accommodation provided for extended travel), • Ensuring full compliance with electrical regulations and codes, • Following all health and safety procedures and reporting any potential risks, • Maintaining the highest safety standards at all times, • Flexibility for occasional overnight stays is required. What We Offer • Competitive salary (dependent on experience), • Voluntary overtime opportunities, • Ongoing training and career progression, • Company vehicle and fuel card, • 20 days holiday plus bank holidays, • Stay away bonus, hotel and food allowance when working away About You • To be successful in this role, you will have:, • A valid ECS Gold Card, • 18th Edition qualification, • Test & Inspection (2391) or (6791), • A full, manual UK driving licence, • IPAF (desirable), • Strong customer service skills, • Solid experience in commercial and industrial electrical installations

We have an exciting new opportunity for a Sales consultant working for a well-established Travel Company based in London. The focus of this role is to work alongside colleagues to ensure your personal and company new acquisition sales targets are achieved by creating new business contacts through exceptional call management. Liaise with your clients to successfully package their tour proposals, always ensuring that you are working within the published Customer Service Guarantee guidelines. Responsible for fully always representing the service ethic and working within the expected framework of values and behaviours. The Job: Creation of new business using both cold call telesales and email techniques. Liaising with the client to ensure accurate tailored proposals are created Accurately costing the proposals using our bespoke costing system Ensuring accurate information re hotel, destination, visits is always imparted Servicing the clients' requirements in the most efficient & effective way Ensuring all internal guidelines are adhered to Delivery of exceptional customer service and some sales administration for a fluid number of tours throughout the year Tailor making proposals reflecting the requirements of the group Generating accurate tour costing's, Liaising with support departments to request and confirm travel, accommodation / visit requirements Ensuring all tours are costed within set budgets and client deposits are received in the agreed time frames Introduce the concept of "life-long" relationships with both client and supplier Sound product knowledge Taking part in inspection visits where required Input into maintaining and continually improving information packs about visits in the assigned areas Researching and fully understanding the competitor landscape and how competitor activity can impact our product & pricing strategies Researching subjects and destinations in assigned areas to ensure up to date knowledge bank. Understanding and awareness of Safety Management System and Health & Safety Rules Understanding of associate memberships and benefit to client & company Coaching of less experienced sales consultant colleagues to develop skills and confidence in customer service skills as / when appropriate * Contribution to identifying improvements to work organisation and procedures etc. The Person: Proven telesales experience and successful target management ability Proven experience and full understanding of delivering exceptional customer service Ability to resolve problems, work under pressure and meet deadlines Ability to work as under own initiative, and essentially as part of a wider team Analytical skills Ability to fully prepare a specialist tour package including transport, accommodation and costings to suit all School Groups requirements IT literate and knowledge of Microsoft products Ability to follow procedures and willingness to enhance them Strong time management skills and ability to prioritise workload and be highly organised Excellent verbal and written communication skills and accurate written and spoken English Commercial & financial awareness and be numerate Adaptable and flexible Advanced IT knowledge Advanced knowledge of the School Travel Market Knowledge of a foreign language French/German/Other Driving licence School Travel Market Product knowledge Destination knowledge in particular Europe & USA Desire to hit targets and work within a targeted environment Self-motivated, positive, and professional Real passion for exceptional service delivery Ability to work independently inside a team environment Desire to support the development of the business and others Flexible, adaptable, and positive approach to work * Free to travel The Package: Monday - Friday full-time position Interested? Please click apply or contact (url removed)

Position: Commercial Catering Engineer Location: Luton (covering London & surrounding areas) Salary: Up to £55,000 + Travel Pay + Van (fuel card & private use) Working Hours: Monday to Friday, 8:00 am to 5:00 pm (Flexible) About the Role We are seeking an experienced Commercial Catering Engineer to join our team, providing installation, maintenance, and repair services across a wide range of commercial kitchens. This role is based in Luton, with regular travel into London and surrounding areas. You’ll be working on high-profile contracts including hotels, restaurants, care homes, gyms, retail outlets, and student accommodation. About the Client Our client is a leading facilities management provider, trusted by some of the UK’s most recognised brands. Their portfolio includes national hotel chains, restaurant groups, care homes, fitness centres, post offices, and casinos. What You’ll Be Doing • Install, service & repair commercial catering equipment (ovens, fryers, combi ovens, dishwashers, grills), • Carry out planned maintenance and inspections, • Diagnose and repair faults efficiently, • Maintain accurate job reports and compliance records What We’re Looking For • Experienced Commercial Catering Engineer, • Qualifications: COMCAT 1-5, CCCN1 (F-Gas desirable), • Strong diagnostic and customer service skills, • Full UK driving licence What’s In It for You • Up to £55,000 + travel pay, • Van + fuel card (private use), • 25 days holiday + bank holidays, • Critical illness cover (after 3 months) & healthcare (after 1 year), • Pension (3% employer / 5% employee), • Monthly performance bonus How to Apply If you’re a qualified Commercial Catering Engineer based in or near Luton and happy to travel into London, apply today

Mechanical Maintenance Supervisor – FM Service Provider – Luxury Residential Apartments - London, Aldgate – Up to £55,000 Exciting opportunity to join a privately owned FM service provider based in London. CBW is currently recruiting a Mechanical Maintenance Supervisor to take responsibility for the day-to-day operation of a mixed-use residential building providing a selection of beautiful apartments as well as independent coffee shops, cafes and restaurants. As the on-site Lead / Supervisor, you will ensure all maintenance and compliance standards are met while supporting a critical operation with minimal downtime. Balancing your time between looking after a team of 3/4 engineers you will also carry out hands on PPM & reactive maintenance as and when required. Hours for work Monday to Friday - 8:00am to 17:00pm NO CALL OUT Key duties & responsibilities Serve as the primary on-site contact for all client liaison, ensuring a professional and responsive service is consistently delivered Oversee the completion of all planned preventative maintenance (PPM) activities in line with schedules and compliance standards Coordinate and close out actions from audits, client meetings, and site inspections in a timely manner Compile and submit monthly performance reports and updates as required Review and sign off all job sheets for clarity, accuracy, and any necessary remedial actions Provide detailed documentation of works carried out, raising any follow-up tasks where needed Respond to all reactive and emergency call-outs efficiently, ensuring minimal disruption to site operations Diagnose plant faults and breakdowns, raise quotations for repairs, and liaise with management for approval Ensure all plant and building services are maintained in safe, efficient working order Undertake electrical inspection and testing duties in line with regulations and best practices Conduct routine site audits and ensure full statutory compliance is maintained across all building systems Supervise and coordinate all on-site contractors and service providers, ensuring compliance with site rules and safety procedures Deliver regular toolbox talks, safety briefings, and promote best practice in health and safety across the siteRequirements Recognised Mechanical qualification (City & Guilds or equivalent) in a relevant engineering discipline Proven experience leading or supervising an engineering team Solid background in building services and M&E maintenance operations Residential or Hotel experience would be highly desirable (Not essential) Excellent customer service skills